PIF Capital

Who we are

PIF Capital is a One-stop Capital Resource Platform to Fast-Track Growth Development for SMEs. Our vision is to build A+ Companies & Capital Entrepreneurs, to grow and corporatise SMEs to maximise their business valuation.

Roles & Responsibilities

Reporting to the Chief Marketing Officer, this role will support the Marketing team’s branded and special events and will coordinate the team’s efforts in building, championing and enhancing PIF Capital’s corporate reputation through a mix of strategic and integrated initiatives with a special focus on events and brand marketing across the region.

We are looking for an exceptional Senior Events Marketing Specialist/ Assistant Manager/ Manager who thrives on interpersonal interactions, possess an innate drive that engage regularly with key stakeholders, passionate about inbound communications and most importantly, excited about driving and managing successful events for our Capital Community.

As part of the marketing team, you will be responsible for our members’ engagements and with our brands, leaders, partners and educational framework.

Role & Responsibilities

· Plan and manage a calendar of hybrid and physical events;

· Ensure the smooth execution of both hybrid and physical events for the company across several markets;

· Support the planning and smooth execution of conferences, seminars, event sponsorships and exhibitions;

· Providing timely reporting on all engagement metrics and post event analysis;

· Support and coordinate all logistical arrangements for both hybrid and physical events;

· Support the governance of policies, guidelines and processes related to the brand (e.g., brand identity, public relations/social media, web style guide, social media playbook), and assist in monitoring our partners’ and vendors’ adherence to achieve consistency across the region;

· Play an integral part in building and maintaining warm yet professional communications with prospects, members and other key stakeholders, contributing towards our robust lead management processes; and

· Any other tasks as assigned by the Management.

Requirements

· At least 4 years of relevant working experience in an events or conference management role

· Competent in planning and executing tradeshows, conferences, seminars, event, sponsorships and exhibitions

· Ability to work independently and collaborate as a team player

· Comfortable with the use of IT equipment and software applications (i.e. Zoom) for conferencing and or webinars

What We Offer

PIF Capital is a family-oriented company with a friendly, fun, exciting and entrepreneurial environment that offers you with the opportunity to growth your skills and talent effectively as we believe in investing in our talents.

We offer you a very comprehensive hands-on training on operational skills, leadership as well as entrepreneurship. We offer you the opportunity to learn and gain valuable insights about the unique IPO industry. Immediate commencement will be a great advantage!

Requirements

· Diploma/Degree in Events Management, Tourism and Hospitality Management and or any other related fields

· Experience in vendor/agency management and project management is a must

· Advanced proficiency in Microsoft Office, including Excel, PowerPoint, Word, Office 365

· Good written and verbal communication in English with seasoned presentation skills

· Skills in strategic thinking, creative analysis, ideation, and problem-solving are a must

· Attention to detail

An established wellness beauty group is seeking an experienced and intiative HR MAnager. If you are interested, feel free to apply!

1. Performance Management:

• Develop and implement performance appraisal processes, forms, and matrices.
• Manage the staff retention process by gathering and managing employee feedback.
• Implement performance improvement plans to enhance employee performance.
• Develop and implement succession planning strategies.
• Support the consolidation of HR reports/analysis for the Group and generate statistical reports as and when required.

2. Payroll:

• Prepare payroll reports required for internal use and/or submission to relevant authorities
• Process government claims (Employee Maternity Leave, Childcare Leave, in-camp Training etc.)
• Attend to regulatory surveys, audits and system
• Review and ensure payroll procedures are aligned with corporate governance controls
• Assist with preparation of salary and allowances budget and reviews

3. Compensation and Benefits:

• Design and manage salary and incentive schemes to attract and retain talent.
• Oversee insurance and medical benefits programs.
• Conduct regular reviews and updates on compensation and benefits to ensure competitiveness in the market.
• Stay updated on market and industry benchmarks to ensure competitive compensation and benefits offerings.

4. HR Reporting/Dashboard:

• Maintain and provide regular updates on manpower status.
• Keep management informed about employee-related matters.
• Provide quarterly HR updates to the management team.

5. Projects:

• Plan, forecast, and manage HR budgets.
• Organize job fair events, and corporate social responsibility initiatives.
• Approaching schools to offer internship and job opportunities after graduation.

6. Recruitment:

• Consolidating, reviewing and planning all the Guarding manpower needs to support Operations
• Strategies and plan recruitment road shows, advertisements, etc
• Organise and manage a team to be handle the screening of candidates via resumes and job application forms, and conducting all the essential screenings such as interviews, reference checks and credit liabilities
• Set up, manage and ensure all onboarding and new hire process such as:

1. Proper documentation of employee database and personnel files

2. Process work pass and license applications, issuance & cancellations

3. Conduct orientation

4. Background screening and checking

7. Others:

• Manage employee disciplinary cases and ensure compliance with company policies and guidelines.
• Develop and update HR policies and employee handbook.
• Ensure employee safety and wellness initiatives are in place.
• Promote employee satisfaction through various engagement initiatives.
• Enhance company brand image and awareness through effective HR practices.
• Provide oversight on overall HR functions within the organization.
• Lead a team of HR executives, strengthen team performance and standards.
• Promote staff awareness of workplace safety and health, communicate and educate staff on the Act’s requirement to continually drive awareness
• Manage and supervise the Office Admin Function
• Overall in charge of Office & HR Administration function (such as office rental, office workspace allocation, wellness program, season parking, staff pass, etc)

An ideal candidate should have the following:-

• Bachelor’s degree in Human Resources, Business Studies, or Business Administration
• At least five years of relevant experience (specifically in HR Governance, people risk management, HR budgeting, and Office Administration), amongst which 5 - 8 years in a people management role
• Well versed and knowledgeable in HRIS System (Just login, Unit4)
• Experiences in rolling out HRIS implementation projects within organizational
• Good knowledge of employment laws and regulations
• A strong communicator with excellent interpersonal and influencing skills
• Resourceful, independent, meticulous with a strong desire to learn, and be able to work in an agile environment
• Able to work independently with integrity under minimal supervision and collaboratively within and across teams
• Preferably able to commence work immediately

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.
We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Service Delivery Manager to be part of our diverse team of talents here at NCS!

The Service Delivery Manager is responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.,including:

• ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure

• assisting the Senior Managers to train and guide junior team members.

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided ( Service Level Agreements (SLAs) and Key Performance Indicators(KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

A little about you:

• Typically 6 years of IT project management experience
• Strong knowledge in process improvement methodologies and tools
• Understanding of Software Development Lifecycle (SDLC)
• Degree in Information Systems, Computer Science or equivalent
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Technical knowledge of Java (mandatory), Cloud Solution Architecting, Oracle SQL, Red Hat Enterprise Linux

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

WHO ARE WE?

Zumvet is a Singapore-based online pet healthcare platform - we connect veterinary professionals with pet parents to deliver accessible, affordable, and high-quality care through video consults and home-based services. We help pet owners triage emergency situations and can serve as a first point of contact for owners to decide if a physical consultation is required. Animal healthcare is made more convenient through medication delivery and home-based services.

Why partner with ZumVet?

ZumVet offers an opportunity for Vets to ensure continuity of care for pets with the practice of veterinary telemedicine in a convenient and effective way.

The responsibility of the Veterinary Practice Manager is to effectively use all available resources to provide the best possible patient care by the clinic and to ensure profitability of the practice.

The veterinary practice manager reports to Management.

Areas of responsibility encompass but not limited to:

1. Veterinary Practice Administration

2. Operational plans

3. Training of staff

4. Ordering and stocking supplies and equipment

5. Staffing

6. Safety and Security

7. Review/evaluation/analysis of the past performance of the practice.

To be successful in this role, you will generally need the following skills and qualities:

1. Organization skills: This position requires a fine balance of administrative and clinic functions to coordinate the programs and resources including human resources.

2. Leadership skills: Veterinary practice managers must be able to motivate employees and deal with issues that may arise so that the vets can focus on helping the health of the animals.

3. Communication and interpersonal skills: Most of a veterinary practice manager’s day is spent working with other people, so verbal and written communication skills and the ability to work effectively with others are key to success.

4. Ability to work and resolve problem independently.

This is a Full time position with 1 weekend shift included

Requirements:

• Polytechnic diploma or higher
• Min 3 years of supervisory experience
• Remuneration will commence with experience.

Email to: [email protected]

Subject: Engagement Manager / Go-to-market Product Manager

Encompass events organization, marketing planning and strategy, product go-to-market planning and strategy and customer engagement.

The Team aims to spearhead the digital transformation of the government. Our team aspires to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for an outgoing individual that is able to cultivate relationships with different stakeholders, drive adoption, and is passionate about running marketing campaigns and events. Be part of a web search & AI team, that is data driven, values excellence, and balances efficiency with effectiveness.

You will be part of an agile team that is working on SearchSG. Powered by machine learning and artificial intelligence, SearchSG is a Search-as-a-Service tech stack developed internally within GovTech that aims to be the de facto search tool within the Singapore Government. The team’s vision is to improve the findability of Government information and services for the general public.

What to expect

● Mainly responsible for managing/engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns & events, and creating reports.

● Evaluate and pinpoint the sustained competitive advantages of our product offerings amid a swiftly changing marketplace characterized by intense competition, rapid technological advancements, and a dynamic regulatory environment

● Work closely with product managers to develop and mold comprehensive go-to-market strategies for products/programs over multiple years, grounded in essential competitive insights and operational metrics

● Run events, workshops, webinars and build cases for potential opportunities, and generate insightful recommendations regarding strategic possibilities and operational efficiency

● Own the marketing plan to grow the community and develop the business

● Build the brand and awareness of the web search & AI team product

● Craft Electronic Direct Mailers (EDMs) and develop content for email marketing campaign

● Source and develop marketing collaterals (e.g. merchandise, prizes)

● Liaise with stakeholders to gather feedback for the team

● Respond to queries from users and drive conversion

● Work closely with Software Developers, User Interface/User Experience Designers, Data Analyst, Business Analyst, Product Manager, and Quality Engineer.

Requirements

● Experience in digital marketing – email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.

● Experience in planning and executing events

● Experience in developing a marketing strategy & plan

● Proficiency in project management and cross-functional collaboration

● Able to understand technical concepts in product

● Able to contextualize and switch between macro product market strategy to micro product engagement with other government agencies

● Proficient in English (verbal & written)

● Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)

● Excellent communication and interpersonal skills

● Excellent time management

● Prior experience in customer engagement, tech market strategy or data analytics is a good to have

● Able to thrive in an uncertain and agile environment

● Able to work independently and collaborate in a team

Preferred

● Minimum of 5 years’ experience in digital marketing and events

● Familiar with leading search tools (e.g. Google Search Console, Ahrefs, Semrush)

● Knowledge in AI/ML

● Creative with an eye for design

● Data and insights driven

● Outgoing personality, proactive, and takes initiative

● An appetite for learning and development

● Resourceful problem solver

Email to: [email protected]

Subject: Project Manager

1. Responsibilities

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Plan and lead the development of the business case/concept paper and funding.

· Plan and lead the overall procurement activities, in particular Tender Specifications compilation, tendering, tender evaluation, recommendation & award.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project maintenance, lead the application maintenance and support services covering:

ü Contract Management

ü Service Level Management (SLM)

ü Service/Change Request Management (scope, schedule, budget, prioritisation)

ü Problem and Incident Management (tracking, escalation, closure)

ü Audit and Security Services

ü Risk Management

2. What we are looking for

i. General

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Knowledge of Singapore Government procurement and governance processes will be an added advantage.

· Knowledge of design thinking and workshop facilitation will be an added advantage.

ii. Infrastructure specialisation (additional requirements)

· Proven ICT project management experience, preferably in medium to large scale ICT projects in government sector.

· Experience in IT Infra Project Management (Systems, Cloud, Network, Facilities, Data Center).

· Possess a proven and successful track record in delivering complex IT projects/programs.

· Hands-on IT professional with full SLDC lifecycle experience.

· Experience in a project management methodology - Prince2, PMP.

· Good knowledge of ICT infrastructure: Servers. Network, IT Security, end-user computing (EUC), ICT Operation.

iii. Security specialisation (additional requirements)

· Knowledge and experience on Use Cases and threat model development.

· Strong knowledge in Firewall, IPS, WAF, Proxy, API gateways and Network Security Architecture.

· Experience in SIEM, Security Architecture.

· Review and verify security requirements for new initiatives, for delivery of secured systems.

· Strong understanding and experience of Singapore Government security standards and compliance.

· Familiar with Singapore Government data security policies and governance

iv. Change Management specialisation (additional requirements)

· A solid understanding of how people go through a change and the change process.

· Experience and knowledge of change management principles, methodologies and tools.

· Acute business acumen and understanding of organizational issues and challenges.

· Experience with large-scale organizational change efforts

· Change management certification or designation desired.

Email to: [email protected]

Subject: Project Manager

1. Responsibilities

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Plan and lead the development of the business case/concept paper and funding.

· Plan and lead the overall procurement activities, in particular Tender Specifications compilation, tendering, tender evaluation, recommendation & award.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project maintenance, lead the application maintenance and support services covering:

ü Contract Management

ü Service Level Management (SLM)

ü Service/Change Request Management (scope, schedule, budget, prioritisation)

ü Problem and Incident Management (tracking, escalation, closure)

ü Audit and Security Services

ü Risk Management

2. What we are looking for

i. General

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Knowledge of Singapore Government procurement and governance processes will be an added advantage.

· Knowledge of design thinking and workshop facilitation will be an added advantage.

ii. Infrastructure specialisation (additional requirements)

· Proven ICT project management experience, preferably in medium to large scale ICT projects in government sector.

· Experience in IT Infra Project Management (Systems, Cloud, Network, Facilities, Data Center).

· Possess a proven and successful track record in delivering complex IT projects/programs.

· Hands-on IT professional with full SLDC lifecycle experience.

· Experience in a project management methodology - Prince2, PMP.

· Good knowledge of ICT infrastructure: Servers. Network, IT Security, end-user computing (EUC), ICT Operation.

iii. Security specialisation (additional requirements)

· Knowledge and experience on Use Cases and threat model development.

· Strong knowledge in Firewall, IPS, WAF, Proxy, API gateways and Network Security Architecture.

· Experience in SIEM, Security Architecture.

· Review and verify security requirements for new initiatives, for delivery of secured systems.

· Strong understanding and experience of Singapore Government security standards and compliance.

· Familiar with Singapore Government data security policies and governance

iv. Change Management specialisation (additional requirements)

· A solid understanding of how people go through a change and the change process.

· Experience and knowledge of change management principles, methodologies and tools.

· Acute business acumen and understanding of organizational issues and challenges.

· Experience with large-scale organizational change efforts

· Change management certification or designation desired.

Email to: [email protected]

Subject: Engagement Manager / Go-to-market Product Manager

Encompass events organization, marketing planning and strategy, product go-to-market planning and strategy and customer engagement.

The Team aims to spearhead the digital transformation of the government. Our team aspires to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for an outgoing individual that is able to cultivate relationships with different stakeholders, drive adoption, and is passionate about running marketing campaigns and events. Be part of a web search & AI team, that is data driven, values excellence, and balances efficiency with effectiveness.

You will be part of an agile team that is working on SearchSG. Powered by machine learning and artificial intelligence, SearchSG is a Search-as-a-Service tech stack developed internally within GovTech that aims to be the de facto search tool within the Singapore Government. The team’s vision is to improve the findability of Government information and services for the general public.

What to expect

● Mainly responsible for managing/engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns & events, and creating reports.

● Evaluate and pinpoint the sustained competitive advantages of our product offerings amid a swiftly changing marketplace characterized by intense competition, rapid technological advancements, and a dynamic regulatory environment

● Work closely with product managers to develop and mold comprehensive go-to-market strategies for products/programs over multiple years, grounded in essential competitive insights and operational metrics

● Run events, workshops, webinars and build cases for potential opportunities, and generate insightful recommendations regarding strategic possibilities and operational efficiency

● Own the marketing plan to grow the community and develop the business

● Build the brand and awareness of the web search & AI team product

● Craft Electronic Direct Mailers (EDMs) and develop content for email marketing campaign

● Source and develop marketing collaterals (e.g. merchandise, prizes)

● Liaise with stakeholders to gather feedback for the team

● Respond to queries from users and drive conversion

● Work closely with Software Developers, User Interface/User Experience Designers, Data Analyst, Business Analyst, Product Manager, and Quality Engineer.

Requirements

● Experience in digital marketing – email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.

● Experience in planning and executing events

● Experience in developing a marketing strategy & plan

● Proficiency in project management and cross-functional collaboration

● Able to understand technical concepts in product

● Able to contextualize and switch between macro product market strategy to micro product engagement with other government agencies

● Proficient in English (verbal & written)

● Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)

● Excellent communication and interpersonal skills

● Excellent time management

● Prior experience in customer engagement, tech market strategy or data analytics is a good to have

● Able to thrive in an uncertain and agile environment

● Able to work independently and collaborate in a team

Preferred

● Minimum of 5 years’ experience in digital marketing and events

● Familiar with leading search tools (e.g. Google Search Console, Ahrefs, Semrush)

● Knowledge in AI/ML

● Creative with an eye for design

● Data and insights driven

● Outgoing personality, proactive, and takes initiative

● An appetite for learning and development

● Resourceful problem solver

Email: [email protected]

Subject: Project manager

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with a governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders with good presentation skills.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project, including the performance guarantee and Warranty Period

· During project phase, lead the application in covering,

i. Contract Management

ii. Service Level Management (SLA)

iii. Service/Change Request Management (scope, schedule, budget, prioritisation)

iv. Problem and Incident Management (tracking, escalation, closure)

v. Audit and Security Services

vi. Risk Management

What we are looking for

· Tertiary Education in relevant fields is preferred.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles

· Team player with project management and people management skills

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Results and customer oriented

· Good written, verbal communication, presentation, and negotiation skills

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager

· A solid understanding of how people go through a change and the change process

Email to: [email protected]

Subject: Delivery Manager/ Product Manager/ Business Analyst

As Delivery Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools. You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

What to Expect:

● Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.

● Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.

● Brings new products to market by analysing proposed product requirements and product development.

● Introduces and markets new products by developing time-integrated plans with marketing and production.

● Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.

● Facilitating discussion, decision making, and conflict resolution.

● Understand the different technical aspects of the project including the capabilities and limitations of the systems.

● Communicate or share technical insights of a project to internal or external audiences.

● Support the Product Owner, especially on grooming and maintaining the product backlog.

● Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.

● Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.

● Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release.

● Responsible to track the application bugs, assess impact and severity of bugs.

● Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.

● Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.

● Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.

● Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.

● Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

How to Succeed:

● Bachelor's degree or higher in Computer Science/Engineering, Information Technology, Communications or other related disciplines.

● Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.

● Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.

● Self-driven and motivated to learn and follow topics related to the projects

● Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues ● Solid understanding of end-to-end agile software development process (Scrum and Kanban).

● Understand the project from the business and technical point of view

● Excellent communication skills. Able to communicate with technical and non-technical users.

Preferred:

● Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira, etc.

● Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred

● Understanding of government to government working relationship and familiarity with public service policies

● Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

Email to: [email protected]

Subject: Delivery Manager/ Product Manager/ Business Analyst

As Delivery Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools. You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

What to Expect:

● Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.

● Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.

● Brings new products to market by analysing proposed product requirements and product development.

● Introduces and markets new products by developing time-integrated plans with marketing and production.

● Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.

● Facilitating discussion, decision making, and conflict resolution.

● Understand the different technical aspects of the project including the capabilities and limitations of the systems.

● Communicate or share technical insights of a project to internal or external audiences.

● Support the Product Owner, especially on grooming and maintaining the product backlog.

● Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.

● Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.

● Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release.

● Responsible to track the application bugs, assess impact and severity of bugs.

● Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.

● Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.

● Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.

● Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.

● Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

How to Succeed:

● Bachelor's degree or higher in Computer Science/Engineering, Information Technology, Communications or other related disciplines.

● Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.

● Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.

● Self-driven and motivated to learn and follow topics related to the projects

● Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues ● Solid understanding of end-to-end agile software development process (Scrum and Kanban).

● Understand the project from the business and technical point of view

● Excellent communication skills. Able to communicate with technical and non-technical users.

Preferred:

● Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira, etc.

● Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred

● Understanding of government to government working relationship and familiarity with public service policies

● Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

Email to: [email protected]

Subject: Project Manager

1. Responsibilities

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Plan and lead the development of the business case/concept paper and funding.

· Plan and lead the overall procurement activities, in particular Tender Specifications compilation, tendering, tender evaluation, recommendation & award.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project maintenance, lead the application maintenance and support services covering:

ü Contract Management

ü Service Level Management (SLM)

ü Service/Change Request Management (scope, schedule, budget, prioritisation)

ü Problem and Incident Management (tracking, escalation, closure)

ü Audit and Security Services

ü Risk Management

2. What we are looking for

i. General

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Knowledge of Singapore Government procurement and governance processes will be an added advantage.

· Knowledge of design thinking and workshop facilitation will be an added advantage.

ii. Infrastructure specialisation (additional requirements)

· Proven ICT project management experience, preferably in medium to large scale ICT projects in government sector.

· Experience in IT Infra Project Management (Systems, Cloud, Network, Facilities, Data Center).

· Possess a proven and successful track record in delivering complex IT projects/programs.

· Hands-on IT professional with full SLDC lifecycle experience.

· Experience in a project management methodology - Prince2, PMP.

· Good knowledge of ICT infrastructure: Servers. Network, IT Security, end-user computing (EUC), ICT Operation.

iii. Security specialisation (additional requirements)

· Knowledge and experience on Use Cases and threat model development.

· Strong knowledge in Firewall, IPS, WAF, Proxy, API gateways and Network Security Architecture.

· Experience in SIEM, Security Architecture.

· Review and verify security requirements for new initiatives, for delivery of secured systems.

· Strong understanding and experience of Singapore Government security standards and compliance.

· Familiar with Singapore Government data security policies and governance

iv. Change Management specialisation (additional requirements)

· A solid understanding of how people go through a change and the change process.

· Experience and knowledge of change management principles, methodologies and tools.

· Acute business acumen and understanding of organizational issues and challenges.

· Experience with large-scale organizational change efforts

· Change management certification or designation desired.

Email to: [email protected]

Subject: Engagement Manager / Go-to-market Product Manager

Encompass events organization, marketing planning and strategy, product go-to-market planning and strategy and customer engagement.

The Team aims to spearhead the digital transformation of the government. Our team aspires to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for an outgoing individual that is able to cultivate relationships with different stakeholders, drive adoption, and is passionate about running marketing campaigns and events. Be part of a web search & AI team, that is data driven, values excellence, and balances efficiency with effectiveness.

You will be part of an agile team that is working on SearchSG. Powered by machine learning and artificial intelligence, SearchSG is a Search-as-a-Service tech stack developed internally within GovTech that aims to be the de facto search tool within the Singapore Government. The team’s vision is to improve the findability of Government information and services for the general public.

What to expect

● Mainly responsible for managing/engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns & events, and creating reports.

● Evaluate and pinpoint the sustained competitive advantages of our product offerings amid a swiftly changing marketplace characterized by intense competition, rapid technological advancements, and a dynamic regulatory environment

● Work closely with product managers to develop and mold comprehensive go-to-market strategies for products/programs over multiple years, grounded in essential competitive insights and operational metrics

● Run events, workshops, webinars and build cases for potential opportunities, and generate insightful recommendations regarding strategic possibilities and operational efficiency

● Own the marketing plan to grow the community and develop the business

● Build the brand and awareness of the web search & AI team product

● Craft Electronic Direct Mailers (EDMs) and develop content for email marketing campaign

● Source and develop marketing collaterals (e.g. merchandise, prizes)

● Liaise with stakeholders to gather feedback for the team

● Respond to queries from users and drive conversion

● Work closely with Software Developers, User Interface/User Experience Designers, Data Analyst, Business Analyst, Product Manager, and Quality Engineer.

Requirements

● Experience in digital marketing – email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.

● Experience in planning and executing events

● Experience in developing a marketing strategy & plan

● Proficiency in project management and cross-functional collaboration

● Able to understand technical concepts in product

● Able to contextualize and switch between macro product market strategy to micro product engagement with other government agencies

● Proficient in English (verbal & written)

● Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)

● Excellent communication and interpersonal skills

● Excellent time management

● Prior experience in customer engagement, tech market strategy or data analytics is a good to have

● Able to thrive in an uncertain and agile environment

● Able to work independently and collaborate in a team

Preferred

● Minimum of 5 years’ experience in digital marketing and events

● Familiar with leading search tools (e.g. Google Search Console, Ahrefs, Semrush)

● Knowledge in AI/ML

● Creative with an eye for design

● Data and insights driven

● Outgoing personality, proactive, and takes initiative

● An appetite for learning and development

● Resourceful problem solver

Email to: [email protected]

Subject: Delivery Manager/ Product Manager/ Business Analyst

As Delivery Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools. You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

What to Expect:

● Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.

● Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.

● Brings new products to market by analysing proposed product requirements and product development.

● Introduces and markets new products by developing time-integrated plans with marketing and production.

● Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.

● Facilitating discussion, decision making, and conflict resolution.

● Understand the different technical aspects of the project including the capabilities and limitations of the systems.

● Communicate or share technical insights of a project to internal or external audiences.

● Support the Product Owner, especially on grooming and maintaining the product backlog.

● Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.

● Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.

● Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release.

● Responsible to track the application bugs, assess impact and severity of bugs.

● Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.

● Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.

● Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.

● Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.

● Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

How to Succeed:

● Bachelor's degree or higher in Computer Science/Engineering, Information Technology, Communications or other related disciplines.

● Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.

● Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.

● Self-driven and motivated to learn and follow topics related to the projects

● Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues ● Solid understanding of end-to-end agile software development process (Scrum and Kanban).

● Understand the project from the business and technical point of view

● Excellent communication skills. Able to communicate with technical and non-technical users.

Preferred:

● Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira, etc.

● Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred

● Understanding of government to government working relationship and familiarity with public service policies

● Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

Email to: [email protected]

Subject: Delivery Manager/ Product Manager/ Business Analyst

As Delivery Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting-edge tools. You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

What to Expect:

● Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.

● Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.

● Brings new products to market by analysing proposed product requirements and product development.

● Introduces and markets new products by developing time-integrated plans with marketing and production.

● Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.

● Facilitating discussion, decision making, and conflict resolution.

● Understand the different technical aspects of the project including the capabilities and limitations of the systems.

● Communicate or share technical insights of a project to internal or external audiences.

● Support the Product Owner, especially on grooming and maintaining the product backlog.

● Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.

● Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.

● Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release.

● Responsible to track the application bugs, assess impact and severity of bugs.

● Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.

● Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.

● Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.

● Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.

● Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

How to Succeed:

● Bachelor's degree or higher in Computer Science/Engineering, Information Technology, Communications or other related disciplines.

● Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.

● Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.

● Self-driven and motivated to learn and follow topics related to the projects

● Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues ● Solid understanding of end-to-end agile software development process (Scrum and Kanban).

● Understand the project from the business and technical point of view

● Excellent communication skills. Able to communicate with technical and non-technical users.

Preferred:

● Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira, etc.

● Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred

● Understanding of government to government working relationship and familiarity with public service policies

● Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

Day to Day Operations

• Streamline the operations processes and improve efficiency and customer service standards.
• Ensure the company’s policies and standards are communicated and implemented.
• Oversee and assist in team members day to day task to ensure smooth operation.
• Ensure all outlets maintain outstanding store condition and visual merchandising standards.
• Work alongside our team members in-stores frequently to assist and to drive sales and improve operations

Stock/Inventory Management

• Control and manage inventory and transfers across all locations effectively
• Oversee stock-take exercises at all locations.
• Manage and execute all scheduled inventory counts in a timely manner
• Investigate any inventory discrepancies and reconcile all inventory reports and highlight all issues for management
• Ensure that the stock level at all locations is within the acceptable thresholds and work closely with the buying team on stock management.

Leadership

• Drive, inspire, motivate, manage and lead the team to achieve the company’s objectives by meeting sales target with an outstanding customer service and excellent operations management.
• Work with the team on personal development and onboarding training
• Provide consistent and effective feedback and performance counselling to coach each team member, ensuring that each team member grows professionally and develops outstanding sales and customer service to meet their personal sales target.
• Review and monitor individual performance in line with the company’s objectives.
• Deal with all issues that arise from team members’ (complaints, grievances, etc) and handle team members’ disciplinary issues
• Improve employee turnover and absenteeism
• Maintain staff discipline.
• Manpower training and recruitment.
• Provide leadership across all our locations and improve team spirit.
• Work closely with Ops/Sales manager to manage staff roster and manpower planning by ensuring smooth operations and cost-efficiency.

Customer Engagement

• Ensure high levels of customer satisfaction through outstanding customer service.
• Offer exemplary product knowledge to assist customers with their buying decisions.
• Develop customer service SOP and monitor compliance with a view of preventing and minimising customer complaints and better service recovery.
• Facilitate training to retail staff to ensure outstanding customer service standards

Job Requirements:

• Possess at least a Diploma in any field or any other relevant qualifications in retail studies with at least 5 years of experience in retail management, with at least 1 years of managerial experience.
• Possess strong analytical and leadership skills with good business acumen.
• Good in excel spreadsheet is a plus.
• Independent and able to work in a fast-paced environment
• Strong interest in retail operations and a passion to drive the brand forward
• Strong customer management and organizational skills.
• Foster, build and maintain relationships with stakeholders.
• Self-disciplined, driven and motivated.
• Adaptable to changes.
• Able to lead, motivate, and coach a team.
• Inventory Management and Loss Prevention

JOB DESCRIPTION

· Booking of customer appointments via different channels eg. Online, phone, etc

· Ensure customers’ physical treatment/product card balance tally with WESS System

· Compile outlet/roadshowfeedback forms and prepare reports

· Handles all customers’ online and offline enquires, complaints and refunds promptly

· Make sure all outlet staff possess and execute quality customer service

· Gather feedback/Investigate, discuss and negotiate with clients on complaint cases

· Gather feedback/Investigate, handle and process refund cases for customers

· Doing public relations with clients and maintain good relationship with them

· Ad-hoc tasks as assigned by Management

JOB REQUIREMENTS

· Possess a genuine willingness to learn, be intuitive，resourceful and coachable

· Possess an upbeat, positive and enthusiastic attitude. Create relationships from a cold start.

· Confident, self-starter who works well independently

· Must be highly self-motivated

· Professional phone etiquette

· Works well with other employees and is a team player with a positive attitude

· Strong communication skills, both oral and written

· With at least 1 year experience in customer service job or handling customers

· Basic knowledge on how to use Microsoft Word and Excel is required

· Knowledge on how to use WESS system and Infotech system will be best

· Minimum a diploma in any field of study is preferred

· Will be required to travel to various outlets and different roadshow venues to meet clients an

mangers when necessary

· Office working days and hours: Mon to Fri 9am to 6pm

职位描述

• 通过不同预约渠道进行客户预约，例如, 网上、电话等

• 确保客户的治疗/产品实体卡余额与WESS系统的一致

• 收集并集合分店/路演顾客反馈表格并准备相关报告

• 及时处理所有客户的线上线下查询、投诉和退款

• 确保所有分店员工拥有并执行优质的客户服务

• 针对客户投诉与退款，收集客户意见，调查，与客户讨论和谈判以便提 出最适合的解决方案

• 与客户进行很好的交流并与客户保持良好的关系

• 管理层分配的临时/索碎任务

工作要求

• 具有真诚的学习意愿、直觉性、足智多谋和易于接受指导

• 拥有乐观、积极、热情的态度，与客户从零开始建立关系

• 自信、主动、能独立工作

• 必须具有高度的自我激励能力

• 拥有专业的电话礼仪

• 与其他员工合作良好，具有积极的团队合作精神

• 较强的口头和书面沟通能力

• 具有至少1年客户服务工作经验或面对/处理客户的经验

• 需要有基本知识知道如何使用 Microsoft Word 和 Excel

• 了解并且会使用WESS系统和Infotech系统将是最好不过了

• 至少拥有任何学习领域的高中文凭

• 必要时将被要求前往各个分店和不同的路演场地与客户和经理会面 与开会或处理客户的投诉与退款

• 办公司工作日和时间：周一至周五上午 9 点至下午 6 点

Job Description:

• Identify the needs and extend professional advice and solutions to customer
• Conduct sales pitch to the customer and convert them into a long-term customer
• Provide exceptional customer experience and maintaining a high level of service standards
• Maintain a good after-sales relationship with the customer and see that their inquiries are managed promptly
• Provide professional body analysis and recommend a suitable range of treatments to customer
• Engage and establish relationships with the customer from the daily-assigned pool of leads
• Promoting the company’s services to the customer
• Achieve and exceed sales targets

Requirements:

• At least 5 years and above in the industry and with relevant experience.
• Possess a good learning attitude to excel in all areas.
• Good career opportunities as we are growing fast and steady.

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, GT Export and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Oversee operations to ensure smooth operations of all transactions, efficient customer service and high quality of service
• Manage staff involved in operational duties, including coordinating duties required by each staff member
• Support sales and administrative departments to ensure successful sales and financial transactions
• Provide internal stakeholders with necessary operations support and undertake any ad-hoc duties as assigned

Skills Required

• Proficient in MS Office
• Possess good interpersonal and communication skills

Other Requirements

• Possess a valid Class 3/3A license
• Dependable, able to multi-task
• Able to think critically
• Prior experience in the automotive industry will be an added advantage

Company’s Profile:

Established for over 35 years as a leading M&E engineering and construction services provider, specialising in ELV, LV, HV, ACMV and fire protection systems, the company is now looking for a qualified M&E Construction Manager to join their expanding team!

Work location: West area - Pioneer (project site)

Job Responsibilities:

• Plan, organize and set up site and sequential job planning for the smooth execution of projects to achieve cost, quality, timelines and customer satisfaction objectives.
• Carry out resource planning for project such as site staff, subcontractors, etc to ensure their effective deployment.
• Attend project kick off meeting, project team meeting, etc and updates on progress.
• Monitor all site staff, workers and subcontractor performance, manage all site staff and subcontractor schedule.
• Control materials, tools and equipment ordered and delivered.
• Ensure all discrepancies in drawings must be identified and cleared with consultants prior to site job progress.
• Prepare and routinely upkeep Project Construction Plan, site access plan, hoisting plan, temporary utilities plan, temporary office, holding areas, etc.
• Ensure adequate quality control measures either via on-site/off-site inspection and all completion/pre-handove inspections.

Requirements:

• At least 3 – 5 years’ Site experience in Construction companies
• Able to understand electrical drawing, specifications and requirements
• Education qualification in Mechanical / Electrical Engineering or any relevant Engineering qualification

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description & Requirements

Job Description

- Duties include responding to customers' inquiries and concerns, orders consolidation and processing orders to ensure timely deliveries.

- Maintains accurate records for all transactions including administering payments

- Handling simple AR/AP

- Liaise with supply chain and warehouse on stocks movements.

- Assist Marketing with documents/project following up.

- Timely follow-up on daily emails and manage response.

Requirements

- Proficient in Microsoft Excel

- Meticulous, attention to details

- comfortable with customer interface and following up with AR from time to time

- Able to think out of the box and good problem solving skills

*Part time or full time available

*Malaysians welcomed to apply as well.

Email CV to [email protected]

Encompass events organization, marketing planning and strategy, product go-to-market planning and strategy and customer engagement.

We are looking for an outgoing individual that is able to cultivate relationships with different stakeholders, drive adoption, and is passionate about running marketing campaigns and events. Be part of a web search & AI team, that is data driven, values excellence, and balances efficiency with effectiveness.

What to expect

● Mainly responsible for managing/engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns & events, and creating reports.

● Evaluate and pinpoint the sustained competitive advantages of our product offerings amid a swiftly changing marketplace characterized by intense competition, rapid technological advancements, and a dynamic regulatory environment

● Work closely with product managers to develop and mold comprehensive go-to-market strategies for products/programs over multiple years, grounded in essential competitive insights and operational metrics

● Run events, workshops, webinars and build cases for potential opportunities, and generate insightful recommendations regarding strategic possibilities and operational efficiency

● Own the marketing plan to grow the community and develop the business

● Build the brand and awareness of the web search & AI team product

● Craft Electronic Direct Mailers (EDMs) and develop content for email marketing campaign

● Source and develop marketing collaterals (e.g. merchandise, prizes)

● Liaise with stakeholders to gather feedback for the team

● Respond to queries from users and drive conversion

● Work closely with Software Developers, User Interface/User Experience Designers, Data Analyst, Business Analyst, Product Manager, and Quality Engineer.

Requirements

● Experience in digital marketing – email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.

● Experience in planning and executing events

● Experience in developing a marketing strategy & plan

● Proficiency in project management and cross-functional collaboration

● Able to understand technical concepts in product

● Able to contextualize and switch between macro product market strategy to micro product engagement with other government agencies

● Proficient in English (verbal & written)

● Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)

● Excellent communication and interpersonal skills

● Excellent time management

● Prior experience in customer engagement, tech market strategy or data analytics is a good to have

● Able to thrive in an uncertain and agile environment

● Able to work independently and collaborate in a team

Preferred

● Minimum of 5 years’ experience in digital marketing and events

● Familiar with leading search tools (e.g. Google Search Console, Ahrefs, Semrush)

● Knowledge in AI/ML

● Creative with an eye for design

● Data and insights driven

● Outgoing personality, proactive, and takes initiative

● An appetite for learning and development

● Resourceful problem solver

Company’s Profile:

Established for over 35 years as a leading M&E engineering and construction services provider, specialising in ELV, LV, HV, ACMV and fire protection systems, the company is now looking for a qualified M&E Construction Manager to join their expanding team!

Work location: West area - Pioneer (project site)

Job Responsibilities:

• Plan, organize and set up site and sequential job planning for the smooth execution of projects to achieve cost, quality, timelines and customer satisfaction objectives.
• Carry out resource planning for project such as site staff, subcontractors, etc to ensure their effective deployment.
• Attend project kick off meeting, project team meeting, etc and updates on progress.
• Monitor all site staff, workers and subcontractor performance, manage all site staff and subcontractor schedule.
• Control materials, tools and equipment ordered and delivered.
• Ensure all discrepancies in drawings must be identified and cleared with consultants prior to site job progress.
• Prepare and routinely upkeep Project Construction Plan, site access plan, hoisting plan, temporary utilities plan, temporary office, holding areas, etc.
• Ensure adequate quality control measures either via on-site/off-site inspection and all completion/pre-handove inspections.

Requirements:

• At least 3 – 5 years’ Site experience in Construction companies
• Able to understand electrical drawing, specifications and requirements
• Education qualification in Mechanical / Electrical Engineering or any relevant Engineering qualification

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Email to: [email protected]

Subject: Engagement Manager / Go-to-market Product Manager

Encompass events organization, marketing planning and strategy, product go-to-market planning and strategy and customer engagement.

The Team aims to spearhead the digital transformation of the government. Our team aspires to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for an outgoing individual that is able to cultivate relationships with different stakeholders, drive adoption, and is passionate about running marketing campaigns and events. Be part of a web search & AI team, that is data driven, values excellence, and balances efficiency with effectiveness.

You will be part of an agile team that is working on SearchSG. Powered by machine learning and artificial intelligence, SearchSG is a Search-as-a-Service tech stack developed internally within GovTech that aims to be the de facto search tool within the Singapore Government. The team’s vision is to improve the findability of Government information and services for the general public.

What to expect

● Mainly responsible for managing/engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns & events, and creating reports.

● Evaluate and pinpoint the sustained competitive advantages of our product offerings amid a swiftly changing marketplace characterized by intense competition, rapid technological advancements, and a dynamic regulatory environment

● Work closely with product managers to develop and mold comprehensive go-to-market strategies for products/programs over multiple years, grounded in essential competitive insights and operational metrics

● Run events, workshops, webinars and build cases for potential opportunities, and generate insightful recommendations regarding strategic possibilities and operational efficiency

● Own the marketing plan to grow the community and develop the business

● Build the brand and awareness of the web search & AI team product

● Craft Electronic Direct Mailers (EDMs) and develop content for email marketing campaign

● Source and develop marketing collaterals (e.g. merchandise, prizes)

● Liaise with stakeholders to gather feedback for the team

● Respond to queries from users and drive conversion

● Work closely with Software Developers, User Interface/User Experience Designers, Data Analyst, Business Analyst, Product Manager, and Quality Engineer.

Requirements

● Experience in digital marketing – email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.

● Experience in planning and executing events

● Experience in developing a marketing strategy & plan

● Proficiency in project management and cross-functional collaboration

● Able to understand technical concepts in product

● Able to contextualize and switch between macro product market strategy to micro product engagement with other government agencies

● Proficient in English (verbal & written)

● Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)

● Excellent communication and interpersonal skills

● Excellent time management

● Prior experience in customer engagement, tech market strategy or data analytics is a good to have

● Able to thrive in an uncertain and agile environment

● Able to work independently and collaborate in a team

Preferred

● Minimum of 5 years’ experience in digital marketing and events

● Familiar with leading search tools (e.g. Google Search Console, Ahrefs, Semrush)

● Knowledge in AI/ML

● Creative with an eye for design

● Data and insights driven

● Outgoing personality, proactive, and takes initiative

● An appetite for learning and development

● Resourceful problem solver