Junior L2 Production Support (Java-base)

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome
• Must be graduate from IT or Computer Science
• Must have IT background
• Need to have eagerness to learn and perform with commitment

Overview: As a B2B Business Development and Sales Manager, specializing in the Pay-TV Operator, Consumer Electronics, and HVAC markets with a focus on the APAC region, particularly ASEAN and South Korea territories, you will be responsible for driving revenue growth and fostering key client relationships. This role requires a seasoned professional with a comprehensive understanding of the specified industries, coupled with strong business development, sales, and account management skills.

Responsibilities:

1. Market Expertise:
   • Possess in-depth knowledge of the Telecommunications, Pay-TV Operator, Consumer Electronics, and HVAC markets in the APAC region, incumbent with experience in ASEAN and South Korea areas have priority considerations.
   • Stay updated on industry trends, competitor activities, and market dynamics.
2. Business Development:
   • Identify and pursue new business opportunities, expanding the company's footprint within the specified markets.
   • Develop and execute strategic plans for sustainable business growth, aligning with organizational objectives.
   • Cultivate and nurture relationships with potential clients, key stakeholders, and industry partners.
3. Sales Strategy and Execution:
   • Formulate and implement effective B2B sales strategies, employing a consultative and solution-oriented approach.
   • Work with Marketing and project team through the entire sales process, from prospecting to deal closure.
   • Utilize market insights to position products and services competitively.

Duties and responsibilities

• Build, Manage & Maintain customers relations

• Prepare sales and tender proposals documents & presentation/ quotation/ NDAs.

• Conduct tender fact finding and lead generation

• Handle and liaise with clients closely to address any technical or commercial clarifications during the proposal stage

• Negotiate contract terms to meet both clients and company’s needs

• Managing your sales pipeline efficiently to achieve your sales targets.

• Submitting weekly and monthly sales progress report to immediate supervisor

Qualifications, Skills, Experience

• Education – Diploma in Marketing or equivalent
• Experience – 90%/100% Hunter role, at least 2 years of experience in similar field, B to B (Enterprise hardware/ Tech Enterprise Equipment preferred)
• Experience – Successful track record and possesses background in selling products related to security or video management system
• Language – English & Mandarin
• Computing – Advanced MS Office
• Skills – Excellent verbal communication skills, the ability to sell products and services, customer service skills, the ability to use your initiative, to be flexible and open to change and the ability to accept criticism and work well under pressure, meticulous with a sharp mind

Responsibilities:

ROS Programming:

Develop, optimize, and maintain ROS-based software applications for robot control, perception, and navigation.

Troubleshoot and debug ROS code to ensure reliable and efficient performance.

Interface Management:

Design and implement effective interfaces, ensuring seamless communication between robotic components.

Collaborate with hardware and software teams to integrate sensors, actuators, and peripherals with the robot's control system.

Robot System Integration:

Work closely with cross-functional teams to integrate robotic systems into diverse applications and environments.

Conduct rigorous testing and validation to ensure successful hardware and software integration.

Documentation:

Create detailed documentation for ROS software, interfaces, and integration processes.

Maintain accurate records of software versions, configurations, and troubleshooting procedures.

Training and Support:

Provide training and support to internal teams and external stakeholders on ROS programming and interface management.

Assist in troubleshooting and resolving issues related to robotic systems.

Research and Development:

Stay current with the latest advancements in ROS and robotics technologies.

Contribute to ongoing research and development efforts to enhance robotic system capabilities.

Qualifications:

· Bachelor's or higher degree in Computer Science, Robotics, Electrical Engineering, or a related field.

· Proven experience in ROS programming and interface management for robotic systems.

· Strong proficiency in C++, Python, and relevant libraries/frameworks.

· Familiarity with robotic hardware components, sensors, and actuators.

· Exceptional problem-solving and debugging skills.

· Effective communication and collaboration abilities.

· Adaptable to a fast-paced, dynamic work environment.

Preferred Skills:

· Experience with robotic simulation tools (e.g., Gazebo).

· Familiarity with version control systems (e.g., Git).

· Knowledge of machine learning and computer vision for robotic applications.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Receive and update car arrival
• Check conditions of cars for suitability for retail
• Verify validity of agent warranties and balance of free servicing
• Ensure all cars on-showroom display meet our set standard (ie. display, cleanliness and technical)
• Plan PDI Schedule based on KPI of 7 days from SOLD to DELIVERY
• Perform tyre and battery checks and ensure checklists are duly filled
• Generate Purchase Order amount accurately and promptly for superior approval
• Aftersales (delivery) services
• Accountable for all loan cars and forms
• Undertake to support the smooth and efficient operation of reconditioning chain processes
• Monitor quality, quantity, cost, and efficiency of stock movement
• Liaise and negotiate with customers and suppliers

• Min GCE 'O' Levels and above
• Computer skills must be proficiency in Excel and Words
• Class 3 License is required as need to shift vehicles
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree, preferable in Chemical engineering / Chemistry / Material Science
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Salary: Up to $3,300 (depends on qualification and experience)

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description:

• must posses CEI certification and preferably from an recruitment agency background
• Develop and maintain client relationships, identify potiential custome
• Negotiate contract terms with clients
• Gather useful information from customer and competitor data
• Make and give presentations to prospective clients and internal executives
• Track, identify and add qualified prospects to sales pipeline
• Develop and manage strategic partnerships to grow business
• Track and report on the status of proposal components
• Conduct ongoing market research
• Drive the end-to-end sales process
• Prepare and submit sales contracts
• Preferably with class 3 lisence would be an added advantage

Requirements:

1) Certification in CEI

2) Must be a good communicator

3) Willing to take up chanllenges and meet targets

4) Preferrably to have atleast 2+ years experience preferably from a Recruitment agency background

6) Preferably with class 3 license

Benefits:

1) 5 days work week (8:30am - 6:00pm)

2) Attractive Commissions

3) Career Advancement

4) AL, MC, CL, PL as per MOM guidelines

5) Preferrably Multilingual is an added advantage

6) Attractive remuneration and perks (including Overseas trip*)

7) AWS

* For Best performer along with his/her immediate family.

Contact - Wam Kai Sheng (Lic No: R24119428) ([email protected])

Job description

Work Location ; 5A Serangoon North Ave 5 S(554574)

At ST, we are 46,000 men and women designers and manufacturers of microelectronic technologies. We collaborate with 100,000 customers and thousands of partners. With them, we design and create products, solutions and ecosystems that address their challenges and opportunities and the need to contribute to a more sustainable world.

Our advanced technologies enable smarter mobility, more efficient energy and power management, and large-scale deployment of the Internet of Things (IoT) and 5G.

We are looking for a Procurement Price Financial Specialist for Asia area.

Price Financial Specialist is a key function for our Procurement Department.

Reporting to the Price Financial Control leader, the successful candidate will interact daily with several international functions with a specific focus on buyers.

Responsibilities:

• Control prices coming from suppliers.
• Create/update prices in the system accordingly.
• Adjust standard prices when needed, as per the Corporate Finance governance.
• Codify materials, as per the specificities defined by the Corporate Quality rules.
• Prepare and send the reporting for several internal customers (manufacturing, buyers, management).
• Support the forecast activity in collaboration with the Business Controller.
• Collaborate and align with buyers: supplier relationship, negotiation timing.
• Ensure the financial system integrity, liaising with Corporate Finance when needed.
• Ensure the respect of the company anti-bribery policy.

Profile

• Bachelor Degree
• A first experience will be an advantage
• Strong attention to detail and analytical skills
• Customer oriented
• Good communication and relationship skills
• Problem solving
• Ability to work in a dynamic & challenging environment
• Sense of urgency
• Sense of confidentiality
• ERP knowledge: SAP will be an advantage
• Software knowledge: Microsoft Office (Excel, Power point)

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Responsibilities:

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
• Liaise closely with vendors in implementing application patches, bug fixes and any necessary upgrades in accordance with OS/Software/Security policies.
• Work with various internal teams (Infra/Database/Security/Cyber Defence/Data Centre Ops) to detect and remediate incidents, problems and changes.
• Provide periodic updates and reports to internal and user management.

Requirement:

• A recognized diploma / degree in IT or related discipline
• At least 3 years of hands-on experience in software development and maintenance support
• Possesses an excellent understanding of business requirements and IT strategies
• General Understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to other systems.
• Experience in implementing multiple websites/web applications on same platforms with interdependency of data and shared features will be advantageous.
• Possess strong MS platform knowledge and skills.
• Excellent knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Full project lifecycle experience in designing and implementing large applications.
• Good problem solving and analytical skills to resolve technical problems;
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong Knowledge and understanding of IT industry environment and business needs
• Proven experience supporting Web / Mobile / Client based applications

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Overview

Our Sales and Marketing department is excited to announce that we are looking for a competent and experienced Sales and Marketing Executive.

As a Sales and Marketing Executive, you will be responsible for designing and implementing sales and marketing strategies. You will also be responsible for conducting thorough marketing research on competitors' products and services.

To be successful as a Sales and Marketing Executive, you should hold a Diploma in Sales, Marketing or a related field. You should also have a prior work experience as a Sales and Marketing Executive or a similar role.

Besides this, you should possess excellent convincing abilities as well as good communication skills. You should also possess outstanding sales skills and the ability to work in a team environment as and when needed.

If you think you will be able to take up this interesting job role, then send in your job application [email protected] right away. We will be happy to meet you.

Responsibilities

• Preparing marketing and sales strategies.
• Proficient in Digital Marketing
• Conducting extensive research on competitors' products and services.
• Creating and overseeing marketing campaigns.
• Preparing budget and time constraints.
• Maintaining a healthy relationship with the clients.
• Working in collaboration with the Finance department.
• Answering client’s questions in a professional manner.
• Participating in events organised by the company.
• Creating awareness of the products and services offered by the company.
• Ensuring the company meets the sales targets.
• Handling complaints of the clients.
• Negotiating deals with the clients.
• Taking feedbacks from the clients.
• Creating marketing campaigns on various social media platforms (Tik Tok, Instagram Facebook etc).
• Writing monthly reports on the performance of the campaigns.

Requirements

• Diploma in Marketing, Advertising, Sales, or a related field.
• Proven work experience as a Sales and Marketing Executive or a similar position in the Sales Department.
• Demonstrate excellent knowledge of various marketing tactics.
• Understanding and knowledge of Customer Relationship Management Software.
• A result-driven and organised individual.
• Good oral and written communication skills.
• Proficiency in Microsoft Office Tools.
• Outstanding project management skills.
• Demonstrate excellent leadership skills.
• Ability to work under pressure.
• Ability to work independently as well as in a team environment.
• Good negotiation and sales skills.

TECHNICAL SKILL

Social Media Marketing , Copy Writing , SEO Content Writing , Content Strategy , Email Marketing , Admin Support , Canva , Capcut , Meta Business , Wordpress , SEMRush , AHRef , Notion , Hubspot , Hootsuite

Job Type: Full-time

Salary: From $2,500.00 per month

Benefits:

• Promotion to permanent employee

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Experience:

• Marketing: 2 years (Preferred)

Work Location: In person

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Increase new customer account for Business Growth
• Perform cold call activities
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage
• Undertake task/project assigned to achieve Organisational objectives.

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree in Chemical engineering/ Chemistry / Material Science
• At least 5 years of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Salary: Up to $4,500 (depends on qualification and experience)

Personality

• Someone who is vibrant and helpful • draw energy from being part of a team • deep knowledge of customer service best practices

Job brief

• serve as a point of contact for customers with queries about orders and deliveries, payment information and provide support for sales representatives

Responsibilities

• Receiving and processing orders via email or phone.

• Check data accuracy in orders and SO with logistics department.

• Liaise with the logistics department to ensure timely deliveries.

• Contact clients to obtain updated information of payment.

• Maintain and update sales and customer records i.e. CRM.

• Compiling weekly / monthly sales reports.

• Work closely with sales team to monitor inventory and SKUs depletion.

• Monitor market share development by sales channel and strategic intent.

• Supporting the sales department with other administrative tasks, if requested.

Requirements

• Proven work experience as a Sales administrator or Sales support agent

• Hands on experience with MS Office (MS Excel in particular)

• Exceptional interpersonal and customer service skills.

• Understanding of sales performance metrics

• Excellent organizational and multitasking skills

• A team player with high level of dedication

• Ability to work under strict deadlines

What you get to do in this role:

• Provide thought leadership on Account Planning & Strategies, ensuring they are completely aligned to deliver customer relevance and value
• Evolve and standardize best practices around account planning and customer strategies and assets (e.g., strategy decks)
• Evolve account planning tools, processes and technology to align with a complex selling environment 
• Work with all GTM functions including Sales Operations, sales leadership, value management, I.T. Business Intelligence, Enablement, and third-party companies to ensure seamless integration of our account planning process
• Establish appropriate metrics and tracking to ensure quality of and adherence to account planning strategies
• Own the enablement, comms and change management plans for strategic program rollout
• Provide coaching and mentoring to the field around account planning; ramp up in-region individuals to provide relevant coaching
• Proactively and continuously identify opportunities to improve adoption and increase field productivity

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Highlights:

• This job is an individual contributor sales role with 100% New Customer Development responsibilities at the first stage.
• We are looking for an experienced salesperson with at least one year of experience in trading electronic components (from brokers or distributors).
• This job is based in Singapore, Tai Seng.

We Offer:

• Competitive Compensation
• Comprehensive Training
• Positive Company Culture
• Respectful and Vibrant Working Environment

What You’ll Do:

1. Seek out potential and new customers who are OEMs, EMS, CEMs, and end-user customers to achieve sales targets.
2. Reach out and maintain relationships with customers and suppliers through various channels, including but not limited to cold calling, proposal emails, and in-person meetings.
3. Process the sales orders to meet customers' requirement, for example, Spot-buy, lead time buy (bulk production order) and Excess Material resales.
4. Focus on providing a full line of electronic products, including semiconductor integrated circuits, passive and active components: GPU, MCU, Memory, IGBT...
5. Work closely with our internal procurement specialists to efficiently address customer inquiries, generate quotations, process orders, coordinate deliveries, and collect payments. Ensure a seamless and efficient sales process for our customers.
6. Contribute to various ad-hoc projects as required, demonstrating flexibility and adaptability in this role.

About You:

1. Minimum of 1 year of sales experience in a related industry, specifically in electronics components trading, or 3 years of sales experience in a different field.
2. Background from a top 50 company in the industry, as well as experience in other SME trading companies, is advantageous.
3. A high-energy and persistent approach to sales especially telesales, with a strong drive for success.
4. Outgoing personality with excellent communication skills, logical thinking, a positive attitude, and the ability to work under pressure.
5. Self-motivated learner with a strong goal-oriented mindset and a knack for independent customer development and business expansion.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Roles and Responsibilities:

The Technical Support Engineering II is responsible for supporting Field Service Engineers and Customers through the different communication channels adopted.

Strive to resolve difficult problems relating to product deficiencies or user errors within the shortest time.

This role is tasked with maintaining product knowledge within the Tech Support group to manage escalated technical support requests.

The person in this position may also conduct training on products.

• General expert on several Alcon products.
• Generate Knowledge Articles based on the review of trends on service requests.
• Monitor and respond to GTS Now (service hotline and email/ticket support) service requests for the products he/she is trained on.
• Participate in training classes as assisting trainer or trainer in development
• Support in planning, coordinating and defining the content of product-specific training in coordination with all training locations.
• Collaborate with the Training Team when creating or reviewing training content
• Requires occasional travel, 20%

Education: 

• Bachelor’s Degree or equivalent years of directly related experience

Experience (Years):

• Minimum 3 Years of Relevant Experience in Ophthalmology / Medical Device Industry in Technical Services roles.
• Experience in installing, maintaining, and repairing medical device equipment.
• Excellent problem-solving skills and ability to analyze complex technical issues.
• Strong communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
• Detail-oriented with a commitment to delivering high-quality results.
• Ability to work effectively in a fast-paced, dynamic environment.

Preferred Experience:

• Bachelor's degree in engineering or a related field. A focus on biomedical engineering or medical device technology is preferred.
• Experience troubleshooting and resolving complex issues on medical devices.
• Experience in technical service training to Field Service Engineers.
• Electrical/Electronic, Mechanical, and Optical Systems level training.
• Experience with networked products and installing medical devices in networked environments.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

We are seeking an experienced End User Computing (EUC) Desktop Support Consultant based in Singapore City. You will be part of a diverse and talented support team that provides IT support to a large user base organization.

• Minimum 2 years of experience in a full-time desktop support role.
• Deployment and troubleshooting of Multi-Function Devices (MFDs).
• Experience with mobile device deployment and troubleshooting.
• Strong technical skills with client software such as Windows 10, Office 2016, Outlook/Exchange, VPN, and roaming profiles.
• Experience with packaging and deploying applications via SCCM.
• Ability to assist with system administration tasks, including backups and restores.
• Experience with video conference and VOIP systems is desirable.
• Must have a proactive nature, enthusiastic attitude, and a genuine desire to help people.
• Excellent customer communication skills.
• Ability and willingness to mentor, assist, and guide Service Desk staff.
• Strong time management skills and ability to thrive under pressure.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Product Data Quality is a high-value risk management team in Operations that, across all firm divisions, is responsible for the governance programs that ensure critical securities modeling and pricing data is accurate, complete, and scalable.  This data is a critical input and dependency to most trade and client support functions.

Responsibilities

• Prepare to gain a comprehensive understanding of all product types and interact with traders, strategists, and other operations professionals
• Proactively resolve data exceptions, dive deep into technical issues to investigate and fix complex issues spanning multiple teams and vendors, and partner with business partners to analyze and implement solutions for new business reference data needs 
• Partner with a team of global product experts to leverage knowledge to resolving comprehensive reference data problems that involve multiple stakeholders across multiple teams and divisions
• Showcase your attention to detail and ability to master all aspects of product and pricing reference data and further interpret their attributes to all downstream systems which depend on these same attributes
• Develop strong and effective relationships with critical vendors which supply reference data so that they uplift their controls and provide the most pristine product possible to the firm
• Highlight your ideas for improving processes and implement them globally to impact and uplift the entire process
• Work with senior technologists and project managers on key projects that are re-shaping the reference data support model that is utilized across the entire financial industry

• Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
• Ability to manage multiple concurrent tasks with dynamic and aggressive deadlines.
• Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience
• Self-motivated and proactive team player who takes ownership and accountability of projects, has strong organizational skills as well as the ability to effectively manage competing priorities
• Flexible and able to work well under pressure in a team environment
• Self-Direction to effectively prioritize efforts amongst competing demands and escalate issues quickly
• Dynamic analysis skills to help highlight issues with products or business ideas that our partners are facing our could potentially face
• Highly motivated, energetic and confident team player
• Strong communication skills.  Essential for interacting at all levels, across business disciplines and regions
• Ability to multi-task and handle large volumes of work at a fast pace
• Strong time management skills
• Ability both to solve problems and explain underlying issues to non-technical clients and/or colleagues
• Team oriented
• Strong attention to detail
• Good working knowledge of Microsoft Excel

Responsibilities:

• Carry and participate in networking and lead generating activities.
• Perform business development activities to ensure continuous stream of new accounts.
• Creating a procedural system to ensure client expectations and requirements are met.
• Ensure continuous pipelines of sales activities from existing clienteles.
• Ensure that organization set objectives and KPIs are met.
• Lead contract negotiations effort.
• Curate strategies to increase sales per capita and customer satisfaction (e.g. upselling of services).
• Manage and strengthen customer acquisition programs.
• Stay abreast of industrial and market developments.

Requirements:

• Candidates should bring along a Diploma in Hospitality Management or possess any equivalent professional qualifications in Hospitality Management.
• Possess at least 3 years of experience in hospitality sales function.
• Prior exposure in an environment revolving luxury residence or the real estate industry will be advantageous.
• The ability to perform in a high stress environment.
• Comfortable in working independently and as a team player.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

We are looking for an individual with a passion for cyber security to work alongside a talented team to improve and operate a cyber security center.

The role requires a strong background and understanding of all cyber security domains. 

In this position, you will be part of the global cyber security operations team with focus on identification, analysis and response to cyber security threats and events. You will support the Head of our Cyber Security Operations Center in improving the effectiveness of the team and lead the planning, implementation, documentation as well actively coordinating and overseeing the service providers including MSSP.

You can expect a demanding and complex international environment, which is highly stimulating and encouraging. The growth of the company demands your structured and innovative approach, as well as flexibility to a high degree. As a committed team player, you will support developing the maturity of the cyber security operation center, its controls and processes.

Your key tasks 

• Manage and handle Cyber Security Incidents on a daily basis
• Identify cyber security gaps in existing and proposed projects
• Participate in organizational security projects, as required
• Support in development processes, and procedures for the team
• Assist correlating alerts, implementing monitoring Use Cases
• Provide implementations, recommendations for protecting and resolving threats and incidents
• Participate in the selection and evaluation of security solutions, or enhancements to existing cyber security solutions, to improve overall enterprise security