COMPANY DESCRIPTION

Founded in 1970, Mediterranean Shipping Company (MSC), S.A of Geneva, Switzerland, is one of the worlds leading container shipping lines. We are a privately-owned global organization operating a network of over 675 offices in 155 countries, employing a team of over 200,000 dedicated individuals. We have an established fleet of800 container vessels with an intake capacity of circa 22.5 million TEU carried annually. Our global sailing schedules cover 300 routes, calling at 520 ports, allowing us to deliver our clients cargo almost anywhere in the world.

Operating as independent national carriers, with sea freight offering complemented by our integrated warehousing and haulage services, we offer customers a true door-to-door and global service with unrivalled local knowledge. Trained and experienced experts for our full range of services, including reefer, out-of-gauge, breakbulk and each of our trade services, gives us the ability to uphold the personal service were globally recognized for, offering customers peace-of-mind that we will be on-hand to help whenever we are needed.

An opportunity is now available for a career-minded individual to join us in MSC South East Asia (Singapore) Pte Ltd, as Senior Human Resources & Administration Executive.

RESPONSIBILITIES

We Offer

You will embark on a great journey with excellent career development opportunities in a global organization. As Senior Human Resources & Administration Executive you will join a dynamic team responsible for executing administration activities, ensuring the seamless operation of daily business requirements within the organisation.

Key Responsibilities

You will be responsible for the day-to-day Human Resources & Administration operational activities, your key responsibilities include:

Office Procurement:

• Identify and evaluate potential suppliers, negotiate contracts, and secure favourable terms and conditions within the annual budget;
• Oversee the end-to-end procurement process, including sourcing, negotiation, and supplier management for office supplies, equipment, and services;
• Manage and maintain contracts with suppliers, ensuring that terms and conditions are met, and contracts are renewed or renegotiated as needed;
• Ensure compliance with companys procurement policies, procedures, and relevant regulations.

Office Maintenance:

• Manage all aspects of the office lease, including negotiations, renewals, and compliance with lease terms;
• Supervise and manage the overall maintenance and cleanliness of the office premises to ensure a safe and functional work environment;
• Identify and resolve issues related to office equipment, fixtures, or furniture. Collaborate with external vendors for repairs and maintenance services.

Expat Management:

• Manage the relocation logistics for expatriates, including housing arrangements, transportation, and settling-in services;
• Administer expatriates accommodation, car rental and related maintenance services;
• Act as the main point of contact for expatriates, addressing their concerns and providing ongoing support;
• Plan and coordinate the repatriation process, assisting expatriates in their return to the home country or their next assignment.

General Insurance:

• Accountable for review and renewal of organisations general insurance.

Travel Arrangements:

• Establish and manage travel approval processes and policies, including maintaining and managing travel related vendors, such as travel agents and hotels with aim to achieve work and cost efficiency;
• Arrange and coordinate all aspects of business travel for employees, including flights, accommodations, transportation, and other related services.

Budget & Projects:

• Achieve cost leadership by anticipating requirements; submitting information for budget preparation; scheduling expenditures, monitoring costs and analysing any variances;
• Undertake special projects that will help improve processes, create work efficiencies, and benefit the organisation, which includes planning, coordinate, communicate, execute, and of monitor results.

Human Resources Operational Support:

• Responsible to design and implement employee engagement programs and initiatives to foster a positive workplace culture.
• Support to generate required HR reports from HRIS system to support HR & Admin Manager on HR data analytics as necessary.

Who We Are Looking For

• Minimum Diploma or Degree in Business Administration or any other related discipline;
• Min 4 to 5 years of past administrative and HR support experience;
• Microsoft Office applications Word, Excel, Powerpoint, Outlook;
• Good communication in English, both written and verbal;
• Good teamwork;
• Ability to interact positively and professionally at all levels with high integrity in managing information;
• Strong organizational and time management skills with the ability to multi-task;
• Meticulous with strong attention to detail;
• Basic people management skills.

If you are up for the challenge, you could be our new colleague!

Please send updated CV by clicking on the Apply Now button.

Kindly indicate your current availability period, current salary & expected salary when you submit your application.

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Requirements:

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• Fresh graduates are welcome to apply. For Senior IT Executive, at least 2 years’ experience in the IT field in a relevant role is required.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and task management skills.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

This position assists the restaurant manager to supervise the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalise guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.
• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observe colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Assists in recruitment, inducts and trains the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.
• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.
• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour
• Submits monthly sales analysis with improvement action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a leader.
• Ensures NEA rules and regulations are met and achieve.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Degree/diploma in Food & Beverage/Hospitality Management or minimum of 4 years of relevant experience in the hotel and bar environment, minimum of 2 year in similar position.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Pre-opening experience preferred.

Competencies

• Extrovert, sociable, and avid ambassador of the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Manager.

Restaurant Profile

Reminiscent of extravagant parties that were once held in The Grand Lobby, the Raffles Afternoon Tea is perfect for chic celebrations or a light repast with friends. Indulge in a luxurious experience in the restored Grand Lobby of the iconic Raffles Singapore. The grandeur of floor-to-ceiling Victorian pillars, bathed in soft daylight streaming through the skylight.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Responsibilities:

• Managing service and profitability of the outlet
• Ensure consistent delivery of high service standards of the outlets
• Ensure that all products offered at the outlet are at the highest quality, following predetermined standards, measured through guest satisfaction reviews and competitive surveys, while enforcing strict compliance according to defined procedure.
• Ensure that the outlet is efficient and profitable
• Manpower planning and deployment together with the efficient use of operating equipment.
• Review feedbacks from guests and take proactive steps to improve event handling and customer’s dining experience.
• Monitor the quality and quantity of all food and beverage items served; ensure assets are accounted for with proper inventory management and audit checks.
• Ensure operational budgets and cost controls are adhered to.
• Ensure service excellence for guests.

Requirements

At least 3-years’ experience in a similar capacity

• Candidate must possess at least a Diploma / Advanced / Higher / Graduate Diploma / Professional Degree in Service Management or equivalent.
• Required Skill(s): food & beverage or marketing or sales or HR.
• Oral and written fluency in English
• Proficient safety, hygiene and sanitation knowledge
• Handles staff and guests well
• Commitment to professional values
• Team builder and leader
• Good PR skills and communication skills
• Willing to work extended hours when required

Experience / Skills:

• Degree in Mechnical Engineering (or equivalent qualification) or have a proven track record in the delivery of design projects.
• Minimum 8-10 years of working experience, preferably in consulting environment, with minimum 3 years of working experience in detailed design, design with contractor and onsite experience.
• Relevant experience in mechanical/electrical building services engineering design, including areas such as specification writing, calculations.
• Have knowledge and understanding of engineering practices, techniques and procedures and interfaces with design team and client needs.
• Make reference to regulations, industry standards and good practice in engineering design.
• A track record of having worked on a variety of Building Services designs covering for example, Infrastructure, Education, Healthcare and Commercial projects.
• Experience of seeing conceptual designs through to completion and dealing directly with clients.
• Able to contribute to the fee proposal and determine resources.
• Able to assess staff requirements at each work stage, agreeing these with the Project Manager and be able to manage single disciplinary and multi-disciplinary projects.
• Worked in infrastructure projects, e.g. railway projects will be an added advantage
• Experience in BIM (Revit) will be an added advantage.
• A member of a professional Institution or close to achieving professional engineer status.

Role Responsibilities:

• Contribute to the fee proposal and determine resources.
• Preparation of design report, calculation, drawings, specification, cost estimation and details/ schedules for projects.
• Conduct M&E services site survey
• Lead in the coordination with other disciplines in preparation of design deliveries
• Produce mechanical design from concept to detail design
• Assist Professional Engineer in liaison, preparation and follow up of Authority Submission.
• Work closely with Clients / Architects/ Structural Engineers / Quantity Surveyors, etc.
• Assist Project Manager in up-keeping the project ISO quality documentation and records.
• Prepare outline scheme report/technical content of the design information
• Input to pre-qualification and selection of contractors, respond to tender queries, comment and review tender returns.
• Conduct presentations / workshops on techanical matters.
• Attend tender/client interviews.
• Attend site inspection meetings.
• Ensure the project work complies with the Project Management Plan and Programme.
• Ensure quality, sound and efficient engineering design service being reflected in every project deliverable.
• Conduct design check/review with junior engineers on every project handled.
• Preparation of design report, calculation, drawings, specification, cost estimation and details/ schedules for projects.
• To work closely with junior engineers, provide necessary guidance, training and provide assistance on their technical / professional development at AECOM.

Job Description & Requirements

• Perform quality controls and monitor production KPIs
• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Find ways to increase quality of customer service
• Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products
• Researching new product lines and developing new business opportunities for the company
• Negotiating contracts with vendors to ensure that terms are fair for both parties
• Monitoring inventory levels to ensure that products are available when needed
• Ensuring that products are stored properly to eliminate spoilage or damage
• Preparing bids and proposals for potential clients and customers
• Preparing budgets, cash flow forecasts, and other financial reports for management review
• Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns
• Setting up computerized inventory tracking systems to monitor product sales and inventory levels
• Developing and implementing marketing strategies to promote products and increase sales volume
• Communicate all operating policies and/or issues at department meetings
• Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Able to do shift work

* Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Responsibilities

• Responsible for equipment benchmarking, technical strategies, and technical roadmaps at Solar Cell manufacturing tools
• Provide technical expertise and recommend technical solutions to the development and design of equipment to maximize overall equipment effectiveness
• Harmonize and standardize manufacturing equipment and solutions across all sites worldwide
• Strong coordination and communication network with both local and overseas manufacturing sites
• Partner with suppliers and subcontractors on new equipment projects, commissioning, qualification, and installation, according to the planned schedule to add capacity on time
• Identifying and pursuing potential opportunities for hardware capability enhancement, and driving defect reduction

Requirements

• Relevant bachelor’s degree in Mechanical/ Electronic Engineering/ Automation Engineering and/or equivalent
• More than 4 years experience in Equipment Engineering
• A team player who can multitask and thrive in a dynamic and fast-paced environment
• Good experience in problem-solving techniques, methodologies, and project management are a plus
• Able to work in a clean room environment, gowning up in coveralls, hoods, boots, safety glasses, and gloves(PPEs). Spend significant amount of time on the factory floor working on the tools
• Proficient in Microsoft (PowerPoint/ Excel/ Word) & AutoCAD applications
• Oversea traveling may required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• Reviewing construction plans and preparing quantity requirements.
• Liaising with site managers, clients, contractors, and subcontractors.
• Scrutinizing maintenance and material costs, as well as contracts to ensure the best deals.
• Preparing reports, analyses, contracts, budgets, risk assessment, and other documents.
• Advising managers and clients on improvements and new strategies.
• Keeping track of materials and ordering more when required.
• Documenting any changes in design and updating budgets.
• Establishing and maintaining professional relationships with external and internal stakeholders.
• Liaise with Reporting Superior and Project Managers on costing and variation works including final account with Consultants
• Attendance of site meetings /site visit where necessary.
• Generally covering the scope of a Quantity Surveyor from Pre to Post contract Works (e.g. Tendering to final account).

Job scope:

- Admin duties

- Handle email communications

- Preparation of corporate documents

- City trips (government bodies, embassies, notary, banks)
- Sourcing for candidates for our Recruitment agency line

- Initial Interview with potential candidates

- ACRA filings

- Communications with goverment bodies of Singapore

6 hours per day from Monday to Friday

The nearest public transport stations:

Bus station Marshall Lane - 450m (bus 16)

Bus station Before Joo Chiat Place - 140m (bus 33)

Paya Lebar MRT Station - 1500m (green and orange lines)

Main Responsibilties

1. Develop all promotional materials for using internal resources and external agencies so that potential students, agents etc receive accurate and reliable information on courses

2. Develop and implement communications campaigns with appropriate media to attract enquiries from prospective students and agents. (Advertising, direct mailings, newsletters etc)

3. Develop a reliable and accurate marketing information system (statistics, target market info, competitor research etc) to facilitate strategic decision making for marketing & management purposes.

4. Develop and maintain a database of student, academic and agent contacts to facilitate customer relationship management & direct mailing to recruit prospective students.

5. Represent company at relevant conferences and events and visit overseas agents and clients to promote our courses and recruit students. (China)

6. Managing the marketing & promotions budget to meet the student targets in the most cost-effective manner.

7. Prepare an annual marketing report to facilitate strategic decision making by management.

Planning and Organising

1. Planning marketing and promotions strategies over a 1 – 3 year period and presenting these to management for discussion and agreement.

2. Planning and organising the production of promotional material (print & online) up to one year in advance to ensure that deadlines are met.

3. Planning and execution of communication campaigns for all courses (advertising, direct mailing, CRM) a year in advance to facilitate lead in times of prospective students.

4. Planning, organising and carrying out overseas trips up to a year in advance.

5. Planning the allocation of the annual marketing budget to cover all aspects of the marketing plan that year.

Problem Solving

1. Problem: low student numbers on specific courses. The job holder is responsible for advising other members of the management team of possible solutions and for then implementing them as appropriate.

2. Problem: lack of marketing infrastructure / materials eg information systems. The job holder seeks out possible solutions and implements inline with budget.

Decision Making

1. In general, the job holder identifies and implements key marketing activities as per the marketing strategy. Collaboration is generally sought from the director of the institute on larger projects eg redesign of website, overseas travel.

2. Decides on which publications to advertise in.

3. Decides on allocation of marketing budget inline with marketing strategy.

4. Determines own work load and prioritisation.

Knowledge, Skills and Experience Needed for the Job

- Appropriate first degree.

- Professional qualification in Marketing.

- Wide knowledge and experience of consumer and marketing (China and Singapore education system)

- Project management skills

- Strong communication skills (Chinese and English)

- Strong organisational skills

- Innovative & strong initiative

- Able to travel

- Able to work long hours including weekend.

Marketing Manager Job Responsibilities :

Builds market position by locating, developing, defining, and closing business relationships.

Identifies trendsetter ideas by researching industry and related events, publications, and announcements.

Tracks individual contributors and their accomplishments.

Locates or proposes potential business deals by contacting potential partners.

Discovers and explores business opportunities.

Screens potential business deals by analyzing market strategies, deal requirements, and financials.

Evaluates options and resolves internal priorities.

Recommends equity investments.

Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations.

Examines risks and potentials for the business opportunities.

Estimates partners’ needs and goals.

Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.

Protects organization’s value by keeping information confidential.

Enhances organization’s reputation by accepting ownership for accomplishing new and different requests.

Explores opportunities to add value to job accomplishments

Marketing Director Qualifications / Skills:

Closing skills

Accounting Knowledge

Motivation for sales

Prospecting skills

Sales planning

Selling to customer’s needs

Territory management

Marketing knowledge

Presentation skills

High energy level

Meeting sales goals

Professionalism

Able to read and write in Chinese

Willing to go on business trips

The position assists the Restaurant Manager in supervising the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalise guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.
• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Assists in recruitment, inducts and trains the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.
• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.
• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.
• Submits monthly sales analysis with improvement action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a leader.
• Ensures NEA rules and regulations are met and achieve.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Degree/diploma in Food & Beverage/Hospitality Management or minimum of 4 years of relevant experience in the hotel and bar environment, minimum of 2 year in similar position.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Pre-opening experience preferred.

Competencies

• Extrovert, sociable, and avid ambassador of the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Manager.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.

Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.

Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.

Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.

Provides information by collecting, analyzing, and summarizing data and trends.

Protects organization's value by keeping information confidential.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Accomplishes marketing and organization mission by completing related results as needed.

Able to read, write and speak Chinese

Required often flying to China

Able to work long hours

Responsibilities

· Manage all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years relevant work experience, including at least 3 years’ experience in communications project management

· Experience in satellite communications network and equipment is preferred

· Strong project & people management skills

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities/Job Scope:

• Pre-silicon verification and post-silicon system validation

• Test case and test automation scripts development and test plan execution

• Debug system (hardware, software and firmware), provide expert support to internal as well as external customer

• Silicon characterization and failure analysis

• Booting and other source code development

• Interoperability Testing (IOP), debugging and propose solutions

• Requires interfaces with Architecture, Design, and Pre-silicon Validation teams in improving post-silicon test content and providing feedback for future on-die debug features

Qualifications and Experience:

• Bachelor’s degree and above of computer science or electronic and electric engineering or embedded system

• Minimum three years’ experience of hardware, firmware development and system verification in consumer/electronics products

• Familiar with system board design/debugging and usage of lab equipment like Oscilloscope and Logic analyzer

• Experience of silicon verification and test plan execution

• Understand Ethernet GPHY, Ethernet Switch/PCI/USB/PCI-E/ /SGMII/SPI bus protocol

• Experience of C/C++ and Python Programming language

• Knowledge of physical layer components such ADC, DAC, AGC, DSP, filtering, line driver, differential signals

• System Debug tools JTAG, EJTAG. Knowledge of Spirent Test center and scripting

• Team player, very proactive and self-motivated

Job Title: Senior/Executive, Operations (Fresh Food Processing) (ID8116)
Location: Yio Chu Kang
Working Hour: 5 days work
Monday-Friday 8:30am – 6:00pm
(Will be required to work midnight shift when necessary)
Salary: $3300 - $5500

Job Description:
1. Production Operation
• Monitor daily production quantity to ensure output meets the planned targets & target quality
• Re-deployment of production staff in production lines if necessary for better efficiency
• Serves as an escalation point and resolves complex and diverse operational problems
• Initiate process improvement within production lines/department
• Ensure compliance to workplace safety standards and policy at all times
2. Assist / Work with Production Planner on:
• Oversee inventory levels of all ingredients and finished products; rebalance inventory regularly
• Secure the necessary raw materials and ingredients
3. Production Administrative
• Coach line leaders/production members to correctly fill up all checklists and production reports
• Disseminate important information down to all production staffs
4. Quality Assurance & Control
• Monitor compliance with SOPs, safety regulations and policies
• Ensure corrective actions are monitored and completed for all non-compliant conditions and behaviours
• Work with the Preventive Maintenance Team for scheduled inspections/repair of equipment
• Work with QA to ensure food safety and quality of raw materials / finished products
• Monitor and ensure housekeeping are practiced and maintained
5. People Management
• Oversee and coach line leaders/production staff on the assigned job scope within the production lines
• Plan the schedule for production staffs' leaves and facilitate daily production lines deployment
• Coordinate efforts with other departments to ensure smooth operations within the production lines
• Ensure training is conducted for new production members or to help current production members perform better

Requirement:
• Minimum Diploma in Business Management or equivalent
• Must have minimum 5 years of relevant experience in Food Production
• Able to work in a fast-paced environment
• Knowledge of SAP is preferred
• Good understanding of GMP, GHP and SOP
• Experience in handling Seafood, Poultry and Beef/ QSR experience is preferred
• Experience in Leading and/or overseeing planning, plant procurement order fulfillment
• Strong leadership skills in managing big teams

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

• Manage the smooth delivery of IT infrastructure support operations in accordance with stipulated Service Level Agreements (SLA)

• Support and guide the engineers in troubleshooting of IT infrastructure problems

• Plan and monitor team activities and resource allocation for optimal performance

• Oversee the management of IT infrastructure incidents and changes; ensure all high severity impact incidents are acted promptly and closed and timely execution of configuration changes/patches

• Provision of technical recommendations for improvement on IT infrastructure, including analysing and fine-tuning IT infrastructure design if needed

• Prepare and present monthly operation reports to customers

• Ensure IT infrastructure complies with security policies

• Recommend and coordinate the follow up actions (application of fixes, patches etc) arising from security breach or audit finding

• Maintain and update assets, processes and procedural documents including capacity reports

• Work with project teams to undertake the installation and configuration of IT infrastructure systems

• Any other ad-hoc duties as required or assigned

Requirements

• Degree or diploma in Information Technology, Information Systems, Computer Science, Computer Engineering or related studies

• At least 6 years of related working experience in leading a support team to deliver services to customers

• Good domain knowledge and experience on the following, but not limited to:

a. Network services e.g. DNS, DHCP, SMTP, NTP, Load Balancer

b. Security eg. firewall technologies, IDS/IPS, SIEM, Log Analyser, Endpoint Protection

c. Enterprise wide LAN, WLAN, WAN administration

d. Distribution and Core Switching, Routing, VPN, SSL/IPSec

• Proficient in implementation and troubleshooting of hardware such as Routers, Switches, WLC modems, APs, network interface cards, IPS, Firewalls, IPS, LB, Proxies, ClearPass, ISE, Mobile Iron, Structured Cabling etc, in particular major brands such as Cisco, Alcatel, Palo Alto, Checkpoint, Aruba and Solarwinds

• Certification in ITIL, network and/or security are preferred

• Demonstrate strong leadership and good people management skills with the drive to excel and achieve goals

• Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems

• Ability to provide clear instructions to team members and formulate strategies in problem solving

• Possess good communication attributes with effective presentation and report writing skills

• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective

• Self-driven and ability to work independently with minimum supervision

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Looking for real estate commercial leasing experience with Marketing, communication function expoure and Resonsible for the end-to-end lease transactions.
• Propose Business Plan, Brand Positioning, Tenant-mix Positioning, Marketing Strategy and Tactics.
• Budgeting and forecasting.
• Overseas mixed-used commercial properties.
• Excellent interpersonal and communication skills

Job Description & Requirements

• Lead a team of 4

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

Job Requirements:

• Degree in any discipline from a recognized institution would be preferred

• To possess at least three years’ experience in event/programme management

• Good negotiation and leadership skills

• Proven stakeholder management skills

• Proven experience managing a team

• Proven problem solving skills

• Candidates who can start immediately or within short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

• Ensuring employees are trained to satisfy the cleanliness standards established by clients;
• Ensuring employees are trained to satisfy the cleanliness standards established by clients;
• Ensuring periodic work are complete within work schedule;
• Provide update and monitoring of monthly stock movement;
• Perform sites inspection and joint inspection with clients;
• Mitigates problems, complaints and issues on the ground in a timely manner;
• Maintain schedules and reports; and
• Reports to management on major issues affecting clients, contract schedules, employees and image of company.

Requirements:

• At least 2 years of working experience in the Cleaning Industry
• Able to communicate well to both clients and staff
• Able to plan work schedule for new jobsites
• Able to handle conflicts & work stress

Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Requirements:

· Diploma or Degree in Marketing, Business Management or a related field

· Minimum 5 years of relevant experience preferably in the F&B, consumer lifestyle or hospitality industry

· Strong leadership, analytical and project management skills and is able to mentor junior members

· Good organisational and prioritisation skills and is able to multi-task under time constraints and within established deadlines

· Excellent communication and interpersonal skills, both written and verbal

Key Task:

• Plan and execute the creation of new menu items and marketing campaigns –

Including menu research, food tasting sessions, photoshoots, creation of marketing material and post mortem analysis

• Develop and execute comprehensive marketing campaigns across various channels, including:

• In-store (plan and create marketing collaterals like posters, flyers, menus, inserts, etc.)

• Social Media platforms (plan content for the brand’s social media platforms)

• Digital advertising (plan content for GDAs, FB/IG posts, SEO)

Job Description:

As a Software Engineer at our company, you will play a crucial role in designing, improving, and implementing software solutions for our high-tech products in the semiconductor manufacturing industry. You will collaborate closely with the software manager and other members of the Scrum team, taking ownership of assigned software development tasks. Your responsibilities will include writing, debugging, and maintaining source code, as well as conducting unit tests to ensure the robustness of the developed software.

Key Responsibilities:

· Design and enhance software architecture.

· Execute assigned software application development tasks.

· Report to the software manager and collaborate closely with other software engineers in the Scrum team.

· Take responsibility for writing, debugging, and maintaining source code and conducting unit tests.

· Demonstrate developed features to the company team and product managers, collecting feedback for continuous improvement.

· Provide customer support and on-site debugging as needed.

Requirements:

· Bachelor's, Master's, or Ph.D. degree in Computer Science, Computer Engineering, Electronics, Automation, or related technical fields from a reputable university.

· 5 years of programming experience in C#, .Net/WPF, and C++ on the Windows platform.

· 5 years of professional design and development experience in object-oriented design patterns for scalable, high-performance large software applications.

· 5 years of experience with commercial system software and hardware integration in a production environment.

· Familiarity with open source or popular commercial image processing libraries.

· Experience in factory automation and MES development.

· Prior experience in CUDA-based GPU programming is a plus.

· Experience with detection and measurement devices is a plus.

· Prior experience working in Scrum agile development teams is preferred.