Job Introduction

• Gauzy is looking for a talented and ambitious technical support assistant manager, responsible for being a technical lead and an escalation point of contact for our regional customers.
• Located in Singapore and reporting to the project and technical support manager, the technical support assistant manager will be in charge of providing our customers and partners with after sales and technical support.
• He/she will regularly collaborate with the sales department to evaluate and implement technical solutions for new opportunities.

Responsibilities:

• Take ownership of customer issues reported and see problems through to resolution.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Provide prompt and accurate feedback to customers.
• Ensure proper recording, documentation and closure of all issues.
• Prepare accurate and timely reports.
• Documenting knowledge in the form of knowledge base, application notes and technical reports.
• Perform training and certifications to the company’s customers

Desired Skills and Experience

• Degree in engineering/Practical engineering in the HW electronics field.
• Working experience with laboratory tools: scope, DVM, clean soldering capabilities
• Proven experience in QA testing and debug of HW products - 2 years minimum.
• Experience in the glass industry
• Customer service experience in the HW/System field – an advantage.
• Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously - result driven mind-set with a desire and ability to learn.
• Good interpersonal and communication skills – Team player and hands on capability
• Excellent written and verbal interpersonal communication skills with the ability to communicate technical issues to a technical and non-technical audience.
• Written and oral fluency in English and Chinese
• Willingness to travel.

About the company

• Our vision is to embed high-end & high-tech technologies into simple raw materials by introducing technology in custom made, custom fit endless applications and a variety of products. Gauzy provides the architecture and transport industries with a large scope of innovative solutions:
• Smart and dimmable windows and customized electronics. Leaders in the architecture and aeronautic segment with its Liquid crystal technologies, Vision Systems and Gauzy have a growing footprint in the automobile and railways market and have also applicative products in special vehicle and marine segments
• Camera Monitoring systems and ADAS solutions primarily targeting the bus and coach markets

ENDO HOMES, located in 558 Sims Ave S387593 (5 mins from Paya Lebar MRT), is seeking a detail-oriented and highly organized Sales Coordinator to join our dynamic team. You will be responsible for providing administrative and logistical support to our sales team, ensuring the smooth operation of the sales cycle and contributing to the achievement of our sales goals. This is a fast-paced environment where your ability to thrive under pressure and prioritize tasks will be essential.

Responsibilities:

• Manage the sales pipeline, including lead generation, qualification, and tracking.
• Schedule sales appointments, meetings, and conference calls.
• Prepare sales presentations and materials, including proposals and quotes.
• Process sales orders, invoices, and other documentation.
• Maintain accurate and up-to-date sales records in our CRM system.
• Provide excellent customer service to sales inquiries and requests.
• Research and analyze market trends and competitor activity.
• Generate reports and track sales performance metrics.
• Collaborate with marketing, finance, and other departments to support sales initiatives.
• Assist with trade shows, events, and other sales activities.

Qualifications:

• Minimum of 1 year of experience in a sales support role.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite, including Excel and CRM software.
• Detail-oriented and accurate with a strong commitment to quality.
• Ability to work independently and as part of a team.
• Ability to multitask and handle pressure in a fast-paced environment.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and growing company.
• Be part of a team that is passionate about success.
• Professional development opportunities.

Working Hours:

• 5.5 Days Week
• One Day Weekend off and Half Day Weekday

To Apply:

Please submit your resume and cover letter to [email protected]

Core Responsibilities

Project Management

• Manage and strategize end to end activities as well as coordinate of projects efficiently
• Source for materials, determine pricing and confirmation
• Control and manage project expenditure within guidelines
• Provide project support to departments, including site evaluation, review technical drawing, oversee setup and meeting clients, when necessary
• Provide timely communication and job coordination between internal & external customers
• Meticulous with good working knowledge of carpentry and construction details
• Responsible for props checking and preparation of on-site project checklist; tools & equipment and post installation report
• Provide on project management training to Support Team

Costing Management

• Preparation of sales quotation to potential clients
• Sourcing of related information to support the projects
• Evaluate project estimates and costing
• Prepare costing sheets for projects

Vendors / Suppliers Management

• From selection, to evaluation and risk assessment to ensure vendors/suppliers meet service level agreements

Job Specifications

• Good working knowledge of project management covering principles and practices related to project estimation, technical, costing, liaising, labor forecasting, building permits, multiple disciplines involved in areas of responsibilities
• Able to work independently and meet tight deadlines
• Excellent interpersonal, communication skills and collaborative skills to work closely with both external and internal customers
• Must be prepared to work at irregular hours due to project requirements

What you will do:

• Lead the planning, deployment, and execution of commercial excellence programs across the region, focused on driving sales productivity and secured order and margin growth.
• Work in close partnership with the sales leaders to align on priorities and together build strong commercial fundamentals.
• Achieve high degree of sales operational excellence, leveraging data & insights to achieve/exceed financial plan and leads continuous improvements, user experience and governance for the region.

How you will do it:

• Be a business partner for VBU leaders, enabling success via driving projects and activities such as weekly/monthly/quarterly forecasting, quota design, coverage planning and leading to book execution.
• Build effective working partnerships across business and function, creating demonstrable value for the enterprise by orchestrating resources via indirect and direct leadership to execute work effectively, across functional partners such as IT, finance, field operations, learning & development, and our sales/marketing community.
• Interpret real-time data and work with sales leaders to identify improvements through the complete sales process (including but not limited to lead, account, line of business, opportunity, and pipeline management).
• Lead continuous improvement of our core commercial cadences, driving working standards and best practices across content, tools, data, process, and enablement.
• Lead continuous improvement for technology and process improvements to refine and simplify the ecosystem in which sales professionals win; particularly leveraging salesforce.com as the core CRM application.
• Lead commercial planning process including sales quota design, capacity and production planning, performance and KPI tracking.
• Lead provision of standard work and insights for commercial reviews, standardize performance dashboard/reports as part of project performance and operating rhythm.

What we look for:

• Bachelor’s degree in related subject with minimum 5 years of demonstrable business experience in commercial & business operation roles/functions
• Specific experience managing or matrix direction to a distributed sales organization in a multi-line business.
• Excellent analytical and interpersonal skills and presents convincingly to peers, executives, partners, and customers.
• Exceptional enterprise leadership skills in a dynamic and fast-growing organization.
• Strong knowledge of CRM and associated technologies.
• Ability to communicate effectively with all levels of employees/management and experience in a cross-functional matrix reporting structure.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Join us on a journey where your skills meet limitless possibilities!

Responsibilities:

• Provide technical support to end-users, addressing hardware, software, and network-related issues.
• Perform hardware and software setup, configuration and maintenance for ERP/ POS/ Inventory system.
• Diagnose and resolve technical problems in a timely and efficient manner.
• Collaborate with the internal team to implement and support IT projects.
• Configure, manage, and troubleshoot network switches to ensure optimal performance and connectivity.
• Maintain server and firewall configurations to enhance data and network security and compliance.
• Coordinate the installation and configuration of CCTV systems for roadshow events, ensuring proper functioning and security.
• Maintain accurate documentation of IT systems, configurations, and procedures.

Requirements:

• Bachelor’s degree / Diploma / Nitec in Information Technology, Computer Science, or related field.
• Proven experience in an IT Support role.
• Strong knowledge of computer hardware, software, and networking.
• Experience with configuring and managing network switches.
• Familiarity with firewall configurations and security protocols.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a team
• Familiarity with Windows and/or Mac operating systems.
  

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

IT Support Coordinator

Salary Range: S$4,200.00 - S$5,000.00
Working Days: 5 Days
Working Hours: 9am - 6pm
Work Location: Jurong East

Job Scope:

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
• Daily helpdesk on call for all pc problem of hardware & software.
• Daily maintenance IT devices
• According to department head directives, manage implementation of projects, time and communications

Job Description:

• First contact point for consulting and support of all IT-topics
• Procurement, configuration and administration of hardware and software
• Training and knowledge transfer of IT topics for employees (and external customers)
• Participation in implementing strategic goals and projects
• Digitalization and optimization of processes in cooperation with other departments
• Tech leadership role in matters concerning IT
• Responsibility for measuring and improving the IT-service quality
• Implementing IT-guidelines and procedures
• Manage an inventory of all IT hardware assets
• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements:

• Diploma holder in Information Technology; or equivalent
• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
• More than 3 years IT experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

5 days, 9am-6pm

Salary: $3000 -$4200 depends on experience

Location: Robinson Road (Shenton Way)

Company industry:

Paper, pulp and board industries headquarter in Austria.

Job scope:

• Conduct market research and analysis to identify market trends, consumer insights, and competitive landscape.
• Gather market feedback and information for specialty grades in Asia
• Define target audience segments and develop effective marketing strategies to drive brand awareness, customer acquisition and retention.
• Coordinate with sales team to design PowerPoint slides for product promotion to target customers
• Coordinate general sales with company's Asia offices, acting as a sales assistant to sales VP (Internal sales)
• New product/Project conception and planning under supervision of sales VP
• Develop new digital image opportunities in the region.

Requirements:

• At least Diploma in Business, Marketing or Logistics
• Proficient in using Power Point to create and design marketing materials
• Minimum 3 years of marketing experience, with paper & pulp / packaging/ printing industry is added advantage
• Candidate without sales experience is welcomed to apply too, training will be provided for sales aspect

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Roles & Responsibilities:

1. This position reports to the Partnership & Sales Manager.

2. Assist the Partnership & Sales Manager to develop strategy to achieve sales goals and KPI

3. Assist the Partnership & Sales Manager in identifying and pursuing new business opportunities

4. Assist the Partnership & Sales Manager in developing and executing partnership programs

5. Able to articulate and be creative in utilizing your product and customer knowledge to close deal

6. Manage existing accounts and maintain relationships with clients to encourage repeat collaboration

7. Provide support in preparing sales proposals and presentations and participate in meetings with clients and partners

8. Prepare development process reports and forecasts to internal management and key stakeholders

9. Collaborate with the marketing team to develop and implement effective sales campaigns

10. Conduct market research to identify potential partners and industry trends

11. Ensure all sales and partnership processes are documented and up to date

12. Monitor and report on sales and partnership performance metrics

13. Some general knowledge of educational and enrichment programs

14. Other duties as assigned

Job Requirements:

1. At least 2-4 years of professional Sales/Partnership experience, including in sales management/business development and preferably in hospitality and attraction industry

2. Self-starter with excellent communication and organizational skills with the ability to work under pressure and tight deadlines in a fast-paced environment

3. Strong creativity, organisational and problem-solving skills.

4. Meticulous, sensitive to number and excellent time management with the capability to multitask simultaneous ongoing projects.

5. Able to work independently and as part of a team and share best practice with colleagues to achieve the overall aims of Company

Qualifications Requirements:

1. Degree in business administration with sales or relationship management or marketing related

Technical Competencies:

1. Experienced in advanced skills using Microsoft Office tools, specifically Excel, Word, & PowerPoint

Achieve growth and hit sales targets by successfully managing the sales team

· Assist the managing director to achieve corporate objectives set

· Assist sales and marketing managers in developing new customers and maintaining existing customers.

· Propose plans to visit existing and new customers to resolve issues or understand market condition, customer expectations and feedbacks.

· Others functions and responsibilities not specified herewith but are deemed necessary to achieve the company sales and marketing objectives.

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