Purpose of the job

The Regional Operations Manager:

1. Must ensure Operational integrity for his/her stations in the region by strictly complying with safety and security regulations, following procedures and regulations established in the operational and safety manuals in force.
2. Manages quality standards in the stations in order to ensure customer satisfaction, controls cost at lowest possible level and optimize aircraft (and if applicable: truck) capacity, contributing to customer satisfaction and maximization of load factor.
3. Is the representative of Operations in the Management Team of the market. He/she is responsible for maintaining constant communication, either directly or via Local Operations staff, with Sales and Distribution, Customer Service, Local Authorities and suppliers.
4. Is part of the roster planning and performs tasks related to flight operations for all stations in the region on a regular basis. In this capacity, he/she will be required to maintain close communication with both internal stakeholders (e.g. Sales, Customer Service) as well as with external stakeholders (e.g. GHA, authorities, suppliers).
5. Is responsible for managing his/her team including all HR related aspects.

Key Responsibilities

Management/Administration

• Structure and manage an adequate operations supervisory team for cargo Handling supervision and/or executing all or partial cargo operations activities of the Carrier(s) (Documentation, warehouse). Guarantee that own staff and/or handling companies’ staff are trained according regulations standards of the carrier.

Elements are:

• Organize on a timely and correct manner as per local HR and AOD guidelines all HR issues related to own team.
• Perform appraisal and TCP in concert with Market Manager and Carrier AOD.
• Ensure adhering local labor law and regulations.
• Support and develop the local team through training and evaluation.
• Engineering of Local Operations Procedures
• Ensure formal delegation of duties in case of absence
• Ensure full alignment with Station manager and / or Regional Station manager.

Compliance Management

• Management of Safety, Security and Customs topics.
• Be accountable for the application of the carrier(s) AOC and local rules and regulations of the stations under his/her responsibility.
• Facilitate and follow-up on the external, internal audits and inspections.
• Participate in incident investigation processes and implement corrective actions.
• Ensure integrity of data capture, address transmitting issues.
• Be accountable for the compliance with the Safety Management System (SMS).

Safety Management System (SMS)

• Report unsafe situation and actively mitigate risks.
• Compliance: execution and steer towards improvement with local Operations, Ground Handling company (GHA), local authorities and industries related organizations.
• Implement and maintain “5-Must-haves” principles.
• Perform and follow up on performance reviews with GHA and action items coming from audits, inspections and other relevant platforms.
• Maintain current on all relevant training in order to keep up-to-date and have a high level of standard.
• Read and understand content of all operations manual and keep up-to-date with all published changes.
• Monitoring and follow-up on inbound and outbound non-compliance issues for improvement and preventive measures with origin and Hub.

Supplier Management

• Manage and continuously improve operational quality via operating mechanisms and quality measurement systems in close cooperation with Market Manager and AOD’s.
• Make report events, SMS performance and action implementation during internal review and external meeting with supplier.

Elements of the above are:

• Monitor Supplier, staff and equipment to achieve all quality targets and to execute all working procedures required on a per-shipment and flight level.
• Take local actions to correct any deviations or discrepancies and report to AODs and Market Manager.
• Guarantee all tracking/tracing (local) monitoring requests are actioned and ensure accurate and timely response.
• Perform regular review meeting with suppliers for analyzing and taking actions against deviations and discrepancies.

Cargo Handling

• Export and Transit: Guarantee build-up plan instructions for all flights related to his station(s) / his market, based on the final booking list, which will comply with all legal and procedural regulations.

Elements of the above are:

• Loading instructions for special loads like heavy and big shipments.
• Ensuring clear loading and buildup instructions.
• Ensure check on export manifest and manage disruptions (i.e. offloads) when needed.
• Control and enforce adherence to the AFLS processes i.e. Queue treatment & creation; flight planning; reassigment of shipments when applicable.

Import:

• Organize arrival manifest’s review for irregularities prior to flight arrival, problems’ anticipation and instruction of third party on necessary actions to alleviate or minimize consequences.
• Organize future flights’ preview for potential conflicts, especially for cargo planned from another station.

Flight planning:

• Ensure Flightplan creation
• Coordinate and optimize flight capacity vs. cargo demand.
• Organize and control last minute changes to optimize flight capacity.

Trucking:

• Organize and steer local trucking operations in case applicable.

Communication

• Messages with regard to individual shipments, flights and other events must be sent correctly, on time and according to pre-defined procedures to relevant and specified parties.

ULD and Stock Control

• Guarentee available equipment and consumables used for handling.

Elements are:

• Guarantee equipment is monitored by third-party staff, recognize training needs and organize locally
• Ensure ULD stock information is communicated timely and correctly
• Ensure station stock is managed effectively at lowest possible cost

Finance and Accounting

• Correct and on time handling of invoices in compliance with accounting procedures.
• Ensure GHA performs correct other charges collection procedures.
• Guarantee and/or perform the execution of the initial audit on all invoices for services performed at the station included but not limited to the handling invoice, equipment leases, maintenance, and consumables such as plastic, wood, etc.
• Steer and/or lead any discussion with suppliers on all cost discrepancies.

Job Requirements

Knowledge, Learned Disciplines, Experience

• Full knowledge of the IATA CHM.
• Full knowledge of the Cargo operational, compliance processes of the Carrier(s).
• Verbal/written proficiency in English.
• Knowledge of international, national and local regulations as well as company policies, procedures and requirements.
• Experience with operational excellence & lean management principles.
• Management experience at intermediate level.

Competencies

• Safety & Security awareness
• Analytical skills
• Integrity
• Leadership skills
• Building & Maintaining Relationships
• Cross functional awareness
• Independence
• Communication skills (oral and written)
• Decisiveness
• Hands-on
• Persuasiveness

Role Specifics

South East Asia

Within this role the Regional OPS Manager will be responsible for the Operational Compliance and Quality of all stations within this market. This is done either via delegated responsibilities to Operations Managers in the stations where the Regional OPS Manager is not located. On the station where the Regional OPS Manager is located (SIN) the direct day to day responsibility of the compliance and quality is under the responsibility of the Regional OPS Manager.

Market Manager is first appraiser, AODs are second appraiser.

(Applicants are required to have a valid visa to work in Singapore)

Key Responsibilities

Supervises employees involved in a variety of production and/or operation functions such as assembly, inspection, test, and/or final test which is related to the manufacturing of the company's capital equipment and systems, electronic, mechanical, electro-mechanical, and/or components, subassemblies and subsystems.

Prioritizes production schedules based on available manpower, equipment efficiency, capacity and materials requirements.

Participates in operational meetings. Supports the development and tracking of organization performance metrics. Schedules and conducts milestone meetings. Responsible for meeting or improving cycle time performance and other metrics.

Ensures timely response to operations issues impacting customer satisfaction; acts as an interface in the establishment of and ensuring conformance to customer/vendor requirements; prepares detailed analysis of cost of quality opportunity and initiates corrective action.

Oversees the prevention of employee accidents and injuries. Responsible for ensuring and documenting that all department employees (including temporaries) receive and follow appropriate department training including Environmental, Health and Safety training. Implements, emphasizes importance of, and monitors compliance to appropriate safety policies and procedures.

Develops personnel to include training and career development; manages the performance management process to include the development of team and individual goals, implementing employee development plans, and coaching. Manages the employee selection, hiring, reward and discipline processes.

Support the analysis of and plans for maximum production capacity optimization; implements and monitors manufacturing or dept. processes that collect, analyze and report key measurement data and real time status.

Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Takes corrective action.

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge

• Demonstrates understanding and application of procedures and concepts within own job family and basic knowledge of other related job families.

Business Expertise

• Applies understanding of how the team relates to other closely related areas to improve efficiency of own team

Leadership

• Has formal supervisory responsibilities; sets priorities for and coaches employees to meet daily deadlines

Problem Solving

• Uses judgment to identify and resolve day-to-day technical and operational problems

Impact

• Impacts the quality, efficiency and effectiveness of own team and its contribution to the business unit, department or sub-function

Interpersonal Skills

• Uses tact and diplomacy to exchange information and handle sensitive issuesMay be required to interact with outside customers, vendors or suppliers

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Organization Overview:

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative& Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

The Securities & Derivative Analyst 2 is an Intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives transactions.

Responsibilities:

• Perform trade verifications to ensure accuracy of booking requests
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports
• Participate in the periodic General Ledger (GL) proofing exercises as directed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant 2 years experience preferred
• Good understanding of Operations settlements, accounting and regulatory policies is preferred
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Consistently demonstrates clear and concise written and verbal communication skills
• Good analytical skills, positive attitude and good learning ability with great attention to detail and multitasking
• Good interpersonal, teamwork, communication and presentation skills
• Open to work on public holidays and weekends

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Purpose of the Job

1. Must ensure operational integrity for flights by strictly complying with safety and security regulations, following procedures and regulations established in the operational and safety manuals in force.

2. Manages quality standards in order to ensure customer satisfaction, controls cost at lowest possible level and optimize aircraft (and if applicable: truck) capacity, contributing to customer satisfaction and maximization of load factor while contributing to sustainability leadership goals of the company

3. Is the representative of the operations team for South East Asia in the station in which he/she is located while also performing tasks related to flight operations from other stations in South East Asia on a roster basis. In this capacity, he/she will be required to maintain close communication with both internal stakeholders (e.g. Sales, Customer Service) as well as with external stakeholders (e.g. GHA, authorities, suppliers).

Key Responsibilities

1. Management/administration

· Structure and manage an adequate process to supervise the handling process by third parties and/or executing cargo operations activities if needed. Guarantee that all staff of third parties involved in handling of flights, is trained according regulations standards.

Elements are:

· Support and develop the local handling team through training and evaluation

· Engineering of Local Operations Procedures

2. Compliance: Safety, Security and Customs

· SMS:

- Report unsafe situations and actively mitigate risks,

- Ensure to monitor SMS indicators, analyze events and define action plans.

- Monitor SMS performance and action during internal review and external meetings with third party handling company.

- Monitor staff / GHA and equipment to achieve all quality targets and to execute all working procedures required on a per-shipment and flight level.

- Take actions to correct any deviations or discrepancies and report to AODs and Market Managers.

- Guarantee all tracking/tracing (local) monitoring requests are actioned and ensure accurate and timely response by third-party handling company.

- Perform regular review meetings with suppliers (a.o. GHA, trucking companies) regular review meetings for analyzing and taking actions against deviations and discrepancies including CiQ quality reporting system.

· Compliance: execution and steer towards improvement with local Operations, GHA, local authorities, and industries related organizations,

· Implement and maintain 5 Must haves principles,

· Perform and follow up on performance reviews with GHA and action items coming from audits, inspection and other relevant platforms,

· Maintain current on all relevant training in order to keep up-to-date and have a high level of standard,

· Read and understand content of all operations manual and keep up-to-date with all published changes,

· Monitoring and follow-up on inbound and outbound non-compliance issues for improvement and preventive measures with origin and Hub.

3. Supplier Management

· Manage and continuously improve operational quality via operating mechanisms and quality measurement systems in close cooperation with Regional Operations Manager, Director SE Asia and AOD’s.

· Make report events, SMS performance and action implementation during internal review and external meeting with supplier.

· Support the supplier in the implementation the AF/KL operations projects.

· Elements of the above are:

- Monitor Supplier, staff and equipment to achieve all quality targets and to execute all working procedures required on a per-shipment and flight level.

- Take local actions to correct any deviations or discrepancies and report to Regional Operations Manager, AODs and Market Manager.

- Guarantee all tracking/tracing (local) monitoring requests are actioned and ensure accurate and timely response.

- Perform regular review meeting with suppliers for analyzing and taking actions against deviations and discrepancies.

4. Cargo Handling

· Export and Transit: while on roster, guarantee build-up plan instructions for South East Asia flights (or trucks) based on the final booking list, which will comply with all legal and procedural regulations. Elements are:

- Loading instructions for special loads like heavy and big shipments.

- Ensuring clear loading and buildup instructions.

- Ensure check on export manifest and manage disruptions (i.e. offloads) when needed.

- Control and enforce adherence to the AFLS processes i.e. Queue treatment & creation; flight planning; reassignment of shipments when applicable.

- Organize and steer local trucking operations in case applicable.

· Import:

- Organize arrival manifest’s review for irregularities prior to flight arrival, problems’ anticipation and instruction of third party on necessary actions to alleviate or minimize consequences.

- Organize future flights’ preview for potential conflicts, especially for cargo planned from another station.

· Communication

- Messages with regard to individual shipments, flights and other events must be sent correctly, on time and according to pre-defined procedures to relevant and specified parties.

5. ULD and stock control

· Guarantee available equipment and consumables used for handling.

Elements are:

· Guarantee equipment is monitored by third-party staff, recognize training needs and organize locally

· Ensure ULD stock information is communicated timely and correctly

· Ensure station stock is managed effectively at lowest possible cost

6. Finance and accounting

· Correct and on time handling of invoices in compliance with accounting procedures.

· Ensure GHA performs correct other charges collection procedures.

· Guarantee and/or perform the execution of the initial audit on all invoices for services performed at the station included but not limited to the handling invoice, equipment leases, maintenance, and consumables such as plastic, wood, etc.

· Steer and/or lead any discussion with suppliers on all cost discrepancies.

The responsibilities and tasks of the position are not limited to the above mentioned and change might occur in concert with direct Manager.

Due to the departure times of the most of the SE Asia flights, it will be required on occasions to work outside normal office hours as part of a predetermined roster or even on ad hoc basis. This will be considered as standard practice for the function for which no compensation is granted.

Job Requirements: Knowledge & Experience

· Verbal/written proficiency in English

· Experience with airline cargo handling processes

· Knowledge of international, national and local regulations with regard to air cargo transportation

· Proven supervisory experience > 5 years within airline cargo environment at intermediate level.

· Diploma/Degree or higher

· Study in logistics is an advantage

Job Requirements: Competencies

· Ability to work independently with minimal supervision

· Strong procedural discipline combined with high safety and security awareness

· Strive for excellence by paying attention to detail and accuracy

· Confident decision making and strong problem solving skills

· Communication skills (oral and written)

· Building & Maintaining Relationships

· Proactive

We are currently seeking a highly motivated individual to join our team as a key player in the Group Rewards department within the SATS Human Capital team. You will play a valuable part in ensuring the successful implementation of various Rewards programs that contribute to the effective retention and attraction of talent within the Organization. This position requires a detail-oriented individual with excellent problem-solving skills and the ability to collaborate with various stakeholders.

Key Responsibilities:

• Engage in activities to facilitate the development, execution, and management of compensation programs and projects.
• Administer the Performance Management Process, including the online appraisal system, and contribute to policy and system enhancements.
• Ensure precise and timely disbursement of annual bonuses to staff.
• Participate in various external market surveys on behalf of SATS and stay updated with the latest external best practices in Rewards.
• Conduct comprehensive job evaluations to assess roles within the organization to determine their relative value and compensation levels.
• Perform market-related pay research and benchmarking, periodically reviewing reward packages to maintain competitiveness, and making necessary adjustments and enhancements to existing policies and programs.
• Ensure rewards practices align with legislations and internal company policies.
• Administer Company Share Plans, ensuring adherence to legal and regulatory requirements.
• Participate in Human Capital-related projects as and when required.

Requirements:

• Minimum 3-4 years of relevant rewards experience. A strong desire to grow as a total rewards professional is a prerequisite for this role.
• Proficient in Microsoft Excel, Word, and PowerPoint: Strong proficiency in these tools is essential for data analysis, report generation, and effective communication.
• Willingness to Learn: Stay updated with industry trends, regulations, and best practices related to compensation and benefits. Display a keen interest in continuous learning and professional development.
• Meticulous: Possess a keen eye for detail and accuracy in all aspects of work, especially when dealing with sensitive information.
• Rigorous Problem Solver: Demonstrate the ability to identify challenges, analyze data, and devise effective solutions to complex problems related to rewards and compensation.
• Resourceful: Exhibit a proactive and resourceful approach to address issues, optimize processes, and improve overall efficiency in the Rewards management function.

KEY RESPONSIBILITIES

• Manage overall solutions, new proposals and identify opportunities to improve or implement strategies to expand the Corporate IT services.
• Identify areas of concerns, issues and implement strategic solutions to further improve IT operations.
• Manage issues and risks associated with the projects, including balancing scope, schedule, budget, quality, and risks, and will manage aspects through formal change management mechanisms.
• Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes.
• Ensure accurate development and traceability of requirements during project lifecycle.
• Manage the end to end project delivery including procurement process.
• Manage the change enablement process throughout project duration.
• Manage and develop customer relationships and perceptions to achieve mutual goals.
• Determine the project approach, staffing, responsibilities, and schedule.
• Engage and manage appropriate onshore and offshore vendor resources, including Service Licensing Agreements (SLAs) in meeting requirements and service level agreements.

KEY REQUIREMENTS

• Bachelor's degree in business or technology-related field (or equivalent).
• At least 5 years of working experience in implementing technology projects.
• At least 3 years of project management experience, preferably on Microsoft solutions.
• Possess a global perspective mindset to evolve with the organisation.
• Demonstrated ability to think and work systematically and logically.
• Good understanding of contract terms and interpretation.
• Demonstrated understanding of key Project/Program Management disciplines (estimating, work planning, contract management, scope management, user acceptance, etc.)
• Experience in customer expectations management.
• Demonstrated experience employing project management methods, tools, techniques.
• Clear and concise oral and written communication.
• Results oriented / self-directed ability to drive change in unstructured environment.
• Good client interface and presentation skills.

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organisation, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

Job Purpose:

This is an Operations Manager role responsible for the end to end processing of Derivatives transactions and Margining. This is a great opportunity to join a high performing, high profile and energized team providing daily operational support to our Global Business and Clients.

• Reporting into Singapore Markets Operations Leadership Team, the primary responsibility of this role will be:
  • Execute Derivatives trade confirmation and settlement in timely and accurate manner
  • Generate Margin call to clients and post collateral as per agreement
  • Formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals
  • Escalate control gaps and issues to leadership and implement procedures and solutions to mitigate risk
  • Proactive engagement with Singapore country and Global Commodities stakeholders (Business, Technology, Finance/PCG, Legal etc.) in order to support the business and clients
  • Work closely with the Risk & Control team in adhering to an effective control framework that fully meets Audit, Compliance and Regulatory requirements
  • Involvement in developing standardized and sustainable operational workflow and service standards for new product or product variations launches by Global/APAC Commodities business. ie. NPAC process.
  • Ensuring robust infrastructure and tools (Dashboards, MIS, Alerts etc.) are in place to effectively manage risk
  • Complete Static data set-up to facilitate trade booking in a timely and accurate manner.
  • Perform reconciliation and investigate cash breaks in coordination with the Control team.

Risk Management:

• Overseeing and executing critical core operations activities to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Facilitating risk close out for market transactions, as an invested Operations partner and advisor for the Organisation.
• Daily Collaboration across Global Clients, Trading, and Operations teams to provide solutions and identify/resolve root cause.
• Acting as key point of contact for the team across internal and external stakeholders
• Identifying trends, synergies and weaknesses across products and regions
• Recommending control enhancements as needed

People & Inclusion Agenda:

• Promoting a culture of continuous improvement and cultivating a robust service and control environment
• Championing diversity and inclusion to create a working environment which allows our People to thrive and excel

Organisational Transformation:

• Providing input to simplify, improve and measure processes by delivering enhancements to the control environment, and the customer journey with input to design techniques and digital automation
• Providing valuable input into strategic platform re-engineering initiatives, reducing manual touch points and aligning tech delivery vs. business goals and wallet share optimization
• Providing input into initiatives to continuously improve straight through processing (STP) rates, including the use of robotics, workflow and other innovative re-engineering techniques.

Qualifications and Skills:

• University degree or equivalent experience
• 5-7+ years of relevant experience in Tier 1 global financial institutions
• Ability to work under pressure and manage to deadlines in a fast-paced environment.
• Strong interpersonal skills and ability to interface with senior management
• Strong risk management and control mindset
• Excellent Project Management/UAT skills
• Self-reliant, excellent problem solver and results oriented
• Demonstrated experience leading people and developing effective and diverse teams.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

Job Description

• Consolidate and create manpower supply timesheets from various divisions for approval.
• Create new data in time attendance system, including shift patterns.
• Process time attendance and checking of overtime calculation.
• To verify with staffs and resolve odd clocking issues.
• Manage and submit the approved timesheet on time for payroll processing
• Assist in the hardcopy compilation of company/ Labour Supply Annual Leave form, MC, petty cash, medical claim for Manager’ approval and submit to Human Resource.
• Raise allowances and transfer forms and submit to Ops Manager for approval before routing to Human Resource.
• Submit internal and external monthly headcount and manhour reports.
• Assist Ops Manager on any other ad-hoc duties

Job Requirements:

• Minimum NITEC/Diploma with at least 3 year experience in the relevant field.
• Experience in Time Sheet/Staff attendance is required
• Highly independent and meticulous.
• Possess good interpersonal and communication skills

Want a role that you are properly utilised?

You can join us on an exciting journey where you can use your skills to identify new businesses and build up our brand in the marketplace. This would be more than just hitting your KPIs, but playing an important role to build up relationships and establish our name in the marketplace. Sounds like your cup of tea? Read on!

What you'll be doing:

• Drive and generate new business development through selling cargo-partner value proposition
• Build strong rapport and relationship to maximize customers' satisfaction
• Close collaborating with cross functions and borders to achieve a seamless delivery of our services
• Participate in tender bids and price negotiation with customers
• Prepare proposals and quotations
• Perform regular and quality update in the Customer Relations Management tool
• Represent interests of the company before third parties
• Persuade a profit policy at all time

We expect:

• Minimum a diploma and above
• At least 1 years experience in freight forwarding/logistics industry
• Business development and hunting ability for new business
• Proven sales record
• Profitability and winning mindset
• Self-driven, resourceful person with good problem solving skills
• Ability to articulate and exhibit high level of professionalism
• Strong customer focus and relationship building
• High influencing and negotiation skills
• Strive well under stress
• Ability to wok across borders and in a diverse culture environment
• High proficiency in spoken and written English

Why cargo-partner?

• Career plan and professional growth opportunities? We guarantee an individual path of professional development. We give development opportunities in various projects.
• Implementation of own initiatives? Our success is based on team spirit. This is why our colleagues accept responsibility, are always part of the solution, and act as true partners to customers and colleagues alike.
• Stability of employment? Dynamic work in a stable international company with a leading position in the air and sea freight market. We focus on long-term cooperation. After the project is over, we talk, listen and provide further challenges.

Company Introduction:

cargo-partner is a privately owned full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing services, with special expertise in information technology and supply chain optimization. The company operates over 140 offices in over 40 countries around the world to create fast and efficient solutions for a wider range of industries. With the SPOT platform, cargo-partner ensures easy cooperation and full transparency throughout the supply chain.

As a family-owned business, we are very employee-oriented and want work work with you to develop your career and personal goals. Take a look at our Mission & Vision.

If you are looking for a challenging position in an innovative and dynamic international company, we want to get to know you!

Apply now! It will only take a minute, we promise!

Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

• Solid technical knowledge related to structural, architectural (finishing) or M&E works.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.

Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

• Solid technical knowledge related to structural, architectural (finishing) or M&E works.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.

Key Responsibilities

• You shall be tasked to execute sales activities according to the marketing strategies and develop action plans to increase sales revenue.
• Must be able to hunt and generate new business by prospecting, cold calling or leveraging on existing contacts.
• Develop specifications with Architects and Designers.
• You should have excellent analytical and presentation skills in compiling reports and analysing daily enquires and sales data for the management’s review.

What you will need to have

• Extensive knowledge of sales of stones will be an added advantage.
• Minimum 2 years of working experience.
• Good business acumen and able to conceptualize marketing directions.
• Successful sales track record.
• Highly motivated and result-oriented with strong desire to succeed.
• Be resourceful and customer oriented.
• Excellent presentation and negotiation skills.
• A dynamic, positive, and forward-thinking personality will be essential.

Benefit

• Attractive Salary+Commission+Incentive

Job: Product Development Engineer/Manager

· 5 days week (8am to 548pm)

· Changi North

Requirements

· Mechanical Engineering degree

· Proficient in English language

· CAAS L11 / M10 (preferred)

· Knowledge of CAAS, EASA, FAA regulations

· Part 21 manufacturing and/or Part 145 MRO experience

· Experience in aircraft interior work (preferred, not mandatory)

· In-depth knowledge in DOA for Part 21 manufacturing engineering development work

· In-depth Knowledge in Part-145 repair development work

· Knowledge for SRM, CMM and technical data interpretation

· Integrity to ensure safety compliance to aviation requirements

· Team player

Role & Responsibilities

· Review repair work scope report for correct repair callout

· Review BOM list to ensure correct spares and consumables procurement

· Review and approve repair traveller prior to repair work

· Coordinate with Operations to ensure proper tooling available in workshop

· Development of Part 21 product engineering work for DOA approval

· Development of Part 145 repair engineering work for repair capabilities

· Development of production and repair shopfloor work flow with Operations

· Review production and repair work cycle time with Operations for optimum manpower deployment

· Conduct First Article development, evaluation and qualification for new product and new repair capabilities

· Filing of engineering work packages

· Work closely with Operations to ensure compliance in workshop for proper tooling availability, process improvement, workshop layout optimization and manpower planning.

· Ad-hoc assignments

Job Description

Primary Responsibilities (responsibilities specific to this to this role)

• Supply Management
• Directly manage supply of a key outsourced module / component that feeds into an Applied Materials tool.
• Provide weekly readouts on material health status to supply chain executives
• Hosts supplier material readiness review meetings and ensures availability of supplier materials at various Applied locations globally (including sub tier components)
• Responsible to manage market share allocations across assigned supplier(s) / programs
• Key focal to manage supplier short shipments till full closure
• Work with suppliers on sub tier supplier changes to support overall supply initiatives e,g capacity management, cost savings, customer needs etc.
• Facilitate internal stakeholder discussions with suppliers to address issues gating supplier builds, e.g BOM inaccuracies, engineering spec waivers, rework orders etc.
• Obsolescence management – Facilitate seamless transition from end of life material to replacement material through close collaborations with supplier and internal stakeholders
• Support various inventory management programs both internally and externally e.g Consignment, VMI, Aged WIP management, safety stock etc.
• PO management
• Works in MRP (Materials Requirement Planning), or similar demand/supply planning system to procure materials for use in a manufacturing assembly, integration, test, or customers spares area.
• Process purchase requisitions, purchase change orders and communicates regularly with supplier on demand forecasting
• Provides timely updates of supplier commits to internal customers via PO promise date, PROMPT and War room files.
• Responsible to ensure accurate part level information is maintained in MRP on a timely basis E.g lead time, cost etc.
• Responsible to maintain accurate BOM prices and manage ad hoc supplier PPV requests
• Supplier & stakeholder management
• Effectively influence suppliers and internal stakeholders to meet company deliverables.
• Act as supplier focal to highlight challenges that is impacting build, collaborate with internal stakeholders to develop solutions
• Quarterly material and build readiness review for critical sub-tier material inventory management
• Visiting supplier site as needed to follow up on build progress and audit actual progress of tool in WIP vs supplier commits and company need dates

Secondary (employees do this some of the time)

• Ad Hoc RFQ requests to support business needs
• Support logistics team and supplier resolution of Receiving Variant Notices (RVNs)
• First line of escalation for Accounts Payable (AP) disputes submitted by supplier
• Audit assigned supplier’s material inventory position to ensure sufficient material availability is maintained support Applied Material needs
• Support logistic cost optimization projects e.g ocean shipment, trucking etc
• Coordinate engineering teams to address supplier queries on engineering related issues
• Drive overall business process improvements both internally and with suppliers

COMPANY DESCRIPTION

The Salvation Army, Peacehaven Nursing Home provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

The Home has 14 separate Resident Living Areas (RLAs), each designed as an individual home-like environment. Hope RLA is specially designed to meet the needs of relatively independent residents with dementia.

Peacehaven Nursing Home has also been awarded the bizSAFE level 3 status which affirms our commitment to safety and health standards at the workplace.

Visit us atThe Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

About The Job

The Operations Assistant (Laundry) will be responsible for collecting linen / clothes from residents living area for washing and drying in Peacehaven Nursing Home.

Key Responsibilities

• Tally linen / clothes received at laundry and report any discrepancies to immediate supervisor, for follow-up action
• Sort linen /clothes according to type and place them inside the laundry machine for washing & drying
• Operate laundry equipment
• Fold cleaned linen / clothes
• Deliver cleaned linen/clothes to Residents Living area
• Check for any linen that are torn, faded colours or unfit for use and inform immediate supervisor for replacement action

• Speak basic English

• Physically fit to do light manual task

• Positive attitude and willingness to work as part of a team

• Comfortable with working on weekends / holidays when required

Working Hours

44 working hours (6 days) according to roster

Work Location

Centre: The Salvation Army Peacehaven Nursing Home

Address: 9 Upper Changi Road North Singapore 507706

Key Responsibilities

• Under direct supervision, forecasts and communicates engineering, materials, and manufacturing requirements to suppliers. Provides input to outsourcing decisions by performing make versus buy analysis. Coordinates demand signals through MRP to minimize inventory exposure.
• Participates in Materials Core Team and coordinates product development process deliverables with team members (buyers, planners, production control).
• Supports the creation, releases, and updates to new project materials strategy.
• Participates in commercialization (transition) materials plan. Participates in the material change control change process. Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary. Utilizes the preferred supplier selection and assessment process when selecting suppliers. Completes supplier risk assessment on critical and unique parts. Monitors supplier performance (delivery, quality, cost).
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering.
• Meets cost objectives and resolves quality issues. Generates and publishes Key Process Indicators (KPI). Tracks total landed costs targets.
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering. Utilizes value analysis on build-to-print components in support of Should Cost analysis.
• Under direct supervision, mediate and partner in the resolution of supplier quality issues for assigned product groups.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Are you passionate about building great products? Do you want to redefine the way travellers explore the world? Keen to be part of this growth journey with a bunch of amazing people? Then Pelago is the place for you!

We are looking for ambitious and motivated talents who are excited about staying on the cutting edge of Technology and always keen on innovating new ways to drive growth and taking our startup to new heights.

WHO ARE WE?

Pelago is a travel experiences platform created by Singapore Airlines Group. Think of us as a travel magazine that you can book - highly curated, visually inspiring, with the trust and quality of Singapore Airlines. We connect you with global, local cultures and ideas so you can expand your life.

We are a team of diverse, passionate, empowered, inclusive, authentic and open individuals who share the same values and strive towards a common goal!

WHAT CAN WE OFFER YOU?

- A unique opportunity to take end-to-end ownership of your workstream to deliver real value to users.

- Platforms to solve real user problems concerning travel planning & booking with innovative products/services.

- An amazing peer group to work with, and the ability to learn from the similarly great minds around you.

- An opportunity to be an integral part of shaping the company’s growth and culture with a diverse, fun, and dynamic environment with teammates from different parts of the world.

- Competitive compensation and benefits - including work flexibility, insurance, unlimited annual leave, remote working and more!

WHAT YOU WILL BE DOING?

We are seeking a highly skilled and experienced Senior Security Operations (SecOps) to join our team. The ideal candidate will have a robust foundation in information security, a comprehensive understanding of cyber threats, and a genuine commitment to implementing robust security measures. This role will involve formulating, executing, and upholding security solutions to protect our company's information systems and data across a global shipping environment.

Key Responsibilities:

Security Infrastructure Design and Implementation:

- Design, deploy, and maintain security infrastructure, including firewalls, intrusion detection/prevention systems, VPNs, and other security tools.

- Collaborate with 3rd party solution vendors, system architects, and developers to ensure security is an integral part of the system design and development process.

Security Policy Development and Compliance:

- Develop and enforce company security policies and procedures to ensure compliance with industry rules, regulations, and company requirements.

- Stay abreast of industry best practices and emerging threats to continually improve security policies.

- Handle audits and collaborate with auditors to ensure compliance with regulatory requirements.

Monitoring, Analysis, and Incident Response:

- Oversee day-to-day operations of security tools to monitor and analyze security events.

- Respond to and investigate alerts generated by security monitoring systems.

- Develop and implement incident response plans to effectively address and mitigate security incidents.

- Investigate security incidents, analyze root causes, and recommend corrective actions to prevent future occurrences.

- Perform e-discovery and forensic analysis on internal and digital threats or incidents.

Risk Assessment, Vulnerability Assessment, and Penetration Testing:

- Identify and assess potential risks and vulnerabilities in the organisation's systems, networks, and applications.

- Conduct regular vulnerability assessments and penetration tests to identify and address security weaknesses.

- Work with development and operations teams to remediate identified vulnerabilities.

Vendor Management and Collaboration:

- Collaborate with third-party vendors to analyse reports and address security issues promptly.

- Communicate effectively with vendors to ensure timely resolution of security concerns.

Security Awareness, Training, and Collaboration:

- Design and deliver security awareness training programs for staff to promote a culture of cybersecurity awareness.

- Provide guidance to staff on security best practices and their role in maintaining a secure environment.

- Collaborate with cross-functional teams to integrate security into all aspects of the business.

- Communicate security risks and recommendations to stakeholders.

Documentation, Reporting, and Compliance:

- Maintain accurate records of security measures, incidents, and responses.

- Provide regular reports to management on the state of cybersecurity within the organisation.

- Fulfil compliance and audit requirements.

WHAT EXPERTISE YOU WILL NEED TO HAVE?

- Bachelor’s Degree in Computer Science, Information Security, or related field.

- Advanced degree or relevant certifications (e.g., CISSP, CISM, CEH) are a plus.

- 3+ years of proven experience in cybersecurity engineering or related roles.

- In-depth knowledge of security concepts, protocols, best practices, and technologies.

- Strong understanding of networking, operating systems, and cloud environments.

- Experience with security tools such as AWS security architecture, cloud systems, firewalls, antivirus, IDS/IPS, SIEM, and endpoint protection.

- Excellent problem-solving and communication skills.

- If you possess the qualifications and experience required for this role and are passionate about cybersecurity, we encourage you to apply and be a part of our team.

If you’re as excited as we are in this journey, do apply directly with a copy of your full resume and portfolio (if any). We'll reach out to you as soon as we can!

The Assistant Marketing Manager is responsible for developing, implementing and executing strategic marketing plans for the company in order to attract potential customers and retain existing ones. The Assistant Marketing Manager is also responsible for working with executives to determine budgets and targets, and be able to manage the company’s vendors in relation to marketing. As market trends are constantly changing, the Assistant Marketing Manager must be continuously updated on current market conditions.

Key Responsibilities

· Conceptualize and execute 360 marketing and branding strategies to drive clientele growth.

· Work with management to develop engagement campaigns.

· Analyse market trends and preparing forecasts.

· Manage company’s marketing vendors.

· Manage and maintain freshness of all digital and social media platforms to drive brand awareness and engagement.

· Develop relevant content for marketing campaigns and promotional material e.g. advertising, SEM, SEO, articles, photos, videos.

· Build relationships with PR agencies, local media, influencers.

· Sales support with collaterals and communications.

· Any other ad-hoc responsibilities assigned.

Requirements

· Bachelor’s Degree or Diploma in Marketing, or related fields

· 3+ years of relevant experience

· Proficient in English (written and spoken) for effective copywriting

· Photoshop / video editing expertise

· High understanding of traditional and emerging marketing channels

· Well versed with multiple social media platforms and website management

· Strong presentation and analytical skills

· Results driven, creative, and energetic

· Knowledge in Google analytics, SEO and SEM

· Knowledge in the built-environment / building materials / interior design / architecture sector (preferred)

· Competency in Microsoft applications including Word, Excel, and Outlook

C&B

• Basic Salary + Monthly Allowances
• AWS, Excellent Compensation Benefits
• Permanent position with Long Service Award

Responsibilities:

Business Development (Sales):

• Actively seek new sales opportunities, identify potential projects, networking and promote the company to prospective customers via various channel including social media
• Responsible for managing sales across all accounts, regardless new or existing
• Perform presentation to clients and customers. Visit their company & sites regularly
• Keep track of monthly sales performance and achieve revenue targets
• Analyze sales data, market trends, sales growth and customers’ feedback for improvement
• Prepares monthly reports, input and insights to management for customers’ needs and the competitor activities

Leadership (Management):

• Lead a team of 4-5 members, providing guidance and support to ensure individual met KPI
• Oversee all order processing and ensure on-time delivery to clients & customers
• Able to provide problem-solving to fellow team members and lead them correctly
• Prepare & conduct monthly/ad-hoc sales meeting contents
• Attend monthly management meeting and provides updates & status of Sales performances
• Involved in company’s welfare activity such as company lunch, bonding events & celebration

Requirements:

• Minimum Diploma level with at least 5 years of related working experience
• Preferred applicant with Construction related field
• Highly driven, able to motivate follow team members
• Excellent communication and presentation abilities
• Willingness to travel as required for meetings and visiting
• Must be self-motivated, resourceful and possess a pleasant disposition
• Ability to maintain confidentiality and work independently
• Ability to develop and maintain excellent working relationships with all internal & external personnel
• Applicants must be willing to work in Changi North Crescent

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

Key Responsibilities

Ensure that the correct quantity and meal types are sent to the Food Bank on time and that meals are stored accurately

• Collect, check and hand over meals and catering items to crew and monitor last minute top up of meals
• Conduct quality control checks on completed equipment carts and ensure that equipment are present according to the correct Equipment Loading Plan
• Push meal carts and carry catering equipment in the kitchen and on-board aircraft
• Handle and transport meal orders between the kitchen and the aircraft

Requirements

• Possess basic frontline customer service skills
• Ability to work in a multi-cultural team
• Able to carry heavy loads up to 5kg
• Ability to read and speak English
• Ability to do simple mathematical calculations
• Work 3 rotating shifts

The Freight Operations Officer's main purpose is to support the Freight Team in performing the full scale of the operational function in air and sea freight forwarding. He/She needs to be detail-oriented, resourceful and analytical to manage resources cost-effectively. He/she requires organising and planning skills to ensure careful execution of projects according to customer requirements, as well as interpersonal skills, problem solving, negotiation and presentation skills for effective communication and management of stakeholders.

We're looking for a team player who is performance driven, proactive and agile in adapting to customer needs and make decisions independently. This position is part of a 6-members team that reports to the Head of Freight Services.

• Work Schedule: 5.5-days week, Mon-Fri 8.30am to 5.45pm, Alt Sat 8.30am to 1.30pm
• Work Location: Our office in Changi Airfreight Centre

MAIN DUTIES AND RESPONSIBILITIES

• To evaluate customers’ shipping needs and recommend appropriate freighting solutions.
• To work with shipping companies suitable schedules, negotiate with carriers and finding the best rates for all sea and land freight shipments.
• To review all shipping documentation ensuring compliance with company standards and trading regulations.
• To execute all incoming and outgoing shipments, including customs declaration, transport planning, project cargo handling, terminal service handling, bonded warehouse handling, dangerous goods handling, shipments tracking and billing.
• To assist/advise client on site where required.
• To coordinate with insurance companies and ensuring that cargo is covered for damage or loss during transportation.
• To monitor shipment at every stage of the shipping process, communicate with customers regarding shipment details and delivery schedules.
• To assess carrier performance based on customer feedback and implementing changes where necessary.
• To establish relationships with vendors and suppliers to develop new business opportunities.

REQUIREMENTS

• Diploma or Bachelor Degree in Logistics or related
• Minimum 2 years work experience in Freight Forwarding operations
• Valid Class 3 driving license

The Country Manager/ Branch Manager is responsible for all day-to-day operations and management and to support the company’s strategic short and long terms regional growth plans.

The role and responsibilities of the GM/Branch Manager include the following:

1. Develop, review and refinement of the business strategy, execution of the strategy to obtain/maintain a leading position in the market place.

2. Growing the revenue/profit for the Branch with new business and existing business.

3. Client Management, working closely with the respective management team and HOD, to

· Review SOPs regularly and keep it up to date.

· Review, understand customers’ KPI requirement, facilitate implementation and ensure compliance

· Manage customers’ expectation through regular review and KPI measurements internally

· Monthly or quarterly business review with Key Accounts together.

4. Ensure revenue growth is achieved in a responsible and profitable manner.

5. Ensure the efficient utilization of Company’s resources in order to achieve the overall objectives

6. Talent Management and Recruitment - Hiring of right personnel/talent with appropriate approval, Staff development and performance appraisal

7. Ensure effective internal controls and management information systems are in place;

8. Ensure compliance to the Company work procedures.

9. Keep abreast of market trends, external and internal factors that may affect the Company and implement processes and systems to ensure that management of the Company is adequately informed

10. Support and growth the relationship with Vendors/ Shipping line/Airline Iine ensure best in class procurement strategy for the company.