ABOUT THE ROLE

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As Customer Reference Manager SEA, you are helping to shape the future of the company and part of an entrepreneurial team in a rapidly growing business. You are passionate about building strong customer relationships and creating compelling stories that showcase the impact of innovative solutions. The role involves working closely with stakeholders in the marketing and sales teams to identify ideal customers for engagement, coordinating customer participation in events, and facilitating the creation of customer reference assets."

RESPONSIBILITIES

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• Set strategy and vision for the implementation of our customer reference program in SEA and as the external contact for the company customers.
• Identify and nurture a pool of satisfied customers willing to participate in marketing activities, including case studies, testimonials, webinars, and events.
• Engage with marketing, sales, product and executive teams, on a daily basis, regarding customer advocacy. Train internal teams on use of reference materials, processes, programs and strategy for customer assets.
• Coordinate customer speaking opportunities, including webinars, conferences, and industry events, to highlight our brand’s impact through authentic customer advocacy.
• Work directly with customers to capture their experiences, success metrics, and insights, crafting compelling narratives and case studies to be used across sales and marketing channels.
• Foster long-term relationships with referenceable customers, ensuring their ongoing engagement and satisfaction with the reference process.
• Measure the effectiveness of the customer reference program by tracking metrics such as engagement, lead generation impact, and sales influence, using insights to refine strategies.

PREFERRED QUALIFICATIONS

• Bachelor's degree or equivalent practical experience - MBA degree a plus.
• 5 years experience in business-to-business (B2B) marketing or developer marketing channels such as content, event and community marketing, direct emails and social media.
• Ability to speak and write in English fluently
• Strong stakeholder management
• Project management skills and experience including websites, social media, reporting and managing vendors and agencies for content creation and review.
• Have agency experience, particularly in customer success, sales, PR, analytics and customer advocacy.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Primary Responsibilities:

• To assist in the supervision during Banquet functions set-up, service and cleaning after the functions.
• To ensure all employees (including part-time employees and F&B tenant) are trained according to the established standards and conduct on-the-job training when needed
• Providing excellent service to all guests during all banquet functions according to service standards and hotel's policies and procedures.
• To operate all banquet equipment including audio visual and sound equipment.
• To ensure that function rooms are fully set-up according to the event order.
• To ensure that all guests' complaints, no matter how small, are attended to promptly and seriously and to report any guest complaints/feedback to the Manager and recommend solutions after every function.
• To maintain a good knowledge of all outlets in the hotel and its happenings and promotions.
• To control operating and ordering cost expenses.
• To assist ensure safety and hygiene practices in line.
• To build and maintain customer relationship and internal team relationship.
• Secondary role is to assist Concierge and Housekeeping Operations when required.

Financial

• To work hand-in-hand with the Sales Team to achieve their monthly sales budget.
• To drive customer satisfaction indicator to meet targeted score set by company.

Customers

• To achieve a high level of service quality which meets the demands and expectations of all hotel guests and internal customers.

Corporate Assets

• To ensure proper handling of equipment (including cutlery and crockery) and breakage are kept to the minimum in the section.
• To ensure that the function/meeting rooms and banquet office is kept neat, clean and in functionally good conditions.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Specific Accountabilities

• Counterpart and deputy to Apple Head of Finished Goods, Asia Pacific

• Accountable for DB Schenker’s Finished Goods and Apple returns logistics regional operations across APAC.

• Drive DB Schenker’s key contract logistics and corporate key initiatives including culture programs.

• Work closely with the customer to drive key initiatives and scale planning for the operations in the APAC region for the Finished Goods

business.

• To oversee operational excellence within the finished good business through the establishment and maintenance of DB Schenker

Operations Standards and Operations Excellence program (XSite). To identify and deliver continuous improvement initiatives,

governing direct reports for reporting progress at monthly Operations performance reviews with the client.

• Responsible to monitor productivity/scale within operations and facilities, and work with local countries on optimizing processes and

scalability to continuously support customer volume growth.

• Responsible for Regional alignment of processes across countries, and overall compilation and maintenance of SOPs.

• Governance over the monitoring and regional reporting of operation’s productivity and work with local country/operations management teams to drive process optimization / productivity improvement / quality improvement / cost reduction.

• Establish various approved initiatives (people, process, system/data, layout) to deliver sustainable customer volume growth against the

existing resource baselines.

• Conduct regular internal / external Continuous Improvement workshops (opportunity identification and delivery approach)

• Capture, analyze and report CIP achievement against budgets, stretch targets, initiative/project benefits.

• Overall driver for regional operations planning and special events control and reporting.

• Responsible to conduct audits in the country operations to ensure process and documentation compliance, and quality.

• Supporting and governance for complete compliance for customer supplier responsibility (SR) requirements across the region

• Work very closely with the IT Account Management team country to implement capabilities to improve reporting capabilities as well as

potential EDI improvements with client’s systems.

• Support implementation for new business projects, SMRO FG is responsible to work with project management team to align on

implementation schedules, driving operations process mapping.

• Manage outstanding damage claims from clients.

• Working with the countries to provide the best solution and Tracking of CAR (Corrective Actions Report).

• Responsible for monitoring P&L across the regional FG business and identifying critical areas for improvement to increase profitability

across Finished Goods and RMA sites.

Skills Required

• Finished Goods operations knowledge:

- Returns Logistics and domestic transportation operations knowledge in hi-tech industry.

- Have setup, or managed big scale warehouse operations before.

- Able to understand B2B IT systems and WMS in order to discuss/ translate Business requirements to IT counterparts.

• Process mapping and critical thinking/problem solving skills to identify bottlenecks and improve productivity.

• Certification/knowledge of Quality systems such as ISO or 6-sigma.

• Interested in technology trends and able to relate usage to enhance operations.

• Work well under pressure, and able to manage internal and customer demands effectively.

• Analytical and logical approach.

• Good and positive attitude.

• Team player and collaborative approach.

• Flexible to travel for business trips.

• Computer literate with good working knowledge of business tools.

• Min 8 years of Logistics experience majoring in Logistics operations, preferably with returns/spares logistics and/or domestic

distribution.

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

You will be part of a Startup in Singapore, focusing on providing sustainable energy solutions. The company is looking for an Operations Manager to oversee the current and upcoming projects within the company, and ensure smooth operations and timely project completion.

You will be reporting to the partners of the start up, and will work closely with the project team comprising of Sales/Account Managers, R&D and Technical Professionals to ensure smooth running of projects from start to completion.

Job Responsibilities:

• Strategic Planning: Design and execute the company's operations strategy and roadmap. Align operational efforts with overarching business objectives and goals.
  Identify opportunities for growth, improvement, and expansion.
• Operational Excellence: Manage all aspects of daily operations. Establish and enforce policies, procedures, and best practices. Drive initiatives to enhance efficiency and productivity.
• Process Optimization: Evaluate and refine processes across all business functions.
  Introduce lean methodologies, automation, and technology solutions. Address and resolve operational inefficiencies and bottlenecks.
• Resource Management: Allocate and utilize resources effectively and cost-efficiently. Oversee operational budgets and capital expenditure. Maximize resource usage for optimal outcomes.
• Risk Management: Identify, assess, and mitigate operational risks. Develop contingency plans and risk management strategies. Ensure compliance with legal, regulatory, and industry standards.
• Supply Chain and Logistics: Optimize supply chain and logistics processes. Manage supplier relationships, contracts, and procurement activities. Oversee inventory management and distribution channels.
• Facilities and Infrastructure Management: Maintain facilities, equipment, and infrastructure. Ensure safety, security, and environmental compliance. Plan for facility upgrades, relocations, or modifications.
• Quality Control and Assurance: Define and uphold quality standards and procedures. Monitor adherence to quality assurance protocols. Implement corrective actions and continuous improvement measures.
• Performance Measurement and Reporting: Develop and track key performance indicators (KPIs). Analyze and report operational performance to senior management. Use data insights to identify improvement areas.
  Leadership and Management: Lead and mentor the operations team. Recruit, develop, and retain top talent. Promote a culture of accountability and excellence.
• Cross-Functional Collaboration: Work closely with China-based teams and other functions. Ensure effective communication and alignment across departments.
  

Requirements:

• Minimum Diploma or Degree in a relevant field
• 10 years of experience within a property management or facilities management company, preferably in a managerial capacity
• Team oriented
• Driven and proactive, and able to strive in a start-up environment

Other details:

• Work location: Paya Lebar
• Work hours: Mon to Fri, 10am to 7pm
• Budget: Up to $8,000 based on experience + attractive bonuses
• Incredible growth and development opportunities, as company has plans for listing in the next few years

To apply online please use the 'apply' function, with your updated resume attached.

(EA: 94C3609/R1442042)

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Manager:

• Oversee HR systems and Compensation & Benefits operations across 7 Southeast Asian markets, ensuring policy compliance and driving People Experience (PX) projects and initiatives.
• Act as a strategic partner to regional and in-country leaders on employment matters, including performance management, compensation, employee relations, compliance, and reporting.
• Facilitate the Annual Performance and Remuneration review by coordinating closely with PX teams at local, regional, and global levels.
• Manage employee data across HR systems, including onboarding, payroll, benefits, and performance, using SuccessFactors.
• Ensure compliance with local employment regulations and provide guidance on policy updates across the region.
• Work with regional and global PX teams to enhance employee experiences through targeted projects and initiatives.

Requirements:

• Degree in related field
• 6 years of relevent experience with regional exposure
• Experience with Successfactor

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities :

• Enhance Probe’s capability to perform real-time reporting, monitoring and flagging of Production issues using Tableau & customized software solutions
• Develop innovative software solutions for Engineering & Production teams to reduce turn-around time in resolving issues
• Implement code to automate material tracking, product disposition & validation to ensure high-quality products for end-customers
• Collaborate with the worldwide Probe community on projects with significant impact to Probe

Job Requirements :

Education

• Bachelor’s degree in Electronic Engineering, Computer Engineering, Computer Science or equivalent combination of education and experience is preferred

Experience, Skills, Knowledge and Abilities

• Candidates with strong grasp of C, Perl, Linux, SQL, Tableau skills preferred
• Excellent written and verbal communication skills
• Proven ability to handle multiple priorities at once and stay focus on critical issues
• Successfully demonstrated teamwork skills with a strong focus on effective team dynamics
• Strong problem solving skills and the ability to conduct root cause analysis and elimination
• Solid technical judgment with good analytical and problem solving skills
• Proven ability to deliver results while working under pressure

The Executive/Senior Executive in Centre Management is responsible for ensuring the seamless operation of CDAC Centres by managing administrative functions, scheduling, facilities, and beneficiary services. He/she will also lead initiatives to enhance user experiences, collaborate on community programmes, and build strong relationships with local stakeholders to foster a welcoming and supportive environment.

JOB DUTIES

• Ensure smooth operations of CDAC Centres by managing all aspects, including supervising of administrative support staff, work scheduling, facilities management, delivering beneficiary services, and handling documentation.
• Lead initiatives to improve and foster a welcoming and safe environment for centre users.
• Drive projects to enhance work processes through innovative techniques and effective problem-solving methods.
• Collaborate in cross-department programme teams to co-conceptualise, design and implement programmes at the centres for beneficiaries.
• Act as the main point of contact for local community stakeholders such as schools, social service agencies, grassroots organisations, private sector partners and volunteers.
• Engage and support the community through a variety of approaches and platforms.

REQUIREMENTS

• Minimum Diploma.
• Relevant experience in social service-related field preferred.
• Possess a proactive attitude, drive, and warmth disposition and is willing to support needs of beneficiaries.
• Resourceful, adaptable, and able to multi-task.
• Good communication and interpersonal skills to work with people from diverse backgrounds

• Company located at Loyang Way

• Working hour: 9am – 6pm (Monday – Friday)

• Salary range: $2000 - $3000 + AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Freight Forwarding Company

Job Scope

• Ability to handle documentation for all shipments and plan for collection / delivery in order to meet cut-off timing.
• Preparing and processing of shipments.
• Follow-up with customers on shipment status, building good customer relationship and assist on customers’ request.
• Maintain regular contact / rapport in understanding and forecasting customer's requirements.
• Responsible to close all job files promptly to meet month end closing of accounts.

Requirement

• GCE O Level and above
• 1 – 3 years of relevant working experience in related industry
• Experience in using Sysfreight will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

A growing Shipping company based and headquartered in Singapore is seeking for suitable candidate for Shipping Operations Executive.

Brief Job Description:

- Monitoring vessel movement to ensure smooth operational process

- Demurrage / Claims Analysis, Calculations and Follow up

- Contract Administration and Documentation

- Liaising with Clients on vessel schedule, position and other requirement

- Supporting commercial team on operations aspects

Requirements:

- Candidate should be independent, motivated, meticulous and have good communication skills (spoken & written)

- Willing to learn, proactive and dedicated to work even without supervision

- Maritime knowledge / background is required

We are looking for people with commitment, integrity and dedication. If you are an energetic professional seeking to enhance your career and to set sail with us, please send your applications and CV.

Operations Coordinator will manage overall operation of individual businesses. He/She will be reporting to Operations/Senior Manager in various aspects of operations including franchise operations and development, product development, outlet promotions, nationwide and local store promotional activities (in conjunction with Group Marketing Department)

• To assist existing franchise outlets on how to increase their sales and

their contribution profit margin.

• To provide service and support to existing outlets

• Maintain good franchise relationships and plan contracts.

• Handle customer feedbacks and enquiries

• Perform any other duties as required and directed by the Company

• To Provide adequate training to new staffs to enhance performance of the whole organisation.

• Conducts in-house training to staffs on a monthly basis.

The Company:

IOR Global is a private own international company, that provides services in the international trade industry, acting as Importer and Exporter of Records in different countries (more than 100 worldwide).

IOR Global is dynamic company with more than 10 years in the market.

The company has 3 offices where all operations and coordination are handled by each region:

Americas Office: Located in Chile

Asia Pacific Office: Located in Singapore

Europe, Middle East & Africa: Located in Netherlands

For further information, please visit: www.iorglobal.com

Position Opened: OPERATIONS ASSISTANT

Position Reports to: Zan Chan, Regional Manager APAC

Work place: 12 Woodlands Square
Woods Square Tower 1
#09-82
Singapore 737715

Work Schedule: Monday to Friday

09.00 to 18.00

Salary Paramenter: Gross Salary between SGD 2,800 to SGD 3,200, according to experience and candidate skills

Key Responsibilities:

1. Operational Support:
   • Assist in coordinating and managing the end-to-end IOR/EOR process for global shipments.
   • Liaise with customers, freight forwarders, and customs authorities to ensure smooth clearance and delivery of goods.
   • Verify shipping documents, including invoices, packing lists, and certificates of origin, to ensure accuracy and compliance.
2. Documentation Management:
   • Maintain accurate and organized records of all shipments, customs entries, and compliance-related documentation.
   • Assist in preparing necessary documents for import/export compliance, including import licenses, permits, and declarations.
3. Customer Communication:
   • Act as a point of contact for customers, providing timely updates on shipment status and addressing inquiries.
   • Collaborate with customers to gather required information and ensure compliance with local regulations.
4. Regulatory Compliance:
   • Stay updated on customs regulations and trade policies in various countries.
   • Ensure all shipments comply with relevant import/export laws and guidelines.
5. Problem Resolution:
   • Identify and resolve operational issues, such as shipment delays, missing documents, or customs holds.
   • Escalate critical issues to the operations manager or relevant teams as needed.
6. Reporting:
   • Assist in preparing regular reports on shipment status, compliance metrics, and operational performance.
   • Analyze data to identify trends and recommend process improvements.

Requirements:

1. Education:
   • Diploma or degree in Logistics, Supply Chain Management, Business Administration, or a related field.
2. Experience:
   • Minimum of 2-3 years of experience in logistics, freight forwarding, or customs operations.
   • Familiarity with IOR/EOR processes and international trade regulations is a plus.
3. Skills:
   • Strong organizational and multitasking abilities.
   • Excellent communication skills, both written and verbal.
   • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and logistics management systems.
   • Problem-solving mindset and ability to work under pressure.
4. Knowledge:
   • Understanding of customs documentation and import/export regulations.
   • Knowledge of APAC trade regulations is an advantage.
5. Personal Attributes:
   • Detail-oriented with a focus on accuracy and compliance.
   • Proactive and team-oriented attitude.
   • High level of integrity and professionalism.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• Exposure to global trade and logistics operations.

How to Apply: Interested candidates are invited to submit their resumes and a cover letter detailing their relevant experience to [email protected]. Please include the position title “Operations Assistant” in the subject line of your email.

Join us and be part of a dynamic team that drives global trade forward!

Job Responsibilities:

· Coordinate delivery routes for all delivery trucks servicing modern trade & retail outlets island wide

· Oversee and manage incoming indent shipments of air-freighted perishable products

· Process and handle daily returns of invoices from modern trade customers

· Ensure proper loading and unloading of goods onto delivery trucks and on-time delivery to the customers daily in a cost-effective manner

· Develop and implement operational procedures to enhance delivery efficiency and reduce costs

· Manage the logistics team in terms of scheduling working shift, coaching and providing necessary training and support

· Collaborate with cross-functional teams to streamline workflows, resolve operational issues and improve overall performance

· Ensure compliance with safety regulations and quality standards in all operational activities

· Monitor and assist in managing current stock levels, generating reports to track inventory movement for the management

· Execute any additional tasks as assigned by the Logistics Manager

Job Requirements:

· Diploma in Supply Chain Management / Logistics Management

· Minimum 5 years of experience in operations management within the food manufacturing industry

· Strong analytical and problem-solving skills

· Excellent communication and interpersonal skills

· Strong proficiency in MS Office and familiarity with SAP S4 is a plus

· Ability to perform well under pressure and work effectively in a fast-paced environment.

· Ability to manage multiple tasks and prioritize work efficiently

· Attention to detail and a focus on continuous improvement

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working hours: Mon to Fri (9am – 6pm)
Location: Buangkok
Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

The IT Operator is responsible for:

Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Perform tape mount and un-mount for the backup operation.

• Handle the portable media storage for off-site storage.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

Requirements:

• Possess Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Assist the Manager in daily management
• Overlooking the daily functions of the business
• Creating short and long-term operational goals
• Cooperate with different departments
• Familiarize with all departments’ operations
• Suggesting improvements needed in different operations
• Maintaining a healthy relationship with clients and stakeholders
• Communicating with executives and upper management regularly
• Any other duties as assigned

JOB REQUIREMENTS

• Minimum Diploma and above
• Willing to learn and flexibility to adapt to working environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

• Position: Admin Assistant (Operations/Construction & Engineering) – Up to $3,000 + AWS
• Location: Lower Delta Road (2 Bus Stops from Tiong Bahru MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm
• Salary (commensurate with experience): Up to $3,000 + AWS + Medical Benefits + 14 Days Annual Leave (10 Days on 2nd year and 14 Days on 3rd year)
• Duration: Permanent
• Industry: Civil Engineering

Responsibilities:

• Assist Operations team in their scheduling of work and convey to customers
• Maintain and file documents records
• Handle general call enquiries and emails
• Maintain customer database record
• Covering of colleagues duties as and when necessary (inter-department)
• Performs purchasing roles – sourcing and issuing of POs to suppliers
• Any other ad-hoc administrative works as assigned by the respective head

Requirements:

• Minimum Nitec in relevant studies
• Must be proficient in Microsoft Office, Outlook etc
• Bilingual in English and Mandarin to liaise with associates who can only speak Mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office

JOB DESCRIPTION: General Manager

About Singapore Canoe Federation:

The Singapore Canoe Federation (SCF) was founded in 1971 and is the National Sports Association responsible for the management, coordination, development and promotion of paddling in Singapore. It represents the interest of its athletes and members to Sport Singapore (Previously known as the Singapore Sports Council), the Singapore National Olympic Council (SNOC), the public and other International paddling bodies.

The SCF is an affiliate of both the Asian Canoe Confederation and the International Canoe Federation. As a non-profit organisation, the SCF relies mainly on its volunteers and its small group of staff. It is mainly funded through Sport Singapore.

Our Aims:

To promote opportunity for public participation in a full range of paddling activities in Singapore with high standards of safety. Among other things, the SCF aspires to:

● Nurture and prepare its elite and potential elite athletes to medal at the SEA Games, Asian Games, Olympic Games and other regional/international competitions.

● Uphold high standards of sportsmanship.

● Champion the development and enjoyment by the public of all paddling disciplines in Singapore.

● Develop and promote Singapore as a venue of choice for regional/international paddling championships/events.

Our Values:

● Transparent– To be completely transparent and up front in all our policies, procedures, results (both good and bad). No artificial harmony.

● Respect – Respect all stakeholders of the sport. From employees, to parents, volunteers and all community members. Put yourself in their shoes to understand their perspective on how your actions will impact them.

● Inclusive - To include all paddling disciplines and communities in our decision making process. To develop all disciplines in the manner most suitable to the various levels of maturity.

● Professional– To be responsible, committed to the highest standards yet being self-aware and cooperative to the people around you. Sometimes, things might not go your way but if it’s been agreed, then you have to align to the decision and do your best to achieve its desired outcome.

Our Vision:

● To establish Singapore as the top paddling nation in Asia by placing firm focus on developing high performance athlete pathways.

● To promote paddling as a vibrant lifestyle and bringing more awareness & education into marine protection and promoting inclusive communities.

Key Competencies to be successful for the role:

● Honesty/Integrity. Does not cut corners. Earns trust and maintains confidence. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.

● Strategic thinking/visioning. Able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends via data analysis and sports science.

● Goal Oriented. Have a can-do attitude and be laser focused on achieving set goals for self and team.

● Creativity/innovation. Generates new and innovative approaches to problems. Working within a set budget to maximise returns.

● Flexibility/adaptability. Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change. Adapt to local culture and systems while infusing new ideas and approaches.

Role description:

The SCF is looking for a General Manager (GM) to scale us into a world class organisation via an ecosystem approach.

The GM is the highest-ranking executive responsible for overseeing the overall operations, strategic direction, and financial health of the organization. The GM ensures alignment between the organization’s mission, vision, and goals while fostering growth, sustainability, and excellence. This leader works closely with the Board and executive team to make high-level decisions about policy, strategy, and direction, ensuring paddle sports are supported throughout Singapore.

The role will cover these key areas of the organisation:

1. Overall Strategy Development and Execution

1.1. Responsible for developing the strategy to achieve the vision and goals set by the Board.

1.2. Responsible for collaborating with the Board to set long-term strategic priorities, making recommendations and reporting on progress.

1.3. Accountable for developing a data centric approach to understanding and quantifying the opportunities and risks, and developing solutions to address them.

1.4. Accountable for all operations and activities, ensuring they align with the strategic goals and deliver measurable results.

2. People and Performance Management

2.1. Accountable for building, leading, and maintaining a high-performing team to help drive the organization’s vision and goals.

2.2. Accountable for performance management of all staff and athletes.

2.3. Ensuring our values are permeated throughout the organization.

3. Financial Management

3.1. Accountable for overseeing the organization’s fiscal health by managing budgets, setting financial targets, and optimizing performance.

3.2. Accountable for developing and maintaining financial models, budgets, and forecasts to support decision-making and financial health.

3.3. Accountable for ensuring compliance with regulatory requirements and optimize financial performance for sustainability and growth.

4. Stakeholder Management

4.1. Serve as the primary spokesperson and representative to SportSG, sponsors, partners, community and other key stakeholders.

4.2. Build and maintain effective relationships with ministries/authorities/agencies, regulators, and other key organizations.

4.3. Report to the Board on the organization’s performance, strategic developments, and key initiatives.

5. Policies, Compliances and Governance

5.1. Ensure that the constitution is adhered to.

5.2. Plan, develop and approve policies, programmes, procedures and methods to ensure the organization's status as a National Sports Association, Institution of a Public Character are met.

5.3. Direct the preparation and implementation of all reports as required by Sport Singapore or other regulatory bodies.

5.4. Plan, develop and approve policies, programmes, procedures and methods to ensure that standards to the international paddling governing body are met.

6. Other Responsibilities

6.1. To undertake additional tasks and responsibilities as required by the Board.

7. Qualifications/Technical Requirements/Experience:

7.1. Minimally 10 years working experience.

7.2. Minimally 5 years of leadership and people management experience.

7.3. Minimally 5 years in a leadership position to scale or grow an organization.

7.4. Prior experience in the sports industry is a plus.

7.5. Having in-depth understanding of the paddling scene would be an added advantage.

8. Other requirements:

8.1. Demonstrates strong written and verbal communication skills in the English language.

8.2. Ability to work on weekends and extended working hours.

8.3. Possession of Powered Pleasure Craft Driving Licence (PPCDL) will be an added advantage.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Criteria

• Diploma or higher in related discipline
• Experienced in handling more than 600 Strata Titled Properties.
• Able to lead a team

Job Responsibilities:

• Ensure the overall office administrative is kept in proper orderliness at all times
• Advise the Corporation on all matters regarding the affairs of the Corporation and its property
• Implement all instructions, Bylaws and laws permitted under the requirements of the BMSMA
• Convene, attend and take minutes of the Council/ Sub-committees, all general and extraordinary meetings of the Corporation
• Deal with all inquiries, complaints, correspondence relating to the administration of the Corporation, its property and subsidiary proprietors (Owners/Tenants)
• Engage (with prior approval of and on behalf of the Corporation), contractors, solicitors, auditors, surveyors, architects, engineers and other professional services, necessary to carry works or duties on behalf of the Corporation for the upkeep of the property
• Act on behalf of the Corporation and as directed by the Corporation with regards to any notice or order made by the public or statutory authority on matters pertaining to the Corporation and its property
• Any other duties assigned by the Property Manager / Director
• Financial Functions
• Collect and recover on behalf of the Corporation all monies due to the Corporation and to take all necessary steps including legal proceedings to recover such sums as directed by or subject to the approval of the Corporation
• Ensure that payments are made on time to contractors for works done for the upkeep of the property and for statutory charges, license fees, professional fees, rent, insurance premium, taxes incurred by the Corporation
• Ensure proper records are maintained on monies received and expended on behalf of the Corporation
• Prepare and submit an annual budget for the determination of expenses and to advise and recommend rates of contribution to the management fund and sinking fund or other collections for the purpose of upkeep of the property
• Ensure to submit a financial report to the Corporation on its financial state after close of each calendar month
• Closely track the MCST’s Fixed Deposits (FD) and advice on its renewals with banks giving good returns.
• Responsible for the overall process of requisition for quotations with proper cost control
• Request, act, negotiate, appoint and award with the approval of the Corporation, on all contractual matters governing the property
• Review the cost-effectiveness of all service contracts and recommend or advise Council on the need of changes
• Liaise with Trust Accounts department to pay to contractors for works which are duly incurred for the upkeep of the property.

Welfare and Benefits

• AWS
• Variable Bonus
• Good staff welfare and Medical Benefits
• Attractive renumerations

The trainee for the position of Marketing Manager should be passionate about marketing, have a creative mentality, be a great leader, and be in charge of creating and implementing marketing plans that will raise brand recognition, boost consumer interaction, and boost sales. This position, which entails leading a dynamic team, assessing market trends, developing strategic relationships, and making sure the company is flexible in a changing environment. Campaign performance is measured and optimized by the marketing manager, who also helps to accomplish key performance indicators and promote ongoing progress.

Specific Responsibilities:

1. Create and implement thorough marketing plans and strategies in line with business goals.

2. Keep an eye on all marketing initiatives on print, digital, and social media channels to make sure they adhere to the objectives and messaging of the brand.

3. Effectively allocate resources to optimize return on investment (ROI) by managing the marketing budget.

4. To guarantee coordinated marketing activities, work with cross-functional teams like sales, product development, and customer service.

5. Use metrics and key performance indicators (KPIs) to measure and report on the effectiveness of marketing activities, and adjust outcomes as necessary.

6. To keep the photography business competitive, stay up to current on industry changes and best practices.

7. Marketing Manager will leverage data and analytics to make informed decisions, identify areas for improvement, and optimize future strategies.

Technical Skills and Competencies:

1. Excellent communication, teamwork, and leadership abilities.

2. Capabilities in execution, strategic planning, and analytical thinking.

3. Expertise in problem-solving and data analysis.

4. Knowledge of presentation software for efficient communication.

5. Cross-functional coordination and teamwork abilities.

6. Experience with software for customer relationship management (CRM).

7. Proficiency in digital marketing, encompassing social media marketing, SEO, and online advertising tactics.

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $2,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

Roles & Responsibilities

• Responsible for all aspects of business, including daily operations, administrative functions, and finances
• Represent the company in negotiations and business development efforts, identifying new opportunities for growth both locally and internationally
• Projects Tendering
• Oversee construction projects, i.e.Submarine and underground cable installation projects
• Establish and maintain strong relationships with customers, subcontractors, and vendors globally
• Manage and mentor project managers, engineers, and teams
• Work closely with the customers, partners, and contractors on project implementation activities

Requirements

• At least 10 years of relevant experience in a related field
• Bachelor’s Degree required or equivalent combination of education and experience
• Budgeting, planning, and strategy skills
• Business processes and functions knowledge
• Well-developed analytical and problem-solving skills
• Excellent communication, negotiation, and interpersonal skills to manage teams, clients, and stakeholders globally
• Ability to travel internationally up to 20% of the time as required

Preferred Skill

• Proficiency in Korean is a plus

Responsibilities

• Responsible to site progress according to schedule set
• To lead a site construction team in ensuring smooth execution of work
• To ensure works carried out meet company’s quality standards & contractual requirements
• To review and approve materials requisitions
• Execute overall scheduling and specific planning work
• Design, implement progress and schedule control systems for the project according to set requirements
• Construction planning, and to co-ordinate with the client, sub-contractors, consultants and Authorities on all project aspects
• Ensure safe work procedures and environmental control measures at site
• To ensure that all requirements by Clients, Consultants and relevant Authorities are adhered and established
• To carry out any assignments by the Management

Requirements

• Candidate must possess at least Diploma/Professional Degree in Engineering (Civil) or equivalent.
• Required language(s): English, Chinese (in order to co-ordinate with the English and Chinese speaking client, sub-contractors, consultants and Authorities in regards with the project aspects and construction planning matters.)
• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same