Your Key Responsibilities

• Demonstrate in-depth technical capabilities and professional knowledge in your functional area of overall supply chain planning. Demonstrate ability to quickly learn new processes and uncover new offering that may assist current customer base.
• Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members, while fostering an innovative and inclusive team-oriented work environment
• Drive high-quality work within expected timeframes and on budget. Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes.
• Build relationships with client personnel and deliver quality client services. Strive to assist our clients uncover additional areas of opportunity and manage the business development process.
• Understand EY and its service lines and actively assess what the firm can deliver to serve clients.

To Qualify for the role, you must have

• Tertiary qualification in bachelor’s degree or master’s degree focusing on engineering, supply chain, and/or business
• Minimum 10 years of professional experience in a strategic or operations planning/consulting role.
• Bring your expertise, focusing on a supply chain demand and supply planning, to assist clients achieve a fully optimized value chain.
• Proven leadership qualities and track record for building and managing a team towards achieving operational KPIs.
• Excellent organisation skills; project management skills will be advantageous.
• Exceptional interpersonal, team-building,and communication skills.
• Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to personal and professional growth.
• Sense of responsibility to self, team, and client.
• Proven experience effectively prioritising workload to meet deadlines and work objectives.
• Drive, tenacity, client focused and results oriented.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing

industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to

develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you

bring to our business.

We also offer you:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, strategy and transactions and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

• Assist to oversee Bonded Store operations.
• Maintain good housekeeping standards of the section.
• Monitor/update flight status changes for staff information.
• Ensure tasks assigned or scheduled for the day are completed.
• Ensure correct handling, correct storage and safe custody of bonded items.
• Observe all safety and Customs rules and regulations.
• Check the receipts and issues of bonded items are correct against Customs permits.
• Report any discrepancies immediately to his/her superior.
• Conduct daily in-house stock take with Customs Authority.
• Assist in bar order/flight build-up.
• Forward stock requisition requests to respective airlines.
• Plan and conduct OJT for staff.
• Undertake any other duties assigned by immediate superior.
• Ensure compliance with all workplace safety, security, and health policies and procedures

Requirement :

• Minimum 1 years of experience
• Minimum N or O level / ITE
• Physically fit to carry heavy load
• Must willing to perform 3 rotating shifts - entitled for $500 shift allowance
• 5 days work/week
• Familiar with warehouse tools and operations

We are currently seeking highly-motivated, passionate Tour Operations Officer to help our customers fulfil their travel aspirations and materialise their travel plans by understanding their requirements and work closely with them to create personalised, seamless itineraries. The goal is to provide quality travel experiences to keep our customers delighted and loyal for future services.

The Tour Operations Officer manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support.

He/She is service-oriented with strong multi-tasking skills, able to address any vendor management issues. He/She is able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules/itineraries.

Responsibilities:

1. Liaise with service providers (such as cruise lines, airlines, land operators, hotel) and sending reservation requests to service providers
2. Monitor ticketing deadline and cruise, air tickets issuance, GDS tickets stock requisitions and block cabin control.
3. Interaction with cruise lines, suppliers and business partners to settle and finalize logistical requirements for cruise groups and outbound tour groups
4. Take note of special requests for seat preferences and dietary restrictions
5. Generate Group Sales (GS) and budget costing.
6. Generate Exchange Order (EO) to make payment to cruise lines, airlines and operators
7. Handle any operations-related enquiries and assist Sales Team when required.
8. Creation of tour type and tour code using in-house travel system
9. Issue travel documents to customers
10. Provide information, quotations and assistance during destination travel events, if required.
11. Any other duties as assigned by supervisor

Requirements:

• Diploma in Travel related studies
• Minimum 2 years’ experience in a travel & tourism company
• Good command of English & Chinese to deal with overseas business partners.
• Excellent accuracy and attention to detail
• Strong organizational skills and the ability to set priorities and meet deadlines
• Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills
• Ability to work under pressure in a fast-paced environment
• Must be team oriented, extremely motivated, and able to work independently
• Knowledge of of CRS, GDS and CRM system (Airline booking system) is an advantage
• Experience of working in an operational or customer service role in the travel industry is preferred

The Operations Executive would be working directly with all members of the team, including team members based in London. Key responsibility supporting the front Office in Singapore, liaising with Middle/Back Office colleagues in London office to hand over the day-to-day work and in developing and maintaining robust processes and to provide information to both internal and external clients as required.

This role does offer the opportunity to grow over time, working alongside mid-level and senior colleagues in middle office, risk, corporate affairs, and compliance. The successful applicant will play a role in the development and continuous improvement of our processes, controls and reporting deliverables.

Key responsibilities will cover:

• Operational tasks including;
• managing and ensuring the accuracy of trade bookings & confirmations
• supporting fund subscription and redemption reporting and fund documentation updates
• onboarding of counterparties and custodians
• performing portfolio reconciliation, performance analysis and client reporting
• basic administrative and complaince support including some day-to-day office requirements alongside colleagues, such as office supplies, receive and sort incoming mail and deliveries, and manage outgoing mail

This role does offer the opportunity to learn from a supportive team and to grow over time, while working alongside mid-level and senior colleagues in middle office, risk, corporate affairs, and compliance.

SLAM offers competitive fixed salaries plus variable compensation participating in the overall success of the firm. Within reason, we can cater to personal circumstances that require flexibility.

Requirements: Operations Executive

The candidate should have a strong attention to detail, take personal ownership of their work, and be familiar with the fund management industry. The following would help with the daily requirements of the job:

• a polytechnic level academic qualification or equivalent, with an authorization to work in Singapore and preferably background in fund or portfolio accounting
• knowledge of investment management operational processes and requirements
• experience using Bloomberg, and higher-level experience with Microsoft Excel

Most importantly, we look for a compelling track record of making the most of each opportunity that candidates have been presented with in the past, and for candidates who are are looking to contribute to an established high-functioning team.

We look forward to discussing this opportunity further during the interview process. Please send your CV and cover letter to Smitha Prabha at [email protected]

The company is a capital markets services (CMS) licence holder under MAS. The ideal candidate for this position will support the operations team and will work with a number of functions in support of the venture capital business as well as from time-to-time support activities of the VCC and/or Fund Manager. These are overseeing corporate secretarial requirements, book and record keeping, assisting in the internal/external audit of the fund manager and funds, attending IC meetings, and overseeing preparation of investment minutes.

Responsibilities

• Manage daily operations, transaction processing, and accurate record maintenance.
• Fund operation activities for all funds i.e. corporate secretarial matters, capital calls, and distributions etc. especially in relation to the venture capital fund.
• Administration of portfolio entities in accordance with group policies and procedures.
• Coordinate with internal and external auditors, and administrators to ensure timely and accurate financial reporting and audits.
• Ensure all fund related documentation is properly maintained, archived, and easily accessible.
• Assist in all compliance related matters for the company.
• Create and maintain company records, both electronic and physical in accordance with MAS requirements.

Job Requirements

• Diploma holders in law / corporate secretarial practice.
• Bachelor's degree in Business, Finance, Accountancy or related relevant disciplines good to have but not necessary.
• Good command of English (written and spoken).
• Ability to multitask.
• Proficient in Microsoft Office suite.
• Attention to detail and problem solving skills.
• Excellent time management skills and the ability to prioritize work.
• A self-starter who is organised, resourceful and able to take initiatives.

The Operations Supervisor is in charge of planning and carrying out complex shop/warehouse rules and technology. He/She is also responsible for developing plans to check on counter display and usage. He/She rolls out programmes and uses available data to review efficiency of the shop front display/storage.He/She responsible for directing a team of shop front counter workers to make sure customer is well served and goods are correctly picked, order properly for premium customer.

Position:Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $5000 -$6000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets.
• Proper planning on staff roster and control salary costs.
• Consistent maintain high standards in shelf ticketing, display, housekeeping, hygiene, stock rotation, replenishment and service to provide customers with a conducive shopping environment
• Handle and resolve customers’ inquiries and complaints expeditiously.
• Assist in the implementation of merchandising plans and strategies; to maximize sales and minimize losses through the merchandise and space.
• Assist in the enhancement of online store sales.
• Assist the department manager in developing new merchandise concept and subsequent promotion and marketing of the product.
• Plan effective and efficient sourcing and procurement systems, source and procure merchandise.
• Assist in the negotiation with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas.
• Co-ordinate and conduct business meetings with vendors / suppliers and prepare business correspondence.
• Conduct market survey, research trade information and analysis on competitors’ stores; provide reports, feedback and recommendations.
• Advertising & Promotions Events / Merchandise Presentation
• Sales Budgets / Reports & Stock Inventory
• Safety and Security

Applicants who are keen to apply , pls send your resume to :

[email protected]

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Do you have the vision to see through problems? Then join EY and gain experiences that will last a lifetime.

As one of our business consultants, you’ll help the world’s leading organisations improve their performance in a rapidly changing environment. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge.

The opportunity

As a member of Supply Chain & Operations, you'll contribute to one of the fastest-growing regions in the world. If you are looking for a cutting-edge and rewarding environment, within the supply chain planning category, this just might be the role you’ve been searching for.

Your key responsibilities

• Delivering large scale, complex supply chain management and transformation project, include design, implement, deploy and evaluate supply chain management relevant business for performance improvement.
• Working with client organizations to enhance supply chain performance through planning process and organization re-engineering.
• Working in collaborative teams to analyze client issues and development solutions.
• Prioritizing objectives and contributing to project planning and status reporting. You can expect to work with high-level client personnel to analyze, evaluate, and enhance specific functional areas within your specialized area of supply chain.

Skills and attributes for success

• Demonstrate in-depth technical capabilities and professional knowledge in your functional area of overall supply chain planning.
• Demonstrate ability to quickly learn new processes and uncover new offering that may assist current customer base.
• Tactical and process oriented problem-solving.
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Ability to develop and present new ideas and conceptualize new approaches and solutions
• Superior verbal and written communication skills
• Understand EY and its service lines and actively assess what the firm can deliver to serve clients.

To qualify for the role you must have

• A bachelor’s degree or master’s degree in supply chain, industrial engineering or business
• Minimum 6 years of experience in supply chain consulting environment with a focusSupply Chain Planning & execution OR Sourcing and procurement
• Bring your expertise, focusing on a supply chain planning helping customers build and execute supply chain strategy around S&OP / IBP OR focusing on Sourcing & Procurement to help organization to Source and procure effectively and efficiently

Ideally, you’ll also have

• Deep knowledge in one, or more, of the specific areas of expertise: Supply chain operating model design: Demand / Supply / Production / Logistics Planning, IBP / S&OP, Source to Pay, category management, SRM, Procurement outsourcing
• Strong technology Implementation experiences in one or more of the functional areas of supply chain
• Experience in client facing roles in a consulting environment

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Job description

We are looking for an Operations Assistant. You will be performing audit checking of consent forms which are required for the purchase of credit reports and is a critical function of our business to ensure compliance. You will be responsible for the adherence to stipulated turnaround times required for allocated segment and support process and system changes to improve efficiency and streamline workflows.

Our Client:

Our Client is a luxury fashion company and we seek a HR Manager (People Operations) to aligning local/regional objectives with global strategies, ensuring compliance, and fostering continuous improvement.

Job Responsibilities:

· Align local/regional objectives with global priorities. Drive operation consistency and standardization across the region.

· Act as the HR Operations subject matter expert for local/regional HR services with a key focus on employee experience, managing HR operations (both offshore and in-house) to ensure best-in-class service delivery.

· Proactively manage and review the performance effectiveness of service providers, with a mindset to continuously seeking improvements.

· Be the product owner for some of the HR systems (PeopleDoc - Documentation management, Audit & Compliance - data integrity, ServiceNow, etc) to drive digitalization.

· Foster compliance with employment regulations by driving relevant compliance initiatives, closely monitoring legislative changes.

Job Requirements

· Minimum 5 years of experience in HR operations with a combination of operations and project experience. Expertise in a case management system (ServiceNow or the equivalent) and HCM environment (SuccessFactors or Workday).

· Deep understanding of laws and regulations in Southeast Asia with the ability to apply them into the organization.

· People and vendor management experience, motivating, leading, building and retaining talent.

· Strong stakeholder management and excellent communication skills.

Registration No: R22104771

EA Licence No: 22C1376

Our client is a leading Multinational Tech company, developer of personal-computer software systems and applications.

Job Responsibilities:

Customer Skilling Program – ASEAN only :

• Lead and own accountability for breadth customer skilling (unmanaged accounts) as a key deliverable of the Enterprise Skilling Initiative (ESI) via global marketing scale motions and program offerings.
• Manage the non-managed accounts intake process for provisioning of the skilling assets, engaging directly with account teams and their customers directly as required.
• Joint GTM program design and execution with GitHub and other external stakeholders to lead Developer Skilling motion
• Joint co-marketing planning and execution with managed 3rd party Training Services Partner in Partnership with the ASEAN Training Services Partner Manager

Marketing, Communications & Operations for Cross Program:

• Skills Marketing & communications strategy, design and deliverables aligned to core audience programs
• Program impact and status communications to ASEAN and Korea stakeholders and employees (newsletter, impact reports, etc via all aligned comms channels)
• Build regular CLO management review presentation decks for key leadership meetings: locally, and globally.
• Lead the rhythm of the Business (ROB) for the CLO co-ordinating team and stakeholder inputs to business reviews.
• Lead and execute for all external and internal facing Skills Marketing events
• KPI and OKR Reporting & analysis for CLO. Derive analytical insights on the state of the programs and recommend strategies and tactics for continuous improvement. Deliver regular reporting to the CLO.

Job Requirements:

• Bachelor's degree or equivalent with min 5 years experience in Marketing, Program management & delivery (preferably skilling and enablement programs).
• Regional experience predominantly Singapore, Indonesia, Malaysia,, Thailand is desired
• Working knowledge / experience of Cloud Services & Solutions (preferably Azure).
• Experience in customer and/or partner facing roles (sales, marketing, service or support roles).
• Administration & operations excellence, attention to detail.
• Strong organisational skills and ability to positively influence others.
• Data and analytics (excel, data analysis, reporting), well versed with Microsoft suite, Power BI
• Should have good communication and stakeholder management skills

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Job Purpose

• This role reports to the Operations Director in Singapore and will work with other senior team members globally to deliver the full range of investment operations services for Lighthouse Canton.

Individual Contributor or People Manager

• Individual Contributor/People Manager.

Duties and responsibilities

• Work closely with other senior team members with the Investment Operations Group to deliver the full range of services in an effective & efficient way within a robust operational risk framework.
• To work with existing systems and tools to streamline and drive operational efficiency. Maintaining and updating data in PMS.
• Develop strong relationships with internal stakeholders and external parties such as Bankers, Custodians, Prime Brokers, Fund Administrators, Auditors and other service providers to facilitate the delivery of operational services and meet KPI objectives.
• Participate in investments and business initiatives to provide strategic and operational inputs.
• Strengthen the governance process within the investment operations group team.
• Ensure appropriate checks and balances are in place so that all credit, market, operational, regulatory/compliance and business risks are managed and measured.
• Compile fund performance, portfolio, and other reports required by management.
• Deliver back & middle office functions such as:

1. Daily trade confirmation, settlements, cash, and position reconciliations.
2. Daily P&L calculation, Risk & Collateral management.
3. Review and verify weekly/monthly NAV calculations prepared by the administrator.
4. Compile Fund Performance updates, portfolio, and KPI reports required by management, current and prospective investors.

• Prepare regulatory reports-Regulatory Reporting such as MAS Surveys, Hong Kong SFC short reporting, ASIC short reporting, etc and ensure adhere to applicable regulatory requirements across jurisdictions
• Provide inputs to IR Team on the Fund newsletters/ factsheets.
• Assist on other ad-hoc projects or tasks as may be required such as fund set up across jurisdictions.

Prior Work Experience

• 5-7 years relevant experience in Banking and/or Asset Management.

Qualifications

• Strong understanding of investment products ideal if candidate has strong accounting, investments educational background such as ACCA.

Domain Skills

• Good understanding of Reconciliations (Cash + Position).
• Expertise in producing/ reviewing NAV reports & Flash P&L reports for Traders & PM’s.
• Have historically active interaction with industry participants such as counterparties, clearers, custodians, fund administrators, vendors etc.
• Familiarity with capital markets technology such as Portfolio Management, Order Management, Reconciliation systems.
• It would be a plus if the candidate understands multi asset classes including Private Equity / Venture Debt.

Soft Skills

• Excellent interpersonal and communication skills – candidate will need to be able to interact with all levels of internal and external stakeholders.
• Strong process and systems orientation.

Our client a well-known Insurance business is hiring an Operations Advisor for a 12-month contract.

Key Responsibilities:

• Proficient in managing daily requests for unit trust transfers, from initiation of request to completion.
• Timely and accurate processing of unit trust requests
• Effective management and resolution of failed transfers.
• Provide seamless, efficient, effective, and value-added services to the front office.
• During processing, ensure adherence to established procedures, control guidelines, market regulations, and compliance framework.
• Action on mailbox inquiries
• Ad hoc tasks as assigned by the Line Manager.
• Serve as Processor or Checker for various tasks
• Account maintenance such as onboarding and updating assignments of Firms and Financial Advisors
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Requirements:

• 1-2 years relevant experience
• Meticulous with good attention to detail.
• Curious mindset
• Strong interpersonal and communication skills, able to interact effectively with various stakeholders (Front Office, Fund Houses, other financial institution counterparties, etc.).
• Good knowledge and hands-on experience in transfers-related functions in Unit Trust (preferred)

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1435178, Nadiah Marican

Primary Objective:

Assist the Head of Internal Audit in discharging its responsibilities by performing independent review to ensure :-

•    Soundness and adequacy of governance, risk management and internal control system
•    Compliance with statutory and regulatory requirements as well as internal policies and guidelines.
•    Coordinate and supervise audit assignments to ensure timely completion and efficient execution.  
•    Provides consultative role in review of proposal papers for development of new and variation to the existing Islamic banking products & services as well as new and enhancement of framework, policies and guidelines to ensure the necessary control features are incorporated.

Key Responsibilities:

•  Coordinate annual risk assessment exercise of all the operating units under the purview of this section for establishment of annual audit plan.
•  Plan and supervise the execution of risk-based audits as per annual audit plan established.
• Review audit scopes and audit programs for execution by audit team to ensure audit objectives are met with adequate coverage.
• Review draft audit findings and works performed by audit team to ensure issues raised are appropriate and valid for audit discussion.
• Attend audit exit discussion with the respective Head of BG/FG & BA/FA to discuss audit issues as well as recommendations to improve system of internal control
• Review and finalize audit reports for sign off by Head of Internal Audit and Functional Group Head, RHB Bank Singapore
• To provides value-added service through recommending the key controls required in review of proposals for new and variation to existing Islamic products and services, new and enhancement to existing policies and guidelines.
•  Train, coach, motivate and provide guidance to the staff in the section.
• Assist Head of Internal Audit in supervising and ensuring smooth operations of IAD

Are you looking for a dynamic, growth-oriented company with ample opportunities for career advancement and professional development? GOLFTEC Singapore might be the perfect fit for you! We are seeking a highly motivated and experienced Center Operations Manager to join our team.

About Us

GOLFTEC is the world leader in golf instruction, with millions of lessons taught and over 200 centers across the USA, Canada, Japan, China, Hong Kong, and Singapore. Since 1995, our mission has been clear—to help golfers play better. We provide expert golf instruction and custom club fitting, tailored to each golfer's specific needs and goals.

GOLFTEC Singapore, an exclusive licensed franchisee, operates a 6-bay flagship center in Raffles Place. We combine top-tier golf teaching professionals with proprietary technology to deliver world-class golf instruction. Learn more about us at www.golftec.com.sg.

Key Responsibilities:

• Oversee day-to-day operations to ensure the center is always in top condition. Supervise transactions and manage merchandise purchases.
• Develop and implement strategies to achieve sales targets. Prepare monthly performance reports and conduct bi-weekly team meetings.
• Plan and execute marketing campaigns, advertising, and promotional activities. Oversee digital marketing to drive customer engagement and business growth.
• Manage recruitment, staff scheduling, and performance evaluations. Lead team development and conduct performance appraisals.
• Manage operational budgets, including manpower expenses. Collaborate with partners and vendors to secure favorable terms.
• Enhance customer service based on feedback, increase membership renewals, and boost referrals. Resolve customer complaints and gather feedback for continuous improvement.
• Ensure adherence to company policies and maintain confidentiality of all proprietary information.

Qualifications & Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of relevant experience in hospitality management, golf facilities, high-end clubs, restaurants, or retail operations.
• Proven experience in managing a team of over 10 employees.
• Strong leadership, organizational, and analytical skills.
• Excellent communication and negotiation abilities.
• Proficiency in Microsoft Office applications.

If you're ready to take your career to the next level with GOLFTEC Singapore, we'd love to hear from you! Apply today and join our mission to help people play better golf.

OPERATION MANAGER (AIR FREIGHT)

Responsibilities:

• Oversee the daily operations of export & import of airfreight shipments.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to perform their tasks and achieve excellence.
• Conduct annual performance reviews for the airfreight department
• Maintain records of team training activities for airfreight team

Requirements:

• Min GCE “O” Level
• Min 5 years of airfreight experience
• Strong communication and interpersonal skills required.

We are seeking a proactive and experienced Operations Manager to lead the China Department operations. This role involves overseeing the full scope of travel arrangements, managing relationships with suppliers and ensuring operational efficiency in the department. You will work closely with product planners, airlines, land operators and other key partners to deliver exceptional service for our China-based operations.

Responsibilities

• Oversee the issuance of air tickets, coordination with land operators, and direct bookings of hotels, restaurants, and attractions.
• Ensure adherence to deadlines for deposits, full payments, ticket issuance and promotional activities.
• Collaborate with product planners to monitor costing closely, including profit & loss and land & ticket costing for China-specific products.
• Supervise and guide the Operations Executive team in updating the OB system, ensuring smooth facilitation of counter staff operations for sales and follow-ups.
• Resolve operational issues swiftly and maintain strong, professional relationships with airlines, overseas suppliers, and other travel partners.
• Coordinate travel arrangements for group tours, liaising with airlines, overseas land operators and transportation providers.
• Supervise and support the reservation and ticketing operations, including tours, hotels, and air travel, ensuring smooth travel coordination for China tours.
• Assist with pre-departure and post-departure requirements, ensuring all travel details are addressed and clients are fully supported.
• Lead and oversee participation in travel fairs, roadshows, and promotional events.
• Provide operational support for the team, ensuring the highest standards of service and efficiency.

Requirements

• Minimum of 5 years of experience working in a travel agency as an Operations Manager or in a similar operational capacity.
• Proven ability to work independently and lead a team effectively.
• Strong problem-solving and negotiation skills, with the ability to handle multi-tasking in a fast-paced environment.
• Familiarity with Amadeus (GDS) and other booking systems.
• Excellent communication skills in both English and Chinese (written and spoken).
• Strong organisational skills with attention to detail.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

Additional Information
Please provide the following in your resume:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

KNOWLEDGE, SKILLS & ABILITIES
• Highly self-motivated and result-driven individual
• Ability to work and deliver under pressure
• Preferably from in-store field execution background
• Demonstrates maturity and independence
• Demonstrates diligence, initiative and pro-activeness
• Problem solving capabilities
• Collaborative team player

General
• Build up incremental purchasing volume from stores and finding more sales opportunities
• Work closely with the Manager, Field Sales and Retail Execution to develop an effective team structure, processes and operational framework to support the implementation of our clients’ strategic and joint business development plans

• Check availability of point of sale materials in stores. Ensure promotional activities have been implemented and maintained
• Check to ensure generic, store-specific planograms and category flows are implemented/maintained

Operations Compliance Lead

Job Requirement:

1. 10-12 year working experience in system operations compliance and management areas.
2. Has experience being audited or familiar with any standards (e.g. ISO, ITSM)
3. Cloud certified
4. Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques
5. Experience in managing a team in project implementation or support
6. Certification in IT operation management is preferred
7. Possess prior hands-on experience with technologies such as Informatica, .NET & MS-SQL database, Oracle, BI tool (OBIEE or Tableau) & any messaging technologies
8. Exposure to hospital information / clinical systems is an added advantage.

Role and Responsibilities:

• Understand the operational process from systems administrations to application management and support. Will plan and provide guidance on ensuring that all project, migrations, and support processes are align and compliance with organizations operation and security policy.
• Focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership while aligning with organizations policy.
• Will represent the operation team in the management for any audit, compliance or governance forum.

Govern IT processes and policies

• Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems.
• Align system administration with overall strategic IT service direction and business needs.
• Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives.
• Anticipate internal and/or external business challenges and/or regulatory issue.
• Develop policies, procedures, and controls to ensure system security and compliance.
• Lead the team during audit and/or compliance investigation to ensure all processes are able to meet company policies and governance.
• Be aware of any new policy, governance or guidance required from the organization or government.

Optimise Systems Performance and Continuous Improvement

• Recommend process, product or service improvements, resource optimisation and cost savings initiatives.
• Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement
• Optimise / Automate processes to achieve higher efficiency and more sustainable operations
• Evaluate current processes and update for any changes or new direction from the organization

Manage Teams

• Oversee team management including budgets, forecasting, work allocations and staffing
• Develop staff through ongoing coaching, mentoring and career discussions
• Define common goals, direction and accountability among staff
• Drive effective performance management practices within department in accordance with company policies and procedures.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

About the role

This role, WealthTech Operations Analyst, will be reporting to the Head of APAC Operations during the Project Phase, and transitioning into a Business As Usual position, working within a broader operations team. Their primary responsibility is to ensure the smooth functioning of wealth management operating platforms, processes and systems.

Key Responsibilities:

Project Phase

• Participate in the project to establish the abrdn Wealth Tech platform, being responsible for the Operations Target Operating model and processes
• Gain a deep knowledge and understanding of the Wealth Tech proposition and client requirements.
• Work closely with 3rd party providers to articulate detailed requirements and ensure these are delivered against.
• Test and monitor the performance of the iHub platform to ensure operational efficiency and security.
• Work with the project team to address any issues arising from Wealth Tech technology, processes and systems, including investigating problems, identifying root causes, and implementing solutions to prevent recurrence.
• Ensure Operational readiness ahead of Go-Live and manage the Early life support post go live of the Wealth Tech platform.
• Collaborate with various stakeholders including Technology, Compliance and external vendors to ensure we deliver an E2E solution.

BAU Ongoing Operations

• Oversee ongoing operations of the platform and maintain seamless interactions with clients.
• Manage and resolve distributor/third party queries efficiently and effectively.
• Collaborate with the Proposition team to drive ongoing enhancements and capabilities on the platform.
• Coordinate and manage changes with third-party service providers.
• Generate internal Management Information (MI) reports to track operational usage and performance.
• Providing assurance to clients that the platform is operating in line with expectations
• Supervise and liaise with third-party service providers to ensure smooth operations and adherence to service level agreements (SLAs).
• Continuously seek opportunities to improve operational efficiency and effectiveness within wealth management processes, including streamlining workflows, automating tasks, or optimizing system configurations.
• Working closely with the Proposition teams on client opportunities to grow the usage and profitability of the platform.
• Being responsible for the ongoing development of our operating model and the delivery of new capabilities to support new clients.

Skills and experience

• University degree or the equivalent in professional qualification
• Minimum 5 years' experience in operations, technology, project management and business analyst roles in the asset/wealth management industry
• Strong knowledge of the asset/wealth management business and products.
• Candidate should be self-motivated, dynamic and have a proven track record of working under pressure.
• Strong communication, interpersonal and organizational skills are key and the Candidate needs to be able to work independently and interact with stakeholders at all levels.

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.
• Duration of the Programme from 21 November 2024 to 27 August 2025.

What you'll do:

As a Loans Operations Analyst, your role will be pivotal in managing the full spectrum of credit operations within the organisation. You will be entrusted with the responsibility of executing comprehensive credit operations processes from underwriting to documentation and monitoring. Your expertise will also extend to managing various loan operations activities. Collaborating with internal stakeholders will form a significant part of your role as you work towards ensuring timely processing of credit and loans transactions. Monitoring credit exposures and identifying potential risks will also fall under your purview. Your commitment to compliance will be crucial in adhering to regulatory requirements related to credit and loans operations. Furthermore, your ability to drive process improvements will contribute significantly towards enhancing operational efficiency.

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Monitor credit exposures, loan portfolios, and trade finance transactions to identify potential risks and implement appropriate risk mitigation strategies.
• Ensure compliance with regulatory requirements, internal policies, and procedures related to credit and loans operations.
• Provide coverage and support to other team members where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and effectiveness in credit and loans operations.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

What you bring:

As the ideal candidate for the Credit Operations Analyst role, you bring a wealth of experience in banking operations, specifically in Credit and Loans Operations. Your strong understanding of credit risk management principles, loan documentation and processes will be key to your success in this role. Your excellent communication and interpersonal skills will enable you to collaborate effectively with cross-functional teams. Your ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail will be highly valued. Your proficiency in using banking systems and Microsoft Office suite will be beneficial, as will your knowledge in LIQ system. Your excellent analytical, problem-solving skills will be crucial in this fast-paced environment. A proven track record of process improvement and project management initiatives will further underscore your suitability for this role.

• Bachelor’s degree or higher with at least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is beneficial.
• Excellent analytical, problem-solving skills with the ability to work effectively under pressure.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

What sets this company apart:

Our client is a leading global bank that prides itself on its commitment to providing high-quality services to its customers. They are known for their inclusive work culture that values diversity and promotes professional growth. They offer a supportive work environment where innovation is encouraged, and employees are empowered to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media Operations Specialist

(4-5 months maternity cover)

As the social media Operations Specialist, you will help build and execute the social media strategy, initiatives, and projects for the world's largest technology company. Working with the Local and Regional Program Manager, you will support all things social — from always-on content and social-led campaigns to influencer activations and event amplification — by leading the day-to-day operations as well as content development and community management for the brand channels. As a social media strategist, project manager and community manager, you will wear many hats. Thus, the ability to analyze trends and situations quickly and pivot effectively is as critical to this role as deep audience understanding to build long-term strategies and plans.

Role:

• Support social marketing activities for the Singapore market, both always-on content, community management and campaigns
• Working closely with and partnering Program Manager, lead social media content strategy, and development, including editorial calendar, copy review and publishing for the Singapore markets
• Liaise with internal stakeholders and agencies to source assets, including images, videos, copy and design
• Be the filter for the Singapore market, ensuring regional programs are optimised for the local market
• Build and manage strong relationships with Creators in Singapore throughout various verticals to increase authentic advocacy and brand love
• Support the Program Manager in performance reporting, social media audits and competitive analyses

You:

• Degree in Business, Communications, or Marketing preferred, or equivalent industry experience
• 7+ years of experience in tech, marketing or related industry
• A passion for social media and content development
• Ability to communicate effectively – in written and verbal forms – in English
• A strategic and creative thinker who is able to navigate around an always-on social landscape
• Solid project management experience
• Proficient understanding of social media analytics
• Experience with a social media publishing tool like Sprinklr
• Ability to bring order and attention to detail to complex stages of each project
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging
• Passionate about working as part of a larger team to deliver a common goal

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Critical Response Operations team provides 24/7/365 management for the most sensitive, multi-domain, novel issues impacting our business. We serve as the coordinators uniting Ops efforts across high-priority events and key business priorities, including elections IPOCs (Integrity Product Operations Centers), unplanned geopolitical crises, and developments likely to have out-of-scale implications for Meta integrity systems.

Our mission is to integrate all necessary Operations activities to effectively mitigate, prepare for, respond to, and recover from critical events and crises, continuously enhance the company’s comprehensive approach to response management, and protect our communities during the world’s most acute moments.

We are looking for Critical Response Ops team member who has a passion for quickly understanding the depth and breadth of emerging risks cross-platform, as well as demonstrated project management experience to identify the right risk problem statement/s, determine the appropriate Ops, Policy and Product levers necessary to mitigate the risk/s, and engage the responsible stakeholders required for a comprehensive solution. As the successful candidate, you will thrive in ambiguity, operate with grace under pressure, enjoy close collaboration with cross-functional partners, and are always searching out new knowledge and expertise.

Responsibilities

• Serve as primary Global Response Operations single-threaded-owner for planned and unplanned critical events, such as Planned election Integrity Product Operation Centers, Unplanned geopolitical crises/triggers, Planned new Product launches, etc
• Provide 24/7/365 crisis support for the most sensitive, multi-domain, novel issues impacting our business, including but not limited to: End-to-end management of pre, during and post critical event mitigation efforts, including dynamic prioritization, cross functional coordination, logistics and staffing
• Deliver risk scoping and problem solving for nuanced, emerging or ambiguous issues: - Provide initial assessment of potential on-platform integrity risk posed by Product, Policy, Operational developments and/or external triggers, in partnership with stakeholders - Intake related leadership and XFN asks and craft solvable problem statements and design quick-turn operational solutions to mitigate/prepare for said issues
• Craft communications that provide cross-org/company visibility into coordinated critical event management efforts
• Document, deliver, and implement post critical event feedback to reinforce clear ownership and accountability while anchoring on continuous improvement, improved ways of working, and operationalizing lessons learned
• Continuously maintain stakeholder relationships across Global Response Operations, Strategic Response Policy, Global Response, Public Policy, etc.
• Continuously contribute to team knowledge management and training needs
• Please note this is a 24/7 on-call role and that some late night, weekend and holiday work will be required on a shift basis

Minimum Qualifications

• 4+ years experience in crisis, risk and/or trust and safety management
• Project management and problem-solving experience
• Experience engaging with diverse stakeholder partners to achieve common goals
• Experience prioritizing multiple functions and incoming asks in real-time
• Knowledge of global current events, including geopolitical developments and how resulting behaviors may manifest on social media platforms
• Adept at operating in dynamic, ambiguous situations, developing creative solutions in the absence of established protocols.
• Strong communication skills, demonstrated experience influencing across functional boundaries and/or globally and ability to context switch across different problem areas
• Strong aptitude for understanding and contextualizing operational workflows

Preferred Qualifications

• Previous experience in an Operations function/role

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.