This role offers the opportunity to work closely with trading desks, international and onshore clients, custodian banks, external brokers and exchanges. You will be responsible for managing pre-matching and settlement of client trading and driving efficiencies and process enhancements in day-to-day operations.

• Opportunity to work in a global financial services group operating in 34 markets
• Key role supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore
• Broad exposure to post trade operations for equities in a collaborative and fast paced environment

What you'll do:

As an Equities Operations Specialist, you will play a pivotal role within the team based in Singapore. Your primary responsibility will be supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore. You will collaborate closely with various stakeholders such as trading desks, international and onshore clients, custodian banks, external brokers and exchanges. Your expertise will be crucial in managing pre-matching and settlement of client trading. Furthermore, you will be instrumental in driving efficiencies and process enhancements in daily operations while also supporting change initiatives as a subject matter expert.

• Handling post-trade life cycle controls for equities trading in global markets
• Managing trade allocation, booking, settlement, funding, reconciliation and client management
• Working closely with the trading desks, international and onshore clients, custodian banks, external brokers and exchange
• Managing pre-matching and settlement of client trading
• Driving efficiencies and process enhancements in day-to-day operations
• Supporting change initiatives as a subject matter expert

What you bring:

The ideal candidate for the Equities Operations Specialist role brings a wealth of experience from the financial sector. With at least 5 years' experience handling post-trade equities operations ideally in a settlement's capacity, you have developed a strong understanding of control and risk frameworks within banking operations. Experience working with Asian markets, particularly China, Hong Kong and China Connect would be highly beneficial. Your ability to manage multiple tasks simultaneously while maintaining attention to detail will set you apart.

• Minimum of 5 years’ experience in handling post trade equities operations ideally in a settlement’s capacity
• Strong understanding of control and risk frameworks within banking operations
• Experience in Asian markets, especially China, Hong Kong and China Connect is advantageous

What sets this company apart:

Our client is renowned for bringing together diverse people and empowering them to shape all kinds of possibilities. They are committed to accelerating digitalisation, sustainability and social impact for the benefit of their people, customers, shareholders and communities.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

SUMMARY

Ultra Dynamics Tech Ltd delivers hands-on, immersive, and interdisciplinary applied, Project Based Learning (PBL) in cutting-edge technology, and artificial intelligence, as well as in entrepreneurship, sustainability, STEM, and other areas. We ignite the potential of learners through unique learning experiences and gradually foster engineering thinking, design thinking, and an entrepreneurial mindset. Our approach enables students to acquire robust, holistic competencies and skills to tackle global uncertainties.

We seek a highly motivated and results-driven sales executive to build sales and grow the company by promoting and selling our educational products and programs. The Sales Executive will be responsible for developing and executing sales strategies, building, and maintaining relationships with clients, and achieving sales targets.

KEY RESPONSIBILITIES

• Develop sales strategies to promote the centre's enrichment programs and services to increase revenue and customer base. This may involve collaborating with other team members to create marketing materials, attending trade shows or conferences, and conducting outreach efforts to potential clients.
• Build and maintain relationships with clients, ensuring that they are satisfied with the centre's services and addressing any concerns or issues that may arise.
• Set, analyse and achieve sales targets to guide sales performance in the organisation, evaluate and monitor productivity against business objectives, as well as identify factors that affect sales operations in stores. Develop recommendations for improvement.
• Regularly report on sales performance, providing analysis and recommendations for improvement. This may involve tracking sales data, maintaining the sales pipeline, analyzing market trends, and monitoring competitor activity.
• Collaborate with other departments to ensure the smooth functioning of the centre.

SKILLS & QUALIFICATIONS

• Diploma and above in business administration, Marketing, or a related field.
• Proven work experience as a sales executive or in a similar role.
• Strong communication, negotiation, and interpersonal skills.
• Strong organizational and time management skills.
• Knowledge of the education industry, particularly coding and STEM education is a plus.
• Willingness to work flexible hours, including evenings and weekends.
• If you are a passionate and driven sales professional with a desire to succeed, we encourage you to apply for this exciting opportunity.
• Being bilingual in both English and Mandarin to liaise with Mandarin-speaking stakeholders will be an advantage.

About this role:

Wells Fargo is seeking a Senior Financial Crimes Risk Management (FCRM) Specialist to join the Financial Crimes team. This role will report to the Singapore Branch Money Laundering Reporting Officer (MLRO) and, as appropriate, supports the regional FCRM team in ensuring compliance with jurisdictional Anti-Money Laundering (AML)/Counter Financing of Terrorism (CFT) requirements and Wells Fargo’s corporate policies and directives. Learn more about the career areas and lines of business at wellsfargojob.com.

In this role, you will:

• Support the independent oversight of the AML/CFT program in Singapore and across the APAC Region.
• Assist the Singapore MLRO with the execution of the Singapore AML/CFT program, including by filing Suspicious Transaction Reports and serving as back-up primary point of contact for financial crimes related matters.
• Act as a regional point of contact for financial crimes escalations, including to review, comment, and disposition or further escalate issues, as appropriate.
• Provide review and analysis of customer relationships for financial crimes risks and assess effectiveness of mitigating controls.
• Conduct research and collating feedback for regulatory questions and enquiries.
• Monitor regulatory change, ensuring active identification, response and/or escalation of money laundering, terrorist financing and other applicable financial crimes-related topics, as appropriate.
• Produce financial crimes-related metrics and risk reporting.
• Assist in the review and credible challenge or financial crimes processes and controls across the APAC region.
• Identify, analyze, and appropriately escalate financial crimes risk-related issues.
• Lead or participate in moderately complex initiatives and deliverables within functional area and contribute to large-scale planning related to functional area deliverables.
• Provide support on financial crimes-related internal audit and compliance testing matters.
• Maintain an awareness of emerging financial crimes trends/risk across the enterprise and develop strategies to apply lessons learned that proactively address these risks.
• Deliver AML/CFT training.
• Establish and maintain strong working relationships with the Front Line, Compliance partners, legal, audit, and other FCRM managers for effective risk management.

Required Qualifications:

• 4+ years of Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Knowledge and strong understanding of Singapore AML/CFT regime and international/industry practices, to include BSA, USA PATRIOT Act, OFAC, and global sanctions.
• Experience in managing the preparation of policy and procedure documents, investigative reports, and Suspicious Transaction Reports.
• Excellent verbal, written, and interpersonal communication skills for effective communication with stakeholders verbally or via written form.
• Good understanding of KYC & AML requirements for various client types, lines of business, and products.
• Excellent analytical skills, lateral thinking, and problem-solving ability with high attention to detail.
• Ability to develop and manage business relationships with various stakeholders, including front line businesses and audit.
• Ability to independently prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.

Desired Qualifications:

• 6+ years of AML/CFT related experience in a financial institution or combined with experience in a related government/regulatory body.
• BS/BA degree or higher.
• Certified Anti-Money Laundering Specialist (CAMS) and/or Certified Fraud Examiner (CFE) or other similar designation considered a plus.
• Understanding of Process, Risk and Control and experience with RCSA (Risk Control Self Assessments) considered a plus.

Job Expectations:

• While role has regional coverage, it does not involve routine travel.

Job Responsibilities:

• Create and manage Google and Meta Ads campaigns to generate leads and achieve our digital communication objectives.
• Optimize paid advertising campaigns, including Meta Ads, Google Ads, and various social media Ads.
• Conduct thorough market research and analyze data to identify trends and enrollment opportunities.
• Collaborate closely with cross-functional teams to develop visually appealing and on-brand creative content for various digital marketing channels.
• Utilize design tools and software to craft/edit attention-grabbing banners, graphics, videos to produce compelling video content for digital campaigns.
• Stay updated on industry trends and best practices in creative development to ensure our campaigns are visually impactful and resonate with our target audience.
• Implement A/B testing and conversion rate optimization (CRO) strategies to enhance campaign effectiveness.
• Track, measure, and report campaign performance using Google Analytics and other relevant tools.

Qualifications:

• Bachelor's degree in Business, Marketing, IT, or a related discipline.
• Candidates should have a minimum of 2 years of experience in digital paid advertising, preferably from a digital marketing agency
• In-depth knowledge of digital marketing channels, including social media, search, and display advertising.
• Candidates with more experience may be considered for an Assistant Manager position.
• Proficiency with paid advertising platforms, including Google Ads and Meta Ads.
• Strong analytical and data-driven mindset, with some experience using analytics tools to track KPIs and ROI.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• A self-motivated individual with a genuine passion for digital marketing and a willingness to learn and adapt to new technologies and platforms.
• A results-oriented approach with a proven track record of delivering digital lead generation.

Working Days: Monday - Friday

Working Hours: 8.30am – 6.00pm

Location: Clarke Quay

Contract Period: 8 months

• Facilitate survey administration and conduct data validation on completed surveys

• Make calls out to respondents to verify and clarify data

• Conduct and verify data on completed survey cases to ensure data is accurate and reliable

• Support the team and contact service centre in terms of administrative and coordination

• Data entry for completed surveys, and to update status and report to supervisor

• Ensure highest level of customer experience service is rendered

• Respond to queries from respondents in a professional manner

Requirements:

Singaporean

At least GCE A Levels or Diploma

Proficienct in Excel

Proficiency in Python, PowerBI is advantageous

JOB DESCRIPTION

An MNC in Oil & Gas industry is currently looking for a Trading Support Analyst to join their expanding team.

The Trading Support Analyst will be responsible in supporting Traders in their trading activities by doing analysis, market research, monitoring and managing reports, performing due diligence/KYC, and onboarding clients.

While supporting, the Trading Support Analyst will need to understand the trading market, trading strategies, and learn trading skills.

Successful candidates can expect to work in an established organization with a cohesive team.

REQUIREMENTS:

• Minimum bachelor's degree
• Minimum 1 year of experience in Oil & Gas industry, internship experience considered
• Knowledge in international business, maritime law, or oil trading will be an added advantage

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

SuperSteam is a market leader and the top choice for cleaning professionals. We are honoured to receive the prestigious Enterprise 50 award in 2016, which recognises the fifty most enterprising privately-owned local companies in Singapore.

As a fast growing company, we require a Customer Admin Support Executive to champion administrative and operational support to field and indoor technicians.

This position requires you to be precise, meticulous, responsive and sensitive to our customers.

Job responsibilities:

· Assist with customer’s request through phone-in and emails.

· Arrange technicians daily servicing schedules.

· Track and provide direct support to assigned technicians

· Process paperwork and invoices in SAP system

· Monitoring & updating service tickets in field management system

· Follow-up with customers on outstanding open service tickets

What we need:

· Minimum 2 years of experience in a similar field / industry.

· Training will be provided.

· Comfortable with processing paperwork and preparing job schedules.

· Co-ordination works between suppliers, clients and internal teams

· Good team player with positive work attitude

Job Description

• Provides day-to-day application support for reported production issues and resolve within the
• stipulated Service Level Agreement (SLA) as per classified severity; not limiting to the following:

- Knowing and understanding the issue,

- Investigate and perform analysis to determine root cause(s),

- Provide corrective a nd preventive solution,

- If required, escalate case to L3 or technical support for further investigations,

- Ensure successful and timely completion of application batch jobs,

- Propose improvements to address recurring issues and

- Close monitoring gaps.

• Support implementation of changes in accordance with the standard operation procedures to ensure smooth rollouts / deployments,
• Identify opportunities for automation to minimize manual task and
• Provides after office hours standby duty support where allowances, off-in-lieu or equivalent will be given as per required:

- One week of standby duty for every one to two months,

- Ad-hoc activation to be onsite for urgent production issues and

- There may also be occasions whereby support duties are required outside of working hours /

public holidays for a short-term basis upon clients’ requests.

Requirements

• Minimum Diploma in IT related discipline
• 1 year or more working experience in IT industry
• Strong problem investigation and solving skills,
• Has an analytical mindset and able to understand business and functional concepts,
• Proactive and self-driven and able to work under pressure with a high sense of urgency,
• Basic knowledge of Java programming and has some hands-on coding experience,
• Possess SQL knowledge and able to construct basic SQL queries,
• Able to understand and grasp concepts of users’ interfaces, client-server environment, web technology, operating systems (Unix & Windows), database and middleware,
• Ability to work effectively both independently & within a team,
• Good communication skills for interaction with both internal and external stakeholders of all levels (Internal teams, clients, external / other 3rd party vendors and management),
• Experience with writing scripts for automation will be an advantage and
• Experience working with IT ticketing systems will be an advantage

Munich Re is the world’s largest reinsurer and a leading provider of reinsurance solutions in Asia. The Regional Centre in Singapore has grown and expanded substantially over the past years with more than 400 employees now. Southeast Asia is one of the most exciting regions in the world and offers great opportunities for Munich Re.

We are looking for a detail-oriented and organised HR Specialist with a key focus on payroll to manage the full cycle of payroll activities. Reporting to the Head of HR and managing payroll for Singapore, Thailand and Indonesia, the ideal candidate is someone with a strong attention to detail and the ability to work with other independently.

Your Job

• Independently manage the employee life cycle activities related to payroll and tax, which include both onboarding and offboarding events, using in-house payroll system for Singapore, and managing 3rd party vendor for Thailand and Indonesia Rep offices.
• Work with Global Mobility team and Global Tax Consultant for mobility administration, including complex tax matters.
• Ensure payroll processes comply with all applicable laws and internal policies, and administer government related claims accordingly.
• Administer employee benefits related to payroll (e.g., leave administration, health insurance, retirement plans), ensuring proper deductions and updates.
• Respond to employee inquiries regarding payroll, benefits, tax withholdings, and other payroll-related matters.
• Be the local HR Representative in internal and external audits to ensure accuracy and compliance of payroll systems and HR policies, and support compliance and risk management topics like HR data retention.
• Collaborate closely with Regional HR Service Hub on operational topics and participate in regional HR projects.
• Work with other departments like finance and global reporting team for several relevant reporting, intercompany cost charging and cost allocation topics.
• Other HR operational responsibilities when required

Your Profile

• Qualified tertiary education in HR, accounting, finance, or related field.
• At least 3 years of end to end payroll processing experience, with experience handling employee mobility cases and complex tax returns in a global environment
• Proactive, detail-oriented and independent
• Strong analytical skills, proficiency in Excel and a data-driven mindset
• Ability to maintain confidentiality and handle sensitive information
• Excellent written and oral communication skills
• Strong organisational and multi-tasking skill

Our Benefits:

• Flexible and hybrid working arrangements
• Generous annual leave allowance
• Comprehensive dental, life and health insurance coverage

At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experience, perspectives and thought. This interaction is the foundation of our open culture, spirit of partnership, of how our teams are built and cultivated, and of how we are supported and developed. And at the centre of this interaction is each of us.

Job Responsibles:

1. Responsible for advertising placements for the company's financial APP

2. Manage advertising on leading platforms such as Baidu and UC, analyze target audiences, and develop corresponding ad strategies;

3. Create creative images, videos, and copy tailored to users, and regularly evaluate the effectiveness of ad materials;

4. Monitor and analyze account data, continuously optimize costs, and take responsibility for ROI;

5. Analyze competitors' market advertising strategies, stay informed about industry trends and traffic patterns.

Job Requirements:

1. At least Diploma in Marketing or higher education

2. 2-3 years of working experience in placing advertisements on Google, Facebook, YouTube, or TikTok;

3. Fast learner with a proactive work attitude and a high sense of responsibility;

4. Strong skills in data monitoring and analysis;

5. Proficient in English, Chinese/Mandarin to liaise with internal or external stakeholders

about the company

My client is a leading provider of data center solutions, seeking a highly experienced Client/Customer Success Manager to manage their portfolio of client accounts based in Singapore. This role is pivotal in maintaining strong relationships with key clients, ensuring service level agreements (SLAs) are met, and providing high-quality customer experiences across all touchpoints.

about the job

• Serve as the main point of contact for data center clients in Singapore, ensuring seamless communication and effective resolution of any client concerns.
• Oversee client contracts, ensuring adherence to SLAs, timely delivery of services, and ensuring full client satisfaction.
• Collaborate with internal teams to ensure the smooth execution of data center operations, maintenance, and any related services as per the client’s needs.
• Proactively monitor client accounts, ensuring timely payment collection, managing invoicing, and addressing any billing-related inquiries.
• Conduct regular client reviews and meetings to assess service performance and address any potential areas for improvement.
• Identify opportunities to enhance client satisfaction and retention, including up-selling and cross-selling additional services and solutions.
• Provide feedback to internal teams and participate in continuous improvement initiatives to ensure the highest standards of service delivery.
• Support the Regional Head in driving business strategy and goals for the Singapore market.

skills and experience required

• 6 to 8 years onwards of experience in a client success, customer relationship, or account management role, ideally within the data center, IT infrastructure, or technology solutions industry.
• Strong understanding of data center solutions, with the ability to communicate technical concepts effectively to both technical and non-technical stakeholders.
• Proven ability to manage multiple clients and projects simultaneously, with excellent organizational and prioritization skills.
• Experience in managing service contracts, SLAs, and payment processes.
• Outstanding interpersonal skills, with a client-focused mindset and strong problem-solving abilities.
• Proficiency in using CRM and other customer management tools.
• Ability to thrive in a fast-paced, dynamic environment and manage stakeholder expectations effectively.

We are seeking enthusiastic and customer-focused Sales Associates to join our retail team. In this role, you will be assisting customers, driving sales, and ensuring a seamless shopping experience. If you have a passion for retail, excellent communication skills, and enjoy engaging with people, we want to hear from you!

Key Responsibilities

1. Customer Service Excellence

• Greet and assist customers, ensuring a welcoming and positive shopping experience.
• Provide personalized product recommendations and answer customer queries.
• Handle customer complaints or concerns professionally and escalate as necessary.

2. Sales and Product Promotion

• Meet or exceed daily, weekly, and monthly sales targets.
• Actively promote ongoing sales, promotions, and loyalty programs to customers.
• Stay informed about product details, new arrivals, and trends to enhance sales efforts.

3. Store Operations

• Maintain a clean, organized, and visually appealing store environment.
• Assist with restocking shelves, arranging displays, and ensuring proper product placement.
• Process sales transactions accurately using the POS system and manage cash handling.

4. Inventory Management

• Monitor stock levels and report low inventory to the store manager.
• Participate in regular inventory counts and audits.
• Ensure proper handling and care of merchandise.

5. Team Collaboration

• Work closely with team members to achieve store goals and maintain a positive work environment.
• Support new team members by sharing knowledge and best practices.
• Communicate customer feedback and suggestions to management.

Requirements

• Minimum 3 years of retail or customer service experience in a retail or FMCG industry
• Excellent communication and interpersonal skills.
• A friendly, approachable, and energetic personality.
• Strong problem-solving skills and a customer-first mindset.
• Ability to work on rotating shifts and commit to 5-day work-week including weekends and holidays.
• Knowledge of POS systems and handling cash transactions.

About Us:

Mister Marketeer Pte. Ltd. is a leading marketing agency in Singapore, offering innovative advertising solutions to a diverse clientele, including SMEs, MNCs, and Series A+ companies worldwide. We operate on a "People, Process, Progress" DNA, fostering accountability and reliability through our expertise. Our custom SOPs are tailored to each client’s business stage and industry, ensuring optimal results for every growth phase.

What You Will Be Managing:

Client Relationship Management

• Develop and nurture long-term relationships with existing and potential clients.
• Understand client needs and objectives, ensuring their expectations are met or exceeded.
• Provide regular updates and feedback to clients regarding campaign progress and results.

Campaign Management

• Collaborate with internal teams to develop and implement effective advertising campaigns.
• Set up campaigns and ensure timely execution of campaigns, maintaining the highest level of quality and accuracy.
• Generate weekly/bi-weekly reports with data-driven recommendations
• Monitor campaign performance, analyse results, and provide actionable insights for improvement.

Internal Collaboration

• Work closely with cross-functional teams to ensure alignment in meeting client objectives.
• Communicates the client's goals/objectives and represents the client's interests to internal teams.

Business Development

• Identify opportunities for upselling or cross-selling services to existing clients.

What We Are Looking For:

Education

• Minimally a Diploma in Marketing or related field

Competencies

• We seek individuals who can convey complex ideas through the written word or vocal expression, ensuring seamless understanding across teams.
• Able to display the ability to connect, engage, and build lasting relationships. We champion those who can foster unity and camaraderie.
• Knowledge of Google Ads, Facebook Ads Manager, LinkedIn Campaign Manager, and other relevant paid advertising platforms is advantageous. At least two years of advertising experience in a reputed agency is beneficial.
• Proficiency in tools such as Google Analytics or Google Tag Manager to track campaign performance and generate insights.

Certification(s)

• Google Tag Manager Fundamentals and Google Ads Certifications are advantageous.

Attitudes We Value:

• Accountability: Own your work and its outcomes.
• Trustworthiness: Integrity is vital for building trust within our teams and clients.
• Adaptability: Navigate diverse client stages and industries with customised solutions.
• Collaboration: Work as a team to achieve collective success through positive communication.
• Results-driven: Deliver measurable outcomes aligned with client needs and growth stages.

Job description

1) Drive company IT matters and propose solutions to meet business objectives.

2) Maintenance of IT infrastructure, kiosk and provide server administration and support (AD, ESXI and Hyper-V)

3) Provide technical support to users on hardware and various applications

4) Communicate effectively with users to identify and resolve issues timely

5) Provide technical support, monitor system, security and EDR updates

6) Conduct periodic system preventive maintenance checks, patches updates and review log report

7) Perform server and network management

8) Maintain proper IT documentation, contracts, SOPs

9) Provide regular progress and status update, and follow through on IT projects

10) Adhoc duties assigned by Manager

Job requirements

• Minimum Diploma in Information Technology or equivalent.

• CCNA, Microsoft Windows Certified, Cyber Security and etc.

• Preferably with a minimum 2-3 years' experience in Deployment/Maintenance Server & Network

• Knowledge of cyber security is an added advantage.

• Strong in problem solving multi-tasking, systematic and organised

• Must be a team player, self-motivated and able to work independently.

We are a management consultancy focused on contracting and payroll services, seeking IT Application Support professionals (both Junior and Senior levels) to provide expert support for client applications and systems. This role is crucial for monitoring system performance, supporting deployments, managing vendors, and ensuring compliance with regulatory standards. A key aspect of this role includes working in a 24/7 rotational shift to guarantee continuous, high-quality support.

Key Responsibilities:

1. System Health and Performance Monitoring: Regularly monitor and optimize application and system performance, proactively identifying and addressing issues.
2. Support for Applications and Systems Deployment: Assist with application and system deployments, ensuring seamless integration and compliance with client requirements.
3. Testing Facilitation: Facilitate user acceptance testing (UAT) and performance testing, collaborating with teams to meet functional and performance standards.
4. System Enhancements and Vendor Management: Handle system enhancement requests and manage vendor relationships, ensuring quality and timely support.
5. Incident Troubleshooting: Provide responsive support during incidents, diagnosing and resolving application issues effectively.
6. Regulatory Compliance and Process Adherence: Ensure that all systems and processes meet applicable regulatory requirements and internal standards.

Additional Information:

• This role includes a 24/7 rotational shift to maintain consistent support. Details of the shift schedule will be discussed during the initial call.

About the department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

What you'll do

Do you like solving complex problems? Are you great at helping a team grow to surpass their potential together? Do you enjoy interacting with people at all levels and roles?

As a Technical Support Manager at Cloudflare you will:

Provide World-Class Support to our Millions of Customers - You will help the team triage and answer high priority tickets from both top partners and free customers, understand our customers needs and problems, in depth, in order to provide insights on them to the company and solve them, and are confident in addressing customer escalations with team members.

Manage Technical Support Engineers - You will coach the team to excel at their jobs, manage individual and team projects to on-time completion, have regular one-on-ones with everyone on your technical support engineering team, encourage professional development, help with training and QA, manage the support hiring process, and keep team morale high.

Help Manage and Improve Tools and Processes - You will manage and continuously improve our processes for helping customers, managing the team, and working with the rest of the company. They will also help to manage all of our support tools and software.

Work Cross-Functionally With Other Teams - You will work with other teams to guide projects that help the support team, customers and the company. You will act as the Voice of the Customer to communicate clearly the requests and problems our customers are reporting to the rest of the company through to resolution.

Examples of desirable skills, knowledge and experience

• Minimum of 3 years of team lead or management experience, with teams of 4 or more people
• Experience managing Support Engineers' performance and development
• Strong experience at hiring, coaching, and training Support Engineers
• Experience managing a team to meet and exceed their individual, team, and company goals
• Minimum of 5 years technical support experience for SaaS/PaaS enterprise solutions
• Fundamental understanding how the Internet works (OSI Model)
• Knowledge of DNS, SSL/TLS, HTTP, and network related concepts
• Familiarity with command line and command line tools including curl, dig, traceroute
• Experience providing global support that follows the sun 24x7x365
• You have strong communication skills, both verbal and written
• Past experience or interest in working at a fast-paced and high-growth company
• Ability and willingness to work occasional weekends, holidays, and after hours

Responsibilities:

- Provide IT technical support and manage office network/system

- Monitor and manage system security

- Oversee tech refresh of office IT systems

- Responsible for patches and update of IT framework

- Monitor and manage IT hardware and software licenses

- Anaylze, monitor and provide reports on IT infrastructure

- Participate and support IT upgrading projects

- Participate and support Head of IT on AI initiatives

- Participate and support Head of IT on IT related projects

Requirements:

- Preferably 1-2 years of relevant experience

- Degree in Information Technology or related qualification

- Familiar with different operating systems including Windows and Mac

- Self-motivated and able to work independantly

- Strong communication (written and verbal) and interpersonal skills

About Us:

BGC Group

Headquartered in London and New York, BGC Group (NASDAQ: BGC) is a leading global brokerage firm providing integrated voice and electronic services to wholesale market participates. We offer a full range of brokerage services across fixed income, rates, foreign exchange, equity derivatives, credit derivatives, futures and structured product markets.

Job Responsibilities:

· Cross-asset & rates sales responsible for providing timely and accurate sales services to our clients

· Marketing and business development into prospective clients for the designated markets

· Sales and client relationship management with aim to increase profitability of existing and prospective clients

· Manage and execute client order properly through system in accordance with Company policies

· Calculate dealing prices, compile, organize and maintain records of business transaction

· Work closely with front office and back-office staff to resolve client queries

Job Requirements:

· Fluent communication in English is required

· Minimum of 10+ years of sales trading experience within the rates market

· Excellent client relationship and client management experience with strong track record of client facing roles

· Good team player and able to work independently

· Able to prioritize and multi-task in a fast-paced environment

· Able to work well under pressure

BGC and our affiliates are a fair employer and have adopted the Tripartite Standard on Recruitment Practices (RP). Please also note that all data collected will be treated strictly confidential and used for recruitment purpose only. We regret that only shortlisted candidates will be contacted.

Responsibilities:

1. Develop and maintain client relationships, understand client needs, and provide personalized financial planning and solutions.
2. Analyze market dynamics, recommend suitable financial products and services to clients, and achieve sales targets.
3. Assist clients in understanding the characteristics of financial products and investment risks, and provide professional investment advice.
4. Establish and maintain good client relationships to improve client satisfaction and loyalty.

Requirements:

1. Bachelor's degree or above in finance, economics, management, or related fields preferred.
2. Experience in state-owned enterprises is preferred, with familiarity with state-owned enterprise culture and business processes.
3. Strong communication skills, sales techniques, and service awareness to provide clients with professional advice and solutions.
4. Strong learning ability and adaptability to quickly understand financial product knowledge and market dynamics.
5. Team spirit and a positive work attitude, able to withstand a certain level of work pressure.

Benefits:

1. The company provides a comprehensive training system and promotion mechanism, offering employees excellent career development opportunities.
2. Competitive compensation and benefits, including base salary, commission, and bonuses.
3. Rich employee benefits and team activities to create a harmonious and warm working atmosphere.
4. Passionate and experienced sales professionals are welcomed to join us in shaping a brighter future together! Interested candidates, please contact us via WhatsApp at 82628788. We will promptly get in touch with you to arrange an interview.

• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

Experiential Marketing Specialist – APAC (Contract)

Location: Singapore

Contract Duration: 12 Months

We are looking for an experienced and passionate Experiential Marketer to lead event marketing initiatives across the APAC region. This dynamic role includes managing in-person, hybrid, and virtual events, fostering cross-functional collaboration, and showcasing innovative solutions in event execution. The position requires up to 50% travel.

Responsibilities:

• Execute virtual, hybrid, and in-person events with internal and external stakeholders.

• Maintain relationships with regional stakeholders to align with global event strategies.

• Innovate and enhance event experiences with cutting-edge technologies.

• Ensure compliance by managing suppliers, legal documents, and procurement.

• Conduct site inspections and attend events across the region.

Requirements:

• ~10 years in event management with a strong understanding of APAC regional specifics.

• Expertise in event and CRM platforms such as SplashThat, Salesforce, and Zoom.

• Exceptional communication, project management, and stakeholder engagement skills.

We regret to inform that only shortlisted candidates will be notified/contacted.

EA Reg No: R22109791, Timothy Teo

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

• Working location : Boon Lay ( office)
• Working days : 5 days
• Working hours : 8am - 5pm
• Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

The Business Incident Response (BIR) team is a specialized group that provides rapid and holistic resolution of critical escalations that threaten businesses' and partners' brands, relationships, and revenue streams. The team offers dedicated support to advertisers who experience friction on our platforms.

By leveraging cross-functional partnerships, the BIR team delivers an immediate and personalized experience for constituents and stakeholders during times of crisis. The team operates off-process and overrides barriers to ensure swift issue resolution, prioritizing resources dynamically to assume ownership over mission-critical incidents.

The escalations handled by the BIR team are complex and require expertise in areas such as operations, policy, process, and project management. The team comprises best-in-class specialists who leverage their skills to deliver outsized impact.

To succeed on the BIR team, you must be passionate about social media, real-time crisis management, and working collaboratively in a fast-paced environment. You should have a strong interest in customer support and working cross-functionally with multiple domains, including policy and process. You must be comfortable with ambiguity and able to make quality decisions while remaining open-minded and flexible to feedback. You should be at ease in communicating relevant content and context to inform and enable internal and external partners, including executive level communication.
Successful candidates for this team are curious, resourceful, adaptable, influential, have a bias toward action, are comfortable with taking intelligent risks, and able to establish a collaborative network with partners across multiple domains. They have a proven track record of adjusting to dynamic environments while handling multiple workstreams and maintaining effective communication with all stakeholders, both internal and external.

Responsibilities

• Review, investigate, and coordinate end-to-end resolution of high risk escalations, adhering to process and policy frameworks.
• Communicate effectively with stakeholders, including external clients, internal partners, and leadership, serving as primary communication channel on critical escalations.
• Cooperate with cross-functional partners across the business to coordinate work, develop relationships, and execute assigned tasks within scope and timelines.
• Perform root-cause analysis, draft post-mortem reports, and drive innovation by proposing improvements to existing processes.
• Adopt best practices, provide team 'oncall' coverage (including weekend/holiday) on a rotational basis, and stay up-to-date with mandatory training and knowledge in areas of interest to the business.

Minimum Qualifications

• Demonstrated understanding of how the broader social media landscape operates in the industry.
• 5+ years of experience working in customer support, including domains such as online operations, escalations, information systems, compliance, risk management, policy, legal operations or management consulting.
• Demonstrated experience thinking strategically about complex issues leading to thoughtful recommendations, and making quality decisions when dealing with ambiguous situations.
• Demonstrated experience in identifying trends and partnering with cross functional teams to improve customer outcomes.

Preferred Qualifications

• Experience with analytical tools (i.e. Excel, SQL, Tableau).
• Understanding of the power of social media for businesses and the issues that are inherent to it.
• Experience influencing others leveraging data, analysis and vision.
• Experience working directly with global, cross-functional teams to solve issues and develop solutions.
• Familiarity with Meta's suite of products.
• B.A. or B.S. degree in a related discipline such as Business, Legal, Public Policy, International Relations, or Computer Science.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

We are looking for a highly motivated individual with software development experience, to join a software company as Lead Application Support Engineer.

• Lead a team of engineers supporting world class custom software applications.
• Salary package up to $5,800 + AWS + VB (~2 months bonus).
• Dynamic working environment.

Responsibilities:

• Lead and run the 24/7 application support team for applications and systems.
• Ensures team members are providing necessary help to the end-users. Train the team members on the application logic/usage, interfaces and features.
• Solve critical issues of the application and system, guide and mentor team members.
• Ownership of all issues that are raised, through to closure within defined SLA.
• Build and maintain good rapport between stakeholders. Handle escalations and manage client expectations on an ongoing basis.

Requirements:

• Diploma/ Bachelor’s Degree in Computer Science or related.
• Minimum 3 years relevant working experience as a Software Developer/ Senior Application Support Engineer/ Team Lead.
• Strong analysis, research, investigation and evaluation skills, with a structured approach to problem solving
• Understanding of IT industry working practices / methodologies. ITIL certification is highly advantageous.

Interested candidates may click on apply or apply via email to [email protected] (indicating Job ID J50778 for faster processing).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

You will be joining a world-renowned luxury brand committed to excellence, quality, and exceptional client experience. As our client continue to expand and innovate, they are seeking a dynamic Compensation and Benefits Specialist to contribute to the HR team. This role is ideal for someone with a strong understanding of HR practices, who thrives in a fast-paced, high-end environment, and is ready to enhance our compensation and benefits functions.

Role Summary:

The Compensation and Benefits Specialist will play a key role in supporting our HR function by managing and optimizing compensation structures, benefits programs, and other reward strategies. This role requires a blend of analytical and strategic thinking to ensure our offerings remain competitive and attract top talent.

Key Responsibilities:

Compensation Management:

• Assist in developing and maintaining compensation structures, job grading, and salary bands to align with industry standards.
• Conduct regular market benchmarking and salary reviews to ensure competitive positioning within the luxury sector.
• Prepare compensation data and analyses to support HR planning and budget forecasting.

Benefits Administration:

• Oversee and administer employee benefits programs (healthcare, retirement plans, leave policies, etc.), ensuring compliance with local regulations and company policies.
• Coordinate with external vendors and stakeholders to optimize benefit offerings and ensure smooth service delivery.
• Communicate benefits changes and updates effectively to employees.

Policy Development & Compliance:

• Support the development and implementation of HR policies related to compensation, benefits, and rewards.
• Ensure all compensation and benefits programs comply with relevant labor laws and regulatory standards in Singapore.

Employee Engagement & Support:

• Act as a point of contact for employees on compensation and benefits-related queries, providing timely and accurate information.
• Collaborate with HR and other departments to support employee engagement initiatives and improve the overall employee experience.

Reporting & Data Analysis:

• Generate regular reports and analyses on compensation, benefits utilization, and overall HR expenses.
• Provide insights and recommendations based on data analysis to support business objectives.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• At least 3-5 years of experience in compensation and benefits, preferably within the luxury, retail, or hospitality sectors.
• Strong analytical skills with the ability to interpret and present data accurately.
• Knowledge of Singapore employment laws, labor regulations, and compliance requirements.
• Excellent communication skills, both written and verbal, with a service-oriented mindset.
• High proficiency in Microsoft Excel and familiarity with HRIS systems

Personal Attributes:

• Detail-oriented and highly organized, with a commitment to accuracy.
• Able to handle sensitive information with confidentiality and discretion.
• Strong interpersonal skills and the ability to work collaboratively across teams.

Base salary ranges up to $6,500 / month, depending on experiences.

If you are keen to know more, please click on the Apply button or reach out to me at [email protected].