Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our Business Customer Support team collaborates and works closely with Business Development, Compliance, Customer Support, Engineering, Customer On-boarding, Operations and other product teams in order to make sure that Wise's business customers are provided with the best experience, solutions, and support.

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: Work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - At Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

   

Are you a passionate and innovative educator with a flair for designing impactful learning experiences? Join our team as a Curriculum Specialist and play a crucial role in shaping the educational journey of our students.

We are looking for dynamic individuals who excel in creating engaging and effective curriculum materials.

While your primary responsibility will be curriculum development, you will still be required to teach, albeit less frequently than the coaches, as your main focus will be Curriculum Design.

Key Responsibilities:

• Innovative Curriculum Design: Spearhead the development and refinement of educational materials by setting and revising questions that align with curriculum objectives.
• Collaborative Implementation: Work closely with educators to integrate innovative teaching strategies and resources.
• Preparation of Coach Copies: Direct the preparation of Coach Copies with detailed solutions and streamline the presentation of complex concepts to foster a deeper understanding among students.
• Performance Analysis: Analyze student performance data to identify trends and areas for improvement, informing strategic adjustments in curriculum design and delivery.
• Continuous Enhancement: Regularly assess and improve curriculum materials to cater to the diverse needs of learners.
• Educator Support: Provide training and ongoing support to teachers for effective curriculum delivery.
• Teaching Responsibilities: Conduct classes, ensuring that the curriculum is effectively delivered and that students are engaged and learning, though with a lesser teaching load compared to coaches.

Ideal Candidate:

• Strong expertise in curriculum development and educational pedagogy.
• In-depth knowledge of the Primary and/or Secondary Math syllabus and curriculum.
• Creative and innovative mindset with a passion for education.
• Excellent collaboration and communication skills.

Working Environment:

• Dynamic, student-centered learning environment.
• Supportive team committed to educational excellence and innovation.
• Opportunities for professional development and career growth.

Benefits:

• Competitive salary and comprehensive benefits package.
• 14 days of annual leave at the start, with an increment of 1 day per year, up to a maximum of 18 days.
• Encouraged to utilize leave during June (1-week break) and December (2-weeks break). During these breaks, you'll have the chance to participate in workshops and curriculum planning, enhancing your professional growth.
• 13th-month bonus (subject to company performance) and performance bonus.

Why Join Us?

Our organization is dedicated to transforming education by fostering creativity, innovation, and a love for learning. We believe in creating an inspiring and dynamic environment that empowers both students and educators.

We are thrilled to have First Konnection, an education recruitment specialist, assist us in finding passionate individuals who share our vision.

If you are ready to make a significant impact in education, apply now and join us in shaping the future of learning!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Key Responsibilities:

1. Content Creation – Develop compelling written and visual content for various communication channels, including press releases, articles, blogs, social media, and newsletters.
2. Social Media Management – Assist on managing our social media platforms, creating engaging content, monitoring engagement, and analysing performance to optimise our social media presence.
3. Brand Messaging – Ensure consistent messaging and branding across all communication channels, aligning with our company's values and objectives.
4. Internal Communications and Engagement – Develop and implement internal communication strategies to keep employees informed, engaged and aligned with company goals.
5. Event Coordination – Assist in the planning and execution of events, webinars, and conferences to promote our brand and engage with our audience.
6. Analytics and Reporting – Use data analytics tools to measure the impact of communication efforts, gather insights, and make data-driven recommendations for improvements.
7. Stakeholder Engagement – Build and nurture relationships with stakeholders, including customers, partners, and industry associations, to enhance our reputation and support our business objectives.

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Basic IT knowledge

Contact Centre Experience

Customer Service Skills

Ability to Multitask

Ability to handle difficult customers

Ability to draft professional email respond back to customer

Familiar with smart TV operation and handphone application (download application/ install/ uninstall)

Familiar with internet surfing on the PC

Basic troubleshooting of PC and software

Willing to work on weekends and Public Holiday

Working hours 8:30am to 8:30pm / 1pm to 1am

Rotating shift (2 days work 2 days off)

Working location at Kaki Bukit office

Must be able to converse in Mandarin (to communicate with Mandarin speaking callers)

• Main responsibility is to drive Knowledge Management initiatives for department and assist other department pillars within Service Recovery
• Assist in incident analysis and recommend initiative to improve efficiency, increase productivity and incident deduction.
• Innovative ways to produce MIS dashboard for entire department
• To be responsible for internal MIS report generation and Service Management skillset complimented with relevant good technology.
• Capable of running small projects with peers and production managers
• demonstrated continuous Improvement achievements
• To analyse the current demand trend of production incidents and to provide recommendation for demand deduction and improve efficiency.
• To work with subject matter expert, prepare and coordinate the technical knowledge base (KB) document. The KB document will be used by Helpdesk / production L1 team and new staff/joiner for supporting incidents.
• Being a coordinator to different team including Problem and Change Management. Audit and regulatory matters

Job Requirements:

• Bachelor’s degree in computer science/engineering or equivalent
• Have strong coordination skills
• Strong in technology (AS400 is preferred)
• Experience in IT industry for any platform and MIS report generation and service management
• Having good knowledge in domain of Cards & Retail Banking
• Requires superior analytics and problem-solving skills. Experience in system architecture and design
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing
• Microsoft Certified Professional (MCP)/Microsoft Certified Technology Specialist (MCTS)
• Broad knowledge of hardware, software and programming;
• Skillset in QlikSense, AS400 & UNIX will be added advantage
• Good communication skill and writing skills
• Good power point presentation skills
• Good in writing excel formulas and excel calculations

Apply for Position

The role requires the incumbent to manage ERP applications for Asia Pacific companies, providing daily support and implementation.

The individual will coordinate with the Japan ERP team for new project promotions and ensure seamless operations.

Duties and Responsibilities:

• Project management for Asia Pacific companies' ERP applications.
• Provide daily support and implementation for ERP applications.
• Coordinate with the Japan ERP team for new project promotions.

Job Requirements:

• Qualifications: Degree in Computer Science, Information Technology, or related fields.
• Experience: Familiarity with IT application support, SDLC/Agile methodologies, and strong data analysis skills, including SQL knowledge.
• Other Requirements:Good knowledge of ERP systems.
  Possesses good interpersonal skills; project management experience is an advantage.
  Demonstrates analytical and multi-tasking capabilities.
  Able to work independently, be a good team player, and communicate effectively.
  

Apply for Position

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Responsibilities -

• To work in L2 application production support cycles, other operations
• Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.
• Responsibilities include root cause analysis, management communication and client relationship management.

Requirement

Must have skills -

• Overall 5 years of relevant experience in IT
• Hands on experience on Production Support / L2 Support
• Knowledge of Unix, Shell Script, SQL, Kubernetes
• Should be proficient in one of the technologies - Java / Python / Hadoop

Good to have -

• SRE Knowledge
• Cloud concept - GCP Cloud

Apply for Position

The role requires the incumbent to provide support for in-house applications, ensuring their smooth functionality and addressing user concerns.

The individual will also analyze business processes to recommend enhancements and optimizations, prepare relevant documentation, and carry out user acceptance testing.

Duties and Responsibilities:

• Provide support for in-house applications, ensuring smooth functionality and addressing user concerns.
• Analyze business processes and requirements to recommend enhancements and optimizations.
• Prepare relevant and appropriate documentation, including user manuals, process flow diagrams, and system specifications.
• Carry out user acceptance testing independently and with users.
• Function as a project manager when required, coordinating tasks, timelines, and resources to ensure successful project delivery.

Job Requirements:

• Qualifications: Degree in Computer Science, Information Technology, or related fields.
• Experience: Minimum 2 years of experience in IT application support and familiarity with SDLC.
• Other Requirements:Good knowledge of ERP, Sales Order, Finance, and MRP applications.
  Hands-on experience and strong knowledge in Oracle database.
  Possesses good interpersonal skills; project management experience is an advantage.
  Demonstrates analytical and multi-tasking capabilities.
  Able to work independently, be a good team player, and communicate effectively at all levels.
  

Apply for Position
Or refer someone

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work night shift and split shift, and accept work on weekend and public holidays

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Our client is an international leading Marine manufacturer and supplier of equipment and services searching for a Sales Executive for their business.

You will be responsible for setting up meetings with clients & addressing their issues alongside sales expansion - business development to find new customers. You will always create reports with sales data and review accordingly, coordinating with your team members to achieve sales targets and results and covering all sales administrative duties.

The ideal candidate would be someone who has relevant Sales experience in the Marine industry. Someone with a diploma and above would also be held in high regard. Location is in the WEST of Singapore.

If you are interested in this role please send your CV to : [email protected]

Job Description:

• Provide professional wealth management and investment services to HNW clients and family offices (funds, forex, futures, insurance etc.) based on their investment needs and objectives;
• Develop new business opportunities with new clients through personal and professional networks;
• Develop business partnerships with distribution channels on fund products;
• Formulate and execute sales and marketing strategies to achieve the sales targets;
• Formulate clients acquisition tactics through suitable sales strategy and execution of marketing event/sales activities to generate new business;
• Full compliance with internal guidelines and external regulatory bodies.

Requirements：

• Preferably Degree holder or equivalent;
• Minimum 5 years experiences in wealth management serving HNW individual clients, and Family offices
• Solid network of HNW clients and business development experience in Singapore and other markets
• Familiar with KYC and account documentation with solid knowledge of a wide range of products including funds, forex, futures, insurance etc.;
• Sales-oriented with good relationship building and customer service skills
• Result-oriented with the ability to work effectively under pressure
• Strong interpersonal, communication and presentation skills
• Self-motivated with the ability to work independently as well as teamwork
• Good command of written and spoken English and Chinese

Job Description:

• Take cash and card payments for fuel
• Sell products like food, drinks and newspapers
• Re-stock shelves and fridges
• Manage fuel and stock deliveries
• Make basic forecourt and pump safety checks
• Keep forecourt and shop areas clean and tidy

Requirements:

• Customer service skills
• To be thorough and pay attention
• To detail the ability to work well with others
• Excellent verbal communication skills
• Maths knowledge
• A desire to help people

EA License No: 19C9611
EA Personnel Reg No: R24121089 Woi Shin Loo

Continue to develop personal sales techniques and assist in the development of associate's sales teniques to maximize sales

Displays effective selling techniques and client development by leading by example

Displays business acumen by explaining key performance indicators (KPIs) to associates set forth by the Store Manager and contributing to the overall store sales goals

Maintains store presentation to ensure the selling environment is customer ready at all times

Is an ambassador for all company values and uses integrity at all times

Reflects the brands style, key looks, and dress code while encouraging others within their brand representation

Communicate presentation standards and replenishment needs to ensure the store is always customer ready

Supervise a commissioned, territory/account-based sales force to achieve goals set forth in all sales metric categories

Assist Sales manager by supervising all training initiatives within the sales team

Supervise sales personnel in the effective implementation of the Company’s pricing initiatives

Qualifications for sales supervisor

Effectively and creatively utilizes all resources (systems, people, ) to manage daily operations

Possesses advanced operations knowledge combined with the ability to teach

Able to understand and articulate personal lines operations in a way that drives and achieves team(s) results

Minimum 2 years of retail experience a plus

Must have flexible availability as per business need

Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years relevent experience in Singapore

2) Manage various fruits and vegetables in Singapore and its employees

3) Must be knowledgeable about vegetables and fruits from various countries and states

4) Have knowledge about the pricing and quality of vegetables and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

8) Must be able to communicate in English and Chinese

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

We are Hiring!

We are seeking a dynamic and experienced Sales Trainer to join our team. If you have a passion for sales and a proven track record in training and developing sales teams, we want to hear from you! Our ideal candidate is a quick learner with a strong orientation towards methodologies, capable of delivering knowledge in an organized and engaging manner. We’re seeking someone with a knack for schematic thinking and outstanding communication skills.

Responsibilities:

• Implement effective training programs for sales staff at all levels.
• Conduct training sessions, workshops, and seminars either in-person or virtually
• Conduct surveys to gauge the effectiveness of programs.
• Evaluate employee performance to gauge where skills are lacking.
• Maintain and update existing training materials to ensure relevance and accuracy.
• Monitor and evaluate training program effectiveness and make improvements as needed.
• Collaborate with sales managers to identify areas for skill development and provide targeted coaching.
• Stay updated with industry trends and best practices in sales training and incorporate them into our training programs.

Qualifications:

• At least 2 years of proven sales training
• Experience in sales advantageous
• Degree in management, human resources management, or other related business subjects advantageous
• Collaborative nature with the ability to work effectively within a team or solo, supporting colleagues and contributing to a positive work environment.

Perks and Benefits:

• Competitive compensation package with performance-based incentives.
• Amazing employee discounts on a wide range of skincare and beauty products.
• A supportive and inclusive work culture that fosters growth and creativity.

We believe that everyone deserves to feel confident and beautiful in their skin. Join us in making a positive impact on people's lives by being a part of our passionate team!

Job Description:

Join our client in dynamic team in the trading industry, specializing in metals. Your key responsibilities will include:

• Order Management: Preparing and processing orders by issuing job orders to vendors and monitoring the production schedule to ensure timely delivery.
• Letter of Credit Negotiation: Managing and negotiating Letters of Credit, a key aspect of our trade processes.
• Shipping Coordination: Coordinating shipping arrangements and preparing essential documents for shipments, such as invoices, packing lists, delivery orders, and job orders, to ensure smooth delivery.
• Financial Monitoring: Monitoring payments from customers and ensuring timely payments to vendors.
• Additional Responsibilities: Additional tasks or responsibilities may be assigned at the discretion of management.

Requirements:

• A minimum of a Diploma in Logistics and Supply Chain Management.
• No prior experience is required; training will be provided.
• Knowledge of incoterms, contract administration, and international trade administration (e.g., import/export documentation) is advantageous.
• Familiarity with SAP and Letters of Credit is a plus, but candidates without experience can be trained.
• Strong interpersonal and communication skills for effective communication with internal and external stakeholders.
• High attention to detail and strong problem-solving skills.

Our Benefits and Perks:

• Flexibility & Time Off: Hybrid work model with flexible benefits.

Kindly submit your resume in MS Word format to [email protected] EA Licence No 18C9228 Registration No. R1108261 (Tan Li Tze) Please note that only shortlisted candidates will be notified.

• Supervise employees to help ensure efficiency and productivity.

• Perform administrative tasks under the guidance of the supervisor, such as documenting procedures and creating guidelines.

• Assist the supervisor in hiring new personnel by reviewing applications and performing initial meetings with candidates.

• Participate in company training seminars in order to help the company move forward.

• Train new hires on the job once they’ve completed initial training with the supervisor.

• Bring any employee concerns to the supervisor in order to ensure company morale.

Skills and Qualifications

• Knowledge of business practices

• The ability to foster teamwork

• Background in project management

• Experience with coaching or training

• Strong oral and written skills

• The ability to work well with others

• Strong leadership skills that include being a self starter

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Ensure high levels of customer satisfaction through excellent sales service

· Maintain outstanding store condition and visual merchandising standards

· Maintain a fully stocked store

· Ascertain customers’ needs and wants

· Recommend and display items that match customer needs

· Welcome and greet customers

· Manage point-of-sale processes

· Actively involve in the receiving of new shipments

· Keep up to date with product information

· Accurately describe product features and benefits

· Follow all companies policies and procedures

Requirements

· Proven working experience in retail sales

· Basic understanding of sales principles and customer service practices

· Proficiency in English

· Track record of over-achieving sales quota

· Solid communication and interpersonal skills

· Customer service focus

· Friendly, helpful, confident and engaging personality

· Basic administration skills