We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Scope:

• Provide troubleshooting and technical assistance for automation systems and software
• Monitor and maintain automation systems to ensure optimal performance and reliability
• Create and update technical documentation, including user manuals and support guides
• Collaborate with engineering teams to implement system improvements and upgrades
• Conduct training sessions for users on automation tools and systems
• Manage and resolve incidents related to automation processes
• Analyze system performance data to identify areas for improvement
• Ensure compliance with industry standards and regulations
• Assist in testing new automation solutions and technologies before deployment

Requirements:

• Diploma in Electrical Engineering/Computer Engineering from a recognized local polytechnics
• Relevant site co-ordination experience in LTA/SMRT projects with WSH Safety Co-Ordinator Level B certification.
• Strong interpersonal skill with a positive attitude.
• A leader who can work under minimum supervision, be independent and pro-active.
• A team player who is confident to lead, supervise and assist the various Project Manager in all sites related activities.
• A multitasker who thrives in a fast-paced environment with tight project schedule.
• Confident in communicating with LTA/SMRT and various SWC.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About the Role:

As a CBRE Lead Contract Support, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

This advertisement is recruiting for the position of Operation Support Officer.

If successfully selected, you will be seconded to MOE JC located in Sorby Adams Drive.

Contract Period: from 1 Feb 2025 to 31 Jan 2026.

Option to Extend: from 1 Feb 2026 to 31 Jan 2027.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1 hr lunch break
• Fridays: 7:00am to 4.00pm, inclusive of 1 hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Cleaning and tidying of college areas:

• General Office.
• HOD Room
• Staff Room
• Meeting Rooms
• Staff Pantries
• Lift Lobby
• Toilets

Hostel:

• To escort contractor (ad-hoc or term) to respective locations for repair and maintenance
• To check for any common area defects
• To carry out gardening works, Eg. water potted plants
• To carry out cleaning works for rooms, including preparing bed linens for new ad-hoc check-in
• To carry out cleaning works for common area, Eg. wet area, lift lobby, office, meeting room, toilet, empty recycle bins (NEA blu boxes) etc
• To store keep the luggage room, such as bed linens, tools and spare parts for ad-hoc repairs
• General maintenance such as changing of filter for air purifier, maintenance and replacement of vacuum cleaner bags etc

Any other duties as assigned by Officer-in-charge

The personnel shall minimally have the following qualifications, skills and experience:

• Ability to understand basic English instructions and communicate in English
• Preferably 2 years’ experience in cleaning and general maintenance work

This advertisement is recruiting for the position of Operations Support Officer.

If successfully selected, you will be seconded to MOE primary school located in Barker Road.

Contract Period: 2 years contract from 2 March 2025 to 28 Feb 2027.

Option to Extend: from 1 March 2027 to 29 Feb 2028.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 6:30am – 4.00pm, inclusive of 1 hour lunch break (42.5 hours work week)
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

The main job responsibility is supporting School Operations in overseeing facilities maintenance, logistic support to school activities and escorting of contractors working within the school compound. You will be working as a member of the School Operations Team under the management of School Operations Manager.

Key responsibilities include:

• To assist the Administration Manager (AM) / School Leaders in the day-to-day operation of the school front counter, in general administration and in the school’s service excellence initiatives to achieve positive customer relations and satisfaction level.

The Personnel’s duties and responsibilities include:

• Maintaining general cleanliness of school compound, meeting rooms, offices, staff rooms and classrooms which includes, floor sweeping, mopping, clearing of rubbish, wiping and arranging of tables and chairs.
• Operating and maintaining general cleanliness and serviceability of school equipment i.e. air purifiers, standing fans, Fire Extinguishers etc.
• Support by providing & preparing all logistical arrangement for school events and activities including carrying and arranging furniture & equipment.
• Simple administrative and office work like distributing items to various classrooms.
• Escorting contractors working in school compound i.e. Pest Control, Building works & repair, Aircon maintenance servicing & electrical work.
• Assist in the maintenance of school Facilities i.e. Receive faults/damage report from teachers, co-ordinate with TC for repair, monitoring repair progress and ensure safety measures are in place during maintenance.
• Assist in the day to day operations and functions of the school as directed by School Leaders; Administrations & Operations Managers.

The personnel shall minimally have the following qualifications, skills and experience:

• A dynamic, dedicated and motivated individual that can complete tasks without close supervision.
• Primary school qualifications.
• Advantage to have some experience in logistics and facilities maintenance.
• No chronic medical problems with an acceptable level of fitness and without criminal records.

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Outram Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,100 per month
• Contract Duration: 6 months

Key Responsibilities

• Tech Ops Support: Address user feedback, enhance system functionality, test new features, and maintain a knowledge base.
• Quality Assurance: Conduct tests and validate system improvements.
• Documentation: Create and refine clear, comprehensive documentation for processes.
• Research: Explore tech trends to recommend feature improvements.
• Administrative Tasks: Manage financial records, coordinate meetings, prepare agendas, and perform ad hoc administrative support.

Key Requirements:

• Only Singaporean!
• Degree in Business Management or any related field.
• Experience in adminstrative support role will be a big plus!

Interested candidates please click "Quick Apply". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes

in providing technical support or customer service for complex products or services. An ARC typically

employs highly trained and specialized agents who are knowledgeable about the product or service being

supported. They may also use advanced technologies such as artificial intelligence, chatbots, and

automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and

management of the product or service being supported, identifying, and resolving issues before they

become problems for customers. This can help to improve overall customer satisfaction and reduce

downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality

technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work

closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier

1 is the first line of technical support. This team is responsible for basic customer

issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non-

technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

 Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR

handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

 Record and manage all transactions/ cases in Service Management System

 Broadcast notifications to the relevant parties

 Provide timely status update, follow up on cases escalated until closure within the service level

agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

Job Scope:

Programme and operational support

• Liaison with 2 external vendors on tracker distribution operations and logistical needs e.g. monitoring stock inventory levels, resolving operational/customer care issues that are escalated
• Perform reconciliation of tracker issuance numbers, conduct investigations and rectifications on errors or discrepancies, and update record keeping ensuring 100% accuracy
• Update key monitoring statistics, such as issuance numbers, appointment related datasets, utilisation rate of fitness wearables on a weekly or monthly basis for reporting
• Ensure timely submission of documentation and reports by client vendors on a daily, weekly, or monthly basis as required.
• Conduct monitoring on vendors’ performance indicators and follow-up on non-compliance or non-performing areas
• Assist in contract management matters, including billing and budget tracking matters
• Work with internal and external stakeholders to develop, update and enhance Standard Operating Process (SOPs) and Frequently Asked Questions (FAQs) to resolve operational issues so as to increase efficiency and improve customer journey
• Coordination and basic secretariat support for biweekly meetings with internal and external stakeholders
• Perform on-site audits or checks on the operations and processes, if required

General administrative support

• General administrative work such as data entry and record keeping as assigned or required by the department. This may include customer care operations.
• On a to-need and ad-hoc basis, to support on-site operations for client programmes (e.g. mass fitness wearable distribution events)

Working Arrangement:

Location: Outram Park

Contract Duration: 6 Months

Job Requirements:

• Good excel skills
• Meticulous and comfortable working with numbers
• Operation work experience

EA License No.: 96C4864

Reg. No.: R22110485

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

Responsibilities:

• Vendor and Customer Management:Manage relationships for selected AMS partners.
  Serve as the point of contact for clients’ issue escalation, resolution, and project initiation.
  Collaborate with business units and AMS support partners to meet business demands.
  
• Operations Management:Oversee day-to-day AMS support operations, including incident management, change management, problem management, and service requests.
  Ensure adherence to SLAs, generate status reports, and maintain dashboards.
  Drive the transition of projects to support.
  
• Process and Standards Development:Develop and enforce efficient procedures, processes, and guidelines.
  Follow applicable standards, methodologies, and best practices for system maintenance and support.
  
• Stakeholder Communication:Provide proactive status updates to relevant stakeholders.
  Strengthen customer relationships to enable cross-selling or upselling of SAP products and services.
  

Qualifications and Experience:

• Experience:3-5+ years of experience as a Service Delivery Manager in SAP AMS operations.
  Hands-on SAP functional (Logistics module) or technical consulting experience in projects or support services.
  Proven ability to manage customer stakeholders, including business users and IT managers, as well as external vendors.
  
• Skills:Proficiency in incident management, change management, problem management, and service delivery metrics.
  Experience in SAP AMS support operations, including SLA management and report generation.
  Strong understanding of project-to-support transitions.
  

BRIEF DESCRIPTION

This position works with the reporting head in the department to execute service agreements at, or above the customers' standards. He or she is accountable to handle principal & agency related shipments; documentation preparation and to also work closely with the Sales Team to deliver excellent service to our customers.

JOB SCOPE

• Timely completion of documentation flow to facilitate the import/export/cross trade shipments.
• Issue shipment related documents (i.e Bill of Lading, invoices, pre-alert, etc).
• Coordinate closely with internal offices / agencies & clients to deliver a seamless supply chain flow.
• Equipment/inventory planning and fulfilment.
• Provide quotations and sailing schedules as requested by a direct inquiry from customers.
• Ensure timely monthly closing of jobs and maintaining relevant files relating to shipments to provide a record and review trail.

WHAT ARE WE LOOKING FOR

• Minimum 1 year operational experience in NVOCC / Co-Loader is preferable for this position.
• Preferably specialised in Logistics/Supply Chain or equivalent will be an added advantage.
• Experience in liasing with Shipping Principals and Agencies will be an added advantage.
• Result oriented, pro-active and possess a positive work attitude with good customer service.
• Fluency in both written and verbal communication skills (English).
• Required Skill(s): Microsoft Office (Word / Excel), preferably Microsoft Outlook as well.
• Salary offer will scale accordingly to your relevant work experience.

ATTRACTIVE COMPANY WELFARE BENEFITS

• 5 days work week
• Medical & Dental Benefit
• Other benefits (revealed during interview phase)

PLEASE INCLUDE THE FOLLOWING IN YOUR CV

• Last drawn salary
• Expected salary (salary offer is negotiable and will be in accordance to level of experience)
• Availability
• Reason(s) for leaving current/previous job

Responsibilities:

• We are seeking an experienced IT Contract Specialist to review and negotiate IT contracts with suppliers for various Bank initiatives.
• The role involves close collaboration with Strategic Sourcing & Procurement, Group Legal, and IT stakeholders to safeguard the Bank’s interests and optimize supplier value.
• Negotiating and reviewing IT contracts, ensuring compliance with bank policies, standards, and guidelines.
• Providing expert advice on contracts, identifying and mitigating risks, and explaining contract gaps to stakeholders.
• Maintaining strong communication with internal teams to promote a robust risk culture and collaborative decision-making.

Skills/Requirements:

• Contract Negotiation: Expertise in negotiating IT contracts with suppliers.
• Stakeholder Management: Ability to collaborate effectively with cross-functional teams, including Strategic Sourcing & Procurement, Group Legal, and IT.
• Risk Management: Skilled in identifying, assessing, and mitigating risks related to contracts.
• Compliance Knowledge: Understanding of policies, processes, and guidelines to ensure contract compliance.
• Communication: Strong verbal and written communication skills to explain contract details and risks to stakeholders.
• Problem-Solving: Ability to identify contract gaps and provide practical solutions.
• Attention to Detail: Meticulous in reviewing contracts and ensuring all terms align with organizational objectives.
• Reporting Structure: Reports to the Sales Manager, adhering to quality and environmental management protocols while contributing to improvement initiatives.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

We’re looking for someone energetic, proactive and meticulous to ensure the smooth and efficient running of our delivery operations. If you love delighting customers, take complete ownership of your duties, and strive for excellence, we want to hear from you.

You will:

• Pack, deliver, set up and tear down catering buffets/mini buffets in a timely and organised manner.
• Pack and deliver general meal box orders in a timely and organised manner.
• Achieve a high level of customer satisfaction and service standards.
• Maintain a high level of hygiene and cleanliness of delivery vehicle(s).
• Assist in logistics-related work.
• Perform any other ad-hoc tasks assigned to you from time to time.

We're looking for someone with:

• Ownership - you think and act like a business owner, not a worker.
• Strong work ethic - you care deeply about doing things well.
• Optimism - you always see the glass as half full.
• Hospitality - you love delighting customers.
• Physical strength to handle bulky items.
• A class 3 driving license (manual).
• 2 years driving experience (preferred).

What's in it for you:

• Halal certified food establishment.
• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house university program to help you grow.
• Other benefits include competitive compensation package, health care and birthday leave.

Job Description

• Apply sales targets to guide sales performance.
• Carry out marketing promotions to acquire more customers.
• Carry out relationship management programmes with clients.
• Monitor competitors and customer demand to provide data for sales strategy development.
• Perform follow-up actions to close sales
• Gather information to be included in sales proposals.
• Work with sales and finance departments to support payment processes

Job Requirements

• Construction & Interior Fit-out related experience in Singapore advantageous
• Strong communication skills – including both verbal and written
• Self-motivated and driven by targets
• Required Language: English, Mandarin
• At least 3 year(s) of working experience in the related field is required for this position
• Strategic leadership ability

DUTY & RESPONSIBILITIES:

• To supervise the overall day to day operation of Singapore Branch.
• To develop marketing strategies and determine the pricing and credit policy for the company;
• To supervise, lead and coordinate the local sales team;
• To identify, evaluate and develop potential customer;
• To promote and sell the Company’s products;
• To collect sale proceeds from customers within the stipulated periods;
• To visit all existing and potential customers in a regular basis;
• To handle complaints on quality, delivery or any other issues from customers;
• To report weekly to head office on sales/customer visits;
• Keeping abreast with market trends through market research, interacting with competitors and customers;
• To perform duties in compliance with the Company’s Employee Handbook and Standard Operating Procedures (SOP); and
• To execute any reasonable instructions as requested by management.

REQUIREMENT:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Civil), Engineering (Others), Business Studies/Administration/Management or equivalent.
• Preferably with at least 10 years experience in the constructions, building materials as well as related industries.
• Minimum 5 years experience leading a team.
• Excellent interpersonal, communication and presentation skills.
• Self motivated, a team player and able to perform in an extremely competitive environment.
• Possess Class 3 driving license, and must have own transport.

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

Plays a crucial role in the Sales and Marketing department, supporting the sales team and ensuring the smooth operation of sales activities.

Duties and Responsibilities:

Secretarial duties include setting up meeting, taking minutes of meetings and following up on meeting matters arising.

• Maintaining customers information, and inputting sales data into our customer management system.
• Collating sales data and perform sales analysis and prepare sales reports.
• Providing administrative support to the sales team, which include among other duties, managing sales enquiries, the writing of contact reports, preparing pricing documentation and drafting proposals for customers / quotations.
• Responding to customer calls and emails, and supporting the sales staff in completing customer paperwork, receiving, reviewing, and verifying customers’ work request / orders and verifying and documenting scope of work (SOW).
• Liaise with the Logistics department, particularly with Operations Planners and other Operational units to ensure smooth and seamless co-ordination and prompt service deliveries.
• Checking data accuracy in orders and invoices and help in contacting customers to obtain missing information or answer queries.
• Supporting sales in customer’s vendor registration and onboarding process. Communicate important feedback from customers internally.

Skills Requirements:

• Strong organizational skills, meticulous, and the ability to multitask in a demanding environment with tight deadlines.
• Effective communication and good people skills and able to perform independently and collaboratively in a team.
• 5-years of experience in sales administration, trucking / logistic operation, or other similar roles.
• Ability in MS Office Suite Hands (Excel and PowerPoint) and hand on experience with CRM software.
• Diploma or degree in business administration, sales and marketing and other relevant good academic qualifications.

We are seeking an experienced and results-driven Wholesale Food Sales Manager to oversee and expand our wholesale food distribution operations. This role requires a skilled professional with a deep understanding of the food industry, excellent team leadership abilities, and a strong focus on building and maintaining client relationships. The ideal candidate will be responsible for driving sales growth, managing key accounts, and developing strategic plans to achieve business goals.

Key Responsibilities

• Sales and Business DevelopmentDevelop and execute sales strategies to meet or exceed revenue targets.
  Identify new market opportunities and establish partnerships with retailers, distributors, and other wholesale clients.
  Negotiate contracts and pricing with clients to maximize profitability.
  
• Key Account ManagementBuild and maintain strong relationships with existing clients to ensure customer satisfaction and loyalty.
  Act as the primary point of contact for key accounts, addressing inquiries and resolving issues promptly.
  Monitor client accounts and ensure timely deliveries and accurate order processing.
  
• Team Leadership and SupervisionLead, mentor, and manage a team of sales representatives, ensuring alignment with company objectives.
  Set performance goals, provide regular feedback, and conduct performance reviews.
  Organize training sessions to enhance team skills and product knowledge.
  
• Market Analysis and StrategyAnalyze market trends, customer preferences, and competitor activities to refine sales strategies.
  Collaborate with the marketing team to plan promotions and campaigns.
  Provide management with sales forecasts and performance reports.
  
• Operations and CoordinationOversee the order-to-delivery process, ensuring efficiency and accuracy.
  Work closely with the logistics and procurement teams to manage inventory levels and supply chain operations.
  Ensure compliance with food safety standards and industry regulations.
  

Since our inception in 2016, Rothesay Holdings Pte Ltd have been steadily growing as a trusted distributor of alcoholic beverages in Singapore, serving as the reliable choice for numerous F&B businesses. As the authorized distributor for renowned brands such as William Grant & Sons, Pernod Ricard, and LHA Food & Beverages, we take pride in offering quality products and exceptional service to our clients. If you're passionate about sales and thrive in a fast-paced environment, come be a part of our team and contribute to our continued success in the beverage distribution sector.

Job Description

1. Opening new and servicing existing customer outlets for new and recurring orders
2. Develop and maximise sales with customers through strong rapport and professional business relationship
3. Keep up to date on prices and ensure good performance on distribution of products to customers
4. Reminders and collections of outstanding payments/bills
5. General reporting of sales performance within your portfolio, to the Company
6. Ad-hoc duties as per customer/ management request

Qualifications

• 2-3 years of relevant Alcohol Beverage/ FMCG sales experience with good sales record
• Strong network with F&B sector will be a plus
• Must be self driven and able to work independantly without supervision
• Good verbal communication
• Positive attitude and strong passion in sales
• Min GCE ‘O’Level
• Only Singaporeans and PR need apply

Expect SGD$3000 to SGD$6000 monthly inclusive of commissions and other allowances

Job Description & Requirements

• To monitor and achieve sales target
• To manage existing accounts and to develop new accounts
• Liaise with principal suppliers in response to customers’ demands
• Review new enquiries, provide quotations and follow up on quotation
• NTC 2/Diploma in Mechanical Engineering, Building Management or Consultation
• Preferably with 3-5 years exposure in similar industry sales (components, diesel engine and parts sales
• Possess initiative with good interpersonal communication skills
• Must have a liking to meet people, good customer service and drive to excel
• Bilingual in English and Maindarin (to liaise with Mandarin speaking customers and principals)

Working Location: Sin Ming Lane (15mins walk from Upper Thomson MRT)
Working Hours: Mon-Thu 9am-6.30pm; Fri 9am-6pm

Responsibilities:

• Increase sales of office/ enterprise solution to current and prospective clients
• Prospecting, qualifying, developing and securing new and existing accounts
• Conduct presentations and demonstrations
• Generates incremental revenue through prospecting, cold calling, up-selling and cross selling activities with an account
• Prepare standard quotations and proposals
• Sales and product training provided

Requirements:

• Min 1 year of B2B sales experience

To Apply:

Please attach your resume with the following information:

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

Our client is a Global Company that provides Industry Sensors and Optical Solutions to their customers across more than 60 countries globally. They are currently hiring for a Sales Engineer and will like to invite suitable candidate to send in your detailed resume to [email protected]

Sales Engineer

Responsibilities:

• Establish and expand the customer network for Industrial Sensors, Power Supplies, Cables, Transducers, RFID, Vision Cameras and Networks
• Acquire new customers in the Semicon, Life Science, Automation/Robotics, F&B, Metal Working and Packaging industry
• Manage and grow Key Accounts
• Responsible for major customers, drive revenue and profit
• Evaluate customer requests and propose appropriate solutions
• Identify new opportunities, drive new business development and work out solutions for the customer with the technical support team
• Drive & conduct Roadshow/Product Seminar/Technology Day regularly & Project management
• Update customers with new products launch
• Promote and Market products and solutions
• Ensure existing customers satisfaction, reorder and customer retention

Requirements:

• Bachelor’s degree in electrical, Industrial Engineering, Automation, Controls or related fields
• At least 3 years relevant sales application experience
• Good English (spoken and written)
• Good product and application knowledge in Industrial Automation
• Good communication/Negotiation skill
• Customer orientated
• Versatile in utilizing CRM (preferably C4C - SAP Cloud for customer) and SAP system

Basic salary: $2500 – $4500 (depending on experience)

Working venue: Sims Dr

Working hours: 830am to 530pm (5 days Work)

As a Sales Executive/Manager, you are an enthusiastic and driven salesperson responsible

for acquiring new customers and expanding relationships with existing clients. You are a

true "door opener" and thrive in a dynamic environment where commercial opportunities

abound. You know how to convince prospects with your energy and persuasiveness. You

are results-oriented and not afraid to engage in cold calling.

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Prefer minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field will be an advantage).
• Diploma / Degree holder in related field (Sales or Information Technology).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy will be an added advantage.
• Proven good sales track record in related fields.
• Excellent communicator with good presentation skills.
• Basic + Commission

If you believe in delighting customers, have high standards and are resourceful, we want to hear from you.

You will:

- Support and develop the growth strategy for the team and manage day-to-day sales operations.

- Be accountable for increasing revenue, new client acquisition and/or existing account growth.

- Effectively work cross-functionally to shape the product roadmap based on data-driven insights.

- Assist in refining the company’s sales strategy and processes.

- Assist the sales and operational teams to implement best industry practices and knowledge.

- Provide client support for major accounts/events.

We’re looking for someone with:

- Experience in outbound sales - more than 1 year’s experience in catering or hospitality sales preferred.

- Best in class customer service.

- Strong management and communication skills.

- Intellectual curiosity.

- Ability to start and get things done.

- Ability to handle ambiguity.

What’s in it for you:

- Work with a fast growing, at the same time, lean and mean team, to make real world impact.

- Have a lot of ownership and drive your own results and progression.

- Smart people who sweat the details and push for the highest standards.

- Training, mentorship, buddies, in-house programs to help you grow.

- Other benefits include a competitive compensation package and birthday leave.

You should include these in your application:

- Resume or LinkedIn profile

- Tell us about a time when you had to work on a task that seemed to be extremely challenging, and how you overcame it?

- What are your favourite projects? What motivates you? What is something you believe that nearly no one agrees with you on?