Do you take ownership, embrace challenges and love problem-solving?

Are you results driven, observant and innovative?

We’re a world-leading smart mobility SaaS tech company with over 1,525,000 subscribers across 23 countries and we’re looking for a Sales Executive to join our team. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

● Proactively identify and pursue sales opportunities, and deliver presentations demonstrating Cartrack’s products and solutions

● Achieve and exceed sales targets with a focus on generating new business and developing existing customers

● Conduct thorough needs analysis on client requirements with tailor-made pricing structure/deals

● Acquire new customers by cold calling, networking, and using various Social Media platforms

● Monthly sales forecast preparation and submission

● Use CRM to full potential to report, measure and control sales inputs and outcomes

Requirements

● Target driven personality and eager to explore new business opportunity

● Good listening skills to understand a customer’s needs and tailor a relevant pitch

● Possess good communication skills and are not afraid to go an extra mile to close the deal

● Entry level applicants who possess the desired attributes (customer centric & target driven) are encouraged to apply as training is provided

We are seeking a highly motivated and results-driven Sales Executive to join our team. This position involves outdoor sales, and the successful candidate will be responsible for sourcing their own customers and achieving sales targets.

Responsibilities:

• Generate leads and establish new business accounts.
• Implementation of sales strategies to increase business revenue.
• Actively identify and approach potential customers in the designated market.
• Conduct product/service presentations and demonstrations to potential customers.
• Preparation of proposals and quotations.
• Negotiate and close sales deals to achieve targets.

Requirements:

• Strong interpersonal and communication skills
• Energetic, Positive and enjoy meeting people
• Proven experience in outdoor sales.
• Independent, self-motivated and with good sales and servicing aptitude
• With a minimum 2 years of Sales experience.
• Strong ability to generate leads and close sales independently.
• Proficient in MS Office applications (Eg, Outlook, Word, Excel)

Other Information

Work Week : 5 Days

Salary : Basic + Attractive Commission

Location : Ang Mo Kio Industrial Park 2

Interested applicants, please send your resume with your expected salary to [email protected]

• act as point of contact for all EHS related matters.
• Provide over-arching EHS support during project construction.
• Monitor and ensure site operation conforms to statutory requirement.
• Take over as point of contact for liaison with authorities for certification and licensing (E.g. FSSD, NEA, SCDF).
• Provide advice and consultation on safety and health to Engineers to maintain work site in compliance with statutory requirements.
• Implement risk assessment and mitigation measures.
• Provide safety advice to contractors and correcting potential hazards at work.
• Oversee and review all the accident/incident investigations and reports.
• Gather and compile monthly EHS statistics and reports to the Project Manager or designated person as assigned.
• To conduct independent assessment on any incidents / accidents at the site.
• Responsible for coordinating, implementing and monitoring the workplace and environmental health and safety plan of the project.

Requirement:

• Good understanding of safe working practices and cGMP.
• A good team player with positive learning attitude.
• Excellent verbal, written and interpersonal communication skill.
• Ability to work independently to meet assigned schedules.
• Must be registered WSHO with MOM and is a certified FSM.

EDUCATION & EXPERIENCE:

• Min. Diploma with minimum 3 years of experience in pharmaceutical industry (preferred but not a must).
• Experience in developing, implementing and maintaining EHS operations for pharma industry will be an advantage.
• Work at height Training Course for Assessor.
• Able to multi-task and work in a team.
• With certified Occupational First Aider has an added advantage.

Candidates are encouraged to apply this position via email to [email protected] with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary

Company information

Registration No.

202304645W

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Singapore?
• How much notice are you required to give your current employer?
• Which of the following languages are you fluent in?

Job Description:

• Act as System Admin for assigned Principals
• Work closely with local IT to ensure smooth system uploads and reporting
• Schedule system reports to relevant stakeholders – COMZ Division and/or Principals
• Sales mapping by customer by Rep for uploading into the different systems
• Weekly and monthly sales overview reports to COMZ management (GM, Biz Unit Managers)
• Prepare monthly sales reports per Principal in excel pivot for COMZ managers to use for their monthly sales performance report to Principals
• Maintaining A&P tracking reports for HPH & Simple
• Maintenance of filing systems for Division’s key documents (Price/Bonus Maintenance forms, Request for Return Notes, sample chits etc)
• Secretarial support to COMZ management team in arranging travel bookings, meeting and appointments.
• Others duties as assigned by management

Job Requirements:

• Diploma in any field

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Job Description for Desktop Engineer 

The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support. Position Responsibilities and Functions

a) contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot , Windows 8.1, Windows 10 & 11 and Microsoft Office & another authorized desktop applications.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops Provide first/second level

j) , laptops, printers and any other authorized peripheral equipment.

k) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

l) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

m) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. .

Candidate Required Minimum Qualifications and Skills

i. Bachelor Degree or equivalent in Computer Science or related field. Or Diploma

ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.

iii. Minimum of 18 months’ years of IT experience.

iv. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

v. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

vi. Proven analytical, troubleshooting and problem- solving skills.

vii. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

viii. Excellent communication relationship-building and internal customer service skills.

ix. Adaptable and flexible in a fast-changing industry and work environment.

x. Willing to work off-hours and weekends when required for projects or emergency support.

Our client is a MNC company in semiconductor industry. Due to business needs, they are now recruiting a Sales Manager to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Engaging in customer acquisition and business negotiations within the Semiconductor sector
• Establishing a novel key account platform to enhance sales initiatives
• Showcasing the company's product offerings to potential clients
• Formulating proposals and engaging in contract discussions with business associates for general agreements
• Collaborating with the technical support team to address technical inquiries and devise solutions for clients
• Analyzing and evaluating potential customers, markets, and competing firms
• Creating comprehensive sales plans and strategies
• Orchestrating specialized marketing activities, including participation in fairs or trade shows, among others
• Overseeing and supporting projects tailored to meet customer requirements
• Coordinating customer orders

Requirements:

• Diploma or Degree in related field
• At least 2 - 3 years of relevant working experience
• Possess own transport
• Experience with wafer test or final test related product

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

As a Senior SEO Specialist, you will be responsible for developing and implementing advanced SEO strategies to maximize the volume of inbound organic traffic from search engines to a website. This role involves thorough analysis and insights into search engine algorithms, SEO best practices, and the competitive landscape. You will work closely with content creators, web developers, and marketing teams to ensure SEO practices are integrated into all facets of digital content creation and marketing strategies. The goal is to enhance website rankings in SERPs, increase web traffic, and boost the overall online presence of the brand, while also ensuring a positive user experience.

Key Roles and Responsibilities:

1. Strategy Development and Implementation: Develop, implement, and manage SEO strategies to increase organic search visibility and traffic.
   Stay up-to-date with the latest search engine updates and SEO trends to ensure strategies are current and effective.
   
2. Keyword Research and Analysis: Conduct comprehensive keyword research to identify high-value keywords and optimize website content accordingly.
   Analyze keyword trends and user search intent to guide content development and optimization strategies.
   
3. SEO Audits and Site Optimization: Perform regular SEO audits to identify areas of improvement for on-page SEO, technical SEO, and off-page SEO.
   Optimize website structure, speed, and performance to enhance search engine ranking and user experience.
   
4. Content Optimization: Collaborate with content creators to ensure that all content is SEO-friendly, utilizing best practices in keyword usage, meta tags, and link building.
   Advise on the creation of compelling content that aligns with SEO goals and user engagement.
   
5. Link Building and Off-Page SEO: Develop and execute link-building strategies to improve domain authority and rankings.
   Monitor backlink profile and develop strategies to acquire high-quality backlinks while mitigating risks of toxic links.
   
6. Analytics and Reporting: Utilize analytics tools (e.g., Google Analytics, SEMrush) to track and report on SEO performance metrics.
   Provide actionable insights based on data analysis to guide decision-making and strategy adjustments.
   
7. Cross-Functional Collaboration: Work closely with marketing, web development, and content teams to ensure SEO strategies are integrated across all digital marketing efforts.
   Provide SEO training and guidance to ensure best practices are followed throughout the organization.
   
8. Troubleshooting and Optimization: Identify and resolve issues related to crawl errors, broken links, and other technical SEO problems.
   Continuously test and optimize SEO tactics for website and content performance.
   

Desired Skills and Qualifications:

• Proven at least 3 years of experience in SEO with a strong track record of success in improving rankings, traffic, and engagement.
• Deep understanding of search engine algorithms, ranking strategies, and SEO best practices.
• Proficiency with SEO and analytics tools (e.g., Google Analytics, SEMrush, Ahrefs).
• Excellent analytical, organizational, and project management skills.
• Strong communication and collaboration abilities to work effectively across teams.
• Ability to stay ahead of SEO trends and adapt strategies accordingly.

· Develop strong relationships with customers as a trusted advisor to facilitate engineering solutions by visiting customers regularly, providing pre-sales and post sales support.

· Work with sales teams to interpret customer requirements, deliver solutions and manage customer expectations with the end-goal of sales in mind

· Work as a consultant to the sales teams and clients to problem-solve and make recommendations during the sales process.

Requirements:

The candidate is expected to:

· Have a minimum of 3 years engineering experience in the areas of valves, control valves and steam applications.

· Possess a Diploma/Degree in Engineering

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Responsibilities:

• Project a professional image always.
• Ensure the team comply with grooming standards and adhere to Environment, Health and Safety requirements in respect of uniforms and safety work practices as well procedures to provide a clean, safe and pleasant working environment.
• Perform the duties of housekeepers in the designated section.
• Require performing patients discharged bed cleaning at wards.
• Require performing machinery jobs.
• Require performing terminal cleaning/ decontamination.
• Undertake any duties/ projects etc as assigned by the Superior(s).

Job Requirements:

• Able to adapt in a fast pace & challenging environment.
• Able to stand long hours, walking long distance, climb staircase, squat.
• Ability to work independently and in a team.
• Able to attend Work At Height (WAH) course for company needs.

Working Location: National University Hospital

Job Responsibilities:

• Responsible for sales activities and involved in respective sales segments for the company.
• Participate with senior management in the development of strategic marketing plan
• Responsible for identifying and securing new clients in addition to yielding existing clients to ensure revenue targets are met.
• Analyse market needs and trends, to identify and deliver strategies to support the company's business development plan.
• Develop and maintain a high level of product and service knowledge to facilitate the support to potential and existing clients.
• Meet the sales targets and KPIs as set and agreed by the senior management
• Weekly reporting on all sales activities to monitor the success and effectiveness of activities.
• Any ad hoc duties as assigned

Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.

Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.

Plan, implement, execute and oversee all aspects of an event.

Process purchase orders and perform acceptance, in a timely and accurate manner.

Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.

Support on related reporting and administrative duties, interface with vendor regarding products and services needed.

Meet project deadlines as assigned. Coordinate and execute meeting logistics and event.

Support new business processes by conducting research as well as drafting credentials and proposals. Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate.

Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities.

Other responsibilities as assigned by superiors.

Working hours 8.30am~5.30pm; Alternate Saturday work 08.30am_12.30pm

Working location : Pioneer and Tuas

Working Location: Jurong East

Salary range: Up to $$4200

Performance Bonus: 4-5 Months

Transport allowance

AL: 16 Days onward

Responsibilities:

• Promote and propose Chiller related equipment to building consultants and contractors
• Responsible for developing long term customer relationships
• Building close business relationship with customers especially key accounts
• Maximizing account penetration and customer retention
• Identify potential opportunities & develop solutions with existing & new customers
• Update forecast timely into the system
• Negotiates value, addresses resistance, and close the sales. Differentiates & made Trane as preferred supplier
• Ensure all works carried out in accordance with the specified quality and EHS standards.

Requirements:

• Degree in Mechanical & ELectrical enigneering
• Min 1 year experience in HVAC Engineering Sales experience

Interested applicants please email your resume to [email protected] or WhatsApp 8407 2702

Chong Yeoh Choo
Assistant Manager
EA Licence No: 21C0845
Reg no.: R1437462

Responsibilities :

1. Preparation of project documentations (Site Clearance, Name List, PTW, Risk Assessment etc)

2. Assist in planning for jobs required according to work schedule and requirements and ensure budget and cost are in control.

3. Coordinate with customers and plan for job schedules. Evaluate customer needs and respond effectively with a good plan.

4. Liaise with operations and sales team on customers’ feedbacks and complaints

5. Liaise with operations and sales team and accounts department for timely billing of work done

6. Maintaining proper department filings and records

7. Assist in preparations of quotations, and internal registration.

8. Renewal and maintain relevant licenses.

9. Provide administration support to the Operations/ Sales Team

10. Assume any other duties suitable duties as and when assigned by the Company

Requirements :

• Candidate must possess at least a "O"/"N" Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Full-Time position(s) available.
• Only Singaporeans may apply

This advertisement is for Part Time Operation Support Staff.

If successfully selected, candidate will be deployed in local MOE schools.

Only Singaporeans and PR apply.

Contract Period: 1 May 2024 to 30 Apr 2025.

Options to extend the contract : 1 May 2025 to 30 Apr 2026.

Working Hours:

• Mondays: 8.00am to 1.00pm (excludes lunch break)
• Tuesday and Thursdays: 8.00am to 4.30pm (includes half an hour lunch break)
• About 21 working hours per week (not more than 8 hours per day)
• Service not required on Saturdays, Sundays and gazetted public holidays

Roles and Responsibilities:

Main Scope: To upkeep and maintain the conditions of the two science garden and one eco-planting plots, including the following duties:

• Watering of plants/planting areas.
• Weeding；forking, trimming，pruning, fertilizing.
• Pest and disease-controlling.
• Tending to certain specific plants such as the butterfly plants and caterpillars, including cleaning the tanks where the caterpillars are housed.
• Tidying of planting areas, including sweeping, removal of the resultant debris, dead plants and fallen branches etc.
• Removal and destroying of wild creepers growing along fences, trees, walls, planter beds and the like.
• Any other relevant duties assigned by the School.

Qualifications, Skills and Experience:

• Good knowledge of gardening.
• Passion in gardening.
• Preferably have prior experience in upkeeping gardens in a school setting

Sales Coordinator (Gourmet) - Clementi [3770]

Basic: S$ 2200 to $2400
Address: Pandan Loop (Clementi)

Before Probation: 5.5days (8am to 12pm – Saturday)

After Probation: 5 days (Mon-Fri)
Working Hours: 8am to 5pm (Weekdays)
Required to work half-days on alternate saturdays (Will be granted half-day off-in-lieu on weekday in following week e.g. Monday to Friday)

Job Responsibility:

• Order taking, key in invoices, email SOA
• General Admin Duties
• Co-ordinating Sales / Logistics
• Other Ad-Hoc Duties

Job Requirements:

• With relevant experience

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

We’re looking for a Customer Support Segment Owner to lead the High Value Business and Platform Customer Support team!

Your Mission:

Your mission is to design, build and operate the customer service journey for our High Value Business and platform customers globally. You will be responsible for the operational delivery to this High Value segment, doing all that is needed to ensure the segment has world class support. In this role, you will have the opportunity to build a full service model, to lead real change and, ultimately, to make an impact across the global portfolio of High Value business and platform customers.

Success in this role is measured by resolution, retention of High Value customers & SLA adherence (as well as other metrics). Therefore, the content of the role is dynamic and you will iterate the operating model for the segment in accordance to customer experience metrics and feedback in order to create and deliver best in class service.

In this role you will have to work closely with all teams in CS, and with two non-CS “partners in crime”:

• the Support Product teams, who take care of the Technology solutions for Agents and for the Customers who need support, and also provides deep expertise on analytics
• the other Servicing Operations teams e.g. KYC, to ensure the end to end customer journey is consistent no matter what team is helping them.

Therefore, it is critical in this role to be very comfortable operating transversally, cutting across CS, KYC and Fincrime teams, Product teams, Design, Engineering, WFM, QA etc. It is crucial to be comfortable engaging, influencing and aligning with stakeholders across the company. Furthermore to be process driven, detail focussed and data minded in decisions - with the customer at the heart of all decision making.

Here’s how you’ll be contributing to the team:

• You'll partner directly with the Servicing teams, building key elements of the high value experience, through service design, operational deployment, self-serve support, channels offered, support tooling, workflow management, related ops processes, operational reporting, AI automation. You'll ensure that the solutions built are viable for global customers and are operationalized within our CS teams.
• You’ll be meaningfully moving metrics including case resolution time, % first time resolution, cSAT/Customer Effort Score and our CS cost per transfer as we establish potential pricing models.
• You will work with our Support leadership and product counterparts to build a scalable model that aligns the product approach with considerations of location and language strategy, talent planning, hiring capacity, outsourcing opportunities, specialization and cost modeling while ensuring an impactful product quality feedback loop.
• You will be working cross functionally with business servicing teams around the world to ensure they each have the operational infrastructure to deliver top service to our highest value customers.

This role will give you the opportunity to:

• Solve a truly global challenge - our astonishing growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Be a global leader - as a key part of our global support leadership team you’ll be helping us improve how we do operations, how we develop our people and how we scale globally
• Interact at senior leadership levels across Operations, Product and Business

A bit about you:

Must have:

• You have significant and deep operational experience in Operations or Customer Support (at least 5-7 years)
• You’re not content with the status quo but constantly seek to raise the bar in how we deliver for our customers.
• Leadership in Customer Support: Successful track record in operational leadership roles within the FinTech, Financial Services or Technology industries, working with people and processes as well as products. Demonstrated ability to execute at very high level in a variety of Customer Support-type contexts
• Experience working tightly with Product teams: Track record of working in a product-driven company, in true partnership with Product teams to build the right solutions to the right Support problems.
• Analytical & data driven: Able to build and execute against KPI's and enhance SLAs. Uses data to find insights and solve complex problems.

Great to have:

• Ideally a Singaporean Citizen or Permanent Resident of Singapore
• Transformation: Have led a transformation / optimization of customer operation function(s). Ideally including operating model changes, service design, process automation.
• Scale and multiculturality: Significant experience leading large teams in a multinational setting, across multiple regions and timezones.

Key benefits:

Job Summary:

Provide top-quality service to customers before and after sales and ensure customers’ satisfaction, strengthening client’s relationship.

Responsibilities and Duties:

Client Management Matters

· Serve as a focal point of contact for all customers’ account management matters to ensure efficient and effective project coordination.

· Act as the primary point of contact to clients’ inquiries and provide timely and accurate responses.

· Gather feedback on system operations and collaborate with relevant teams for improvements.

Support

· Address clients’ inquiries and provide comprehensive support to resolve cases promptly.

· Collaborate with the IT team to assist in resolving any system-related issues that may arise.

Project Management

· Work closely with clients to gather project requirements and ensure a clear understanding of their objectives.

· Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.

Qualifications:

Skills:

· Detail-oriented with strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills.

· Proficient in using project management tools and systems.

· Ability to manage multiple tasks simultaneously.

5 day week @ AMK

Maestro HR

damien lee tian hong

R1106726

16C8462

Our Team

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide.

We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace.

The Job

Mighty Jaxx is looking for a Business Intelligence Senior Specialist to drive the discovery, analysis, and reporting of operational insights to internal stakeholders. This is an individual contributor role. As our BI Senior Specialist, you will be working with various teams across the company, including sales, marketing, e-commerce, customer service and product, to plan and execute BI reporting and solutions.

Responsibilities

• Develop and maintain robust business intelligence dashboards and reports, tracking and analysing key performance indicators (KPIs) across various business functions
• Work with Management to spearhead business critical data projects end-to-end, and create insightful reports
• Provide actionable insights and recommendations to internal stakeholders, enabling data-driven decision-making
• Drive business insights using data, identify purchase trends and propose recommendations for business growth
• Review day-to-day operational processes, identify areas for improvement and make actionable recommendations to relevant teams
• Build strong relationships with internal stakeholders to understand business challenges and opportunities
• Use automation to prepare clean, concise, easy to understand dashboards to reduce ad-hoc recurring data requests
• Monitor business critical metrics and escalate irregularities
• Maintain updated knowledge of collectibles industry trends, and market
• Act as a subject matter expert on data sources, tools, and best practices within the business intelligence field

Requirements

• Proven experience in a business intelligence or data analytics role
• Prior working experience in using SQL and BI visualisation tools (e.g. Tableau, Power BI, AWS Quicksight) is preferred
• Experience with data warehousing (e.g. AWS Redshift, Google BigQuery and Microsoft Azure SQL Data Warehouse) is a plus
• Ability to work closely with cross-functional teams and stakeholders to deliver tasks when required
• Data-driven, highly organised and detail-oriented
• Comfortable working independently to prioritise and execute tasks
• Strong problem-solving skills, with the ability to think outside the box
• Exposure to Agile: weekly sprint and release working models
• Excellent communication skills - very good at communicating across teams

To apply, please send an updated copy of your resume to [email protected]

While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.

Our client is from Medical industry. They are looking for a Sales Specialist to assist their team for the next phase of their business. They are located in Central - easily assessable.

Duties:

• Provide discreet support to the Sales Account Manager, promptly addressing customer and prospect inquiries.
• Identify opportunities to expand into new markets for both existing and upcoming products.
• Maintain meticulous and confidential records of contracts, customer agreements, quotations, proposals, opportunities, accounts, contacts, leads, and actions.
• Cultivate and nurture customer relationships to foster loyalty and allegiance while maintaining confidentiality.
• Oversee tendering websites for Singapore, including platforms like SESAMI, and hospital tendering websites, ensuring discretion.
• Keep confidential and current records of the company's profile, financial documents, and product documentation for the tendering process.
• Actively participate in training and development programs to support personal growth and continuous learning discreetly.
• Be prepared to cover vacant field territories at the manager's request while maintaining confidentiality.
• Conduct discreet follow-ups with customers regarding marketing promotions, campaigns, and open quotations, aiming to convert leads into sales.

Requirements:

• Min Diploma in Life Science, Biotechnology or any relevant field.
• Min 3 years of working experience in Medical industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Metaschool produces courses for devs to build, ship, and learn Web3.

We’re a decentralized, remote-first company with teammates based in Singapore, India and Pakistan. We are divided by borders, but our common mission to help developers build and flourish in the web3 ecosystem has brought us very close.

Our Core Values:

If you are passionate about delivering process innovation and continuous improvement, this may be the role for you!

The Lead-to-Cash Control specialist plays a pivotal role in overseeing end-to-end process of lead-to-cash processes within the company. The Lead-to-cash process encompasses all activities related to sales, order management, invoicing, and revenue recognition.

The primary responsibility of this role is to ensure the efficiency, accuracy and compliance of the above processes, leading to improved financial performance and customer satisfaction.

This position plays an important role within the Company in business process improvement projects and your main responsibilities are:

Job Responsibilities

• Oversee the entire lead-to-cash process, including lead generation, sales, contract management, order fulfillment, billing, and revenue recognition
• Implement and execute SOP for relevant business processes
• Identify bottlenecks, inefficiencies, and opportunities for process improvement and implement appropriate solutions
• Collaborate with cross-functional teams, such as Sales, Finance, Operations, and IT, to streamline workflows and enhance process integration
• Develop and enforce internal controls to ensure accuracy, completeness, and integrity of lead-to-cash transactions and data
• Conduct periodic audits and reviews to identify control weaknesses and implement corrective actions
• Oversee order processing and fulfillment to minimize errors and delays
• Actively support the delivery of the operational processes and flow in the sales, procurement, and logistics activities and assist to streamline the processes to support the strategic direction
• Facilitate process improvement initiatives and drive continuous improvement projects to achieve quality and operational effectiveness from Lead to Cash Control process
• Collate, analyze and map system to identify and provide advice on end-to-end process improvements
• Inculcate continuous improvement mindsets and customer experience through deploying Lean Six Sigma and Design Thinking practices throughout the BU(s) supported
• Analyze quantitative and qualitative data, preparing findings, and developing process improvement solutions and recommendations to determine quality and operational effectiveness
• Provide training to internal stakeholders relating to processes and workflows
• Support in project management, when necessary, e.g., ISO project

Job requirements

• Bachelor’s degree in Business, Maritime Studies, Business Process Management
• A minimum of 3-5 years’ experience in managing projects, business analysis
• Familiar with ISO9001
• Solid project management skills, managing key stakeholders
• Good communication and teamwork abilities
• PMP, CITMP, Six Sigma Green/Black Belt certified will be an added advantage

Job Responsibilities:

• Develop and maintain relationships with clients to meet any changes or updates to event orders.
• Identify critical requirements and expectations for each event with client.
• Develop a thorough understanding of clients’ needs and responsible to act on behalf of client to ensure smooth delivery of service.
• Work closely with respective operations and culinary team to ensure completeness of all related admin and documentations (Orders, PO/DO, SOP, etc)
• Have product knowledge and create a unique selling proposition.
• Lead generation, proactively following up with Marketing campaign.
• Secure yearly contracts for catering.
• Any other ad-hoc duties as assigned by the Company.

Job Requirements:

• At least 5 years of working experience in the related field is required for this position.
• Candidate must possess at least a Diploma or Bachelor's Degree in Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Institutional Catering or Business.
• Strong profile and accounts on F&B catering contacts and institutions catering are an added advantage.
• Good and reliable contacts for F&B catering.
• Excellent motivational and organization skills.
• Strong interpersonal, communications skills and attention to detail.
• Ability to plan, execute and manage outdoor catering events will be important criteria for this position.
• Proficient in Microsoft Office Suite.
• Bilingual as need to communicate/liaise with customers