Responsibilities

• Assist the Customer Service Department on all shipping data entry and documentation
• Co-ordinate with carriers/freight forwarders on bookings and collection of cargo
• Liaise with external customers on all shipment-related activities
• Perform booking and process documentation as well as co-ordinate with various internal departments on shipping activities

Requirement

• Minimum ‘N’ or ‘O’ Level
• Good communication and interpersonal skills
• Good working attitude, willing to learn, meticulous
• Able to work under a fast paced environment
• Good knowledge of shipping and minimum working 1-2 years related working experience an advantage
• Able to start immediately or within short notice preferred

Job Responsibilities:

• Lead a team of rebar & Aluminum Formwork construction supervisors & workers (PRC workers) at project site.
• Carry out construction site building/structural works or activities.
• Able to lead the construction supervisory team for resolving problems on site.
• Interpret company’s Standards and construction codes and check the adherence to construction contracts.
• Daily inspection of construction activities, temporary site facilities on site with QP(s) and client’s representative.
• Participate in site walks e.g. with authorities, client's project management, site management and subcontractors.

Job Requirements:

• Minimum 2 to 8 years working experience
• Preferrable excellent leadership in workers management.
• Preferable with ability to communicate with PRC workers/supervisors in construction site.
• Good track record with construction works of the some complexity, character and size as that of the Works

Career Description

An established professional institute is seeking dynamic and results-driven individuals to join our management team and further the institute's corporate objectives.

Key Responsibilities

• Develop cost-effective strategies to achieve enrolment targets.
• Organise events and provide professional services.
• Assist the leadership on special projects and provide support to strategic initiatives.

Personal Attributes

• Attention to detail
• Pleasant disposition
• Commitment and dedication
• Interpersonal Communication
• Proficiency in English Language

Experience & Qualification

• Minimum A level with at least 5 years of relevant marketing experience

Interested candidates are required to email the following details to [email protected]. Applicaants must submit the following details:

1. Latest updated resume
2. Recent colour photo taken within 3 months
3. Availability or Notice Period
4. Current Remuneration
5. Expected Remuneration

The incumbent is responsible for managing the company's freight operations, ensuring that goods are transported efficiently, cost-effectively, and in compliance with regulatory requirements. This role involves coordinating with carriers, negotiating contracts, and overseeing the logistics team to streamline freight processes and improve overall supply chain performance.

JOB RESPONSIBILITIES:

1. Operational Management:

• Plan, organize, and oversee the daily operations of freight management.
• Monitor and manage the performance of carriers and freight service providers.
• Through the used on AI and pre-alert tool, proactively response to shipments to prevent disruption

2. Compliance and Documentation:

• Ensure compliance with national and international shipping regulations and standards.
• Prepare and review shipping documents, including bills of lading, customs documentation, and other required paperwork.
• Handle any legal or regulatory issues related to freight transportation.

3. Customer Service:

• Address and resolve freight-related issues and inquiries from customers, ensuring high levels of satisfaction.
• Work with other departments to manage delivery exceptions and provide timely updates to customers.

4. Reporting and Analysis:

• Prepare regular reports on freight performance, including cost analysis, delivery metrics, and other key performance indicators (KPIs).
• Analyze data to identify trends, areas for improvement, and potential risks.
• Make recommendations for process improvements based on analysis.

5. Technology and Systems:

• Utilize freight management software and other technologies to streamline operations and improve efficiency.
• Stay updated on industry trends and advancements in technology.

JOB REQUIREMENTS

1. Bachelor's degree or equivalent in logistics, supply chain management, business administration, international trade or a related field.
2. Minimum of 5 years of experience in freight operations or logistics management.
3. Experience in trade compliance, customs knowledge in the region
4. Strong experience in trade compliance and customs knowledge, with an in-depth understanding of international trade laws and regulations.
5. Proven ability to conduct risk assessments and implement effective mitigation strategies.
6. Excellent analytical skills to interpret complex regulations and situations.
7. Knowledge of regional freight processes and documentation.
8. Strong analytical skills to interpret complex regulations situation
9. Willingness and ability to travel on short notice as required.

Min. 3 to 4 years’ experience in Welding & fitting

Able to read construction drawings and work independently

Workers who having welder certification of 3G/4G/6G

Stainless steel piping welding

Shielded Metal Arc Welding

ARC, TIG & MIG welding

Gas Cutting & Grinding

Lays out, positions, aligns, and fits components together.

Bolts, clamps, and tack-welds parts to secure in position for welding.

May assemble parts by bolting and riveting.

The Mercedes-Benz AG Group CISO heads Mercedes-Benz’s Global Cyber Security Department (based in Stuttgart, Germany). We are looking for a Cyber Security SIEM Use-Case Engineer to join our Cyber Intelligence and Response Centre (CIRC). This role is crucial for the engineering, development, and continuous improvement of threat detection use-cases within our SIEM . You will also be involved in the engineering and development of custom rules to detect potential threats swiftly and creating transparency to map existing detection capabilities to the MITRE ATT&CK framework.

Key Responsibilities:

• Proactively create, test, and tune new detection use-cases in the SIEM
• Review and enhance existing detection use-cases using Machine Learning or User & Entity Behaviour Analytics (UEBA).
• Map detection use-cases to the MITRE ATT&CK framework to assess SIEM monitoring coverage.
• Perform regularly updates to threat detection engineering playbooks, processes, and documentation.
• Collaborate closely with the SOC to challenge and improve detection and prevention capabilities.
• Identify and implement SIEM use-cases to address blind spots.
• Coordinate with the log onboarding team and SIEM architect to validate new log sources for compliance and improve SIEM backend performance.
• Collaboration with Service Operations team to address challenges, process fulfillment, documentations, and improvement of Service Operations Quality.
• Provide governance on topic which related to operational stability.

Join us to play a pivotal role in enhancing our cyber security measures and protecting our global operations.

QUALIFICATIONS

Specific Knowledge

• Intense knowledge in using Splunk Enterprise Security (ES)
• Intense knowledge in developing and tuning detection use-cases (Correlation Searches) in Splunk based on Data Models
• Experience in Machine Learning and Risk Based Monitoring in Splunk is an advantage
• Ability to analyse and interpret security logs and events to identify potential threats and attack patterns
• Experience in validating data source compliant using the common interface model (CIM)
• Experience of setting up and utilize data models in Splunk
• Deep understanding of cyber security concepts to create detection use-cases targeting various phases of attack lifecycle
• Understanding of MITRE ATT&CK framework and detections of various tactics and techniques
• Experience and capable of creating interactive dashboards, alerts, reports in Splunk

Experience

• Degree from a reputable university or significant course work in Computer Science, Networking, engineering or other computer-related fields of study.
• At least 3 years of experience with demonstrable skillsets in SIEM use-case engineering, with over 5 years of experience
  in cybersecurity
• Previous relevant experience working in a security operational role, ideally within a Corporate, Military, or Police environment; engaging with and responding to a diverse array of internal stakeholders, including senior management
• Have good emotional intelligence and is a proven team player
• Rational and calm under pressure
• Fluency in the English language
• Effective oral and written communication skills
• Good timekeeping ability to cope with a tight deadline and achieve operational objectives
• Self-motivated with the ability to carry out assigned tasks with minimum supervision

This position is based in location Singapore. A valid and approved work visa is required for employment in Singapore in accordance to local labour law regulations. We regret to inform you that only shortlisted candidates will be notified.

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Famous Chinese restaurant, looking for aOperations Manager to lead all aspects of our business.

Operations Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house.

Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Train new and current employees on proper customer service practices

Requirements:

• Proven work experience as a Restaurant Manager or similar role
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software & POS
• Strong leadership, motivational and people skills
• Acute financial management skills

Benefits:

PM Group Singapore is currently looking to hire a Project Manager to lead and support our client's CAPEX projects. The incumbent will be involved in handling projects within the Pharmaceutical/Life Sciences sectors.

Your day-to-day role would involve the following activities:

• Manage project activities within the project team ensuring project objectives and deliverables are met
• Lead required operational activities for the project in line with the global project objectives defined by the project Core Team Leader
• Ensure close working relationship with the project Core Team Leaders
• Produce and manage the project strategy ensuring agreed objectives can be met
• Monitor activity progress for the project in line with the project objectives, deliverables and timelines and report potential delays including mitigation recommendations
• Provide project reports on a regular basis for effective communication
• Provide support for the operational activities and project phase reviews
• Conduct project reviews with the project team and site management on a regular basis
• Provide support for product costing and financial assessment of the project
• Provide feedback and support for identification of training / development requirements of project team members
• Provide support for the annual budget preparation and project capital
• Monitor project expenses in line with the approved project budget
• Provide support for preparation of monthly Managerial reports
• Ensure smooth transfer of project knowledge and technology from engineering to production
• Ensures all activities, equipment and facilities comply with site cGMP, Health, Safety and Environmental policies

We would like to hear from candidates who have:

• Degree in Project Management or Engineering
• Minimum 15 years of experience with relevant industry experience working in a highly regulated environment such as Life Sciences
• Effective communication, presentation and documentation skills

Nirwana Gardens is a divine paradise that is nestled away on the north-western coast of Bintan Island, Indonesia, a truly complete resort destination. We are urgently seeking the following position to join us.

SALES MANAGER

(Based In Singapore Sales Office)

JOB SCOPE:

• Develop & Market Corporate Business both International and Local
• Develop & Market China Market from both Corporate and Travel Agents
• Monitor sales production for the above segments
• Prepare Quotation / Follow up and Close Sales
• Establish close communications with the operation department & working partners
• Ensure Company’s and Hotels’ objectives are met through effective and appropriate pricing and positioning
• Maintain database for all contacts
• Maintain good and responsive communication with clients and partners
• Provide feedback on changing market condition including trends in the competition, as a result of direct sales solicitation
• Identifies product improvements or new products by remaining current on industry trends, market activities and competitors
• Maintains quality service by establishing and enforcing organization standards
• Maintains the highest standards of professionalism, ethics and attitude towards guests, clients, staffs and colleagues
• Contributes to team effort by accomplishing related results as needed
• Organise & conduct site inspection at the resort as and when for the clients upon their request

OTHERS:

• Submit weekly report to DOSM
• Attend Revenue Meeting on every Wednesday

REQUIREMENTS:

• 3 – 5 years working experience in related field
• Bachelor degree or diploma in Sales or Hotel Management
• Possess strong written and communication skills in English & Chinese
• A quick learner and able to multi-task in a fast-paced environment
• Self-motivated with a results-oriented approach
• A dynamic team player who is also innovative, initiative and able to operate with minimal supervision
• Proficient in MS Office, Excel and Power Point.

If you meet the above requirements and are keen to apply for the above position, please send your full resume and attach with supporting documents.

Online Submission:

Complete the online application form and upload your resume (pdf format) on the Career webpage - https://www.nirwanagardens.com/careers/

Email: [email protected]

The Contracts Manager will be responsible for managing and administering contracts with customers and major subcontractors, including equipment suppliers, fabricators, and vessel charters. This role will oversee the contractual lifecycle, ensuring that obligations are met, risks are mitigated, and potential claims are proactively managed. The Contracts Manager will also be responsible for drafting letters, correspondence, and claim documentation while leading negotiations to resolve disputes and secure favorable contract terms.

Key Responsibilities:

Contract Administration:

• Manage the end-to-end lifecycle of contracts with major subcontractors, such as equipment suppliers, fabricators, vessel charters, and clients.
• Ensure compliance with all contractual obligations and deliverables for both the company and subcontractors.
• Interpret and advise on contract terms and conditions, providing guidance to project teams on contractual issues.

Correspondence and Communication:

• Draft and manage all formal contractual communications, including letters and notices to subcontractors, clients, and other stakeholders.
• Maintain accurate and up-to-date correspondence records, ensuring all communications are clear, concise, and legally sound.

Claims Management:

• Identify, prepare, and manage claims related to contractual disputes, delays, variations, and scope changes.
• Analyze contract terms to identify areas of potential claims and mitigate risks through proactive measures.
• Coordinate with project teams, legal advisors, and external experts to develop claims strategies and documentation.

Negotiations:

• Lead negotiations with subcontractors, vessel owners, and clients to resolve claims, disputes, and contract changes in a timely and cost-effective manner.
• Ensure that all negotiated agreements are documented and aligned with company objectives and contractual obligations.

Risk Management:

• Monitor contractual risks and ensure that all issues are escalated and managed in line with company policy.
• Provide advice on risk mitigation strategies and ensure that contractual terms are structured to minimize exposure to financial and operational risks.

Reporting and Documentation:

• Prepare and present reports on contract performance, risks, claims, and potential liabilities to senior management.
• Maintain comprehensive records of all contractual activities, correspondence, and claim management efforts.

Requirements:

• Bachelor’s degree in law, business, engineering, or related fields. A Master’s degree in Contracts Management or a related discipline is preferred.
• Minimum of 7-10 years of experience in contract management, preferably within the offshore wind, marine, oil & gas, or construction sectors.
  • Proven experience in managing complex contracts with major subcontractors, vessel charters, and equipment suppliers.
  • Strong understanding of claims management, negotiations, and contractual risk management in large-scale engineering or construction projects.
  • Excellent knowledge of contract law, particularly in construction, marine, and offshore industries.
  • Strong negotiation skills with a proven track record of successful dispute resolution.
  • Excellent communication and drafting skills for formal letters, notices, and contractual correspondence.
  • Ability to work effectively in a fast-paced, high-pressure environment with multiple stakeholders.
  • Strong analytical and problem-solving skills with attention to detail.

JOB DESCRIPTION

· Oversees the full set of accounts and the accounts team

· Manages company cash flows as well as AR & AP aging

· Preparation and checking of management reports

. Work on the WIP (work in progress)

· GST and tax reporting

· Liaison with the auditors, company secretary, banks, Government agencies and inter-departments

· Assists in Government grant applications

· Advises the management on financial matters

JOB REQUIREMENTS

· Degree or Diploma in Accounting

· Experience with full set of accounts using computerized accounting system

· Good working knowledge of Microsoft Excel (Synergix ERP preferred)

· Minimum 3 years in similar capacity

· Team player with strong analytical and interpersonal skills

· Effective in verbal and written communication

· Able to multi-task

Primary Purpose:

Functions as a senior technical specialist or in a lead role in mechanical design. Works independently and applies advanced engineering techniques and analyses for problems and methods.

Responsibilities:

• Concept, Functional, Preliminary and detailed design of mechanical process systems for water and wastewater treatment plants, including screening equipment, physical-chemical treatment plants, biological treatment plants, blower equipment, odour control plants, disinfection plants and sludge treatment plants
• Concept, Functional, Preliminary and detailed design of various pumping systems for water, wastewater and sludge treatment plants
• Concept, Functional, Preliminary and detailed design of ancillary systems including chemical feed systems, mechanical ventilation systems, and drainage systems
• Preparation of General Arrangement and equipment layout drawings
• Preparation of mechanical process equipment and pump specifications
• Mechanical equipment and pipe sizing and calculations
• Review and evaluation of vendor submissions
• Coordination with other disciplines e.g. civil, structural, electrical, building services, and instrumentation & control designers
• Lead meetings, discussions with clients, contractors and vendors
• Provide engineering support for bids & proposals
• Provide engineering support during construction
• Provide engineering support during testing and commissioning
• Provides project cost estimates to client
• Design management and project management of proposals and projects where the scope is primarily mechanical / process

Preferred Qualifications

• A Professional Engineer (PE) registered with Professional Engineers Board Singapore or Chartered Engineer
• Possess a university engineering degree (mechanical)
• Candidate shall have minimum of 10-15 years’ experience in the mechanical design of wastewater treatment (municipal and industrial)
• Able to work independently in producing the project deliverables to meet project timeline
• Leads and guide a team of engineers and carries out QA/QC work on their designs
• Proficient in written and oral communication with good interpersonal skills

Job Summary

Manage all marketing, promotional and advertising activities for company.

Job Responsibility

• Develop, formulate and implement all marketing plans for the company’s products and services.
• In charge of planning and communication activities based on company’s policies to achieve company’s goal.
• Support the B2B Team in all Marketing communications and collateral development.
• Work closely with suppliers and customers to meet quality requirements and deliver all assets OTIF.
• Manage appointed agencies well to ensure advertising and marketing spend are within Budget
• Follow company procurement and compliance policy when appointing and engaging vendors.
• Ensure legal adherence and protection including trademarks and patents.
• Enhance corporate image and public relations.
• Manage the company’s CSR activities.
• Undertake other job functions as and when assigned from time to time.

QEHS Responsibility

Implement and abide by requirements set out in the Company’s Quality, Environmental, Health and Safety Management System, ISO and OHSAS standards and applicable legal and other requirements.

Minimum Requirements

• Degree Holder in Marketing or similar studies preferred but not required.
• 8 years and above Marketing experience.
• Strong Communications and Presentation skills.
• Proven Marketing Professional.
• Self Starter.
• Team player.

Job Responsibilities:

• Develop new business clients in the retail segment.
• Maintain good relationship with existing clients and explore business enhancement.
• Proactively identify and engage with key decision makers in channel & distribution segment, by providing product presentations and technical support
• Achieve desired Sales targets within the customers segment and explore new oppurtunities in the market.
• Preparing technical /system recommendation and Sales quotation
• Meeting all retail representatives and providing detailed product knowledge.
• Timely collection of payment from the customers
• Maintain good working relationship and high levels of Customer Satisfaction
• Coordinating with technical service team for application support/complaints etc.
• Perform any ad hoc duties as required
• Requirements:
• Diploma or Degree will be preferable
• Minimum 2 years relevant working experience in outdoor sales.
• Paint industry experience is preferred
• Highly Self-Motivated & Strong Sales Drive
• Should have good communication skills and be commercially orientated.
• Good IT computer skills (PowerPoint, Excel, Word)
• Must possess own car, with class 3 driving license.
• Other Information
• Need to travel island wide
• Basic Salary + Transport reimbursementupto (S$800) + Hand phone reimbursement upto (S$150) + Fuel card (S$450) will be provided
• Bonus and commission as per company policy
• Salary ranges from $3,000 to $5,000 (Negotiable - Depending on work experience and qualifications)

We are looking for a highly motivated and experienced candidate to join our newly established department to connect with main contractor/designer's project for high-end customised metalwork - Eg. Fine-dining restaurant, Luxury brand retail store, 5 star Hotel, Good class bungalow interior, intricate metalwork, etc. This role requires candidate with an entrepreneurial mindset who can bridge the gap between technical requirements and client needs, driving business growth.

Requirements:

- Have sheetmetal knowledge/background. Machining, metal stamping or metal treatment/coating knowledge will be advantageous.

-Develop and execute sales strategies to meet and exceed revenue targets, expanding the company’s market share.

-Collaborate with production and project teams to ensure that projects are aligned with client specifications and deadlines.

- Research industry trends, competitors and market demand to identify areas for growth and expansion.

- Champion all project assigned from start to finish: Feasibility metalwork design discussion with client, material procurement, fabrication, post coating and delivery/installation.

- Able to commit extra hours to ensure project complete successfully.

- Able to interpret technical drawing.

- Address client concerns, ensuring high levels of customer satisfaction and fostering long-term partnerships.

Helmsion Engineering is always on the lookout for talented professionals to join us, add value and ideas to our business. At the same time, Helmsion is keen to induct new blood and new talents. If you have what it takes to grow to become the future leader of Helmsion, you are welcome to apply:

Service Technician

· Carry out repair, maintenance and installation of hoisting equipment.

· Carry out site inspections, review and evaluate as well as carry out site service and repair work.

· Equipment and tools maintenance.

· Maintain accurate records and documentation of service and repairs activities.

· Other duties as assigned.

Requirements

· Minimum NITEC in Engineering discipline. Fresh graduates welcomed to apply as training will be provided

· Basic electrical and/or electronics knowledge would be preferred

· Have good initiative, enthusiasm and willingness to learn

· Good verbal and written communication skills

· Team player

· Class 3 driving license much preferred

Main Activities:

• 50% on board

• 50% support at the office

• Perform servicing, repairs and maintenance on related industrial equipment (diesel engine, auxiliary engine, Volumetric Meter,etc)

• Good knowledge of high speed diesel engine

• Able to prepare a hand-written work done, with data recorded as per format templates and service report with photos, upon completion of job.

• Experience in handling harbourcraft vessels/small barges operation or coastal bunkering operation

• Liaise with customers on delivery schedule by bunker barges and requirement

Requirements:

• Certificates or Higher in any Marine or Mechanical or Automotive or Engine or equivalent engineering

• Min 2 years of working experience in Engine, Genset or automotive or Marine industries

• Familiar with Singapore port waters

• Valid MPA Helmsman / Steerman (Port limit) license is an advantage but not a must

• Good knowledge in MS Office.

#Shoutout to hashtag#talents

Assistant Manager, Business Development

Why must you join us?

· Festive Leave

· Birthday Leave

· Incentive Trip

· Sponsored Leave for Incentive Trip

Benefits:

• Attractive remuneration package awaits.
• The opportunity to develop and lead a business unit.
• Rewarding commission/ bonus scheme
• Recognition as an industry expert

Responsibilities:

• Develop new business and service existing clientele
• Identifying, developing, and managing client business relationships as well as selling our recruitment services and negotiating the rates of business.
• Manage the end-to-end recruitment process with a team of consultants
• Achieving monthly KPI

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chan Mui Lee (Sandy)

Registration Number: R1108925

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

To fabriacte new electrical panel

To know how to troubleshoot electrical issue

To run electrical wiring

To write electrical program on PLC

To help with mechanical work

To go onsite to do electrical installation or onsite troubleshooting

To work with a team or able to work individually

Able to do electrical schematic drawing

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Service Engineer (Electrical), Pneumatic & Hydraulic Engineer.

Tuas Area. Tel: 8729 1721 (Operations)

- Able to read & fully understand electrical, electronic components & circuitry diagrams.

- Able to carry check, service & troubleshoot at least one of the following systems: Boiler control system, ODME control system, Cargo tank monitoring system, Main switchboard/ Power Management System

- Able to carry out PLC programming.

- Able to read & fully understand all types of pneumatic/ hydraulic control/ system drawing & other logic components for the marine oil & gas industry.

- Able to check, service & troubleshoot at least one of the following systems: Hydraulic crane, winch & valve control system, Ballast tank remote monitoring system, Various pneumatic transmitters, positioner & controller calibration, M/E remote control system

Other Information

• Company Feeder Transport is provided.
• Language: Bilingual in English, Mandarin & Malay
• Location: Tuas South
• Working Days
• Mon – Fri 08:00 a.m. – 5:00 p.m
• Sat 08:00 a.m. – 12:00 p.m. (alternate)
• Transport provided: Company Feeder Transport is provided at the stated Pick-Up/drop-off points in the Jurong West area (near Boon Lay MRT)

Duties and Responsibilities

• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• General administrative support as required by members of Transport Dept. and management
• Liaise with customers or vendors related to procurement and administrative requirements
• Monitor vessel schedule vis PSA Portnet and Jurong port system.
• Declare permit via Trade web Live(permits)
• Manage customer orders and transportation requests within the TMS, ensuring accurate input and timely processing. Manage and address customer queries that are routed by TMS systems
• Retrieve and analyze data from TMS system and or other internal systems to address customer requests
• Coordinate with internal teams, carriers, and logistics partners to schedule pickups, deliveries, and transit times in accordance with customer requirements via the TMS.
• Monitor delivery status and information in real-time, providing updates to customers and stakeholders as needed via the TMS.
• Generate and analyze reports from the TMS to track key performance indicators (KPIs), such as on-time delivery, customer volume metrics and customer satisfaction scores.
• Serve as the primary user and administrator of the TMS for managing customer orders and deliveries
• Prepare documentation for lifting operation perform in Port facilities.
• Prepare documentation for cargoes clearance from Keppel distripark,Jurong port.
• Prepare and submit police escort application for Out of Gauge (OOG) Cargoes.
• Perform general administrative duties eg, Invoicing, Filing, mailing, faxing and photocopying

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• GCE ‘N’ or ‘O’ levels
• 1 year administrative experience. (Preferred in logistics industry)

SKILLS COMPETENCIES

• Good communication skills (both verbal and written) and excellent organizational abilities.
• Familiar with PSA Portnet, Jurong Port system and trade Web Live
• Meticulous and attentive to details and follow ups
• Capable to work independently and pressure
• A good team player who is self–motivated and independent with good attitude.
• Willing to take responsibility and accountability of their role.
• Capable of identifying and suggesting improvements
• Well-versed Microsoft Office skill: Power point Presentation, Excel & Word

Working Conditions

5.25 Working days per week