Job Responsibilities:

• To be responsible for driving and utilizing data analytics to develop intelligent insights for AML programs which includes customer risk-profiling, enhanced name screening, advanced on-going monitoring and management information system

• To work with multiple stakeholders to obtain data and deliver outcomes

• To work with large data sets and visualize outputs, ensuring data accuracy and good segmentation of data sets for tactical data mining tasks

• To perform documentation of methodology and outputs of data analytics and perform model validation

• Break down complex issues and develop solutions through data analytics, and present the findings in a structured and explainable manner

• Leverage on data analytics to support overall AML strategies to meet MAS regulations and expectations

• Use advance data modelling and analytical techniques to interpret key findings and leverage these insights in initiatives to improve efficiency and effectiveness of AML program

• Deliver MIS dashboard to facilitate AML compliance oversight and reporting

Job Requirements:

• Bachelors or Masters Degree in a quantitative field (e.g. Statistics) • Fresh grads, 0-5 years of experience are welcome to apply

• Internship experience or working experiences in relevant data analytics role

• Experience in financial crime compliance is an added advantage but not a must

• Proficient in SQL and Python

• Proficient with MS Office and Google Suite

• Detailed and process orientated

• Ability to think innovatively

• Ability to present complex ideas in a concise and simple manner

• Ability to work under tight timelines

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for the position of Research Assistant / Engineer in the Department of Computer Science, School of Computing (SoC). SoC is strongly committed to research excellence in all its dimensions: Searching for fundamental results and insights, developing novel computational solutions to a wide range of applications, building large-scale experimental systems and improving the well-being of society. We seek to play an active role both internationally and locally in the core and emerging areas of Computer Science and Information Systems.

The Research Assistant will be responsible for working closely with the Principal Investigator and lab members on Safeguarding the Web Against Phishing and Prompt Injection Attacks. He/she should possess experience or interest in at least one of the following research areas:

• Algorithms & Theory
• Artificial Intelligence
• Programming Languages & Software Engineering
• Cyber Security

Qualifications

• Bachelors or Masters in Computer Science with a focus in AI/Machine Learning;
• Solid programming and application development skills with experience in PyTorch / TensorFlow or an equivalent deep learning framework.
• Possesses sufficient background in AI/Machine learning to read and understand methodologies in research papers

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for the position of Research Assistant / Engineer in the Department of Computer Science, School of Computing (SoC). SoC is strongly committed to research excellence in all its dimensions: Searching for fundamental results and insights, developing novel computational solutions to a wide range of applications, building large-scale experimental systems and improving the well-being of society. We seek to play an active role both internationally and locally in the core and emerging areas of Computer Science and Information Systems.

The Research Assistant will be responsible for working closely with the Principal Investigator and lab members on Safeguarding the Web Against Phishing and Prompt Injection Attacks. He/she should possess experience or interest in at least one of the following research areas:

• Algorithms & Theory
• Artificial Intelligence
• Programming Languages & Software Engineering
• Cyber Security

Qualifications

• Bachelors or Masters in Computer Science with a focus in AI/Machine Learning;
• Solid programming and application development skills with experience in PyTorch / TensorFlow or an equivalent deep learning framework.
• Possesses sufficient background in AI/Machine learning to read and understand methodologies in research papers

Main Responsibilities:

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.

• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.

• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.

• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator…)

• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.

• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.

• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT

• Rotational Week-end support.

Job Requirements:

• Master’s degree in relevant specialities

• Candidates should have at least 4 years experience in application support activity.

• ITIL certification.

• Good understanding of Capital Markets Domain and market activities.

• Relevant experience on Asset Control software

• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.

• Relevant experience with working with external source like Bloomberg, reuters

• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.

• Proven experience in technical proficiency with strong skills in SQL,

• High level of proficiency in unix/linux scripting.

• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.

• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)

• Ability to work well under pressure.

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

The Role

The Sustainable and Green Finance Institute (SGFIN) is a new university-level research institute in the National University of Singapore (NUS), jointly supported by the Monetary Authority of Singapore (MAS) and NUS. SGFIN aspires to develop deep research capabilities in sustainable and green finance, provide thought leadership in the sustainability space, and shape sustainability outcomes across the financial sector and the economy at large.

This role is ideally suited for those wishing to work in academic or industry research in quantitative analysis, particularly in the area of machine learning and artificial intelligence. The responsibilities of the role will include designing and developing various analytical frameworks to analyze structure, unstructured and non-traditional data related to corporate financial, environmental, and social indicators.

There are no teaching obligations for this position, and the candidate will have the opportunity to develop their research portfolio.

Duties and Responsibilities

The successful candidate will be expected to assume the following responsibilities:

• Design research projects in close collaboration with the Institute’s Directors (Prof. Sumit Agarwal / A.Prof Johan Sulaeman / A.Prof Zhang Weina) and Research Affiliates
• Take ownership and responsibility for the successful delivery of research projects, ensuring they are completed within the required deadline and allocated budget, and meeting/exceeding project specifications and targets
• Participate in pre-project activities such as identifying required resources to ensure project completion including staffing and organizational needs of the project team, and preparing high-level project plans with project timeline and resource requirements
• Development of data analysis frameworks.
• Plan, supervise and perform (if necessary) the development of supervised and unsupervised machine learning tools to process information from various data sources, including commercial databases and alternative, non-traditional datasets.
• Plan, supervise and perform (if necessary) the generation of impact measures using machine learning, in collaboration with the Institute’s Directors and other Research Fellows.
• Monitor progress of research projects and provide necessary interventions to ensure smooth completion of each project
• Manage and coordinate project deliverables, ensuring their quality
• Manage industry partners’ expectation by understanding their needs and providing realistic expectations and scope of each project
• Manage the collaborations with research and industry stakeholders, including providing periodic progress updates and deliverables for grant funding body or project sponsors
• Preparation of results for industry communications, presentations, and academic articles for journal publications
• Guide, mentor, and supervise research associates on the project team
• Work closely with the rest of the SGFIN team to support SGFIN’s activities and objectives

Requirements

• Academic background in the following subjects is preferred: computing, information systems, economics, business, finance, or related disciplines. A bachelor’s degree is required, a master’s degree in one of these subjects is preferred, with a PhD degree required for the Research Fellow position.
• Basic understanding of financial sector (banks and other financial institutions), financial markets, corporate financial statements, and credit risk analysis, is preferred.
• A thorough knowledge of the research field of machine learning and artificial intelligence is highly preferred.
• Programming skills, including knowledge of machine learning and artificial intelligence processes and tools, are highly desired, along with experience in conducting and supporting research and data analysis of research projects.
• Database management experience is desired.
• Proactive in problem solving.
• Good time management and planning skills with a commitment to delivery.
• Strong project management skills, with ability to manage several projects concurrently.
• Strong delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• Adaptive to change with a positive work attitude.
• Enthusiastic team player who is self-driven, committed, and willing to take initiative.
• Strong interpersonal and leadership skills, effective in coordinating stakeholders, fostering teamwork, and leading high performance project team.
• Strong verbal and interpersonal communication skills, along with written communication skills

The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Position Summary / Project Description

The project is for administration of grants and financial assistance schemes with integration with multiple source of truth system. The application IT enable the verification of grant applications and dispense monthly payouts to recipients (member of public) as per their eligibility.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of problems or resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsiblities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

JOB SUMMARY

Conduct business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align information technology solutions with business initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs.

Write functional specifications of user needs for application development, enhancements, and testing.

Analyze user requirements, procedures, and problems to improve existing systems.

Prepare functional, systems and program specifications.

Prepare project plans and implementation schedules.

Confer with organizational units involved to determine requirements.

Maintain and develop documentation for responsible area.

Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development

Prepare project plans and schedules.

Provide status updates of assigned projects.

Recommend/conduct training.

Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.

Serve as escalation point for troubleshooting issues.

Maintain a good working relationship with customers and vendors.

Ensure 100% adherence to all IT and department policy, processes and procedures.

Participate in the exchange of ideas and information within the department.

Ask questions; encourage input from team members.

Provide regular updates to appropriate managers.

Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

Drive continuous improvement through trend reporting analysis and metrics management.

Assure that procedures and work instructions are efficient and not redundant.

Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.

Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.

Confer with reporting manager on complex or unusual situations.

Establish new measurement systems if/where possible.

Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.

Ensure 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality)

Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.

Interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Maintain discretion and confidentiality in all areas pertaining to the IT systems.

Understand and embrace the business and IT strategic direction.

Comply and follow all procedures within the company security policy.

May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

Thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job

Strong communications and customer service skills

Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor's Degree required.

Degree in Computer Science or Management Information Systems preferred.

Minimum 2 to 5 years work experience in a related position.

Or an equivalent combination of education, training or experience.

• Position : Security Officer (Retail) - Up to $3,500 - Orchard
• Location : Orchard
• Working hours : Retail Hours (44 Hours Per Week)
• Salary (commensurate with experience) : Up to $3,500 + 15 Days Annual Leave + Performance Bonus
• Duration : Perm
• Industry : Fine Jewellery

Responsibilities:

• Access Control of the store, welcome of customers / filtering
• Routine Inspection of premises and surroundings
• General surveillance within the premises
• Escort of products and people may be required

Requirements:

• Minimum 4 years of experience in full-time security / safety management or in armed force
• Must have valid PLRD License
• Willing to do shift work

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position : Aviation Security Officers - Up to $2,850 - No Experience Required!
• Location : Airport
• Working hours : 12 hours shiftwork, Shift pattern will be 4 working days with 2 days off or 5 days work with 1 day off
• Salary (commensurate with experience): Up to $2,850 + Bonus
• Duration : Permanent
• Industry : Security

Responsibilities:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• Minimum 1 N Levels / 1 O Level / WPLN 3 x Level 4
• Physically fit to squad up and down
• No prior experience and training will be provided

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

The Role

The Sustainable and Green Finance Institute (SGFIN) is a new university-level research institute in the National University of Singapore (NUS), jointly supported by the Monetary Authority of Singapore (MAS) and NUS. SGFIN aspires to develop deep research capabilities in sustainable and green finance, provide thought leadership in the sustainability space, and shape sustainability outcomes across the financial sector and the economy at large.

This role is ideally suited for those wishing to work in academic or industry research in quantitative analysis, particularly in the area of machine learning and artificial intelligence. The responsibilities of the role will include designing and developing various analytical frameworks to analyze structure, unstructured and non-traditional data related to corporate financial, environmental, and social indicators.

There are no teaching obligations for this position, and the candidate will have the opportunity to develop their research portfolio.

Duties and Responsibilities

The successful candidate will be expected to assume the following responsibilities:

• Design research projects in close collaboration with the Institute’s Directors (Prof. Sumit Agarwal / A.Prof Johan Sulaeman / A.Prof Zhang Weina) and Research Affiliates
• Take ownership and responsibility for the successful delivery of research projects, ensuring they are completed within the required deadline and allocated budget, and meeting/exceeding project specifications and targets
• Participate in pre-project activities such as identifying required resources to ensure project completion including staffing and organizational needs of the project team, and preparing high-level project plans with project timeline and resource requirements
• Development of data analysis frameworks.
• Plan, supervise and perform (if necessary) the development of supervised and unsupervised machine learning tools to process information from various data sources, including commercial databases and alternative, non-traditional datasets.
• Plan, supervise and perform (if necessary) the generation of impact measures using machine learning, in collaboration with the Institute’s Directors and other Research Fellows.
• Monitor progress of research projects and provide necessary interventions to ensure smooth completion of each project
• Manage and coordinate project deliverables, ensuring their quality
• Manage industry partners’ expectation by understanding their needs and providing realistic expectations and scope of each project
• Manage the collaborations with research and industry stakeholders, including providing periodic progress updates and deliverables for grant funding body or project sponsors
• Preparation of results for industry communications, presentations, and academic articles for journal publications
• Guide, mentor, and supervise research associates on the project team
• Work closely with the rest of the SGFIN team to support SGFIN’s activities and objectives

Requirements

• Academic background in the following subjects is preferred: computing, information systems, economics, business, finance, or related disciplines. A bachelor’s degree is required, a master’s degree in one of these subjects is preferred, with a PhD degree required for the Research Fellow position.
• Basic understanding of financial sector (banks and other financial institutions), financial markets, corporate financial statements, and credit risk analysis, is preferred.
• A thorough knowledge of the research field of machine learning and artificial intelligence is highly preferred.
• Programming skills, including knowledge of machine learning and artificial intelligence processes and tools, are highly desired, along with experience in conducting and supporting research and data analysis of research projects.
• Database management experience is desired.
• Proactive in problem solving.
• Good time management and planning skills with a commitment to delivery.
• Strong project management skills, with ability to manage several projects concurrently.
• Strong delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• Adaptive to change with a positive work attitude.
• Enthusiastic team player who is self-driven, committed, and willing to take initiative.
• Strong interpersonal and leadership skills, effective in coordinating stakeholders, fostering teamwork, and leading high performance project team.
• Strong verbal and interpersonal communication skills, along with written communication skills

Responsibilities:

1. Provide timely and effective technical support to internal users when troubleshooting hardware and software issues.

2. Install, configure, and maintain internal computer systems, servers, software, and peripherals.

3. Assist with network and system administration tasks related to internal IT support.

4. Coordinator for Cybersecurity compliance policy between Group HQ and SEA entities.

5. Support and maintain various SaaS subscribed around end point management and data security.

6. Assist IT manager in developing the culture of cyber security governance and risk management across the organization, and ensure proper accountability in the management, tracking and reporting of cyber risks.

7. Assist in developing and maintaining IT policy documentation for compliance-related activities and procedures.

8. Support internal IT projects as assigned, not limited to POC, vendor sourcing, solution proposal.

9. Assist with IT process in staff onboarding and offboarding.

10. After office hours support for urgent issues related to internal IT processes.

Skills and Attributes:

1. Good technical knowledge in SaaS solutions like O365, MFA, Backup and Restore.

2. Strong ability to understand problem and identify resolution process within the support team

3. Good technical knowledge of how to configure, maintain and troubleshoot various internal IT supporting equipment like router, switch, access point, conference system, IP phones.

4. Command fluent English and Mandarin communication in verbal as well as written when interacting with internal users and HQ colleagues.

5. Strong understanding of IT compliance standards and cybersecurity practices.

6. Good organizational and time management skills when handling project and task

7. Good analytical skills and problem-solving ability and the ability to work under pressure.

Minimum Qualifications:

1. Degree or Diploma in Security related field.

2. System related certification from Microsoft Server, O365, Modern Work, Data policy

3. Cybersecurity related certification like CND, CIH and SSCP

Job Description

Western Digital’s Global Physical Security Organization is seeking a highly talented and motivated individual to join the team. Our business unit is a 24/7 model where you may be required to work outside of normal business hours to address critical operational and technology issues. You must be able to drive complex technical solutions that provide scalability, efficiency, and effectiveness. This position is primarily responsible for the APAC regions physical security systems program, but the role will also provide guidance and support for our locations globally.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Agile in addressing troubleshooting issues and service requests
• Responsible for knowing status, locations of, quantities of, vendor, model, make and technical specifications of each system component, including connectivity requirements.
• Monitor performance of the system, highlight any issues, follow up on solution to resolution:Initiate purchase order, service call, work order, etc., as necessary.
• Verify that work was completed as requested.
• Provide training and guidance on security systems; create and maintain operator instructions, procedures, security system drawing, and related documentation as appropriate.
• Partner and drive physical security operations and systems technology with internal business units like IT, Real Estate, Legal, EH&S, Finance, Procurement when required
• Strategically improve system end users experience on a variety of applications
• Define physical security systems and technology roadmaps that drive overall program success
• Skilled in presenting solutions at a high level to internal key stakeholders
• Integrate and perform case studies, conduct research into product requirements to improve security systems and technology
• Familiar with internal tools, tracking and reviewing requests such as ServiceNow, Smartsheet, etc.
• Assist in deployment of enterprise level access control systems, video management systems, visitor management systems, etc.
• Work with multiple third-party vendors and SOCs to help maintain the global standard in security systems and technology
• Familiar with Windows, Linux and SQL, Networking, and IoT devices
• You will work to integrate a variety of security devices into existing network infrastructure including but not limited to: PSIM, C-Cure, Lenel, AMAG, Milestone, AXIS, ISOS, SWN, etc.
• Participate, oversee and drive project meetings and execute end-to-end, ensuring on-time delivery
• Configuring and maintaining APAC Security Systems, including hardware, system software, and security applications.
• Diagnosing and resolving hardware, software, networking, and system issues when they arise.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Researching and recommending new approaches or system to improve the security system infrastructure. Enhance the current security model.
• Providing technical support when requested or be available at the site for further assistance.
• Works with users to identify system requirements; develops processing procedures and systems modifications to meet these specifications.
• Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases.
• Document any processes, which employees need to follow in order to successfully work within our security systems
  

Qualifications

REQUIRED:

• At least 6 years of experience in security system administration and project management or in professional IT / System with demonstrated experience related to physical Security etc.
• Front end programmer, Create basic user interface.
• Knowledge of security best practice in hardening and protecting cloud environment, MSSQL database and applications.
• Proficiency with Access Control, Video Management Systems,
• Security Hardware, Locks, Sensors, IoT devices etc.
• Excellent communication skills. Fluent in English both writen and spoken
• Ability to construct working relationships with cross-functional teams and key stakeholders
• Ability to provide systems and technology solutions that meets corporate standards
• Ability to manage multiple vendors and budgets

PREFERRED:

• Associates or Bachelor’s degree in Computer Science, Engineering, Information Systems or related experience
• Certified in AMAG, Lenel, C-Cure, Genetec, Milestone or equivalent
• Certifications CCNA, SQL, CompTIA or equivalent
• Familiar with cloud and virtualization environments
• 5+ years of experience testing, piloting, and supporting physical security hardware
• Experienced in presenting to key internal stakeholders
• Experienced in system integrations, migrations, and cutover projects in a variety of environments
• 5+ years of experience in designing and deploying large enterprise security systems
• SME in physical security design and standards
  

To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

· To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

· To train new/existing employees and recommend disciplinary actions where applicable.

· To handle all customers’ feedback

· To ensure good safety practices in the course of work.

· Provide a high standard of hygiene and cleanliness within the assigned area

· Manage work execution and performance of junior staff.

· Provide adequate training and coach staff to meet the required contractual standards.

Supervises and guide the cleaners assigned to an area.

· Follows-up with work instructions given by the Executive related to the cleanliness of an area.

· Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

· Supervises daily and monthly planned periodic works allocated to an area.

· Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.

· To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services

· Carry out regular inspections to the building and its facilities to maintain a high service delivery level

· Planning of work schedules and deployment of manpower

· To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

· To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

· To train new/existing employees and recommend disciplinary actions where applicable.

· To handle all customers’ feedback

· To ensure good safety practices in the course of work.

· Provide a high standard of hygiene and cleanliness within the assigned area

· Manage work execution and performance of junior staff.

· Provide adequate training and coach staff to meet the required contractual standards.

· Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

· Implement and recommend operation plans to improve work processes and service quality

· Must need to work on Weekends and public holidays

· Develop new accounts and source new business opportunities

· Project Management

· Planning of work schedules and deployment of manpower

·

Product area

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

Job description

Google's in-house tax team knows all things corporate tax. Made up of smart, perceptive Googlers with a flair for domestic, international, and sales and use tax, the knowledge and expertise of this team runs deep. You have years of experience in this field and an extensive knowledge of those tax issues most relevant to internet companies. While we don't give our Googlers individual tax advice, you make it easy for Googlers to get what they need to make good tax decisions. You find ways to work smarter by streamlining and automating our tax processes and systems, and find ways to be both innovative and compliant.

Qualifications

Job responsibilities

• Coordinate with stakeholders on tax technical issues and collaborate on solutions. Provide support on the income tax planning, compliance, and post-audit processes.
• Perform research and analysis on employment tax matters, including legislative change announcements.
• Manage correspondence with tax agencies, gather basic information, and initial assessment of risks.
• Assist in identifying areas for process improvement, recommend changes, and drive components of change management.
• Contribute to data, analysis, and research processes to help determine tax implications of a new product or program and tax risk mitigation.

Minimum qualifications

• Bachelor's degree in Accounting or Finance/Law, related field, or equivalent practical experience.
• 2 years of experience working in employment taxes, global mobility taxes, or similar within a professional consulting or in-house role.

Preferred qualifications

• Certified Public Accountant or relevant tax qualifications.
• Ability to change task priorities and work situations.
• Detail oriented, with excellent analytical skills, and an interest in international payroll and employment taxes.

DESCRIPTION

The Junior Bid and Proposal Commercial Analyst will support the development and submission of competitive proposals in response to client requests (RFPs, RFQs, ITTs). The role involves performing commercial and financial analysis, preparing bid documents, and collaborating with cross-functional teams to ensure bids align with company standards and client requirements. This entry-level position provides an opportunity to develop expertise in bid preparation, pricing strategies, and proposal documentation, working closely with experienced professionals in the commercial team.

DUTIES AND RESPONSIBILITIES

• Assist in the development of proposals and bids in response to client requests (RFPs, RFQs, ITTs), ensuring that all bid materials meet the client’s specifications and internal quality standards.
• Perform detailed analysis of commercial and financial data to support bid pricing strategies, ensuring competitive and compliant pricing for bids
• Prepare and format bid documents, including financial models, risk analysis, and commercial terms, while ensuring alignment with the company’s pricing and business objectives.
• Work closely with legal and procurement teams to ensure that all proposals are compliant with company policies, client requirements, and regulatory standards.
• Collaborate with cross-functional teams, including engineering, project management, and finance, to gather necessary inputs for proposal preparation.
• Assist with document control by maintaining accurate and up-to-date bid-related documentation, including contracts, proposals, and pricing models, in the company’s databases and tracking systems..
• Support senior engineers and project managers in delivering sound engineering solutions.
• Ensure that technical compliance with all design requirements.
• Use engineering software for modelling and analysis.
• Produce technical documents, reports and presentations detailing the findings of investigations under the guidance of Project Engineer or Engineering Manager.
• Field engineering support during construction phase of the project.
• Commissioning and start-up support.
• Achieve safety standards as defined in project requirements
• Assist in preparation for bid submission to client, with compliant technical documentation.
• Assist in preparation for request for quotations, and evaluation of bids submitted by Suppliers.
• Attend technical meetings, and minutes down the meeting, if required.
• Keep track of relevant discipline tasks.
• Comply with environmental impact assessment and safety-related design requirements.
• Documentation in accordance with Company’s quality management system.
• Responsible for personal safety, safe working practices, and understand and follow HSE procedures.
• Any other tasks assigned by the Management.

Comply with HSE requirements:

• Environmental Aspects & Impacts Assessment.
• OHS Hazardous & Risk Assessment.
• Follow HSE Regulations.

REQUIREMENTS

• Bachelor or Master in Business Degree (Business or related disciplines).
• 0 – 2 years’ experience. Knowledge or experience in maritime and offshore services will be advantageous.
• Aptitude and attitude to learn and experience marine engineering requirements, software tools, and other technical issues.
• Working knowledge of Microsoft Word and Excel are required.

PROFESSIONAL DEVELOPMENT

• Receive on-the-job training and mentorship from experienced engineers to develop your skills and knowledge.
• Opportunities for career advancement as you gain experience and demonstrate your abilities.
• Support for obtaining professional certifications.

Only Singaporeans & PRs need apply.

AVN-Digital is an expert in providing technology-enabled business solutions and services. Since inception, AVN-Digital has helped clients Cyber-security, Data Analytics and Robotic Process Automation to improve their operations and profitability, focus on core competencies and achieve business results such as increased agility, innovation, and profitable growth. Our in-depth technical knowledge coupled with industry experience and our unique methodologies enable us to successfully deliver and meet our customer’s expectations.

We are seeking a highly experienced Business Analyst – Wealth Management, to join our team. The ideal candidate will have extensive experience in the Wealth Management domain, particularly in designing and managing workflows and user interfaces for client and financial intermediary (FIM) onboarding, maintenance, self-service updates, leads and prospect management, offboarding, reviews, and investigations.

Key Responsibilities:

• Onboarding Workflows and User Interfaces:
  • Design and implement efficient onboarding workflows and user interfaces for clients and financial intermediaries.
  • Ensure seamless integration of onboarding processes with existing systems.
• Maintenance Workflows and User Interfaces:
  • Develop and maintain workflows and user interfaces for updating and managing client and FIM profiles.
  • Ensure data integrity and compliance with regulatory requirements.
• Client and FIM Self-Service Updates:
  • Create user-friendly self-service interfaces for clients and FIMs to update their information.
  • Implement security measures to protect sensitive data.
• Leads and Prospect Management:
  • Design workflows and interfaces for managing leads and prospects.
  • Collaborate with sales and marketing teams to optimize lead conversion processes.
• Offboarding Management:
  • Develop workflows and user interfaces for the offboarding of clients and FIMs.
  • Ensure compliance with legal and regulatory requirements during the offboarding process.
• Review Workflows and User Interfaces:
  • Implement workflows and interfaces for periodic reviews of client and FIM profiles.
  • Ensure timely and accurate reviews to maintain up-to-date information.
• Investigation Workflows and User Interfaces:
  • Design and manage workflows and interfaces for investigating client and FIM issues.
  • Collaborate with compliance and risk management teams to resolve issues efficiently.

Requirements:

• Bachelor’s degree in finance, Business Administration, Computer Science, or a related field.
• 5+ years of experience in the Wealth Management domain.
• Proven experience in designing and managing workflows and user interfaces.
• Strong understanding of client and FIM onboarding, maintenance, self-service updates, leads and prospect management, offboarding, reviews, and investigations.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.

Preferred Qualifications:

• Experience with workflow automation tools and technologies.
• Knowledge of regulatory requirements in the Wealth Management domain.
• Familiarity with Agile development methodologies.

Job Description:

Join our team to support the operations of the Healthcare Cluster Data Warehouses and Data Lake. The Data Analyst will play a crucial role in investigating and resolving issues within SLA, focusing on ETL processes and data visualization using Oracle Analytics Server.

Key Responsibilities:

· Log, track, and manage all support tickets in the ticketing system.

· Collaborate with institutions and application teams to gather relevant information for analysis and execute the resolution process, ensuring timely closure of tickets.

· Conduct monthly and ad-hoc service requests for all tickets raised.

· Participate in internal and management meetings with functional analysts, institutional stakeholders, and Chief Medical Information Officers (CMIOs) to provide updates and insights on ongoing issues and resolutions.

· Monitor application performance and identify areas for improvement.

· Perform validation of data warehouses after scheduled maintenance to ensure they are functioning correctly.

Requirements / Qualifications:

· Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related technical/scientific discipline.

· 1-3 years of experience in data-related support roles, with a focus on ETL and data visualization.

· Familiarity with Oracle Analytics Server (OAS), Tableau, and Informatica PowerCenter is highly desirable.

Skills:

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills, with the ability to convey technical information to non-technical stakeholders.

· Proven ability to work collaboratively in a team-oriented environment.

· Detail-oriented with exceptional organizational skills.

Job Summary

The mission of Pacific Reseller Operations is to be the voice of Reseller Channel within Operations to ensure our products are in the right places at the right time, supporting Sales and our Partners to achieve Apple’s financial goals. We are focused on managing our supply chain as efficiently as possible, in order to maximise sell through while aiming for a frictionless Channel fulfilment experience for our partners. Within the Reseller Operations team, the Channel Fulfilment Analyst is responsible for ensuring orders and returns are managed, executed and delivered on time and applying analytics and insights to streamline or automate fulfilment processes in support of Apple’s Weekly Channel Fulfilment to Resellers.

Description

• Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations, Repricing, Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP), Target Service Levels (SLA) and SOX requirements
• Define and lead the rollout of New Product Introduction Order Management Activities such as System Configurations and Order Transition Plans when required
• Champion and continuously improve Channel Fulfilment, Order and/or Returns Management processes or Standard Operating Procedures (SOP) for sub-regions and/or lines of businesses
• Responsible for driving key fulfilment, cost, work driver and service level metrics (KPIs) by identifying and root causing issues, developing scalable preventive solutions and leading its rollout
• Participate and/or represent Regional/Global Capital Improvement Projects including Business Requirements Definition and User Acceptance Testing (UAT)
• Coach and train Channel Fulfilment Analysts on Fulfilment, Order and/or Returns Processes

Key Qualifications

• 4 years of experience in an Operations role such as Operations Management, Industrial Engineering, Returns & Delivery Management and/or Logistics. Experience in Order or Returns Management is preferred
• Strong verbal and written communicator with the ability to articulate complex issues, findings or analysis to senior management in a clear and concise manner
• Demonstrate attention to details, capability to manage and prioritise competing tasks and ability to deliver quality results under compressed timelines
• Proven analytical problem solver with ability to root cause complex issues using analytics to resolve and design short term remediation and/or long term improvement initiatives within and across functional departments
• Strong relationship management and interpersonal skills with the ability to build new and strengthen existing relationships with cross functional stakeholders and senior management
• Experience in customs and/or regulations within Asian countries is an added advantage
• Knowledge/experience of working on SAP is an added advantage
• Proven expertise with data analytics and visualisation tools such as Excel, Tableau, Macros etc

Education & Experience

Bachelor’s Degree in fields such as Engineering, Statistics, Mathematics, Operations, Business Management or Finance is preferred.

Additional Requirements

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Asian Institute of Digital Finance

The Asian Institute of Digital Finance (AIDF) is a university-level institute in the National University of Singapore (NUS), jointly founded by The Monetary Authority of Singapore (MAS), the National Research Foundation (NRF) and NUS. AIDF aspires to be a thought leader, a FinTech knowledge hub, and an experimental site for developing digital financial technologies as well as for nurturing current and future FinTech researchers and practitioners in Asia.

Duties and Responsibilities

The successful candidate will play a critical role in supporting AIDF’s research efforts by maintaining AIDF’s IT infrastructure and enhancing the Institute’s IT capabilities. This job role will include:

• Optimisation and maintenance of AIDF’s servers, hardware, websites and database subscriptions to meet our core objectives
• Provide IT infrastructure and software systems assistance for AIDF colleagues and research partners
• IT support for research and office administration
• Event support: Help with IT set-up and other tasks as required

Qualifications

• Bachelor Degree in Networks and Telecommunication or related fields
• Knowledge of Basic Server Management a plus
• 2 years of minimum experience

GENERAL OVERVIEW

SLNG is the incumbent LNG terminal in Singapore. We are committed to meeting and exceeding our energy security mandate for Singapore, and support the development of Singapore as a leading LNG hub. As SLNG expands its operations to encompass the 2nd terminal project, we are seeking a Portfolio Analyst to join our dynamic team. The portfolio management team keeps abreast of LNG industry trends, market movements and emerging technologies to successfully build and maintain forecast models. The successful candidate will also work closely with cross-functional teams to develop process improvement initiatives as well as dashboarding projects. Detailed role responsibilities are described below.

ROLES AND RESPONSIBILITIES

Stay abreast of LNG and energy industry trends

• Develop and maintain close relationships with industry players to help stay well-informed on market movements and contracting strategies.
• Conduct comprehensive market analysis to forecast and explain Singapore’s Energy price movements.
• Develop reliable processes for forecasting system demand and supply by incorporating public information and market intelligence.

Lead process improvement and dashboarding initiatives

• Increase team efficiency across Throughput Business Group through active process improvement and automation projects.
• Create, maintain, and update automation tools and dashboards to track, analyse and report movements in LNG and Energy Markets while reducing human error.
• Analyse and suggest IT infrastructural upgrades where required to achieve productivity gains.

Portfolio Strategy and Optimization

• Formulate and communicate Gas Engine optimisation strategies to management and operations teams.
• Monitor and evaluate regulatory changes in the gas and power markets – including key milestones and targets set by the Authority (e.g. solar, power imports, etc.), and its impact to SLNG.
• Provide constructive feedback on proposed regulatory changes and consultation papers issued by EMC and/or EMA to support growth in the gas and power market.
• Lead discussions with cross-functional as well as cross-organisational teams to identify and unlock synergies and optimisation opportunities for the 2nd terminal project.

GEG Commercial Operations

• Co-ordinating with Operations team on planned generation outages to minimize impact to SLNG’s overall profitability.
• Prepare GEG’s efficiency reports for EMA and self-reports for Market Surveillance and Compliance Panel.

Other Responsibilities

• The incumbent shall support all other processes and procedures and perform any other duties including reporting to internal and external stakeholders (e.g. regulator and customers, etc), and participate in any other projects as assigned by reporting manager or his delegated authority.

WORK EXPERIENCES

• At least 3 years’ experience in a similar role.
• Must be able to deal with constant change and variation.
• Ability to coordinate effectively with internal colleagues across various functions, as well as with external customers.
• Ability to take directions from supervisors and work in a team environment, while prioritising and handling multiple tasks and projects concurrently.
• Proficiency with MS Office applications, VBA, SQL, PowerBI, and is meticulous in processes and procedures.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and present technical information to non-technical stakeholders.
• Strong analytical skills with the ability to translate data into actionable insights and recommendations.

The following will be considered favourably:

• At least 3-years’ experience in the LNG or energy industry.
• Knowledge of LNG operations, supply chain management, and energy market dynamics.
• Possess a good understanding of Singapore’s Gas Network Code, the National Electricity Market of Singapore, system and market operations, and energy market rules.
• Proficiency in Python and/or other mathematical modelling and simulation tools.

EDUCATION REQUIREMENTS

• Diploma/Degree in Finance, Economics or Engineering from a reputable university.

For interested candidates, please apply via SLNG website at Careers (slng.com.sg).

Responsibilities:

1. Personal Protection: Safeguard the client from potential physical threats, such as attacks, harassment, or kidnapping. This involves being vigilant and ready to react swiftly in dangerous situations.
2. Risk Assessment: Constantly assess environments for potential dangers, including venues, travel routes, and public spaces, ensuring all security risks are minimized before the client arrives.
3. Surveillance and Monitoring: Maintain close observation of surroundings and crowds, using specialized equipment if necessary to detect any suspicious activities or individuals.
4. Planning and Coordination: Develop detailed security plans, including exit strategies and emergency protocols. Coordinate with local authorities, security staff, or other team members to ensure seamless protection.
5. Travel and Escort: Accompany clients during travel, whether it's by car, airplane, or public transport, ensuring the client’s safety from departure to arrival.
6. Confidentiality and Discretion: Maintain confidentiality about the client’s personal and professional affairs. A high level of professionalism and discretion is crucial.
7. Crisis Management: Be trained in first aid and emergency response procedures, able to manage unexpected incidents and provide immediate assistance in emergencies.
8. Physical Defense: Be skilled in hand-to-hand combat, firearms, or other self-defense techniques, prepared to neutralize threats if necessary.

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Position Summary:

This position plays an integral role in supporting and delivering the company's National Level application within the health care industry. We are looking for several System Analyst/Business Analyst/Application Support experts to onboard with us to make this goal in serving millions of humans come alive.

Roles & Responsibilities:

• Provide on-going application support and be involved in various stages of the SDLC.

• Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions.

• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.

• Perform documentation of requirements and new process/workflows for the developed solutions

• Perform functional analysis of new systems and enhancements to existing systems.

• Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing, and verifying test results and following up on issues to resolution.

• Plan and coordinate end-user training for any system implementations or enhancements.

• Liaise closely with business users and build good rapport particularly in defining IT processes, organizations and workflow relationships to complement the solution.

• Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results.

• Identify, facilitate, and ensure cross functional resource support for projects.

• Provide 24/7 primary application maintenance support.

• Participate and support Request for Proposal (RFP) for projects with the Manager whenever required.

Requirements / Qualifications

• Degree in Computer Science, Computer Engineering or equivalent

• Minimum 1 years of experience in developing, implementing, and maintaining IT systems.

• Experience in MS Windows environment & application support.

• Experience in Database management systems (SQL, Oracle)

• Strong analytical skills and ability to work independently.

• Experience in healthcare industry is an added advantage.

• Successful track record in project management, user, and vendor management is good to have.

• Open to no experience but equipped with relevant educational degree required too.

• Able to articulate well and have excellent interpersonal skills

We are seeking a dedicated and resourceful IT professional to join our team, responsible for ensuring the smooth operation and lifecycle management of critical application systems. This role involves providing comprehensive application support, managing system integrations, and enhancing user experience by bridging the gap between users and vendors. The ideal candidate will have a strong background in platform/SaaS system lifecycle management, a passion for aged care, and the ability to collaborate with stakeholders to implement secure, reliable, and user-friendly IT solutions.

Responsibilities

Application Support and Maintenance

• Provide application support in resolving and troubleshooting problems together with users and vendors for further investigations

• Track and manage all incidents to ensure resolution/escalation to the relevant support staff/vendors

• Manage the interface and integration requirements between IT application systems

• Maintain user documentation including release notes, training guides and UAT documentation

• Provide IT domain knowledge to users when required

System Lifecycle Management

• Manage the lifecycle of systems, including planning, analysis, design, implementation, testing and integration, and maintenance

• Perform analysis of existing application software and explore new solutions to improve business efficiency

User Experience and Service Management

• Responsible for user service management of the applications, ensuring systems are both functional and user-friendly

• Facilitate end-user training to ensure the correct usage of IT application workflows by users.

• Bridge the gap between users and vendors by managing user services and translating users’ requirements into effective system solutions

Vendor and Stakeholder Management

• Collaborate with vendors to tailor solutions to specific user needs.

• Manage and govern IT service providers and vendors to ensure SLA commitments are met

• Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable, and has the necessary vendor support/warranty in place

Security and Compliance

• Ensure compliance of all security measures in application development processes

Resource Management

• Manage and monitor IT budget, procurement and utilisation relating to systems and applications

Others

• Any other assignments/projects as required by the Supervisor

Requirements

• Possess a Degree in Digital Healthcare, Computer Science, Information Technology or related fields

• At least 2-3 years of experience in Platform/SaaS system lifecycle management, a good understanding of systems approach and how digitalisation impacts processes. Experience working in a healthcare setting is advantageous.

• Ability to work with external and internal stakeholders.

• Experience with application development will be an added advantage

• Strong analytical skills and ability to work independently

• Good time-management skills and the ability to work under pressure

• Comfortable learning new technologies as needed for new solutions

• Proactive, resourceful, willingness to learn and take on responsibilities

• Must be willing and able to travel across Singapore to support remote sites when required

• Passion and keen interest in the aged care sector.

• Good communication skills, both verbal and written, for effectively conveying ideas and exploring the latest technologies with users and stakeholders.