Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Singapore, Malaysia, Thailand markets (SMT), and will be responsible for consulting engagements with Visa's clients in the three markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants.  The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery and execution of consulting engagements for Visa clients across Singapore, Malaysia, and Thailand, enabling portfolio growth and improved profitability in clients’ payment card business.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in SMT. In this role, you are expected to:

• Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.
• Drive client conversations with the client working team, execute and embed our solutions within the client’s environment.  Building content and engagement delivery involves strong project management skills.
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.
• Develop propositions by closely working with Account Executives in managing the scope of work and project timelines
• Work across advisory practices (Risk, Digital, Portfolio Optimization, Merchants) to execute engagements across the VCA verticals.

This role reports to the Head of VCA for Singapore, Malaysia, and Thailand.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the Singapore, Malaysia, Thailand (SMT) cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

• As part of the team you will get opportunity to work on strategically important projects for clients.
• As an example, you might be working with an issuer client to assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to the Bank.
• You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.
• You will be the project manager of several engagements across SMT, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.
• You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.

Expectations of an Assistant Finance Manager

• Perform monthly, quarterly, annual financial close with high accuracy and timeliness
• Ensure that all management reports submitted within deadline. Monthly, quarterly and yearly reporting to be carried out with insightful analysis and developing process to ensure quality reporting variances to be fully explained
• Assist in forecasting and budgeting cycles, ensuring that the numbers are reliable, stable and accurate.
• Strong partnership with the commercial finance team on the full spectrum of financial planning and analysis.
• Working with internal and external auditors, ensuring policies compliance in place.
• Manage internal reporting requirements on various basis.
• Involved in developing process improvements and system implementation/migration

Your main missions and responsibilities will be:

• Rolling out Hotel Management Agreements and Hotel Franchise Agreements based on standard process
• Negotiating with owners and legal advisors of Hotel Management Agreements, and Hotel Franchise Agreements and all related documents
• Preparing and adapting template documents related to the management and franchising of hotels in different legal environments and jurisdictions
• Following-up on related legislation changes with the support of external advisors
• Cooperating with the compliance team in relation to KYC review process for hotel management deals and other related compliance matters
• Providing legal support to management operations teams
• Engaging with external legal counsel to address foreign jurisdiction legal matters (corporate legal requirements, due diligence, registration requirements, etc.)
• Ensuring documents are compliant with Accor Group policies & procedures and maintaining an understanding of the impact of any changes in Accor Group policies, organizational structure, and procedures
• Preparing and implementing branded residences related documentation based on standard process
• Ensuring and implementing due diligence in relation to Hotel Management Agreements and Hotel Franchise Agreements
• Liaising with Accor Group departments in relation to intellectual property matters
• Preparing and implementing technical support documentation regarding hotel development projects
• Liaising with other departments involved in the development and operation of hotels (e.g. IT, Technical, Distribution, Loyalty, Sales etc.)

We’re looking for a Payment Operations Analyst who is passionate about our mission of Money Without Borders to partner with our payment product teams to help drive data-driven and innovative growth decisions while helping to make our payment systems smoother and more efficient. 

As a Payment Operations Analyst, you'll be driving our analytics efforts in the Payment Operations product team that balances the work between making our payment rails frictionless, borderless and enabling a smooth customer payment experience. You’ll also be a part of a wider team of over 100 Analysts! You’ll get to collaborate on cross-team projects, develop technical skills and bring ideas about how we can improve analytics across Wise. 

Most importantly, you’ll collaborate closely with your product managers, designers and engineers to bring your insights into real change for our customers and help drive our mission! 

Your mission:

At Wise our mission is Money Without Borders - instant, convenient, transparent and eventually free. Whether our customers are sending money to another country, spending money abroad, or making and receiving international business payments, Wise is on a mission to make their lives easier and save them money. 

Here’s how you’ll be contributing to the Payment Operations team:

• You’ll expose the vast data on our processes to the product teams across Wise in a meaningful and actionable way in which people can proactively access the information without friction or need for analyst assistance

• Proactively contribute to, own, create, track key metrics and results  for your product team, keeping them accountable throughout the quarter

• Support senior analysts by conducting research, preparing reports, and visualisations

• Work with operational leadership in coming up with new features for automating and reducing our workload, preventing our financial risks and overall making our customer experience smoother

• Building the framework for managing risk, customer and payment agent experience

• Drive the discovery phase by scoping new opportunities and suggesting initiatives on Payment Operations through meaningful insights

• The role requires collaboration with Product, Engineers and Operations Team

This role will give you the opportunity to: 

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money

• Create value from extensive datasets. We have millions of customers, a global set of payment infrastructure and a complex product that customers can use in different ways. There is a tonne of value left to unlock from this data!

• Influence the team’s direction. Analysts at Wise enable data-driven decision making and have a large impact by helping their teams to decide what to work on.

• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists and product managers that you will work with and learn from.​​​​​​

We’re looking for a Global Products Operations Senior Specialist to join our team, focusing on Assets or Cards Operations (Issuance) within the Global Products Operations area: 

This role is a unique opportunity to have an impact on Wise’s mission by contributing to building and supporting operationally sustainable cross-border products and help save millions more people money. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking and convenient business solutions.

A Global Products Operations Senior Specialist's role is to support Product Teams as a representative of the Payment Operations organisation - to ensure that new and current products, features and processes scale efficiently and securely.

Here’s how you’ll be contributing to the Operations Team:

• Provide daily support to regional Payment Operations Teams with Global Products which include Cards Issuance or Assets and any other global products, features and processes that are born over time;

• Maintaining consistent and high level execution of recurring responsibilities within the designated domain;

• Work with regional Payment Operations teams, product managers and developers of multiple product teams to find solutions and opportunities for process optimisation;  

• Coordinate new products/partners set-up, testing and launches from operational side;

• Coordinate central changes - communicate with Payment Operations teams, collaborate with stakeholders in- and outside of the organisation (from Finance to Compliance and beyond);

• Own training, communication and documentation of Global Products Operations domains;

• Acting as the first level escalation point on the cases and crisis level within own area, handling incidents in your area of expertise;

• Act as first point of contact for global products in Payments Operations organisation as well as Product teams 

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 2000+ Wisers with 70+ nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

If you're interested in the position, please apply by submitting your CV and cover letter in one document, and answering the application questions.

In the cover letter, please bring an example of how you have contributed in your team or within the organisation to improve our current processes or of a project that you have led. 

• Manage and deliver analytics benchmarking reports from conception to completion with actionable insights and recommendations.
• High interaction with external clients and manage internal and external stakeholders.
• Define detailed scope and methodology, creating and executing on the framework with appropriate data mining techniques
• Work with the broader Visa data science team to create data driven solutions.
• Focus on building data science visualization capabilities to solve client's problems.
• Drive innovation through using data science techniques
• Act as data science advocate within our partners, advising and coaching analytical teams and sharing best practices and case studies.
• Continually look at the environment to challenge our assumptions around new sources of data, potential analytics partners, tools, talent and infrastructure.
• Explore leading methodologies and best practices to other teams and importing successful methodologies from other international markets

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities :-

-Strategically plan and manage logistics, warehouse, transportation and customer services

-Direct, optimize and coordinate full order cycle

-Liaise and negotiate with suppliers & manufacturer

-Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

-Arrange warehouse, catalog goods, plan routes and process shipments

-Resolve any arising problems or complaints

-Supervise, coach and train warehouse workforce

-Meet cost, productivity, accuracy and timeliness targets

-Maintain metrics and analyze data to assess performance and implement improvements

-Comply with laws, regulations and ISO requirements

Requirements and skills

-Proven working experience as a Logistics Manager

-Record of successful distribution and logistics management

-Demonstrable ability to lead and manage staff

-Proficient in standard logistics software

-Excellent analytical, problem solving and organisational skills

-Ability to work independently and handle multiple projects

Key Account Manager will drive sales, marketing and market access activities towards various partners, i.e. healthcare professional groups, specialist organizations, and local market access individuals. This position will drive sales and marketing activities for all ethical channel and new business in the future when needed.

Responsibilities

• Operate as the primary point of contact for key account stakeholders
• Fulfil/exceed set SFE KPIs & Multichannel Engagements
• Work with Brand Leads to create and execute marketing brand plans
• Facilitate, accelerate processes to get access of new product/s into Private Hospitals/MOH/MOE/MOD
• Prepare and guarantee monthly, quarterly and annual sales forecasts

Requirements

• Bachelor's degree or equivalent experience in Business / Sciences
• 3+ years' of relevant work experience in Pharmaceutical sales, key account management, marketing
• Prioritization and strong time management.
• Strong business acumen and a go getter.
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills

Oversee the day to day operations and supervise all workers ensuring work procedures, quality, safety and hygiene requirements are adhered to. Work closely with the Operations Manager / Executive and Client in fulfilling ad hoc / urgent requirements and provide assistance in all necessary reporting / record keeping / urgent tasks required by the Client.

Responsibilities

• Manages day-to-day operation includes coordination of air and sea freights, transshipments, land deliveries & cross border shipments.
• Responsible for logistics coordination & execution of general goods, ships spares, special/odd size/oversize cargo, breakbulk, DG or Radioactive cargoes.
• Provide timely and accurate quotations to clients beyond existing contractual agreements and sourcing optimal freight solutions.
• Ensure timely delivery of goods to customers, meeting contractual obligations and maintaining high levels of customer satisfaction.
• Optimize freight solutions and minimize expenses while maintaining service quality and meeting budgetary constraints.
• Provide real-time updates to clients and proactively address any issues or delays to ensure smooth transportation and delivery processes.
• Handling full scope of operation from quotation to billing and maintain proper closing of files, etc.
• Monitoring shipments in a timely manner to ensure shipments are uplifted and delivered in time.
• Collaborates with global agents to facilitate collection of shipments from suppliers.
• Maintain and updating of reports for PO and its inventories, including updating of shipping movements and current statuses.
• Keeping MES documents and reports in an orderly manner.
• Prepares tenders and contract renewals as required.

Qualifications:

• NITEC/GCE'N' or 'O' Level/Diploma in Logistics or Supply Chain Management.
• At least 2 years of working experience in the related field.
• Ability to multitask, prioritize and work efficiently under pressure.
• Flexibility to adapt to changing priorities and deadlines.
• Requires baisc knlowledge in all activities related to freight forwarding services, including arranging transport and delivery of shipments and other related functions.
• Requires basic knowledge of ocean carrier selection, NVOCC terminology and methods and export documentation.
• Detail-oriented with strong problem-solving abilities.
• Proficiency in excel and MS Office applications.
• Permit Declarant with a strong understanding of customs regulations and permit declaration processes will be an advantage.

Responsibilities:

• Lead and manage large-scale projects from initiation to completion.
• Develop and maintain project plans, including cost estimates, budgets, schedules, and resource allocation.
• Coordinate with stakeholders to ensure project objectives are met.
• Monitor project progress and identify and address any issues or risks that may arise.
• Manage project scope, timeline, and budget.
• Ensure compliance with regulatory requirements and industry standards.
• Communicate and collaborate with clients, vendors, and internal teams to ensure successful project delivery.
• Provide leadership, guidance, and mentorship to project team members.
• Prepare and present project status reports to senior management.

• Bachelor's degree in Engineering, Construction Management, or related field.
• PMP certification.
• Minimum 8 years of experience in project management, preferably in large-scale projects.
• Strong knowledge of project management methodologies and best practices.
• Excellent leadership and communication skills.
• Ability to analyze complex problems and make sound decisions.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Description -

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

[What you will be working on]

• Manage daily operations and functions for procurement of library materials in accordance to approved policies and guidelines as well as the terms and conditions in the contracts for the sourcing and supply of library materials.
• Manage and track operational and system related issues to ensure timely resolution by staff or relevant departments.
• Collate statistics/KPIs and perform data analysis to monitor and track key performance indicators for procurement of library materials.
• Manage contracts on sourcing and supply of library materials with appointed vendors.
• Conduct yearly review on contract pricing for the supply of library materials, cataloguing and materials processing services with appointed vendors.
• Oversee and manage vendors to develop strategic working relationship.
• Organise quarterly meetings and annual engagement session with vendors.
• Prepare reports for vendors’ meetings and performance.
• Front vendors’ and publishers’ enquiries and feedback.
• Manage daily operations of regulatory services.
• Lead process improvement initiatives and participate in cross functional projects.

[What we are looking for]

• Preferably with 2 years of relevant experience in an acquisition, procurement or operations role
• Excellent communication and stakeholder engagement skills
• Strong analytical/problem solving and documentation abilities
• Strong and proactive team player with good networking skills
• Meticulous and strong motivated individual with drive
• Proficient in Microsoft Office applications especially Excel
• Familiar with government procurement processes is advantageous

Location: Library Supply Centre, 3 Changi South Street 2 S486548

Division: Resource Discovery and Management Division / Resource Management

The successful applicant will first be appointed on a 2-year contract basis.

Please be informed that only shortlisted candidates will be notified.

The A&A Manager's main purpose is to lead the accounting and administration functions for the Alliance 21 group of companies. He/She needs to have good understanding of business structures, operations, and financial performance. Good communication and interpersonal skills, as well as organising and problem-solving skills to support strategic planning and maximise efficiency and effectiveness of resource allocation.

We're looking for someone who is resourceful, performance driven , proactive, independent and with a keen eye for details to assist our CFO with the daily operations of the Corporate Finance department. This position is part of a 4-member team that reports to the CFO.

• Work Schedule: 5-days week, Mon-Fri 8.00am to 5.45pm
• Work Location: Our office in Changi Airfreight Centre or Loyang Way

MAIN DUTIES AND RESPONSIBILITIES

• To be responsible for all Accounts Receivables & Payables that align with the Corporate Finance department’s goals.
• To be responsible for maintaining and systematic storage of documents with proper traceability within the department.
• To monitor processing of invoices, month end closing, and ensure timely collection of payments.
• To conduct credit checks on new accounts.
• To prepare bank reconciliation, GST returns, audit schedule and other forecasting reports as required.
• To prepare monthly, quarterly, annual and ad-hoc billing reports for customers.
• To assist CFO in liaising with external auditor, tax agents and professional advisors on related matters.
• To assist CFO in management accounting functions and reports preparation including preliminary cost analysis, reconciliation, budgeting, and forecasting.
• To use business intelligence to analyse, compile and present information for management decision on financial and non-financial performance measurements.
• To participate in ad-hoc finance-related projects and systems testing.
• To coordinate day-to-day administration and housekeeping duties.
• To carry out any other duties as may be expected in a post of this level.

REQUIREMENTS

• Bachelor Degree in Accounting or related
• Minimum 3 years work experience in accounting or related role.

Reporting to: Managing Director

Purpose: Lead the strategy of continuous improvement of operational performance within the business whilst navigating change in demand and priorities. Ownership of leading the team to build a culture of engagement and inclusion.

Key Responsibilities and tasks

• Direct and oversee the various operations functions such as the despatch, service performance, accident prevention, customer service, schedules, mileage reconciliation and operations data analysis.
• Provide leadership and guidance to managers on all operations related matters. Where possible, facilitate the exchange of best practices from the Group to the Singapore operations.
• Ensure that bus services are delivered in a reliable and punctual basis in line with our contractual requirements and internal KPIs.
• Lead and exceed Group and contractual performance targets as measured by relevant KPIs to achieve incentive payments.
• Plan and execute functional strategies and initiatives for continuous improvement.
• Hold and deploy a comprehensive understanding of the operational context and regulatory framework.
• Overarching responsibility of deployment of new operational schedules with due regard for cost and efficiency, alongside a work life balance for our driver team.
• Set and deliver a high standard of customer (passenger) satisfaction performance
• Ensure the contractual requirements for revenue protection on our network of services.
• Set and deliver a high standard on accident prevention and good driving practices.
• Closely collaborate with Human Resources to ensure sufficient drivers are recruited to maintain coverage of service.
• Closely collaborate with Engineering to optimise vehicle availability.
• Lead, develop and motivate our operational team whilst considering plans to improve driver retention.
• Motivate line managers to ensures our employees are competent to execute their duties and are trained in new technologies where appropriate.
• Ensure our employees are delivering services in a safe and professional manner with due regard for legal and regulatory requirements.
• Lead on managing the relationship with our recognised Trade Union, ensuring that issues which might disrupt service do not develop.
• Develop partnerships with stakeholders, industry regulators and other relevant parties to meet the company’s objectives.
• Lead on strategies to develop better engagement and motivation with our driver team with management team.
• Key contributor of the Senior Leadership team contributing to strategies for the future development and growth of the business.
• Lead on contingency planning, including incident, event and risk management.
• Ownership of the development and growth of Operations colleagues.

Knowledge and Skills Requirements:

• Substantial and successful bus operation experience (or similar industry) in a senior operational role leading similar size workforce.
• Extensive experience and knowledge in bus service performance, bus scheduling and general depot operations.
• A detailed understanding of a comparable operating environment and bus regulatory framework.
• Experience in leading teams through change through an inclusive and engaging leadership style.
• Able to demonstrate strategic thinking, execution, and business impact, and bringing teams with them.
• An experienced influencer who is comfortable challenging teams and senior stakeholders when needed.
• Able to lead and motivate teams to build a culture of growth and pride.
• Extensive experience of leading union relations.
• Experienced leader who develops and grows the operations team to drive continuous improvement in the delivery of the bus services.
• Lead with experience and empathy to continually learn and develop self, team and business.

Job DescriptionOverall responsibilities

1.1. Responsible to lead two teams of production operators/sewer to meet daily production targets, schedule and quality standards

1.2. Plan workflow on the production teams to achieve production targets

1.3. Draw up duty roster for operators/technicians; allocating work and authorize overtime which is justified by capacity planning and reporting

1.4. Motivate and guide the operators and technicians, maintain discipline and manage their performance appraisals

1.5. Responsible for the safety and security management of the production floor

1.6. Initiate action to prevent the occurrence of any non-conformity relating to the product, process and quality system

1.7. Identify and record any problems relating to the product, process and quality system

1.8. Responsible to initiate the daily production scheduler meeting and attend the daily operations meeting

Reporting to: Operations Director

Purpose: Responsible for ensuring the development of planned schedules, mileage coding and reports so that Go-Ahead Singapore meets its safety, customer experience, contractual and financial requirements.

Job Responsibilities/ Key Accountabilities

· Manage the Scheduling team in achieving contractual KPI for monthly schedules while delivering improvements in cost effectiveness.

· Oversee development of new service timetable and schedule, and amendment of existing services.

· Monitor schedule performance and rectify issues promptly, proposing and implementing improvements.

· Utilize data-driven methodology for analysis of new services and network effectiveness.

· Manage data on transport network and bus services, ensuring accuracy and compliance.

· Implementation of new bus services through working closely with operations and other internal and external stakeholders

· Proactively initiate, recommend, and implement best practice variations with our stakeholders.

· Assistance in production of roster planning and scheduling tender documentation.

· Stay updated on scheduling system technology and contribute to continuous improvement initiatives.

· Liaise with internal and external stakeholders on bus services, negotiating positive outcomes on operational issues.

· Liaise closely with internal and external stakeholders on bus services and bus-stops related issues.

· Contribute in negotiating positive Public Transport outcomes with key stakeholders and Operational teams.

· Contribute to strategy and annual business plan, supporting operations projects and driving efficiency reforms.

· Responsible for the safety, health and wellbeing of the department staff and visitors to the department through effective safety leadership and compliance with the business Health and Safety Policy, standards, procedures, and processes.

Mileage

· Responsible for mileage coding, manage and oversee the mileage team in submission of daily reports to external stakeholders.

· Ensure that all loss mileages are accounted for in Go-Ahead Singapore, ensure accurate reporting of any loss or missing mileage to LTA.

· Collate data to accurately compute service request fee amount.

· Ensure strict compliance with LTA standards with regards to mileage coding and reporting.

· Produce detailed reports and prepare for regular audits.

· Present analysis to management and stakeholders to provide insights on the results.

Job Requirements

· Minimum Degree

· Experience in public transport operations.

· At least 2 years of experience in management/ supervision.

· Experience in the use of computer based scheduling and rostering tools, preferably in the Hastus software.

· Knowledge of PC based hardware and software applications including computerised bus scheduling and rostering.

· High level of initiative and demonstrated ability to exercise sound judgment in advising senior managers and others on sensitive issues.

· Individual must be meticulous in nature and are comfortable working with figures.

· Positive candidate with excellent communication skills.

· Sound planning and organisational skills including the ability to perform under pressure and meet deadlines.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Lending Transformation Program Manager - Hybrid (Internal Job Title: Program Management Senior Lead - C14) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Program Management Senior Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

•  Support the Lending Transformation Program Target Operating Model project to design and implement the multi-year global loan operations target state, covering people, process and integrating technology
• Support the broader Lending Transformation Program, including implementing the interim control model working with Global Loan Operations and Transaction Management
• Supports planning, directing and coordination of day-to-day activities of LTP Target Operating Model workstream(s) activities
• Identifies stakeholders and key organizations and build and manage relationships.
• Directs the creation of multiple programs of work and manage their alignment to business goals.
• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
• Leads the identification and drive resolution of issues, including those outside established programs of work.
• Works with stakeholders to ensure program scope definition meets business objectives.
• Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
• Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
• Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed.
• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
• Manages multiple teams or a functional area (depending on size of business).
• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Ensures program plans meet business needs as described in the program initiation documents.
• Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.
• Ensures funding has been approved for the program.
• Ensures all areas of the program are appropriately staffed.
• Ensures program commitment from those assigning resources.
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
• Ensures vendor performance is monitored and actions taken if performance warrants.
• Maintains appropriate staffing requirements to meet operational needs.
• Exercises shared responsibility for budget, policy formulation and planning.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years’ experience in project management and business analysis
• Must have wholesale lending experience, preference for background in Operations, Risk or Finance function
• Proven record of delivery in process and organizational change
• Possess a strong knowledge of control design and metrics
• Should demonstrate a commitment to quality and attention to detail
• Ability to drive change and effectively manage projects and stakeholders
• Strong organizational leadership and influencing skills
• Proactive, 'no surprises', approach in communicating issues/requests
• Capable of prioritizing and multi-tasking in a dynamic environment
• Strong business analysis, problem solving and analytical skills
• Excellent oral and written communications skills; Must be articulate and persuasive.
• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
• Critical thinking and problem solving skills
• Keen sense of urgency and eagerness for ownership
• Works well under pressure and in tight deadlines

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Essential Responsibilities:

• Ownership includes both quality assurance and quality control. Includes quality assurance of products, services, manufacturing processes. Includes conformance in manufacturing, incoming goods control, product inspection, witness points, etc.
• Typically a 1st line manager of professionals or a 2nd line manager of a professional department. Developing specialized knowledge in their discipline. Serves as best practice/quality resource. Has awareness of latest technical developments in own area. Contributes towards strategy and policy development, and ensure delivery within area of responsibility.
• Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market
• Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with moderate risks and resource requirements. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field.

Qualifications/ Requirements:

• Experience leading a team with 10-12 year of experience in Manufacturing & Production Quality.

Desired Characteristics:

• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker

As Sales Manager, you’ll manage all sales activities and events including direct sales, sales solicitation, sales administration, public relations, management of the sale team and monitor results to ensure they are achieved.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Interfaces with operations on a timely basis
• Maintain regular contact with IHG hotels in Singapore and regional reservation office
• Entertain clients and provide proper customer service
• Develop and maintain strong relationships with key clients, business generators, meeting and convention planners, corporate accounts and other producers closely allied to our hotel
• Plan and conduct familiarization tours and site inspections
• Drive sales target and achieve desired revenue for rooms

What we need from you

• A minimum qualification in Diploma in Hospitality Management
• At least 3 years of experience in a hotel sales & marketing department

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Responsibilities

• Develop and execute digital marketing campaigns to enhance digital awareness and engagement of the museum and its offerings and help scale the museum towards mass-personalisation marketing.
• Manage the National Museum of Singapore, Changi Chapel and Museum as well as Reflections at Bukit Chandu websites, overseeing the design and development of any other new system requirements that may affect the websites, particularly integration of CMS (Sitecore) and CRM systems. 
• Lead in digital project management and work with external vendors and internal teams during project and content development, as well as the management of post project follow through such as maintenance and data analysis of results against agreed outcomes. This includes execution of the digital marketing projects for exhibitions and programmes, conducting UX design validation and performing User Acceptance Testing (UAT) to ensure a positive overall user experience.
• Manage media buying and creative agencies on delivering digital campaigns, and monitor effectiveness, finance management and develop contingency strategies when required.
• Manage digital marketing software, produce analytic reports on digital marketing performance across projects to evaluate campaign effectiveness and provide recommendations.

Requirements

• Preferably at least 3-5 years of relevant experience particularly in digital marketing and communications
• Excellent communication, analytical and organisational skills, able to multi-task, and has experience in project management and preferably in government procurement as well
• Strong understanding of digital marketing channels and social media platforms
• Basic knowledge of HTML & website content development, familiarity with SiteCore CMS, Adobe Experience Cloud, Matterport 3D and relevant 3D AR/VR tools a strong plus
• Experience in the implementation and maintenance of interactive and immersive technologies will be advantageous
• Ability to work independently and as part of a team
• Interest in the Arts and Heritage Sector

Applicants will be notified on whether they are shortlisted within 4 weeks of the closing date of this job posting.

We are seeking a dynamic and experienced Retail Assistant Manager to join our team in the vibrant world of women's fashion. As the Retail Assistant Manager, you will play a pivotal role in ensuring the smooth operation of our store while delivering exceptional customer service and driving sales. This position requires a passion for fashion, strong leadership skills, and the ability to thrive in a fast-paced retail environment.

Responsibilities:

• Assist the Store Manager in overseeing daily operations and managing staff to ensure efficient and effective performance.
• Provide excellent customer service by greeting and assisting customers, addressing inquiries, and resolving complaints in a timely and professional manner.
• Monitor and maintain visual merchandising standards to enhance the overall appearance and appeal of the store.
• Drive sales by promoting products, upselling, and implementing effective sales strategies.
• Train, mentor, and motivate sales associates to achieve sales targets and deliver exceptional service.
• Manage inventory levels, conduct regular stock checks, and ensure accurate stock replenishment.
• Implement and enforce company policies and procedures to maintain a safe and secure working environment.
• Collaborate with the Store Manager to analyze sales reports, identify trends, and develop action plans to optimize performance.
• Maintain a thorough understanding of the latest fashion trends, product knowledge, and competitor offerings.

Requirements:

• Previous experience in retail management, preferably in the fashion industry.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Proven track record of driving sales and achieving targets.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Flexibility to work evenings, weekends, and holidays as required.

• At least 4-8 years’ relevant work experience in office administration and provision of secretariat support
• People-oriented with strong interpersonal, verbal and written communication skills
• Self-driven, independent and a team player with good event organization skills
• Proficient in Microsoft and Adobe applications. Proficiency in other digital platforms such Power BI and Padlet would be an advantage
• Knowledge/experience in student management systems/processes would be an advantage

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 27 March 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.