☑ $ 2800 - $3500 + Good Benefits & Attractive Bonuses !!

☑ Semiconductor Equipment Top 10 Supplier – MNC

☑ East Area - 4 mins walk from DTL

☑ 5 Days, 8.30am – 5 : 00pm.

☑ Cleanroom Experience + own transport highly advantageous !!

Main Duties

• Machine setup, installation, servicing, troubleshooting & repair.
• Handle Jigs and report writing.
• Provide training and support to customers fab on equipment usage.
• Perform standby and ad-hoc duties as required.

Job Requirement

• NITEC, Diploma in Electrical, Electronic or Mechatronics.
• Able to work irregular hours & standby duty.
• Semiconductor or automation background highly advantage !
• Candidates without experience are welcome to apply, training provided !!

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button or email to [email protected]

Only shortlisted candidate will be notified

Kam Soo Leng, Yvette

Registration: R22107492

☑ Energy Industry - Good Benefits & Career Prospect.

☑ Own Vehicle – Trp Allowance $800

☑ Basic $3800 – $5000 + AWS

☑ Mon – Fri , 8.30am – 6:00pm

☑ Ubi Tech Park

Job Responsibilities

• Drive sales and business development in the assigned region.
• Create and execute sales and marketing strategies to meet targets.
• Engage in commercial and technical discussions with clients.
• Work with customers and design engineers to specify products.
• Seek new business opportunities to grow market share.

Job Requirements

• Diploma/ Degree in Electrical or Electronic Engineering or equivalent.
• 3-5 years sales experience in Marine, O&G, Petrol, Utilities & Power plant & EPC contractors.
• Possesses own transport.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Or email to [email protected]

Only shortlisted candidate will be notified

Yvette Kam Soo Leng

Registration: R22107492

Job Scope and Responsibility

12 months contract

Location: Changi BUsiness Park

Job Scope:
Overall Management
- Execute strategic communication programs for internal and external audiences
- Support the Singapore communications team on media relations, social media, issues management, customer & staff events, community relations and internal staff communications and campaigns
- Conduct and collate research necessary for drafting speeches and memos for senior leaders
- Coordinate and manage administrative tasks and logistics for senior visits, CCO town halls, volunteer activities including Global Community Day initiatives, global brand campaign activations etc.

Governance and Controls
- Manage and support all governance processes including approvals for U.S. government officials at events, audit.
- Maintain and update the records management system and quarterly reporting for the team, and any other adhoc reporting requirements by the regulator or government agencies.
- Monitor and manage budgets to specific briefs.

External Communications
- Regular media monitoring and analysis. Manage vendors when required.
- Identify speaking opportunities and platforms to position senior management and support them in their communications needs.
- Liaise with government and industry partners where necessary on speaking engagements for business leaders

Internal Communications
- Execute internal communications plans to ensure that key messages reach staff
- Maintain the Singapore intranet pages, assist with internal memos and quarterly newsletter creation.
- Compile and update business information, presentations and fact sheets
- Develop materials to support internal communications strategies including talking points, PowerPoints etc.
- Leverage all internal platforms to disseminate key messages.

Customer and Staff Events
- Lead, plan and execute internal and external events
- Oversee all planning, creative designs, written materials, logistics and on-site management for each event
- Prepare briefing documents for senior management
- Work with partners and vendors to execute events.

Community Relations
- Provide strategic input and oversee coordination on selected internal and external projects
- Oversee creative development and production, content and written materials.


Skills and Knowledge Required:
- 6-8 years working experience in an MNC’s communications department, a Public Relations agency or in journalism
- Fluent in English and outstanding written English skills
- Understand how traditional and social media work and be able to leverage them
- Strong project management skills
- Experience in banking is an advantage
- Relevant degree or diploma


Personal Attributes:
- Self-starter who takes ownership and follows through with great attention to detail.
- Ability to work under pressure and with tight timelines
- Excellent interpersonal skills and able to work as a team with colleagues at all levels of the company
- Analytical and creative

Interested acnddidates please share your details resume to [email protected] with all details

Digital Engagement- 5months contract (maternity cover)

Location: Asia Square Tower

Salary: upto 7500 pm

Job Background/context:

Support premium product and premium client contacts and digital engagement activities, to review, and evaluate all campaigns and digital client engagement request across all digital channel (EDM, Push Notification, MBOL Placement, etc) to ensure all the campaign and digital communication to the Citigold and CPC clients are wealth first, client centric, value added, and drive the end to end journey to achieve the incremental sales, NNIA, and digital revenue.


Key Responsibilities:

1) Support the premium product and premium client contacts and digital engagement activities, to review, and evaluate all campaigns and digital client engagement request across all digital channel (EDM, Push Notification, MBOL Placement, etc) to ensure all the campaign and digital communication to the Citigold and CPC clients are wealth first, client centric, value added, and drive the end to end journey to achieve the incremental sales, NNIA, and digital revenue.

2) Support to prepare the client contact dashboard on monthly basis to share across business for performance tracking, optimization, and best practice learning.

3) Experience as marketing manager, segment, or product manager in financial service industry for at least 5 years. Preferred to have knowledge and experience on digital channel marketing and commercialization.

4) Team player and good interpersonal skills is required to perform the day to day activities which requiring the collaboration with multiple business and function teams.

Interested candidates please share your resume to [email protected] with all details like current salary, epxected salary and notice period

Regards

Shashi (R23112213)

Just Recruit Singapore Pte Ltd (EA12C6295)

We are hiring for a marketing manager with some experience to lead and manage a subset of the following roles:

Help our SEO efforts via

• Sponsored editorials
• Content creation (we will hire a technical writer)
• Plan and execute performance marketing campaigns (ads on FB/Google) with profitable ROI

To discover and implement new novel acquisition channels such as:

• Newsletter Sponsorship
• Affiliate programs

Requirements:

• Minimum Qualification Level: Polytechnic
• Field of study: Any
• Minimum Years of Experience: 2-3 years of relevant work experience required for this role
• Looking for candidates available to work: Monday: Morning, Afternoon
  Tuesday: Morning, Afternoon
  Wednesday: Morning, Afternoon
  Thursday: Morning, Afternoon
  Friday: Morning, Afternoon
• Working rights as are necessary for this role
  

Dear sincere applicants, please proceed to fill up the Google Form https://docs.google.com/forms/d/e/1FAIpQLSeIBP8vRF35BH_kts1BFA0E_qeKoP7vR7EziGYFfDhmgD1v3Q/formResponse

Responsibilities

The Project Manager is responsible for leading projects from conception to completion. This role requires a blend of technical knowledge, leadership skills, and project management expertise. The Project Manager will work closely with cross-functional teams, stakeholders, and external partners to ensure successful project outcomes.

1) Project Planning and Management

i) Acquire project requirements such as human resource, required information, various agreements and material or technology needed

ii) Conduct regular project reviews to recommend schedule changes, cost or resource adjustments

iii) Develop the project plan including detailed activities, resource planning, cost estimation

iv) Drive project discipline to document scope changes, issues and risks that affect implementation

v) Drive project to meet schedules, budget, manpower and technical quality targets

vi) Review project plan to determine time frame, funding limitations, procedures for accomplishing projects

vii) Work with stakeholders to establish and gain consensus on project goals, objectives and deliverables

viii) Work with users, technical staff and management to determine and resolve issues associated with project implementation

2) Team Management

i) Define common goals, direction and accountability among staff

ii) Develop staff through ongoing coaching, mentoring and career discussions

iii) Drive effective performance management practices within the department in accordance with organisation policies and procedures

iv) Oversee team management including budgets, forecasting, work allocations and staffing

The ideal candidate shall possess the following

· Bachelor's degree in Computer Science, Information Technology, Business, or related field

· At least 5 years of project experience in project management, with a focus on IT or software development projects. Experience with Agile/Scrum methodologies is preferred

· Preferably be a Certified IT Project Manager, Project Management Professional (PMP), Certified Information Technology Project Manager (CITPM), Certified ScrumMaster (CSM) or similar certification is desirable

· Knowledge of software development lifecycle, Familiar with both waterfall and agile software development framework would be advantageous

· Good communication, leadership, and problem-solving skills. Ability to work under pressure and manage multiple projects simultaneously

Salary shall commensurate with experience and qualification

Job descriptions:

• Organize workflow by assigning responsibilities and preparing schedules

• Set daily/weekly/monthly objectives and communicate them to employees

• Identify issues in efficiency and suggest improvements

• Enforce strict safety guidelines and company standards

• Manage day to day operation

• Providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators

• Ensure safety compliance, quality control of equipment

• Develop training materials and conduct training session

Key Responsibilities:

• Order and Inventory Management: Efficiently handle online sales orders and maintain optimal inventory levels.
• Product Listing and Promotions: Accurately list new products and implement promotional activities to boost sales.
• Customer Support and Communication: Provide prompt responses to customer inquiries, handle inbound calls and emails professionally, and ensure high customer satisfaction.
• Coordination and Administrative Duties: Collaborate with warehouse staff, follow management directives, and perform daily administrative tasks efficiently.
• Reporting and Analysis: Prepare and analyze reports on sales performance and key metrics.
• Reputation Management: Monitor and address customer reviews and feedback to maintain a positive brand reputation.
• Customer Order Processing: Process and follow up on customer orders, including quotations, pricing, availability, and shipment confirmations.

Qualifications:

• 2-3 years of E-commerce platforms & customer service experience.
• Strong passion for customer service with a commitment to ensuring customer satisfaction.
• Excellent communication skills, both verbal and written, with professional telephone etiquette.
• Meticulous in providing accurate information and adept problem-solving skills.
• Exceptional organizational skills and attention to detail.
• Strong work ethic, positive attitude, and genuine desire to learn
• Proficiency with e-commerce platforms is highly desirable.
• Minimum Diploma in any discipline.

What We Offer:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• A supportive, collaborative, and innovative team environment.

Role:

• Ensure the smooth and safe operation of the company’s vessels, meeting all safety and regulatory requirements while delivering efficient and cost-effective solutions to clients.
• Conduct audits and vessel inspections to ensure that office staff and crew consistently follow safe work practices.
• Communicate with customers to bridge QHSSE documents, ensuring satisfactory contract fulfillment to end clients.
• Monitor and report on the status of Charterer’s energy, health, safety, and environmental audits and inspections.
• Implement Charterer’s energy, health, safety, and environmental management systems.
• Track accidents/incidents and ensure preventive actions are taken.

Requirements:

• Degree in any field; QHSSE qualifications are advantageous.
• Solid understanding, knowledge, and experience in ISM, ISPS, SOLAS, MARPOL, Marine Operations, ISO 14001, ISO 45001, and ISO 50001.

Job Description :

• We are looking for an individual looking to take the next step in their career as a recruiter.
• You will lead a recruitment team, and play a key role in the strategic growth of our company.

Job Highlights:

• Location: next to Tai Seng MRT
• Working Hours: 5 day hybrid work week
• Bonus: AWS and monthly commission
• Culture: We are a young team with a fun and supportive environment, as well as an award winning company. We believe in having fun while you work
• This role will earn high commission, and possibly a profit-sharing model.

Requirements:

• CEI certification
• At least 5 years of recruitment and/or management experience in a recruitment agency

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating of staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Job Description

• Consistently maintain regular observation and evaluation of infant/toddler’s development and growth progress
• Ensure safety of each child through close supervision, whether in the classroom setting, play area, or any other areas within the school compound
• Perform childcare / infant care routines in a prompt and hygienic manner that is consistent with the early years child development practices. These routines include diapering, feeding, bathing, hand washing, napping and transitioning between activities
• Maintain daily journal of milk feeds, solid feeds, diapering, etc., in accordance to relevance for each age group (Babies, Junior and Senior Infants)
• Plan and implement engaging learning experiences/exploration

Qualifications

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Candidates who are keen for a career-conversion to pursue his/her passion in early years education are welcomed to apply

Other Information

• Ability to build good rapport with parents and various stakeholders
• Relevant experience will be added advantage
• Mature, trustworthy and responsible disposition
• Able to work well independently as well as within a team
• Passionate about working with young infants/toddlers
• Driven to make an impact in the early years education of the young

Job Description & Requirements

The Senior Accountant will provide support to the office in terms of

1. Able to execute month end closing and perform full sets of accounts.
2. Keeping proper filing and records of customers invoices, company expenses and assisting the office manager to prepare regular payments to suppliers and vendors.
3. Keeping proper filing and records of company expenses
4. General office administrative support as and when needed.
5. Execute GST submission or IRAS filing.
6. Generate monthly Profit and Loss reports for management.
7. Assist in preparing monthly payroll.
8. Able to do HR functions like processing WP, EP, S Pass payroll etc
9. Manage procurement for Factory as well as lead and champion factory audits.
10. Experienced in having junior accountants reporting to this role.

The candidate must require :-

1. 3 to 4 years’ accounting working experience.
2. Detailed and meticulous, able to work under pressure and tight datelines.
3. Proficient in MS Office and MYOB and Xero Accounting software is essential.
4. Creditable accounting qualifications.

Job Description & Requirements

• Execute & conduct age-appropriate curriculum according to the Company’s curriculum framework
• Maintain quality classroom and learning environment that promotes learning in accordance to the curriculum framework
• Foster a trusting and respectful relationship with children and parents by being a positive role model
• Execute daily routine accordance to time schedule
• Maintain minimum admin work for reference / record purpose

Requirements:

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Pyschology & Early Education
• GCE 'O' Level credit in English
• Good problem solving and interpersonal skills
• Ability to build good rapport with parents and various stakeholders
• Enjoy and love the company of young children
• Team player

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception
• Planning with the team, choosing, organizing, and motivating across different vendors
• Overseeing and monitoring all the Campaign progress activities as per the timeline
• Delivering and ensure client satisfaction within budget allocated
• Engage senior stakeholders to discuss and address project issues and risks
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor
• Provide timely updates to internal and external stakeholders as per required
• Meet up with clients and conduct presentations whenever there is a need to
• Be on time and reply to clients enquiries whenever necessary
• Ensure all the Digital Marketing Campaign timelines are properly managed
• Works closely with the Digital Marketing team
• Conduct meetings, delicate work and communicate across clients feedback periodically

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication
• Pro-active, hardworking, good working attitude, meticulous and results oriented
• Resourceful and problem solver
• Candidates must be able to function in agile work environments
• Excellent analytics skill with strong business acumen
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders
• An advantage to have, Marketing / Digital Marketing background, website development experience

Responsibilities:Conduct forecasting and planning of materials to ensure smooth production process
Schedule and plan production activities based on job orders
Monitor the lead time of producing the finished product
Update and check inventory physical stock and arrange production of finished goods to meet the sales order
Ensure production schedule meet the delivery date
Liaise with suppliers for powder coating
Troubleshoot discrepancies and quality issues
Requiements:Experience in aluminium working sector and manufacturing
Able to lead team members on production and installation
Have experience in working machineries
Able to read technical and installation drawings
Ensure products and install quality
Planning of production schedules and allocate sufficient Manpower
Implementation production processes and maximize efficiency and reduce production waste
Implementing continuous process improvements
Preparing material and equipment lists, PO, cost analyses and estimated cost
Provide training staff for new production teams
Working hours & days: 6 days work per week 8:30am to 5:30pm
Working location - Ubi

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet.
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Job Objective:

• Lead and manage a team of AV Engineers to deliver solutions & services in accordance to company’s standards and best practices to meet customer’s requirements

Core Responsibilities:

• Lead and manage a team of AV Engineers
• Manage resources and assignment of job to Engineer
• Plan relevant and appropriate trainings for engineers accordingly
• Submit regular reports to the management
• Ensure productivity, quality solution and services are delivered by the team
• Supervise and assist engineers in resolving technical challenges together with our partner’s support team

Education Qualification:

• ITE/ Diploma in IT/Engineering/Audio Visual

Optional Certification

• Crestron CTI-P101, CTI-P201, Extron Control Professional (ECP), Extron Authorized Programmer (EAP)
• Kramer Control System Designer (301), Kramer Control System Programmer (302)
• Dante Level 1 & 2, Cisco CCNT, CCNA

Experience:

Mandate

• Must have minimum 5 years of experience in System configuration, Testing & Commissioning for Audio Visual solution.
• Experience in some of the products like Videowall, LED & LCD Display, Digital Sound Processor (DSP), Amplifier, Speaker, videoconferencing, Audio Visual Switches.
• Experience in similar renowned AV brands like Samsung, Crestron, Extron, BOSE, Ev, Poly, Cisco, Logitech, etc
• Experience in Crestron, Extron, AMX, Kramer automation programming will be an added advantage
• Experience in DSP programming will be an added advantage

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Job Description:

• Conduct training for new staff on the product knowledge.
• Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives.
• Align, review and improvise on internal quality standards and procedures.
• Conduct training for Team Leaders on transaction monitoring.
• Calibrate transaction monitoring with assessors.
• Supervise transaction monitoring.
• Design and implement quality processes jointly with relevant business units.
• Recommend appropriate training, tools and develop methods to ensure superior level of service delivered by the call centre.
• Perform checks on the efficiency and effectiveness of quality processes.
• Analyse data relating to quality audits, customer feedback and work with relevant business units to improve service quality.
• Perform root cause analysis and recommend changes/enhancement for continuous improvement.
• Align internal service standards with industry benchmarks.
• Increase staff recognition through various national and industry certification programmes and company reward and recognition programme.
• Enhance service excellence by recommending and implementing national and international quality frameworks in the organization.
• Administer Customer Feedback procedures of the company.
• Conduct Internal Quality Audits in compliance with ISO.
• Any other adhoc duties as assigned.

Job Requirements:

• At least 3 years experience in customer service related field or call centre environment.
• Candidate with ACTA/ACLP will be an added advantage.
• Demonstrate clear and effective communication, both written and verbal.
• Experience in quality assurance or similar capacity.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas