The Senior Director of Sales, Issuing Solutions for AP will be accountable for driving top line revenue growth and overall market adoption of Issuer-centric Products across the region to support Visa’s aggressive growth targets for Value-Added-Services (“VAS”).  This role to be based in Singapore will involve a quota-based SIP (Sales Incentive Plan), and reports to the SVP, Regional VAS for AP.

This leader will drive maximum value within our existing installed customer base with primary responsibilities to drive revenue, retention and renewals, and the day-to-day relationships with our most strategic clients.  Through operational excellence, this leader will ensure optimal customer engagement post sales.

The role works closely with Global VAS Leadership, regional Issuing Solution leaders, and country Sales leaders to craft sales strategies for each market and key account, set and manage to a sales outlook, and closely manage a pipeline of regional deals.  Success will require close partnership with regional functions (including, but not limited to Issuing Solutions, Product Management, Group Country Management, Finance, Risk, Business Planning) to ensure regional sales and business goals are met.

Importantly, the Sales focus for this role will be on an Issuer-centric client segment vs. a specific Product domain.  As such, the leader will be accountable for managing Sales of multiple Product domains that address the needs of Visa’s Issuer clients.  This will include select Risk and Acceptance Solutions in addition to Issuing Solutions; and the selected leader will manage a team of sellers with fluency across each.

This leader will actively build a Sales program and strategy that aligns to Visa’s proven Sales Methodology.  Central to this methodology is identifying how customers define success and then link Visa Products and Services to specific customer needs so they achieve their defined goals.  Sales programs must consider direct-to-client Sales and resale/referral channels that include Visa’s many relationships with Payment Technology Partners.  This role is also accountable for documenting Customer Success Plans to accelerate revenue activation and scale clients’ business.

The selected leader must have organizational savvy and interpersonal skills to build fast rapport and credibility.  S/he will have a proven track record of success in fast-paced environments with demanding timelines; and will be equally comfortable interacting with “C-suite” executives and junior team members.  Finally, this leader will be accountable to grow and nurture a new and diverse team. 

Responsibilities:

Exceed aggressive sales targets for Visa Issuing Solutions AP Sales

• Work cross functionally to develop and deliver annual and 3-year revenue and profitability plans
• Support build of and adherence to regional ‘go to market’ plans
• Achieve objectives and outlook by leading sales alignment with global and regional Issuing product and solutioning teams and other Visa functions
• Proactively help AEs to identify opportunities to leverage existing Issuing products and solutions
• Achieve quarterly bookings and revenue goals for Visa Issuing Solutions services
• Drive teams to create a high value pipeline for new business and upsells
• Lead teams through the sales cycle from prospecting through close
• Enable sales acceleration and prioritization of activities with high potential client targets, use cases, industry segments, etc.
• Lead regular pipeline review and problem-solving sessions with salespeople and help problem solve when client plans are stalled

Lead the sales team to achieve results

• Manage a regional team of sales and business development managers; oversee other functional activities as needed (e.g., Marketing)
• Ensure high performance, team cohesiveness, and individual seller development
• Deploy resources for optimal growth across the wide set of opportunities
• Establish consistent, effective processes that incorporate the use of proven sales methodologies
• Build team’s product knowledge across all related Product domains so they can demonstrate product/service capabilities to customers
• Align client goals and timelines, executive engagement, and the effective delivery of value propositions
• Inspect progress and adjust activities as needed to achieve results

• Drive implementation of sales initiatives, report sales activity levels, close monitoring of forecast and pipeline
• Ensure roll out and adoption of sales best practices

Work with cross-functional partners to ensure we have what we need to be successful with our clients

• Manage close working partnerships with Visa stakeholders in each market/region – GCMs, AEs, Heads of Product, Risk, Corporate Relations, Legal, Interchange, etc.
• Collaborate closely with regional leadership and global Product to ensure the regions product requirements are clearly understood and delivered
• Partner closely with regional and global Sales enablement functions – including GTM & Commercialization and Sales Operations – to adhere to best practices in making Visa Products easy to buy and easy to sell
• Partner with local Sales Engineering teams to inform detailed development and delivery of customer-centric Issuing solutions
• Work with local and global Product teams to improve the go-to-market strategy, define the right value proposition, and construct to meet client needs.
• Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients
• Work with Client Delivery and Client Services to handoff the sale to implementation and ensure well-run projects
• Facilitate the capture and communication of client feedback on product and value-added services to inform product evolution.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

We are looking for a Sales Coordinator to join our sales team! In this role, you will play a vital role in supporting the sales department by handling various administrative tasks, ensuring smooth operations, and contributing to achieving sales targets.

Responsibilities:

• Process and submit daily sales orders, promotional forms, listing forms, and price increase forms accurately and efficiently.
• Update ordering forms as needed to reflect any changes to customer orders.
• Process GWP (Gift With Purchase) forms for approval.
• Process product exchange forms if necessary.
• Manage customer returns, ensuring a smooth and efficient process.
• Coordinate promoter schedules with the Senior Promoter Executive to ensure sufficient daily manpower at sales outlets.
• Liaise with the Marketing team to obtain high-resolution product pictures for the sales team as and when required.
• Liaise with Marketing and Warehouse teams for roadshow and atrium matters.
• Assist the Head of Sales in tracking and generating daily sales reports, including sales figures and trade expenses.
• Compile competitor newspaper advertisements for market analysis.
• Consolidate photos of competitor and company displays received from merchandisers.

Qualifications:

• Preferably of 1-2 years of experience in a sales admin or sales coordinator or any related role.
• Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
• Excellent attention to detail and accuracy in data entry.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Bonus Points:

• Experience in the retail industry
• Strong analytical skills.

About us 

We are a global FinTech & RegTech success story growing rapidly across North America, Europe, and Asia. We are customer-centric and passionate about our clients. We have an amazing market fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability. 

Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients-clients user experience, and accelerate the adoption of Cloud Services within our industry.  As such, we are a category-killer in our segment.  Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions, and services.  Today, we are on track to eclipse 2B USD in valuation and will accelerate towards 3-4B USD within ~3 years.  As a Director of Sales, you would play a significant

What does this role entail?

• Meet or exceed sales/revenue objectives through new client growth to support overall company growth goals.
• Completes sales cycle responsibility, including lead generation, qualification, and overall pipeline management and development.
• Develops and executes a structured prospecting plan to target mid-large companies across industry verticals, selling software solutions and consulting services to C Level Executives, Management Teams, and end users.
• Develops effective relationships with key decision makers within the customer or prospect's organization to sell client the best product and service to close the gaps and improve costs.
• Negotiate legal and financial agreements, such as NDA’s & MSA’s, etc.
• Build and manage strategic relationships with operational and executive staff or prospects to ensure the highest levels of efficient operational interaction.
• Use existing relationships within the partner organization to develop deep and trusted advisory relationships and net-new deal leads generation.

Desired Experience

• 8+ years of experience with proven success in software sales to financial services industry
• Strong sales experience working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives.
• Excellent interpersonal skills build trusted internal and external relationships.
• Results driven, self-starter that can excel in a fast-paced environment.
• Dynamic interpersonal skills are a critical success factor for this role, including assertiveness, impactful communication style with ability to influence actions/business decisions, high energy level with a bias for action, high credibility/respect from colleagues, and an enthusiastic attitude.

Nice to have / Skills that could make the difference.

• Experience selling into banks across ASEAN
• Previous experience selling Risk and Compliance solutions.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs. 

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• At Fenergo, we believe that our employees deserve the best, which is why we offer a comprehensive benefits package that puts your health and well-being first. You and your loved ones will have access to medical, dental, and vision care, as well as life insurance coverage. We also provide an annual health screening to ensure you stay in tip-top shape.
• We value your work-life balance, which is why we offer a generous 23 days of annual leave, as well as three paid leave days for the end of the year.
• Our hybrid working policy and flexible hours allow you to work in a way that fits your lifestyle. Plus, if you need to work from home, we've got you covered with a work from home set up allowance.

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

JOB PURPOSE

The Sales Executive is primarily responsible for securing product sales in Singapore, servicing and engaging the customers. The job holder also provides in-service training to users of products purchased by the customers and attend to clinical cases in the operating theatres.

CRITICAL WORK FUNCTIONS & KEY TASKS

1. Business Development and Sales

• Continually service and engage existing customers to (i) support them, (ii) understand their evolving needs, (iii) secure additional sales and (iv) develop them as advocates for the Company or products.
• Network and source for prospects and interest them to try using the Company’s products and take follow up actions with the aim to secure sales.
• Conduct Demonstration, product set-up and hands on experience
• Source for RFPs, prepare and submit tender documents timely and accurately. Thereafter, follow up with paperwork and dealing the purchasing department of the hospital/clinic and other stakeholders such as the doctors and nursing manager.
• Monitor and analyse the sales performance of products and take follow up actions.
• Profile the customers to better understand their needs and potential and develop a plan to grow the accounts.
• Develop and maintain Reference Centres
• Scan the operating environment, keep up with developments in the medical equipment space and competitors’ activities to identify business opportunities.

2. Services and Support to Customers

• Provide post-sales support and services to customers including getting their surgical and nursing personnel to be trained on the features and usage of the equipment.
• Train the users of the product personally when necessary
• Attend to cases in the operating theatre personally for new clients

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

(a) Diploma / Degree, preferably in science, bio-medical science, nursing or engineering

(b) Minimum 2 years of experience in marketing/selling

1. Role Description:

We are seeking a dynamic and experienced Sales Manager to lead our sales efforts in the B2B online marketplace catering to retailers in the luxury fashion industry. The ideal candidate will have a strong background in B2B sales, a deep understanding of the luxury fashion market, and the ability to drive revenue growth through strategic partnerships.

2. Specific Responsibilities:

• Develop a deep understanding of the luxury fashion industry, including current trends, designers, and market dynamics.

• Stay informed about the specific needs and preferences of retailers operating in the luxury fashion sector.

• Familiarize yourself with the unique challenges and opportunities within the B2B context of luxury fashion.

• Learn about the intricacies of premium materials, craftsmanship, and brand positioning in the luxury market.

• Understand the value proposition and differentiation strategies of various luxury fashion brands.

• Craft tailored B2B sales strategies that align with the unique requirements of luxury fashion retailers.

• Develop a consultative sales approach to understand retailers' specific business goals and challenges.

• Implement value-based selling, focusing on the unique features and benefits of your online marketplace.

• Create personalized solutions for retailers, showcasing how your platform can enhance their business.

• Adapt sales strategies based on the diverse needs of retailers, considering factors like inventory management and exclusive partnerships.

• Cultivate strong relationship-building skills to establish and maintain connections within the luxury fashion industry.

• Attend industry events, conferences, and trade shows to network with potential clients and partners.

• Develop a robust network of contacts within the B2B fashion community, including retailers, distributors, and brands.

• Leverage existing relationships to generate referrals and expand the reach of the online marketplace.

• Foster a collaborative and mutually beneficial ecosystem for all stakeholders involved.

• Stay updated on market trends, competitor activities, and shifts in the luxury fashion landscape.

• Conduct thorough competitor analysis to identify strengths, weaknesses, opportunities, and threats.

• Utilize market intelligence to anticipate retailer needs and proactively address industry changes.

• Implement a continuous feedback loop to gather insights from retailers using the online marketplace.

• Develop strategies to position your platform as a leader in the B2B luxury fashion space.

• Gain a strong understanding of the technology infrastructure supporting the B2B online marketplace.

• Learn to communicate the technical capabilities and benefits of the platform to potential clients.

• Stay informed about advancements in e-commerce technology and explore opportunities for platform optimization.

• Develop negotiation skills to navigate complex deals and agreements in the luxury fashion industry.

• Understand the legal aspects of contracts and agreements, ensuring compliance with industry standards.

• Craft compelling proposals and presentations to communicate the value proposition of the online marketplace.

• Learn to address objections and concerns raised during the negotiation process.

Close deals efficiently while maintaining positive relationships with clients and ensuring long-term satisfaction.

3. Competencies:

1. Luxury Fashion Industry Knowledge

2. B2B Sales Strategy Development

3. Relationship Building and Networking

4. Market Intelligence and Competitor Analysis

5. Technology Integration and Platform Optimization

6. Contract Negotiation and Closing Deals

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3800

We are looking for a dynamic Sales Manager to be part of the expanding team. To be responsible for sourcing new cilents, promoting our services and clinch new deals. To form an integral part supporting of the Group's strategic expansion and initatives.

Job Responsiblilites

Source for new business leads

Build and maintain strong collaborative key customer relationships.

Deliver monthly and annual Sales goals.

To handle MRO and allocated projects.

Visit new customer and look for a business opportunity.

Market company capabilties as a valve automation and service center.

To do site troubleshooting work when required.

Experience in Construction or Machinery Industry.

Excellent understanding of the full sales & marketing mix.

Strong analytical skills and data-driven thinking.

Update latest trends and sales & marketing best practices.

Advanced communication and interpersonal skills.

A team player and capable of putting a positve on the brand.

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be full time for 44hours per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.

WE ARE OPEN! JOIN OUR GROWING TEAM!

We're not just another outsourced events and sales company; we're innovators who tackle everyday challenges with creativity. As we expand globally, we're on the lookout for talented individuals like you to join us on our journey and become industry leaders.

Why choose us?

1. Career Development

• We are determined to provide you with the necessary resources, mentorship, and growth opportunities to fuel your professional advancement

2. Travel Opportunities ✈

• We encourage collaboration among our offices and teams worldwide. As a result, team members may have opportunities to work on projects that involve travel to other cities or countries, fostering a deeper understanding of diverse cultures and business practices

3. Personal Growth

• We offer a wide range of learning and development opportunities, including workshops, training sessions, and mentorship programs. We believe that growth happens when we push our boundaries

Why you'll love it here:

• Dynamic Team Environment: We value teamwork, fun, and a cohesive working environment that sparks creativity.
• Progression Opportunities: We're committed to helping individuals grow both personally and professionally, providing a platform for advancing your career.
• International Exposure: Connect with teams worldwide and broaden your horizons through cross-border learning.

Who are we looking for?

• A growth mindset – the belief that abilities and intelligence can be developed through dedication and hard work
• Team members with the attitude that is more likely to share knowledge, seek guidance from others, and contribute to a supportive and knowledge-sharing culture within the organization

Interested in being a part of our dynamic team? Apply today and be ready to elevate your career to new heights!

Singaporean Only!

Contact Pei Qi @91390755

We are looking for IT Support Engineers who possess a strong understanding of fundamental IT concepts, proficiency in operating systems like Linux and Windows, expertise in hardware management, and outstanding problem-solving abilities.

This position entails monitoring and maintaining the functionality of company computer systems, which includes installing and configuring hardware and software, as well as troubleshooting technical issues.

Essential Skills:

1) Proficiency in hardware installation/troubleshooting, including resolving memory issues, display problems, HDD installation/replacement, etc..

2) OS installation including various versions of Windows and Linux.

Demonstrate the ability to work well with others :

· the ability to work well with others.

· Knowledge of computer operating systems, hardware, and software.

· analytical thinking skills.

· Knowledge of engineering science and technology.

· to be thorough and pay attention to detail.

· customer service skills.

· excellent verbal communication skills.

Position: 2x Sales Promotion
Location: Alexandra Hospital
Days: 2 Weekdays (Pick either Date A or Date B), with an option to work for 2 consecutive weeks if preferred.

• Date A: 13-17 May
• Date B: 20-24 May

Hours: 8 am - 5 pm

Pay: $10/hour, with an additional $10 commission for meeting daily sales targets.

Responsibilities:

• Deliver top-notch customer service and assistance.
• Guide and introduce coffee enthusiasts and new users to our product range.

To apply, please kindly WhatsApp me at 83932565 (Eva)

Primary Function of Position

The Senior Analyst works closely with marketing and sales leadership to perform detailed analyses for the commercial organization and proactively provides strategic insights and guidance to senior executives. There is significant interaction with commercial executives as well as cross-functional work across commercial finance, training, marketing, and our Asia sales operations teams. This is a highly analytical role involving the manipulation of large data sets, requires a keen understanding of sales and marketing concepts, and the ability to communicate and develop meaningful work relationships with multiple executive business partners.

Essential Job Duties

• Serve as a business consultant for Asia Marketing and Sales leadership
• Develop models and dashboards to track new product launches and the impact of marketing programs and initiatives
• Develop, articulate, and defend analytical positions
• Support customer data capture and analytics for major marketing tradeshows and events
• Provide detailed and actionable analysis to the marketing and sales organizations to drive performance
• Provide analytics and ROI around peer-to-peer learning initiatives, including surgeons who perform case observations, proctoring events, and mentor/epicenter sites
• Develop tools and dashboards that highlight opportunity and enable our capital sales team to more effectively sell da Vinci technology
• Participate with cross functional-teams to investigate and resolve operational issues
• Provide early insights regarding market trends and the resultant strategic/business model impact Utilize SQL and Tableau to query CRM, Customer Service, and Finance databases
• Work with Executive commercial leadership to develop board-level presentation materials
• Use analytical skills to verify or dispel anecdotal insights

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Senior Deskside Support Engineer (VIP Support)

We are looking for experienced full-time senior deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Providing level 2 End User Computing support for VIP users both onsite and remote
• Well verse in Windows OS and MS office applications.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for MAC, IOS, and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• With more than 6 years of IT deskside support and solid experiences in providing VIP support both onsite and remote
• A good team player.
• Confidence with excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written English communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

We are the distributor for renown Japanese stationery brand. Our candidate would be responsible for the daily sales order processing. They would be require to coordinate with our sales team , warehousing , logistics & customers for the complete sales cycle .

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Business Operations Specialist

Fixed term contract

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the tech industry.

As the Senior Business Operations Specialist, you will work closely with our client’s senior leadership in APAC to ensure the organization's efficient operation and the achievement of strategic goals.  This role is pivotal in ensuring that the organization has the strategic communication, decision-making tools, and processes in place for clarity of direction and success.

Role:

• You’ll be responsible for translating and drafting company strategy into clear, engaging internal communications.
• Empowering and supporting senior leaders by crafting impactful presentations and reports for business updates.
• Spearhead key meetings (QBRs, team retreats) and curate strategic forum agendas to ensure clear communication and follow-through.
• Develop frameworks for clear decision-making and efficient information flow.
• Optimize the regional marketing team's operations and planning processes. Contribute to strategic resource allocation.
• Work with leadership to navigate budget scenarios and build strong justifications.
• Manage a prioritized calendar of initiatives aligned with overall strategy.
• Partner with analytics teams to set, track, and report on key performance indicators (KPIs). Analyze results to drive data-driven decisions.
• Become a trusted advisor, collaborating effectively with cross-functional teams like finance, HR, and content partnerships.

You:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum 5 years of relevant experience in strategy, operations, or a similar role, preferably 2+ years of experience in technological industry or deep understanding of the technological landscape
• Superb written and verbal communication skills with the ability to adapt messaging to varying audiences.
• Experience in a fast-paced, high-growth environment
• Long-term strategic thinking balanced with near-term execution skills; ability to take complex data and distill them into meaningful insights and a coherent story
• Familiarity with tools for project management and performance analytics.
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms, its creators and identify opportunities to celebrate the creator community
• Exceptional organisational skills and meticulous attention to detail.
• Strong project management experience and a demonstrated ability to drive multiple projects to completion.
• Proactive self-starter with the ability to anticipate and troubleshoot problems.
• Comfort with data analysis and experience translating insights into actionable recommendations.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Job Advertisement: Computer Sales Manager

Company Name: Homie Innovation Pte Ltd (Singapore)

Position: Computer Sales Manager

Location: Singapore

Responsibilities and Requirements:

• Assist in establishing the company’s website to ensure smooth online operations.
• Communicate with suppliers, coordinate procurement, and manage costs.
• Provide customer support by answering inquiries and offering professional advice.
• Prioritize candidates with 3D printing experience.

Qualifications:

• Bachelor’s degree in Computer Science or a related field.
• Excellent communication and sales skills.
• Familiarity with website development and maintenance.
• Preference given to candidates with supply chain management experience.

Compensation: Negotiable based on experience and qualifications.

If you are interested in this position, please send your resume to [email protected]. We look forward to having you join our team!

• Perm and comfortable to work at Jurong Island
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues.
• Proven strong experience in network & server experience with CCNA certification

The Site IT Engineer provides specialized support to IT Administrators and contractors within the assigned region, offering expert advice and resolving complex issues related to PC's, laptops, servers, Microsoft Office, collaboration tools, security, and networks.

Job Description

• Provide L1 and L2 technical support for up to 200 users, ensuring timely communication regarding progress, issues, and improvements.
• Resolve computer software and hardware problems in accordance with Group IT policies and standards, emphasizing root cause analysis and knowledge sharing to prevent rework.
• Maintain and support network and regional systems for process automation and local databases, addressing needs such as safety incident registration and compliance.
• Drive improvement of IT systems and processes, contributing creative and innovative ideas to site management.
• Lead on-site end-to-end projects within the region, ranging from infrastructure upgrades to core service changes, with varying complexity and duration.
• Represent multiple sites and offices, attending meetings, reporting findings, and implementing solutions independently.

• Degree
• Familiar with cyber security principles and best practices
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues
• Proven strong experience in network & server experience with CCNA certification
• Certificates:
• Microsoft Fundamentals (eg. Azure Fundamentals or M365 Fundamentals);
• ITIL v4 Foundations;
• Cisco CCNA
• Show interest in and be aware of latest trends in IT.
• Fluent business English and local-language speaker.
• Comfortable to work in a multi cultural environment with IT contacts all over the region.
• Team player

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bouns
• Medical & Insurance Coverage
• Flexi Benefits

The role requires candidates to be:

• strong in systemic reasoning/thinking.
• able to work independently but at the same time collaborate with other teams like Sales & Marketing, Engineering, Project, Supply Chain & Finance.
• able to communicate effectively and confidently with clients.
• bridge the gap between technical expertise and customers needs.

Candidates applying for the role is expected to perform, but not limited to, the following duties and responsibilities:

• Support sales team on technical queries during sales pitch meetings or pre-sales technical discussions.
• Provide technical support to marketing team during exhibitions and marketing events.
• Support sales & marketing during demonstration of how the solution can meet needs of prospective clients.
• Supports sales team’s engagement with clients to assess technical requirements and business challenges.
• Ensure that complete proposal request package is received from sales/account managers.
• Collaborate with engineering & solution designer to generate proposal.
• Follow up with sales team on the update for each proposal submission.
• Follow up with proposal revisions when requested by potential client.
• Conduct thorough pre-sales site surveys to gather relevant information for proposal validation and cost planning.
• Collaborate with the sales & project team to generate Bills of Materials (BOM) from proposal drawings and estimate cost of deployment.
• Collaborate with sales and client to design proof-of-concept installation to validate effectiveness of proposed solution.
• Train sales team on technical aspect of solution to ensure internal alignment and improve efficiency of communication with client.
• Ensure alignment with technical capabilities of engineering team to tailor/customise solution to meet client’s needs.
• Staying up to date with direct or indirect competitor’s offering.
• Conducting analysis/calculation/write-ups to present benefits of the company’s solution

Requirements:

• Bachelor’s degree in Mechanical Engineering is required.
• A minimum of 3 years experience is required in MEPS project management with relevance to ACMV.
• Basic proficiency in CAD and modelling software, specifically AutoCAD, Revit & Inventor.
• Strong knowledge of mechanical engineering principles, specifically thermodynamics & fluid mechanics an added advantage.
• Prior experience in customer relationship management and solution presentation or demonstration.
• Excellent communication, interpersonal, and presentation skills, with the ability to collaborate effectively with team members, clients, and external partners.
• Strong analytical skills, systemic thinking and reasoning, with an attention to detail.
• Ability to work independently and manage multiple priorities in a fast- paced environment.
• Travel Requirement
• This position may require occasional travel to various ASEAN countries and outstation locations as an essential part of the job responsibilities. The frequency and duration of travel may vary depending on project needs and business requirements.

Responsibilities:

• Monitor commercial pipelines daily for new and upcoming robot deployments.
• Allocation of Service Engineers for deployment processes and adjust resource allocation as needed.
• Coordinate customer User Acceptance Tests (UAT) and manage UAT documentation.
• Organize customer training on robot handling and software platforms, including logistics.
• Preparation of necessary documentation prior to robot live operations on customer sites.
• Compile Product Performance Reports for customers on a regular basis.
• Allocate Service Engineers for routine Robot Preventive Maintenance.
• Monitor and escalate open Robot Issues to ensure timely resolution.
• Maintain accurate records of customer requests, robot performance, and issue resolutions in a ticketing system.
• Collaborate with team members to maintain an updated deployment schedule.
• Ensure timely execution and reporting of onsite activities, including issue resolution and preventive maintenance.
• Assist in the preparation of purchase order documents for robotics equipment, supplies, and services.
• Contribute to and maintain an organized system for customer support documentation, including FAQs, user guides, and troubleshooting guides.
• Undertake ad-hoc duties as required to support robot operations, including coordinating deliveries and providing operational support.

Requirements:

• Required: Diploma in engineering, business administration, or a related field.
• Preferred: 2 years of experience in project coordination, operations management, or a similar role (fresh graduates may apply).
• Strong organizational and multitasking abilities, capable of managing multiple operational tasks concurrently.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
• Ability to thrive in a fast-paced and dynamic work environment.

Job Highlights

• Performance Incentives
• Gross Salary: $4,000 and above achievable with successful sales performance
• Hybrid Working Model
• Birthday Leave + Medical Benefits

Job Responsibilities

• Meet sales goals and contribute to month-over-month growth
• Possess in-depth product knowledge and be able to deliver a presentation of our solutions
• Take inquiries and requests from customers and address their needs
• Maintain accurate customer’s records and recommend the right products for them
• Represent our brand in a professional, successful manner that results in a positive customer experience
• Coordinate with other members of the team to ensure company standards are being met
• Any other duties as assigned

Job Requirements

• Performance-driven and a team player
• Excellent verbal and written communication skills
• Good interpersonal skills
• Able to communicate with Mandarin speaking customers
• Singaporeans only

Senior Deskside Support Engineer (VIP Support)

We are looking for experienced full-time senior deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Providing level 2 End User Computing support for VIP users both onsite and remote
• Well verse in Windows OS and MS office applications.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for MAC, IOS, and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• With more than 6 years of IT deskside support and solid experiences in providing VIP support both onsite and remote
• A good team player.
• Confidence with excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written English communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

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You can email your resume to us at [email protected]

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