There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Description & Requirements

· Conducting patrols and checks such as compliance, SOP of the facility and our in-house security officers;

· Perform checks and ensure gates, fences, locked doors and all forms of entry or exits are properly secured.

· Remain vigilant for any fire and safety hazards or indications of potential or actual security breaches.

· Ensure our in-house security officers are well presented and no breaches of the Private Security Industry Act - 2009 Code of Conduct.

· Ensure if there is no unauthorized over stayed by any staff or visitors.

· Ensure and verified of all E-occurrences OR occurrences book are well noted down with proper justification keyed / written.

· To coordinate and carry out on-site incident management if necessary.

· Ensure all on-site equipment such as CCTV, Body-on Camera, Tablet / Phone OR guard-less inter-comms are working and functioning.

· To inform our Command Centre / OPS Room for any suspicious activities, incident or IT system malfunctioning as and when required.

· Provide and maintain a safe working environment, including work conditions, practices and procedures for all employees.

· 5/6/5/6 work week.

Requirements

• Candidate must possess at least “O” Level.
• At least 1 Year(s)+ of working experience in the related field is required for this position.
• Pleasant character and problem-solver.

Must possess own motor bike; OR Driving License Class 3A minimum.

** PLEASE NOTE RELEVANT SECURITY OFFICER CERITIFICATE AND LICENSE ARE REQUIRED **

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations: Central

Nearby MRT:

Tanjong Pagar MRT Station, HarbourFront MRT Station

Salary: $2700

Duties:

1. Work in Museum environment; dealing with mainly public and clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. Permanent Day Shift. No need to rotate.

You may choose to work 5-day week, 5656 (alternate 5-day, 6-day) or 6-day week. Salary shall be pro-rated accordingly.

5. For relief, you can choose to work any numbers of day in a week (1 to 3 shifts per week). We have flexible work schedules. Each shift is 12-hours.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Job Description:

• Oversee and guide the operations team in overseeing the day-to-day operation, maintenance, and preservation of the property and facilities
• Manage the facilities of buildings, encompassing asset enhancement, contractor supervision, client communication, and operational oversight
• Respond to client feedback and service requests, coordinating with contractors for all maintenance issues
• Compile, organize, and analyze operational data and reports to identify areas for continuous improvement\

Requirments:

• Minmum Degree
• Minimum 3 years of experience in facility management
• Knowledge in usage MS-office
• Security Clearance is required\

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Objectives

To facilitate IT related projects/change requests/production fixes for the Bank’s Group, overseas subsidiaries and branches in the management accounting domains

Key Responsibilities

Candidates are expected to:-

· Understand business function and analyze users requirements, make a clear scope of project and build consensus with users

· Lead in analysis and scoping of data sourcing and functional enhancements, functional/application design, functional specifications, discuss and obtain users agreements

· Obtain commitments from all identified stakeholders on creation of project plan and handle of project change management

· Create project schedule, project activity list and control to keep the schedule and within budget

· Prepare SIT test schedule and develop test cases

· Arrange with users to conduct User Acceptance Test and arrange with development team to prepare necessary test environment and support functional testing

· Monitor and report on the progress of UAT and follow up with the error resolution

· Prepare necessary documents to facilitate and deliver the project (Release checklist, UAT results, etc)

Key Requirements

The candidate must have at least 10 years of IT working experience in the following areas:-

· Relevant experience in a Financial Institution for Management Accounting and Profitability Reporting

· Financial applications (e.g. General Ledger, cost management, budget, forecast) in banking environment

· Good understanding of data from core banking and treasury products

· Data mapping and data sourcing from data warehouse experience

· Good understanding in SDLC phases

· Capability in requirement analysis and functional design skills

· Capability of self-learning and a quick learner

· Be adaptable, flexible and be able to thrive in a challenging, fast-paced of a growing organization / environment

· Good communication (written and oral) skills

· Ability to network and influence others without direct oversight or supervision

· Ability to develop and maintain productive working relationships with colleagues in distributed global locations

· Knowledge in SQL

Candidate with the following knowledge will have added advantage:-

· Knowledge of PL/SQL in Unix environment

· Knowledge of Oracle Hyperion Essbase

· Knowledge of Oracle OFSAA and OBIEE

My client, an Asian bank is looking to hire an AVP, Senior SOC Analyst to be part of their IT team. In this dynamic role, you'll lead the charge in actively hunting and analyzing potential threats, leveraging your expertise to support SOC investigations and prevent attacks before they occur.

It's a full time and a permanent position, office is located at Changi Business Park (East)

Role

Key Responsibilities:

• Lead the Hunt: Spearhead proactive threat detection & analysis, sifting through data (alerts, logs, etc.) and conducting reverse engineering when needed.
• Deep Dive & Solve: Dive deep into security incidents, uncovering trends and root causes. Create and maintain processes to ensure future preparedness.
• Stay Ahead of the Curve: Conduct in-depth research on threats, vulnerabilities, and attack vectors. Collaborate with diverse teams to refine prevention and detection methods.
• The Go-To Guru: Become the trusted expert for SOC-related topics and guide incident response.
• Process Pro: Develop and document SOC procedures based on industry best practices and internal requirements.
• Continuous Improvement Champion: Lead or support projects to enhance SOC effectiveness, keeping us ahead of ever-evolving threats.
• Collaborate & Conquer: Work seamlessly with incident response, threat intelligence, and the overall security strategy teams.

What You Bring:

• Bachelor's in IT (or equivalent) and 5+ years of experience, including 3 leading a SOC team.
• Deep understanding of networking, major internet protocols, and security concepts.
• 3+ years of experience in cyber incident response and/or enterprise SOC operations.
• 2+ years using standard security tools (SIEM, EDR, etc.).
• 2+ years of operational experience with Splunk or similar platforms.
• Expert investigative skills for uncovering incident impact and root cause.
• Strong foundation in security threats and countermeasures.
• Analytical, problem-solving, and multitasking skills for a fast-paced environment.
• Hands-on experience with SIEM, intrusion detection, and application layer protocols.
• Security experience, especially in incident detection and threat intelligence.
• Bonus points for expertise in various operating systems, web technologies, and professional security certifications.
• Experience in multiple IT/Information Security domains like IAM, IT infrastructure, etc.
• Meticulous, team-oriented, flexible, proactive, and positive attitude.
• Strong sense of responsibility, initiative, and communication skills.

We regret to inform that only shortlisted candidates would be notified.
Chiam Lee Ping Dayna
Consultant
Reg. No: R1764404
Stellar- Link Partners Pte Ltd (EA License: 21S0698)

Our client, one of world’s largest financial services institutions is looking for:

Business Analyst (Credit Risk)

Responsibilities:

• Facilitate requirements workshops to engage the various stakeholders such as Risk Management users to elicit and validate business requirements.
• Lead and manage issues, and ensure all requirements have proper traceability.
• Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between users and technology.
• Good team player with strong interpersonal skills.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

-------------------------------------------------------------------------------------------------------

Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Business Analyst”)

Only shortlisted candidates will be notified.

-------------------------------------------------------------------------------------------------------

EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

• Competitive salary + 13 month + VB
• Chemical Industry
• Pricing Analysis
• 5+ years with Regional experience required

Our client, a Global MNC, has an opportunity for a Winner to join the Team as a Senior Finance Analyst.

Key Responsibilities:

• Partner with divisions to structure contracts.
• Ensure contract compliance, facilitate approval process.
• Provide sales data for ad-hoc requests, collaborate with finance teams.
• Monitor sales pipeline and partner with divisions to proactively look out for contracts that needs to be developed.
• Update contract template with relevant financial metrics (management rates, product costs, price lists, and SG&A rates ) bi-annually.
• Support Divisions in Pricing Increase Exercises.
• Ensure Price Increase implementation by customer or product is communicated with Local Finance teams.
• Analyze any irregularity and report to FP&A team for monthly business review with management.
• Participate in monthly business review meetings with Division Lead, identify risks, implement action plans.
• Generate Pricing & Portfolio review files for discussion.
• Partner with Commercial Teams on identifying and tracking Margin Improvement and Innovation projects.
• To proactively review low margin products/accounts and inform division leaders.
• Generate report to FP&A team for monthly business review with management.
• Have monthly meetings with Division Leads/Marketing to review customer profitability, address risks with action plans.

Key Requirements:

• Degree in Finance or Accounting
• Minimum 5 years experience required
• Knowledge of Citrix BI, EPM, and PowerBI

Additional Information

• Location: One-North
• Working Days: Monday to Friday
• Hybrid

HOW TO APPLY:

Simply submit your application with your updated Resume in MS Word Format to Elsa Adam (EA Personnel Reg. No.: R22109576) (EOG) by clicking the ‘Apply link’ or call your friendly

Consultant, Elsa Adam, at 6590 9943 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

• Collate and manage all the details regarding the application for the assigned business vertical– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Join SRS as we serve one of the world's biggest luxury retail fashion conglomerates as a Boutique Concierge!

SRS is seeking customer-oriented individuals responsible for upholding, maintaining the our clients's reputation and offering a dependable top-notch client experience throughout the entire client journey. The successful candidate must be comfortable with retail working hours.

Job Responsibilities

• Greet and receive customers in an approachable, professional, and prompt manner
• Handle the Queue Management System (QMS), manage the flow of walk-in customers and customers with appointment bookings
• Attend to all enquiries posed by customers with quality service and being prompt in responding to their concerns
• Undertake ad-hoc boutique assignments/events as and when required

Job Requirements

• Minimum GCE ’O’ level or equivalent
• Minimum 1 year of customer service in retail/hospitality environment is preferred
• Weekly Alternate 5 and 6 working days and able to commit to retail working hours
• Physically fit as required to stand for long hours
• Neat and presentable
• Customer service oriented with a friendly demeanour
• Good communication and active listening skills
• Possess a passion / interest in luxury retail or fashion
• Pro-active and take initiatives
• Personal Attire Required - Black long sleeve smart collared shirt, Black smart pants and Black smart shoes

Benefits

• Training & Development Programmes
• Career Progression
• Healthcare Benefits
• Annual Leaves
• Birthday Leave
• Long Term Service Rewards

*Interested applicants can Whatsapp 9136 1363 (Sylvester) or email directly to [email protected] for more information.

Responsibilities

• To review term sheets, spreadsheet, rating application etc submitted by RM.
• To review financial statement and quarterly credit monitoring submitted by RM.
• To review financial projections submitted by RM and assist to adjust the projections based reasonable assumptions and business environment.
• To conduct research and analyse on the commodity industry and market i.e. Crude Palm Oil, Oil & Gas, Coal etc (covered by Corporate and Commercial Banking segment) on quarterly basis
• To conduct Credit stress test & Climate stress test on quarterly basis

Requirements

• A bachelor's degree in Business or any related discipline.
• Minimum 5 years' relevant credit analysis experience within the Banking/Audit sectors.
• In depth understanding of accounting principles and financial analysis skill.
• Familiar with credit yndication, acquisition financing, project financing under APLMA format
• Excellent presentation skills and ability to influence and persuade.

Interested candidates kindly click the APPLY NOW button.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified.*

Amy Wong Siew Chen
Registration Number: R22108344
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Functional Business Analyst

• Must have current working experience as A Business Analyst into Banking or financial or insurance domain for at least 3+ years.
• Overall 7+ years IT experience is a must.
• Assist to document the detailed requirements in line with bank's standards
• Understand existing technology landscape at bank with a view to delivering seamless integration
• Ability to think out-of-the-box, engage with stakeholders to streamline system and operational processing.
• Work with various operational teams to establish new procedures as needful
• Work under the supervision of senior FBB, the SAs and Architects to ensure full understanding of BRD is conveyed
• Perform requirement traceability matrix against BRD and FSD - must have recent working experience
• Review and confirmed list of capabilities against BRD - must have recent working experience
• Manage the change process within the analysis phase
• Review and signoff functional specs prepared by various SAs
• Review test cases with SIT testers
• Provide support for SIT/UAT
• Provide support on product incident investigation and resolution

Team Collaboration

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
• Work under the supervision of senior FBA and solution architect to derive final solution
• Work with Test Manager to translate business requirements into test scenarios
• Facilitate / provide "Train the Trainer" on application enhancements
• Maintain up to date knowledge base related to application features and processes (subject matter expertise)
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request

Domain- Banking

Join our team if you're a self-confident and highly motivated individual. Being a quick learner with robust communication skills makes you an excellent fit. Experience the flexibility of working from home with adjustable hours.

Your core responsibilities involves

• Scheduling sales meetings with potential clients
• Updating current clients on company developments
• Handling administrative tasks tied to sales services

It's crucial to note that this position is entirely remote, demanding self-sufficiency and discipline. The salary range is $3,000 - $6,000 monthly. Candidates should possess a minimum of "A" Level, diploma, or degree qualifications.

Lico Resources, the specialist executive search firm, is partnering with a leading financial institution in searching for an Information Technology Risk Management Professional. The institution is a key player in the finance sector and is dedicated to fostering a secure and technologically advanced environment for its clients. they are seeking a dynamic professional to join their existing team in Singapore.

This role involves collaborating with internal and external teams to assess risks, implement effective security measures, and ensure the overall robustness of the technology landscape.

Key Responsibilities:

• Conduct comprehensive risk assessments for the firm's IT systems, applications, and processes.
• Develop, implement, and enforce risk management policies, procedures, and controls to mitigate potential threats.
• Collaborate with cross-functional teams to identify and address emerging risks associated with technological advancements.
• Monitor and analyze security incidents, providing timely response and remediation strategies.
• Stay abreast of industry trends, emerging threats, and best practices to enhance the firm's risk management capabilities.
• Communicate effectively with stakeholders, including IT teams, senior management, and regulatory bodies.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 8 years of experience in information technology risk management.
• Strong understanding of information security frameworks, risk assessment methodologies, and regulatory requirements.
• Familiar with related regulations such as Technology Risk Management Guideline, CCoP2 Risk Management Practices, Guideline on Business Continuity Management, Guideline on Outsourcing and other relevant notices and guidelines
• Familiarity with industry frameworks and methodologies for technology risk management, such as NIST Cybersecurity Framework, ITIL, ISO 27001, and COBIT. Professional certifications such as CISA (Certified Information Systems Auditor), CISM (Certified Information Security Manager), or CRISC (Certified in Risk and Information Systems Control) are advantageous.
• Experience with risk assessment tools and technologies.
• Excellent communication skills, both written and verbal.

If you are interested in this role, please send us your updated resume today to [email protected] quoting reference number A08915. Please note that only shortlisted candidates will be notified.

“Data provided is for recruitment purposes only.”

Job Reference No: A07415 EA Licence No.: 13C6733 EA Registration No.: R1333454

Job Description

As a member of Network Revenue Optimization team within FedEx AMEA Marketing division, you will be responsible for Air Express demand and capacity planning for long and medium term. Air Express demand fluctuates and experiences “peak and trough” throughout a year while the goal is to optimize profitability and provide competitive service.

Key responsibilities:

• Develop quick understanding of FedEx air network, demand trends and commercial strategies to optimize capacity planning & maximize revenue.
• Commercial assessment & prepare revenue forecast for flight network changes.
• Understand business requirement and leverage data (FedEx internal and external data sources) to develop and present project plans and recommendations to management.
• Proactively collaborate and engage with other key stakeholders to lead and define marketing goals. You will work in close collaboration with cross functional teams in Asia,Middle East and Africa region.
• Demonstrates understanding of factors influencing goal achievement, communicates to key stakeholders and secures commitment.

Requirements:

• Bachelor’s degree or above in Business Administration, Marketing, Economics, Marketing, Mathematics or Statistics disciplines. Master’s degree preferred.
• At least three years’ work experience with strong analytical and project management skills
  • Advanced MS Excel skills and comfortable with data manipulation
  • Database query skills (Oracle & Teradata SQL skills)
  • Experience with Reporting tools and basic knowledge of SAS
• Comfortable with navigating complex business questions by making reasonable assumptions to arrive at decisions.
• Good communication skills with high standard of written and spoken English.
• A quick learner with the ability to work independently and as a team. Able to adapt to a fast-paced environment.

Knowledge of the air cargo or express industry is an advantage

• A Fortune 500 global IT services leader
• Leading IT Company

About Our Client

Our client is the world's leading independent, end-to-end IT services company and Fortune 500 global IT services leader.

Job Description

• Assists team members in producing functional requirements for tool development.
• Proactively identifies and manages changes to requirements and identify risks for the company's clients.

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyse and validate business processes, systems, and solution requirements.
• Research, identify, and specify solutions to problems.
• Support and conduct visualisation, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes, and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.

The Successful Applicant

• 2 or more years' of experience in BA.
• Essential: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritising requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.
• Specialised: developing structured user manuals and training; business rules modelling; develop and executing acceptance test plans.

What's on Offer

• The chance to be part of a well-established technology consulting company
• Scale-up and potential future opportunities for your career
• Health insurance for yourself, your spouse and child(s) and Dental Claims
• Work life balance (Work from home)

We're seeking a Senior Business Analyst to join the team that runs Trade Processing and Regulatory Projects both regional and global for Global Market and ALMT business and operations.

Job Responsibilities:

• Functional expert on Asia region regulatory reporting requirements including transaction reporting
• Strong functional knowledge on GM business and regulatory regime in APAC
• Project management of topics within the scope of APAC regulatory and other transversal projects
• Stakeholder management and strong relationship with APAC business and other support teams including Operations and Finance
• Bring expertise on business data and reporting solutions with a strong focus on delivering strategic solution to increase efficiency ,automation and enhance control thereby reducing risk.

An ideal candidate would come with 8-12 years of experience working in Investment Banking and regulatory reporting domain as a functional analyst

Job Requirement:

• Bachelor's degree or higher.
• Minimum 8+ years of work experience within the financial services industry and/or regulatory reporting focus
• Strong understanding of Capital Market deal flow from pricing to booking, risk management and back office,· especially on FICC instruments – FX, Deposits, Rates, Options, derivatives and others
• Good to have product and processing workflow knowledge of Investment Banking and Corporate Banking
• Experience with integration of technical projects at a global level
• Ability to manage multiple projects across various topics
• Experience working with internal and external technical teams/vendors
• Strong communication and interpersonal skills in front-office setting

Interested candidates may apply through the application system with us. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Dinu Dinesh

EA Licence No: 11C5502

EA Registration No. R22110286

Presale Technical Consultant (Network & Security) / IT Architect

Our Esteemed and Reputable Client is looking for a Presale Technical Consultant (Network & Security).

Responsibilities:

• To handle Network & Security design and technical solutions

• To provide Network and Security solutions to Customers.

• Work closely with the sales team to provide technical proposals, presentations and solution bill of materials for tenders and RFPs.

• Involved in providing Network Consultation, design and solutions.

Requirements:

• Solid experience in providing Pre-Sales, Consultation work on Network and Security.

• Strong in Network & Security matter in data internetworking technologies and IT system infrastructure solutions.

• Experience in handling Firewall, Antivirus, Wireless LAN and Network Security.

• Experience in providing Pre-Sales, Support, Analysis, liaising and coordinating with customers.

• Involved in Network Design, Planning and Implementation.

• Experience in handling Cyber Security, Anti-Virus, Firewall, Security Matter.

• Min. 6 years of Pre- Sales experience on Network & Security.

• Possess CCNP or CCIE

• Good domain experience in the System Integrator or Government firm.

• Min. Degree in Computer Science or equivalent.

• Proven analytical and problem-solving abilities.

• Excellent interpersonal and customer interface skills, able to socialise and engage with partners, stakeholders and team members well.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Reporting to the Contract Manager, this individual will be part of a team that provides trade support to our Operations and Traders. Job responsibilities include but not limited to:

• Validate deals in ETRM system versus email agreement for consistency.
• Preparation of draft contracts for crude and/or products for traders and operators’ review.
• Sending out contracts after approval.
• Uploading contracts and all counters/amendments to ETRM system.
• Updating master templates, when necessary.
• Reviewing and countering of contracts from counterparties.
• Updating contract Excel worksheet.
• Updating tender Excel worksheet, when required.
• Preparation of tender offers, when required.
• Liaising with Finance/Legal/Demurrage departments on issues pertaining to contract wordings.
• Reviewing of counterparties’ general terms and conditions.
• Perform other ad-hoc duties assigned by manager.

Job Qualifications

• Degree in Trading, Business or equivalent
• At least 3 years’ experience in contract analysis with prior experience working in a trading environment, is a plus.
• With basic understanding of incoterms
• Adept at using systems.
• Good prioritization and time management skills with ability to work under pressure in dynamic environment.
• Proficient software applications knowledge/usage (Microsoft office)
• Excellent team player, flexible, pro-active and able to take initiative to complete tasks.
• Good written and verbal communication skills.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Collaborate with stakeholders to gain a deep understanding of business objectives,gather requirements, and identify opportunities for process enhancement.
• Analyse user stories, use cases, and requirements to assess their validity and feasibility.
• Conduct thorough analysis of business processes, systems, and data to identify gaps, inefficiencies, and areas for optimization.
• Develop and document comprehensive business requirements, user stories, and use cases to guide solution development.
• Facilitate workshops and meetings to elicit requirements, gather feedback, and ensure alignment among stakeholders.
• Collaborate with cross-functional teams, including developers, designers, and project managers, to ensure successful project delivery.
• Perform data analysis and interpretation to support decision-making and provide valuable insights to stakeholders.
• Conduct feasibility studies and impact assessments to evaluate proposed solutions.
• Assist in the development and execution of test plans, ensuring solutions meet quality standards and user expectations.
• Provide ongoing support and guidance to stakeholders throughout the project lifecycle.
• Stay up to date with industry trends, best practices, and emerging technologies relevant to the business domain.
• Execute all levels of testing, including system, integration, and regression testing.
• Detect and track software defects and inconsistencies, providing timely solutions.
• Apply quality engineering principles throughout the agile product lifecycle.
• Provide support and documentation for testing processes.
• Bachelor’s degree in business administration, Information Systems, or a related field.
• 4-8 years of experience in Information Technology with proven experience as a Business Analyst or in a similar role.
• Strong analytical and problem-solving skills, with the ability to think critically and propose innovative solutions.
• Ability to handle multiple tasks simultaneously, ensuring efficient time management.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
• Proficient in gathering and documenting business requirements using industry-standard techniques and tools.
• Experience with data analysis and visualization tools

Responsibilities

· Assist to document the detailed requirements in line with the Bank’s standards

· Understand existing technology landscape at the Bank with a view to delivering seamless integration

· Ability to think out-of-the-box, engage with stakeholders to streamline system and operational processing.

· Work with various operational teams to establish new procedures as needful

· Work under the supervision of senior FBB, the SAs and Architects to ensure full understanding of BRD is conveyed

· Perform requirement traceability matrix against BRD and FSD

· Review and confirmed list of capabilities against BRD

· Manage the change process within the analysis phase

· Review and signoff functional specs prepared by various SAs

· Review test cases with SIT testers

· Provide support for SIT/UAT

· Provide support on product incident investigation and resolution

Team Collaboration

· Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements

· Work under the supervision of senior FBA and solution architect to derive final solution

· Work with Test Manager to translate business requirements into test scenarios

· Facilitate / provide "Train the Trainer" on application enhancements

· Maintain up to date knowledge base related to application features and processes (subject matter expertise)

· Testing & Scope Management

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Perform impact assessment and estimation for Project Change Request

Job Description

• Create a business requirement document that summarizes business requirements in detail by;

1. Understanding and analyzing the Payment & Collections current business opportunities, business processes, procedures, customer requirements, operational and system restrictions, regulations with other working group members in the region
2. Gathering and conducting data analysis to ensure our business requirements are accurate based on the data
3. Sharing and confirming whether our business requirements are feasible and adequate from other working group perspective (Business/sales, Product, Systems, Operations, compliance/regulatory requirements, Financial Crime, Treasury etc.)
4. Creating supporting documents and key deliverables accurately and professionally, but user-friendlily to obtain sign-offs from senior stakeholders and working group members on time

• Present business documents to wider audience (e.g. Systems, Operations, Compliance, Financial Crime, Business etc.) to provide comprehensive understanding to them on our requirements

• Participate in Fit & Gap analysis sessions and review deliverables from System working group (e.g. technical documents) to ensure our requirements are well understood by Systems.

• Establish regional operational procedure/product guides for local TB teams to follow with Operations, Systems, Financial Crime, Treasury team and TB teams.

• Manage regional product risk assessment procedure with in-country TB members and regional risk assessment teams.

• Make a Product working group project plan and lead/manage regular Product working group discussions.

• Monitor and manage project tasks/progress for Product working group members (The Bank's branches and Partner Banks) and other stakeholders for on-time project implementation.

• Manage project issues for Product working group with Partner Banks including follow-ups with the teams. Escalate issues to senior members and/or management in a proper manner if any.

• Make the necessary reporting to PMO (Senior management meeting, regular WG meetings etc.) for project updates.

• Plan User Acceptance Test phase

1. Create UAT test plan and test cases
2. Conduct UAT test cases to validate the result

• Prepare and provide user training / knowledge transfers to stakeholders (TB team, operations, sales etc.)

• Be a Liaison for all Product WG members (for any enquiries, consultations, requests, escalations etc.)

• Manage documents, reports and deliverables (signed documents etc.) including establishment of its safe-keeping protocol within Product working group.

Job Requirements

• In depth knowledge of Transaction Banking products (Nice to have).

• Data analysis & business process mapping

• Excellent analytical, mathematical, and creative problem-solving skills

• Communication and interpersonal skills with the ability to communicate with people with different culture, background and language.

• Excellent listening, interpersonal, written, and oral communication skills

• Team player that values working in a multicultural environment.

• Logical and efficient, with keen attention to detail

• Highly self-motivated and directed

• Ability to effectively prioritize and execute tasks while under pressure

• Highly responsible to fulfil tasks by self-managing tasks and address issues with the support of senior colleagues when the need arises.

• Open minded to technical matters / discussions / documents.

• Experience working in a team-oriented, collaborative environment

• Good proficiency in MS Office applications (Word, Excel, and PowerPoint).

Job Description & Requirements

Analyst: Involves completing detailed analysis of complex data, systems or ideas and providing reports and recommendations. May also involve day-to-day data management in company software applications

Standard II: Professional who applies acquired job skills, policies, and procedures to complete substantive assignments, projects and tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. • Senior I: Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems or issues of diverse scope and determines solutions.

Senior II: Professional leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues or problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.

JOB SPECIFIC RESPONSIBILITIES -Data Management and Governance; Implement data architectures and models; data integration processes and best practices; perform master- & metadata management; data stewardship; data quality management; maintain data definitions; data lineage; data dictionaries; and business rules; publication; knowledge management; user training and support.

SKILLS Analytical Skills; Accuracy & Attention to Detail; Numerical Skills; Planning & Organizing Skills; Presentation Skills; IT Technical Skills; Database Programming Skills; Data Modeling Skills

Education: Bachelors’ degree or equivalent in Computer Science, MIS, or similar discipline. Language: Proficiency in English. Accreditation: Specific business accreditation for Data Management

Role: Production Support Analyst

Job Level: 8-10 years of relevant experience (L3)

Job description

Job Title: L2 Production Support

Project: Production Support

Key Skills:

Swift Product Skills:

Retail / Wholesale banking support, AML, AMH, Wealth Management

Programming Languages:

Java, J2EE, JMS, Webservices, Micro Services,

UNIX (Shell Scripting)

Database & Tools:

Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana,

Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Job Objectives

We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team.

The ideal candidate will have a strong background in the project management, particularly with prod support env, and possess excellent org and comm skills.

This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our production systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Key Requirements

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

• Coordinate with entities of companies on logistics activities regionally
• Active involvement in strategic planning of logistics solutions
• Analyse KPI on a country and catergory basis to help in decision making
• Stregthen company's business and regional logistics activities
• Work closely with all stakeholders in the APAC region
• Provide advice to management and prepare key reports to keep stakeholders informed

Requirements:

• Diploma or Degree in Busienss or equivalent
• At least 3 years of relavant experience in Logistics industry
• Excellent communication skills
• Able to work independently and a good team player

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.