Our client, a well-established MNC is seeking for a CUSTOMER SERVICE OFFICER ( BACKEND - PHONE / EMAIL ) - $ 2,900.00 + OT + AWS + ATTRACTIVE VB / CENTRAL AREA / MNC / OFFICE HOUR

Requirements

• Min a Diploma in Business or relevant
• At least 1 year experience providing backend Customer Service functions (Phone / Email)
• Strong communication skill
• Willing to work in a fast pace environment
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary from $ 2,800.00 to $ 2,900.00 + OT + AWS + Attractive Bonuses and Benefits
• Office hours
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Operations Manager

Manage and oversee daily operation of laundry production facility

Operation of dry-cleaning and laundry machines

Ensure the quality of the customers' items before it is dispatched

Escalate and highlight any operation issues beyond manager's jurisdiction

Reports to general manager

Any other duties assigned

Experience in laundry and dry-cleaning needed

Job Description:

• Strategic plan to oversee the operations.
• Manage routine and periodic works and ensure completion rate is achieved as set out in KPI
• To recruit and ensure sufficient manpower to carry ou works
• Ensure Standard Operating Procedures are strictly adhered to
• Address staff issues, disciplinary matters and follow up with reports as documentation
• Conduct inspection when required
• Conduct investigation to feedbacks, incidents and provide prompt response within the turnaround time
• Furnish monthly report
• Cost control management
• Communicate clearly to the team and ensure information is disseminated accordingly
• Conduct monthly meeting with the team and recommend proactive or remedial action
• Work with and through management to develop and implement actions profitability to company
• Improve existing processes and suggest productivity improvement methods
• Clients liaison and handling

Requirement:

• Minimum Diploma or equivalent qualifications from recognized institution
• Minimum 5 years relevant experiences as managerial position. Candidates with working experiences in the cleaning/ hospitality industry are welcome to apply
• Experience in supervising a team
• Good command of written and spoken English
• Well verse in MS Office Applications
• Able to perform night duty/weekend/ Public Holiday as and when required

Security Agency requires General Manager to manage the Daily operations and also to map out and plan the development of the company. Must possess the necessary knowledge of the Security industry and IT knowledge would definitely be a plus. Those who do not have the experience but are willing to learn will be most welcome to apply. Fresh graduates are also welcome to apply and embark on a rewarding career.

About the role

Incumbent shall support and work with senior/professionals and technical skilled experts in flavours, sensory and chemicals (flavours) teams in creating flavours and savoury innovations, drive innovation and creativity to assist stakeholders in enhancing existing product lines and in launching new cutting-edge product initiatives.

The role will lead the local and regional flavour teams in all related projects. Proactively developing new tools, technologies, profiles for the respective regional flavour team, manage and contributing to the formulation and development for projects. Drive innovation and creativity in enhancing existing product lines.

Responsibilities and Duties

• Manage and lead flavor creation initiatives to meet customers and internal project requirements
• Ability to identify potential risks, gaps etc. and develop creative solutions to address technical flavor issues.
• Proactively evaluate new raw materials and assess potential for future use in creating new flavors, partner with Operations business unit to solve potential manufacturing issues.
• Serve as a Technical expert in flavor creation techniques and provide meaningful input into category initiatives.
• Collaborate with internal and external customers to provide insightful partnership and leverage trusting relationships.
• Detailed knowledge of global R&D scope, projects, timelines, and deliverables scheduling
• Strong understanding of global capabilities, effective global network
• Defines gaps in portfolio and technologies to meet consumer needs
• Active involvement with R&D on regular basis for strategic initiatives
• Leads creative input on major regional and global projects
• Directs technology development and implementation in regional projects
• Manage and resolve key technical challenges with most appropriate resource
• Represents the business unit in senior projects to regional customer
• Strengthen ingredient and process knowledge, internally and externally.
• Understand competition capabilities, defines products gaps to category
• Ability to develops / propose customized training programs for Trainees, Juniors and Flavorists
• Any other ad-hoc tasks by Senior Management (representative/owner of business unit)

Qualifications & Requirements

• Bachelor's/Undergraduate Degree/Diploma in any science discipline, food engineering, food science, chemical engineering with at least 7 years relevant working experience as a hands-on Sensory Scientist / Panel Manager in the tobacco industry or related
• With a proven track record in leading Flavor projects, categories, you possess strong Flavor creation, innovation, and development technical know-how in a B2B or B2C environment. Ideally you should have strong interest in evaluating new raw materials and assessing potential for future use in creating new flavors and also experience in working in a team-oriented environment collaborating with cross-functional teams locally/regionally.
• You are the technical expert to identify potential risks and develop creative solutions to address technical flavor issues.
• You are good in building strong customer relations and capable in leading sizeable technical projects that are either proactive or go to market (G2M). You possess flavor creation techniques with strong familiarity in tobacco/savory products market trends.
• You should be comfortable working in a B2B environment with a positive, self-driven or results oriented attitude. Strong teamwork, customer orientation, project management, effective time management skills with proven ability to oversee all assigned projects and meeting deadlines are highly desirable.

Specific Requirements (Mandatory for the role)

• Have minimum overall experience of 7 years in the Flavour Industry within a creative function. You should have solid understanding of Flavours categories and a strong emphasis on Flavour creation and applications, raw materials and chemical processes and working experience in sensory research field
• Comfortable in leading and working with sensory panels
• Able to design suitable sensory test using relevant sensory methodologies to achieve project objective
• Able to analyse complex sensory data using statistical models and translate collected data effectively into recommendations to support the development and design of products
• Experience in working under tight deadlines independently in a fast-paced environment to achieve targets
• Able to maintain confidentiality for all work-related matters.
• Strong scientific proficiency that can be applied to projects
• Excellent level of liaison skills with high sense of proactivity.
• Good team-work skills actively involve colleagues across the business, builds the benefits of collaborative working.
• Innovative thinker, ability to provides speedy solutions and hands on.

Responsibilities:

Sales

• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers’ individual needs.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts).
• Suggest actions to improve sales performance and identify opportunities for growth.

Marketing

• Develop strategies and tactics to get the word out about Lucence and drive qualified traffic.
• Deploy successful marketing campaigns and own their implementation from ideation to execution.
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis.
• Produce valuable and engaging content for our website that attracts and converts our target groups.
• Build strategic relationships and partners with key industry players and clients.
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely.
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
• Analyze consumer behavior and adjust email and advertising campaigns accordingly.

Required skills and experience:

• At least a Bachelor’s degree in a Science-related field or its equivalent.
• Proven work experience as a Sales & Marketing or relevant role is advantageous.
• Demonstrable ability to communicate with, present to, negotiate with and influence key stakeholders.
• Experience in delivering client-focused solutions to fulfil customer needs.
• Ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Proficiency in Microsoft Office tools, particularly Excel.
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets.
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate, and motivate.
• Proficiency in CRM software is advantageous.
• Oncology experience will be an advantage.

• Plan and organize business activities such as business missions, networking events, webinars, seminars and conferences and facilitate the formation of Singapore companies’ participation in local and overseas trade fairs, missions, and workshops. This includes preparation and/or obtaining approval for paperwork such as event budget forms, purchase requisitions, booking form, and agreements.
• Evaluate and measure the effectiveness of the business activities held through post-event surveys and closed event budget forms variances.
• Develop and share in-country networks and insights by establishing country-specific networks to support members who are considering expanding into these countries.
• Provide Secretariat support to the Global Business Groups Function Committee including preparation of meeting reports, presentation materials, etc.
• Assist Senior Manager and HOD with the annual budgeting exercise.
• Ensure proper documentation and adherence to SMF’s policies and audit requirements.
• Evaluate potential opportunities and negotiate with sponsors and stakeholders to ensure alignment with SMF’s strategies and policies.
• Stakeholder management to ensure smooth delivery of planned business activities.
• Produce write-ups and marketing collaterals and work with Corporate Communications to ensure key events are being featured in SMF’s annual report, E-Connect, and social media.
• Travel overseas for business missions and trade fairs that are under your care.
• Any other tasks that may be assigned by Management from time to time to achieve the SMF’s mission and vision, as well as the departmental objectives which include assisting members to penetrate into overseas markets and expand business globally.

Requirement

• A minimum of 4 years of working experience in project management, marketing, business development, event planning, and execution.
• Strong interpersonal and communication skills.
• Proactive, collaborative, has a sense of urgency, and able to manage multiple projects concurrently.
• Proficiency in English, both written and spoken.
• Fluency in Chinese would be an advantage to support the China market.
• Willing to travel.

BigRep is a solution provider for industrial-grade 3D printing solutions with HQ in Berlin, Germany; we are committed to delivering excellent products and services to our customers in the Asia Pacific region. As we continue to expand our operations, we are looking for a talented and driven Asia Pacific Marketing and Inside Sales Support Manager / Executive to join our team and support our channels. In this role, you will be responsible for driving marketing initiatives and providing critical support to our inside sales team in the Asia Pacific region. You will play a pivotal role in increasing our market presence and ensuring seamless coordination between marketing efforts and sales activities.

YOUR PROFILE

• Marketing Strategy: Develop and execute marketing strategies tailored to the Asia Pacific region with channels, including digital marketing, content creation, and event planning.
• Lead Generation: Collaborate with the inside sales team and partners in the region to generate high-quality leads and opportunities through various marketing channels
• Content Creation: Create compelling regional marketing content based on corporate marketing materials to engage our target audience effectively
• Sales Support: Provide crucial support to the inside sales team by preparing sales materials and related activities
• Reporting and Analysis: Monitor and analyze the performance of online and offline marketing campaigns and provide insights and recommendations for continuous improvement
• Cross-Functional Collaboration: Collaborate with other departments, including product development and customer support, to ensure a seamless customer experience
• Market Research: Stay updated on industry trends, competitor activities, and market developments to inform marketing strategies and sales efforts

Requirements:

• Bachelor's degree / diploma in marketing, business, or a related field preferred
• Minimum 2 years proven experience in the Asia Pacific region
• Strong understanding of digital marketing strategies and tools
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team in a fast-paced environment
• Strong analytical skills and proficiency in data-driven decision-making
• Willingness to travel within the Asia Pacific region as needed
• Experience in additive manufacturing or industrial equipments would be helpful

IF YOU CAN IMAGINE YOURSELF IN THIS ROLE, HERE ARE SOME OTHER REASONS

• Attractive compensation package

We regret to inform that only shortlisted candidates will be notified.

This position is part of the Rooms Management Team and reports to the Front Office Manager. This position will be managing the overall guests’ experience overlooking and with direct responsibility of Guest Experience and Concierge. He/She will have to ensure that the highest levels of hospitality and service are provided with respect at every conceivable touchpoint and from pre-arrival, arrival, stay-over, departure and post-departure experiences within the hotel. The experience provided by the team in his/her subordination will be the first and last impression of the Hotel.

Responsibilities

• Assist Guest Experience Manager and handles the tracking of service issues.
• Responsible for recognition and engagement of our most valuable guests through delivery of the highest quality stay experience. • He/she manages and coordinates all aspects of guests’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanism.
• Review Revinate performance and guest feedback daily, identifying trends and areas for improvement on a regular basis and share with relevant stakeholders (at a minimum once a week).
• Set Revinate goals and regularly compare and communicate variances.
• Investigate root causes of repetitive trending issues and recommend and support implementation of resolutions.
• Lead and develop a team of departmental Guest Experience Champions within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.
• Establish Guest Experiences work groups and committees and co-chair monthly Guest Experience leadership team meetings.
• Work with HR Training Manager in planning and preparing operational guest service training programs. Work with and support Front Office, Housekeeping, & F&B Departmental trainers in training programs.
• He/she directs, implements and evaluates quality of products and services provided to guests.
• Work with Loyalty Program Team to make certain that there is an effective communication and delivery of My Millennium benefits program.
• Analyse, recommend and implement improvement initiatives and innovation.

Qualifications/Experience

• Diploma in Hospitality/Hotel Management
• 5 years of operational experience in a luxury hotel preferred Advanced knowledge and use of Opera PMS

Key Competencies

• Ability to inspire associates to perform their work scope with a high level of quality and integrity Ability to manage projects strategically, while being hands-on and detail-oriented, acting as a catalyst for making things happens Coordinate, communicate and get buy-in from the different stakeholders at various levels Ability to create and lead a guest-centric culture at the property Act as a role-model and inspire behavioral change Be able to lead and foster innovation, appreciate technology and utilize to simplify systems/processes

About our client: Our client is a leading global engineering and project management consultancy embarking on large-scale infrastructure and environmental projects.

*Please note that this role will be hired on a long-term contract to support our client's project.

About the role:

· Assist the Chief Resident Engineer (CRE) to oversee the construction and commissioning of the works, including processing claims from the Contractor such as progress payments, variations, and requests for extension of time.

· Oversee and coordinate the work between the Design Team and Contractors, for ensuring consistency in scheduling, cost controls, documents controls and implementation of quality assurance programmes, and ensuring compliance with contract specifications.

· Review and update of the Contractor’s schedules showing the status of all projects as well as cost status for all contracts.

· Managing the quality assurance and safety requirements, and also the Consultant’s site supervision team.

About you:

· Possess a relevant Engineering Degree or equivalent certificate.

· At least 15 years of construction experience, of which at least ten (10) years shall be in managing the construction of large used water/water treatment plant projects construction contracts of similar size and complexity.

· Good communication and supervisory skills.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Our client, a well-established MNC is seeking for a CUSTOMER SERVICE OFFICER ( BACKEND - PHONE / EMAIL ) - $ 2,900.00 + OT + AWS + ATTRACTIVE VB / CENTRAL AREA / MNC / OFFICE HOUR

Requirements

• Min a Diploma in Business or relevant
• At least 1 year experience providing backend Customer Service functions (Phone / Email)
• Strong communication skill
• Willing to work in a fast pace environment
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary from $ 2,800.00 to $ 2,900.00 + OT + AWS + Attractive Bonuses and Benefits
• Office hours
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.

About our client: Our client is a leading global engineering and project management consultancy embarking on large-scale infrastructure and environmental projects.

*Please note that this role will be hired on a long-term contract to support our client's project.

About the role:

· Represents the JV at meetings with Client, Contractors relating to contracts and claims.

· Advises the Project Director (PD), Deputy Project Director (DPD), Construction Manager and Client Officers on contractual aspects of the Conveyance contracts.

· Provides oversight and guidance to the Lead Quantity Surveyor (LQS) on the overall contractors’ progress claims and variation orders, interim valuation and payment, Client’s Programme

budget and cost control, and the settlement of final accounts.

· Provides guidance and advice to the QS and RSS teams towards the quality and consistent

management and administration of their respective contracts.

· Conducts overall reviews of the quantity take-off measurements performed by JV’s Lead Quantity Surveyor (LQS) and Quantity Surveyors (QS).

· Prepares monthly progress reports on the status of contracts, progress claims, variation orders,

Client’s budget and insurance claims.

· Assists in the revision of Contract position papers.

· Reviews the Conveyance contractors’ submissions about variation works and claims including Extension of Time, Loss & Expense, etc.

· Supports the PD/ DPD in meetings with contractors, detailed design consultants and Client’s Project Team relating to contract matters.

· Attends the monthly Progress Meetings with Contractors and the Board.

· Represents the JV in Client’s meetings with the other Client departments, government agencies and stakeholders, as required.

· Maintains awareness of the statutory building regulations and the different building contracts in

current use, e.g. PSSCOC, SIA, FIDIC, etc.

· Establishes client’s requirements and undertake feasibility/ budget studies, cost analyses, as

required.

· Leads in the preparation of tender documents for client’s calling of tenders and pre-tender

estimates, including specifications and Bills of Quantities.

· Leads in tender exercises for contracts including clarifications, evaluations, interviews and

the award of contracts.

· Analyses tender outcomes and leads in the preparation of evaluation reports for client.

· Any other duties as and when assigned by the PD/ DPD/ JV PMT.

About you:

· Degree in Quantity Surveying or relevant field.

· Minimum 10 years of working experience holding similar appointment.

· Shall have the relevant working experience in civil engineering works, focused on water and wastewater infrastructure preferred, to prepare the tender documentation for the project.

· Shall be proficient and have the necessary skills and expertise in drafting of specifications and Bill of Quantities for the construction works.

· Extensive knowledge and experience in standard form contracts used Singapore Public Sector e.g. PSSCOC (Public Sector Standard Condition of Contract) etc.

· Good communication skill and writing ability.

· Meticulous in work with analytical skill in problem-solving.

· Highly motivated and independent.

· A good team player with ability to meet tight deadlines.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

We are currently seeking a results-driven and experienced Assistant Manager/ Manager to lead our Finance team. This role offers a unique opportunity for an individual with strong financial planning and analysis skills to contribute to the strategic growth of our organisation.

Job Description:

You will play a key role in shaping the financial strategy of the company over a broad spectrum of Finance related functions including Payroll, Costing and Management Accounting as well as Corporate Governance matters. You will collaborate with cross-functional teams, providing insightful analysis and recommendations to support decision-making at all levels of the organisation. You will also need to ensure that good internal controls are in compliance with corporate policies, accounting standards and relevant statutory requirements, and be involved in system implementation projects relating to process.

Key Responsibilities:

Financial Planning and Analysis:

• Lead the annual budgeting and forecasting process.
• Develop financial models and analyses to support strategic initiatives.
• Provide variance analysis and insights to senior management.
• Prepare and present financial reports for executive leadership.

Strategic Decision Support:

• Collaborate and support to the key departments, including analysis of financial performance and new business/ cost saving opportunities.
• Evaluate and present financial implications of business proposals.

Team Leadership:

• Foster a culture of continuous improvement and professional development.
• Motivate the team and ensure that the team provides optimal support to various stakeholders and cross functional teams improvement.

Job requirements:

• Degree in Accountancy or equivalent professional certification from reputable Universities, recognised by ISCA
• Minimum 8 years of relevant experience, including 4 years of supervisory experience.
• Prior experience in Big 4 audit firm and/or healthcare industry will be an advantage
• Strong team player and able to work in a dynamic and fast pace environment
• Possess effective communication and presentation skills
• Proficient in SAP and Microsoft Office applications (Word, Excel, Powerpoint)

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3045/

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

The incumbent will play a crucial role in identifying, assessing, and mitigating risks within our healthcare institution. This position is responsible for implementing risk management strategies to ensure patient safety, regulatory compliance, and as well as to promote risk awareness and proactive risk management culture within the hospital.

This unique role combines risk management expertise with a strong focus on environmental sustainability, ensuring that the organization effectively manages sustainability risks while promoting a culture of environmental responsibility and stewardship.

Enterprise RIsk Management

1. Develop good understanding of the institution’s operating functions and process workflows via continuous risk assessments through risk register and KRIs that align with NUHS Group Enterprise Risk Management Framework.
2. Act as the risk advisor to various operating departments and promote risk awareness and accountability amongst management and staff.
3. Work with internal stakeholders to plan and implement Control Self-Assessment (CSA) exercises to assess the effectiveness of risk management and control processes.
4. Oversee non-clinical incident reporting and risk management system to escalate and track incidents, feedback, and near-misses.
5. Provide training and educational programs on risk management practices to promote a culture of safety, quality, and risk awareness among staffs at all levels.
6. Provide secretariat support for Risk Management Committee meetings.
7. Assist in ad-hoc projects, investigations, and administrative duties, where required.

Environmental Sustainability

1. Develop and implement an environmental sustainability strategy aligned with NUHS Net Zero Targets roadmap.
2. Lead the identification and support ground up initiatives including performing feasibility and scalability studies of the initiatives.
3. Identify and assess sustainability risks and opportunities within operating departments as part of enterprise risk management.
4. Promote culture of sustainability through staff engagement program by organising talks, workshops, and awareness events to empower staffs to contribute to sustainability initiatives.
5. Stay current on environmental sustainability best practices/ green technology and monitor progress and report on the outcomes of sustainability initiatives.
6. Provide secretariat support to Go Green Group meetings.

Requirements*

• At least 8 of relevant working experience in risk management, internal control, and compliance preferably in hospital and healthcare industry.
• Prior experience in sustainability, or ESG (Environmental, Social, and Governance) roles will be an advantage.
• Passion for environmental sustainability and a commitment to driving positive change.
• Good project management skill and comfortable working with figures and details.
• Experience in data analytics would be considered favorably.
• Energetic and ability to analyse complex issues for identification of root cause and recommendation of practical remediation measures.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Responsibilities：

• Participate in product design and testing of remote collaboration tools related products.
• Work closely with the software development team. Work with UI/UX designer to produce wireframes, layouts or carry out user research.
• Lead and collaborate with other teams on various projects to reach organizational objectives.
• Manage all aspects of in-life products, including customer feedback, requirements, and issues

Requirements：

• A minimum of 3 years experience in product management or a related field.
• Experience with successful projects, proven track record of managing all aspects of a successful product throughout its lifecycle.
• Experience building and growing strong consumer social products.
• Exceptional analytical and conceptual thinking skills, curiosity, rapid learning ability, and active learning awareness are the keys to your ability to be competent for the position.
• Strong communication skills with the ability to translate complex issues into simple reportable findings with practical recommendations.

About Us

A leading global chain of one-stop convenience stores, 7-Eleven offers innovative, convenient products and services to customers all day, every day in Hong Kong, Macau, Singapore, and Guangdong Province in mainland China. From ready-to-eat snacks and meals and imported snacks, to utility bill payments, top-up services, local and outbound sim cards, parcel pick-up and return, e-Payments and e-Wallet services. 7-Eleven’s product and services range ensures that customer service is always at the heart of every one of its branches.

The Role

• Manage and oversee the end-to-end operations of the assigned store.
• Responsible for leading team members to achieve sales objectives, service excellence, and operational compliance.
• Promote teamwork and coach team members in daily work performance and career development.
• Collaborate closely with Field Consultant / Area Manager to achieve business goals.
• Plan shift roster and allocate team member duties in accordance with operational requirements.
• Engage in the recruitment of team members and manpower planning for the store.
• Implement and facilitate store operations, merchandising, and marketing campaigns.
• Manage customer feedback and enquiries to ensure customer satisfaction.
• Responsible for ordering, receiving, inventory, and cash control of the store.
• Analyse stores financials from sales reports and recommend areas of improvement.
• Ensure store cleanliness, food hygiene, and equipment maintenance according to quality assurance and food safety guidelines.
• Ensure store and team member compliance with prevailing Company and government regulations.

About You

• Comfortable working on a 6 days’ week schedule with rotating shifts (including weekends and public holidays)
• Willing to stand for long hours and enjoy interacting with customers
• Able to carry 10-15 kg products
• Relevant experience in the Retail/F&B industry will be an added advantage

Benefits

• Shift Allowances
• Staff Meal
• Yearly Bonus
• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

*Terms and Conditions apply

Follow us on Facebook / Instagram / Telegram: DFI Retail Group SG Careers!

Job Description

Assists the Front Office Manager in directing and supervising the activities of the front desk, including information/reception, concierge, bell services, reservations office and business centre. Responsible for welcoming guests and groups to the hotel, attends to guests’ queries, complaints and to interact with guests.

• Ensures a smooth and efficient operation at the Reception in accordance with the objectives and quality standards
• Ensure all duty shifts procedures are being carried out and recorded on shift check list.
• Ensure all reception staff is being briefed during rolls calls and knows special arrivals and the room situation for the day.
• Checks on the general appearance of all front office staff when they are on duty, and conducts spot checks on their performance.
• Ensures that all guests are attended to immediately at the reception desk.
• Ensure the Front Office Manager is kept fully inform of any relevant feedback from the guest and other departments.
• Ensures proper room allocation and checks on the general conditions of the rooms.
• Authorizes room rates, room change, pay outs, rebates, cash advances, acceptance of checks on the basis of established procedures, credit policy, amounts involved and the identity of the guests.
• Ensures the answering services (overseas calls, messages, connecting to correct extensions, correct phraseology) are handled professionally and supervises the cleanliness of the work area and equipment.

Job Requirement

• Diploma in Hotel Management / Tourism Services or equivalent.
• Minimum 3 years of supervisory experience in Hotel Front Office or equivalent.
• Strong leadership and communication skills.
• Possess initiative and the ability to manage multiple tasks at once.
• Energetic, confident and driven with the ability to adapt quickly to changing needs.
• Has the ability to build a strong relationship with guest and hotel.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

- Grow users from company's ecosystem through user segmentation, product cross-sell, and product offerings integration

- Map out user journey and increase user funnel conversion through surfacing product ask, user education, operation campaign

- Unlock new user growth through product offerings design, content marketing, social media campaigns and affiliates collaboration

- Design reward systems to increase engagement, retention users and attract new customers

- Establish relationships with merchant partners and negotiate global partnership deals

- Coordinate and project manage marketing campaigns with other teams

- Provide market and competitive intelligence, monitor KPI and trends in communities to inform overall marketing and product strategy

Requirements:

- 5 years of proven success in growth marketing and operation, eg. operation campaign design, content marketing, user journey mapping, email marketing, user segmentation, top of funnel growth and funnel optimisation

- Strong written communication capacity and interpersonal skills: be able to build and manage strong relationships with their team, cross-functional colleagues, and external partners. Inspirational to your team and partners

- Fast learner: be able to learn and understand and product offerings fast and integrate the internal resources

- Data-focused: Able to roll up your sleeves to pull and analyze the data and gain insights from the data

- User-focused and product-driven: strong understanding of product, tech and platform

Operations:

· Provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.

· To develop and maintain close business contact with house guests and to provide personalized service whenever possible

· Handle cashiering functions and adhere to the Front Office Standard Policies & Procedures

· Maintain good guest relations with in-house guests at all times.

· Handle guest feedbacks promptly according to established procedures and report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.

· Ensure guest room security, emergency and fire procedures

· Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Guest Services:

· To provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes, and packages are delivered in a timely manner.

· To deal with irate guests and find ways to resolve issues to the guest's satisfaction.

· To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.

Experience:

· Experience in Guest Services, with a strong knowledge of Calgary and surrounding areas

· Exceptional interpersonal skills to enhance the service standards throughout the operation

· Good communication and time management skills

· Able to organize, plan ahead and manage workload

· Preferably 1 year of Front Office experience

Job Description

• Execute & conduct age-appropriate curriculum according to the Company’s curriculum framework
• Maintain quality classroom and learning environment that promotes learning in accordance to the curriculum framework
• Foster a trusting and respectful relationship with children and parents by being a positive role model
• Execute daily routine accordance to time schedule
• Maintain minimum admin work for reference / record purpose

Qualifications

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Pyschology & Early Education
• Good problem solving and interpersonal skills
• Ability to build good rapport with parents and various stakeholders
• Enjoy and love the company of young children
• Team player
• Preferably energetic, vibrant and child-like!

Job Description

• Consistently maintain regular observation and evaluation of infant/toddler’s development and growth progress
• Ensure safety of each child through close supervision, whether in the classroom setting, play area, or any other areas within the school compound
• Perform childcare / infant care routines in a prompt and hygienic manner that is consistent with the early years child development practices. These routines include diapering, feeding, bathing, hand washing, napping and transitioning between activities
• Maintain daily journal of milk feeds, solid feeds, diapering, etc., in accordance to relevance for each age group (Babies, Junior and Senior Infants)
• Plan and implement engaging learning experiences/exploration

Qualifications

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Candidates who are keen for a career-conversion to pursue his/her passion in early years education are welcomed to apply

Other Information

• At least one (1) year of relevant experience will be added advantage
• Willing to learn, with good attitude
• Able to work well independently as well as within a team
• Passionate about working with young infants/toddlers
• Driven to make an impact in the early years education of the young