Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others

kindly send your resume to Jasmine +65 91162788

• Responsible for growing and maintaining sales revenue for assigned portfolio
• Learn products at a professional and technical level
• Create strategic relationship with partners and vendors

Requirements:

• Diploma in Information Security or equivalent
• At least 3 years of experience in managing Network Security / Electronic / IT products

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Provide instruction and training to customers for start-up and operational of UPS and DC systems.
• Collaborate closely with customers and engineers to ensure site work is done in a safe manner.
• Maintaining track of maintenance contracts and ensuring prompt completion of tasks.
• Assist and provide technical support to customers for UPS and DC systems and coordinate with end-users for onsite battery installation, commission, repair and maintenance.

Requirements:

• Minimum Diploma in Electrical/ Electronic Engineering or equivalent.
• At least 5 years of relevant experience in UPS and DC power industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Operations Executive supports our Retail Operations teams provide operational related support on a day-to-day basis to ensure smooth operations.

• Provide administrative support to Operations Management and Sales teams to ensure smooth day-to-day retail operations

• Be aware of store sales and KPI targets, as well as performance targets to accurately record, verify and compilation of sales related commission / incentives / push monies etc.
• Inventory management – support regular stock take as planned by Management to meet Licensing requirements.
• Provide administrative support in new stores opening and closing, new products launches and events.
• Ensure implementation of standards for BOH, ensuring, organization, general health and safety best practices are adhere to for all stores.
• To act as a liaison to process and update Brand Ambassadors details not limited to rostering consolidation & sales data sharing to Agencies. Maintaining of positive relationship with external vendors & agencies.
• Application of Airport passes for Vendors & external parties.
• Manage and upkeep inventory supplies to support Operations such as sourcing and ordering of stationery, packing materials, equipment, and all other ad hoc operations necessities.
• Identify improvement opportunities and communicate suggestions to management to drive operational & cost efficiency.
• Responsible for managing relationships with external vendors and suppliers, ensuring that they meet contractual obligations and quality standards.
• To work with other internal stakeholders and legal department to ensure contractual obligations are met to the best interest of the Organization.
• Reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize company’s processes.
• Responsible to take charge of all operational permit clearance and renewal for smooth operations.
• Ensure all administrative matters not limited to invoices & payments are made before deadlines.
• Scheduling of operations meetings, sending invites & facilitating of booking of venues.
• Compilations of reports, presentation for internal meetings.
• Collaborate productively and respectfully with team members.
• Adhere to company retail standards, operation procedure, customs compliance and related policy.
• Any other ad-hoc assignments assigned by Managers to meet the organization & business needs.
• The above job function are subjected to changes if deemed necessary based on the organization & business needs.

• Diploma / Degree in relevant discipline
• 2-3 years related Operations Administrative experience from FMCG Retail / Travel Retail industry

• Competent in Microsoft Office Suites and proficiency in Excel (Formula, Pivot Table, Power Pivot, Data Management, Powerpoint for presentation and Power BI for Data presentation (not mandatory but a bonus).
• Must have the ability to create template from scratch
• Adaptability is paramount. Requires an innate ability to navigate & take on new situations and challenges with agility & accuracy.

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses (T&C applicable)

Job Description

• Management of Aerospace Sec., management includes marketing of products/services, HR, budget & settlement, RM, legal etc.
• Marketing of aerospace and defense products/services to ASEAN and other markets.
• Sourcing of aerospace and defense products/services from ASEAN and other markets.
• Relationship building with clients, especially with Japanese aerospace and defense companies.
• Exploration of new investment opportunity in relating industries.
• Report on department business to Management and HQ.
• Daily communication with relating departments internally, HQ and other overseas offices.

Job Requirements

• Bachelor's Degree
• Business level Japanese langauge skills for communication with Japanese clients and reporting to HQ
• Minimum 10 years’ experience of marketing of aerospace and defense products/services in a publicly listed company
• Knowledge and experience with aerospace and defense products/services.
• Skills and experience of negotiation with aerospace and defense companies, ideally with Japanese aerospace and defense companies.
• Knowledge and experience with management finance, accounting, investment, and M&A.

Event Sales Manager

Location: Sungei Kadut

Working Hour: 9am to 6pm (Monday to Friday) 9am to 1pm (Saturday - Report to office only when necessary)

Salary: $3,800 to $4,200 + Commission + Transport Allowance

Job Scope

• Building and managing sales team.
• Managing organisational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Requirements

• Minimum 5 years of working in a same trade and capacity
• Experience in planning and implementing sales strategies.
• Experience managing and directing a sales team.
• Ability to lead a sales team.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Assistant Finance Manager

Working Location: Choa Chu Kang

Office: Ang Mo Kio

Working days: 5.5 days (Alternate Saturday half day)

Basic: $4500 to $5500 (depends on experience)

Job Requirements

• Degree in Accounting / Finance related / ACCA
• Possesses minimum 5 years of relevant experience

Roles & Responsibilities

Reporting to the Senior Finance Manager, you shall monitor and comply with financial reporting guidelines, prepare, and review annual budget, prepare financial statements, perform budgetary controls and manage arrears. You shall be required to ensure proper records of transactions and drive strong financial controls. In addition, you are responsible for grants and assets management, inter-funds transfers, tax reporting etc.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Job Description

• Ensure On-boarding KYC, KYC on customers’ account maintenance and periodic. KYC review documents are appropriate, sufficient and the completeness of customers’ documents are in accordance to the AML standard set by the bank.

• Perform validation on transaction reviews and be able to identify any

abnormal transactions during KYC review.

• Ensure proper tracking and documentation of all KYCs conducted for

customers and reviews are completed timely as per AML requirements.

• Partner with Business unit and work closely with Compliance when

performing due diligence checks on customers.

• Initiate STR filing if any suspicious activity is uncovered during KYC

checking and reviewing on a timely basis.

• Organize regular AML training for business units to promote compliance awareness and updates on regulatory requirements

• Assist to streamline KYC processes and propose solutions to LCD for future revisions.

• Other ad-hoc duties as assigned by Management.

Job Requirements

• At least 3 years of relevant working experience in the AML/KYC/CDD related functions in Corporate Banking / Commercial Banking.

• Keep a good in-depth knowledge and understanding of current AML/CFT regulation and KYC procedures.

• Self-motivated, meticulous and able to multi-task.

• Possess good communication and interpersonal skills.

• Computer literacy essential in Microsoft Word and Excel.

• Able to work both independently and as a team

• Effectively bilingual in English and Chinese language both in spoken and written form so as to communicate with Chinese counterparts.

• Take charge of the Accounts Receivable procedure, dealing with outstanding accounts.
• Manage employee claims and manage the cash book.
• Oversee ISO management and handle internal and external audit concerns.

Requirements:

• Diploma and above.
• At least 2 years of experience in using SAP system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Support in receiving and acknowledgement of goods for warehouse.
• Confirm orders and getting proper approvals from management for purchasing

Requirements:

• Diploma and above
• At least 2 years of working experience in warehouse operations

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Accountable for planning, coordinating, and developing the clinical practice within the nursing unit.
• Identify, plan and facilitate staff needs in order to provide a platform for professional development.
• Assist and support the Nurse Manager in the day-to-day operations, improvements, and developments of clinical nursing services.

Requirements:

• Registered Nurse under Singapore Nursing Board
• Basic Cardiac Life Support (BCLS) Certified
• At least 5 years of experience in the ILTC/General Ward Setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Overall, in-charge for the effective implementation and successful completion of projects undertaken by the Group within schedule, cost and quality.
• Liaise with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Oversee each phase of the project from design to completion and ensure efficient use of resources and enhance cost-effectiveness.

Requirements:

• Degree in Civil Engineering recognised by PE Board
• At least 8 years of relevant working experience at managerial level in managing mammoth projects in the Construction Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Overview:

• Plan and implement appropriate tenancy mix
• Ensure optimal occupancy and revenue
• Formulate and implement leasing/marketing strategies
• Plan for upcoming AEI work

The Role:

• Manage existing tenancies, identify prospects and secure new tenancies
• Review lease proposals and put forth recommendations
• Establish and build networking channels with tenants and agents to achieve maximum occupancy
• Monitor tenants’ sales performance and work with tenants to improve revenue
• Establish and maintain good landlord-tenant relationships
• Supervise and lead junior leasing personnel
• Oversee and follow up on tenancy-related matters
• Check and review tenancy documentations
• Prepare proposals, budgets and monthly reports
• Follow up on rental and electricity arrears

The Incumbent:

• Degree in Estate Management / Business / Marketing or equivalent
• Minimum 5 years’ relevant experience, preferably in a retail mall
• Good grasp of retail market trend and well-versed in retail leasing procedures
• Responsible, meticulous and able to communicate with people at all levels
• Able to multi-task efficiently and work in a fast- paced environment
• Possess good attitude, drive and resilience to meet job challenges
• Self-motivated and achievement driven
• Problem solver with good leadership skill
• Strong in both oral and written communication

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others

kindly send your resume to Jasmine +65 91162788

Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others

kindly send your resume to Jasmine +65 91162788

• Handle assigned customer portfolios effectively.
• Secure a high level of customer satisfaction by establishing a good rapport and trust with the customer.
• Explore new business opportunities as per sales plan.
• Accountable in a regional role as a focal point for assigned account.

Requirements:

• Diploma and above
• At least 5 years of sales & marketing experience in semiconductor equipment.
• Good knowledge in Machine Vision Process
• Comfortable to travel extensively.
• Strong customer service orientation with excellent networking and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Purpose

You will be part of a team to drive and implement the Compliance Risk Management Framework and compliance requirements for all GE entities within the Group, by effectively supporting the business units in their duty to comply with relevant laws and regulations.

The Job

• Provide compliance advisory on regulatory requirements to business units; and be involved in new initiatives/projects to understand business units’ concerns/needs and provide accurate and practical compliance advice to address regulatory, industry and Group requirements;
• Provide oversight and support to the local entities on general compliance matters/Group initiatives, including localisation of Group policies, standards and guidelines where required;
• Liaise, engage and provide support to parent company in their oversight of entities. Work with various stakeholders on regulatory related matters, information requests and regulators’ queries promptly;
• Assess the impact of new/revised regulatory updates (including Consultation Papers) and conduct impact and gap analysis on these updates. Partner with Business Units on the implementation;
• Responsible to review the compliance event reporting (“CER”) from business units and local entities. This would include monitoring of the timely CER submission by business units and tracking of resolutions on action plans;
• Roll out Compliance Requirement Self Assessments (“CRSAs”) for applicable laws and regulations to the respective business units and work with the business unit to implement the required compliance controls. This would include to ensure the CRSA is finalised and signed off in a timely manner and tracking the resolutions of action plans when gaps are identified;
• Assist with the annual Compliance Requirement Self Assessments (“CRSAs”) for applicable laws and regulations. Work with business units to identify gaps, remediation actions and track action plans till closure in a timely manner;
• Responsible for the preparation and co-ordination work for compliance related matters, which shall include arrangement for the management meetings, preparation of meeting materials/ compliance related reports, information gathering and other administrative matters;
• Carry out ad-hoc tasks/projects as requested by the immediate Supervisor and/or Head of Group Regulatory Compliance;
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company; and
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Bachelor Degree, preferably in Business, Insurance or Finance related fields;
• Minimum 5 – 8 years working experience in the area of compliance/internal audit in the financial services industry;
• Sound knowledge of regulatory and industry requirements relating to the insurance/financial industry such as Insurance Act, Financial Advisers Act, MAS Notices/guidelines, Life Insurance Association guidelines etc;
• Lead initiatives;
• Self-motivated and driven;
• Meticulous, good analytical and problem solving skills;
• Good communication and interpersonal skills;
• Able to multi-task and work under pressure;
• High level of integrity, takes accountability of work and good attitude;
• Takes initiative to improve current state of things and adaptable to embrace new changes.
• Able to work independently and collaboratively;
• Proactive, resourceful and able to handle difficult situations;
• Ability to build relationship with internal and external stakeholders; and
• Acts as a resource for colleagues with less experience in regulatory compliance.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

* Basic Up to S$18,000
* Work Life Balance & Friendly Environment
* Incentive Scheme & Career development
* Candidate with Minimum 10 Year experience in Investment Finance Industry
* Responsible for the P&L, Sales and Operations for the Service Division

Our company is looking for suitable candidates to join their growing business as Senior Forex Trader Manager.

RESPONSIBILITIES:

· Market making for the Asian markets FX trading franchise.

· Monitor and analyse market conditions, news, and economic data to make informed trading decisions.

· Manage risk and ensure compliance with trading regulations and company policies.

· Collaborate with the research team to stay updated on market trends and opportunities.

· Build and maintain strong relationships with clients and counter-parties.

· Contribute to eFX initiatives.

·

REQUIREMENT:

· MAS Representative would be highly advantageous

· Master's/Bachelor's Degree in a quantitative discipline (Finance, Economics, Mathematics, or similar), with CFA preferred

· Preferable at least 15 years of relevant working experience in the Forex exchange (Asian market) or public equity investment background

· Proven experience as an FX Trader with a successful track record in the Asian markets.

· In-depth knowledge of Asian financial markets, including currency movements, economic indicators, and geopolitical events.

· Strong analytic and quantitative skills.

· Excellent risk management and decision-making abilities.

· Effective communication and interpersonal skills.

OTHER INFORMATION:
• Location : Millenia Tower (Near Suntec City)

• Working hours : 9.00am to 6.00pm (5 Days)

• Salary: up to S$18,000 higher/ Negotiable (Salary will commensurate according to experience & qualifications)

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to:

Email – [email protected]

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

About the job:

• Acquire New-to-Bank (NTB) High Net Worth individuals.
• Collaborate closely with internal and external stakeholders across the bank to tailor solutions that align with clients’ needs.
• Identify opportunities to promote banking products to both existing and new clients.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes, and regulatory requirements.

Skills and experience required:

• Excellent interpersonal and communication skills.
• Proficient in presenting effectively and communicating ideas and concepts.
• Possess a good working attitude, high motivation, and a result-oriented approach.

(EA: 94C3609/ R21103354)

NES Fircroft is currently supporting the recruitment of a Transaction Manager to join our clients workforce on a permanent member of staff basis. Working within the commercial real estate industry, the incumbent will have more then 5 years experience in commercial real estate/property transactions across multiple markets across APAC.

Responsibilities:

As transaction manager, you will be responsible for the companies site selection activities in APAC, this will include a full spectrum of duties including, diligence activities, acquisition process, internal and external stakeholder management, transaction management, budget management and more. As a manager for the department, you shall also be expected to create the foundation of systems, tools and processes to manage contracts, KPIs, and systems for site acquisition.

Requirements:

• 5+ years in commercial real estate/property transactions in APAC
• High level analytical skills and real estate finance.
• Land and building acquisition
• DC Experience
• Prior professional contract experience including; NDAS, POA’s etc

Job description

• Develop business opportunities and sales pipeline that lead to sales closure and achieving sales targets;
• Identifying and researching to identify new business opportunities and potential new markets;
• Identify and pursue prospects through various lead-generated activities, including direct mailing, cold-calling, and referral programs;
• Meet with prospects to understand their purchase decision-makers;
• Collaborate cohesively with internal and external stakeholders to ensure customer satisfaction;

Requirements:

• Minimum 5 years of working experience related to Business applications and cloud solutions, ERP experience is an advantage;
• Passionate in engaging customers and providing excellent service;
• Team Lead experience in fostering collaboration and achieving project goals.
• 
  
• Result-oriented individuals who are experienced in managing clients’ and business partners’ relationships and expectations;
• Sound problem-solving ability in a sales environment and ability to qualify and close business opportunities;
• Good creativity skills, coordination skills, interpersonal skills, and business analytical skills are preferred;
• Good command of English to communicate and present effectively.

We are hiring a KYC Operations Specialist (12 Months Contract) join our client who is one of the leading SME digital banks in Singapore.

Job Requirements: -

• Reach out to customers to obtain KYC information and documents, address any queries or clarifications raised by customers while maintaining a customer-oriented service attitud
• Review and ensure that all information and documents collected are good to satisfy regulatory requirementsDiscount and mitigate screening hits – during onboarding and ongoing monitorin
• Perform adhoc screening, whenever required
• Reach out to customers to obtain relevant information to address screening alerts
• Periodic/Event Driven Reviews
• Perform background checks and conduct interviews with customers
• Assess the customer’s business and perform qualitative AML risk profiling
• Review and close out transaction monitoring alerts
• Reach out to customers to obtain relevant information to address transaction monitoring alerts
• Evaluate the completeness of customer’s response and clarify where required
• Participate in system and process enhancement projects, User Acceptance Testing
• Active stakeholder management in day-to-day work, and resolution of issues with Compliance, Operations, AML teams etc

Requirements

• Minimum 4 years of KYC/AML experience working in banking industry
• Client facing experience is preferred, AML certification is an added advantage
• Proficiency in the Singapore AML/CFT regulations and guidelines
• Ability to organise and prioritize workload, deliver all commitments on time under minimal supervision
• An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers
• Entrepreneurial mindset – overcome challenges with creative thinking and innovative solutions

Interested candidates may apply through the application system or send to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Job Description:

We are seeking a dynamic and tech-savvy professional to join our team as a Computer Systems Support Specialist. In this role, you will be responsible for installing, configuring, and maintaining computer hardware, operating systems, and applications. You will provide end-user support, troubleshoot system and network issues, support for classroom set up and ensure smooth operations across our organization.

Responsibilities:

• Install and configure computer hardware, operating systems, and applications.
• Monitor and maintain computer systems and networks to ensure optimal performance.
• Provide friendly and knowledgeable support to staff and clients, either face-to-face or over the phone, guiding them through system setup and issue resolution.
• Diagnose and solve hardware or software faults to troubleshoot system and network problems.
• Replace parts for notebooks, PCs, and servers as needed to keep our systems up and running smoothly.
• Create detailed incident reports to document and track issues.
• Set up new user accounts, profiles, and resolve password-related issues.
• Collaborate with colleagues and third-party vendors to ensure tasks are completed efficiently.
• Manage and prioritize open helpdesk service tickets, ensuring timely resolutions.
• Establish strong working relationships with end-users and partners, providing exceptional customer service.
• Perform regular security patch checks on computers to maintain a secure environment.
• Assist with departmental administrative tasks.
• Contribute to setting up classrooms, including opening and closing partitions for optimal functionality.

Qualifications:

• Previous experience in computer systems support or a related field.
• Strong technical skills in installing, configuring, and troubleshooting computer hardware, operating systems, and applications.
• Excellent communication skills, both in-person and over the phone, with the ability to guide users through technical processes.
• Proven ability to diagnose and resolve system and network issues promptly and efficiently.
• Attention to detail and the ability to work independently to complete tasks.
• Outstanding organisational and prioritisation skills to manage multiple helpdesk tickets effectively.
• Ability to quickly build rapport and maintain positive relationships with end-users and partners.
• Knowledge of security best practices and experience with performing regular system updates and patch checks.

Job Summary

As a Business Integration & Communications Manager, you will be responsible for the integration of projects and development of communications across Travel Services and Commercial Teams, for Disney Cruise Line’s operations in the APAC region. You will act as a liaison within Travel Services, Commercial Teams and our Business Process Outsourcing (BPO) vendor in Southeast Asia by working together with cross-functional partners to support key information including communication of product details, procedures and policies, operational changes, process improvements and system enhancements. You will provide expertise and perspective to drive business processes, act as a liaison, advisor and thought partner, be proactive in your collaboration efforts and exhibit strong influencing skills. This role demands both a day-to-day focus on projects and communications, as well as, strategic insight for identifying future capabilities. In addition, the Business Integration & Communications Manager is responsible for developing, analyzing and communicating results for Guest/Cast Survey Measurements and should be comfortable taking initiative and confidently communicating with leaders of all levels in the organization both internally and externally.

RESPONSIBILITIES:

• Act as a liaison within Travel Services, Commercial Teams and our Business Process Outsourcing (BPO) vendor in Southeast Asia to support key information including communication of product details, procedures and policies, operational changes, process improvements and system enhancements.
• Develops integrated communications plans by determining objectives; analyzing data, developing customized strategies, creating scripts and spiels, selecting distribution channels and facilitating communication as appropriate.
• Supports new business initiatives by championing and defining project scope, goals, required resources and results that support strategy, in collaboration with senior management and partners.
• Liaise with partners on an ongoing basis to provide expertise and perspective for business processes optimization, act as an advisor and thought partner, exhibit strong influencing skills and ensure all internal communications align with business goals.
• Review and auadit of communications with an emphasis on consistency, timeliness, and accuracy of information, nomenclature, grammar, spelling, dates, times, etc.
• Proactively utilize critical thinking skills to analyze processes and risks, identify opportunities, and make strategic decisions to drive business solutions and efficiencies.
• Communicate complex problems and create compelling visions to support business initiatives tailored for the audience (Executives, Managers, Peer Groups, Internal and External Partners).
• Drive alignment, highlight downstream impacts and understand future operational business needs by remaining current and knowledgeable on Disney Cruise Line
• Develop, execute, and analyze Guest/Cast Survey Measurements and results, as identified by the business.
• Provide clear, concise and consistent communication on the business’ direction and act as an advocate to champion change.
• Manage diverse responsibilities with the ability to shift priorities and complete a multitude of tasks in a rapidly, ever changing environment.
• Ability to be flexible with work schedule, including weekends, variable shifts and holidays to support the operation. Some travel required.

REQUIRED QUALIFICATIONS:

• Preferred 1-3 years of demonstrated experience in project management, business analysis or operational technology strategies and integrating into operations.
• Exceptional partnering, influencing, and relationship building skills with an enthusiastic and professional demeanor that builds loyalty to the brand.
• Ability to recognize process improvements opportunities and be a change advocate through process-centric thinking and attention to detail.
• Ability to learn and maintain knowledge of Disney Cruise Line to effectively lead projects and optimize business processes.
• Experience with balancing multiple threads of work and setting priorities, providing recommendations, and influencing decision making.
• Strong writing, presentation, storytelling, positioning and editing skills. Adept at writing messages to various targeted audiences.
• Ability to thrive in a dynamic, ever-changing environment, maintain a professional composure and demonstrate good judgement while handling a multitude of tasks and difficult situations.
• Ability to analyze data and provide an executive summary.
• A high-level of problem solving and decision-making skills.
• A commitment to working in ways that support and encourage diversity, equity and inclusion.
• Proficiency in Smartsheets, Microsoft Projects or similar project management systems as well as Microsoft Office suite.

DESIRED QUALIFICATIONS:

• Preferred Certification in a project management methodology such as SCRUM, PMP, or Six Sigma
• Basic understanding and working knowledge of a contact center environment
• Basic knowledge of cruise/tour industry, luxury oriented clients, luxury tour operators, or related fields.
• Bachelor’s degree or equivalent experience in a related business field

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

World Scientific is looking for a dynamic individual who is passionate about helping people learn and grow. This HR Executive is to focus on people development by establishing, implementing training and development programmes to facilitate employees' growth and capability building.

Responsibilities

• Analyse capability and performance gaps within organisation to identify learning needs.
• Plan, develop, implement and administer learning strategies and programs for employees.
• Assess course contents prepared by vendors.
• Periodical review to address gaps; motivate and support staff to achieve targets.
• Monitor, administer and evaluate program effectiveness through surveys and feedback.
• Propose, track records of training expenses.
• To support other HR functions as required.

Requirements

• Diploma holder, minimum 2 years working experience related to training.
• Ability to evaluate, research and propose training options.
• Proficient in MS Office
• Strong presentation and facilitation skills.
• Excellent interpersonal and communication skills.
• Must be self-motivated, proactive, meticulous, resourceful, creative, with good working attitude.
• Ability to work independently and as a team player in a dynamic, international environment.
• Bilingual with strong command of English and Chinese to be able to liaise with Chinese speaking counterparts.