Our client is a leading Multinational Tech company, developer of personal-computer software systems and applications.

Job Responsibilities:

Customer Skilling Program – ASEAN only :

• Lead and own accountability for breadth customer skilling (unmanaged accounts) as a key deliverable of the Enterprise Skilling Initiative (ESI) via global marketing scale motions and program offerings.
• Manage the non-managed accounts intake process for provisioning of the skilling assets, engaging directly with account teams and their customers directly as required.
• Joint GTM program design and execution with GitHub and other external stakeholders to lead Developer Skilling motion
• Joint co-marketing planning and execution with managed 3rd party Training Services Partner in Partnership with the ASEAN Training Services Partner Manager

Marketing, Communications & Operations for Cross Program:

• Skills Marketing & communications strategy, design and deliverables aligned to core audience programs
• Program impact and status communications to ASEAN and Korea stakeholders and employees (newsletter, impact reports, etc via all aligned comms channels)
• Build regular CLO management review presentation decks for key leadership meetings: locally, and globally.
• Lead the rhythm of the Business (ROB) for the CLO co-ordinating team and stakeholder inputs to business reviews.
• Lead and execute for all external and internal facing Skills Marketing events
• KPI and OKR Reporting & analysis for CLO. Derive analytical insights on the state of the programs and recommend strategies and tactics for continuous improvement. Deliver regular reporting to the CLO.

Job Requirements:

• Bachelor's degree or equivalent with min 5 years experience in Marketing, Program management & delivery (preferably skilling and enablement programs).
• Regional experience predominantly Singapore, Indonesia, Malaysia,, Thailand is desired
• Working knowledge / experience of Cloud Services & Solutions (preferably Azure).
• Experience in customer and/or partner facing roles (sales, marketing, service or support roles).
• Administration & operations excellence, attention to detail.
• Strong organisational skills and ability to positively influence others.
• Data and analytics (excel, data analysis, reporting), well versed with Microsoft suite, Power BI
• Should have good communication and stakeholder management skills

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

We are currently seeking highly-motivated, passionate Tour Operations Officer to help our customers fulfil their travel aspirations and materialise their travel plans by understanding their requirements and work closely with them to create personalised, seamless itineraries. The goal is to provide quality travel experiences to keep our customers delighted and loyal for future services.

The Tour Operations Officer manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support.

He/She is service-oriented with strong multi-tasking skills, able to address any vendor management issues. He/She is able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules/itineraries.

Responsibilities:

1. Liaise with service providers (such as cruise lines, airlines, land operators, hotel) and sending reservation requests to service providers
2. Monitor ticketing deadline and cruise, air tickets issuance, GDS tickets stock requisitions and block cabin control.
3. Interaction with cruise lines, suppliers and business partners to settle and finalize logistical requirements for cruise groups and outbound tour groups
4. Take note of special requests for seat preferences and dietary restrictions
5. Generate Group Sales (GS) and budget costing.
6. Generate Exchange Order (EO) to make payment to cruise lines, airlines and operators
7. Handle any operations-related enquiries and assist Sales Team when required.
8. Creation of tour type and tour code using in-house travel system
9. Issue travel documents to customers
10. Provide information, quotations and assistance during destination travel events, if required.
11. Any other duties as assigned by supervisor

Requirements:

• Diploma in Travel related studies
• Minimum 2 years’ experience in a travel & tourism company
• Good command of English & Chinese to deal with overseas business partners.
• Excellent accuracy and attention to detail
• Strong organizational skills and the ability to set priorities and meet deadlines
• Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills
• Ability to work under pressure in a fast-paced environment
• Must be team oriented, extremely motivated, and able to work independently
• Knowledge of of CRS, GDS and CRM system (Airline booking system) is an advantage
• Experience of working in an operational or customer service role in the travel industry is preferred

The Operations Executive would be working directly with all members of the team, including team members based in London. Key responsibility supporting the front Office in Singapore, liaising with Middle/Back Office colleagues in London office to hand over the day-to-day work and in developing and maintaining robust processes and to provide information to both internal and external clients as required.

This role does offer the opportunity to grow over time, working alongside mid-level and senior colleagues in middle office, risk, corporate affairs, and compliance. The successful applicant will play a role in the development and continuous improvement of our processes, controls and reporting deliverables.

Key responsibilities will cover:

• Operational tasks including;
• managing and ensuring the accuracy of trade bookings & confirmations
• supporting fund subscription and redemption reporting and fund documentation updates
• onboarding of counterparties and custodians
• performing portfolio reconciliation, performance analysis and client reporting
• basic administrative and complaince support including some day-to-day office requirements alongside colleagues, such as office supplies, receive and sort incoming mail and deliveries, and manage outgoing mail

This role does offer the opportunity to learn from a supportive team and to grow over time, while working alongside mid-level and senior colleagues in middle office, risk, corporate affairs, and compliance.

SLAM offers competitive fixed salaries plus variable compensation participating in the overall success of the firm. Within reason, we can cater to personal circumstances that require flexibility.

Requirements: Operations Executive

The candidate should have a strong attention to detail, take personal ownership of their work, and be familiar with the fund management industry. The following would help with the daily requirements of the job:

• a polytechnic level academic qualification or equivalent, with an authorization to work in Singapore and preferably background in fund or portfolio accounting
• knowledge of investment management operational processes and requirements
• experience using Bloomberg, and higher-level experience with Microsoft Excel

Most importantly, we look for a compelling track record of making the most of each opportunity that candidates have been presented with in the past, and for candidates who are are looking to contribute to an established high-functioning team.

We look forward to discussing this opportunity further during the interview process. Please send your CV and cover letter to Smitha Prabha at [email protected]

The Operations Supervisor is in charge of planning and carrying out complex shop/warehouse rules and technology. He/She is also responsible for developing plans to check on counter display and usage. He/She rolls out programmes and uses available data to review efficiency of the shop front display/storage.He/She responsible for directing a team of shop front counter workers to make sure customer is well served and goods are correctly picked, order properly for premium customer.

• Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets.
• Proper planning on staff roster and control salary costs.
• Consistent maintain high standards in shelf ticketing, display, housekeeping, hygiene, stock rotation, replenishment and service to provide customers with a conducive shopping environment
• Handle and resolve customers’ inquiries and complaints expeditiously.
• Assist in the implementation of merchandising plans and strategies; to maximize sales and minimize losses through the merchandise and space.
• Assist in the enhancement of online store sales.
• Assist the department manager in developing new merchandise concept and subsequent promotion and marketing of the product.
• Plan effective and efficient sourcing and procurement systems, source and procure merchandise.
• Assist in the negotiation with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas.
• Co-ordinate and conduct business meetings with vendors / suppliers and prepare business correspondence.
• Conduct market survey, research trade information and analysis on competitors’ stores; provide reports, feedback and recommendations.
• Advertising & Promotions Events / Merchandise Presentation
• Sales Budgets / Reports & Stock Inventory
• Safety and Security

Applicants who are keen to apply , pls send your resume to :

[email protected]

The company is a capital markets services (CMS) licence holder under MAS. The ideal candidate for this position will support the operations team and will work with a number of functions in support of the venture capital business as well as from time-to-time support activities of the VCC and/or Fund Manager. These are overseeing corporate secretarial requirements, book and record keeping, assisting in the internal/external audit of the fund manager and funds, attending IC meetings, and overseeing preparation of investment minutes.

Responsibilities

• Manage daily operations, transaction processing, and accurate record maintenance.
• Fund operation activities for all funds i.e. corporate secretarial matters, capital calls, and distributions etc. especially in relation to the venture capital fund.
• Administration of portfolio entities in accordance with group policies and procedures.
• Coordinate with internal and external auditors, and administrators to ensure timely and accurate financial reporting and audits.
• Ensure all fund related documentation is properly maintained, archived, and easily accessible.
• Assist in all compliance related matters for the company.
• Create and maintain company records, both electronic and physical in accordance with MAS requirements.

Job Requirements

• Diploma holders in law / corporate secretarial practice.
• Bachelor's degree in Business, Finance, Accountancy or related relevant disciplines good to have but not necessary.
• Good command of English (written and spoken).
• Ability to multitask.
• Proficient in Microsoft Office suite.
• Attention to detail and problem solving skills.
• Excellent time management skills and the ability to prioritize work.
• A self-starter who is organised, resourceful and able to take initiatives.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Do you have the vision to see through problems? Then join EY and gain experiences that will last a lifetime.

As one of our business consultants, you’ll help the world’s leading organisations improve their performance in a rapidly changing environment. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge.

The opportunity

As a member of Supply Chain & Operations, you'll contribute to one of the fastest-growing regions in the world. If you are looking for a cutting-edge and rewarding environment, within the supply chain planning category, this just might be the role you’ve been searching for.

Your key responsibilities

• Delivering large scale, complex supply chain management and transformation project, include design, implement, deploy and evaluate supply chain management relevant business for performance improvement.
• Working with client organizations to enhance supply chain performance through planning process and organization re-engineering.
• Working in collaborative teams to analyze client issues and development solutions.
• Prioritizing objectives and contributing to project planning and status reporting. You can expect to work with high-level client personnel to analyze, evaluate, and enhance specific functional areas within your specialized area of supply chain.

Skills and attributes for success

• Demonstrate in-depth technical capabilities and professional knowledge in your functional area of overall supply chain planning.
• Demonstrate ability to quickly learn new processes and uncover new offering that may assist current customer base.
• Tactical and process oriented problem-solving.
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Ability to develop and present new ideas and conceptualize new approaches and solutions
• Superior verbal and written communication skills
• Understand EY and its service lines and actively assess what the firm can deliver to serve clients.

To qualify for the role you must have

• A bachelor’s degree or master’s degree in supply chain, industrial engineering or business
• Minimum 6 years of experience in supply chain consulting environment with a focusSupply Chain Planning & execution OR Sourcing and procurement
• Bring your expertise, focusing on a supply chain planning helping customers build and execute supply chain strategy around S&OP / IBP OR focusing on Sourcing & Procurement to help organization to Source and procure effectively and efficiently

Ideally, you’ll also have

• Deep knowledge in one, or more, of the specific areas of expertise: Supply chain operating model design: Demand / Supply / Production / Logistics Planning, IBP / S&OP, Source to Pay, category management, SRM, Procurement outsourcing
• Strong technology Implementation experiences in one or more of the functional areas of supply chain
• Experience in client facing roles in a consulting environment

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Our Client:

Our Client is a luxury fashion company and we seek a HR Manager (People Operations) to aligning local/regional objectives with global strategies, ensuring compliance, and fostering continuous improvement.

Job Responsibilities:

· Align local/regional objectives with global priorities. Drive operation consistency and standardization across the region.

· Act as the HR Operations subject matter expert for local/regional HR services with a key focus on employee experience, managing HR operations (both offshore and in-house) to ensure best-in-class service delivery.

· Proactively manage and review the performance effectiveness of service providers, with a mindset to continuously seeking improvements.

· Be the product owner for some of the HR systems (PeopleDoc - Documentation management, Audit & Compliance - data integrity, ServiceNow, etc) to drive digitalization.

· Foster compliance with employment regulations by driving relevant compliance initiatives, closely monitoring legislative changes.

Job Requirements

· Minimum 5 years of experience in HR operations with a combination of operations and project experience. Expertise in a case management system (ServiceNow or the equivalent) and HCM environment (SuccessFactors or Workday).

· Deep understanding of laws and regulations in Southeast Asia with the ability to apply them into the organization.

· People and vendor management experience, motivating, leading, building and retaining talent.

· Strong stakeholder management and excellent communication skills.

Registration No: R22104771

EA Licence No: 22C1376

Job description

We are looking for an Operations Assistant. You will be performing audit checking of consent forms which are required for the purchase of credit reports and is a critical function of our business to ensure compliance. You will be responsible for the adherence to stipulated turnaround times required for allocated segment and support process and system changes to improve efficiency and streamline workflows.

Job Purpose

• This role reports to the Operations Director in Singapore and will work with other senior team members globally to deliver the full range of investment operations services for Lighthouse Canton.

Individual Contributor or People Manager

• Individual Contributor/People Manager.

Duties and responsibilities

• Work closely with other senior team members with the Investment Operations Group to deliver the full range of services in an effective & efficient way within a robust operational risk framework.
• To work with existing systems and tools to streamline and drive operational efficiency. Maintaining and updating data in PMS.
• Develop strong relationships with internal stakeholders and external parties such as Bankers, Custodians, Prime Brokers, Fund Administrators, Auditors and other service providers to facilitate the delivery of operational services and meet KPI objectives.
• Participate in investments and business initiatives to provide strategic and operational inputs.
• Strengthen the governance process within the investment operations group team.
• Ensure appropriate checks and balances are in place so that all credit, market, operational, regulatory/compliance and business risks are managed and measured.
• Compile fund performance, portfolio, and other reports required by management.
• Deliver back & middle office functions such as:

1. Daily trade confirmation, settlements, cash, and position reconciliations.
2. Daily P&L calculation, Risk & Collateral management.
3. Review and verify weekly/monthly NAV calculations prepared by the administrator.
4. Compile Fund Performance updates, portfolio, and KPI reports required by management, current and prospective investors.

• Prepare regulatory reports-Regulatory Reporting such as MAS Surveys, Hong Kong SFC short reporting, ASIC short reporting, etc and ensure adhere to applicable regulatory requirements across jurisdictions
• Provide inputs to IR Team on the Fund newsletters/ factsheets.
• Assist on other ad-hoc projects or tasks as may be required such as fund set up across jurisdictions.

Prior Work Experience

• 5-7 years relevant experience in Banking and/or Asset Management.

Qualifications

• Strong understanding of investment products ideal if candidate has strong accounting, investments educational background such as ACCA.

Domain Skills

• Good understanding of Reconciliations (Cash + Position).
• Expertise in producing/ reviewing NAV reports & Flash P&L reports for Traders & PM’s.
• Have historically active interaction with industry participants such as counterparties, clearers, custodians, fund administrators, vendors etc.
• Familiarity with capital markets technology such as Portfolio Management, Order Management, Reconciliation systems.
• It would be a plus if the candidate understands multi asset classes including Private Equity / Venture Debt.

Soft Skills

• Excellent interpersonal and communication skills – candidate will need to be able to interact with all levels of internal and external stakeholders.
• Strong process and systems orientation.

Our client a well-known Insurance business is hiring an Operations Advisor for a 12-month contract.

Key Responsibilities:

• Proficient in managing daily requests for unit trust transfers, from initiation of request to completion.
• Timely and accurate processing of unit trust requests
• Effective management and resolution of failed transfers.
• Provide seamless, efficient, effective, and value-added services to the front office.
• During processing, ensure adherence to established procedures, control guidelines, market regulations, and compliance framework.
• Action on mailbox inquiries
• Ad hoc tasks as assigned by the Line Manager.
• Serve as Processor or Checker for various tasks
• Account maintenance such as onboarding and updating assignments of Firms and Financial Advisors
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Requirements:

• 1-2 years relevant experience
• Meticulous with good attention to detail.
• Curious mindset
• Strong interpersonal and communication skills, able to interact effectively with various stakeholders (Front Office, Fund Houses, other financial institution counterparties, etc.).
• Good knowledge and hands-on experience in transfers-related functions in Unit Trust (preferred)

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1435178, Nadiah Marican

Primary Objective:

Assist the Head of Internal Audit in discharging its responsibilities by performing independent review to ensure :-

•    Soundness and adequacy of governance, risk management and internal control system
•    Compliance with statutory and regulatory requirements as well as internal policies and guidelines.
•    Coordinate and supervise audit assignments to ensure timely completion and efficient execution.  
•    Provides consultative role in review of proposal papers for development of new and variation to the existing Islamic banking products & services as well as new and enhancement of framework, policies and guidelines to ensure the necessary control features are incorporated.

Key Responsibilities:

•  Coordinate annual risk assessment exercise of all the operating units under the purview of this section for establishment of annual audit plan.
•  Plan and supervise the execution of risk-based audits as per annual audit plan established.
• Review audit scopes and audit programs for execution by audit team to ensure audit objectives are met with adequate coverage.
• Review draft audit findings and works performed by audit team to ensure issues raised are appropriate and valid for audit discussion.
• Attend audit exit discussion with the respective Head of BG/FG & BA/FA to discuss audit issues as well as recommendations to improve system of internal control
• Review and finalize audit reports for sign off by Head of Internal Audit and Functional Group Head, RHB Bank Singapore
• To provides value-added service through recommending the key controls required in review of proposals for new and variation to existing Islamic products and services, new and enhancement to existing policies and guidelines.
•  Train, coach, motivate and provide guidance to the staff in the section.
• Assist Head of Internal Audit in supervising and ensuring smooth operations of IAD

Are you looking for a dynamic, growth-oriented company with ample opportunities for career advancement and professional development? GOLFTEC Singapore might be the perfect fit for you! We are seeking a highly motivated and experienced Center Operations Manager to join our team.

About Us

GOLFTEC is the world leader in golf instruction, with millions of lessons taught and over 200 centers across the USA, Canada, Japan, China, Hong Kong, and Singapore. Since 1995, our mission has been clear—to help golfers play better. We provide expert golf instruction and custom club fitting, tailored to each golfer's specific needs and goals.

GOLFTEC Singapore, an exclusive licensed franchisee, operates a 6-bay flagship center in Raffles Place. We combine top-tier golf teaching professionals with proprietary technology to deliver world-class golf instruction. Learn more about us at www.golftec.com.sg.

Key Responsibilities:

• Oversee day-to-day operations to ensure the center is always in top condition. Supervise transactions and manage merchandise purchases.
• Develop and implement strategies to achieve sales targets. Prepare monthly performance reports and conduct bi-weekly team meetings.
• Plan and execute marketing campaigns, advertising, and promotional activities. Oversee digital marketing to drive customer engagement and business growth.
• Manage recruitment, staff scheduling, and performance evaluations. Lead team development and conduct performance appraisals.
• Manage operational budgets, including manpower expenses. Collaborate with partners and vendors to secure favorable terms.
• Enhance customer service based on feedback, increase membership renewals, and boost referrals. Resolve customer complaints and gather feedback for continuous improvement.
• Ensure adherence to company policies and maintain confidentiality of all proprietary information.

Qualifications & Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of relevant experience in hospitality management, golf facilities, high-end clubs, restaurants, or retail operations.
• Proven experience in managing a team of over 10 employees.
• Strong leadership, organizational, and analytical skills.
• Excellent communication and negotiation abilities.
• Proficiency in Microsoft Office applications.

If you're ready to take your career to the next level with GOLFTEC Singapore, we'd love to hear from you! Apply today and join our mission to help people play better golf.

We are seeking a proactive and experienced Operations Manager to lead the China Department operations. This role involves overseeing the full scope of travel arrangements, managing relationships with suppliers and ensuring operational efficiency in the department. You will work closely with product planners, airlines, land operators and other key partners to deliver exceptional service for our China-based operations.

Responsibilities

• Oversee the issuance of air tickets, coordination with land operators, and direct bookings of hotels, restaurants, and attractions.
• Ensure adherence to deadlines for deposits, full payments, ticket issuance and promotional activities.
• Collaborate with product planners to monitor costing closely, including profit & loss and land & ticket costing for China-specific products.
• Supervise and guide the Operations Executive team in updating the OB system, ensuring smooth facilitation of counter staff operations for sales and follow-ups.
• Resolve operational issues swiftly and maintain strong, professional relationships with airlines, overseas suppliers, and other travel partners.
• Coordinate travel arrangements for group tours, liaising with airlines, overseas land operators and transportation providers.
• Supervise and support the reservation and ticketing operations, including tours, hotels, and air travel, ensuring smooth travel coordination for China tours.
• Assist with pre-departure and post-departure requirements, ensuring all travel details are addressed and clients are fully supported.
• Lead and oversee participation in travel fairs, roadshows, and promotional events.
• Provide operational support for the team, ensuring the highest standards of service and efficiency.

Requirements

• Minimum of 5 years of experience working in a travel agency as an Operations Manager or in a similar operational capacity.
• Proven ability to work independently and lead a team effectively.
• Strong problem-solving and negotiation skills, with the ability to handle multi-tasking in a fast-paced environment.
• Familiarity with Amadeus (GDS) and other booking systems.
• Excellent communication skills in both English and Chinese (written and spoken).
• Strong organisational skills with attention to detail.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

Additional Information
Please provide the following in your resume:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

KNOWLEDGE, SKILLS & ABILITIES
• Highly self-motivated and result-driven individual
• Ability to work and deliver under pressure
• Preferably from in-store field execution background
• Demonstrates maturity and independence
• Demonstrates diligence, initiative and pro-activeness
• Problem solving capabilities
• Collaborative team player

General
• Build up incremental purchasing volume from stores and finding more sales opportunities
• Work closely with the Manager, Field Sales and Retail Execution to develop an effective team structure, processes and operational framework to support the implementation of our clients’ strategic and joint business development plans

• Check availability of point of sale materials in stores. Ensure promotional activities have been implemented and maintained
• Check to ensure generic, store-specific planograms and category flows are implemented/maintained

Job Summary:

We are seeking an experienced finance professional to oversee and optimize all financial operations for our Singapore office. This critical role involves navigating an extensive and multifaceted financial environment, requiring a unique blend of strategic foresight, technical expertise, and hands-on management.

The ideal candidate will possess an exceptional ability to manage diverse financial functions while ensuring compliance with stringent regulatory frameworks. Success in this role demands superior analytical skills, strong attention to detail, and an unwavering commitment to excellence in financial stewardship.

Key Responsibilities:

Operational Review

• Supervise and execute daily financial transactions, payments, and intercompany reconciliations.

• Ensure accuracy in monthly reconciliations of bank and financial transactions.

• Lead daily collection processes and implement efficient client payment follow-ups.

• Collaborate with delivery teams to implement cutting-edge tools and technologies.

• Identify and execute process improvements for operational and business efficiency.

• Support sales and Delivery team on their day-to-day issues related to new job order and contracts.

• Review and approve of all legal contracts.

Financial Reporting

• Guarantee timely and accurate reporting of financial results with in-depth commentary.

• Deliver Hyperion reports on a strict T+4 timeline.

• Drive continuous improvement initiatives in finance processes across entities.

Treasury and Banking

• Develop and submit detailed monthly cash flow forecasts.

• Manage bank guarantees, including issuance, renewal, and returns.

• Proactively monitor overdue accounts receivables and irregularities.

• Oversee dividend and loan repayments to HQ, ensuring monthly accuracy.

Policy, Internal Controls & Compliance

• Establish and enforce a robust SOX-based internal controls framework.

• Ensure compliance with evolving FRS standards and regulatory requirements.

• Monitor trends in accounting regulations and drive compliance readiness.

• Act as the key liaison for internal audit reviews and policy adjustments.

Statutory Accounts and Audit

• Own and optimize bookkeeping processes for all country entities.

• Coordinate annual financial audits and ensure prompt resolution of findings.

• Serve as the primary contact for external auditors.

Taxation

• Oversee all tax-related matters, ensuring on-time statutory filings.

• Proactively manage group-wide tax compliance and reporting in Singapore.

Financial Planning and Analysis

• Partner with the Country Manager to develop and refine budgets and forecasts.

• Provide in-depth financial analyses to guide strategic decisions (e.g., RFQs, pricing, CapEx).

• Evaluate and challenge business plans, ensuring alignment with financial objectives.

Monthly Business Review

• Analyze monthly financial results with a focus on profitability and cost control.

• Identify trends, anomalies, and actionable insights to support decision-making.

• Collaborate with management to prepare KPI reports and variance analyses.

Finance Information Systems

• Oversee the integration and reconciliation of data between SAP, Hyperion, and Zoho Analytics.

• Ensure monthly consistency in financial reporting systems and resolve discrepancies.

General Responsibilities

• Uphold ethical standards, confidentiality, and adherence to company policies.

• Mentor junior finance team members, fostering a culture of growth and succession planning.

Qualifications and Experience

• Bachelor’s or Master’s degree in Finance, Accountancy, or a related field.

• 6–10 years of progressive finance leadership experience.

• Proven expertise in staffing or recruitment industries (mandatory).

• Advanced knowledge of IFRS, financial accounting standards, and local tax compliance.

• Demonstrated proficiency in cash flow management, strategic planning, and execution.

• Hands-on experience with SAP, Zoho Analytics, and Hyperion financial systems.

• Strong analytical, organizational, and communication skills.

Additional Requirements:

• Exceptional ability to thrive in a fast-paced, high-pressure environment.

• Availability to manage complex financial operations across multiple time zones.

• Demonstrated aptitude for implementing innovative solutions in financial processes.

• Willing to support on shifts & Weekend support.

• Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets.
• Proper planning on staff roster and control salary costs.
• Consistent maintain high standards in shelf ticketing, display, housekeeping, hygiene, stock rotation, replenishment and service to provide customers with a conducive shopping environment
• Handle and resolve customers’ inquiries and complaints expeditiously.
• Assist in the implementation of merchandising plans and strategies; to maximize sales and minimize losses through the merchandise and space.
• Assist in the enhancement of online store sales.
• Assist the department manager in developing new merchandise concept and subsequent promotion and marketing of the product.
• Plan effective and efficient sourcing and procurement systems, source and procure merchandise.
• Assist in the negotiation with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas.
• Co-ordinate and conduct business meetings with vendors / suppliers and prepare business correspondence.
• Conduct market survey, research trade information and analysis on competitors’ stores; provide reports, feedback and recommendations.
• Advertising & Promotions Events / Merchandise Presentation
• Sales Budgets / Reports & Stock Inventory
• Safety and Security

Applicants who are keen to apply , pls send your resume to :

[email protected]

Operations Compliance Lead

Job Requirement:

1. 10-12 year working experience in system operations compliance and management areas.
2. Has experience being audited or familiar with any standards (e.g. ISO, ITSM)
3. Cloud certified
4. Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques
5. Experience in managing a team in project implementation or support
6. Certification in IT operation management is preferred
7. Possess prior hands-on experience with technologies such as Informatica, .NET & MS-SQL database, Oracle, BI tool (OBIEE or Tableau) & any messaging technologies
8. Exposure to hospital information / clinical systems is an added advantage.

Role and Responsibilities:

• Understand the operational process from systems administrations to application management and support. Will plan and provide guidance on ensuring that all project, migrations, and support processes are align and compliance with organizations operation and security policy.
• Focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership while aligning with organizations policy.
• Will represent the operation team in the management for any audit, compliance or governance forum.

Govern IT processes and policies

• Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems.
• Align system administration with overall strategic IT service direction and business needs.
• Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives.
• Anticipate internal and/or external business challenges and/or regulatory issue.
• Develop policies, procedures, and controls to ensure system security and compliance.
• Lead the team during audit and/or compliance investigation to ensure all processes are able to meet company policies and governance.
• Be aware of any new policy, governance or guidance required from the organization or government.

Optimise Systems Performance and Continuous Improvement

• Recommend process, product or service improvements, resource optimisation and cost savings initiatives.
• Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement
• Optimise / Automate processes to achieve higher efficiency and more sustainable operations
• Evaluate current processes and update for any changes or new direction from the organization

Manage Teams

• Oversee team management including budgets, forecasting, work allocations and staffing
• Develop staff through ongoing coaching, mentoring and career discussions
• Define common goals, direction and accountability among staff
• Drive effective performance management practices within department in accordance with company policies and procedures.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

About the role

This role, WealthTech Operations Analyst, will be reporting to the Head of APAC Operations during the Project Phase, and transitioning into a Business As Usual position, working within a broader operations team. Their primary responsibility is to ensure the smooth functioning of wealth management operating platforms, processes and systems.

Key Responsibilities:

Project Phase

• Participate in the project to establish the abrdn Wealth Tech platform, being responsible for the Operations Target Operating model and processes
• Gain a deep knowledge and understanding of the Wealth Tech proposition and client requirements.
• Work closely with 3rd party providers to articulate detailed requirements and ensure these are delivered against.
• Test and monitor the performance of the iHub platform to ensure operational efficiency and security.
• Work with the project team to address any issues arising from Wealth Tech technology, processes and systems, including investigating problems, identifying root causes, and implementing solutions to prevent recurrence.
• Ensure Operational readiness ahead of Go-Live and manage the Early life support post go live of the Wealth Tech platform.
• Collaborate with various stakeholders including Technology, Compliance and external vendors to ensure we deliver an E2E solution.

BAU Ongoing Operations

• Oversee ongoing operations of the platform and maintain seamless interactions with clients.
• Manage and resolve distributor/third party queries efficiently and effectively.
• Collaborate with the Proposition team to drive ongoing enhancements and capabilities on the platform.
• Coordinate and manage changes with third-party service providers.
• Generate internal Management Information (MI) reports to track operational usage and performance.
• Providing assurance to clients that the platform is operating in line with expectations
• Supervise and liaise with third-party service providers to ensure smooth operations and adherence to service level agreements (SLAs).
• Continuously seek opportunities to improve operational efficiency and effectiveness within wealth management processes, including streamlining workflows, automating tasks, or optimizing system configurations.
• Working closely with the Proposition teams on client opportunities to grow the usage and profitability of the platform.
• Being responsible for the ongoing development of our operating model and the delivery of new capabilities to support new clients.

Skills and experience

• University degree or the equivalent in professional qualification
• Minimum 5 years' experience in operations, technology, project management and business analyst roles in the asset/wealth management industry
• Strong knowledge of the asset/wealth management business and products.
• Candidate should be self-motivated, dynamic and have a proven track record of working under pressure.
• Strong communication, interpersonal and organizational skills are key and the Candidate needs to be able to work independently and interact with stakeholders at all levels.

What you'll do:

As a Loans Operations Analyst, your role will be pivotal in managing the full spectrum of credit operations within the organisation. You will be entrusted with the responsibility of executing comprehensive credit operations processes from underwriting to documentation and monitoring. Your expertise will also extend to managing various loan operations activities. Collaborating with internal stakeholders will form a significant part of your role as you work towards ensuring timely processing of credit and loans transactions. Monitoring credit exposures and identifying potential risks will also fall under your purview. Your commitment to compliance will be crucial in adhering to regulatory requirements related to credit and loans operations. Furthermore, your ability to drive process improvements will contribute significantly towards enhancing operational efficiency.

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Monitor credit exposures, loan portfolios, and trade finance transactions to identify potential risks and implement appropriate risk mitigation strategies.
• Ensure compliance with regulatory requirements, internal policies, and procedures related to credit and loans operations.
• Provide coverage and support to other team members where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and effectiveness in credit and loans operations.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

What you bring:

As the ideal candidate for the Credit Operations Analyst role, you bring a wealth of experience in banking operations, specifically in Credit and Loans Operations. Your strong understanding of credit risk management principles, loan documentation and processes will be key to your success in this role. Your excellent communication and interpersonal skills will enable you to collaborate effectively with cross-functional teams. Your ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail will be highly valued. Your proficiency in using banking systems and Microsoft Office suite will be beneficial, as will your knowledge in LIQ system. Your excellent analytical, problem-solving skills will be crucial in this fast-paced environment. A proven track record of process improvement and project management initiatives will further underscore your suitability for this role.

• Bachelor’s degree or higher with at least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is beneficial.
• Excellent analytical, problem-solving skills with the ability to work effectively under pressure.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

What sets this company apart:

Our client is a leading global bank that prides itself on its commitment to providing high-quality services to its customers. They are known for their inclusive work culture that values diversity and promotes professional growth. They offer a supportive work environment where innovation is encouraged, and employees are empowered to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Responsibilities:

• Oversee and streamline the bank's operational workflows, including settlements, reconciliations, and transaction processing.
• Resolve discrepancies and ensure the accuracy of financial data.
• Work closely with front-office teams to support trade execution and post-trade processes.
• Prepare operational reports and identify areas for process improvement.

Requirements:

• Bachelor’s degree in Business, Finance, or related discipline.
• 1-3 years of experience in banking operations or trade support.
• Proficiency in operational tools and financial systems.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

About Us:

We are a multi-family office managing the wealth of a number of ultra-high-net-worth (UHNW) families. Our team is dedicated to providing customized solutions across investments and risk management, family governance, wealth transfer planning, strategic support for family businesses and philanthropy. As we grow from a small to a medium-sized enterprise, we seek an experienced Head of Operations to ensure operational efficiency and support both our front and back office teams. This is a unique opportunity to contribute to a dynamic and fast-growing industry in Singapore.

Key Responsibilities:

Operational Leadership: Provide vision, direction and oversight for current operational staff to ensure high service quality for clients.

Implementation: Support the CEO and General Counsel to implement and maintain operational guidelines, trade instructions, and internal policies. Ensure that all processes align with regulatory requirements and best practices.

Compliance Framework: Continuously help develop and refine the operational and compliance frameworks to support the business’s strategic goals, ensuring adherence to legal and regulatory requirements.

Technology & Infrastructure Oversight: Take ownership of the company’s IT and office infrastructure, ensuring seamless operations, regular maintenance, and adherence to safety protocols.

Data Management & Reporting: Ensure the timely and accurate management of client data and regulatory filings. Oversee client reporting processes and ensure deadlines are met.

Board & Executive Reporting: Provide regular and ad-hoc operational reports to the Board, CEO, and General Counsel. Identify areas of improvement and provide insights into operational efficiencies.

Team Collaboration: Work closely with the front office to ensure that client service levels are maintained and enhanced. Collaborate with internal stakeholders to drive continuous improvement across all functions.

Vendor & Partner Management: Manage relationships with external vendors, service providers, and IT consultants, ensuring the highest standards of service delivery.

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Required Qualifications:

Proven experience in operations management within the financial industry, ideally within wealth management, private banking, or family office environments.

Strong knowledge of compliance and regulatory frameworks applicable to financial services in Singapore.

Leadership experience in managing and developing high-performing teams, with a demonstrated ability to take ownership and drive results.

Technologically savvy, with experience in overseeing IT infrastructure, ideally with an understanding of digital architecture and software platforms.

Strong Microsoft office skills including PowerPoint and Excel.

Exceptional organizational skills and a commitment to operational excellence, with a focus on process improvement and risk management.

Strong interpersonal and communication skills, with the ability to collaborate across all levels of the business and build relationships with internal and external stakeholders.

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What We Offer:

The opportunity to work within a growing organization, with the ability to shape and influence the business’s future.

A collaborative and dynamic work environment, offering opportunities for professional growth and development.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media Operations Specialist

(4-5 months maternity cover)

As the social media Operations Specialist, you will help build and execute the social media strategy, initiatives, and projects for the world's largest technology company. Working with the Local and Regional Program Manager, you will support all things social — from always-on content and social-led campaigns to influencer activations and event amplification — by leading the day-to-day operations as well as content development and community management for the brand channels. As a social media strategist, project manager and community manager, you will wear many hats. Thus, the ability to analyze trends and situations quickly and pivot effectively is as critical to this role as deep audience understanding to build long-term strategies and plans.

Role:

• Support social marketing activities for the Singapore market, both always-on content, community management and campaigns
• Working closely with and partnering Program Manager, lead social media content strategy, and development, including editorial calendar, copy review and publishing for the Singapore markets
• Liaise with internal stakeholders and agencies to source assets, including images, videos, copy and design
• Be the filter for the Singapore market, ensuring regional programs are optimised for the local market
• Build and manage strong relationships with Creators in Singapore throughout various verticals to increase authentic advocacy and brand love
• Support the Program Manager in performance reporting, social media audits and competitive analyses

You:

• Degree in Business, Communications, or Marketing preferred, or equivalent industry experience
• 7+ years of experience in tech, marketing or related industry
• A passion for social media and content development
• Ability to communicate effectively – in written and verbal forms – in English
• A strategic and creative thinker who is able to navigate around an always-on social landscape
• Solid project management experience
• Proficient understanding of social media analytics
• Experience with a social media publishing tool like Sprinklr
• Ability to bring order and attention to detail to complex stages of each project
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging
• Passionate about working as part of a larger team to deliver a common goal

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Critical Response Operations team provides 24/7/365 management for the most sensitive, multi-domain, novel issues impacting our business. We serve as the coordinators uniting Ops efforts across high-priority events and key business priorities, including elections IPOCs (Integrity Product Operations Centers), unplanned geopolitical crises, and developments likely to have out-of-scale implications for Meta integrity systems.

Our mission is to integrate all necessary Operations activities to effectively mitigate, prepare for, respond to, and recover from critical events and crises, continuously enhance the company’s comprehensive approach to response management, and protect our communities during the world’s most acute moments.

We are looking for Critical Response Ops team member who has a passion for quickly understanding the depth and breadth of emerging risks cross-platform, as well as demonstrated project management experience to identify the right risk problem statement/s, determine the appropriate Ops, Policy and Product levers necessary to mitigate the risk/s, and engage the responsible stakeholders required for a comprehensive solution. As the successful candidate, you will thrive in ambiguity, operate with grace under pressure, enjoy close collaboration with cross-functional partners, and are always searching out new knowledge and expertise.

Responsibilities

• Serve as primary Global Response Operations single-threaded-owner for planned and unplanned critical events, such as Planned election Integrity Product Operation Centers, Unplanned geopolitical crises/triggers, Planned new Product launches, etc
• Provide 24/7/365 crisis support for the most sensitive, multi-domain, novel issues impacting our business, including but not limited to: End-to-end management of pre, during and post critical event mitigation efforts, including dynamic prioritization, cross functional coordination, logistics and staffing
• Deliver risk scoping and problem solving for nuanced, emerging or ambiguous issues: - Provide initial assessment of potential on-platform integrity risk posed by Product, Policy, Operational developments and/or external triggers, in partnership with stakeholders - Intake related leadership and XFN asks and craft solvable problem statements and design quick-turn operational solutions to mitigate/prepare for said issues
• Craft communications that provide cross-org/company visibility into coordinated critical event management efforts
• Document, deliver, and implement post critical event feedback to reinforce clear ownership and accountability while anchoring on continuous improvement, improved ways of working, and operationalizing lessons learned
• Continuously maintain stakeholder relationships across Global Response Operations, Strategic Response Policy, Global Response, Public Policy, etc.
• Continuously contribute to team knowledge management and training needs
• Please note this is a 24/7 on-call role and that some late night, weekend and holiday work will be required on a shift basis

Minimum Qualifications

• 4+ years experience in crisis, risk and/or trust and safety management
• Project management and problem-solving experience
• Experience engaging with diverse stakeholder partners to achieve common goals
• Experience prioritizing multiple functions and incoming asks in real-time
• Knowledge of global current events, including geopolitical developments and how resulting behaviors may manifest on social media platforms
• Adept at operating in dynamic, ambiguous situations, developing creative solutions in the absence of established protocols.
• Strong communication skills, demonstrated experience influencing across functional boundaries and/or globally and ability to context switch across different problem areas
• Strong aptitude for understanding and contextualizing operational workflows

Preferred Qualifications

• Previous experience in an Operations function/role

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

Reporting directly to our Chief Product Officer, the Head of Operations owns the vision and execution of all back-office operations within the organization: listing, ground, viewing, along with client success and customer service. The Head of Operations leads one of the two largest teams in the company, currently made of 20 people and forecasted to grow to 30-50 over the next 24 months. The Head of Operations hires, trains and grows all levels of the Operations function and leads the design, development, and implementation of the organisation, processes, and internal software tools allowing the Operations function to keep on scaling with an ever-improving efficiency and satisfaction. Over time, the internal tools and capabilities developed by the Head of Operations are expected to be commercialised, making the Head of Operations become the general manager of a true profit-center, or “a start-up within the start-up”.

Duties & Responsibilities

Strategy & Operations

• Along with the rest of the executive team, define ambitious goals for the company and translate them into actionable plans and targets for the operations team;
• Take full ownership of the Operations targets and drive the entire Operations team to deliver on or beyond them;
• Get on the ground, analyse data and capture weak signals to define the direction of the operations function, always in the consumer’s favour;

People Management

• Design the future organisation of the operations function and work with your managers and recruiters to fill the roles with the right talents;
• Set performance management standards, evaluation criteria, and career paths for your team members. Promote high potentials and groom them into becoming future leaders;
• Identify training needs and develop training programs to grow your team;

Projects and Product

• Develop an ambitious roadmap to improve and scale systematically the operations functions;
• Lead and/or sponsor cross-functional projects such as offshoring, new Saas roll-out, new organisation, etc;
• Own the product roadmap of the Operations function, whether if it is developed with low-code tools or from scratch, with in-house or outsourced software engineers.
  

Ideal Candidate

This is a role for you if you are a product-driven people leader. You are a naturally people person who is extremely organised and who finds joy in building beautiful reliable mechanics. You are grounded and know how to get things done quickly and efficiently. You have a keen eye for details and quality and are constantly looking to exceed the current standards. You are looking for the next step in your career in which you can bring together people management, product development and, in the longer run, a commercial component.

Requirements

• Bachelor's Degree from a top-tier university;
• 4+ years experience in a technology-driven environment, including 2+ years in leading teams;
• High analytical and problem-solving abilities;
• Detail-oriented enough to produce documentation for senior stakeholders;
• Demonstrated success in managing complex, cross-functional projects;
• Highly structured and organised with the ability to build systems from scratch;
• Demonstrated success in building software products, either as an internal client or as a product manager.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT;
• Swimming pool and gym access: access to our office swimming pool and gym;
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more;
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings;
• Team lunch budget: Quarter budget for team bonding lunches or dinners;
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast;
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day;
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or seller a home.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 - Video Call: Introductory call with our People & Culture Director
2. Interview 2 - Video Call: Introductory call with our CPO
3. First case to be prepared at home
4. Interview 3 - Physical: Case presentation with our VP of Sales
5. Second case to be prepared at home
6. Interview 4 - Physical: Case presentation with our CEO + CPO
7. Reference Check
8. Welcome aboard!