Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Responsibilities:

• Enter document data and review customer orders.
• Collaborate to monitor and ensure order accuracy and on-time delivery.
• Proofread paperwork and maintain records.
• Operate office equipment and handle calls professionally.

Basic Qualifications:

• Fluent in English, with clerical and computer skills.
• Customer service experience and proficiency in Microsoft Office.
• Ability to handle high order volume in a fast-paced environment.
• Experience with International Trade team preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Job Summary:

We are seeking a CyberArk Support Specialist to join our team. This role focuses on supporting essential credential management for Part B of our CyberArk system and assisting users with various tasks. The ideal candidate will have hands-on experience with CyberArk, a solid understanding of change management processes, and the ability to work efficiently in a shift-based environment.

Key Responsibilities:

• User Query Management: Handle and resolve user queries related to CyberArk, providing timely and accurate support.
• Credential Assistance: Assist users in obtaining credentials for access to various systems and applications as per Part B requirements.
• Verification: Thoroughly verify the details of proposed changes before implementation to ensure accuracy and compliance.
• Shift Operations: Work in a shift-based environment, including graveyard shifts, to provide 24/7 support. Perform shift handovers and ensure continuity of operations.
• Report Generation: Generate and maintain various reports related to CyberArk activities and incidents.
• Shift Work Log: Prepare and update shift work logs, documenting key activities, issues, and resolutions.
• Mandane Tasks: Assist with routine and administrative tasks as needed to support overall operations.
• Security Policies: Adhere to and enforce security policies and procedures as governed by the organization.
• Learning and Development: Continuously update knowledge of CyberArk and related technologies. Willingness to learn new skills and adapt to evolving requirements.

Qualifications:

Experience:

• Minimum of 1-2 years of experience with CyberArk, including handling user queries and managing credentials.
• Proven experience in managing change management processes and verifying change details.

Technical Skills:

• Familiarity with CyberArk PAM (Privileged Access Management) solutions.

Soft Skills:

• Strong problem-solving abilities and attention to detail.
• Excellent communication skills and the ability to work effectively in a team.
• Ability to work under pressure and handle multiple tasks simultaneously.

Shift Flexibility: Must be available to work in shifts, including graveyard shifts, and provide 24/7 support as required.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Responsibilities:

• Setup PCs and laptops for users
• Perform user PC software installation and assist users to setup their mobile devices for Outlook email and Microsoft Teams meeting
• Attend to end users' requests and resolve their PC/laptop hardware and software issues either onsite or remotely
• Perform Preventive Maintenance including all office PCs /shop floor and CMM PCs
• Perform Ivanti Patching and Windows updates for all PCs and Laptops
• Work with vendors to resolve IT hardware failures and proprietary software issues
• Prepare documentation for IT software installation, troubleshooting steps, server rack and network diagram
• Maintain and update IT inventory list and IT spare parts management.
• Work together with Local and HQ IT Team members for IT Project implementation
• Work together with global infrastructure Team members for ring central maintenance.
• Active Directory User and computer account management
• Other Ad Hoc and urgent tasks such as investigate computer virus outbreak, recovering users' data from crashed PC, providing support and properly shutdown the servers and network devices during plant power shutdown etc

Qualifications:

• Experience in Office 365 & MFA application and operation. (Multi-factor authentication (MFA)
• Ability to communicate ideas in both technical and user-friendly language.
• Self-motivated and directed, keen attention to detail and customer service orientation.
• Excellent project management and research skills, as well as analytical and creative problem-solving abilities.
• Effective written, oral and interpersonal communication skills are critical.
• Strong Team Player and ability to work in a fast–paced deadline-driven environment.
• Previous responsibility for providing customer support.
• Ability to meet deadlines.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume

EA License: 13C6305

Reg. No.: R24122460

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

• Position : Administrative Executive (Sales Support) - Up to $3,000 - Seletar
• Location : Seletar
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 6.00PM
• Salary (commensurate with experience): Up to $3,000 + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Aerospace

Responsibilities:

• Generate accurate and timely sales quotation for the sales team
• Prepare and processing of purchase orders
• Promptly response to all incoming enquiries by emails or phone calls
• Assist in resolving customers’ issues relating to order
• Input and maintain information necessary for report generating
• Any other ad-hoc duties required

Requirements:

• Minimum 3 years of sales support experience
• Proficient in Microsoft Office
• Bilingual in English & Mandarin to liaise with Chinese associates who can only speak mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Location: Singapore (Relocation Assistance Provided)

*About Us:*

Arkhilite is a leading interior design firm specializing in creating serene, slow-living spaces that blend functionality with aesthetic excellence. With a reputation for high-profile projects and a commitment to innovative design, we’re expanding our dynamic team in Singapore and are looking for passionate, ambitious Sales Interior Designers to join us.

Why Join Us?

- *Relocation Package:* We offer comprehensive relocation advice and recommendations to ensure a smooth transition to Singapore.

- *Competitive Commission Structure:* Attractive Commission Structure: Enjoy a competitive commission-based role that rewards your efforts. As you grow with us, your earning potential increases, with additional incentives for top performers.

- *Career Growth:* Benefit from structured mentorship programs, ongoing training, and clear career advancement opportunities that allow you to grow your skills and move into leadership roles.

- Work-Life Balance: We believe in a healthy balance between work and live. Our company is committed to fostering an environment where you can thrive both professionally and personally. We share best practices to help you integrate your work and life positively.

- Advanced Tools & Systems: Work with our proprietary design handbooks and custom systems specifically developed to enhance closing rates, improve efficiency, and streamline workflow. These resources are designed to support your success and help you deliver outstanding results to your clients.

- Exclusive Project Exposure: For designers who excel, there’s the opportunity to work on high-end, luxury projects or those with a strong architectural focus. These prestigious projects will not only enhance your portfolio but also provide valuable experience in crafting sophisticated, design-forward spaces.

What You’ll Do:

- Drive the full sales process from initial client consultation to project delivery, ensuring a seamless client experience.

- Collaborate closely with our design team and builders to craft bespoke, detail-focused interior solutions that meet and surpass industry standards

- Build and maintain strong relationships with clients, ensuring their satisfaction and securing repeat business.

- Stay up-to-date with the latest design trends and market developments to keep our offerings competitive and innovative.

Who You Are:

- A university graduate with a degree in Interior Design, Architecture, or a related field.

- Highly motivated with a passion for design, calm spaces and a strong interest in working in the Singapore market.

- Excellent communication and interpersonal skills, with the ability to present design concepts compellingly.

- Results-driven and eager to grow your income significantly. While you thrive in a commission-based environment, we also provide a fundamental salary.

- Adaptable and ready to embrace the challenge of relocating to a new country and working in an exciting dynamic environment.

*Note:* This role is based in Singapore, and successful candidates must be willing to relocate.

Job Description:

• Optimise procurement and vendor management activities to support sourcing efforts.

• Collaborate with stakeholders to develop IT sourcing strategies that maximise value for the organisation.

• Manage supplier relationships and negotiate critical/high value contracts, evaluating supply alternatives, developing negotiation strategies, and conducting key supplier business reviews.

• Execute sourcing action plans and assist in optimising sourcing procedures to attain maximum efficiency and optimal outcomes.

• Maintain business relationships with suppliers while continually scouting for new suppliers.

• In addition to strategic sourcing, you will also support vendor management activities by implementing new vendor onboarding, renewal, and offboarding processes, ensuring compliance activities are performed, and conducting regular risk reviews on all vendors to ensure the suitability of ongoing business engagements.

• Work collaboratively with a cross-functional team to provide solutions.

Requirement:

• Bachelor or Diploma in Business Administration or Supply Chain Management or equivalent from a recognized tertiary institution.

• Demonstrated ability to negotiate and influence internal and external stakeholders to deliver results.

• Solid analytical skills demonstrated in performing bid analysis, cost analysis, fair-value analysis, and scenario modelling.

• Excellent understanding of 3rd party risk management and corporate compliance.

• Effective written and verbal communication skills.

• Able to interface with multiple levels of management.

• High level of integrity and dependability with a strong sense of urgency.

• Minimum 5 year and above relevant experience in the IT industry is an added advantage.

• Responsible for driving the implementation of HR systems.
• Manage the HR system solutions through collaboration with HR cross functional teams, IT and system support vendor.

Requirements:

• Degree in Human Resource Management or equivalent
• At least 2 years’ experience in HRIS, familiar with HR processes and functions.
• Experience supporting HR related software applications such as SAP SuccessFactors.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Position : Sales Coordinator (Sales Support- Quotation/Invoice-Audio Visual)
• Location : Near Paya Lebar MRT
• Working hours : 5 days work week, Monday - Friday : 9am to 6pm
• Salary (commensurate with experience) : Up to $3700 + Variable Bonus + Medical benefits + 14 days annual leave
  Duration : Permanent
• Industry : AV products

Main Responsibilities:

• Supporting Sales Team with Documentation & Requirements pertaining to Sales Submission
• Liaise with suppliers and/or vendors to obtain pricing and lead time information
• Follow up with Clients on quotes Sent
• Generate Weekly and Monthly report of pipeline and orders to RO
• Tracking of status of enquiries and monitoring progress
• Other general administrative support for Sales team

Requirements:

• Proficient in English
• Proficient in Microsoft Office
• Diploma in a related discipline
• Relevant Audio Visual Knowledge would be an advantage
• Bilingual in English and Mandarin to liaise with Chinese speaking clients who converse in Mandarin only

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

1. Provide onsite support, Computer troubleshooting/ maintenance on Computer

2. Assist in other I.T. related projects when needed

• Take complete ownership of all the reported issues.
• Provide weekly report to supervisor / manager.
• Must be a team player.

Office Location: 81 Ubi Avenue 4 UB One Singapore 408830

Requirements:

1. Knowledge on LAN/WAN internet and network infrastructure

2. Good Knowledge on Window 8, Window 10 and above, Microsoft Server

3. Experienced in hardware installation, setup, configuration, data migration, upgrading and maintenance of PC and windows software.

4. Able to provide on-site and support on phone, email and on-site

5. Able to troubleshoot and resolve all IT related problems without supervision.

6. Any IT Related Cert/ITE/Diploma are welcome to apply

7. Positive working attitude, self-motivated, independent and pro-active. Take complete ownership of all the tasks assigned.

8. Good communication skill and must be a team player.

9. Salary ranges from $3000 - $3200 depending on experience.

10. Require Class 3 Driving License

Operations Support (Investment Products)

• Contract until 31 Jul 2025
• Work location: East

The Client

• MNC Bank

The Opportunity

• Support Mutual Funds / Bonds / Structured Notes / Equities related processing for SG and HK Investment Operations
• Ensuring quality processing and adherence to Policies and Controls
• Liaison with other processing teams in RIO, Product team and country operations teams located in countries supported by the department.
• Ensure that the day-to-day processing of orders is completed smoothly adhering to the cut off times.
• Meet the Business expectation on operational matters and facilitate a high degree of customer satisfaction.
• Timely handling of transactions and exceeding the Service expectation with internal clients.
• Must be detailed oriented to handle the large volume of daily transactions.
• Supports new product setup, static data maintenance and pricing functions for Consumer bank businesses (SG & HK) in Asia Pacific countries.
• Manage day to day maintenance requirement from different country product teams.
• Generating variance and stale price report and perform EOD reporting to country product teams.
• Supports ad hoc maintenance by performing Bulk upload function in the investment system.
• Handle business queries and perform investigation on any production discrepancy.
• Liaises with Bloomberg and AA stock on any pricing issues.
• Manage day to day operations of maintaining the structure product warehouse by understanding the term sheet, maintaining the notes, subscription and redemption update, underlying update on valuation and levels to track performance of the Note, capturing maturity, callback proceeds.
• Generating dashboard reports from the data warehouse on periodic basis or ad hoc basis as per country and regional investment product team requirements.
• Generating Performance metrics for Structured products by analyzing the data from the data warehouse

Your Background

• Degree in Banking or Finance or equivalent.
• Minimum 1 to 2 year's work experience preferably in Operations
• Knowledge of investment products especially around Equities, Mutual Funds and Fixed Income Securities
• Responsible, organized and ability to work under pressure and multi-task with tight deadlines
• Provide high quality service to internal customers.
• Articulate with strong communications skills both written and spoken.

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Responsibilities

· Provide technical support and troubleshooting for end users on Microsoft 365 applications and services.

· Perform user account management and prepare laptop or desktop for new staffs.

· Manage and maintain end user computing devices, including desktops, laptops, and mobile devices.

· Adhere to Cyber Security Compliance

· manage and maintain and reporting for software/hardware purchases, licenses, IT inventory, service contracts, installation, and maintenance

· Liaise with vendors for purchasing of IT equipment and software licenses.

· Monitor and maintain the network infrastructure to ensure optimal performance and security including Voice Over IP (VoIP), Network Firewall, Network Switches and etc.

· Explore on new technology and solution which include system, network, security, voice, backup, disaster recovery and etc to improve solution design and delivery

· Collaborate with internal and external stakeholder implement IT projects and initiatives.

· Document IT processes, procedures, and configurations.

· Stay up-to-date with the latest technologies and best practices in IT support.

· Performs any other assigned duties as required by the organization, including within the IT department and broader company.

Requirements

· Degree/Diploma in Computer Science/Information Technology or equivalent

· Minimum 2 years of experience in the related field

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance

· Experience with IT asset management and onboarding processes

· Good knowledge of Microsoft 365 cloud technology (SharePoint, One Drive, Azure AD) and Server, Network & IP Telephony technologies (TCP/IP, SIP, WIFI, LAN, WAN, DHCP, DNS)

· Basic understanding of cyber-security

· Good communication skills, teamwork ability, risk identification, problem solving, customer service orientation and a commitment to quality

JOB DESCRIPTION

Location: Onsite in Singapore with some flexibility

Reporting Line:

Direct Line Manager: Marketing Director South Asia, Textile Effects

Direct Reports: Nil, single contributor

Responsibilities:

The role plays a critical part in supporting are as follows:

• Data collection and Analysis: Gather and analyse data from various sources like sales report, cost and pricing data. Use analytical techniques to interpret data and identify trends
• Cost Analysis: Compare cost of products from various source and analyse the reason of higher cost and make followup with various stakeholders to make corrections
• Reporting and Presentations: Prepare details reports and presentations. Create dashboard from the complex data for easier understanding.
• Strategy development and implementations:Collaborate with marketing and technical team to develop strategies and implement in the market. Followup for product development, pricing implementation and promotional campaigns.
• Project follow up and Performance Analysis: Collaborate with teams to run various market and new launch projects. Support the team to achieve the goals and analyse the performance.
• Supporting marketing Director: To assists the marketing Director with day-to-day requirements enables efficient operations within the marketing team. This support ensures that the team's efforts are optimized and frees up the Sales Director's time to focus on strategic initiatives.
• Promotion and Marketing Support: This role supports to arrange brochures, samples, and promotional tools based on team requests facilitates effective marketing and sales efforts - creating a consistent and compelling brand trust and image.
• Collaboration: work closely with business development, sales, innovation team to achieve yearly AOP and to support for key market decision making.

Key KPIs:

• AOP achievement for the region
• Price implementation and margin improvement analysis
• Launch of New Products in region and analysis of sales growth
• Developing quality of Competition Database
• Status of Weekly, Monthly sales progress and follow up.
• Analysis on Sales, Volume and Profitability on Strategic Customers.
• Arrange Brochures, Samples and Other promotion tools based on the request from team.

QUALIFICATION AND COMPETENCIES

• Education: Bachelor’s degree in either Economics, Administration, Chemistry, Chemical Engineering, Business or similar qualifications
• Experience: 4+ years experiences in data analysis for Sales / Marketing Support, Customer Service, Supply Chain, analysis .
• Analytical Skills: Strong analytical and critical thinking skills to interpret complex data and make data-driven decisions. Highly advance knowledge in Excel data analysis will be required. Experience in working with SAP will be a distinct advantage.
• Communication skills: Excellent verbal and written communication skills to present finding clearly and effectively.
• Project Management: A keen eye for detail to ensure accuracy in data analysis and reporting. Highly independent and able to handle amibuity.
• Problem solving skills: Ability to approach challenges creatively and develop effective solution.

Job Description & Requirements

Overview:

We are seeking an experienced IT Support Manager to join our Desktop Support team. This role is crucial in ensuring the smooth operation of our IT infrastructure and desktop technologies. The IT Support Manager will work closely with IT design teams, Service Desk teams, and other departments to manage core infrastructure, support desktop environments, and oversee hardware asset management. The role also involves managing the IT stockroom inventory to maintain adequate stock for base operations.

Responsibilities:

• Desktop Support: Provide primary support for Windows Operating System, Mobile Device Management, infrastructure, video conferencing systems, and Microsoft Teams.
• On-Call Support: Serve as the point of contact for all site-based IT requirements on a 24x7 basis, including handling off-hours emergency issues as required.
• Technical Troubleshooting: Perform technical troubleshooting, data gathering, and GAP analysis for issues impacting end users locally.
• Process Consistency: Ensure that consistent processes, procedures, and technologies are utilized across the enterprise environment.
• Collaboration: Work closely with Application and System Services team leads and managers to follow and execute directives.
• Knowledge Management: Document recurring issues in the Knowledge Base and maintain detailed records of case status, tasks, and work completed in the ITSM system.
• Incident Management: Follow the company’s critical incident process to manage and resolve issues efficiently.
• Staging Tasks: Perform basic staging tasks such as assembling computer components, imaging/copying hard drives, asset tagging, and repackaging equipment.
• Inventory Management: Work with Field Service/Project teams to ensure proper equipment allocation for work orders and maintain inventory controls over tools.
• Reporting: Provide reports supporting asset inventory using Excel and other tables as needed. Gather data and analyze activities that impact the value, cost, and risk of asset life cycles.
• Application Support: Provide support for business applications and ensure a smooth user experience.

Required Qualifications:

• Education: Bachelor’s degree in IT or Computer Science is preferred.

Preferred Qualifications:

• Certifications: Support certifications such as Microsoft Certified Professional or Microsoft Certified Technology Specialist are highly desired.

Technical Expertise:

• Operating Systems: Minimum of 5 years of experience in advanced troubleshooting of Windows 10 Operating System, including proficiency in using the Windows registry.
• Software Support: Advanced troubleshooting skills for Microsoft Office Suite (2010/2016).
• Hardware Troubleshooting: Ability to distinguish and troubleshoot hardware vs. software issues.
• Mac Support: General knowledge and troubleshooting experience with Mac systems.
• Networking: General knowledge and troubleshooting skills in networking.
• Mobile Management: Experience with Microsoft Intune, Mobile Device Management, and Mobile Web Apps (iOS, etc.).
• Active Directory: Experience with Active Directory Administration and Infrastructure Design.
• Cloud Services: Knowledge of Office 365, Microsoft Teams, and Azure Multi-Factor Authentication (MFA) troubleshooting.
• Desktop Imaging: Proficient in desktop imaging processes.
• Customer Service: Strong customer service skills with a focus on delivering exceptional support.

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

Responsibilities

• Assist RMs on account opening for new customers.
• Follow-up on required information/documentation relating to account onboarding.
• Ensure provided information and documentation are in accordance with the bank’s KYC (know-your-customer), AML (anti-money laundering) and CDD (customer due-diligence) requirements for initial boarding and on an ongoing basis.
• Provide post-onboarding support relating to account service requests for existing customers.

Requirements

• At least 3 years related experience in account opening and customer servicing for corporates/SMEs in Banks.
• Strong documentation skills, familiar with KYC, AML, and CDD procedures and related documentation for new and existing customers.
• Energetic, customer service oriented.
• Excellent interpersonal and communication skills.
• Strong team player.

Job Description & Requirements

• Responsible for understanding customer requirements, designing and implementing automation solutions, and providing technical support.
• Providing ongoing technical support to customers, troubleshooting issues, and addressing inquiries
• Developing training materials and providing training to customers on the use of automation systems.
• Diagnosing and resolving technical issues related to automation systems, including hardware, software, and network problems.
• Assisting customers with the installation, configuration, and commissioning of automation equipment.

Requirements:

• Min Nitec / Diploma in Engineering, preferably Automation Company
• At least 2 year(s) of working experience in the related field.
• Self Confidence, strong analytical mind, able to communicate with various professionals and different site personnels.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No.: 13C6305

Registration No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided

Job Description & Requirements

Overview:

We are seeking an experienced IT Support Manager to join our Desktop Support team. This role is crucial in ensuring the smooth operation of our IT infrastructure and desktop technologies. The IT Support Manager will work closely with IT design teams, Service Desk teams, and other departments to manage core infrastructure, support desktop environments, and oversee hardware asset management. The role also involves managing the IT stockroom inventory to maintain adequate stock for base operations.

Responsibilities:

• Desktop Support: Provide primary support for Windows Operating System, Mobile Device Management, infrastructure, video conferencing systems, and Microsoft Teams.
• On-Call Support: Serve as the point of contact for all site-based IT requirements on a 24x7 basis, including handling off-hours emergency issues as required.
• Technical Troubleshooting: Perform technical troubleshooting, data gathering, and GAP analysis for issues impacting end users locally.
• Process Consistency: Ensure that consistent processes, procedures, and technologies are utilized across the enterprise environment.
• Collaboration: Work closely with Application and System Services team leads and managers to follow and execute directives.
• Knowledge Management: Document recurring issues in the Knowledge Base and maintain detailed records of case status, tasks, and work completed in the ITSM system.
• Incident Management: Follow the company’s critical incident process to manage and resolve issues efficiently.
• Staging Tasks: Perform basic staging tasks such as assembling computer components, imaging/copying hard drives, asset tagging, and repackaging equipment.
• Inventory Management: Work with Field Service/Project teams to ensure proper equipment allocation for work orders and maintain inventory controls over tools.
• Reporting: Provide reports supporting asset inventory using Excel and other tables as needed. Gather data and analyze activities that impact the value, cost, and risk of asset life cycles.
• Application Support: Provide support for business applications and ensure a smooth user experience.

Required Qualifications:

• Education: Bachelor’s degree in IT or Computer Science is preferred.

Preferred Qualifications:

• Certifications: Support certifications such as Microsoft Certified Professional or Microsoft Certified Technology Specialist are highly desired.

Technical Expertise:

• Operating Systems: Minimum of 5 years of experience in advanced troubleshooting of Windows 10 Operating System, including proficiency in using the Windows registry.
• Software Support: Advanced troubleshooting skills for Microsoft Office Suite (2010/2016).
• Hardware Troubleshooting: Ability to distinguish and troubleshoot hardware vs. software issues.
• Mac Support: General knowledge and troubleshooting experience with Mac systems.
• Networking: General knowledge and troubleshooting skills in networking.
• Mobile Management: Experience with Microsoft Intune, Mobile Device Management, and Mobile Web Apps (iOS, etc.).
• Active Directory: Experience with Active Directory Administration and Infrastructure Design.
• Cloud Services: Knowledge of Office 365, Microsoft Teams, and Azure Multi-Factor Authentication (MFA) troubleshooting.
• Desktop Imaging: Proficient in desktop imaging processes.
• Customer Service: Strong customer service skills with a focus on delivering exceptional support.

Job Info:

• Salary: Basic up to $2500 + OR + Standby Allowance + VB
• Working Hours: Monday – Friday (8.30am – 5.30pm)
• Location: Ang Mo Kio

Job Scope:

• Perform preventive and corrective maintenance nurse call system following Standard Operating Procedures and Work Instructions
• Coordinate site activities with subcontractors and customers
• Provide on-site support for system testing, commissioning, and client training, both locally and overseas
• Respond to emergency service calls during and after office hours, including public holidays, as part of a rotating weekly standby duty

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are seeking a Senior Specialist, Network to join our team and play a pivotal role in ensuring the reliability and security of our IT network infrastructure. Reporting to the Director of Infrastructure Core Services, you will be instrumental in administering our enterprise network, enhancing our security platform, and supporting a variety of IT projects.

What you will do

• Deploy and operate IT network infrastructure (WAN, LAN, Wi-Fi, VPN), ensuring system availability and reliability.
• Address Service Desk tickets related to incidents and requests.
• Provide 2nd and 3rd level support for complex incidents and problems.
• Maintain and improve the existing networking architecture and increase awareness of new technologies that might enhance device operations, capacity, and performance.
• Plan and execute changes according to agreed change processes.
• Maintaining routine maintenance tasks on all network operational components, infrastructure equipment and operational documentation, processes and knowledge documentation.
• Collaborate with business and other IT teams to meet network requirements for various projects.

What you bring

Experience

• College education or Diploma in Information Technology with a minimum of 5 years managing complex enterprise networks.
• Advanced knowledge of switching, routing, and firewalling in an enterprise environment with experience in Cisco Meraki and Juniper Wi-Fi, as well as Cisco and Juniper office and datacenter network appliances.
• Familiarity with transparent and non-transparent proxy solutions with preferred knowledge in configuring and troubleshooting Azure virtual WAN, networks, and firewalls.
• Proficiency in dynamic routing (Cisco, Cisco Meraki, Juniper, Fortinet) and Azure network products.
• Experience with network monitoring tools and network architecture in WAN/LAN/Wi-Fi/SDWAN and hands-on experience with DHCP and DNS administration and configuration.

Personal competencies

• Self-driven individual with strong project and stakeholder management skills.
• Good communication and interpersonal skills with a proven ability to work effectively in a team environment.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten is a global Internet and e-commerce company with over 1.3 billion registered users worldwide. Our e-commerce platform is the largest of its kind in Japan and among the world's largest by sales. Rakuten has many subsidiaries as well, including well-known brands like Rakuten VIKI, Rakuten Symphony, Rakuten TV, Kobo (e-Reading), and Viber (messaging). For more information, visit http://global.rakuten.com/corp/about/.

The Regional Chief Information Security Office (CISO) is to lead information security related actions to protect Rakuten Group companies in Asia region from internal/external security threat. You will be required to define, prioritizes, and implement IT security projects to reduce or eliminate risks that have been identified. This will involve working with regional teams and sister companies in all technology areas to address different types of IT security risks.

Role Responsibilities

• Maintains hardware, software and network firewalls and encryption protocols.
• Administers cybersecurity policies to control physical and virtual access to systems.
• Performs network security audits and testing and evaluates system security configurations to ensure efficacy and compliance with policies and procedures.
• Maintaining and supporting ISO/IEC27001 activities
• Responds to cybersecurity breaches, identifies intrusions and isolates, blocks and removes unauthorized access.
• Researches and evaluates cybersecurity threats and performs root cause analysis. Assists in the creation and implementation of security solutions.
• Provides information to management regarding impact on the business caused by theft, destruction, alteration or denial of access to information and systems.

Requirements / Qualification

• Minimum 3 years of working experience in Information Security
• Bachelor's Degree preferably in a service management or information technology-related field
• Experience in leveraging industry standards and frameworks such as ISO/IEC 27001
• Working knowledge in one or more security and privacy domains such as: security governance policies and procedures, risk management, compliance, access control, network
• Project management skills to lead IT security projects
• CISA, CISM, CISSP and security related qualifications are recommended

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Launch Your Teaching Career with Us!

Join as a Full-Time | 4 Days Work Week | Kids Fitness Specialist |at a Leading Children's Gym!

First Konnection, a trusted employment agency specializing in the private education sector, is excited to partner with a prestigious children's fitness center to find enthusiastic graduates for the role of Full-Time Kids Fitness Specialist.

First Konnection > Here to Help!

We are the authorized Education Recruitment Specialist for this role, First Konnection (https://www.firstkonnection.com/) is dedicated to providing you with a stress-free and convenient application experience. We work closely with the employer to ensure that your application is handled with the utmost care and attention.

• Simplified Process: We take care of the details, allowing you to focus on what matters—demonstrating your expertise and passion.
• Direct Communication: Receive timely updates and clear guidance, knowing that your application is in trusted, expert hands.
• Tailored Support: Benefit from personalized advice and assistance throughout the process, ensuring a smooth and successful journey from application to interview.

This gym is renowned for its innovative and fun classes that have been transforming young lives for decades.

Why Join Us?

• Career Growth: Benefit from top-notch professional development and training tailored for new graduates.
• Supportive Community: Be part of a lively, dynamic team that feels like family.
• Impactful Role: Help shape children's futures by fostering a love for fitness and healthy habits.

Position Details:

• Role: Full-Time Fitness Coach
• Commitment: 4 Days Work Week | Saturdays AND Sundays are a MUST!

Key Responsibilities:

• Conduct lively and engaging fitness classes for children.
• Design and implement fun, age-appropriate fitness programs.
• Create a welcoming, inclusive environment where every child feels valued.

Requirements:

• Recent graduate with a passion for fitness and working with children.
• Excellent interpersonal and communication skills.
• Willingness to work on weekends.

If you're enthusiastic, energetic, and excited to work with kids, we want to hear from you! Apply now and start your teaching journey with us.

If you’re energetic, enthusiastic, and passionate about making a difference in children's lives, we want you on our team!

Apply now to join a leading children's gym and start your journey in the teaching profession.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• Produce industrial product costing, quotations and engineering data to customers.
• Commitment to customer satisfaction and quality.
• Comply with the requirements of the work environment.
• Know the business environment and market trends and advise to customers.

EA Licence No. 16C7962

• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Duties & Responsibilities

> To achieve set monthly targets in respect of new signings determined by the Company

> Be responsible for identifying, developing and closing sales leads

> Fully understand the business, buying, and decision making process of the prospects as well asdeveloping effective relationships with key contacts in the accounts for wholesales industry.

> Maintain professional customer liaison and ensure the ethics of business practice are followed at all times

> Implementing individual account strategies to maximize revenue returns

> Act as an ambassador for the company and the partner brand both in the external market and withininternal stakeholders, demonstrating excellent class sales behavior and delivery of outstanding customerexperience results

Job Requirements:

> Preferred, Singaporeans, Msians, able to converse mandarin

> Candidate must possess at least NiTEC / O level / A level / Diploma

> At least 1 Year(s) of working experience in

> Furnishing & soft flooring Industry, Contracts, Wholesales

> Microsoft Office and Class 3 driving license ideal

Established Maid Agency looking for experienced Sales Consultants.

Great career opportunity opening! Conducive and friendly working environment!

Brief Job Description:

· Attend walk in customers.

· Make sales call from the leads or referral.

· Conduct interview for maid placement.

· Admin works related to the sales.

· Post Sales & Counselling

Requirement -

· Must have CEI cert.

· Strong commitment and passion for sales.

· Organized and mature with team work spirit.

· General Computer skills.

We offer attractive remuneration and good career advancement for the right candidate.

Public Holiday off and alternate weekend plus additional weekday off.

We believe in people asset and grooming for the best to achieve in your career.

Interested party please email CV with photos to [email protected] or whatsapp 9437 9756 / 8383 9448 for enquiry. You may visit our website at https://www.amrmaids.com for more information.

Rosmini

R1332998.

License#13C6812