Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
We are currently looking to hire an IT Support Technician Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
We are currently looking to hire an IT Suppot Technician . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
Job Responsibilities:
- Have at least 3+ years’ experience in supporting End-User Computing devices.
- Possess knowledge in IT networking and LAN.
- Possess experience in managing an Office 365 corporate environment.
- Able to communicate well in both written and spoken English.
Job Description :
- Provide L1(Remote) and L2(On-Site) Support in a client’s managed environment.
- Support scope involves troubleshooting, diagnosis and resolution of IT related issues.
- Assist in patch/change management and network configuration requests.
- Maintain records of all IT-related issues via in-house ticketing system.
- Assist in routine reporting on all incidents, problems, status and resolutions.
- Organise and provide training and awareness workshops.
- Provide consultancy and IT roadmap planning for client environment.
- Handle routine administration and other ad hoc matters.
Possess at least one (1) of the following certifications:
- Microsoft Certified Solution Associate (MCSA) in Windows Server 2012, Office 365 or equivalent;
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WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.
CONSULTANT DETAILS
Consultant Name: Varra Chaitanya
Avensys Consulting Pte Ltd
EA Licence 12C5759
Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.