Department overview

BNY Mellon Engineering’s mission is to provide our business partners with technology-based solutions that enhance their ability to be successful through world-class software solutions maintained on a stable and secure infrastructure, and to provide our employees with the tools and means to enhance their professional qualifications and careers.

The opportunity

As the business in Asia Pacific is expanding, we are seeking an experienced Technical Agile Business Analyst / Product Manager to join our team in Singapore. In this role you will break down complex problems into steps that drive product development and release adopting the principals of growth from MVP / PoC. This position offers a high-profile opportunity to lead projects involving various businesses and entities within the firm.

This multidimensional role will be hands-on working across local and global teams of Engineering, business and operational subject matter experts translating business needs into a robust and integrated Engineering solutions. You will be applying new ways to define business requirements such as design thinking methods to gather and analyze business problem statement to ensure high quality outcome improving client and user experience.

What you will bring to the team

As a Technical Agile Business Analyst / Product Manager, your role is crucial to the success of helping our business and customers do what they do best. You take a customer-first mindset to solving problems and you don’t settle for “good enough”, you aim for awesome. You help other colleagues understand why something is important and worth doing. You tell stories about our customers to help the business understand who we are, what we do and who we do it for.

In this role, you’ll make an impact in the following ways:

• Extensive experience in identifying the right problem to define the purpose with a good business acumen and inspire the high-performance team to deliver on the business expectations
• Be a highly motivated and self-starter who is willing to act and be ambitious with ability to thrive in a fast-paced and dynamic atmosphere
• A deep desire to help the business and operations to digitize their workflows and accelerate the design by simplifying processes and provide highly scalable automated solutions with the ability to clearly understand the customer needs and communicate them to the development team
• Be comfortable in dealing with ambiguity and solutioning using new methodologies and/or technologies underpinned by a sound product and execution skills, ability to perform under tight deadlines, yet not reducing your detailed orientation and your eye on the big picture
• A technical understanding of the systems and technologies behind the product, their limitations, scaling factors, boundary conditions, and reasons for architectural decisions; yet being equally comfortable with building a business requirements document and understanding high-level technical architectures.
• Be able through experience to maintain a solid prioritized backlog with clear and concise user stories
• Consider that being hands-on as a positive element to work and demonstrate a 'can-do' attitude to start and finish ideas execution, whilst simplifying complex problems, tackling interesting and meaningful challenges
• Be a highly collaborative Technical Agile Business Analyst able to effectively navigate organization boundaries, producing innovative ideas and help in implementing them
• A clear communicator ensuring that requirements are clearly understood by all the teams and that the implementation roadmap matches the requirements

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred
• 12+ years of overall experience in Business Analysis, Techno functional analysis and Project management
• Advanced skills in Agile Methodologies, Requirements Gathering / Analysis, Storytelling, Design Thinking, Business Case, JIRA and any of BI Tools
• Experience in the financial services and working knowledge on Asset Servicing, Fund Accounting would be added advantage.
• Outstanding communication, facilitation, negotiation, and coaching skills
• Experience in Business Analysis, providing consulting advice to senior IT and business management required.

Job Title: Sales Assistant Manager

Job Overview:

We are seeking a motivated and experienced Sales Assistant Manager to join our team. The successful candidate will support the Sales Manager in overseeing daily sales operations, driving revenue growth, and providing exceptional customer service. This position requires flexibility to work on weekends and public holidays, as well as strong leadership skills and a proactive approach to achieving sales targets.

Key Responsibilities:

Sales Management and Strategy:

1. Assist the Sales Manager in developing and implementing sales strategies to achieve revenue targets and maximize profitability.

2. Monitor sales performance, analyze sales data, and identify trends to identify opportunities for growth and improvement.

3. Collaborate with the sales team to set sales goals, track progress, and implement action plans to meet or exceed targets.

Customer Relationship Management:

4. Build and maintain strong relationships with key customers, clients, and partners to drive repeat business and enhance customer loyalty.

5. Address customer inquiries, concerns, and complaints in a timely and professional manner, ensuring high levels of customer satisfaction.

6. Identify customer needs and preferences, and provide personalized recommendations and solutions to meet their requirements.

Team Leadership and Development:

7. Supervise and mentor sales associates, providing guidance, support, and training to help them achieve individual and team sales goals.

8. Lead by example in delivering excellent customer service and demonstrating effective sales techniques to inspire and motivate the sales team.

9. Conduct regular performance evaluations, provide feedback, and implement development plans to enhance the skills and capabilities of team members.

Inventory and Merchandising:

10. Coordinate with the inventory management team to ensure adequate stock levels and availability of products to meet customer demand.

11. Oversee product merchandising and display efforts to optimize visual presentation and attract customers' attention to promotional items and new arrivals.

12. Monitor inventory turnover rates, identify slow-moving or obsolete items, and implement strategies to minimize excess inventory and maximize sales opportunities.

Operational Support and Compliance:

13. Assist in managing daily store operations, including opening and closing procedures, cash handling, and security measures.

14. Ensure compliance with company policies, procedures, and standards, as well as relevant regulations and laws governing sales operations.

15. Collaborate with other departments, such as marketing, finance, and logistics, to streamline processes and resolve operational issues.

Qualifications:

l Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

l Proven experience in sales management or supervisory role, preferably in retail or consumer goods industry.

l Strong leadership and communication skills, with the ability to inspire and motivate a team to achieve sales targets.

l Excellent interpersonal and customer service skills, with a customer-centric approach and a passion for exceeding customer expectations.

l Flexibility to work on weekends and public holidays, as well as evenings or extended hours during peak sales periods.

l Proficiency in sales and inventory management systems, as well as Microsoft Office applications.

l Ability to analyze sales data, identify trends, and make data-driven decisions to optimize sales performance.

We appreciate your interest in joining our team, and we look forward to reviewing your application. Please note that only shortlisted candidates will be contacted for further assessment.

EA License ID: 18C9520

EA Registration ID: R1765753

Quant Matter is a quantitative-based trading firm that specializes in crypto market-making and multi-asset trading, such as futures, stocks, commodities, forex and cryptocurrency. Our team focuses on developing and deploying high-quality quantitative-based strategies and predictive signals (alpha) and trading on global financial markets with the goal of achieving a sustainable long-term investment objective.

We are seeking a proac.ve and highly organized Executive Assistant to provide comprehensive support to our Founder. This is a unique opportunity for a motivated individual who is willing to go above and beyond, including traveling overseas as needed, to assist the Founder in managing various aspects of the business.

The ideal candidate should have a strong desire to learn and grow within the company, as there is potential for this role to evolve into a more substantial leadership position.

What You Will Do:

As a Marketing Manager, you will be responsible for developing and executing comprehensive marketing strategies to drive brand awareness, customer acquisition, and revenue growth. You will play a crucial role in positioning the company as a leader in the financial technology sector. The ideal candidate will possess a deep understanding of the fintech landscape, strong leadership skills, and a proven track record in creating and implementing successful marketing campaigns.

What You Will Do:

• Create integrated marketing campaigns based on market segments to gain new customers and build repeat business
• Supervise the execution, monitoring and measurement of marketing campaigns and their success
• Oversee the preparation of both online and offline marketing materials, including video production, posters, eDMs or as required.
• Manage all digital communications including social media across all relevant platforms.
• Liaise with suppliers (printers, designers, distribution agencies) to ensure projects are executed and delivered within deadline.
• Manage the marketing budgets ensuring all project components are delivered on schedule and on budget.
• Copy write for all promotional campaigns, including advertising and copy for external communications.
• Secure and manage media partnerships, including the execution of deliverables.
• Manage the distribution of marketing materials, both print and online.
• Other ad-hoc tasks as assigned.

Our Ideal Candidates Would Have:

• Minimum Bachelor's Degree in Business or Marketing, or other related discipline.
• Minimum of 5 years’ experience in marketing, preferably from the financial services industry.
• Demonstrates experience in marketing and communications strategic planning and campaign delivery.
• Strong understanding of social media and digital marketing
• Excellent written communication skills with the ability to write for different audiences.
• Strong planning and execution capability, excellent time management skills, and the ability to manage competing tasks and work under pressure.
• Ability to work independently and take direction as required.
• Excellent interpersonal, communication, consultation, and negotiation skills, with a keen interest in FinTech and Finance.
• Disciplined and resourcefulness, with the ability to think laterally and solve problems creatively
• Fluency & proficiency in English (Both written and spoken).

What else are waiting for you?

• Competitive salary package
• Join the forefront of financial technology and make a meaningful impact
• Exciting career advancement prospects within a thriving organization
• Engage with a passionate and collaborative team
• Experience a supportive and familial work environment
• Enhance your technical skills and deepen your knowledge of capital markets
• Embrace a diverse and multi-cultural workplace

Does Quant Matter sound like the place you want to work? Apply for a job today.

What you do today will determine your tomorrow!

Your new company

This is an internet services firm with a presence all over the globe.

Your new role

As a Marketing Program Manager, you will be responsible for scaling and operationalising global and regional campaigns while partnering with the Growth Marketing team to develop creative for always-on video campaigns. You will also solicit feedback from country teams to ensure creative is locally relevant.

As a Marketing Program Manager, you will lead localisation of work streams for APAC and manage timelines and operations with the client's external agencies and internal partners. As a part of the regional marketing team, you will be responsible for executing campaigns that inspire more people to create and make their voices heard using the video features.

What you'll need to succeed

• Minimum 5 years of relevant work experience with a BA/BS degree
• Experience planning and executing marketing campaigns, ideally at a large-scale technology or entertainment company.
• Expertise in project management, keeping multiple teams on-time and on-goal
• Acute attention to detail, with experience building and managing complex processes

What you'll get in return

This is an excellent opportunity to be part of a large-scale project. You will be part of a collaborative working environment and you will be compensated competitively.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.
Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Location: Changi Business Park

Start Date: Immediate

Summary:

• to support team by servicing existing clients’ requirements; inclusive of all contractual maintenance and reporting.
• performance of contractual and ad hoc invoicing requirements.

1. Contract Fulfilment/Invoicing:

• Timely and accurate distribution of all documentation including new/renewed contracts
• Monitoring of existing contracts so as to ensure timely notification of upcoming renewals
• Contracts are issued in a timely and efficient manner and ensuring a signed copy is held on file and in Salesforce.com
• Salesforce - Ensuring integrity of client and contract information on Salesforce.com through the accurate input of client/contract data for billing purposes
• Invoicing – ensuring invoices are issued correctly and accurately
• Acting as first point of contact for invoice dispute management
• Interdepartmental communication – Representing Client Services to internal department (Operations, Finance and Marketing) so as to ensure client needs are satisfied

2. Account Management / Client Liaison:

• Provide client activity reports as per the agreed client specific service agreements in an accurate and timely manner
• Respond to client service requests in an efficient manner and coordinate the involvement and reports of other departments where appropriate
• Preparation and communication of activity reports to clients via telephone and face-to-face

Requirements:

• Diploma/Degree
• Account Management Experience
• Computer literacy with proficiency in Excel, PowerPoint and Salesforce.com
• Previous reporting/contractual experience
• Previous exposure to retail banking industry helpful
• Ability to establish and maintain relationships with internal and external customers
• Keen attention to detail and problem solving skills
• Driven by customer service excellence

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Reporting to SEA Online Director, the SEA Online Project Manager for Social Commerce is responsible for the deployment of key social commerce projects in SEA.

The role will cooperate with internal stakeholders (in Region & Affiliates) to lead social commerce projects, manage partnerships (social commerce platforms, e-commerce enablers, content agencies, media agencies, KOL network) and coordinate to drive successful project roll-out.

ACCOUNTABILITIES:

1. Social Commerce project Management

• Define the ELC Social Commerce roadmap for SEA working with Global, Regional and Affiliates stakeholders
• Ability to build budget estimates and support in budget planning for social commerce projects
• Work continuously with Finance, IT, Supply Chain, brand team and online teams to ensure the business cases and specifications are translated into project reality
• Dynamically update the roadmap based on project progression and new requirements
• Act as single point of contact for the roadmap, communicating the status with senior leaders in the organization
• Own Social Commerce project roadmap and be responsible to define project priorities
• Facilitate learning and sharing of best practices across SEA affiliates and across brands

2. Documentation and best practice sharing

• Define and scope processes for roll-out of the projects across all areas: Finance, Supply Chain, Operations and Commercial
• Support stakeholder in the creation of Standard Operating Procedures to ensure smooth implementation of the processes
• Proactively collect best practices from markets and brands and disseminate across the region to support collective learning

3. Building the social commerce eco-system

• Identify the required eco-system to build a scalable social commerce business
• Evaluate and select potential 3rdparty vendors and service providers around topics such as store management, Content creation, livestream management, fulfilment
• Support affiliates to negotiate and conclude supplier contracts to support social commerce

SKILLS AND QUALIFICATIONS REQUIRED:

• The individual should have strong interpersonal skills and experience managing complex projects with various stakeholders
• 10-15 years of experience in e-commerce/ social commerce project management, ideally with strong social media/ social commerce understanding
• Strategic mindset, able to bring innovation and challenge status-quo
• Excellent understanding of SEA Social and e-commerce/ 3PP landscape
• Demonstrate a sound commercial understanding of digital, social and e-commerce channels
• Excellent Verbal, Written and PowerPoint presentation skills with demonstrated confidence in communicating with people at all levels
• Excellent negotiation, problem-solving and project mitigation skills

Provide operational support and process export documentation (billing invoices, reports and airway bill) accurately and promptly to achieve OPS objective and meet airlines departure
and helping branch in complying with Customs and any other government agencies’ regulations.

• Process export documentation accurately and timely for customers and meet Customers/OPS requirements and Airlines flight departure cut-off.
• Ensure all documentations (billing invoices, reports, AWBs, etc.) are complete, scan in e.doc, properly indicated and accompany with shipments.
• Check that all shipments checklists are completed, scanned, filed, and attached with the shipments as per IATA rules and regulations.
• To meet all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives as required.
• Complete DAYEND closing report at end of the day.
• Review shipment events data and shipment manifests are update timely and accurately to meet Operational Performance Audit objective.
• Ensure all shipments pre-alert documentations are send to customers and destination offices promptly.
• Co-ordinate with Airlines terminal and warehouse vendor staff for any shipment dispute, discrepancy etc.
• Communicate with customer service team on any issues pertaining to rates, destination, and shipping instruction errors.
• Provide 24 hrs service to include after office hours, holidays, and weekends for Urgent/Aircraft on Ground (AOG) shipments arrangements.
• Required to perform shift work and rostered duties.
• Declare all different types of AOG customers shipping permits compliance with customs rules and regulations.
• Take up additional tasks as required meeting department’s needs.

Minimum Tertiary Education with 1 year working experience in service industry and knowledge of airfreight operations.

1. Possess initiative with a positive and pro-active demeanor.
2. Good organizational skills and a good team player.
3. Committed to the job and work assignments given.
4. Computer literate and able to handle Microsoft email, Excel and Word applications.
5. Good organization skills with eye for details.
6. Possess initiative and able to work independently with minimal supervision.

Working Hours

5 day’s work weeks with 1 off day and 1 rest day within a calendar week

Shift Schedule Day/Hours may vary as follow:

1

08:30 am - 06:00 pm (1 hour dinner break) for 4 days
08:30 am - 05:30 pm (1 hour dinner break) for 1 days

2

12:00 pm - 09:30 pm (1 hour dinner break) for 4 days
12:30 pm - 09:30 pm (1 hour dinner break) for 1 days

3

02:00 pm - 11:30 pm (1 hour dinner break) for 4 days
02:30 pm - 11:30 pm (1 hour dinner break) for 1 days

4

03:30 pm - 01:30 am (1 hour dinner break) for 4 days
03:30 pm - 00:30 am (1 hour dinner break) for 1 days

5

06:30 pm - 04:00 am (1 hour dinner break) for 4 days
06:30 pm - 03:30 am (1 hour dinner break) for 1 days

6

11:00 pm - 08:00 am (1 hour dinner break) for 4 days
11:30 pm - 08:30 am (1 hour dinner break) for 1 days

• Identify key sales opportunities to generate and achieve revenue while concurrently developing and nurturing strong relationships within existing key resellers.
• Optimizing sales opportunities in both existing and new accounts through effective selling and cross-selling, all while delivering exceptional customer service.
• Liaise with other departments to develop lead generating activities.

Requirements:

• Diploma in Business or equivalent.
• At least 2 years of relevant experience.
• Possess basic IT knowledge and a good understanding of managing partner relationships to ensure a profitable collaboration.
• Proven track record in securing and developing strategic resellers and closing sales.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities

• Assist the Relationship Manager to manage and strengthen customer relationships, cross-sell products and services as well as portfolio risk management
• Facilitate and support Relationship Manager in completing the transactions especially in documentation of agreement and liaising between our legal and customer over the agreement terms
• Review and analyse customers’ financial performance for credit applications
• Closely monitor and keep track of latest development of existing accounts
• Ensure full compliance of rules & regulation set internally & externally

Job Requirements

• Degree in Accountancy, Business Administration or Economics
• 3 to 5 years of related work experience in Banking industry
• Strong analytical, presentation and negotiation skills with strong command of English
• Excellent communication and interpersonal skills

Location: Near Lavender MRT, shifting to Jurong East in May.

2 Years Contract Extendable/Convertible to Perm.

Job Description:

Review of system interfaces

• Monitor, troubleshoot and resolve system interfaces i.e. between collection system(s), accounting system(s), banks and any other related systems such as systems managing donations, volunteers, user access and procurement.

Review of user access of accounting systems and bank portals

• Monthly, quarterly and yearly review of user access of various systems and different bank portals.
• Prepare reports for management’s review and approval.

Maintenance of helpdesk Email

• Average 25 emails per day

Fixed Assets Management

• Process capitalisation of assets, disposal, transfers.
• Fixed Assets Reporting
• Asset count

Requirements:

• Bachelor Degree in Finance/Business
• Min 2 years’ experience in IT systems/Finance Officer/Accountant.
• Good understanding of FRS and SB FRS.
• Meticulous with good analytical and problem-solving skills.
• Good written and verbal communication skills.
• Good customer service skills.
• Hands on experience of Workday accounting system will be an added advantage.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Lead and oversee a team of business analysts and developers throughout the entire project development life cycle.
• Oversee every stage of the development life cycle, ensuring the fulfillment of all tasks and objectives within each phase.
• Effectively handle and align the expectations of stakeholders and clients.

Requirements:

• CSM, PMP or CITPM certified.
• Diploma in IT or equivalent.
• At least 5 years of experience in project management in an SI environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

JOB SCOPE

• This position will be accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.
• This role will encompass the formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that Marina Bay Sands’ short and long term goals are met.
• Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.
• Ensure all cashiering procedures are processed in compliance with accounting standards.
• Monitor and minimize wastage of consumables and maintain labor productivity ratios
• Forecast business volumes and adjust resources and staffing as needed.
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.
• Maintains guest profiles on a daily basis and takes appropriate actions as necessary.
• Closely manage all financial performance and make the necessary adjustments to meet and exceed the financial goals of the outlet.
• Support all Marina Bay Sands initiatives as required
• Ensure strict compliance with all Marina Bay Sands operating standards.
• Ensure compliance with all relevant government regulatory requirements
• Maintain regular communication with the group partner and ensure compliance with brand standards as prescribed by group partner

JOB REQUIREMENTS

• Minimum 10-12 years’ experience in an integrated resort, restaurant group, private club or luxury hotel chain
• F&B experience in Greek establishments is preferred.
• Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.
• Enjoys problem solving and can think outside-the-box in difficult situations.
• Team oriented approach to management with a mindset of open communications.
• Capable of building and managing relationships with multiple departments as well as key customers.
• Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.
• Have a well-groomed, professional appearance.

Job Description:

• Lead or participate in marketing APAC region corporate and financial institution clients’ Debt Capital Market(DCM) product needs, assist in DCM project Pricing and execution, and maintain the DCM customer relationships by performing data/market analysis and providing financing advice and market update.

• Assist in bond pricing and bookbuilding process, and provide DCM market analysis to regional clients.

• Liaise with Head Office, BOC branches, external intermediaries and authorities in various DCM projects and provide assistance in facilitating their communication with the branch.

• Handle ad-hoc work assignment upon request and deliver work of quality in an efficient manner.

Job Requirement:

• A recognized university degree with minimum of 3 years working experience in finance area.

• Sound knowledge in corporate finance, accounting, financial market products, and legal contract. Practical work experience in Treasury and global market area, and familiar with financial market products, are highly valued.

• Familiarities with local laws and regulations governing banking businesses and AML.

• Strong analytical and problem solving skills and interpersonal skills, a good team player.

• Professional certifications such as CPA, CFA are added advantages.

• Familar with Bloomberg，market analysis and bond pricing

about the company

My client is a specialised carbon / water treatment company. They are an MNC and has their footprints around the world.

about the job

• Expanding company customer base through direct efforts and established networks
• Drive business development strategies and explore new business opportunities
• Cultivate and maintain strong relationships with existing clients,e
• Identify potential clients, industries, and market segments for expansion
• Develop new projects, achieve sales target and business development goals in terms of revenue and sales margins
• Preparing tender documents, presentations, negotiation terms.
• Analyse market conditions, review customer information

skills & experience required

• Master / Degree / Diploma in Engineering / Chemical / Water Treatment or equivalent
• Min 6 years of business development (hunter) in water / carbon treatment related
• Able to travel overseas for work assignment (50% travelling)

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Job Description:

• Maintain client relationships, promptly address online inquiries.
• Explore business development opportunities, drive customer acquisition, and new user growth.
• Assist Key Account Manager in establishing strategic relationships and partnerships with key industry players, institutions, and vendors.

Job Requirements:

• Bachelor's degree or above.
• Prior experience in international fintech/tech/startup companies preferred.
• Good understanding of the cryptocurrency and blockchain world is advantageous.

The Opportunity

The Adobe Asia Digital Experience market is growing quickly, and we need a strong leader who can build outstanding Customer Experience that will help us successfully acquire, grow and retain customers. In Asia, we run business in 10 countries with different languages and need ability to coordinate in diversified environment. You will partner with sales leaders and your team to assess existing and emerging opportunities in developing your go-to-market plans. You will work together with regional marketing team to develop marketing plans that deliver vertical, segment and customer lifecycle results required to achieve bookings & pipeline targets for the enterprise business. We are looking for someone extra-ordinary who can scale the unscalable and rapidly expand their capabilities.

What you'll Do

You are a highly qualified Enterprise B2B marketing leader who knows how to create amazing experiences. You have boundless energy, ideas, and a passion to innovate who can lead and deliver results in a fast paced & dynamic environment.

Planning & Strategy:

• Establish annual and quarterly marketing strategy & plans (and optimize in quarter) to deliver Marketing Bookings & Marketing Pipeline goals.
• Developing a deep understanding of your customers, country business environments and Adobe products/strategies will be keys to build plans that yield success in each country.
• Scale across the region implementing innovative marketing approaches to improve return on marketing spend.

Customer Experiences:

• Ability to orchestrate with cross functional teams to understand customers to design amazing experiences that deliver measurable results in each customer segment.
• Provide clear guidance to your team on coordinating a wide mix of marketing tactics including Events, Exec Engagement, and Account-based personalized experiences.
• Introduce new marketing approaches, processes and optimization techniques to better connect with customers in meaningful ways and thereby achieve results.

Results:

• Implement and ensure strong adoption of a business management systems that allows your leadership and yourself to manage a predictable, cohesive and successful marketing team.
• Responsible for delivering results on plans including the insights, analysis, reporting & communication of results to the broader team.

What you need to succeed

• 12+ years of experience in B2B Marketing in Enterprise, preferably in the technology or software industry (knowledge of Adobe DX products preferred).
• People Manager with experience managing virtual team members.
• Outstanding leadership, interpersonal communication and experience working across matrix organizations & in remote working environment.
• Proven success in developing customer-focused, multi-year marketing strategies including deployment, measurement, evaluation of return and optimization using innovative approaches.
• Exceptional ability to multi-task, delegate, coordinate and prioritize work to deliver to growth goals. Ability to be flexible to thrive in a fast-paced environment.
• Strong numeric skills, able to analyze data, understand trends & measure success of programs in order to optimize results.
• Resourcefulness and ability to anticipate issues and work through them, proactive nature
• Experience working in an international, Asia-wide organization preferred.
• Multi-language highly sought after. English is a requirement, Korean and Chinese is a plus.

Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Marketing Manager, Acquisition & Portfolio

• Central Region
• Management (Marketing & Communications)
• Full time

The Marketing Manager will develop and execute marketing campaigns to drive new fiber broadband acquisitions for Residential and SME markets, working closely with the Senior Manager to drive customer growth and meet revenue targets through high-impact acquisition programs. They will collaborate with internal teams to ensure that marketing objectives align with the goals of other departments. Additionally, they will partner with the Digital Team to develop and monitor metrics and dashboards, aiming to understand industry trends and practices. Identifying data-driven trends and insights from internal and external sources, they will ensure the relevance and market competitiveness of the portfolio. The marketing manager will also measure and report on the performance of all marketing activities, analysing campaign performance through thoughtful and insightful reporting. Furthermore, they will develop a KPI framework and benchmarks to measure the success of campaigns, ensuring continuous improvement.

Responsibilities:

• Drives acquisition for Broadband Business for both Residential and SME through effective marketing programs
• Determines and reviews brand strategy together with senior management to ensure business profitability
• Identifies high-opportunity segments and prepares financial cases for profitable areas
• Regularly performs deep dive analysis on sales performance and provides recommendations to grow the business
• Creates opportunities for the integration of both Residential & SME Broadband Businesses in the portfolio and channels
• Provide ideas to adjust product and service offerings to enhance customer experience through insights
• Efficiently manages Advertising & Promotion Budget through activation programs to continuously create brand awareness and drive product acquisition
• Drives end-to-end insights, product readiness, GTM and post-review of programs executed in collaboration with the Digital Team
• Liaises with Retail Sales and Channel partners to ensure smooth implementation of business strategy and develop below-the-line programs to drive acquisitions
• Works closely with different functions (product, usage, local agencies) to orchestrate an established customer journey for new customers
• Develop the right brand communication strategy with the Digital Team to optimize and deliver the maximum business impact

Requirements:

• Diploma or Degree in business management, marketing, or a related field
• Minimum of 5 years’ experience in a marketing or brand management position with proven working experience in digital marketing
• Highly creative with experience in identifying target audiences and devising marketing campaigns that engage, inform and motivate
• Experience with business and product development
• Comfortable with building business cases and financial modelling
• Highly creative with excellent analytical abilities
• Outstanding communication and interpersonal skills

Interested applicants please send your CVs with Microsoft word format to Samantha Hon, email: [email protected]. Your interest will be treated in strict confidence.

Company Reg No.: 201131609D | License No.: 11C4684 | Reg No: R1981282, Samantha Hon

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

You will be overseeing LUXASIA’s portfolio of brands, and to create a compelling vision and communicate with style and charisma. Responsible for the sales mission and vision of the business unit. Partnering our brand partners to develop the business strategies, objectives, and targets for the respective brands. Drive brand awareness, expansion and penetration strategies to strengthen the position of the business in the market.

Key Responsibilities:

Channel & Retail Marketing

• Responsible for channel distribution growth/expansion of the brand
• Develop new business opportunities by analyzing business needs and brand’s requirements.
• Develop and implement a go-to-market channel marketing plan including promotion, animation partnerships and consumer activations.
• Communicate effectively with all channel partners to align, plan and execute all product and trade marketing objectives, plans and activations before, during and post animation.
• Constantly review the business plans with trade partners, re-strategize and initiate plans/programs to drive sales.
• Ensure that sales are maximized through the effective analysis of sales data, monitoring of activity, observation of and response for trends, setting of priorities and evaluation of business initiatives.
• Deepen channel customer development through CRM program activations.

Product Management

• Responsible for the overall achievement of sales and profit target of the brand.
• Budget Management: Responsible for full P&L, including managing the A&P budget
• Responsible for all forecasting and sampling management for product launches and trade and retailer activities.
• Analyze product range, positioning strategy, pricing and promotions.
• Conduct market trend and competitor trend analysis, consumer insights and plan proactive actions.
• Responsible for the seamless execution of all product launches and trade marketing activities following the Marketing Calendar in collaboration with the marketing, sales and training team, with the aim to build brand awareness, recruit new customers, retain existing customers and increase purchase consumption. Collaborate with multiple functional teams to ensure smooth business operation.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Build a strong and sustainable partnership with brand partner.

Customer Relationship Marketing (CRM)

• Build and implement marketing plan (recruitment, CRM, events and promotions)
• Ensures that customer segmentation remain up to date and relevant for each campaign
• Develops relevant and engaging brand communications behind the right product mix
• Master, improve and maximize the usage of customers information (purchase history) in developing relevant marketing programs. Defines & executes CRM analytics.
• Strategize, develop and execute CRM programs for the brand.
• Evaluates CRM campaigns against target KPIs and shares learnings.
• Work with the right partners to recruit new clients or prospective clients. Develop a yearlong strategy and calendar for recruitment.

• Minimum 5 years of experience in beauty / FMCG / luxury / consumer / retail industry preferred.
• Strong expertise in driving business/brand strategy & execution (sales, marketing, media, PR, and market development)
• Good analytical skills with ability to grasp numbers and problem-solving.
• Well-groomed, confident, and independent individual with entrepreneur spirit. Able to handle negotiations and meetings with higher level executives, both internally and externally
• Digitally savvy and familiar with various eCommerce and social commerce selling tools and platforms.
• Fluent in English, any other Asian language an advantage to support business needs within Asia Pacific.
• Proficient in MS Office, strong in excel (pivot table, vLookup) and PowerPoint presentation.
• A strong team player with the ability to work in a fast-paced, dynamic environment.
• Resourceful, meticulous, and well organized with a positive can-do attitude.
• Passion for the beauty industry and a genuine interest in developing a career in marketing or beauty.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your Impact

• Identify training needs and formulate winning strategies for Education across respective markets to support their business needs and objectives.
• Lead and facilitate the regional educators in planning, developing, and implementing strategies and projects.
• Ensure TR & SEA-specific retail excellence with the client-centric approach in all Education programs and activities are executed in line with Makeup FOR EVER’s standards & values.
• Collaborate with and influence the International Edu team to fulfill market needs such as events and training programs.
• Lead Retail Operation Executive SG to ensure the smooth running of store operations to push sellout.

Your Mission 

Strategy Planning & Training 

• Develop and adapt education materials to address the business environment's and customers' needs.  
• Lead and coach educators to implement training programs and strategies.
• Follow up and evaluate the effectiveness of training programs and activities and provide recommendations to markets.
• Design and execute the planned retail & education curriculum, digital learning APP, and grooming guidelines for the retail team to optimize productivity to achieve the overall sell-through objectives.
• Assist educators in planning training calendars and budgets to meet the overall business, sales, and marketing objectives.
• Work with educators to improve the field team’s brand & product knowledge, make-up skills, and selling techniques.
• Plan and deliver training according to market needs – Singapore Local Market and TR-specific training.  
• Maintain a keen understanding of competitors' training trends and best practices.
• Plan for forecast training gifts and testers with educators.

People Development 

• Collaborate with educators & retail team to identify and develop talents to advocate and implement “The Makeup Artist Journey.”
• Provide regular Train-the-Trainer workshops to educators and the retail team.
• Train and provide certification for regional educators and field teams on in-house development programs.
• Map out regional educators’ development with the HQ education team and arrange workshops to elevate skills.
• Motivate and engage the field team by organizing key events, e.g., expert seminars, BA dinners, and contests.

Retail Excellence 

• Design service flow adapted to different market needs.
• Incorporate relevant processes and guidelines into specific training programs to ensure the best service quality and grooming that aligns with the desired brand image.
• Monitor expert grooming standards and implement seasonal makeup looks and attire to promote newness.
• Actively participate in the launch animation planning with the marketing and retail team.
• Gather customer & field team’s product feedback and relay it to marketing for review.
• Work with Marketing & Retail functions to formulate responses and follow up on customer complaints.
• Support HPPs, makeup shows, livestreams, in-store events, or other events sponsored by the brand.

Collaboration & Bridging The Markets 

• To be the face of Education in respective markets & establish good relationships with all the education departments of all TR and market partners.
• Maintain a good relationship with other markets’ education teams, seek opportunities for cross-over projects, and exchange best practices.
• Collaborate with HQ on specific project implementation and adaptation to TR APAC & SEAO markets.

Managing Retail Operations for Sephora SG

Lead and manage Retail Operation Executive, SG to:

1. Ensure smooth running of store operations - sufficient stocks & testers, merchandising, beauty events, in-store activities, and customer loyalty development.
2. Conduct regular check on merchandising and gondola maintenance and provide feedback to the Marketing/VM team
3. support the selling effort.
4. Conduct demos/talks/workshops for consumers during key launch activities
5. Monthly submission of competitors’ launches, promo mechanics, and animation spaces to Marketing.
6. Provide Sephora floor layout when the regional VM team requires such.
7. Commission and duty roster for MUEs in selected Sephora stores.

Industry : Retail

Working hours & Time : 5 days work week inclusive of one weekend ( 1 of the off day will be on a weekday)

Benefits : Basic + Allowances + AWS +Variable Bonuses

Duties

Merchandising and Market Research

1. Devise and implement sales and merchandising plans and strategies to achieve sales, stock and profit targets of the department. To maximize sales and minimize losses through the proper management of staff, merchandise and space of department.

2. Manage and control buying budgets, merchandise mix and stocks.

3. Enhance online store sales by extending and maximizing the synergy effect with our physical store.

4. Forecast and analyze fashion and demand trends, explore and recommend new merchandise mix and suppliers.

5. Plan and develop effective and efficient sourcing and procurement systems, source and procure merchandise.

6. Conduct market survey, research trade information and analysis on competitors’ stores.

7. Negotiate with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas.

8. Plan and organize merchandise purchase and delivery schedule from overseas buying trips.

9. Plan and execute renovation plan/s for department.

Business / Sales and Cost Management

10. Management of day-to-day business plans and sales operations of department.

11. Effective management / control of operating expenses (including manpower expenses).

12. Support sales floor operations (during operation hours) and to lead and motivate staff and promoters to carry out their duties effectively and efficiently in order to achieve sales, profits and stock targets.

13. Prepare and analyze sales / profits / stock reports; prepare budget reports and any other records required by the company.

Advertising and Promotions Events / Merchandise Presentation

14. Prepare and execute advertising and promotion plans, budget and schedules based on sales plan.

15. Enhance merchandise presentations (display).

16. Embrace digital marketing for better customer engagement and business growth for physical store and online store.

Staff Management & Customer Service

17. Prepare and execute manpower plans; to check and approve department’s monthly staff roster; to ensure optimal management of manpower strength/effective manpower planning.

18. Conduct On-The-Job training - ensure that all staff and promoters provide the highest level of service to customers; adhere to company policies, rules and regulations; behave according to business etiquette and standards set by the company; are properly dressed and groomed.

19. Conduct effective performance management of staff.

20. Keep up-to-date on store information and product knowledge to sell and promote merchandise and services of the company, employing a consistently high level of service.

21. Establish and reform operation system, merchandise assortment and (improve) service level based on customers’ requirement/feedback; resolve customer complaints and to obtain customers’ feedback.

Compliance Management

22. Comply with Company’s policies, rules and regulations and to abide by social rules and regulations.

23. Comply with all government’s regulations including rules governing the Workplace Safety & Health (WSH) Act. Ensure that all risk management measures are in order and that all staff, promoters and suppliers adhere to the safety requirements.

24. Maintain in confidence, all Confidential Information owned or used by the Company, associated businesses, property or transaction, and prevent disclosure of details of any clients, customers or suppliers of the Company.

25. Any other job-related duties as and when assigned by the company.

Production Manager

• Location: Ang Mo Kio
• Working days: 5 days 8:30am – 5:30pm
• Salary Range : $5000 - $8500

Job Requirements :

• Degree in Manufacturing Engineering, Quality Engineering or related technical field.
• 5-10 years of experience in an industry working to strict compliance guidelines (aerospace, nuclear, medical, automotive, etc.).
• Ability to read, analyse and comprehend drawings and engineering specification and maintenance manuals.

Job Descriptions:

• Direct and supervise production departments, receiving / warehouse / shipping and provide backup for Quality Director.

Essential Responsibilities:

• To lead a team of assistant manager, engineer in establishing production processes, workflow, workplace safety / health and optimizing factory resources to meet customers delivery requirements according to planned schedules and agreed quality specifications.
• Lead the team in the productivity improvement.
• Confer with senior management personnel to establish production and performance standards, develop budget and cost controls, and obtain data regarding types, quantities, specifications and deliveries of supplied products and projects in order to plan and effectively manage department operations.
• Read and interpret work orders, blueprints, engineering standards, component maintenance manuals and specifications to determine assembly, testing, quality and documentation/certification requirements.
• Assist in development of new projects. Contribute to development of Repair Specifications, PMAs and new assembly/test/inspection processes and procedures while ensuring conformance to Regulatory and OEM requirements.
• Coordinate or arrange all facility repairs of both the buildings and manufacturing and shipping equipment.
• Assist manufacturing and sales personnel to understand technical information and requirements, testing procedures, and shop capabilities.
• Develop training materials and provide on-the-job training; maintain training logs for personnel.
• Work with the Quality Director to learn and implement Regulatory Compliance Requirements such as FAA, EASA, CASE and interfaces with FAA Manufacturing/Flight Safety/Aircraft Certification offices. Ensure compliance with customer requirements.
• Plan and direct department activities by establishing priorities and sequences of operations for effectiveness, costs and ensuring customer service.
• Ensure that all Customer Orders are on-time and all requirements are met.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Introduction

PKF-CAP LLP is a member firm of PKF International Limited which is a network of legally independent professional service firms providing audit and assurance, accounting, tax, corporate recovery and insolvency, corporate finance, and financial advisory services to clients in more than 100 countries around the world.

In Singapore, we are a dynamic and growing risk consulting practice looking for hard-working and ambitious professionals to join us.

Our values are simple yet powerful. We believe in passion, hard work, and dedication to client service and reward our people for performance and contribution to the firm. Our people learn from job experience as well as training conducted by Directors, Managers, and external trainers. At PKF-CAP LLP, we grow ourselves by inculcating a culture of learning and thriving on our creativity to solve business challenges.

Our clients include listed companies and non-profit organisations.

As an Assistant Manager, you will work as part of a team with extensive industry experience, helping our clients solve their complex business issues and be the catalyst to help shape a new Risk Consulting paradigm and identify areas of potential performance improvement.

Responsibilities

• Identify key controls and tailor audit procedures to evaluate the design and validate the operating effectiveness of internal controls in various business processes;
• Provide risk advisory audit support to audit engagements on regulatory and compliance matters
• Prepare internal audit reports including audit observations and recommendations on business processes and enhancement of internal controls
• Review and recommend practical business process improvements to address control gaps and to enhance efficiency where possible;
• Participate in fieldwork and inform engagement managers on job status
• Conduct presentations of audit findings and advise our clients on regulatory and compliance matters, including but not limited to reviewing and formulating recommendations for processes and controls in compliance with regulatory requirements
• Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes
• Ensure compliance with relevant laws, regulations, and industry standards.
• Stay updated on changes in regulations that may impact the operations and internal controls.
• Participate in the development and enhancement of internal audit methodologies, processes, and tools.
• Contribute to the continuous improvement of internal audit practices and the overall governance framework.

Qualifications

• Bachelor's degree in accounting, finance, business, or a related field.
• Professional certifications such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or other relevant certifications are often preferred.
• Minimum 3 – 4 years of experience in internal audit
• Strong understanding of internal auditing standards, principles, and practices.
• Excellent analytical, critical thinking, and problem-solving skills.
• Proficiency in using audit software, data analysis tools, and Microsoft Office applications.
• Effective communication skills, both written and verbal, for reporting findings and interacting with stakeholders.
• Attention to detail and the ability to work independently and as part of a team.

Job Description & Requirements

Job Summary: The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

d²X Expertise is a global IT Services company dedicated to Project Management, Service Management and Contract Management operations. We provide to our customers, CxOs (CIO, CTO, COO, CEO) of multinational, or large international companies, a full range of services to secure their commitments.

Based in Singapore, France, Switzerland and Belgium, our consultants have both a strong experience and the right soft skills to steer and manage multi-level projects and complex IT projects.

• Project Management: PM in infrastructure, solution, application, IT Project Office set-up, Business Analyst…
• Service Management: implement ITIL process, Service Catalog, SLA, KPI, Change Management, Service Delivery Management, Outsourcing Contract Management)
• Contract management: Transition Manager, Relationship Manager, Contract manager..

We are serving key accounts across Asia & Europe in multiple industries including Services, Manufacturing, Financial Services, Transportation & Logistics, Telecom...

Job Overview:

We are seeking a highly skilled and experienced IT Infrastructure Project Manager to join our dynamic team. As an IT Infrastructure Project Manager, you will be responsible for overseeing and managing the planning, implementation, and execution of various IT infrastructure projects, including data centers, cloud initiatives, and Microsoft 365 (M365) deployments. You will collaborate with cross-functional teams to ensure the successful delivery of projects within scope, budget, and timeline, while leveraging M365 technologies. The ideal candidate should possess excellent leadership, communication, and problem-solving skills, along with a strong technical background in IT infrastructure management, data centers, cloud technologies, and M365.

You will contribute to IT infrastructure projects and operations to ensure functioning in the area of network & telecommunications, applications hosting, and hardware and servers, according to business and IT needs. You will report to the Network & Infrastructure Operations Manager Americas.

Your main responsibilities will be:

IT Infrastructure delivery

• Collaborate with Regional Service Desk and IT Competency Centre resources on project.
• Help with feasibility analysis on potential future projects.
• Contribute to the design of local IT projects.
• Implement local IT projects.
• Implement global projects locally.
• Maintain understanding of technology trends and directions.

IT Infrastructure operations

• Ensure availability and continuity of the infrastructure services in their scope.
• Manage technical solutions efficiency operated in the sites under your responsibility.
• Involved in Incident, Problem, Change and Service Request Management.
• Provide solutions based on Service Level Goals.
• Escalate recurring or impactful issues to problem managers.
• Contribute to resolution of problem following priorities defined by the problem manager
• Propose or recommend IM&T Infrastructure Services modifications.
• Support Infra Analyst Sr/Infra Analyst with their relevant activities.
• Lead small teams within the group for specific activities.
• Ensure all technical Documentation is produced and updated.
• Coordinate and help deliver relevant DR Tests.

Your professional profile includes:

• University degree in Information Technology.
• At least 4 years of experience in the responsibilities of the role.
• Technical knowledge of IT including networking, virtualization, storage management, backup, mobility solutions, and disaster recovery strategies for systems deployed on multiple platforms.
• Cisco CCNA certifications.
• ITIL foundations or similar.
• Knowledgeable with tooling to automate monitoring and procedures.
• Advanced level of English.

Our Benefits

• Health & medical plan coverage.
• Career Development Opportunities with access to many virtual learning sessions.
• International working environment.
• Quality of Life program.