We are looking for an App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 2 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L2 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.
• Work is arranged in a 12-hour shift following a rotating 3-2-2-3 schedule.

Job Requirements:

• Singaporean only.
• Willing to work on rotating shifts including weekends and public holidays.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Prior experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience in supporting fintech related software applications will be an added advantage.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• Preferably 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office

Job order: 705862

Responsibilities:

• Provide administrative and operational Sales orders and invoices.
• Input orders to system and ensure all orders are processed according to requirements.
• Assist to handle documentations and processing of LCs
• Coordinate with internal department to ensure the timely delivery of products and services.
• Respond to customer inquiries, orders and provide accurate information
• Build and maintain strong relationships with customers
• Handle customer complaints and issues
• Any other ad-hoc duties as assigned.

Requirements:

• Min diploma holder
• Possess 2-3 years of relevant experience in order processing and shipping documentation.
• Proficiency in any system for order processing eg ERP / SAP preferred

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel name: Chong Gui Feng

EA Personnel Registration Number: R1768033

EA License no.: 07C5771

Your new company
Our client, a company with a global presence, is looking for an Accountant to join their Singapore office due to expansion plans.

Your new role
You will be looking into the group consolidation work for the group, including statutory and tax compliance.

As a Group Accountant, you will play a pivotal role in managing group consolidation and statutory reporting. This includes:

• Reviewing accounts of regional and local entities
• Consolidation, closing & reporting
• Other accounting and Taxation matters

What you'll need to succeed
This role is open to candidates with minimum 3-5 years in accounting & finance related roles. Independent, mature and with good communication skills.
It would be advantages if you have audit experience in one of the Big 4 audit firms - those with no commercial experience are welcome to apply.

What you'll get in return
If you are looking for a stable company, or the opportunity to learn a wide function and industry exposure, this opportunity would excite you.

What you need to do now

If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924 | Company Registration number: 200609504D

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Primary Responsibilities:

Service Delivery Leadership:

• Oversee the end-to-end delivery of digital services, ensuring projects are completed on time, within scope, and on budget.
• Manage delivery teams, ensuring alignment with customer expectations and business objectives.
• Drive continuous process improvement and ensure high standards of service quality and efficiency.
• Coordinate with cross-functional teams, including operations, technical teams, and product development, to deliver integrated solutions.
• Pre-Sales Support:
• Collaborate with sales teams to provide technical expertise and solution design during the pre-sales phase.
• Engage with prospective clients to understand their business needs and align them with appropriate digital solutions.
• Prepare and present technical proposals, solution architecture, and delivery plans to customers.
• Assist in the development of RFPs/RFIs and contribute to pricing strategies by offering insights on delivery costs and timelines.
• Stakeholder Management:
• Maintain strong relationships with key stakeholders, including clients, partners, and internal teams.
• Act as a key point of contact for clients during both the delivery and pre-sales phases to ensure expectations are met.
• Risk & Resource Management:
• Identify potential risks and implement mitigation strategies to ensure smooth service delivery.
• Oversee resource allocation, ensuring that project teams are staffed appropriately and efficiently.

Requirements:

1. Educational Background:
   • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
   • Relevant certifications (e.g., PMP, ITIL, or Agile) are a plus.
2. Experience:
   • Minimum of 8 years of experience in digital service delivery, project management, or a related role.
   • Proven experience in pre-sales support, including solution design and technical proposal development.
   • Experience leading cross-functional teams and managing client relationships.
3. Technical Skills:
   • Strong understanding of digital services and technologies (e.g., cloud computing, software development, data analytics).
   • Familiarity with project management tools and methodologies (e.g., Agile, Scrum, Waterfall).
4. Soft Skills:
   • Excellent communication and interpersonal skills to effectively engage with clients and stakeholders.
   • Strong analytical and problem-solving abilities to address challenges and identify opportunities.
   • Leadership qualities to inspire and motivate delivery teams.
5. Risk & Resource Management:
   • Experience in identifying project risks and developing mitigation strategies.
   • Ability to manage resource allocation effectively and efficiently.
6. Customer-Centric Mindset:
   • A track record of aligning services with customer needs and expectations.
   • Ability to build and maintain strong relationships with clients and partners.
7. Strategic Thinking:
   • Strong business acumen to understand client objectives and align digital solutions accordingly.
   • Ability to contribute insights to pricing strategies and delivery cost estimation.

• Work locationL Raffles Place
• Working hours: Mon - Fri, 9am to 6pm
• Salary Range: $2800 - $3200 (Depending on experience)
• Completion Bonus: 0.5 month

Job Purpose

You will be involved in the areas of Sales & Marketing in Group Insurance business, and be involved in the operational process of servicing intermediaries on existing renewal business/new business acquisition to achieve high renewal retention and business development.

The Job

• Understanding of work functions of internal and external customers
• Provide administrative end-to-end support on quotations/renewal invitations;
• Analysis of benefits, claims data and information
• Working on presentation decks to internal and external customers
• Other ad-hoc duties

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

We are seeking anSoftware Support Engineer to join our dynamic team. In this role, you will be responsible for providing technical support for our applications, troubleshooting issues, and ensuring optimal performance.

• Working Hours: 12 hours (Rotating shift)
• Working Location: Central
• You are required to work on 12 hours shift basis (8am-8pm / 8pm-8am)
• Salary up to $4000 (basic) + AWS + VB (average 2-3 months)

Key Responsibilities:

• Monitor and support application performance and availability.
• Troubleshoot and resolve application issues promptly.
• Collaborate with development teams to identify and implement enhancements.
• Create and maintain documentation related to application support processes.
• Provide training and support to end-users as needed.

Qualifications:

• Diploma in Computer Science, Information Technology, or a related field.
• Proven experience in application support or technical support roles.
• Familiarity with application monitoring tools and ticketing systems.
• Excellent communication skills and ability to work collaboratively.
• Experienced in basic Java and SQL.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health benefits.
• Opportunities for professional development and training.
• Supportive work environment.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’sPrivacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

We are looking to welcome a Customer Service Specialist (Japanese speaking) to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 27th Oct 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in-person through to resolution in line with policies/procedures, KPI, and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact. 
• Respond to customer queries via the daily retention queue in a timely and professional manner, providing price quotes, lapsed lists, and denial data to prevent lost revenue.
• Provide support with the monitoring of retention campaign performance and perform data cleansing after each campaign, reporting regularly and identifying opportunities to improve campaigns.
• Using SAP/Salesforce to manage and take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolve product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Create and update Standard Operating Procedures (SOP) or suggest amendments to relevant teams.
• Play an active role in the achievement of department goals by assisting with all types of work across the department as needed. Work effectively with the team to achieve individual, team, and departmental objectives, sharing knowledge and skills as appropriate.
• Provide support to team members, assisting with training if appropriate.
• Achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role will be expected to help with projects and workload as determined by business needs and the Manager.

Must Have Skills

1. Expert-level knowledge of Tibco product suite, including BusinessWorks, EMS, and BusinessEvents

2. Strong understanding of enterprise application integration (EAI) concepts and SOA principles

3. Proficiency in Tibco development tools like Designer, Administrator, and Hawk

4. Advanced experience with web services, REST APIs, and SOAP

5. Expertise in Tibco's Business Process Management (BPM) tools

6. Solid understanding of messaging systems and protocols (JMS, MQTT)

7. Proficiency in scripting languages (e.g., Java, Python) for custom development

8. Experience with CI/CD pipelines for Tibco deployments

9. Strong knowledge of Tibco performance tuning and optimization techniques

10. Familiarity with cloud platforms, preferably AWS or Azure

Good to Have Skills

1. Experience with other integration platforms (e.g., MuleSoft, IBM Integration Bus)

2. Knowledge of containerization and orchestration tools (Docker, Kubernetes)

3. Understanding of API management concepts

Key Responsibilities

1. Lead the design, implementation, and management of integration solutions using Tibco products

2. Oversee the development and maintenance of Tibco-based applications and services

3. Collaborate with business stakeholders to understand integration requirements and translate them into technical solutions

4. Manage and prioritize integration-related backlog items, coordinating with both onsite and offshore team members

5. Conduct and lead technical discussions focusing on integration architecture, design, and development strategies

6. Mentor and lead a team of Tibco developers, fostering their growth and ensuring high-quality deliverables

7. Implement and maintain best practices for Tibco development and deployment

8. Oversee performance monitoring, optimization, and troubleshooting of Tibco applications

9. Ensure security and compliance with industry standards and regulations in Tibco implementations

10. Stay updated with the latest trends in Tibco products and integration technologies

11. Provide technical guidance and support for Tibco-related production issues, including 24/7 support when required

Must Have Skills

1. Expert-level knowledge of Tibco product suite, including BusinessWorks, EMS, and BusinessEvents

2. Strong understanding of enterprise application integration (EAI) concepts and SOA principles

3. Proficiency in Tibco development tools like Designer, Administrator, and Hawk

4. Advanced experience with web services, REST APIs, and SOAP

5. Expertise in Tibco's Business Process Management (BPM) tools

6. Solid understanding of messaging systems and protocols (JMS, MQTT)

7. Proficiency in scripting languages (e.g., Java, Python) for custom development

8. Experience with CI/CD pipelines for Tibco deployments

9. Strong knowledge of Tibco performance tuning and optimization techniques

10. Familiarity with cloud platforms, preferably AWS or Azure

Good to Have Skills

1. Experience with other integration platforms (e.g., MuleSoft, IBM Integration Bus)

2. Knowledge of containerization and orchestration tools (Docker, Kubernetes)

3. Understanding of API management concepts

Key Responsibilities

1. Lead the design, implementation, and management of integration solutions using Tibco products

2. Oversee the development and maintenance of Tibco-based applications and services

3. Collaborate with business stakeholders to understand integration requirements and translate them into technical solutions

4. Manage and prioritize integration-related backlog items, coordinating with both onsite and offshore team members

5. Conduct and lead technical discussions focusing on integration architecture, design, and development strategies

6. Mentor and lead a team of Tibco developers, fostering their growth and ensuring high-quality deliverables

7. Implement and maintain best practices for Tibco development and deployment

8. Oversee performance monitoring, optimization, and troubleshooting of Tibco applications

9. Ensure security and compliance with industry standards and regulations in Tibco implementations

10. Stay updated with the latest trends in Tibco products and integration technologies

11. Provide technical guidance and support for Tibco-related production issues, including 24/7 support when required

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

• Working Day: Monday – Friday (830am – 5pm)
• Working Location: Fishery Port Rd
• Salary: $2,500 - $3,000 + AWS + Bonus

Roles & Responsibilities

• Perform a range of administrative support tasks such as process Purchase order confirmation, approve the purchase orders, process invoices, negotiate with vendors, coordinate deliveries of supplies.
• Tracking the Sales orders, co ordinating quotes with sales team, providing customer service, and managing customer accounts.
• Perform data entry duties in regard to metrics and other key data.
• Expediting requests rush orders and altering sales orders and shipping information as required.
• Timely efficient tracking of air shipments and reporting for any delay’s schedules for the
• Sales team/customers to address Customer issue promptly.
• Maintaining an accessible and organized filling system for Sales and Operations team.
• Provide assistance to the team members and executives as when needed.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

JOB PURPOSE:

The Asset will report to the Senior Product Marketing Manager – Asset and is responsible to ensure the optimum management of regional inventory levels for a given product portfolio in order to meet the requirements of sales for a given business unit, while managing business risk and reducing any excess/bad inventory. The role interfaces extensively with suppliers in order to validate lead times and /or specific stock. Building and maintaining supplier relationships will also be an integral part of this role.

PRINCIPAL ACCOUNTABILITIES:

Maintain / increase good inventory turns and reduce XB inventory. Prompt buy placement and consistence PBO review.

JOB CONTENT:

• Daily purchases through IMS- Inventory Management System, either local suppliers purchases or global transfers from Memphis or UK
• Purchase backorder review – to monitor the inflow of product PBO in order to maximize assets via Inventory Management System.
• Coordinate stocking packages with Product Marketing.
• Profile inventory (common bond, customer specific, NCNR)
• Coordinate programs to decrease bad and excess inventory
• 6. Resolve pricing discrepancies with marketing / suppliers.
• Resolve receiving discrepancies with APDC / marketing.
• Resolve rejected transfers with Corporate or UK.
• Ensure proper management of RTV quality issues with suppliers
• Coordinate with Marketer and Senior Product Manager- Asset on stock rotation quantity and amount and arrange returns with APDC and RMA department.
• Ensure prompt release of purchase order to supplier.
• Ensure relevant documents are in place prior to buy related to CUSPEC / NCNR parts.
• Ensure all requirements are meet / fulfilled according to Asset Buy Process SOP
• Ensure PBO fulfillment is meet – e.g. POP budget
• Meet management set quarterly inventory / PBO target.
• Provide guidance to MSR- Marketing Support Representative.
• Weekly review with Senior Product Manager- Asset on Inventory / PBO and all Asset related issue.

RECOMMENDED CREDENTIALS:

QUALIFICATIONS

• A minimum of a GCE ‘O’ Level or equivalent

EXPERIENCE

• A minimum of 1 year of experience in purchasing or similar capacity is preferred.
• Candidate with no experience are welcome to apply.

Job Descriptions

• Support Singapore sales team and distributors in ASEAN & South Asia region for all HPLC related sales and product lines.
• Conduct regular sales training and educate sales staff so that they are knowledgeable about products, markets and applications.
• Expand HPLC sales in ASEAN & South Asia market by studying the market potential and scope of expansion in each region.
• Strategize and plan promotional activities with the sales team.
• Participate in various technological seminars, conferences and present Shimadzu HPLC solutions and advanced applications.

Educational Qualifications

• Master or Bachelor's degree in Chemistry, Analytical Chemistry, Biological Science or related equivalent qualifications.
• Proficiency in Excel for reporting would be an advantage.

Other Requirements

• At least 3-5 years of working experience and practical hands-on laboratory experience on HPLC in any field is essential.
• Have a comprehensive understanding of the HPLC technologies and applications, a good understanding of the HPLC business and how to strengthen Shimadzu's position in the market.
• Good understanding of HPLC workflows, customer needs and challenges in the target and emerging markets
• Fluent in English and excellent communication skills are required to communicate with customers, partners and internal team members.
• Strong customer-oriented and sales-oriented attitude is essential.
• Must be willing to travel extensively in ASEAN & South Asia, including India.

Your Career

Working together with a Systems Engineer, you will be responsible for delivering SD-WAN sales in the region You are the primary point-of-contact for SD-WAN business in the region and are accountable for delivering at above quota sales performance in your region. You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by Palo Alto Networks solutions. 

You will be tasked with bringing the benefits of SD-WAN/SASE solutions to customers. As a key member of the SD-WAN Sales team, you will collaborate closely with cross-functional teams within the region. You will partner closely with Pre-sales Engineers to drive growth for our SD-WAN solution. You will take ownership of growing the SD-WAN business within your respective market by staying at the forefront of industry trends and customer needs.

Your Impact

• Develop and drive the SD-WAN business across the region by building external customer relationships as well as partnering with the core sales team and mapping customer strategies and engagement to drive SD-WAN business
• Facilitate communication on strategic and tactical issues facing our clients and partners
• Maintain continuity and up-to-date knowledge of industry trends, technical developments, and governmental regulations that effect target markets
• Develop market strategies and goals for customers across the SD-WAN portfolio - understand the strategies, goals, and objectives of accounts
• Take full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process
• Domestic travel and possible international travel as necessary

Learning & Behavioural Support Officer

Spectra Secondary School is a Specialised School for students mainly from G1.

Responsibilities

Your main responsibility is to ensure that students with special educational needs (SEN) or learning difficulties receive appropriate, timely and effective learning, behavioural and emotional support. Duties will include, but are not limited to, the following:

• Identify students with various SEN (including autism spectrum disorder, dyslexia and attention deficit/ hyperactivity disorder) and match them to appropriate interventions
• Plan, conduct and monitor effectiveness of individualised and/or small-group intervention programmes for students with SEN
• Work with teachers to design, curate and manage teaching and learning resources for students with SEN or learning difficulties
• Provide case consultation and termly progress updates on students to teachers and school management
• Upkeep documentation on records, access arrangements and case management of students with SEN
• Contribute to school activities and staff training, especially in areas of educational development of students with SEN
• Provide support to families of students with special needs and conduct home visits where necessary
• Establish network with professional social service agencies for referral and access to community resources for specialised assistance/consultations

Requirements

• Preferably with 3 years of relevant working experience in school or social service setting, working with children and/or youth
• Resourceful and resilient, with good analytical and problem-solving skills and the ability to multi-task effectively within tight deadlines
• Self-driven and service-oriented, with strong communication skills, interpersonal skills and the ability to build good working relationships with multiple stakeholders
• University degree or Local polytechnic diploma in the any discipline, with qualification in special needs education, psychology or counselling preferred

A career at Spectra requires a deep passion to serve others coupled with professional pride and competence. Only shortlisted candidates will be notified.

We are looking for an Application Support Engineer to join a Software Solutioning Company delivering FinTech Applications.

• Gain exposure to the latest Web3.0 technologies
• Salary package up to $4,000 + AWS + VB (~2 months bonus)
• Central work location - Hybrid working arrangement

Responsibilities:

• Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
• Maintain detailed records of daily interactions with users, reported issues, and completed solutions.
• Collaborate with Level 2/3 technical staff and project managers to establish goals and objectives for system improvements and upgrades.
• Develop training manuals and troubleshooting procedures to help both support personnel and users interact properly with the system.
• Create and implement new processes to improve efficiency and customer satisfaction.

Requirements:

• Qualification in Computer Science or equivalent.
• Experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• 12-hour shift arrangements are in 3-2-2-3 (Work - Rest - Work - Rest days) rotating manner.

Interested candidates may click on apply or apply via email to [email protected] (indicating Job ID J48724 for faster processing).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781