Under general supervision, the Onsite IT Support Technician is responsible for all aspects of the in-scope infrastructure. Desired business outcomes include stable, accurate, efficient environments to support leadership decision making with regards to business priorities. The candidate will interact with his or her manager on a daily basis, to receive guidance and feedback. Many non-routine activities will require a supervisor’s advance

approval.

MINIMUM SKILL REQUIREMENT, JOB SKILLS, ABILITIES

•1. Incident and Service Request management. The role demands excellent communication skills # oral and written, good customer handling skills and e excellent collaboration skills.

• 2. Ideal candidate must be an experienced professional from same or similar field.

• 3. He/She must possess good knowledge on Windows, Active Directory, O365, and VPN.

• 4. The person will contribute towards achieving project deliverables (SLAs KPIs Improvements etc.).

• 5. Strong knowledge on Azure Cloud, Networking, MDM, IT Asset Management and Lifecycle

•6. The ideal candidate must have hands on experience of resolving technical issues over the phone, chat, in-person, and emails.

•7. Collaborate with L3 and other resolver teams in English.

• 8. Correctly logging incidents and faults, categorizing, and prioritizing them in line with team procedures

• 9. Diagnose and quickly resolve a wide range of Windows applications issues.

10. Good troubleshooting knowledge on internet and VPN issues

• 11. When the restoration is beyond the scope of the support escalate the issue problem to appropriate resolver group using IT Ticketing System

• 12. Install, upgrade, support and troubleshoot for printers & related computer hardware.

• 13. Knowledge of Citrix, VDI and VPN

• 14. Customize & configure desktop hardware to meet specifications and business standards.

• 15. Email account administration, i.e., account creation and management and distribution lists on Office 365 User account administration, i.e., account creation and management and password resets on Active Directory

•16. Familiarize end users on basic software, hardware and peripheral device operation and solve basic queries.

•17. Take ownership and responsibility of queries, issues and problems.

Job scope

• Assist Management with strategic planning and overall business management of the Branch’s operation, including coordinating with Head Office and business units on business analysis, target management, cost management, resource utilization and projections.
• As a window to Head Office International Banking Division, support information and data request from Head Office and facilitate with the collation among the Branch’s various units.
• Assist Administration Team Head with the management of administrative functions and execution of related tasks.
• Drive or participate in projects/initiatives in respect of the Branch’s support and administrative functions, including general affairs, HR, operation risk and business contingencies. To collaborate with various stakeholders such as compliance team, risk team and consultants.
• Assist with policies and procedures update and implementation to ensure smooth operations, including facilitating in the communication and clarification of policies and procedures rolled out by Head Office
• Ensure compliance with legal and regulatory requirements related to administrative functions and general affairs, including management of internal and external auditors’ requests.
• Drive processes improvement and explore with Heads Office on streamlining of work flows.

Other job requirements

• At least 8 years of relevant experience in business support or analysis, with at least 4 years of Banking industry preferred.
• Degree in Business Administration, Banking and Finance, Accounting or equivalent preferred.
• Ability to identify and address issues at a holistic level while maintaining a detailed-oriented and independent approach to analysis.
• Good communication skills to facilitate coordination with stakeholders in Taiwan Head Office and Singapore Branch.
• Capable of thriving in a fast-paced environment where multitasking is common. Ability to handle escalations and drive to resolutions effectively.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,400 - $2,800
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 Years contract (yearly renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

The Services required are set out as follows: 

• Handle general reception duties in handling duties such as calls, walk-in enquires and receiving delivery orders. 
• Assist students seeking medical help in sick bay and contact form teacher / parents when necessary. 
• Manage Tampines Primary School’s generic email account.
• Perform administrative duties to support school meetings and events.
• Assist administration department in projects assigned related to administration. 
• Assist school in data entry in areas such as survey coordination or leave of absence of officers. 
• Assist school in areas such as filing and document creation. 
• Any other duties as and when assigned by the school leaders and administration manager.

Mandatory Skill:

1. The engineer should have a combination of Shell / Python or Powershell / Python or Python alone or Shell/PowerShell
2. Proficient in Shell scripting, PowerShell, Python,
3. Solid understanding of Linux and Windows commands, with the ability to apply them effectively in automation scripts.

Good to have:

1. Windows / Linux / Unix administrations skills
2. Basic knowlwdge on Puppet Configuration Manager

Job Description

Automation Shell scripting along with Python

1. Experienced in scripting languages like Shell scripting, Python
2. Experience in development and customizing dashboards in observability tools like Grafana.
3. Knowledge of automation tools like Puppet
4. Knowledge of Linux and Windows OS
5. Knowledge of VM/VPC and recovery procedures
6. Knowledge of Cloud platforms like OpenShift, Pivotal Cloud Foundry, AWS and recovery procedures
7. Knowledge of SQL and RDBMS (Oracle, MariaDB, MySQL, PostgreSQL etc)
8. Able to provide documentation on SOP for recovery & health check as per the delivered automation.
9. Knowledge of Cloud platforms like OpenShift, Pivotal Cloud Foundry, AWS and recovery procedures
10. Knowledge of Release management and CI/CD

• Taking ownership of customer issues reported and seeing problems through to resolution

• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

• Research and identify solutions to software and hardware issues

• Diagnose and troubleshoot technical issues, including account setup and network configuration

• Ask customers targeted questions to quickly understand the root of the problem

• Track computer system issues through to resolution, within agreed time limits

• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

• Provide prompt and accurate feedback to customers

• Refer to internal database or external resources to provide accurate tech solutions

• Ensure all issues are properly logged

• Prioritize and manage several open issues at one time

• Follow up with clients to ensure their IT systems are fully functional after troubleshooting

• Prepare accurate and timely reports

• Document technical knowledge in the form of notes and manuals

• Maintain jovial relationships with clients

Requirement

• Proven work experience as a Technical Support Engineer, maintenance and troubleshooting to end users on their VOIP server, software application package, hardware, environments and platform in which the business operates (VOIP server, remote access, VOIP Phone, SIP Phone, video conference, cloud and etc.) role

• Ability to diagnose and troubleshoot basic technical issues, excellent problem-solving and communication skills

. Management of hardware failure – coordinate with hardware maintenance services provider for delivery replacement part and the physical installation of the replacement parts.

• Ability to provide step-by-step technical help, both written and verbal also able to travel to customer sites with short notices

Job Description

To assist in managing company’s IT Infrastructure & Services, Enforcement of IT Security, Implementation of IT Project as well as System Development, Support and Maintenance

Responsibilities:

• Assist the IT Manager

• Conduct sessions with business users to gather requirements

• Liaise between different business stakeholders to ensure smooth operations, support and delivery of IT services.

• Document detailed business requirements and obtain sign-off

• Perform testing and end user training

• Maintain documentation for all hardware, software

• Follow up on problem tickets, following change management instructions and escalating problem to the appropriate groups define in the operation guidelines.

• Any other duties that may be assigned from time to time

• Provide onsite support at client's premise, remote support by phone & email, and standby support.

• Software Programming, Installation and configuration

• Handling clients/ end-users IT related requests

• Troubleshoot hardware & software issues

• Users profile administration

• Interface with other maintenance vendors

Provide application support

1. Assist IT Manager for the ERP implementation
2. Preferred Background / Skill Sets

• Candidate must possess at least a Bachelor Degree /Post Graduate Diploma in Computer Science / Information Technology or equivalent.

• At least 2 years of hands-on experience in applicationsupport and troubleshooting on Windows OS platform in both servers and desktop.

• Strong analytical and solid troubleshooting skills to quickly identify problems and implement solutions.

• Prefer Application Support and programming experience is preferred

• Provide helpdesk support and troubleshooting both onsite and online.

• Good interpersonal and communications skills, both oral and written, and positive attitude

Skillset(s) Requirement:

· Required Knowledge: Software Development / Application Support

· Required skills: MS SQL, VB.NET, EXCEL Micro VBA

· Full stack developer capability / Application Support / ERP Implementation

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire L2 Production Support

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Requirement:

· Minimum 5 years of Production Support experience

· Minimum Java development skills will be added advantage.

Key responsibilities

· Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.

· Monitor system performance, detect anomalies, and ensure uptime and availability of services.

· Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.

· Work closely with L1 support to ensure a seamless escalation process for complex issues.

· Collaborate with development teams to identify and resolve recurring issues or system bugs.

· Perform root cause analysis and provide recommendations for system improvements.

· Document technical issues, solutions, and best practices for future reference.

This position needs shift work, 8am to 8pm and 8pm to 8am.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Business Development Executive / Sales Executive | Up to $5k | Pioneer

Working Days: 5 days (Mon – Fri)
Working Hours: 8:30am – 6pm
Working Location: Neythal Rd (West Area)
Salary: $3500 - $5000 + Transport allowances $600 + Commissions

Industry: Construction Industry

Job Scope:

• Building good rapport with existing and new clients
• Regular visits and follow up with clients
• Develop new business with clients who might benefit from company’s products and services
• Negotiate tender and contract terms and conditions to meet both client and company needs
• Negotiation of commercial and project conditions, handle sales documents, reports
• Handle customer’s enquiries and feedback
• Make technical presentations and demonstrate how a product meets client needs
• Liaise with other members of the sales team and othe

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Channel Sales Representative

Working timing: Mon to Fri 9am -6pm

Working location: AYER RAJAH CRESCENT / Client Site

Salary：SGD4000-10000 (Depends on Exp)

Position Overview

We are a leading chemical reagent sales company looking for a proactive and experienced Channel Sales Representative to manage and expand our distributor network in the Southeast Asia region. The ideal candidate will be responsible for developing strong relationships with existing distributors, identifying potential new partners, and driving channel sales growth across the region. This role requires a deep understanding of the distribution model and the ability to work closely with partners to achieve mutual sales objectives.

Key Responsibilities

1. Develop and execute a channel sales strategy to meet and exceed sales targets in the Southeast Asia region.
2. Build and maintain strong relationships with existing distributors, ensuring they are well-supported and equipped to sell our products.
3. Identify, evaluate, and onboard new distributors to expand our market reach.
4. Provide training and support to distributors on product knowledge, sales techniques, and company policies.
5. Collaborate with distributors to create and implement joint marketing and sales initiatives.
6. Monitor distributor performance, providing feedback and guidance to optimize sales results.
7. Negotiate contracts and agreements with distributors to ensure mutual benefits.
8. Conduct regular market analysis to stay informed of industry trends, competitor activities, and opportunities for growth.
9. Prepare and deliver sales forecasts, reports, and presentations to the management team.
10. Attend industry events, trade shows, and meetings with distributors to strengthen relationships and promote our brand.

Requirements

1. Bachelor’s degree in Business Administration, Marketing, Chemistry, or a related field.
2. Proven experience in channel sales, preferably within the chemical or related industry.
3. In-depth knowledge of the distribution model and experience managing distributor relationships.
4. Strong understanding of the Southeast Asia market and regional business practices.
5. Excellent communication, negotiation, and relationship management skills.

Preferred Qualifications

1. Previous experience working with distributors in the Southeast Asia region.
2. Familiarity with chemical products and their applications.
3. Demonstrated success in achieving sales targets through channel partners.
4. Experience in training and supporting distributors to enhance their sales capabilities.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Corporate Sales Manager | Catering| Must with HORECA Exp | Up to $6k | 5 Days | Aljunied

5 days, 8.30 am-6pm

Salary: $3000 -$6000 (Basic) + Commission + Transport allowance

Location: Sims Dr (Aljunied)

Job scope:

• Responsible for driving sales of corporate purchase of outlet products (Soy milk cup, beancurd, desserts, rice bowl, porridge) and festive products (CNY cookies, Rice Dumplings, Mooncake)

Requirements:

• Diploma in Business or a related field is a plus.
• Proven experience in sales within the Catering sector.
• Strong understanding of the Catering market

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Senior Sales Executive | NVOCC | Up to $6k | Tanjong Pagar

Salary: $4,500 - $6,000 + AWS
Working hour: Monday - Friday (9am – 6pm)
Working location: Tanjong Pagar

Job Responsibilities:

• Management of Non-Vessel Operating Common Carrier (NVOCC) account of overseas customers and domestic customers.
• Generate New Sales & complete responsibility for all assigned NVOCC account for their requirements on all trade lanes and basic follow up calls.
• Active participation in the end-to-end sales process involving proposal/quotation/BAF notice/ Rate Negotiation / Closing spot Ad hoc rates
• Provide FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Generate Sales for the company under Freight Forwarding Division.
• Ensure timely rate updates and market tendency communication with all parties involved.
• Good regular customer account in hand to secure business .
• Collect market feedback and work closely with Pricing / Procurement Team
• Deal with liner on slot operators around Singapore .
• Offer solution to agent for shipment /space , all matters related to shipment .

Job Requirements:

• Must have in-depth knowledge about the Singapore & Far East market of freight forwarding industry.
• Candidate must have at least 5 years working experience in the field of Logistics & Freight Forwarding / Shipping Company
• Proficient in Microsoft Office.
• Must have NVOCC Experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Basic $2500 - $3000 + Commission
• Excellent Welfare and Benefits + Career progression
• Working location: Bishan
• Working hours: 4pm - 12am (5 days per week)
• No experience required as training and support will be provided.

Job Responsibilities:

• Host Livestreams: Conduct live streaming sessions on social media platform, effectively promoting products and engaging with the audience.
• Engage with Viewers: Chat with the audience, answer questions, and encourage participation.
• Manage Content: Prepare and script segments for each livestream.
• Promote Events: Share information about upcoming livestreams on social media.
• Improve Broadcasts: Gather feedback and stay updated with industry trends.
• Other ad hoc duties assigned.

Requirements:

• Proven experience as a host, presenter, or on-camera personality is a plus.
• Familiarity with livestreaming platforms (e.g., YouTube Live, Twitch, Facebook Live).

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

Channel Sales Representative (Chemical)

Southeast Asia (B2B / B2C)

• Working timing: Mon to Fri 9am -6pm
• Working location: Queenstown / Client Site
• Salary：SGD 4,000 - 10,000 (Depends on Exp)

Position Overview

We're seeking an experienced Channel Sales Representative to manage and expand our distributor network in Southeast Asia. The ideal candidate will develop strong relationships with existing distributors and drive channel sales growth.

Key Responsibilities

• Develop and execute a channel sales strategy to meet/exceed sales targets in Southeast Asia.
• Build and maintain strong relationships with existing distributors.
• Identify, evaluate, and onboard new distributors.
• Provide training/support to distributors on product knowledge, sales techniques, and company policies.
• Collaborate on joint marketing/sales initiatives.
• Monitor distributor performance, providing feedback/guidance.
• Negotiate contracts/agreements with distributors.
• Conduct market analysis to stay informed of industry trends.
• Prepare/deliver sales forecasts, reports, and presentations.
• Attend industry events/trade shows.

Requirements

• Bachelor's degree in Business Administration, Marketing, Chemistry, or related field.
• Proven channel sales experience (chemical/related industry preferred).
• In-depth knowledge of distribution model and distributor relationship management.
• Strong understanding of Southeast Asia market/regional business practices.
• Excellent communication/negotiation/relationship management skills.

Preferred Qualifications

• Previous experience with Southeast Asia distributors.
• Familiarity with chemical products/applications.
• Demonstrated success achieving sales targets through channel partners.
• Experience training/supporting distributors.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Channel Sales Representative

Working timing: Mon to Fri 9am -6pm

Working location: AYER RAJAH CRESCENT / Client Site

Salary：SGD4000-10000 (Depends on Exp)

Position Overview

We are a leading chemical reagent sales company looking for a proactive and experienced Channel Sales Representative to manage and expand our distributor network in the Southeast Asia region. The ideal candidate will be responsible for developing strong relationships with existing distributors, identifying potential new partners, and driving channel sales growth across the region. This role requires a deep understanding of the distribution model and the ability to work closely with partners to achieve mutual sales objectives.

Key Responsibilities

1. Develop and execute a channel sales strategy to meet and exceed sales targets in the Southeast Asia region.
2. Build and maintain strong relationships with existing distributors, ensuring they are well-supported and equipped to sell our products.
3. Identify, evaluate, and onboard new distributors to expand our market reach.
4. Provide training and support to distributors on product knowledge, sales techniques, and company policies.
5. Collaborate with distributors to create and implement joint marketing and sales initiatives.
6. Monitor distributor performance, providing feedback and guidance to optimize sales results.
7. Negotiate contracts and agreements with distributors to ensure mutual benefits.
8. Conduct regular market analysis to stay informed of industry trends, competitor activities, and opportunities for growth.
9. Prepare and deliver sales forecasts, reports, and presentations to the management team.
10. Attend industry events, trade shows, and meetings with distributors to strengthen relationships and promote our brand.

Requirements

1. Bachelor’s degree in Business Administration, Marketing, Chemistry, or a related field.
2. Proven experience in channel sales, preferably within the chemical or related industry.
3. In-depth knowledge of the distribution model and experience managing distributor relationships.
4. Strong understanding of the Southeast Asia market and regional business practices.
5. Excellent communication, negotiation, and relationship management skills.

Preferred Qualifications

1. Previous experience working with distributors in the Southeast Asia region.
2. Familiarity with chemical products and their applications.
3. Demonstrated success in achieving sales targets through channel partners.
4. Experience in training and supporting distributors to enhance their sales capabilities.