Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Security cum Facility Assistant to be part of their Facilities team to support their business needs. They are located in the West - easily accessible.

Job Description of Security cum Facility Assistant:

• Support the Facilities Executive in matters pertaining to security, fire safety, housekeeping, and facility management.
• Enforce company policies, departmental standard operating procedures, and regulations related to fire safety and security to ensure strict compliance.
• Provide guidance, training, and mentoring to the security, housekeeping, and facilities team to help achieve the goals of the facilities department and collaborate effectively with other departments.
• Maintain the operational condition of all security and fire protection facilities and equipment at all times.

Requirements:

• Min O'level and above
• Minimum 2 years of relevant experience in warehouse/ distribution centre
• Certified in PLRD is a MUST

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

The Company

Our client, a large European MNC within the commodities industry, has a need to hire a Settlement Analyst to join their dynamic team.

The Role

Reporting to the manager, you will be tasked with UAT as well as trade support activities. You are to prepare and process incoming invoices, monitor payment, follow up on cargo documentation, assist with letter of credit related documentation, update information into the trading system as well as perform ad hoc related tasks.

Your Profile

You should possess a degree in accounting and finance or banking and finance. You should have good communication skills, are independent and pro-active, are tech savvy, have an eye for detail, and bring along with you good organizational skills, and are able to work with tight deadlines.

Apply Today

Please send your resume, in WORD format only and quote reference number SK12900803, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R1107882

Successful candidate would be reporting to the Senior Manager, Information Technology. The incumbent will be responsible for the following:

• Manage, oversee and lead the daily operations of the IT Network Security.
• Providing day-to-day support by analyzing, troubleshooting, and resolving service incidents on the network and security issue.
• Proactivity monitoring, support and troubleshoot network bandwidth capacity and network performance to ensure uninterrupted services.
• Experience and good knowledge in security technologies, including firewall, IDS & IPS, VPN etc.
• Perform appliance upgrades and migration to ensure solutions and or related platform are maintained in operational conditions with proper documentation.
• Providing on-call support, including the ability to work a flexible off-hours schedule for planned/unplanned maintenance, as needed.
• Coordinate and manage local and regional ISP on maintenance, changes, and implementation of WAN (Internet).

The successful candidate should possess the followings:

• Diploma/ Bachelor's Degree in IT/Computer Science/Cyber Security or Engineering related fields.
• Professional Certification and at least 5 years’ hands on experience in routing & switching preferred CCNP.
• Understanding of network protocols and troubleshooting.
• Ability to manage multiple priorities and work independently.
• Hands on experience in one or more of the following brand as below:-

1. Routing & Switching - Cisco / Huawei
2. Firewall – Sophos / Fortigate / Palo Alto / Forcepoint
3. WIFI AP - Ruckus / Aruba / Ubiquiti

Company providing IT Solutioning and Services for Government and Private Projects. Look forward to supported trainings for career growth and progression!

Suitable for fresh Diploma and Degree Graduates.

Job Responsibilities:

• Deploy and provide professional services, including implementation and upgrades of Cybersecurity products, for customers.
• Offer workable or alternative solutions based on customer requirements.
• Conduct product training sessions for customers, partners, and internal colleagues.
• Perform installation and configuration tasks by referring to product manuals.
• Obtain technical certifications for relevant products or technologies, as applicable.
• Act as a subject matter expert, providing domain knowledge and technical skills transfer to the maintenance team for customer support.
• Assist sales and support teams with technical aspects, such as clarifying product features, considering implementation considerations, and ensuring tender compliance as needed.
• Assist in ad-hoc situations that require technical expertise.

Good to have:
• Experience in IT, IS, or Cybersecurity-related fields
• Knowledge in Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS/Azure/Google Cloud, DevOps/DevSecOps, Privilege Account Security, Identity Access Management, and Endpoint Security.
• Interested in hands-on deployment and troubleshooting of various technologies, networks, and system problems, including routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, AD, and common protocols like LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH, etc.
• Demonstrate an interest in staying updated on cybersecurity trends and hacking techniques.


Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.
Email: [email protected] / [email protected]
We regret that only shortlisted candidates will be notified.
Job Code: SHIL
EA Registration No. R22109597
EA License No.: 01C4394
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job description (In Detail):

Responsibilities:

• Build and support applications in finance and tax domain, including tax compliance, tax audit and dispute, transfer pricing, tax reclaims, etc.
• Support Business Lead or Product Owner to facilitate and elicit requirements from business stakeholders for the purpose of producing Business Requirements Document (BRD) or User Stories.
• Participate in discussions, analyze and conceptualize IT solutions that meet business requirements.
• Prepare Functional Specifications Document (FSD) during project execution phase, along with delivery of Requirements Traceability Matrix (RTM).
• Validate IT solutions with engineering and architecture teams, and ensure specifications are properly understood by rest of project delivery team.
• Present IT solution to business and IT stakeholders to explain how the solution addresses their business requirements.
• Support project team during the execution phase of the project for any queries pertaining to the FSD or BRD or User Stories. Re-engage business SMEs to revise requirements and/or for the acceptance of alternative solutions, due to design or implementation constraints encountered where necessary.
• Support Quality Assurance team to define the test strategy and approach and provide clarifications to queries during the testing phase, to both the Quality Assurance team and Business Testers during testing phases.
• Prepare training plans and user manuals, and conduct trainings to users before system launch and provide close support to system users in the adoption of the new system.
• Build simple automation solution for business users using MS Excel, O365 suites, Appian, etc.
• With strong collaborative mind-set, the candidate is expected to work across facets of the business across Front, Middle, and Back Office, the extended Technology team as well as industry peers and partners.

Requirements:

• Bachelor Degree in Information Technology, Computer Science or equivalent.
• 2 to 7 years of relevant experience in technology business analysis or software development, familiar with business applications in investment/banking industries.
• Excellent inter-personal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team.
• Possess strong analytical, critical thinking, and problem-solving skills.
• A team player who has growth mindset and confident to work independently.
• Experience in the documentation of BRD, FSD, use cases, visual modeling and business processes.
• Experience with ETL process, SQL and automation technology
• Experience in project management and Agile methodology skills with strong delivery mindset.
• Good understanding of tax and finance business domain.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Description & Requirement :

Bachelor Degree in Information Technology, Computer Science or equivalent.

· 2 to 7 years of relevant experience in technology business analysis or software development, familiar with business applications in investment/banking industries.

· Excellent inter-personal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team.

· Possess strong analytical, critical thinking, and problem-solving skills.

· A team player who has growth mindset and confident to work independently.

· Experience in the documentation of BRD, FSD, use cases, visual modeling and business processes.

· Experience with ETL process, SQL and automation technology

· Experience in project management and Agile methodology skills with strong delivery mindset.

· Good understanding of tax and finance business domain.

· Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices.

· Build and support applications in finance and tax domain, including tax compliance, tax audit and dispute, transfer pricing, tax reclaims, etc.

· Support Business Lead or Product Owner to facilitate and elicit requirements from business stakeholders for the purpose of producing Business Requirements Document (BRD) or User Stories.

· Participate in discussions, analyze and conceptualize IT solutions that meet business requirements.

· Prepare Functional Specifications Document (FSD) during project execution phase, along with delivery of Requirements Traceability Matrix (RTM).

· Validate IT solutions with engineering and architecture teams, and ensure specifications are properly understood by rest of project delivery team.

· Present IT solution to business and IT stakeholders to explain how the solution addresses their business requirements.

· Support project team during the execution phase of the project for any queries pertaining to the FSD or BRD or User Stories. Re-engage business SMEs to revise requirements and/or for the acceptance of alternative solutions, due to design or implementation constraints encountered where necessary.

· Support Quality Assurance team to define the test strategy and approach and provide clarifications to queries during the testing phase, to both the Quality Assurance team and Business Testers during testing phases.

· Prepare training plans and user manuals, and conduct trainings to users before system launch and provide close support to system users in the adoption of the new system.

· Build simple automation solution for business users using MS Excel, O365 suites, Appian, etc.

· With strong collaborative mind-set, the candidate is expected to work across facets of the business across Front, Middle, and Back Office, the extended Technology team as well as industry peers and partners.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Responsibilities

• Your main responsibility is to support the Business in trade control activities

• Ensure all trades are validated and booked correctly, liaise with the Business or clients for any discrepancies timely.

• Ensure queries and escalations are managed in a timely manner

• Establish and maintain a strong working relationship with internal and external stakeholders

• Drives process improvement and system automation.

• Drive new ways of working and behaviour across organisation to deliver faster, better, cost-efficient customer (internal and external service)

• Participate / Support in projects, business-driven initiatives and UAT

• Ensure compliance to Department and Bank’s operational risk and regulatory requirements.

• Continuous participation to “Growing the Team”: formalisation of team procedure, training, coaching colleagues, brainstorm ideas for any occasions, creating a fun environment among others)

Skills/Requirement

• Good knowledge of Treasury products (e.g. Securities, Derivatives, FX/MM) preferred

• Good understanding of Front to Back Trade operational processes especially Trade validation activities is an advantage

• Proficient in Microsoft Office applications

• Bachelor’s degree in Computer Science, Information Security, or related field.
• Relevant certifications such as AWS Certified Security - Specialty or Certified Cloud Security Professional (CCSP) are a plus.
• Excellent communication skills and the ability to collaborate with diverse teams.
• Organised, independent and able to work with minimal supervision in a fast-paced working environment and adhere to organisational process and governance.
• Minimum five (5) years of relevant IT experience in deploying and managing application and services on cloud, including the design, development, implementation and/or management of the solution.
• Proven experience as a Cloud Security Engineer or similar role, with a focus on AWS cloud services
• Good knowledge in security
• Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in security concepts related to infrastructure as code (IaC) and containerisation.
• Experience with security tools and technologies, such as Security Information and Events Management, Data Loss Prevention, Database Activity Monitoring, Data Security and Protection, Privileged Access Management, File Integrity Monitoring, Web Application Firewall, Intrusion Prevent etc

Responsibilities: Corporate Actions

· Strong experience across all types of corporate action events especially, Voluntary corporate actions events like Rights subscription, Dutch Auction, Buy Back, Tender etc for Wealth Management customers.

· Should be able to identify, organize, prioritize, and supervise transaction volumes, workloads and forecast/deploy staffing resources as required

· Ensure information pertaining to mandatory and voluntary corporate actions received from various sources (Securities Depositories / Transfer Agents / Sub-custodians) are accurately interpreted

· Good understanding on Reorg events and able to handle reorg reports and process them in timely manner

· Tracking corporate action notifications on mandatory / voluntary/ choice events received from various sources like swift, email, pdf etc. and keeping the internal system up to date

· Extracting critical information from event details received from electronic/non-electronic formats and gathering it accurately into the Internal systems

· Manage the election process of voluntary corporate action events by collating the elections provided by the client and compiling the instructions to be sent to the agents / custodian and confirm receipt of the same.

· Ensure and maintain accuracy and timeliness in processing end to end corporate action event

· The candidates should be able to manage huge volumes and escalate any issues at right time to management/onshore team

· Ability to identify any exceptions arising out of daily BAU and accordingly provide timely resolutions by highlighting it to the onshore team. Updating the SOP document with the necessary changes post approval from the onshore Team.

· Maintain quality, accuracy & Turnaround time (TAT) as per Service Level Agreement (SLA)

· Adherence to overall Service Delivery Requirements

· identifying and pursuing opportunities to improve processing efficiency and / or reduce risk

Technical Skills

· Strong Corporate action knowledge and knowledge of APAC market is a plus

• Good leadership skills necessary for assisting with the management of staff to ensure day to day efficiency and control of corporate actions processing
• Demonstrated ability to work under considerable pressure, which is due to stringent processing deadlines, unexpected volumes (emails/ events), and risk of significant financial loss related to processing errors.

· Comfortable dealing with multiple stakeholders and complex situations

· Proficient in MS Office Applications

· Analytical thinker with problem solving skills

· Excellent Communication Skills (Spoken & Written)

Key Responsibilities:

• Support HOD and Sections Lead to understand business requirement and translate the data into useful information for analytic purposes
• Build operational database and translate to business requirements
• Collaborate with different Sections, gather and translate data to identify trends for problem solve and actionable insights for the department
• Understand the business requirements and translate data effectively and into meaningful information
• Harmonize, organize, and prepare data as per analysis requirements
• Maintain data integrity standards, and appropriate use for business analysis
• Generate ad hoc reports for the team as requested
• Support strategic initiatives by performing market and competitive intelligence analyses, providing valuable insights to drive business strategies
• Develop well-researched and concise business studies reports, presenting complex information in an understandable format
• Manage companywide management reporting requirement and deliver reports timely to the management team and business units
• Maintain share folder and share point update for the department
• Other ad-hoc task as assigned by the direct superior

Required Qualifications

• Diploma or Bachelor’s degree in any discipline (experience in business analytics or related field an added advantage)
• Min 3-5 years of working experiences, exposure in EPCI or Construction is preferred
• Excellence excel skills, with data organizer and basic analysis
• Experience in working with a fast pace environment with large datasets
• Effective communication, collaboration and presentation skills
• General administrative knowledge

Software Skills:
Advance user in Microsoft 365, excel, word, power point, and if possible power BI.

1. Strategic Planning:

• Collaborate with other department team to develop and implement the company's overall strategic plan.
• Conduct in-depth market research and competitive analysis to identify growth opportunities.

2. Market Intelligence:

• Monitor market trends and identify emerging opportunities.
• Engagement with Singapore and regional government and non-governmental agencies
• Provide periodic reports

3. Business Development:

• Identify and evaluate potential business opportunities, partnerships, and acquisitions.
• Engage with potential business partners, vendors and investors
• Develop full business plan, presentations, and pitch materials.

4. Financial Analysis:

• Able to understand financial models, forecasts, and business cases to support strategic decisions.
• Assess the financial viability of potential projects and investments.
• Track and analyze key performance indicators to measure the success of business development efforts.

5. Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders.
• Collaborate with teams across the organization to drive business development initiatives.
• Represent the company in meetings, negotiations, and industry events.

Requirements

• Bachelor's degree in business administration, finance, or a related field.
  • 5 - 10 years of experience in strategy development, business planning, or a related field.
  • Proven track record of success in developing and executing strategic plans.
  • Experience in working with senior management and boards of directors.
  • Experience working in the consulting & analytical industry
  • Strong financial modelling skills.
  • Able to do presentation.

You will be expected to do a one page business plan with a presentation of past project during the interview

Client: An American company whose focus is on healthcare and pharmaceutical products

Job Responsibilities:

Asia

· Assist with the consolidation of various reports such as 3D weekly tracking, monthly capital reports, service contracts attachment rates for the Leadership Team

· Compile market data such as demographics, market and regulatory environment, competitors’ information, strategic accounts, procedures volume and mix, disease prevalence, countries’ reimbursement rates etc.

· Generate monthly sales reports from Power BI and analyze the data for unusual trends/patterns

· Analyze sales/margins - volume, price, mix vs. plan/forecasts; identifying issues & recommending actions

· Support the Marketing and Education Director in groundwork preparation for campaigns and programs such as, compiling countries’ feedback, survey results etc. and analyzing the collated data for trend

· Other ad-hoc requirements as assigned by the Reporting Manager and Leadership Team

SEA

· Aid the Commercial Team in tracking and consolidating the number of cases supported and performing trend analysis for Management decision making

· Support the Commercial Team in the monitoring/tracking of their capital footprints, service contracts, tenders, sales funnel opportunities

· Prepare DIOH reports for the Commercial Team to track, monitor and analyze inventory movements of key distributors for decision making

· Aid in the preparation of market model for SEA, monitoring and analyzing the trend, growth and market share etc. for Management’s use in decision making and during business reviews

· Assist the Commercial Team in the preparation of slides for business reviews

· Other ad-hoc requirements as assigned by the Reporting Manager and Country Head

Requirements:

· Polytechnic or Bachelor's Degree in Accounting / Finance or in related fields

· 1-2 years’ experience in Financial Planning & Analysis / Accounting / Commercial Analysis

· With relevant internship experience welcomed to apply

· Possess good interpersonal and communication skills with the ability to interact with, influence and drive consensus with different stakeholders

· Ability to deep dive into voluminous data and derive insights through consolidation, drill downs and pattern recognition

· Proactive in learning, creating, and leveraging new processes and tools to improve efficiency and effectiveness

Additional Information:

· Contract duration: 12-month renewable and convertible

· Commencement Date: Immediate

· Working days and hours: Mon to Friday, 9am to 6pm

· Location: Bugis, DUO Tower

Interested applicants, please submit your CVs to Lyn Fu Yee Chen (R1110796) through the 'Apply Job' button.

Only shortlisted applicants will be notified.

All applications will be handled with strict confidentiality.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Lyn Fu Yee Chen (R1110796)

Manpower Staffing Services (S) Pte Ltd

EA License No: 02C3423

Role and Responsibilities

- Designs system/data product solutions, tests the performance and usability of systems/data product and prepares user training documentation.

- He/She handles situations which may require broad research of client business processes and requirements, information technology requirements, procedures or problems according to business needs.

- He/She acts as a liaison between system users and technical staff to address questions and issues

Requirements/ Qualifications

- More than 5 years experience in requirements gatherings and project implementation

- Analyse systems/data products and processes to identify enhancement opportunities

- Guide documentation of specifications and interfaces between systems/data products

- Have experience in agile framework

- Familiar with user stories writing

- Good team player

Overall Job Summary

Develop various applications to support operations and accelerate growth.

Core responsibilities

• Develop and improve Android iOS mobile applications
• Develop and improve labelling printer system
• Develop and improve Java based ERP solution
• Assist, support and enhance existing applications

Job specifications

• Degree holder in an Information Technology discipline or relevant experience
• Strong understanding of object-oriented programming
• Required skill(s): JAVA, JQUERY, Javascript, JSON, Android, iOS, HTML5,DHTML, Apache, Apache tomcat, MS SQL, PostgreSQL.
• Familiar with Linux environment and good understanding of common command lines
• Familiar with RESTful Architecture
• Familiar with Artificial Intelligence algorithms
• Possesses good experience developing web application, Web Forms, web services and Enterprise Workflows
• Good knowledge in development and maintenance of high load and availability systems
• Effective communicator, enjoys challenges, committed to quality and a team player.
• Fresh Graduates are welcome to apply.

We are seeking a dynamic and experienced Business Analyst (AI Applications) with a strong background in AI applications to join our team. As a Business Analyst specializing in AI applications, you will play a crucial role in bridging the gap between business needs and technological solutions. Your primary responsibility will be to analyze, understand, and translate business requirements into effective AI applications, ensuring that they align with organizational goals and deliver measurable value.

Key Responsibilities:

• Requirements Gathering and Analysis

• AI Solution Design and Implementation

• Data Analysis and Modeling

• Stakeholder Communication and Management

• Continuous Improvement

Qualifications:

• Bachelor's or Master's degree in Business, Computer Science, Data Science, or related field.

• Proven experience as a Business Analyst with a focus on AI applications.

• Strong understanding of AI technologies, machine learning, and natural language processing.

• Excellent communication and collaboration skills to facilitate effective interaction between technical and non-technical stakeholders.

• Analytical mindset with the ability to translate complex business problems into practical and scalable AI solutions.

• Familiarity with agile methodologies and project management practices.

Preferred Skills:

• Experience with tools and platforms for AI development and deployment.

• Knowledge of ethical considerations and best practices in AI development.

• Certification in business analysis or AI-related certifications is a plus.

If you are passionate about leveraging AI to drive business innovation and have a proven track record of success as a Business Analyst, we invite you to apply and be a key contributor to our organization's AI journey.

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mock-up, use cases, testing, and driving a smooth deployment and adoption, and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment

Benefits

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Job Title: System Analyst

Project: Multiple

Key Skills: Right attitude, Versatile, Resourceful , Independent Worker, Good Communication

Job Objectives

Application Development & Support – Application Development

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products.

The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

Key Responsibilities

To support multiple ongoing and upcoming large projects

To support the team’s suite of applications including

• Enterprise contact centre systems (IVR, CTI, Chat, customized modules)
• Outbound dialling systems
• Email and SMS notification
• IBM MQ, Tomcat and JBoss

Key Requirements

· Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar

· Sound knowledge of UC applications design/development/testing and support area

· Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre

· Relevant experience more than 6 years

At least 10 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.

Knowledge on Tetherfi Products will be added advantage

Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server

Implementation experience in Avaya Contact Centre Products is a MUST.

Independent, proactive and self-starter with excellent interpersonal and communication skills.

Strong analytical and good problem-solving skills.

Ability to work in a fast-paced and team-oriented environment.

Must be a team player

Analyst programmer is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products.

The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications.

Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

Requirements

• Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar
• Sound knowledge of UC applications design/development/testing and support area
• Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre
• Relevant experience more than 6years
• At least 10 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.
• Knowledge on Tetherfi Products will be added advantage
• Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server
• Implementation experience in Avaya Contact Centre Products is a MUST.

To apply online please use the apply function, alternatively you may contact Amrita at [email protected] (EA: 94C3609 /R1440037

Position: Senior IT Business Analyst
Employment Type: 1-year Direct Contract (Highly Renewable)
Location: Central

Position Overview:
Reporting to the Head of Technology, you will be working with business and functional users in gathering requirements and ideas, identify and implement suitable industry best-in-class technology solutions to solve business problems.

You will be responsible for building IT excellence across business and support the functional expertise areas in financial trade processing, trade confirmation & settlement, cash & position reconciliation, corporate risk analytics, financial accounting and business reporting. Corporate functions supported include Front Office Business, Corporate Risk, Finance, Treasury, Operation, Human Resource, Legal and Compliance.

The role also needs to manage and work with external technology consultants, as well as service providers in ensuring that the IT business applications are operating efficiently and robustly.

Responsibilities:

• Be the technical lead for project implementation, gather, analyze and formalize user’s business requirements and processes
• Lead project implementation activities, system unit & integration tests, user acceptance tests
• Assess and evaluate the technical viability and feasibility of possible technology solutions and system improvements
• Perform detailed process & system gap analysis (As Is and To Be)
• Provide application and system architecture design and interfaces for IT solution
• Translate business requirement into functional and technical specifications
• Perform application, system or code assessment/review to address technical issues which affect system functionality, performance or security if required
• Prepare and support the handover transition from project to IT operation teams
• Provide maintenance support, analysis and resolution of production system reliability and performance issues of business applications and data platform including systems interfaces
• Participate and conduct feasibility studies, producing high-level and detailed applications design, assist in preparing business cases, overseeing development and implementation of solutions, taking into account the change implications.

Job Requirements:

• Minimum 10 years’ IT experiences working in financial institutions
• University degree in Computer Science/Engineering, or any other relevant IT certifications
• Strong experience with project initialization, execution with key emphasis on system analysis, architecture design, integration and testing of the application
• Good documentation discipline for business requirements, application & system design, and technical specification
• Familiar with SDLC or iterative software development approach
• Strong team player, good inter-personal skills, self-directed with a positive attitude

Experiences / knowledge in the following will be advantageous:

• Banking or any other transaction base systems in structured loans, fixed income, derivatives, warrants, convertibles, SWIFT, etc.
• AWS Cloud computing technology: AWS EC2, SAM, S3, Redshift, Glue, Crawler, Athena and Rstudio
• Software development, application/data interface, data exchange, database, analytics & BI reporting skills: Microsoft .NET Framework, Sharepoint, VBScripts, API or WEB services (REST), SQL Queries, ODBC, XML/JSON, Tableau/Qlik/Power BI
• Oracle Fusion (Finance AP/AR/GL), EPBCS , FCCS, Financial Planning & Budgeting tools

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Job Description

1. Design, build and implement workflows and enhancements for the enterprise identity and access management platform.

2. Act as the subject matter expert for identity management business processes (identity lifecycle, user access reviews, application matrices etc)
3. Troubleshoot and resolve workflow and/or system issues
4. Responsible for BAU support, monitoring, upgrades, patching and configuration

Requirements:

The ideal candidate must be 'hands-on', analytical, risk and compliance focused, and self-driven as this is a fast-paced and highly technical environment. Someone wanting to learn and grow with an organisation will thrive in this role. The role requires responsiveness, along with excellent verbal and written communication skills.

• 5-8 years of software development experience with VB.NET, C#, Angular JS and SQL

• Experience with API design and development (SOAP and REST)

• Working knowledge of user provisioning and directory services

• Ability to deliver low level design and/or implementation documentation

• Knowledge of privileged access management, multi-factor authentication and single sign on technologies is advantageous

• Current or prior experience in administering and supporting identity and access management solutions and platforms (e.g. Sailpoint, OneIdentity) is advantageous

• Domain knowledge of access control and information security governance

• Strong communicator with strong analytical, interpersonal and writing skills

• Ability to collaborate with different roles to achieve common goals

• Bachelor’s degree in information technology, information system security, cybersecurity, or related fields

The candidate will support sustainable finance business development efforts targeting our clients in APAC.

Key responsibilities include:

• Conduct research on sustainability topics, including climate risk, biodiversity, environmental and social practices in the region and internationally etc.
• Keep abreast of industry best practices, standards, trends and developments, communicating and raising awareness to internal stakeholders
• Support the team and relationship managers in origination of sustainable finance transactions
• Support the team in carrying out ESG risk evaluations from portfolio risk or new transaction perspective

Job requirements:

• Bachelor’s degree required; advanced degree preferred. Ideally finance / sustainability related.
• Some prior working experience or research in the fields of sustainable finance, sustainability, climate change, decarbonization strategies, low-carbon transition tech, etc. is preferred
• Knowledge of banking/finance products and terminology
• Strong teamwork and collaboration qualities
• Outstanding written and verbal communication skills. Ability to communicate in a proactive, clear and structured manner
• Self-motivated and strong interpersonal skills
• Can demonstrate critical thinking, should be resourceful and adaptable in uncertainty
• A strong team player – able to ideate and lead initiatives while supporting team members on their projects

Job Objectives

· The Bank is looking for an experienced Production Support to join its support team

· To provide proactive, timely, effective and efficient support to the business users

· To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs

· To own issues and projects, and work with the various teams to develop solutions for the users

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Key Responsibilities

· The Production Support person is responsible for managing the Enterprise Data Management for the Bank’s application including web GUI, SQL database and Tectia SFTP batch scripts.

· Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects

· Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails

· Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management

· Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues

· Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements

· Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved

· Embrace standard Change Control Management practices, procedures and guidelines for application releases

· Engage vendor to provide solutions for the stability and sustainability of the production environment.

· Participate in annual DR/BCM activities or infrastructure related upgrade

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Key Requirements

· Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling

· Degree in Computer Science / Engineering or related disciplines

· 2-5 years of hands-on application management experience, preferably in the Asset Management business

· Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler

· Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Good to have:

· Basic understanding of the front to back of Asset Management operations

· Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

Job description (In Detail):

Responsibilities:

• Build and support applications in finance and tax domain, including tax compliance, tax audit and dispute, transfer pricing, tax reclaims, etc.
• Support Business Lead or Product Owner to facilitate and elicit requirements from business stakeholders for the purpose of producing Business Requirements Document (BRD) or User Stories.
• Participate in discussions, analyze and conceptualize IT solutions that meet business requirements.
• Prepare Functional Specifications Document (FSD) during project execution phase, along with delivery of Requirements Traceability Matrix (RTM).
• Validate IT solutions with engineering and architecture teams, and ensure specifications are properly understood by rest of project delivery team.
• Present IT solution to business and IT stakeholders to explain how the solution addresses their business requirements.
• Support project team during the execution phase of the project for any queries pertaining to the FSD or BRD or User Stories. Re-engage business SMEs to revise requirements and/or for the acceptance of alternative solutions, due to design or implementation constraints encountered where necessary.
• Support Quality Assurance team to define the test strategy and approach and provide clarifications to queries during the testing phase, to both the Quality Assurance team and Business Testers during testing phases.
• Prepare training plans and user manuals, and conduct trainings to users before system launch and provide close support to system users in the adoption of the new system.
• Build simple automation solution for business users using MS Excel, O365 suites, Appian, etc.
• With strong collaborative mind-set, the candidate is expected to work across facets of the business across Front, Middle, and Back Office, the extended Technology team as well as industry peers and partners.

Requirements:

• Bachelor Degree in Information Technology, Computer Science or equivalent.
• 2 to 7 years of relevant experience in technology business analysis or software development, familiar with business applications in investment/banking industries.
• Excellent inter-personal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team.
• Possess strong analytical, critical thinking, and problem-solving skills.
• A team player who has growth mindset and confident to work independently.
• Experience in the documentation of BRD, FSD, use cases, visual modeling and business processes.
• Experience with ETL process, SQL and automation technology
• Experience in project management and Agile methodology skills with strong delivery mindset.
• Good understanding of tax and finance business domain.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Senior Data Analyst

Part of an energetic and dynamic CITO group

Based in Singapore as part of a global data community, you will work within multi-disciplinary agile squads working alongside some of the best agile leaders, data visualisation specialists, data engineers, data scientists, machine learning engineers, and business specialists. The CITO group is tasked with ensuring engineering excellence as a basic standard for the delivery of Dyson Solutions, Services and Products.

WHO YOU ARE

You think and dream all things data, enjoy working as part of an energetic and focused team that solves problems that have a direct line of sight to business value. You are consumed with automating anything that does not represent business value. You have a sense of ownership and enjoy hands-on technical work. Your values are important to us in the way you live and work.

WHAT YOU'LL DO

As a Data Analyst in Singapore, you will work in multi-disciplinary agile squads delivering data products and services.

• Have minimally 5 years of relevant experience
• Design and augment data collection techniques, making appropriate for analysis and reducing manual effort
• Analyse, model and visualise data from various sources (ie. BigQuery, SQL, Dataverse) for effective data storytelling
• Writing user stories and acceptance criteria for product delivery
• Working with Data Owners to productionise and enable self-service data products
• Active participation in ideation and discovery workshops to understand business pain-points, user requirements and business processes
• Actively seek to understand customers’ data landscape, provide insights to complex questions, and assess their appropriate data quality needs
• Identify automation opportunity as part of solutioning to simplify and optimize business processes/data flows
• Champion process re-engineering and Agile practices across teams as we continuously improve process flow

THE DYSON TECH STACK

We take technology agnostic approach when solving problems for diverse business functions. Some of the common languages include working with Python, R, SQL, DAX and VB using visualisation tools such as Tableau, PowerBI, Looker and Neo4J and on cloud platforms such as AWS, GCP and Azure. You will be expected to stay abreast of industry trends and emerging technologies to keep pace with Dyson’s innovative culture.

Our global reputation is priceless, and it always hangs on what we do next. Dyson is a unique technology enterprise. We are authentic, different and pioneering. Our biggest category today didn’t even exist a few years ago. Our next biggest category? That could be where you come in.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR28588

Job Level: more than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Right attitude, Versatile, Resourceful , Independent Worker, Good Communication

Job Objectives

Application Development & Support – Application Development

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products. The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

Key Responsibilities

l To support multiple ongoing and upcoming large projects

l To support the team’s suite of applications including

n Enterprise contact centre systems (IVR, CTI, Chat, customized modules)

n Outbound dialling systems

n Email and SMS notification

n IBM MQ, Tomcat and JBoss

Key Requirements

l Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar

l Sound knowledge of UC applications design/development/testing and support area

l Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre

l Relevant experience more than 6years

l At least 10 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.

l Knowledge on Tetherfi Products will be added advantage

l Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server

l Implementation experience in Avaya Contact Centre Products is a MUST.

l Independent, proactive and self-starter with excellent interpersonal and communication skills.

l Strong analytical and good problem-solving skills.

l Ability to work in a fast-paced and team-oriented environment.

l Must be a team player

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location