Country Manager (Snacks - Food Industry)

• Working days: Monday to Friday
• Working hours: 8:30am - 6:30pm
• Working Location: Ang Mo Kio

• Salary: $6,000 - $11,000

Job Description:

• The Country Manager sets overall direction for the operations, formulates strategic goals and drives organisational growth while aligning with the Company’s strategies. He/ she identifies new business opportunities, champions the organisation's service excellence aspirations and fosters strategic relationships with stakeholders. He/ she is also responsible for driving the organisation’s financial, innovation and productivity strategies based on the Company’s overall direction.

Responsibilities:

Strategic

• Deliver on country commercial and profitability targets
• Lead in budgeting and forecasting activities
• Manage business to maximize profitability. Complete ownership of costs and other overheads in line with P&L plans.
• Develop and implement strategy to accelerate company business in Singapore
• Hire, coach, and develop personnel across a range of job areas in order to meet sales and business-growth targets.
• Spear head the brand’s retail expansion in Singapore
• Identify and evaluate leasing opportunities
• Lead in real estate and building infrastructure expansion plans for boutiques and/or offices

Brand Management

• Present and share brand performance on a regular basis with the Management
• Lead the marketing team to develop, manage and execute brand targets, strategy and marketing plans
• Work closely with management to develop standard and seasonal product assortment

Operations

• Formulate and implement operating procedures and standards to ensure that company short and long term goals are met
• Work closely with the operations manager to forecast stock requirements, plan purchases, and manage inventory
• Manage the daily country operations & identify key opportunities to accelerate growth & profitability in the market(s)
• Lead the operations team to fulfil the country’s operational requirement efficiently
• Lead and implement formulation of technology strategies and roadmaps to boost business productivity

Retail Management

• Work closely with the boutiques to achieve sales targets
• Determine manpower requirements, work closely with Boutique Supervisors and HR team to recruit and develop high performing teams with the right staff at the right shops
• Optimise service performance of our retail teams through service excellence
• Monitor and optimise operational performance of boutiques inclusive of inventory flows and accuracy, team operational productivity, stock organization and training
• Support the training needs of the retail team

Requirements:

• Diploma in Business Management preferably major in Marketing, Operations Management, Supply-chain Management or Retail Management
• Minimum of 5 years' experience in the retail industry occupying a management position, preferably also experienced in managing warehouse operations

Email me your latest resume for Immediate Interview Arrangement.

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK Empowering the Community.

RESPONSIBILITIES

Responsibilities:

Compensation

• Plan and design competitive compensation and benefits in the social service sector.
• Participate in compensation and benefit processes including appraisals to support salary increases, promotions and bonus payments and assist in annual salary structures review.
• Research and analyse information on compensation statistics, market sentiments and economic indicators to support C&B strategies and initiatives.
• Identify trends and implement new practices to engage and motivate employees.
• Ensure salaries and benefits comply with the current legislation about human rights and pay equity
• Track compensation and benefits benchmarking data.
• Participate in planning and reviewing annual manpower budget assumptions and projections for submission to Finance.
• Manage annual compensation projects and initiatives (e.g. bonus calculation, salary reviews, budgeting).
• Keep track of prevailing pay rates and ensure competitiveness of the compensation plans.
• Review C&B process regularly to ensure process efficiencies and compliance.
• Work closely with internal and external partners to ensure accurate and timely reporting for effective surveys and audits

Performance Management

• Collation and analysis of cluster-wide annual Total Performance Management (TPM) results and preparation for Senior Management review and moderation.
• Manage annual performance appraisal process to ensure employee and manager sign off on the performance appraisal forms.

Benefits

• Lead annual Group insurance renewal and submission by working closely with insurance broker.
• Work with broker to analyse trends and highlight areas of concern to Management e.g. claims experience, work injury trends etc.
• Work with site HR to ensure accurate reporting of data required for insurance renewal.
• Lead staff benefits programmes.

Requirements:

• Degree in Human Resource Management or related qualifications with at least 3 years of relevant C&B experience in medium to large matrixed organizations
• Technical knowledge and hands-on experience in total rewards including salary structure design, salary reviews, market benchmarking competitiveness studies, job evaluation.
• Well-versed in local employment laws and regulations.
• Proficient in MS Office Applications (Word, PowerPoint, Excel, Outlook, etc.)
• Knowledge of Frontier software will be advantageous.
• Strong analytical skills, adaptable, meticulous and organized.
• Good business and people acumen with the ability to frame HR initiatives and expertise in a business context.
• Strong communication skills (both written and verbal) to build and maintain effective interpersonal relationships at all levels.
• Ability to work under pressure, meet deadlines and drive projects to completion.
• Well-developed prioritization, time management, and multi-tasking skills.
• Self-initiated, able to work independently and collaboratively within the team.
• Ability to handle sensitive matters with tact and discretion, while building trust and upholding confidentiality.

Job Scope:

• Lead accounting teams
• Provide guidance to team members
• Handle portfolio of clients, including assignment of jobs to teams and team members
• Responsible for billings and debtor management for portfolio
• Review work by accounting teams
• Managing team workload to meet client deadline

- Where possible or required, this would include negotiation with

the client on deadlines and corresponding fee adjustments

• Propose resolution steps for issues that may arise with clients
• Report to director on the following

- Issues that arise with clients

- Anticipated issues that may arise (eg Deadline not able to be

met)

- Time spent by teams on jobs

Required experience:

• At least 10 years of experience in outsource accounting and audit, of which a minimum of 4 years of experience in a supervisory/managerial role of 3 or more members
• Proficient knowledge in Singapore Financial Reporting Standards
• Good knowledge of Singapore payroll and taxation regulations
• Knowledge and practical experience with various accounting systems
• Member of a professional accountancy body (eg ISCA, ACCA, ICAEW, CPA Australia)

IT Business Analyst/ Project Manager (High Bonus/ Hybrid WFH)

• Basic salary + High Bonus + Attractive Benefits (depends on experience)

• Good career progression

• 5 days work week

• Salary will commensurate according to Candidates’ Work Experience & Qualifications

Responsibility:

• Building strong rapport with business users/ stakeholders, involved in requirements gathering and analysis for development / implementation of new systems and enhancements to existing systems.
• Provide on-going application support and be involved in various stages of the SDLC.
• Liaise with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Oversees all aspects of the assigned project throughout project lifecycles to ensure completion within the defined scope, quality, and time and cost constraints.
• Develops the project plan and executes the project and ensures accurate allocations of resources throughout the project. Leads multi-disciplinary teams, composed of various levels of personnel, vendors, and clients to create and deploy successful projects.
• Successful track record in project management, user and vendor management, excellent communication skills, capable of effectively influencing various internal and external stakeholders.
• Other duties as assigned or requested.

Requirement:

• Min Diploma / Degree in Computer Science/ Information Technology or equivalent
• Experience in project management, stakeholders/ vendors/ user management
• Possess leadership qualities and strong interpersonal skills with the ability to work with different groups of stakeholders.
• Good Understanding in System Development Life Cycle (SDLC) & Project Methodologies

How to apply

Interested candidates who wish to apply for the post, you may send in your updated resume (in MS Word format) to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ooi Chuan Yi (Jacky)

EA License | 14C7092

EA Registration Number | R1871737

• Responsible for operational and management of stall/kiosk, monitor and ensure smooth operations of his / her respective outlet.
• Manage the location’s inventory, food, labour and operating costs
• Maintain consistency in quality of food & beverage service, cleanliness of his / her respective outlet.
• Streamline operations procedures to improve efficiencies and optimize profitability
• Assist in the development and implementation of new food items and marketing programs
• To suggest new improved ways to every aspect of the business operations, including food, service, staff image etc.
• To optimize manpower with proper planning and allocation
• Ensure high service standard and customer satisfaction
• Staff recruitment and training
• Motivate staff and enforcing staff discipline and compliance to policies
• Conduct / attend outlet meetings and training sessions as required
• Ensure that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage

Details:

• Salary from $7,000 to $9,000
• AWS + Variable Bonus given

Responsibilities

• Ensure timely response to sales RFQ
• Partner with Sales, R&D, Supply Chain, Engineering and Factory Finance team to understand the scope of RFQ, requirements and business opportunity
• Responsible for providing price guidelines, insights and direction on Factories’ capabilities and capacity to Sales to respond to customers’ RFQ
• Coordinate with Factory Finance and engineering team to understand the COGS, Technical capability, toolings and/or new capex requirements and process capability to support the RFQ
• Scope up capex requirements for new business opportunities and present business proposal to management for endorsement
• Develop and maintain pricing book for standard packages to achieve quick RFQ turnaround time to customers
• Feedback market price to Factory Operations and Finance team to drive strategic cost improvement projects to remain price and cost competitive
• Track and report RFQ status, provide pipeline visibility to management team and factories
• If the incumbent has good experience in back-end packaging/assembly process and materials, may need to provide technical guidance to pricing team
• 
  

Requirements:

• Degree in Finance / Engineering
• At least 5 years in the semiconductor industry
• The candidate should have knowledge and experience in semiconductor wafer test and final test process and operation. Knowledge and experience in Assembly packaging will be a plus
• Exposure to Sales & Business Development will be a plus
• Attention to details is critical as we only get one chance to provide the “right” price
• Comfortable to work with numbers in detailed manner
• Experience and/or willingness to work closely with a cross functional team
• Be able to manage people by influence.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities

• Develop new businesses and managing existing customers relationships
• Responsible for achieving company objectives and revenue targets
• Able to increase the value of current client asset size and attracting new ones
• Advise clients on investment products and services.
• Able to identify potential customers and convert the sale leads into successful deals
• Able to fix appointments with customers and introduce the products and services to them
• Able to manage, develop and train team members to achieve their goals

Requirements

• Minimum 1 year of experience is required for this position
• Diploma/Degree in a related discipline or equivalent
• Good interpersonal skills, excellent communication
• Ability to work independently and under pressure.
• Able to work in a team

Gemini Personnel, we are two award-winning manpower consulting group

This year we are celebrating 40th as Asia Region Agency Pride servicing some of the world fortune 500 companies .

In this role , you manage full lifecycle recruitment for professional to senior level positions. Act as a strategic and tactical talent acquisition partner to assigned business unit(s) to facilitate the achievement of the business goals as it relates to attracting and acquiring top talent.

Identify and recruit highly qualified candidates in the least amount of time from a variety of sources. Assist with the on-going implementation of an overall talent acquisition strategy focused on attracting talent specifically tailored to key client groups.

Partner with hiring managers and HR within a highly matrixed environment to identify top quality candidates

Think critically when complex challenges arise and find solutions

Work closely with hiring managers to understand the needs of the business and help develop a recruitment strategy to support current hiring needs and future growth

Establish and/or maintain effective relationships with hiring managers, HR business partners, candidates, and Talent Acquisition team members

Establish and execute full-cycle sourcing strategies utilizing knowledge and technical expertise of recruitment principles and best practices to obtain results

Use traditional and non-traditional resources, including new concepts, techniques and standards (career fairs, online job board, community networking events, social media, etc.), to identify and attract quality candidates

Manage current candidate activity in the applicant tracking system (ATS); suggests alternate recruiting methods as appropriate

At Pontiac Land, our Human Capital Vision is:

Each individual valued, respected and contributing.

Each team cohesive, learning and aligned.

Each leader serving, coaching and modelling excellence.

Exciting benefits and opportunities await talents who join us! We seek to offer the following:

• A nurturing and team-based culture, with structured training and career development opportunities
• Comprehensive medical coverage, health and wellness programmes and Flexible Benefits for customized suite of benefits
• Unique schemes and benefits and inclusive of employee rates at our hotels and retail mall, subsidized lunch, birthday leave, examination leave and volunteer leave.

Job Responsibilities:

• Carry out preventive maintenance of properties and attend to all work orders issued by tenants and management
• Ensure compliance with safety rules and regulations
• Maintain and monitor building systems
• Assist the department in all aspects pertaining to electrical, ACMV, plumbing and sanitary
• Conduct preventive and corrective servicing, inspection, replacements of Fire Protection and Fire Alarm Systems
• Troubleshooting of fire alarm panel and pump panel

Key Requirements:

• Minimum 2-3 years of related building maintenance experience
• Skilled in Building Works, M&E, Air-Con and/or Electrical
• Flexibility to work in rotating shifts, including evenings, weekends, and holidays.
• Independent, proactive and responsible team player
• Effective communication skills to work collaboratively within a team and communicate with tenants and management.

Responsibilities:

• To prepare and provide weekly flash, monthly flash, monthly forecast, dashboard, and presentation slides.
• In charge of Inventory Management (e.g. half-yearly stock take, monthly inventory provision and Stock Sales analysis).
• Analyze and provide commentary of monthly balance sheet fluctuations.
• Submission of monthly CAPEX for Corporate reporting.
• Prepare monthly mark to market valuation of outstanding Hedging Contracts.
• Review and approve 3rd party and Intercompany payments.
• Involved with Treasury Management by ensuring there are sufficient funds for operational use by monitoring cash book and bank balances.
• To co-ordinate and facilitate reporting deadlines related to the Legal Entity such as statutory audit, tax compliance, government survey.
• Prepare yearly tax computation.
• To review the intercompany reconciliation prepared by the Assistant Accountant and make the necessary adjustments in the Group Reporting packages (BPM).
• Review Hedging requests and maintain proper records prepared by the Assistant Accountant
• Review Bank reconciliation prepared by the Assistant Accountant
• Responsible for accounting, secretarial and tax matters of subsidiary in Australia
• Manage Direct Report (Assistant Accountant) regarding organizational and daily operational matters.
• Monitors progress, review and supervise direct reports for work quality.

Requirements:

• Degree in accountancy or equivalent, preferably with CPA designation
• Minimum 3 years’ experience in similar position, preferably 5 to 8 years
• Advanced (knowledge of formulas) or professional skill level in Excel, experience in SAP will be a plus.
• Experience working for MNC will be a plus
• Understanding on concept of Managerial EBITDA and Managerial Free Cash Flow, Operating Working Capital Requirement will be a plus.
• Analytical, detailed oriented, accurate with a sense of urgency to complete projects.
• Independent, proactive with strong initiative and positive working attitude
• Able to organize and prioritize tasks well and work to tight deadlines or under pressure without close supervision with good time management skills.
• Will drive/execute key initiatives and see them through to successful implementation.
• Demonstrates good communication and interpersonal skills with employees of all levels.
• High level of written and spoken English.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Highlights

• Attractive remuneration package, commission & incentives.
• Annual Bonus. Medical & Dental benefits.
• Guaranteed commission up to $1200 in first 3 months.
• Career advancement propect.
• Good portfolio of regular and returning customers.
• Professional Retail Training. Staff Purchase Discount

We are looking for enthusiastic, fashion-loving Full Time Stylists for our Alice & Olivia Boutique.

• Accountable for reaching personal sales goals and contributing in achieving the store goal
• Utilize company selling tools to ensure customers receive excellent customer service
• Maintain current product knowledge and utilize to maximize daily sales
• Accountable for maintaining and updating client books with detailed information on customers
• Develop and maintain client relationships
• Ensure image and grooming standards are professional and reflective of the brand
• Assist in processing and replenishing merchandise and monitoring floor stock
• Maintain company visual standards at all times
• Comply with all point of sale policies and procedures

REQUIREMENTS:

• Nitec, N Level or above
• Experience in fashion retail industry
• Excellent interpersonal skills with great personality
• Immediate available is highly preferred

Who we are:

COL is an independent neighborhood restaurant and bar on Keong Saik Road focusing on a high quality, seasonal food offer with an emphasis on sharing and coal and wood fireplace cookery. With a casual but elegant service style that we’ve become known for, exceptional wines and cocktails we’ve built a strong local following and we’re looking to continue doing this for the year ahead.

Your role:

To head up the team at COL and continue the success of the business. By heading up and leading a team of 3 HOD’s and a team of 20 your key focus will be on ensuring exceptional experiences to all our guests through excellent service.

What we’re looking for in you:

• Having a passion and strong knowledge set for food, drink and service is key to this role
• To be a hands on people person that can lead from the front and confidently engage with our guests
• Having a good work ethic and being able to step up in challenging situations
• A proven track experience in a similar environment with references to support this
• Self drive and positivity will be a key attribute in the role
• The desire and determination to develop and grow with a small start-up business

Your key responsibilities:

• Supporting, motivating and developing a team of 3 HOD’s in their day to day roles
• Ensuring that our guest experiences are at the highest level reflected by feedback and our online reviews
• Full P&L responsibility, target setting and managing of budgets
• Pro-actively driving revenue through activations and events
• Development of the offer and moving the offer with current market trends
• Ensuring that building upkeep and maintenance are to the highest level
• Ensuring the team are led with a clear direction and goals with clear KPIs
• Full responsibility of the the health and safety of our team and guests

What we offer:

• Sign-on and Referral Bonus
• 5-day work week (Tuesday to Saturday and every last Sunday of the month)
• Flexi Benefits
• Late Night Transport
• Birthday Leave Birthday credits ($75 col voucher - 1month validity)
• 30% staff discount at COL & 1880
• Meal Allowance $168
• Transport Allowance $100
• 14 Annual Leave (increase yearly)
• Performance & Salary Review twice a year
• Bonus
• Group Insurance ( GP- unlimited free consultation & medicine, Hospitalisation, TCM)

Jobscope Includes:

1) Aircon Servicing

2) Aircon Troubleshooting, Diagnostic, and Repair

3) Class 3 license will be good

4) Have working experience in Agent (manufacturer) will be an added advantage

5) Have experience in checking Splits, Multi Split, VRF, VRV systems

6) Independent in work

7) Good team player

FIDReC is an independent and impartial Alternative Dispute Resolution institution. It is the premier institution specialising in the resolution of financial disputes between consumers and financial institutions. We are expanding and invite suitable candidates to apply for our Manager, Banking and Investments, Alternative Dispute Resolution position.

Job Responsibilities:

• Handle and mediate financial disputes, dealing directly with consumers and financial institutions on their disputes over the telephone, email, through face to face interviews and during mediation conferences
• Seek to mediate a solution acceptable to both parties through mediation (Cases that are not settled may be referred to FIDReC’s Adjudicators)

Job Requirements:

• Relevant experience in the Banking industry or Fintech industry ( especially around e-payment services) with a good grasp of product and process knowledge or complaints handling experience will be an advantage.
• Relevant working experience in general mediation and/or mediation specialising in financial disputes will be an advantage.
• Possess a good degree from a recognised tertiary institution and also possess the maturity, aptitude, skills and experience for mediation and dealing with disputants.
• Suitable candidates who demonstrate the required competence and commitment may be promoted to supervisory positions

Salaries are negotiable, and would depend on candidates’ qualifications and experience. Please apply with your resume attached, stating current and expected salary.

Who we are

COL is an independent neighborhood restaurant and bar on Keong Saik Road focusing on a high quality, seasonal food offer with an emphasis on sharing and coal and wood fireplace cookery. With a casual but elegant service style that we’ve become known for, exceptional wines and cocktails we’ve built a strong local following and we’re looking to continue doing this for the year ahead.

Your Role:

• Assist the Executive Chef and Head Chef in all aspects of service and food preparation
• Uphold the standards of food presentation, production, and portioning
• Monitor the preparation of the dishes to ensure adherence to recipes and specifications
• Perform day-to-day kitchen activities efficiently
• Ensure a high standard of food hygiene at all times
• Guide, train, and supervise junior members
• Track inventory of food supplies and order supplies on a scheduled basis as determined by menu and estimated number of diners

What we are looking for:

• Ability to work on weekends and public holidays
• 3 to 5 years of relevant work experience (salary will commensurate with experience)
• Certificate in culinary skills or equivalent
• A high standard of personal hygiene and grooming
• Ability to multitask in a demanding environment
• Reliable and good team worker
• Able to work on Public holidays and Eve

What we offer:

• Sign-on and Referral Bonus
• 5-day work week (Tuesday to Saturday and every last Sunday of the month)
• Flexi Benefits
• Late Night Transport
• Birthday Leave Birthday credits ($75 col voucher - 1month validity)
• 30% staff discount at COL & 1880
• Meal Allowance $168
• Transport Allowance $100
• 14 Annual Leave (increase yearly)
• Performance & Salary Review twice a year
• Bonus
• Group Insurance ( GP- unlimited free consultation & medicine, Hospitalisation, TCM)

As the Contact Centre Manager, you will be responsible for overseeing and optimizing the performance of our contact centre, ensuring that customer interactions are efficient, effective, and aligned with the company's service standards. You will play a pivotal role in driving customer satisfaction, team productivity, and process improvements within the contact centre.

B. JOB SCOPE/ KEY RESPONSIBILITIES

1. Lead and motivate a team of customer service representatives to achieve performance targets and deliver exceptional customer service.

2. Conduct regular coaching and training sessions to enhance the team's skills and knowledge.

3. Monitor key performance indicators (KPIs) and implement corrective actions to ensure targets are met or exceeded.

4. Develop and implement effective contact centre strategies to improve operational efficiency.

5. Analyse customer feedback and develop initiatives to continuously improve service quality and implement best practices to enhance the overall customer experience.

6. Be responsible for managing the contact centre’s overall cost and ensuring its financial viability (before allocation of HQ cost).

7. Leverage technology solutions for enhancing contact centre operations.

8. Provide regular updates on contact centre’s performance and utilize data-driven insights to make informed decisions and drive continuous improvement.

9. Identify and assess any business and operational risk pertaining to contact centre constantly and develop internal controls to prevent, detect or mitigate them.

10. Ensure contact centre meet all operational and audit requirements of its funders and customers and follow up with rectifications of non-compliances where necessary.

11. Any other work-related other duties and responsibilities that may be assigned by the management from time to time.

C. JOB HOLDER’S REQUIREMENT

• Bachelor's degree in Business Administration, Management, or a related field.

• Proven experience in contact centre management with a minimum of 8 years in a leadership role.

• Strong ability to budget and perform financial analysis.

• Strong knowledge of call centre technology, performance evaluation techniques and customer service metrics.

• Strong problem-solving ability and analytical skill.

• Self-starter and resourceful.

• Excellent multitasking, time management, and leadership skills.

• Passionate in working with person with disabilities (PwDs)

• Great office culture and flexible working environments
• Strong career opportunities within the organization

About Our Client

Our client is a European MNC that has a strong presence in the Automotive industry, and carry some of the most premium brands available in the market. They are currently looking for an Internal Audit & Controls Manager to supervise audits across subsidiaries, ensure compliance with policies, manage process exceptions, report risks and control deficiencies, oversee corrective actions and implement control framework while assisting in ad-hoc accounting and finance operations across the region.

Job Description

• Develop internal audit procedures tailored to specific business processes.
• Assess and provide assurance that risk management, control, and governance systems align with organizational objectives.
• Conduct regular audits across subsidiaries to ensure compliance and manage process exceptions.
• Communicate identified risk and control issues to stakeholders and offer recommendations for improvement.
• Maintain transparent communication with stakeholders and present findings effectively.
• Aid subsidiaries in implementing process handbooks and SOPs by collaborating with stakeholders.
• Take charge of SOPs involving multiple entities to secure stakeholder buy-in.
• Evaluate current SOPs in Asia and propose necessary enhancements to boost efficiency, reinforce internal controls, and improve customer service.
• Support local management and key process owners in implementing necessary improvements.
• Ensure continuous updating of internal processes and SOPs in line with business growth.
• Collaborate with the IT team to optimize sharing of processes and SOPs among teams.
• Assist the CFO in new company setups and corporate governance matters.
• Ensure new companies' business and financial processes align with existing organizational procedures.

The Successful Applicant

• Bachelor's degree in Accounting or a related field, or equivalent professional qualification.
• At least 5 years of experience in Internal Audit or Controls
• Strong interpersonal skills with collaborative, business-partnering mentality.
• Collaborative team player with initiative, effective communication, and presentation abilities.
• Capable of working efficiently under tight deadlines to fulfill job requirements.
• Willingness to travel to subsidiary offices, with up to 50% travel expected.

What's on Offer

• Great office culture and flexible working environments
• Strong career opportunities within the organization
• Regional exposure and opportunities

Contact

Rachel Hee (Lic No: R22111006/ EA no: 18S9099)

Quote job ref

JN-032024-6365136

Phone number

+65 6541 9960

Michael Page International Pte Ltd | Registration No. 199804751N

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Job Description

• Industry/ Organization Type: Manufacturing/Engineering
• Position Title: Assistant Finance Manager / Finance Manager
• Working Location: Ang Mo Kio
• Working Hours: 5 days (Monday to Friday 8.30 AM – 6 PM)
• Salary Package: Basic Salary up to $7,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Oversee subsidiaries’ accounts and month-end closing process to ensure timely submission of financial reports
• Responsible for the monthly group financial reporting
• Manage the intercompany reconciliation
• Assist in preparing audited financial statements and annual report
• Liaise with external auditors, tax agents, bankers, and government authorities or agency
• Quarterly GST submission
• Other ad-hoc finance duties as assigned

APPLY NOW!!!

• Degree in Accounting or equivalent professional qualification (CA, CPA, or ACCA)
• At least 5 years of accounting/finance experience
• Candidates with prior audit experience in a public accounting firm, or experience with financial reporting in a listed company are preferred
• Group consolidation experience would be an advantage
• Familiar with Microsoft Dynamic Navision System is an advantage
• Strong team player with excellent interpersonal and communication skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65842 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Audit Manager (Banking/Insurance)
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Basic up to $ 8,500 + Twice Yearly Performance Bonus
• Duration: Permanent

Key Responsibilities

• Supervise the execution of audit engagements for financial services clients, with a focus on banking and capital markets, in compliance with relevant regulatory and professional standards.
• Ensure the timely and accurate completion of audit portfolios, managing budgets, resourcing strategies, billing, and collections.
• Oversee the management of audit portfolios, including monitoring progress against plans, timelines, and milestones.
• Drive the client experience by managing client relationships and accounts effectively.
• Build and manage a professional audit team, providing regular coaching and feedback for continuous performance enhancement.
• Engage the team to deliver value-added services to clients.
• Maintain a working knowledge of accounting literature, trends, and technical issues relevant to the financial services industry.
• Stay informed about industry trends to identify potential issues, risks, and best practices.

APPLY NOW!!!

• Bachelor’s Degree in Accountancy, preferably with a professional qualification in CA (Singapore) or equivalent.
• Minimum 5 years of audit experience.
• Experience in auditing clients in banking and capital markets, payments, and/or fintech space preferred.
• Strong technical knowledge of risk management, compliance requirements, auditing standards, and accounting principles.
• Excellent project management and time management skills, with the ability to adapt quickly to changing demands.
• Excellent verbal and written communication skills, with the ability to work effectively across all organizational levels.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65909 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

"To be the most loved everyday food and groceries destination!" - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

As the Product Design Lead/Manager, you will spearhead the designers that are driving Customer Retention through compelling design strategies. Your leadership will bridge UX, product management and engineering, ensuring seamless collaboration and communication with key stakeholders. Your role is pivotal in harmonizing design processes and language across the Product organization, while also contributing to project-specific needs and novel concepts.

What's on the menu:

• Leadership & Development: Leading by example and not being afraid to get hands-on. Nurturing, mentoring, and empowering a lean team of product designers to excel in their craft and career.
• User Advocacy: Championing user needs, integrating user-centric approaches across design and development phases, thereby enhancing product relevance and user satisfaction.
• Data-Informed Design: Utilising data analysis and user feedback to refine concepts, ensuring our designs meet and exceed user expectations.
• Design Excellence: Elevating our global design standards by expanding our toolkit and pattern library, rooted in user and product insights.
• Process Innovation: Optimising and refining design processes within an agile framework, adapting to the dynamic needs of the business.
• Collaboration & Influence: Forging strong relationships with peers across design, product, and engineering, contributing to a culture of innovation and excellence.

What you can bring to the table:

• Bachelor's degree in UX-related fields (Human-Computer Interaction, Graphic Design, Visual, Human Factors, Communication Design, or Product Design).
• A minimum of 2 years experience in leading or managing design teams, with a portfolio that showcases a user-centered design approach and meticulous attention to detail.
• Exceptional skill in either UX or UI design, with a well-rounded foundation in both disciplines.
• Proven ability to lead discussions, storytelling and advocating for design solutions. Ability to influence design practices with compelling narratives and rigorous analysis.
• Familiarity with scrum methodologies and the ability to thrive in fast-paced, agile environments.
• Strong command of design tools like Figma, with experience in developing or managing design systems as a plus.

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

"To be the most loved everyday food and groceries destination!" - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

We are seeking a Senior Product Manager (Evaluation & Rewards) to be responsible for crafting comprehensive user experiences centered around points and rewards to enhance customer retention. Your scope will encompass ownership of diverse retention tools, including partner points, sponsored rewards and deals, vendor rewards, and a centralised points wallet. You will be collaborating closely with marketing, engineering, design, and data teams, you will formulate and implement a product strategy aimed at rewarding users, fostering loyalty through sustained value for those who regularly engage with the platform.

What's on the menu:

• Setting the vision, product strategy and roadmap to drive growth and business impact.
• Defining metrics to measure the health and success of your products and initiatives.
• Running experiments to support your product decisions with data.
• Identifying and executing on opportunities to optimise acquisition funnel and improving user onboarding.
• Understanding user needs and building delightful user experiences in collaboration with the design team.
• Aligning with business stakeholders and other product teams to drive meaningful outcomes and ensuring cohesive user experience.
• Leading product execution and helping your squad members thrive.
• Working closely with the engineering teams across products to build scalable and robust solutions.
• Keeping apprised of innovations and trends in the industry as well as emerging technologies, and inspire teams to stay ahead of the curve.

What you can bring to the table:

• Bachelor's degree in Business, Computer Science, Natural Science Studies, or a related field.
• Proven experience of around 6 or more years in successfully building products for consumers in growing markets (experience in consumer facing products is strongly preferred).
• Efficient in developing product strategies and roadmaps, deriving insights from data and understanding high-level technical architectures.
• Obsessed with the user experience and have a track record of successful collaboration with designers.
• Experience running experiments and leveraging qualitative and quantitative data, balanced with product sense, to drive product decisions.
• Good at leading and influencing, and demonstrated product leadership in the past.
• Solid experience in leading agile teams and great at turning epics into well-structured user stories.
• Curious growth mindset, not afraid of challenging the status quo, and thrive in a fast-paced and dynamic environment.
• Good in dealing with ambiguity and able to balance priorities.
• Excellent communication, presentation, and interpersonal skills.

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Job Description

• Industry/ Organization Type: Freight Transport
• Position Title: Sales Manager
• Working Location: HarbourFront
• Working Hours: 5 days (Mon – Fri, 9.00 am – 6.00 pm)
• Salary Package: Basic + AWS + $100 Mobile Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Manage and lead the Sales team.
• Coordination between internal departments as well as agents and relevant parties on ISO tank and Flexitank trade matters.
• Liaise with agency offices on sales activities, market situation, sales leads and potential customers.
• Administration of sales order processing including sea imports and exports processes.
• Ensure all destinations cost requests to agents from inside and outside region are responded to promptly and accurately.
• Manage all regional tender requirements.
• Negotiate and finalize contracts and pricing agreements with clients.
• Coordinate with internal teams as well as agents to ensure timely and accurate execution of shipments.
• Responsible for the sales budget set forth by management.
• Set and execute the sales policy in conjunction with Company management.
• Negotiate sales contract with Asia Pacific customers that is in line with Company management and Pricing team.
• Analyze the traffic flows to measure probability on a round trip/triangular-based mode in conjunction with Cost Control Data.
• Ensure communication and tasks related to other departments and agents are completed in a timely fashion and adhere to deadlines set, including monthly reporting to management.
• Set up and execute regular visits to Company customers as well as relevant branch offices in the geographical region.
• Analyze statistics and execute market research in the present markets as well as those targeted for development.
• Other ad-hoc duties and initiatives assigned.

APPLY NOW!!!

• Diploma/ Degree in Logistics or equivalent
• Minimum 5 years of relevant experience, with knowledge in ISO Tank/ DG goods/ Flexitank.
• Minimum 5 years of managerial experience in leading a team
• Strong commercial acumen to achieve the company’s target.
• Good communicator and fluency in English (oral and written) are required
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and able to work independently
• Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
• Able to multitask and handle work professionally, maturely and efficiently
• Experience in handling overseas agents and offices would be helpful

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65962 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781