Need 2 pax of Customer IT Support Representative for contact centre.

- Possess basic IT knowledge, familiar with phone applications and smart TV operations

- Familiar with internet surfing on the PC

- Basic troubleshooting of PC and software

- Contact Centre Experience

- Customer Service Skills

- Ability to Multitask / handle multiple service calls

- Ability to handle difficult customers

- Ability to draft professional email respond back to customers

- Have experience dealing with email correspondence thus requiring little to no supervision in vetting through the composed email

- Familiar with excel (lookup, pivot table, graph) to generate reports

- Effectively bilingual (English / Chinese)

Other information:

Role 1

- 5.5 days (44 hours per week)

- Working hours: Mon to Fri (2 shifts): 8.30am to 8.30pm (830am to 530pm) & (1130am to 830pm) Sat: 830am to 1pm

- Candidate will work Mon - Fri 1130am to 830pm, when there is a need of leave coverage, then schedule will be adjusted.

Role 2

- Rotating shift (including weekends and PH)

- As a back up engineer, he/she will work Mon to Thur from 10am to 10pm, only when he needs to cover other team members' absence, then the working hours is either 830am to 8:30pm or 1pm to 1am.

Fresh graduate/entry level candidates with basic IT knowledge are welcomed!

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are seeking talented and motivated technical leads to lead the product L3 technical support teams. As a Technical Lead for L3 team, your duties will primarily be working with the customer success department on technical issues including software system design and maintenance.

Primary Skills/Requirements

• Work with Customer Success management and be aware of implementation projects and timelines; coordinate with project/program managers to plan and support release activities.
• Provide technical leadership - Lead and prioritize the Application/Technical Support team’s workload. Guide team members to troubleshoot & resolve technical issues including software system design and maintenance.
• Contribute to the planning of application/infrastructure releases and configuration changes. Provide input to application/infrastructure scalability
• Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis
• Maintain application by regular monitoring, performance tuning and testing activities
• Ensure compliance with SDLC processes defined at organization level to meet quality goals set at product level. Ensure there are robust procedures and processes within the application support function remit.

Desired Skills and Qualifications

· At least 5 years of development experience in Java

· Experience in performing production support

· Experience in Spring/Spring Boot framework

· Experience in relational databases such as Oracle and MySQL

· Experience in implementing web services such as SOAP and RESTful web services

· Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap

· Experience in batch processing implementations

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:
Consultant Name : Neelu Sharma

Avensys Consulting Pte Ltd

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

Responsibilities:

-An integral role in fulfilling the Human Resource Functions and staffing needs of clients.

-Handle full spectrum of recruitment and talent acquisition matters

-Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

-Coordinate interviews between candidates and clients

-Developing new sources of business and relationship management with existing accounts.

-To achieve individual and company’s sales targets

Requirements:

-Minimum O levels and above

-Fresh graduates welcome to apply, training will be provided

-Candidates with experience in recruitment industry/possess CEI certificate will have an advantage

-Self driven and aggressive

-Good communication and interpersonal skills

Remuneration:

-Basic Salary: $2400-$3500 (depending on qualification and experience) + commission

-5 days work week

• Attend to walk-in customers’ enquiries and perform registration.
• Handle other administrative duties
• Introduce the different price plans and valued-added services according to customers’ needs.
• Ensure that all processing documents are filed correctly and neatly.
• Achieving monthly sales target
• Provide excellent customer services for sales growth and customer satisfaction.

Job Requirements

• Effective interpersonal skills and ability to build rapport with customers
• Must have some basic experience in sales industry.
• Keen and passionate in hitting sales target.
• Able and willing to work OT, including weekends and public holidays
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Responsibilities

Sales Responsibilities

1. Lead Generation & Client Acquisition:Identify potential customers through market research, referrals, and networking.
   Approach corporate and individual clients to promote car detailing services.
   
2. Customer Relationship Management:Build and maintain strong relationships with existing and potential clients.
   Upsell and cross-sell premium services or packages.
   
3. Sales Strategy Implementation:Develop and execute sales plans to meet or exceed monthly revenue targets.
   Prepare sales pitches, proposals, and contracts for clients.
   
4. Performance Tracking:Monitor sales performance and prepare regular reports for management.
   Analyze customer feedback to identify service improvements.
   

Please send your resume to 9734 9270. We look forward to hearing from you!

A good career path for someone who wants to kick start their Sales Career.
The Sales Coordinator does administrative duties to help the sales department. She prepares sales-related documents during the sales process, gathers materials, and sets up information kits. The Coordinator keeps a record of sales that have met targets and renews sales contracts. He/She also makes sales enhancement plans with the sales team’s help. He/She prepares monthly sales reports and submits them to the department. This helps them track the progress of sales activities.

A good knowledge of IT ( Microsoft, CRM Salesforce) as well as teleconversation skill.

Storefriendly is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access storage.

The Group expanded rapidly since its inception in 2019 and now has 7 conveniently located branches across the island. To complement its suite of self-storage solutions, the Group also added moving services, wine storage and co-working spaces to our product offerings for customers.

The Group is actively expanding its products and footprint and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

SALES EXECUTIVES

Job Scope

• Follow up on sales enquiries from online channels, call-ins, emails, messages and/or referrals.
• Understand customers' requirements and recommend our products and services as solutions.
• Provide quotations, follow ups and maintain necessary communication with customers.
• Coordinate with the respective branches to coordinate customers' viewing, move-in and/or other arrangements.
• Ensure the customer database is updated accurately and promptly.
• No shift hours or cold calling
• Attractive performance incentives based on achievement of sales targets (in addition to basic salary advertised).

At Storefriendly, we believe that sales and customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for someone who is:

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 years working experience, especially if in sales/customer service and can start work immediately.

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Attractive basic salary. Allowances and performance incentives over and above basic salary.
• Company structure facilitates career progression and job specialisation.

If you're a people person who loves helping others, then we want to hear from you! Write in and tell us about yourself, expected salary and earliest availability.

Responsibilities:

· Deliver virtual or onsite product training sessions

· Consult with customers on best practices for their organization’s usage of the product

· Responsible for performing customer needs and solution finding sessions

· Identify needs for additional features and training that enhance customer success and retention

· Speak with power users in the organization and identify opportunities for expansion of account usage

· Provide customer feedback and/or requirements to the Sales team

· Stay up-to-date and be a subject matter expert on all new product features rollouts

· Attend all sessions organized for products purposes

· Participate in training/mentoring new team members

· Familiarity with SaaS product and ability to employ strategies in online environments

· Perform additional duties as assigned

Requirements:

· Minimum a Diploma Holder.

· Must be IT savvy and familiar with SaaS products.

· Good analytics and problem solving skills.

· Good interpersonal and communication skills.

· With a minimum of 4 years working experience in Customer Support role preferred.

· Must be able to converse and write well and clearly in English language. Able to speak in Mandarin will be an added advantage.

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

• Actively promote and sell liquor products to customers at the outlet.
• Organize and participate in promotional events and campaigns to boost sales.
• Provide product recommendations and detailed information to customers.
• Forge and maintain strong relationships with customers to ensure a high level of customer satisfaction.
• Engage with customers to understand their preferences and provide personalized service.
• Handle customer inquiries and resolve any issues or complaints promptly and professionally.
• Collaborate with the marketing team to develop and implement promotional strategies.
• Monitor and analyze customer feedback and sales data to identify areas for improvement.
• Represent the brand positively and maintain a professional image at all times.
• Stay informed about industry trends and competitor activities to maintain a competitive edge.
• Provide feedback to management on customer preferences and market trends.
• Maintain accurate records of sales and promotional activities.
• Assist in the preparation of promotional materials and displays.
• Attractive commission and bonus structure.

Requirements

• Prior experience in sales of liquor or public relations is preferred.
• Strong communication and interpersonal skills.
• Enthusiasm for the beverage industry and knowledge of liquor products.
• Ability to work flexible hours, including evenings and weekends.
• Strong organizational and multitasking abilities.

Job Description

• Orchestrates and leads the execution of the account strategy, incorporating Software, Cloud, Services, Support/Maintenance
• Coordinates all customer- facing functions, including executive sponsor engagement, HQ strategy visits, DT workshops, etc., all to achieve tighter more profitable business plans, thus increasing customer satisfaction and further solidifying the GAD’s position as a trusted advisor
• Completes long-term business strategy planning and creates the SAP B1 enabling innovation agenda with the customer
• Drives and identifies co-innovation opportunities, then facilitates moving from pipeline to delivery of the opportunities.
• Develops long term c-level relationships, creates and manages a strong joint SAP-customer governance model, and ensures that the SAP B1 assigned executive sponsor is appropriately engaged
• Leads Integrated Account Planning and ensures that SAP B1 footprint is expanded with involvement of all relevant LOB’s and strategic engagement with SI partners
• Proactively identifies customer problems and proposes SAP B1 solutions in addition to those already identified
• Influences and leads a virtual team of resources from various LoBs, functions and geographies.
• Drives revenue growth across all SAP B1 LOBs throughout the customer lifecycle
• Creates barriers to entry for competitors, protecting SAP’s customer base
• Drives adoption of and protecting premium support services
• Provides leadership around Value management and Value realization, enabling connection of Value Engineering methodologies and business transformation practices to (Business) Consulting delivery

Job Requirements

• Strong knowledge of the complete SAP B1 offering (including Service and Support)
• Knowledge of financial, competitive, regulatory environment
• Experience with long term planning of resources, technology and account structure
• Exceptional communication skills.
• Business level English: Fluent
• 2-5 years professional experience

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our customers are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access storage.

The Group expanded rapidly since its inception in 2019 and now has 7 branches conveniently located in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee, Clementi and Jurong East . To complement its suite of self-storage solutions, the Group also added moving services, wine storage and co-working spaces to our product offerings for customers.

With the opening of the new branch in Jurong East and expansion of existing branches, Storefriendly plans to accelerate its expansion in 2025. Therefore the Group is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

SALES / CUSTOMER SERVICE OFFICERS

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• No cold calling
• Attractive basic salary and allowances
• Performance incentives based on achievement of targets (in addition to basic salary stated).
• Company structure facilitates career progression and job specialisation.

The Job

• Follow up on sales enquiries from online channels, call-ins, emails, messages and/or referrals
• Understand customers' requirements and recommend our products and services as solutions
• Provide quotations, follow ups and maintain necessary communication with customers
• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

About the Company: My Client is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world.

About the Role: As a Sales Business Development Manager, your role involves growing business by nurturing client relationship. You should be self-driven, ability to identify new business opportunities, expand market presence, maintain strong relationship with clients, ability to cover entire sales and marketing cycle and with product experience in maritime solutions. You should also have deep understanding of the maritime industry and have network to executive profiles in the chartering, manager and ship-owner offices, build up over the years.

You should not only professional but also a skilled communicator capable of attracting new business and clients. The ideal candidate will have a natural talent for sales talk, building strong client relationships, and driving our business growth.

Responsibilities:-

· Responsible for the Sales effort in regions assigned

· Develop markets assigned

· Generate sales leads

· Weekly and Monthly Sales updates to the management

· Manage and handle customers’ relations, feedback and complaints

· Be familiar and keep up to date of market requirements and user needs

· Drive sales activities for existing and new channels

· Be actively involved in trade shows, trade advertisements and other marketing communications activities

· Responsible for reports covering CRM, sales pipeline, activities, performance and plans

· Responsible for bid management

· Work closely with the Group sales network to increase the commercial pipeline

You should have:-

· Attract and engage new clients with compelling sales presentations

· Identify new business opportunities and expand market presence

· Proven sales track record in the maritime business (Min. +5 years’ experience)

· Experienced in selling to shipowners and charterers, B2B

· Experience with direct sales

· Able to travel frequently

· Hunter type with ability to close the order

· Experience with selling hardware or software solutions will have an added advantage

· Knowledge of Shipping and Offshore sectors

· Experience with energy optimization in the maritime business is an advantage

· Experience with marketing and production of marketing materials is an advantage

· Previous experience as mariner, technical, commercial experience in the relevant industry is an advantage

Qualification : Tertiary educated with recognized degree qualification preferred

· Dedicated and ambitious

. Ability to act individually, but work as a team

· Good relationship management skills and work in a diverse culture

· Excellent modern communication and presentation skills, both verbal and written

· Can-do attitude and strong execution skills

Interested candidates may also write in to [email protected]

R1100672

Job Description

1. Establish action plan for all sales promotions
2. Drive sales growth through maximization of resources and execution of market segment strategies
3. Secure active customer relation data management within the assigned area
4. Establish / Maintain campaign results report to track progress and impact of marketing initatives and take appropriate actions in case of deviation
5. Achieve sales target set by management in assigned area
6. Assist ASM in supporting channel partners technically
7. Provide market and competitor intelligence on monthly base
8. Monitor customer, competitor activity and gather general market information and feedback to headquarter.
9. Create and maintain strong customer relationship with top notch customer service.

Requirements

• Diploma/Degree in Mechanical / Electronics Engineering
• Minimum 5 years of sales experience in multi-national industrial environment, preferably with wire processing machines, and more than 3 years in sales management
• Good basic understanding in industrial machinery, automation and software
• Excellent communication, presentation, and negotiation skills
• Ability to work independently and as part of a team
• Willingness to travel overseas and visit clients (up to 30% of time)
• Singaporeansa and PR only

Why Join Us:

o Opportunity to contribute to the growth of a thriving SME

o Collaborative work environment with a supportive team

o Competitive salary and benefits package

Key Responsibilities:

o Generate leads through various channels (online platforms, networking events, referrals)

o Assist the sales team by providing information, preparing quotations, and coordinating the sales process from inquiry to order placement

o Create and send invoices to clients for products and services rendered and follow up on overdue payments

o Coordinate with the finance department to track and manage payment collections.

o Negotiate terms and conditions with clients to secure deals and contracts

o Actively seek new business opportunities and clients

o Stay informed about industry trends, competitor activities, and market conditions

o Work closely with the sales team to align efforts with promotional activities

o Identify emerging customer needs to inform product and service development

o Respond promptly to customer inquiries via phone, email, or in-person

o Address and resolve customer concerns, complaints, or issues in a timely and satisfactory manner

o Build and maintain strong relationships with existing clients

o Collaborate with sales, production, and other departments to streamline processes and improve customer experience

o Provide customer feedback to enhance offerings based on market demands

o Maintain organized records of customer interactions, sales transactions and payments

o Generate regular reports on sales performance, customer satisfaction, and outstanding payments.

Requirements:

o Minimum of a Diploma or bachelor's degree in business, marketing, or a related field.

o 2-5 years of experience in sales and customer service, preferably in the printing industry.

o Applicants with professional Chinese and English listening, speaking, reading and writing skills will be given priority

o Excellent communication and interpersonal skills.

o Detail-oriented with strong organizational and multitasking abilities

o Ability to collaborate with different departments, including sales, marketing, and production

Responsibilities:

Sales & Business Development:
• Identify and develop new business opportunities within the Conference and Business Solutions industry.
• Build and maintain relationships with key clients, event organizers, and stakeholders.
• Develop and execute sales strategies to achieve or surpass revenue targets.
• Promote a comprehensive range of event-related services, including venue rental, catering, and technological solutions.
• Stay updated on industry trends and developments to uncover new opportunities.

Event Coordination Support:
• Collaborate with internal teams to ensure seamless execution of events.
• Assist clients in planning and managing their events, from initial inquiry through post-event follow-up.
• Coordinate with external vendors and service providers to guarantee efficient delivery of event components.

Client Relationship Management:
• Serve as the primary point of contact for clients, ensuring their requirements and expectations are met.
• Conduct site visits, deliver presentations, and pitch proposals to prospective clients.
• Negotiate contracts, pricing, and terms in compliance with company policies.
• Offer tailored and effective solutions aligned with clients' event goals.

Reporting & Analysis:
• Maintain accurate records of sales activities, pipelines, and forecasts using the CRM system.
• Deliver regular reports to senior management on sales performance, trends, and growth opportunities.
• Analyze competitor actions and market conditions to provide strategic business development recommendations.

Requirements:
• Diploma/Bachelor's Degree in Business, Marketing, Hospitality, or a related field.
• Brings along at least 3-5 years of sales experience in the Events, Conference or hospitality industry, with a proven track record of achieving sales targets.
• Experienced in planning resources effectively and meet tight deadlines
• Strong negotiation, presentation, and communication skills.
• Team player with strong interpersonal skills

All nationalities welcome

If you have what it takes, join our fast growing and dynamic team!

Responsibilities:

- Respond to necessary on site servicing when required

- Upkeep of company vehicle

- Maintain and replenish equipment and spares for daily operations need

Requirements:

- Preferably with related working experience (carpentry, wood work)

- Outspoken and good communication skills

- Ability to work in a fast-paced environment

- Basic command of English

- Able to cover standy routine for urgent rectifications (additional allowance provided)

Benefits:

- 13th month AWS

- Performance bonus

- Medical Insurance coverage

- Dental/Optic allowance

Job Description & Requirements

Roles & Responsibilities

• General administrative work, including data entry, filing.
• Assist in preparing incoming and outgoing letters, mail, and sorting out mailers, bills, etc.
• Admin cum Accounts Assistant is responsible for maintaining the financial records and providing administration support for the smooth flow of the company.
• Able to liaise with English and Mandarin-speaking clients.
• Undertake ad-hoc duties whenever assigned.
• Record transactions and events relating to inventory, accruals, prepayments, capital structure and finance costs.
• Record transactions and events relating to sales, purchases, receivables, payables and cash.
• Managing incoming shipment

Job Requirements

• Proficient in Microsoft Office
• Min 1-2years of relevant working experience
• Educational qualification in Accounting or relevant
• Fresh accounting graduates welcome to apply. Work experience or internship in accounts field will be an added advantage

About the job

We are seeking a dynamic and detail-oriented individual to join our team as a Junior Sales Support. In this role, you will play a crucial part in supporting the sales team by handling billing, activation processes, and providing administrative assistance. The ideal candidate should be organized, possess excellent communication skills, and thrive in a fast-paced environment.

Responsibilities

Administrative/Sales Support:

· Assist the sales team with administrative tasks, including data entry, document preparation, and file management

· Maintain organized and up-to-date records of the pricing book, customer information, and sales transactions

· Handle administrative duties for the company's executives and management teams

· Work closely with the sales team to provide necessary support for ongoing projects and sales initiatives

Customer Interaction:

· Communicate with customers to obtain supporting documentation, such as monthly PO requests, for completing billing and invoicing

· Collaborate with the sales team as needed to address customer requests and ensure customer satisfaction

· Support any activation-related requests, including close collaboration with various vendors

Billing and Invoicing:

· Generate and process accurate and timely invoices for clients

· Collaborate with the team to address any billing discrepancies or inquiries from clients

Qualifications:

· Fresh graduates or 1-2 years of working experience in a related field is a plus

· Strong organizational and multitasking skills

· Excellent communication skills, both written and verbal

· Proficient in Microsoft Office suite (Word, Excel, PowerPoint)

· Ability to work independently and collaboratively in a team environment

Requirements:

· Singaporeans or PRs only

· Full-time commitment required

If you are a motivated individual with a passion for supporting sales initiatives and ensuring smooth billing processes, we encourage you to apply for this exciting opportunity. To apply online, please click the Apply button. Alternatively, please email your resume to [email protected].

Key Responsibilities:

Payroll Processing:

• Accurately process payroll on a monthly basis for more than 300 employees.
• Ensure compliance with all relevant payroll legislation, tax requirements, and company policies.
• Manage all aspects of payroll, including deductions, overtime, bonuses, commissions, benefits, and other payroll-related transactions.
• Review and verify payroll data, ensuring accuracy and completeness before processing.

Stakeholder Management:

• Work with internal departments, including HR and Finance, to gather necessary information and resolve payroll-related queries.
• Work closely with external payroll vendors, tax authorities, and other relevant third parties to ensure compliance with regulatory requirements.
• Respond to employee inquiries regarding payroll, benefits, and taxation matters in a timely and professional manner.

Compliance & Reporting:

• Ensure adherence to Singaporean employment laws on matters on CPF contributions, tax filing, and other statutory deductions.
• Prepare and submit all statutory reports, including CPF, tax filings, and other mandatory documents, in compliance with government deadlines.
• Assist in internal audits, maintaining accurate records and reports of payroll transactions and related documentation.

Payroll System Management:

• Maintain and update the payroll system to ensure the accurate capture of employee data and payroll-related information.
• Work with HRIS/payroll software system to enhance payroll processing efficiency and accuracy.
• Provide recommendations for improving payroll processes and systems.

Recordkeeping & Confidentiality:

• Maintain strict confidentiality of all payroll and employee information.
• Ensure that all payroll records are properly maintained and archived according to company policies and legal requirements.

Other Related Tasks:

• Assist with annual salary review and bonus processing.
• Support any other payroll-related tasks or projects as required by the HR or Finance departments.
• Manage payroll operations.

Requirements:

• Diploma or Degree in Accounting, Human Resources, Business Administration, or related field.
• At least 3-5 years of payroll processing experience in Singapore, preferably in fast-paced environment for a workforce over 300 employees.
• Experience with other payroll software systems such as SAP, SuccessFactors, or similar.
• Strong understanding of Singapore's labor laws, tax regulations, and CPF requirements.
• High working proficiency with Microsoft Excel.
• Exceptional attention to detail and high level of accuracy.

For keen applicants, please share your updated CV in MS Word Format stating your current, expected salary details & availability to [email protected] for further discussions. We regret to inform that only shortlisted candidates will be notified.

Job Responsibilities:

• Handling of Adobe and Microsoft product sales
• Achieve the assigned sales quota set by Management & Partners
• Client relationship building & sourcing for new clients
• Manage proposal assembly, approval, presentation and the negotiation of contractual arrangements.
• Drive all Adobe and Microsoft subscription & Hybrid-based objectives as outlined in Partner’s marketing and business plans.
• Weekly sales reporting update to Partners
• Act as the main point of liaison between Partner and Internal Sales teams.
• Work closely with Partners to maintain latest sales strategies and product developments as well as to provide feedback on challenges or areas for improvement.
• Provide live support to Partner marketing events and marketing activities in the areas on product demonstrations and speaking engagements.

Job Requirements:

• Preferably with Minimum of 1 – 2 years sales experience in the IT industry
• Preferably with understanding of cloud-based software and subscription license model
• Ability of cold-calling, account building and maintenance, and closing sales opportunities
• Excellent verbal, presentation and written skills are required
• Team player and a business partner
• Demonstration of ‘on target’ sales performance
• Establishment and effective use of internal and external relationships

Others:

• Able to start immediately would be preferred
• 5 Days work week from Mon to Fri 9AM to 6:30PM

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

Job Description

· Technical drawings and project As-built documentation for products & solutions for PAGA, CCTV, PABX, Fire Alarm systems, PLC/DCS systems, Fire & Gas detection & protection systems, Helideck Lightings systems, Weather Monitoring systems, etc

· Project administration, scheduling & co-ordination with various teams including design, manufacturing, construction & maintenance teams to ensure project goals are met.

· Monitor project progress and ensure project adheres to quality standards and

regulations.

· Perform engineering tasks such as developing designs, creating models, and

conducting tests to ensure that designs meet specifications.

· Identify and resolve technical issues and problems that arise during the project, including clarification with customers and suppliers.

· Technical Sales proposals and clarifications with customers

· Site survey and support onboard vessel

Job Requirement

· Minimum Degree in Electrical, Mechanical or Technical Engineering.

· Knowledge of products and solutions for PAGA, CCTV, PABX, Fire Alarm systems, PLC/DCS systems, Fire & Gas detection and protection systems, Helideck Lightings systems, preferred.

· Proficient in AutoCad drawings.

· Relevant work experience in Shipyard, Oil & Gas, Marine, Petrochemical background.

· Hardworking and able to work under pressure.

· Has initiative and must be a Team player.

Job Title: Customer Success Specialist
Department: Zendesk Operations
Reports to: Zendesk Team Lead

Position Overview: Casa Concetto is a vibrant team seeking a Customer Success Specialist to enhance customer interactions and drive ticket quality. This role requires strong communication skills, quick response times, and a customer-centric mindset to ensure that inquiries are resolved efficiently and to the satisfaction of all parties. The ideal candidate will excel in managing customer inquiries, maintaining clarity in communications, and contributing to the continuous improvement of our Customer Journey.

Key Responsibilities:

• Ticket Management:
• Respond promptly to customer inquiries via Zendesk across email, chat, and WhatsApp touchpoints.
• Address customer concerns effectively while maintaining a professional tone that reflects the company’s voice.
• Tag and categorize tickets appropriately to facilitate streamlined reporting.
• Touchpoint Execution:
• Implement the defined touchpoints (e.g., inquiry follow-up, personalized offers) to engage customers and drive conversion.
• Use customer profiling insights to offer tailored solutions and recommendations.
• Reporting and Analytics:
• Maintain daily reporting logs with data on tickets handled, resolved, and escalated.
• Provide feedback on customer behavior trends to help refine touchpoints and strategies.
• Quality Assurance:
• Follow standard operating procedures (SOPs) for ticket handling to maintain high-quality customer service.
• Raise concerns about recurring issues or patterns to the Zendesk Team Lead.
• Collaboration:
• Work closely with other team members and departments, such as sales and marketing, to resolve customer issues.
• Share insights and ideas for improving workflows and touchpoint effectiveness.

Skills and Qualifications:

• Must-Have:
• Proficiency in using Zendesk or similar CRM platforms.
• Excellent written and verbal communication skills in English.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Basic Excel
• Preferred:
• Experience in customer service or a similar role.
• Knowledge of sales funnel processes and customer engagement strategies.
• Soft Skills:
• A proactive attitude with a problem-solving mindset.
• Team player with strong interpersonal skills.
• Ability to adapt to evolving processes and workflows.

Key Performance Indicators (KPIs):

• Response time (first response and resolution time).
• Customer satisfaction score (CSAT).
• Conversion rates from follow-up touchpoints.
• Quality and accuracy of ticket tagging and categorization.

Work Environment:

• Hybrid setup with expectations for remote and in-office collaboration.
• Regular feedback sessions with the Zendesk Team Lead for continuous improvement.

Job Types: Full-time, Part-time

Pay: $1,800.00 - $2,200.00 per month

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Shift system

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• working pass (Required)