PRODUCT AREA

The Global Partnerships organization is responsible for exploring new opportunities with Google's partners. Google’s Global Partnerships team works with a wide range of partners to bring the best of Google to power their business. The Global Partnerships team supports Google’s own Product teams with essential partnerships to help Google’s user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more. Teams create product-enabling partnerships, go-to-market strategies and incubate business growth for a variety of products.

JOB DESCRIPTION

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ADDITIONAL JOB DESCRIPTION

In this role, you will be part of the Sellside Global Scaled Solutions team, which supports the publishers and helps drive accelerated business growth for them through our publisher business generation and platform solutions. The Global Partnerships Sales Engine (GPSE) team is a critical part of driving operational efficiency and scale in support of our publisher business generation and platform solutions. The GPSE team centralizes work away from sales teams so that business leaders can concentrate their efforts on client-specific activities.

As a data analyst on the GPSE team, you will have the opportunity to work with an extensive range of cross-functional teams on the Global Partnerships side of the business, to further evolve and scale GPSE support. You will also be managing the contracting and billing functions for GPSE.

Qualifications

JOB RESPONSIBILITIES

• Support Sales users via optimization, reporting and troubleshooting support.
• Maintain high service levels through meeting or exceeding CSAT, timeliness and efficiency goals.
• Support implementation and optimization for Google’s Programmatic business generation and Platform solutions.
• Provide consult and technical support to a global vendor team.
• Contribute proactively to the analysis and optimization of processes, internal tools and product to drive efficiency and scale.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in analysis, operations, project management, or a similar role.
• Experience using SQL.

PREFERRED QUALIFICATIONS

• Experience using business generation or Ad serving solutions (e.g., Google Ad Manager, AdMob, DV360).
• Experience in streamlining operational processes (e.g., automation).
• Understanding of online advertising solutions (e.g., Ad serving, business generation) and key platforms and trends (e.g., desktop, mobile, video).
• Ability to operate in a changing industry and work well with a team.

Primary responsibilities:

• Generate highlights/quotes/insurer’s illustrations for sales consultants’ meetings.
• Provide new business sales support and after-sales policy services support for sales consultants.
• Follow internal processes and ensure proper documentation are obtained and filed in CRM
• Co-ordinate pre-case submission tasks - medical bookings, preparing internal KYC documentations and insurer’s application forms.
• Handle new business case submissions to different insurers and work closely with sales consultants to policy inception.
• Handle monthly bank’s reporting.
• Handle inquiries from internal and external stakeholders and ensure they are answered promptly.
• The primary responsibilities are not limited to those listed above. The employee is expected to follow instructions and perform other add-hoc duties as required by the immediate supervisor from time to time, within the Sales Operations Department.

Experience and Skills:

• Minimum 2-3 years of case management experience with HNW clients preferably in the insurance broking or insurance industry.
• Adapt to using different software to generate insurer’s illustrations.
• Strong understanding of different underwriting requirements from the insurers to submit cases efficiently.
• Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Good interpersonal skill with internal and external stakeholders.
• Able to work with tight deadlines, producing efficient work in a multi-task environment
• Highly organized and pro-active in following up cases and also daily work.
• Meticulous, ability to be precise and accurate.
• Effectively cope with changes, can shift gears comfortably, able to handle uncertainties.
• Communicate effectively, both verbally and in writing
• Competent in Microsoft office word, excel and power-point
• Licensed in CMFAS Module 5, 9, 9A and HI (preferably not a must)
• Proficient in English and Chinese (both written and spoken)

• Position : Interior Sales Designer (5.5 Days/Fun Working Environment) - Basic + Commissions
• Location : North East – Macpherson/Paya Lebar
• Working hours : Monday to Friday | 9am to 6pm | Saturday Half Day
• Salary (commensurate with experience) : Up to $4000 + Attractive Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Interior Design

Main Responsibilities:

• Manage sales enquiry
• Manage min 2-4 projects at any one time (with the assistance of Project Coordinator/Manager)
• Understand homeowners' requirement and prepare for design proposal/mood board
• Drafting of 2D spatial plan layouts & Prepare quotations
• Communicate effectively with client, vendors to address client's requirements
• Work with Project Manager to ensure full onsite project completion
• Coordinate with vendors to ensure the highest quality of onsite work deliveries
• Accompany client to designated vendors for materials, accessories and furniture selections when needed
• Coordinate with inhouse drafter and 3D team
• Source reference material and research to ensure that materials and products are fit for purpose.

Requirements:

• Diploma in Interior Design or any design related with minimum 2 years of experience in HDB/Condo projects
• Proficient in AutoCAD would be a plus
• Space planning, Microsoft Excel and powerpoint
• Ability to demonstrate a basic knowledge of materials and their application.
• Bilingual in English and Mandarin to communicate with chinese speaking associates.

Email to: chloe(at)searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Outdoor Sales Executive (Class 3/Industrial Products) - Up to $3500 basic + Commission
• Location : West - Jurong - Corporation Drive
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to $3500 Basic + AWS + Performance Incentives + Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Products
• Vehicle may be provided

Main Responsibilities:

• Identifying potential customers and gathering information about their needs and preferences.
• Client Visits to present products or services, demonstrate features, and explain benefits.
• Establishing rapport and maintaining strong relationships with existing and potential customers to ensure customer loyalty and repeat business.
• Preparing and delivering compelling sales presentations tailored to the specific needs of each customer.
• Processing of sales orders, delivery orders, and invoice
• Ensure customer satisfaction and provide professional sales support.
• Answer all product-related questions in a polite manner and addressing queries promptly.
• Communicate efficiently with customers through various channels.
• Support the development of new and existing products
• Other duties as assigned by management

Requirements:

• Min. O levels and above
• Ability to handle customers amicably and maintain professional customer service skills
• Class 3 Driving License
• Bilingual in English and Mandarin to communicate with clients who can only converse in mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Well verse in English and Mandarin.

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Placed in the care of Head of Marine Business Unit (BU), and working closely/ reporting to the Sales Director (Marine), the Sales Manager (Marine) will

· Identifies, qualifies, and closes complex sales to new and existing Marine, Offshore Oil and Gas customers.

· Develops, maintains, and advances relationships with current and potential customers to cultivate new selling opportunities.

· Documents and communicates the voice of customer to internal stakeholders.

· Leverages resources and knowledge of Marine BU products, services, processes, and operations to support customer commitments, gain competitive advantage and foster business growth.

· Prepares or oversees the production of proposals and negotiates contracts for management approval.

· May participate in trade shows, exhibitions, conferences, and other events to keep abreast of industry developments, and seek potential customers.

· Deliver presentations to prospective customers within territory, or as required.

· Able to interact and influence key decision maker in senior position.

· Any other matters assigned by superior/ company.

Other Requirements

· Diploma/Bachelor's Degree in telecommunication, electrical engineering.

· 4 - 8 years relevant working experience with good sales track record.

· Good sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.

· Experience as Ex-Radio Officers, are added advantages.

· Good customer contacts withship managers/owners will be an advantage

· Possess excellent business acumen, communication & presentation skills.

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

We are looking for a Sales Manager (Energy and Offshore) to expand our Energy business in the Oil/ Gas and offshore markets in the local and regional areas. Reporting to Head of Energy, he/ she will

• Source for new prospects and recommend suitable marine products/integrated systems and services for sea worthiness.
• Manage and analyse sales leads to create and forecast the business plan for the potential customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Work with the internal proposal team to create high quality proposals for the customers, while aligning to customers’ needs.
• Liaise closely with the technical team to ensure efficiency in the sales and delivery of systems and services to the customers.
• Respond to customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties as assigned.

Requirements:

• Diploma/Bachelor's Degree in Engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good marine industry knowledge in the Energy Sector.
• Experience as Ex-Sailors, Ex-Radio Officers, or Ex-Navy personnel are added advantages.
• Respectable network and customer contacts with local and regional shipyards and ship owners.
• Possess excellent business acumen, communication & presentation skills.
• Career progression pathway is available.

Job Description & Requirements

Roles & Responsibilities

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years relevent experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about vegetables and fruits from various countries and states

4) Have knowledge about the pricing and quality of vegetables and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons

The essential responsibilities of the incumbent include:

• Respond to customers’ enquiries via the respective Customer Service touch points like hotline, email and social media
• Work with different departments within the organisation on service recovery for case closure at customer’s level
• Update and record the customers information via internal customer information system.

What we can develop in you:

• Learn to work with a variety of people
• Opportunity to cross sell products or services over the phone
• On-the-job training
• Career and self-development

To be successful in this role :

• Patience
• Good listening skills
• Problem-solving skills
• Firm and warm
• Ability to work under pressure

Attractive Benefits:

• Bi-Annual Performance Bonus
• Stay Healthy Incentive
• Unlimited Outpatient Medical
• Dental Vision Insurance
• Executive Health Screening
• Employee Discount
• Working in a 44 hours and 5 days work week roster

You may refer to https://www.courts.sg/careers for more information.

JOB DESCRIPTIONS:

• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Gathering, investigating, and summarizing market data and trends to draft reports
• Implementing new sales plans and advertising, identifying opportunities and strategies to increase sales
• Help establish Company’s import and export wholesale trade business of products
• Evaluate Company’s current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for household and grocery goods desirable to our customers
• Anticipate and resolve potential problems / issues work with seasonal marketing budget
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 4 years of experience in B2B/B2C sales, wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale trade products distributions through various channels
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours with prolonged period of standing
• Must be willing to work on weekends/PH. (Strictly off on week days)
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Must have knowledge to control storage room temperatures for frozen products, vegetables etc
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Strong market analysis and strategy planning skills
• Proactive person who has positive attitude and responsible for sales targets
• Ability to work under pressure, in a fast-paced environment and meet deadlines

The Office of Commercial and Auxiliary Services (OCAS) oversees the management of estate leases and commercial services (such as leasing of spaces for F&B, amenities & lifestyle services, and meetings/events), and auxiliary services (such as car parks and shuttle bus services) for NTU’s main campus, Novena campus and NTU@One-North campus.

This role entails leading the business sales initiatives for NTU@one-north. Responsibilities encompass strategic planning, market analysis, and promotional endeavors geared towards optimising revenue generation and enhancing brand visibility.

Responsibilities:

Sales & Service Excellence

Understand clients’ requirements and assist them from initial inquiry to post-sale service delivery.

• Proposing and implementing sales strategies to drive revenue growth for venue bookings.
• Proactively identifying and pursuing new business opportunities.
• Providing tailored support and guidance to clients throughout the process, ensuring exceptional service and customer satisfaction.
• Collaborating closely with cross-functional teams such as operations and administration to ensure seamless execution of events and enhance overall customers’ experience.

Performance Monitoring

Track and evaluate performance data for informed decision-making, continuous improvement, and accountability.

• Monitoring and analysing performance metrics, to identify areas for improvement and optimisation.
• Ensuring budget adherence and monitoring performance metrics related to revenue and expenses compared to the budget.
• Collaborating with relevant parties to develop action plans for addressing performance gaps or identifying opportunities for improvement.

Brand Positioning and Customer Experience

Explore and implement focused plans to attract, engage, and retain customers.

• Proposing and implementing cost effective multi-channel platforms to promote venue services and events.
• Identifying opportunities for improving customer engagement and satisfaction based on data analysis.
• Collaborating with internal teams and external partners to execute marketing initiatives effectively.
• Building and maintaining strong relationships with existing clients through regular communication and proactively seeking feedback from clients to understand their needs and preferences better.

Requirements:

• Possess a degree in any discipline, preferably related to events/hospitality management.
• Strong understanding of budgeting principles and financial management practices relevant to venue operations, including revenue forecasting, expense management, and profitability analysis.
• A minimum of 2 years’ experience in hotel and MICE sales, with demonstrated success in revenue generation and client relationship building, along with a strong understanding of industry trends (which would be an added advantage).
• Proven track records in leading a team.
• Strong analytics, problem-solving and critical thinking skills
• Ability to engage and build strong rapport with internal and external stakeholders/customers.
• Excellent communication skills (verbal and written) with a customer-focus attitude, coupled with the ability to respond positively to challenging clients and day-to-day operation needs.
• Proficiency in Microsoft Office

Hiring Institution: NTU

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Well verse in English and Mandarin.

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Position : Sales Executive (Smart Home Appliances) – Up to Gross of $8000 with Commission
• Location : Island-Wide
• Working hours : Monday to Friday | 9am to 6pm (occasional weekends)
• Salary (commensurate with experience) : Basic Up to $3000 + Up to $5000 Commission + Performance Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Smart Home Appliances
• Vehicle may be provided if necessary

Responsibilities:

• Promote and demonstrate smart home products to customers.
• Present product features, benefits, and technical specifications.
• Provide excellent customer service and address inquiries.
• Collaborate with the sales team to achieve targets.
• Stay updated on industry trends and competitor products.
• Set up and maintain attractive product displays.
• Conduct clear and concise product demonstrations.
• Assist in preparing sales materials and technical documentation.
• Attend product training sessions to deepen product knowledge.
• Collect customer feedback and report insights.

Requirements:

• Minimum of Diploma levels with sales-relevant courses
• Passion for technology and eagerness to learn
• Team player with adaptability and willingness to work flexible hours.
• Excellent presentation and public speaking abilities.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Description & Requirements

Job Description & Requirements

Responsibilities:

Purchasing

Issue Purchase Order to vendors

Support Sales person For Sourcing, Pricing and co ordinate Delivery of items.

Order Processing-

Prepare and process customer order . Issue Job sheet , work order, FA.

Create Delivery Order and invoice

Follow up on customer order with production and QC daily.

Follow up on instruction from sales staff.

Ad-hoc duties assigned from time to time

Requirements:

Candidate must possess at least an O level certificate..

At least 1Year(s) of working experience in the related field is required for this position.

Bilingual in languages to handle queries from customers.

Able to multitask, work independently and under pressure.

PC literate and proficiency in MS Office

A team player with good interpersonal communication skills

Purpose of role:

We are looking to hire a self-motivated and results-oriented person to drive sales and revenue. The individual is preferably to have experience in Corporate Secretarial & HR services industry and perform similar role in a Corporate Service Provider’s company. Able to cultivate and nurture relationship in all levels of organisation, with proven track record of successfully delivering sales campaign/ projects in collaboration across the businesses. The goal is to develop this person to manage a team.

Responsibilities:

Business Development

• Actively prospect new and existing customers for Company products and maintain profitable relationships within the list of existing and new accounts.
• Develop a market opportunity plan
• Build and execute activities to implement the market plan that was developed
• Ability to deal with objections, negotiate pricing, and close sales in a timely manner

Sales and Client Management

• Manage current and develop new client relationship
• Develop new opportunities with current clients and continuous cross-selling activities
• Develop new opportunities with a new client
• Be able to present and demo to potential clients
• Consistent closure of new orders to meet assigned quota
• Prepare quotations, agreements and billing
• Managed and ensured the renewal of the current contract for the client assigned
• Promote account growth by consistently delivering post-sales satisfaction, managing customer relationships, and looking to identify new needs and business opportunities
• Make cold calls as required

Sales Management and Operations

• Manage the pipeline using the sales methodology, practice and tools determine by management
• Consistent update of client information, activities, updates and other information as required using the prescribed tools
• Update and submit sales forecast, pipeline, reports and other reporting as needed
• Provide sales forecast per organization requirements

Qualifications:

• Degree in Marketing, Business Management and other relevant degree with at least 5 years of relevant work experience
• Proficient in MS Office such as Excel, PowerPoint, Outlook, Teams, etc.
• Strong communication and presentation skills
• Good command of English
• The candidate should be outgoing and enjoy engaging with people
• Able to work independently as well as a strong team player, positive, self-driven, organized and meticulous
• Able to work efficiently while multitasking and cope well under pressure.
• Preferably with experience in using CRM application

JOB DESCRIPTION:

• Assist in resolving customer queries and improving service standards
• Ensure customer relationship function for short-term and long-term planning to promote growth and meet financial objectives
• Assist in maintenance of client portfolio and accounts
• Assist in following up on daily sales administration
• Assist in managing post-sales administrative
• Handle incoming client calls via company phone and mobile
• Respond promptly to customer enquiries and resolve customer complaints/feedback via calls, text and emails
• Coordinate with operations team and customer to ensure tasks are properly scheduled and executed
• Maintain and accurately update customer details and transactions in the systems

JOB REQUIREMENTS:

• Preferably diploma with at least 1 years in a sales administrative role
• Experienced handling customers' queries and complaints
• Meticulous and able to work under tight deadlines
• Prior experience in logistics industry will be advantageous
• 5.5 day (Alt Saturday, WFH)

Description

HR management for expatriates in Asia

- Support all expatriates across the region in accordance with global policy and direction.

- Spearhead initiatives to improve HR operational efficiency and best practices on regional basis

- Ensure labour related compliance across the region.

- Liaise with all country HR Head in the region to drive HR initiatives to improve employees engagement

Reviewing of HR related regulations, policies and budget in collaborating with the business units and region.

- Work with Management and business units on optimizing organizational development.

- Liaise with all HR teams in the region to drive HR initiatives to improve employees engagement.

- Manage quarterly budget across the region to optimize and control staff cost

Coordination with Japan Headquarters

- Continue to build rapport and maintain a good relationship with the Japan headquarters for better support and collaboration.

- Reporting HR matters and provide analysis to the headquarter in Japan in a timely manner.

- Assist to cascade Japan headquarters’ initiatives and direction across the region.

Project management

- Manage HR related projects aiming at improving HR systems and human capital development.

Requirement

· Minimum 5 years Human Resources experience.

· Strong regional exposure

· Relevant experience in the same industry.

· At least a bachelor’s degree, preferable in HR Discipline.

· Possess good knowledge of HR functions (compensation & benefits, recruitment, training & development etc.)

· Solid knowledge on Singapore labour laws.

· Excellent written and verbal communication in Japanese as this role will need to liaise frequently with headquarters in Japan.

· Good project management skill.

· Knowledge of Microsoft Word, Excel, and PowerPoint.

· Possess good disposition.

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in the local academic research area, a focus on NGS products and services will be a plus
• Proficient in communicating in English and Korean language
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

About the Role:

The sales executive will be responsible for the execution of promotional activities, HCP & account management, and identifying prospective business opportunities.

Roles and responsibilities:

• Preparation of product configuration, sales quotations, purchase requisite, etc, for the Endoscopic Solutions Division.
• Responsible for product sales promotion and activities in selected disciplines and accounts.
• Achieve sales KGI and KPI set.
• Develop a sales plan for existing and new products.
• To facilitate HCP engagement, conduct in-service, OPD, and product evaluation, demonstration, and training for HCP.
• Submit daily activities report through Sales Force.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Integrity, Empathy, Long-Term View, Agility and Unity form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• Hybrid home office work arrangements
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Possess a Diploma or Bachelor’s Degree in any discipline.
• At least 3 years or more sales experience with track records.
• Preferably with medical sales experience
• Sales experience in capital equipment will be an advantage.
• Understanding hospital management will be a plus point.
• Able to support clinical procedures.
• Proficient in the use of Microsoft Office including Microsoft Word, Microsoft Excel, SFDC, and any SAP software will be an advantage.
• Able to work independently and handle new challenges.
• Performance driven.
• Highly responsible, meticulous & tough personality.
• Team player and hard working.
• Proficient in English.
• Pleasant personality with strong interpersonal skills

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

• LinkedIn - Olympus APAC
• Company website -www.olympus.com.sg

Senior / Assistant Manager, Group Service Transformation (Digital Operations Specialist)

Group Service Transformation is seeking a skilled and confident professional to take on the role of Digital Operations Specialist. The successful candidate will play a pivotal role in driving the digital adoption of the NUHS App, ensuring that NUHS is digital-ready and digital-first.

Key responsibilities:

• Identify staff engagement platforms and implement targeted staff training regularly for diverse job functions within NUHS, namely clinicians and patient-fronting non-clinicians.
• Manage staff and patient feedback (on-site and online) on the integration of physical and digital (phygital) experiences across NUHS institutions.
• Map out digital integration opportunities within key ground workflows and implement solutions to identified gaps for process improvement.
• Walk the ground to ensure the smooth operation of the NUHS phygital experience across outpatient clinics.
• Develop effective ways to share best practices with staff on enhancing the patient experience with digital adoption.
• Support institution operations teams in navigating change management for the transition to a digital-first environment.

Training opportunities:

• Learn to navigate and implement change within a healthcare setting.
• Develop skills in effective communication and event planning for successful digital adoption.
• Gain insights into managing digital products.

Job Requirements

• Have a degree from a reputable university with good academic results in Business Administration, Marketing, Science, Engineering, Information Technology or equivalent.
• At least 2 years of working experience in healthcare, preferably in operations.
• Adaptable and agile.
• Proven experience in developing and implementing successful staff engagement strategies.
• Excellent communications skills with strong training competency.
• Ability to adapt messaging to different audience segments.
• Demonstrate good interpersonal skills.
• Comfort in addressing public members and staff.
• Meticulous in work processes.
• Creativity in developing engaging communication materials.

REQUIREMENTS

• At least 3 years of related working experiences in B to B sales (preferably, food & beverage ingredients, food additives or chemical products industry) and/or at least 3 years of experiences in R&D of food ingredients or process food (such as instant noodle, mixed seasonings and confectionary etc).
• Highly motivated individual and ability to initiatives to achieve assigned tasks and company objectives;
• Possess good interpersonal skills;
• Results-oriented and highly capable of meeting personal sales targets; and
• Good communication skill and a team player

DUTIES AND RESPONSIBILITIES

• To gather market information (such as market trend, competitors’ information) and issues of the customers.
• To make action plan with strategy based on the information gathered.
• To propose our products and our solutions effectively to solve anticipated issues of our customers based on the information gathered.
• To take countermeasures if there are any gaps between sales progress and the budget.
• To make sales forecast and capture sales progress on a timely basis
• To ensure prompt payment collections.
• To place orders of our items to suppliers based on monthly inventory control.
• To carry out Q&A procedure when registration of new product and/or revision of product are required.

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Roles and Responsibilities:

The Technical Support Engineering II is responsible for supporting Field Service Engineers and Customers through the different communication channels adopted.

Strive to resolve difficult problems relating to product deficiencies or user errors within the shortest time.

This role is tasked with maintaining product knowledge within the Tech Support group to manage escalated technical support requests.

The person in this position may also conduct training on products.

• General expert on several Alcon products.
• Generate Knowledge Articles based on the review of trends on service requests.
• Monitor and respond to GTS Now (service hotline and email/ticket support) service requests for the products he/she is trained on.
• Participate in training classes as assisting trainer or trainer in development
• Support in planning, coordinating and defining the content of product-specific training in coordination with all training locations.
• Collaborate with the Training Team when creating or reviewing training content
• Requires occasional travel, 20%

Education:

• Bachelor’s Degree or equivalent years of directly related experience

Experience (Years):

• Minimum 3 Years of Relevant Experience in Ophthalmology / Medical Device Industry in Technical Services roles.
• Experience in installing, maintaining, and repairing medical device equipment.
• Excellent problem-solving skills and ability to analyze complex technical issues.
• Strong communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
• Detail-oriented with a commitment to delivering high-quality results.
• Ability to work effectively in a fast-paced, dynamic environment.
• Experiences on Ophthalmology equipment most preferred.

Preferred Experience:

• Bachelor's degree in engineering or a related field. A focus on biomedical engineering or medical device technology is preferred.
• Experience troubleshooting and resolving complex issues on medical devices.
• Experience in technical service training to Field Service Engineers.
• Electrical/Electronic, Mechanical, and Optical Systems level training.
• Experience with networked products and installing medical devices in networked environments.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

Responsibilities:

• Assist senior sales to plan and solicit sales to meet / achieve set sales targets and goals within product range in assigned territories
• Pursue sales lead, promote products, and conclude order with professionalism
• Liaise with internal colleagues to coordinate activities in executing sales order
• Feedback and make report as required by the senior sales and above on all sales related activities and market information
• Develop and maintain strong relationship with key customers and grow the existing customer base and to develop new niche markets
• Undertake ad-hoc projects and assignments from time to time and other tasks as and when assigned by senior sales
• Handle basic sales order processing independently. Liaise with supplier to ensure timely delivery to customers
• Willing to go overseas business trip for business development
• Willing to learn and a self-motivate person who can take initiative

Requirement:

• Diploma / Degree holder in Mechanical Engineering, Mechanical and Electrical Engineering
• Minimum 1- 2 years experiences for Assistant Sales Engineer position
• Minimum 3 years experiences for Sales Engineer position
• Sales industry experience or engineer background experience in manufacturing, semiconductor industry
• Excellent oral and written communication skills
• Candidates with experience in vacuum technologies related product are the most welcome