Job Title: Operations Manager – Security Agency

Job Summary:

The Operations Manager is responsible for overseeing the day-to-day operations of the security agency, ensuring the effective deployment and performance of security personnel. This role includes managing security staff, coordinating with clients, ensuring compliance with legal and safety standards, and optimizing operational efficiency. The Operations Manager will be the key point of contact between the agency and its clients, ensuring the highest level of service delivery.

Key Responsibilities:

1. Staff Management and Scheduling:Oversee the recruitment, training, and management of security personnel, including guards, supervisors, and patrol officers.
   Develop and manage duty rosters, ensuring optimal coverage of all client sites with trained and reliable personnel.
   Address staffing shortages, absenteeism, and personnel changes promptly to avoid service disruptions.
   Conduct performance evaluations and ensure continuous development and improvement of security staff.
   
2. Client Coordination and Relationship Management:Act as the main point of contact for clients, ensuring their security needs are met and resolving any service issues or concerns.
   Conduct regular site visits and meetings with clients to assess the performance of security personnel and address any operational issues.
   Ensure that all security services are aligned with client expectations and contractual obligations.
   Handle client feedback and complaints professionally, ensuring timely and satisfactory resolutions.
   
3. Compliance and Regulatory Management:Ensure that the security agency and its operations comply with all relevant legal and regulatory requirements, including licensing, labor laws, and health and safety regulations.
   Conduct regular audits and checks to ensure that all security personnel are properly licensed and trained in accordance with industry standards.
   Implement and enforce safety and operational protocols, including incident response procedures, to protect both personnel and clients.
   
4. Incident Management and Reporting:Supervise the response to incidents, emergencies, and security breaches, ensuring timely and effective resolution.
   Coordinate with law enforcement and emergency services when necessary.
   Review incident reports and ensure proper documentation of all events, including accidents, security violations, and client complaints.
   Conduct investigations into incidents and recommend corrective actions.
   
5. Resource and Asset Management:Manage security-related resources, such as vehicles, communication equipment, and uniforms, ensuring they are properly maintained and available as needed.
   Oversee the allocation and deployment of security equipment (e.g., CCTV, alarms, patrol systems) to client sites, ensuring functionality and adherence to client requirements.
   Monitor the budget for operational expenses, ensuring cost-effective use of resources.
   
6. Training and Development:Develop and implement training programs for security personnel, including initial onboarding, regular refresher courses, and specialized training (e.g., emergency response, conflict de-escalation).
   Ensure that all staff are up to date with the latest security techniques, technologies, and client-specific requirements.
   Promote a culture of continuous improvement and learning within the operations team.
   
7. Operational Efficiency and Process Improvement:Identify and implement improvements in operational processes to increase efficiency and service quality.
   Monitor key performance indicators (KPIs) such as staff turnover, response times, and client satisfaction to measure operational success.
   Use technology, such as guard management software and real-time reporting tools, to streamline operations and enhance service delivery.
   
8. Budget and Financial Management:Oversee the operations budget, ensuring expenses are within the allocated budget and looking for opportunities to reduce operational costs without sacrificing quality.
   Manage payroll for security personnel, ensuring accurate and timely payment of wages, allowances, and overtime.
   Monitor and approve operational expenses, including equipment procurement and site-related costs.
   
9. Health and Safety Compliance:Ensure that security staff are trained in workplace health and safety regulations and that all client sites comply with safety standards.
   Conduct regular safety audits and risk assessments at client locations.
   Implement corrective measures to address any identified safety hazards or compliance issues.
   
10. Collaboration with Other Departments:Work closely with the sales and account management teams to ensure smooth handover of new clients and services.
    Collaborate with HR on recruitment, staff welfare, and disciplinary matters.
    Provide feedback to senior management on operational challenges and opportunities for growth.
    

Qualifications and Skills:

• Proven experience in operations management, preferably within the security or facilities management industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills for client and team interaction.
• In-depth knowledge of security industry practices, safety regulations, and labor laws.
• Ability to handle emergencies and resolve conflicts effectively.
• Proficiency in using security management software and tools.
• SS and above
• Driving license

Key Performance Indicators (KPIs):

• Client satisfaction and retention rates.
• Staff turnover and absenteeism rates.
• Incident response times and successful resolution of security breaches.
• Adherence to operational budgets.
• Compliance with legal and safety regulations.
• Efficient scheduling and staff deployment.

Job Title: Sales Manager – Security Agency

Job Summary:

The Sales Manager for a security agency is responsible for driving revenue growth by selling security manpower services, such as security guards, patrol services, and executive protection. The role requires developing and managing client relationships, leading a sales team, and ensuring the agency meets its sales targets. This position will focus on business development, client acquisition, and managing service contracts across various sectors, including corporate, industrial, and residential clients.

Key Responsibilities:

1. Sales Strategy and Business Development:Develop and execute a sales strategy to increase client acquisition for security manpower services.
   Identify new business opportunities in key industries such as commercial, residential, government, and hospitality.
   Conduct market research to stay informed about security industry trends and client needs.
   
2. Client Acquisition and Relationship Management:Build and manage relationships with prospective and existing clients, such as property managers, business owners, and corporate security directors.
   Present tailored security solutions to meet client needs, including uniformed security officers, mobile patrols, and event security services.
   Manage end-to-end sales processes, from lead generation to closing deals and negotiating contracts.
   
3. Team Leadership and Development:Lead, motivate, and manage a team of sales professionals to meet individual and team sales goals.
   Train the sales team on effective selling techniques, industry knowledge, and customer relationship management.
   Set performance goals and conduct regular performance evaluations for the sales team.
   
4. Negotiation and Contract Management:Negotiate service contracts and pricing with clients, ensuring both profitability and customer satisfaction.
   Prepare, review, and manage service agreements, ensuring they comply with the agency’s standards and legal requirements.
   Handle contract renewals and develop strategies for upselling and cross-selling additional services.
   
5. Collaboration and Coordination:Work closely with the operations team to ensure seamless implementation of security services once contracts are signed.
   Coordinate with HR and recruitment teams to ensure enough qualified security personnel are available to meet client demands.
   Collaborate with the marketing department to create promotional campaigns, presentations, and materials that attract potential clients.
   
6. Client Retention and Satisfaction:Act as a key point of contact for high-priority clients, ensuring satisfaction and addressing concerns in a timely manner.
   Conduct regular follow-ups with clients to assess the quality of services provided and identify areas for improvement.
   Develop strategies to improve client retention rates and minimize contract terminations.
   
7. Sales Reporting and Forecasting:Provide regular sales reports to senior management, including progress towards sales targets, pipeline status, and key account updates.
   Prepare sales forecasts and develop action plans to close any gaps in performance.
   Use CRM tools to track client interactions, sales activities, and progress.
   
8. Compliance and Risk Management:Ensure that all security services offered comply with legal and regulatory requirements.
   Work with internal teams to manage any risks or liabilities related to the deployment of security personnel.
   

Qualifications and Skills:

• Proven experience in sales, ideally in the security, manpower, or facilities management sectors.
• Strong leadership and team management abilities.
• Excellent negotiation and communication skills, with the ability to present complex solutions to a wide range of clients.
• Knowledge of security manpower services, including static guards, patrol services, event security, and VIP/executive protection.
• Goal-oriented and driven to meet or exceed sales targets.

Key Performance Indicators (KPIs):

• Sales revenue generated from new and existing clients.
• Number of new client accounts opened.
• Client retention and contract renewal rates.
• Profit margins on signed contracts.
• Team sales performance and productivity.

Job Scope:

• Design, develop and manage study visits and training programmes for international delegates of the assigned countries/region
• Conduct research on regions, countries and institutions
• Network and build strategic partnerships with key stakeholders and clients
• Involvement in administrative duties, project management and business development work
• This role is a mix of Learning & Development as well as International Relations as the officer will be required to plan programmes and liaise with international delegates from the SEA region. There will be a bit of travelling involved for programmes overseas.

Requirements:

* At least 2 years of relevant working experience in the field of Learning and Development preferred.

* Open to fresh grads, with relevant L&D/International Relations/Political Science work experience or qualifications.

* Relevant experience in L&D, IR, facilitation or programme planning. Being ACTA/ACLP certified would also be an added advantage.

* Confident, diplomatic, and good interpersonal skills.

* Customer-focused.

* Strong interest and knowledge of Singapore Government and current affairs.

* Strong presentation skills.

* Ability to adapt to changes and manage competing demands.

* Excellent project management skills and ability to multitask.

* Good analytical and communication skills.

* Ability to work collaboratively internally with the team and with external partners.

Shortlisted candidates will have to go through a round of video interview & written assessment (to be completed within 48h), followed by a second round of face-to-face interview with the team if further shortlisted.

Permanent position

(will be on contract for the first year before converting to perm)

EA License No: 96C4864

Reg. No.: R24121728

Role:

• Lead sales efforts in assigned regions.
• Develop and expand assigned markets.
• Generate and pursue sales leads.
• Provide weekly and monthly sales updates to management.
• Manage customer relationships, feedback, and complaints.
• Stay informed about market requirements and user needs.
• Drive sales activities for both existing and new channels.
• Actively participate in trade shows, trade advertisements, and other marketing communications activities.
• Prepare reports covering CRM, sales pipeline, activities, performance, and plans.
• Oversee bid management.
• Collaborate with the Group sales network to expand the commercial pipeline.
• Handle any other ad-hoc tasks assigned by the MD/Business Development Director.

Requirements:

• Background in technical or commercial fields.
• Strong commercial understanding and business acumen.
• Proven sales track record in the maritime industry (minimum 10 years’ experience).
• Experience selling to shipowners and charterers.
• Skilled in direct sales.
• Willingness to travel frequently.
• Proficient in verbal and written communication.
• Hunter mentality with strong closing skills.
• Experience selling software solutions.
• Knowledge of the shipping and offshore sectors.
• Experience in energy optimization within the maritime industry is an advantage.
• Experience in marketing and producing marketing materials is an advantage.
• Previous experience as a mariner is an advantage.
• Holds a tertiary education with a recognized degree qualification.

1. Summary of the role

The Customer Support Manager (CSM) is responsible for implementing, monitoring, administering and improving customer service procedures and work flows across APAC regions, specific to aerospace customers. They may directly or indirectly lead customer support teams to acheive best in class customer support. They will establish, monitor and report specific KPI’s and seek to improve short falls. In addition, the CSM will ensure that customer support staff in all APAC regions are compliant to required procedures and performing to KPI targets.

The CSM is responsible for working with the APAC Aerospace General Manager (GM) and local regional management to establish a team that is capable of providing and achieving outstanding customer service.

The CSM is responsible for customer order management of selected customers as well as the aerospace customer order management process in APAC. This includes communication and coordination throughout the entire supply chain to ensure on-time delivery to customers.

The CSM is responsible for supporting customer service, Sales Engineers, Project Engineers and Application Engineers in developing new opportunities and wherever the business needs may be.

The CSM is responsible for assisting in achieving sales and profitability goals.

2. Tasks and Responsibilities

The primary function of the CSM position is to provide the management and coordination of day-to-day operations which support customer delivery as well as the direct or indirect supervision of the customer support team members.

The CSM is also responsible for ensuring outstanding customer service and total customer satisfaction to existing and prospective customers while operating within established procedures. This includes:

· Managing orders from PO receipt to delivery for local customers

· Leading the Customer Support team: Train, teach, coach, monitor, plan and review. Strategize and communicate annual targets.

· Reporting Customer Support team performance & capacity and make recommendations for improvement

· Assist the Aerospace team in scaling to grow, which may include recruitment and retention of Customer Support staff

· Develop and continuously improve the customer support team

· Make recommendations to the Business Process Managers (BPM) to improve internal processes.

· Develop and implement procedures to ensure that customer orders are processed efficiently, correct and on time.

· Assist in monitoring and improving sales growth and profitability

· Answer customer inquiries regarding delivery status

· Quote standard products to customers and follow up on quotations

· Ensure full compliance with all Standard Operating Procedures including Order Management, Quality Procedures, and overall Quality Management Systems

· Develop work instructions for customer specific delivery requirements. Train and cross training staff accordingly.

· Represent the Hub in cross-functional teams to support continuous improvement efforts in operations, quality, supply chain or other.

· Assist the Hub with quality related issues.

· Assist other business support functions in drive improvements

· Proactive communication, analysis and problem solving

· Work with the right sense of urgency: Response times, flexibility and accuracy

· Report monthly, quarterly and annually to the GM on various KPI’s and targets

· Assist the GM in management reviews, business reviews and business plans

. Execute contract reviews per AS standards and local procedures on time.

. Match customer orders with supplier deliveries to meet/exceed OTD targets.

. Resolve customer complaints through proactive internal/external communication.

. Source/purchase products from internal/third-party suppliers as needed.

Communication

. Communicate and address changes in customer demand across the organization.

. Collaborate with Hub, SCM, PM, and Factory to align with KPIs

. Resolve and negotiate delivery schedule issues.

3. Education and Experience

· 4 to 5 years’ experience in a customer service position

· Management/Leadership experience

· 4-year degree

· Knowledge of basic business sales and marketing practices

· Knowledge of supply chain processes and practices

· Experience with ERP software systems (JDE preferred)

Other Experience (beneficial but not required):

· Knowledge of aerospace products

· Familiarity with AS9100 quality requirements is beneficial

· Familiarity with technical prints (general comprehension)

4. Competencies

· Ability to lead, manage, and supervise personnel

· Management/Leadership skills

· Proven track record in customer satisfaction

· Strong written and verbal communication skills

· Strong people and relationship building skills

· Customer driven with a positive, professional, can-do attitude

· Strong organizational skills with the ability to mulit-task

· Attention to detail and accuracy

· Strong analytical, decision making and problem solving skills

· General knowledge of financial terminology and calculations

· Proficiency in the use of Microsoft Word, Excel and PowerPoint

· Proficiency in the use of business operational software (Oracle, JDE, SAP, Microsoft Dynamics Business Central)

5. Key Interfaces and Stakeholders

Develop and maintain strong working relationships with:

o Customers

o Customer Support staff

o Application engineers

o Supply Chain Management group

o Global Aerospace Hubs

o Manufacturing units

6. Geography to cover and travel requirements

· The CSM position administers the APAC region with direct customer management in SE Asia.

· Travel requirements of 10% to 25% per year.

· Travel may include local and international.

7. Behavioral Characteristics

· Trelleborg’s Core Values:

o Customer Focus

• Working with customers to build long term relationships & partnerships
• Delivering on our promises and commitments
• Understanding the impact on our customers of our business decisions

o Performance

• Taking individual responsibility for personal objectives and results
• Continuously improving our performance
• Encouraging a culture of continous improvement and teamwork

o Innovation

• Develop innovative solutions to customer problems
• Being proactive in initiating change and improvement
• Sharing knowledge and experience through teamwork

o Responsibility

• Respecting the culture, custom and rules of Trelleborg, our suppliers, and our customers
• Communicate openly and accurately
• Taking personal responsibility for our actions
• Performing our duties to the best of our ability and with integrity

ROLE RESPONSIBILITIES

• The reviewing of site purchase orders to ensure that the applicable requirements are met
• The control of on-site and off-site vendor inspectors
• The compliance on of vendor inspection assignments packages
• The coordination and resolution of any nonconforming product Reviewing vendors' QA/QC systems per contractual requirements
• Attendance at the site and inspection procurement meetings
• Coordination of vendor quality approvals when required
• Ensure the verification of documentation and certificates for materials purchased by vendors
• Review of supplier quality plans against contract requirements
• Review procurement documents to ensure that quality requirements have been correctly translated into purchase requisitions and design documents
• Review supplier inspection procedures and personnel qualifications
• Review supplier material certificates
• Take part in supplier audits and surveillance
• Coordinate with the company discipline engineers for the resolution of technical discrepancies
• Coordinate with management for quality improvements Issue nonconformance reports
• Track all nonconformance reports
• Please coordinate with the owner representative on all procurement issues Monitor
• progress of all purchase requisitions

Working Hours: Monday to Saturday, 9 am to 6 pm.

May need to work on Sundays if required.

At FLEXXON, we foster a culture of innovation, creativity, and inclusivity. You'll have the opportunity to work alongside talented individuals who are passionate about making a difference. We offer a dynamic and supportive work environment that encourages professional growth and recognizes your achievements.

If you are excited about the prospect of taking on new challenges, making an impact, and contributing to the success of our products, we would love to hear from you.

Job Scope:

As a Product Manager for our cutting-edge hardware-based cybersecurity product, you will be responsible for the end-to-end management of the product lifecycle, from concept to launch, and ongoing management post-launch. You will work closely with the engineering, sales, marketing, and customer success teams to ensure the product meets market demands and drives business growth.

Your key responsibilities will include:

1. Product Strategy:Define and communicate the product vision, strategy, and roadmap in alignment with company objectives.
   Conduct market research to identify key trends, customer needs, and competitor offerings to inform product development.
   Be highly skilled in translating technical capabilities into commercial opportunities that generate business value.
2. Product Development:Collaborate with R&D and engineering teams to design, develop, and test new features or updates to the cybersecurity product.
   Manage the product development cycle, ensuring timely delivery of high-quality products.
   Prioritize product features and manage the product backlog.
   Build scalable systems and processes into the product to ensure smooth integration and long-term growth potential.
3. Go-to-Market Strategy:Develop and execute go-to-market plans for product launches.
   Coordinate with marketing and sales teams to position the product effectively in the market.
   Monitor the success of product launches and continuously optimize strategies for better market penetration.
4. Customer Engagement:Engage with customers to gather feedback and insights on product performance and identify areas for improvement.
   Serve as a subject matter expert in customer interactions, working with customer success teams to ensure satisfaction.
5. Cross-Functional Collaboration:Collaborate with various internal teams (engineering, sales, marketing, etc.) to ensure alignment on product strategy and execution.
   Ensure that all product documentation, user guides, and sales materials are up-to-date and comprehensive.
6. AI Integration for Data-Driven Decision Making, Workflow Efficiency, and Commercial Success:Analyze product usage data and customer feedback to make informed decisions about product improvements and new features.
   Utilize AI tools and data analytics to gain deeper insights into customer behaviors, market trends, and product performance, driving intelligent decision-making.
   Leverage AI to automate and streamline workflows, enhancing operational efficiency across product development and management processes.
   Implement AI-driven automation for repetitive tasks, freeing up time for strategic initiatives and improving cross-team collaboration.
   Be commercially astute, using AI insights to create scalable business models and systems that enhance product market fit and profitability.

Requirements:

• Education:Bachelor's degree in Computer Science, Engineering, Business, or related field. A Master's degree is a plus.
• Experience: 6+ years of product management experience, preferably in the cybersecurity, hardware, or tech industry.
  Proven track record of successfully launching and managing technology products, particularly in hardware-based solutions.
  Experience working with cross-functional teams, including engineering, R&D, marketing, and sales.
  Strong commercial acumen with the ability to translate technical product features into business value.
• Technical Knowledge:Deep understanding of cybersecurity, hardware, and embedded systems.
  Familiarity with product development cycles, especially in hardware products, and an understanding of relevant security technologies and protocols.
  Proficiency in using AI tools and data analytics platforms (e.g., machine learning algorithms, predictive analytics) for data-driven insights.
  Experience with AI tools for workflow automation, process optimization, and improving team efficiency.
  Skilled in building scalable systems and processes to enhance long-term product and business growth.
• Skills:Strong leadership, communication, and project management skills.
  Ability to analyze market trends and customer needs to define product strategies.
  Excellent problem-solving skills and a data-driven approach to decision-making.
  Familiarity with agile methodologies and product management tools (e.g., JIRA, Trello).
  AI & Analytical Skills: Ability to utilize AI tools not only for data analysis but also for enhancing workflow efficiency and process automation to improve overall productivity in product management.
  Commercial Skills: Expertise in commercializing technical products and driving business growth through systemized processes and strategic product positioning.
• Personal Qualities:Strategic thinker with a passion for technology and cybersecurity.
  Strong collaboration skills with the ability to work effectively across departments.
  Ability to manage multiple priorities in a fast-paced environment.

Education:

• Bachelor's degree in Computer Science, Engineering, Business, or related field. A Master's degree is a plus.

Experience:

• 5+ years of product management experience, preferably in the cybersecurity, hardware, or tech industry.
• Proven track record of successfully launching and managing technology products, particularly in hardware-based solutions.
• Experience working with cross-functional teams, including engineering, R&D, marketing, and sales.
• Strong commercial acumen with the ability to translate technical product features into business value

Technical Knowledge:

• Deep understanding of cybersecurity, hardware, and embedded systems.
• Familiarity with product development cycles, especially in hardware products, and an understanding of relevant security technologies and protocols.
• Proficiency in using AI tools and data analytics platforms (e.g., machine learning algorithms, predictive analytics) for data-driven insights.
• Experience with AI tools for workflow automation, process optimization, and improving team efficiency.
• Skilled in building scalable systems and processes to enhance long-term product and business growth.
• Strong leadership, communication, and project management skills.
• Ability to analyze market trends and customer needs to define product strategies.
• Excellent problem-solving skills and a data-driven approach to decision-making.
• Familiarity with agile methodologies and product management tools (e.g., JIRA, Trello).
• AI & Analytical Skills: Ability to utilize AI tools not only for data analysis but also for enhancing workflow efficiency and process automation to improve overall productivity in product management.
• Commercial Skills: Expertise in commercializing technical products and driving business growth through systemized processes and strategic product positioning.

Personal Qualities:

• Strategic thinker with a passion for technology and cybersecurity.
• Strong collaboration skills with the ability to work effectively across departments.
• Ability to manage multiple priorities in a fast-paced environment.

Job Scope:

1. Programme Coordination: Coordinate events and engagements that facilitate meaningful interactions and dialogue between volunteers and participants.

2. Partnership Management: Cultivate and maintain strong relationships with community partners, local organisations, schools, and other stakeholders, recognising them as key collaborators in the development and execution of the community programmes.

3. Operations Management: Work with appointed Event Management Company to manage the complex scheduling requirements for the programme – ensuring the successful assignment of suitable volunteers to event timeslots. To also manage all logistical matters to ensure programme effectiveness.

4. Evaluation and Reporting: Monitor the effectiveness of the programme, gather feedback from stakeholders, and prepare reports to assess the impact and success of the initiative. When required, to be on-site at the programme venue to evaluate performance of facilitators and volunteers, and implement suitable interventions should programme quality fall short.

5. Budget Management: Monitor and track budget utilisation of assigned programmes and prepare reports for proper accountability of funds and resources.

Working Arrangement:

Duration: 1 Year (from Feb 2024 onwards)

Working Hours: 9am to 630pm (Mondays to Fridays)

Location: City Hall

Salary: $3500-$4000/Month

Requirements:

• Diploma or degree in a relevant field.

• Preferably possess at least 1 year of experience in community programming, event management, or cultural outreach, preferably in a museum, garden or exhibition setting, with a demonstrated focus on interactions that cater to a diverse range of audience profile.

• An interest in local history

• Excellent communication and interpersonal skills

• Proficiency in project management and the ability to work effectively in a team environment.

• Some weekend and after-work hours engagements might be required

EA License No.: 96C4864

Reg. No.: R22110485

What will you do:-

• Handle full/partial sets company account, maintain a documented system of accounting policies and procedures.
• Monthly account closing and management reporting
• Actively involved in the new ERP system
• Keep track of inventory inflow and outflow
• Provide administrative support to Sales & Service Department
• Assist HR in Updating & maintaining employee benefits, employment status & similar records
• Handle general office administrative matters or any other ad-hoc duties assigned

What it requires:-

• At least 1 to 2 years of relevant working experience
• Knowledge and proficiency in accounting technology software and databases and other business intelligence software
• Bilingual in English and Chinese as required to liaise with Mandarin-speaking customer and colleagues
• Strong time management and prioritization skills
• Excellent communication
• hardworking and genuine personality

Job Responsibilities

• Develop and implement comprehensive procurement strategies for marine operations (stores and vessel spares), ensuring alignment with company goals and objectives.
• Oversee the procurement of marine-related goods and services, including ship spare parts, equipment, provisions and other operational needs.
• Manage the end-to-end procurement process, including sourcing, vendor selection (multiple quotes) and negotiations ensuring cost-effectiveness and timely delivery.
• Identify, evaluate, and establish relationships with key suppliers and service providers in the marine industry.
• Negotiate favorable terms, pricing, and contracts with suppliers, ensuring compliance with organizational policies and regulations.
• Monitor supplier performance and maintain a database of qualified vendors, focusing on quality, delivery timelines, and cost control.
• Oversee the drafting, negotiation, and management of contracts related to marine procurement, including shipbuilding, maintenance, dry-docking, and repair services.
• Ensure that all contracts comply with local and international maritime regulations and company policies.
• Resolve contract disputes and manage risk by ensuring legal and regulatory compliance throughout the contract lifecycle.
• Monitor and manage the procurement budget for marine operations, ensuring cost control and effective use of resources.
• Develop cost-saving initiatives and negotiate better terms with vendors to reduce operational expenses.
• Prepare regular reports on procurement activities, budget adherence, and cost-saving measures for senior management.
• Apply Effective inventory management onboard ships for effective cost control.
• Lead and mentor the marine procurement and contracts team, ensuring that team members are equipped with the necessary skills and knowledge.
• Set performance goals for the procurement team and monitor progress toward achieving those goals.
• Foster a culture of continuous improvement and innovation within the procurement department.

Job Requirements

• Bachelor’s degree in Supply Chain Management, Marine Engineering, Business Administration, or a related field. A Master’s degree or professional certifications (such as CIPS) in procurement or supply chain management is preferred.
• 10 years of experience in procurement and contract management within the marine industry (Vessel spares, stores, provisions) with a proven track record of leadership and cost-saving initiatives.
• Knowledge: In-depth knowledge of marine operations, shipbuilding, repair, and maintenance contracts, as well as international maritime regulations.
• Strong negotiation and contract management skills.
• Excellent leadership and team management abilities.
• Analytical mindset with experience in budget management and cost control.
• Strong communication and interpersonal skills for vendor and stakeholder management.

A growing company, SendQuick seeks a dynamic and motivated Channel Sales and Account Manager to join our IT solution sales team. The person should have prior channel sales or key account management experience in IT solution sales. You should preferably be able to do the following:

• An independent and self starter and able to seek new sales opportunities
• Able to identify, contact, present, close and engage the distributors and resellers partners
• A sales person with strong commission earning motivation
• Be comfortable to make cold call and get new leads
• Be comfortable with technology in areas of IT systems, solution and communications
• At least 2 years in IT solution sales experience (Channel sales preferred)
• Good communication skills and able to talk to people at all levels
• Patient and understand customer requirements
• Able to work as a team and meet customers' needs
• Diligent, hardworking and work with VP Sales for reporting and strategies
• Able to meet and exceed sales target
• Willing to travel regularly to Indonesia and other countries.

You will be trained to sell SendQuick's solution including messaging systems. solution and cloud services.

Remuneration package includes Basic + Allowances + Commission.

The person should have a good command of English and understand Indonesia culture and able to make business presentation to group of people. Familiar with Microsoft Office tools are essential. Preferably a Degree holder but talented individuals are welcome to apply.

Job Description:

As an Account Manager in Chubb Singapore’s Electronic Security Business Unit, you will be responsible for managing and growing relationships with clients in the ELV contractor market. You will play a crucial role in driving sales, ensuring customer satisfaction, and achieving business objectives.

Key Responsibilities:

• Client Relationship Management:
  • Develop and maintain strong relationships with key clients in the ELV contractor market.
  • Act as the primary point of contact for clients, addressing their needs and concerns promptly.
  • Conduct regular meetings and site visits to understand client requirements and provide tailored solutions.
• Sales and Business Development:
  • Identify and pursue new business opportunities within the ELV contractor market.
  • Prepare and deliver compelling sales presentations and proposals.
  • Achieve sales targets and contribute to the overall growth of the Electronic Security Business Unit.
• Project Coordination:
  • Collaborate with internal teams to ensure the successful delivery of projects.
  • Monitor project progress and address any issues that arise to ensure timely completion.
  • Provide clients with regular updates on project status and milestones.
• Market Analysis and Strategy:
  • Conduct market research to identify trends and opportunities in the ELV contractor market.
  • Develop and implement strategic plans to expand Chubb’s market presence.
  • Stay informed about industry developments and competitor activities.
• Customer Support:
  • Provide exceptional customer service and support to clients.
  • Resolve any technical or operational issues in collaboration with the technical team.
  • Ensure high levels of client satisfaction and retention.

Qualifications:

• Bachelor’s degree in Business, Engineering, or a related field.
• Proven experience in account management, sales, or business development within the electronic security or ELV industry.
• Strong understanding of the ELV contractor market and related technologies.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

• Analyze data to identify relationships, patterns, and trends, providing valuable insights for informed decision-making.
• Design and implement business continuity strategies, policies, and processes to ensure operational resilience.
• Lead crisis management efforts, providing strong guidance during critical situations.
• Establish negotiation frameworks, including policies and defined limits, to drive favorable outcomes.
• Foster innovation by managing change and inspiring leadership at all levels.
• Build and sustain strategic partnerships with key business stakeholders.
• Develop a robust service recovery framework to enhance customer loyalty and satisfaction.
• Oversee financial planning, budgeting, and resource allocation to meet organizational goals.
• Champion a culture of service excellence, driving high-quality customer experiences.
• Leverage creativity to develop original ideas and solutions that reshape goals and reveal new possibilities.
• Promote a culture of collaboration, learning, and continuous improvement across the organization.
• Guide managers in formulating governance strategies and allocating resources effectively.
• Cultivate a diverse and inclusive work environment while strengthening business relationships.

Job Requirements

• Diploma in Business Management or a related field.
• At least 8 years of experience in F&B operations, including a minimum of 3 years in a senior leadership role overseeing multiple outlets, preferably in a Quick Service Restaurant (QSR) environment.
• Strong ability to forecast and manage budgets, ensuring financial efficiency.
• Proven experience in developing business plans and strategies with effective control measures.
• High analytical acumen to identify trends and opportunities that influence strategic decisions.
• Proficiency in Microsoft Office tools, including PowerPoint, Word, and Excel.
• Demonstrated ability to collaborate with cross-functional leaders to achieve business KPIs.
• Self-motivated, resourceful, and well-organized, with the ability to work independently.
• Visionary leadership skills with the capacity to inspire and drive teams to achieve business results.

Candidates must be willing to travel to Tuas

5 Day work week

RESPONSIBILITIES

• Provide timely and accurate financial information and analyses including management and financial reporting, budgeting, forecasting and overall control
• Lead and manage continuous improvement projects for finance department excellence
• Support Senior Manager on monthly review of entities financial performance, follow up on queries and ensure closure of action items
• Work closely with the Finance Managers to support the Directors and Group Management to achieve financial KPIs
• Review projects profitability and submit monthly reports to management, explaining delta costs and margin achievements against forecasts
• Credit review and release for new customers, release of sales orders and variation orders in SAP
• Cash flow management, including cash flow forecast and the review of foreign exchange hedging requirements

REQUIREMENTS

• Qualified accountant with at least 5 years post qualifying experience
• Good experience and knowledge in SAP systems
• Prior experience in Commercial FP&A or business partnering
• Self-motivated, dynamic and result oriented individual
• Ability to work independently and produce accurate works within tight deadlines
• Team player with initiative, willingness to learn and take on responsibilities
• Strong collaboration, consensus building, problem resolution and communication skills

Roles and Responsibilities:

• Manage effective and efficient marine fuel procurement for container vessels at designated ports and services
• Engagement of Operating vessels’ marine fuel requirements as per assigned
• Achieve cost effective marine fuel procurement by negotiating with suppliers, such as oil majors, refineries, independent suppliers, and traders
• Address and resolve issues related to marine fuel quality and quantity, and follow up with claims as needed
• Manage Marine Fuel related services providers, such as surveyors and laboratory services
• Manage invoices and payments related to marine fuel
• Provide support for additional tasks as assigned

Requirements

• Bachelor’s degree in a relevant field
• Minimum of 5 years of experience in shipping or a related maritime industry
• Experience in bunker procurement with strong negotiation skills
• Knowledge of the bunker industry and fuel specifications
• Excellent communication skills, with the ability to report and share information in a timely manner
• Positive attitude and the ability to multitask and manage tight deadlines
• Proficiency in MS Office Suite and Google Workspace

Responsibilities:

• Installs, inspects, maintains, and repairs various types and brand of all types of commercial & residential air conditioners
• Performs regular preventive maintenance and corrective works on air conditioning system
• Diagnoses electrical and mechanical defects and malfunctions
• Carries out repair works such as replacement of air con compressor, fan coil motors etc
• Recommends appropriate repair and improvement works to customers
• Perform servicing of air conditioning at customers’ residential and commercial premises that includes chemical washes, chemical overhauls, general maintenance services
• Ensure all works compliance with appliance standards and Health and Safety Act
• Daily reporting and weekly reporting to direct manager
• Any other tasks, when required by the immediate supervisor

Requirements:

• Hands-on experience in installation, maintenance (including chemical washing), troubleshooting and repairing of air conditioners
• Must be able to handle physical work due to job nature
• Responsible for providing air conditioning (air conditioning system) services, such as inspection,maintenance, installation, air conditioning failure
• Provide monthly maintenance and operation services to customers
• Effective handling of fault / emergency repairs and customer complaints
• Possess Class 3 License would be an added advantage
• Minimum 3 years’ experience is required
• 6 days’ work week (Monday to Saturday 9am to 6pm)
• Company is willing to sponsor Work pass if required
• Preferably with a certification BCA License (Air-Con License) - INSTALLATION OF STRUCTURALSUPPORTS FOR AIR-CON UNITS or equivalent
• Knowledge in SCDF Safety Requirements for the handling of R32 gas - CoC in Installation &Commissioning Air-conditioning Systems (R32 Split Unit) will be a bonus

Responsibilities:

• Perform general bookkeeping and full set of accounting functions - handle daily operational AP/AR tasks including invoicing, payment, receipts etc.
• Perform monthly reconciliation and reports
• Debts collections - Contact customer to ensure that their payments are made on time
• GST filing
• Prepare monthly sales commission and checking of incentives.
• Handle any other ad-hoc hoc assignments and projects as assigned

Reqirements:

• Meticulous and organized
• Possess positive learning attitude & a good team player
• Pro-active and able to multi-task and work independently within deadline
• Knowledge of "XERO" Software will be advantage
• With at least 2 years accounting experience will be advantage
• Working hours & days: 5 days work week 9am to 6pm
• Working location - Ubi

Job Scope:

• Support the maintenance and support of client's ICT systems.

This requires:

o working closely with the client's business users in scoping user requirements;

o budgeting and procurement of professional services to maintain and support ICT systems;

o strong project management and stakeholder engagement to ensure timely delivery and cost marksmanship;

• Manage client's ICT vendors to ensure satisfactory delivery of services.

• Support maintenance of existing client's ICT systems to ensure their smooth operations and availability, including management of contracts and change requests.

• Ensure that client's ICT systems comply with prevailing government ICT policies and requirements.

• Regularly identify and exploit appropriate technology, review and improve customers' work processes and conduct business process re-engineering when required

Requirements:

• Trained in Information Technology, Computer Science, Engineering (Computing/Telecommunication) or equivalent

• At least 3 years of relevant working experience in IT project management in the scoping, design, development, implementation and maintenance of web-based application systems

• Minimum 2 years of IT knowledge in Web Development, Cloud Technologies, Cloud Security, Agile Methodology, Database Management, and Troubleshooting and Technical Support

• Working knowledge of Cloud Service Providers, Cybersecurity, and ICT Governance will be an added advantage

• Good knowledge of computer concepts such as Operating Systems, Networking, Virtualization, Web Technologies, Cloud Computing, Deployment and DevOps, Security Best Practices,

• Self-motivated, drive, a good team players and strong ability to multi-task

• Excellent verbal, written communication and interpersonal skills

• Strong analytical, presentation and negotiation skills

Salary: TBA

Location: East

EA License No.: 96C4864

Reg. No.: R24121728

Durapower Group take pride as a Singapore enterprise specialises in the design, manufacturing, and integration of lithium battery systems for automotive and energy storage systems

This role will oversee product management team and directly reporting to Director of Engineering. The person must be able to speak English and Mandarin as he or she will also collaborate closely with the Engineering staff in China.

The person will work closely with key stakeholders from strategic development and sales, engineering and production. This person shall be well versed in communication and coordination, strategic and organized personality, proactive, experienced and skilful in managing a team. Experienced in engineering and equipped with product management skills.

Roles & Responsibilities:

· Secure and confirm customer requirements and operational profiles to communicate effectively with R&D / plant engineers and ensure successful system integration with other vehicle components.

· Offer technical assistance to clients on existing and new projects and products. Ensure customer satisfaction.

· Assign ownership and manage the company Li-Ion battery product portfolio (Commercial EV and Marine) in providing fast technical-commercial proposal (support) to BD & sales team for pre-sales activities, for APAC, EU and US.

· Updated with market competitors’ capability on product benchmarking, working closely with R&D and engineering team in Singapore and China team to achieve strategic goals.

· Working closely with Strategic Development and Engineering Director in market – product penetration, product development roadmap, in securing market leading position with right technology, right cost (ROI) and right timing, through strategic partnership and/or organic growth. Strategize cost reduction efforts with engineering, procurements and all functions to ensure competitive price.

· Achieve product standardization with core segmentation to achieve stronger product brands, better economic of scale and technological improvement.

· As the product manager/owner to manage product brochures, product manual, BOM, Spare Parts and maintenance, and to secure customer testing / certification requirements for their applications/region.

· Liaise with customers (BD/sales manager), work with PMO team and engineering / manufacturing plant to support ongoing projects as gate keeper.

· Communicate design change requests, design issues and potential optimization of battery systems to appropriate product engineering and manufacturing teams.

· Train customers and colleagues on Durapower products and applications where applicable.

· Maintain proper organization and documentation for different projects and product portfolio and ensure proper record keeping.

· Proven leadership in managing and leading product management team of multinational.

· Manage team capability to provide Engineering Field Support (as when needed). Compile field failure from Aftersales to implement CIP.

Requirements:

· Degree/Masters or Phd. in Electrical Electronics, Mechatronics, Automotive or Mechanical Engineering.

· Experienced product manager with total 8 - 13 years’ experience in development or application engineering, or system integration and product management, preferably in the space of mobility or electrification.

· Inclusive 3 – 8 years of experience in product management portfolio in mobility or electrification industry preferably with APAC, EU or US markets.

· Knowledge of Singapore and regional electrical standards, global vehicle standards and basic safety requirements.

· Proficiency in Microsoft Office (Word, Excel, PowerPoint).

· Bilingual in English and Mandarin, as the role requires close collaboration with our engineering team in China.

· Can-do attitude, and high EQ to manage customer relationships, and key stakeholders from strategic BD team, engineering team and PMO team.

· Experience working with technical – sales/BD performance related KPI.

· Work location based in SG, willing to travel on demand basis.

About Our Company
We are a Singapore-based health and wellness brand serving over 200,000 customers worldwide. We have over 50 full-time team members based in Singapore, Indonesia, Malaysia, and the Philippines.

How We're Growing With Great People

(1) We Care About Your Outcomes/ Goals
On top of that, we provide mentoring and guidance. We believe that learning and growing never stop for anyone. The best way to learn is if you have someone (a mentor or peer) to help you see the “big picture” and make more effective decisions. It’s invaluable to have a team that cares about what happens to you.

(2) Resources For Learning And Growing
Beyond this, if there is relevant training that our team members can attend to grow themselves, we are more than happy to provide it. We invest thousands of dollars into programs and consultations with REAL experts. Not many companies believe in investing as heavily as we do in our talents. We believe it's a must to continuously reinvest in our people.

(3) Team Structure
We have a flat hierarchy where ideas from everyone are valued. We do not operate on seniority or experience alone. We make decisions that drive toward our goals and we chase our goals as a team.

(4) Career Progression
Our progression structure is based on merit, contribution, and performance. Some might move faster while others require time. It's purely up to the individual how fast they want to grow. We guide and create opportunities that fit your goals.

We are looking for the best of the best, an A-team player

As a Social Media Manager with The Purest Group, you will work closely with our Content Strategists to execute creative ideas aligned with the brand guidelines and standards, engaging the user while staying true to the brand vision.

You should be familiar with the basic principles of various social media platforms (including but not limited to Instagram, Tiktok, Youtube, etc.), have a good eye for design, be capable of working under pressure, and have strong attention to detail. You should also be confident in making creative decisions independently on the projects and accounts under your charge.

Main Job Requirements:

• Content Ideation: Monitor industry trends, competitor activities, and social media innovations to develop fresh ideas and keep our our content engaging and relevant.
• Content Creation: Collaborate with internal teams and external partners to produce high-quality content (including images, videos, Reels, and Stories) that showcases our products, lifestyle, and values.
• Community Management: Engage with our community by responding to comments, messages, and mentions in a timely and friendly manner. Cultivate relationships with influencers and brand ambassadors to enhance our reach and credibility.
• Brand Voice & Consistency: Ensure that all social media content maintains brand consistency in terms of tone, style, and messaging. Uphold the brand’s values and personality across all social platforms.
• Paid Social Media Campaigns: Work closely with the marketing team to align paid campaigns with organic content. Assist in planning and executing paid social media campaigns to drive traffic, conversions, and brand awareness.
• Performance Analysis: Track and report on social media metrics, providing insights into the effectiveness of content and campaigns. Use data to optimize content strategies, improve engagement rates, and drive conversions and brand loyalty across platforms.

JOB DESCRITION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENT:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

Senior Cook Job description

The Senior cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That cook need to play as multitasking role he must be ready to washing vessels and cleaning kitchen environment

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian & north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Job Description & Requirements

Modern Trade Business Development Manager

1. Prepare the Modern Trade sales strategy & growth plans

a. Key responsibility is to drive profitability and revenue

b. Strategic planning of product mix and ordering

c. Close monitoring of inventory with logistics and operations for receiving and good stock clearance/rotation

d. Constant monitoring of P&L for each product SKU

e. Negotiate and drive opening of new stores

f. Category management and Promotion planning.

g. Driving operational efficiency for modern trade channel with operations

h. Monitoring performance and taking corrective actions

i. Resolve customer's trade issues, complaints and operational matters.

j. Manage and review outlets through frequent market visit

2. Marketing planning

a. Align and execute trade marketing and trade promotions interventions with the modern trade sales strategy and overall business strategy.

b. Plan for in-store activations, merchandising, sell-out plans with modern trade buyers.

c. Work within allocated promotional cost and ensure effective spending in driving sales and brand building.

3. Contract negotiation

a. Negotiate favourable annual trading and logistic contract with customers and suppliers

b. Work with legal to finalise contract where necessary.

4. Reporting

a. Manage Accounts receivables, work with Accounts team for debt collection

b. Dotted line reporting from 2 accounts AR team members.

c. Management reporting: Consolidation, reporting and presentation of business performance to ensure that budget/forecast are achieved

d. Analysis and tracking of projects using software tools to ensure on track in schedule, provide lens for sales to drive performing categories and correct non-performance.

Salary: Open for discussion

As a Business Development Manager, you will play a vital role in building strategic partnerships and expanding market reach within the high-demand GPU industry. You will be responsible for identifying new business opportunities, nurturing existing client relationships, and staying up-to-date with industry trends to ensure competitive positioning in the market.

Responsibilities:

• Market Research & Analysis: Conduct detailed market research to identify trends, customer needs, and emerging opportunities in the GPU market, including mining, AI, gaming, and cloud computing sectors.

• Partnership Development: Forge strong relationships with key industry stakeholders, including GPU manufacturers, distributors, technology integrators. Negotiate agreements and partnerships that align with the company's business goals.

• Product Knowledge: Stay updated on the latest GPU models, technologies, and applications. Understand the competitive landscape and positioning of your products to effectively communicate the value to potential customers.

• Pricing & Negotiation: Collaborate with internal teams to set competitive pricing strategies and negotiate deals that ensure profitability while addressing client needs.

• Cross-functional Collaboration: Work closely with marketing, technical, product and sales teams to align strategies, share market insights, and optimize the sales process.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.

• Proven experience in business development or sales within semiconductor or related industries.

• Deep understanding of GPU market, including major suppliers, products and end - user industries in Asia regions.

Experience in GPU reselling is a must, preferably with a background in sales or BD in the chip industry;

• Familiar with the sales and leasing needs of GPU clients in the Asia region;

• Ability to build and maintain long-term relationships with customers and partners.

• Good technical knowledge in GPU cloud solutions

Interested candidates please share your resume to [email protected] stating your current salary, expected salary and notice period

Regards

Shashi (R23112213)

Just Recruit Singapore Pte Ltd (EA12C6295)

• Manage, source, interview, recruit, train and or guide a Team of Recruitment Consultants.
• Build and maintain strong relationships with clients across different industries.
• Identify industry focus and set business strategies to penetrate market share.
• Drive marketing and business growth opportunities.
• Built and maintain business relationships with all clients.
• Stay well informed of industry, services and macro-economic developments to properly position the company to stay ahead.
• Facilitate weekly, monthly team meetings, manage the performance and reports to the Director.
• Manage operational and expenses.
• Meet individual KPI and Group KPIs.
• If you have what it takes, come and join us!