Job Description

• You will maintain expert-level knowledge in product / sales system
• You will facilitate and conduct functional training sessions, along with Area Managers
• You will assist section head to review and develop training programs to address skill gaps of front-line workers
• You will conceptualize and plan training materials for training programs, based on data and research
• You will oversee and direct training sessions or workshops for frontline staff
• You will research and implement technology enabled innovations
• You will work with various stakeholders in order to plan and schedule training effectively with minimum interruption to normal work as part of onboarding
• You will develop survey questions, plan implementation and conduct surveys
• You will build, collate and maintain a database of all training materials
• You will develop monitoring systems for evaluation of trainees’ skills and performances
• You will track and monitor training records

Who You Are

• You should have a degree and above in any discipline
• You should have minimum 2 years of relevant experience in training and/or HR
• You Computer skills e.g: Microsoft Office, Database and instructional software
• You will need to have experience with technologies and best practices for instructional manuals and teaching platforms
• You should have strong interpersonal and communication skills
• You should be able to multitask, prioritize and manage time efficiently
• You should have excellent observance and analytical skills

The ideal candidate will lead the account development and penetration strategy for assigned territory. They should be skilled at building and maintaining relationships with clients and work towards client growth for revenue generation.

The Responsibilities:

• Propose & Execute business plan comprising of Product Mix, Channel Mix & Geography Mix.
• Recruit new partners and increase in-house and overall market share in the assigned territory.
• Manage Asus existing partners by driving sell-through, inventory control and sell-out plan to achieve sales target.
• Resolve all business issues with partners through effective coordination and communication- thus maintain the partner relationship to ensure sustainable business.
• Gather and monitor competitor / market information for company to take actions on pricing or promotion programs.
• Coordinate with branch channel marketing team to draw POSM requirements & device marketing plan.
• Execute marketing initiatives with marketing team to maximize brand awareness and brand image.
• Co-work with Disti team on channel development, business development & top-down channel action plans.
• Manage training for internal teams and external customers and share information with team and partners.
• Coordinate with branch service team and HQ back-office team to resolve any dispute and help partners grow business.

The Requirements:

• A self-starter who is able to work independently and engage cross-functional teams in meeting customer requirements.
• 5 years of experience in components retail channel and system builders for Senior Account Manager role
• Non-experienced candidates can be considered for Account Manager role.
• Strong PC skills preferred.
• Excellent interpersonal and communication skills, strong negotiation skills, independent and self-motivated.
• Energetic, dynamic, optimistic and customer service-oriented
• Strong analytical skill & ability to work under stress.

Skills: IT Sales, Corporate Sales, Business Development, Account Manager, Strategic Sales, B2BC

A Day in the Life

• Assist in the management Brand Activation & Events Teams
• Maintain consistent B2C Brand Activation and Events business activities for clients whilst keeping pace with business target trajectory
• Communicate and engage with current & potential clients to solicit business opportunities in the B2C space proactively
• Support the creative team in ideation exercise
• Supervise and ensure timely submissions of proposals and budgets to clients
• Support and supervise the team from project implementation, execution to completion.

Who We Are Looking For

• Degree / Diploma in Event Management or equivalent
• Minimum 5 years of experience in project management in brand activation and/or events
• Self-motivated and result-oriented
• Strong interpersonal and communications skills

Introduction

Happy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.

Job Scope

1. Provide earnest education advise to parents and students for them to make the best education decisions for themselves.
2. Assist customers in the enrolment of our tuition classes and enrichment programs
3. Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
4. Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes
5. Handle all communications with parents by taking over the centre’s mobile phone.
6. Follow up closely with all parents in their enquiries.
7. Collect payment and issue receipts for tuition fees.

Requirements

1. At least 3 years experience doing customer service for enrichment centres
2. Able to work with spreadsheets
3. Able to communicate positively and efficiently with parents, tutors and students
4. Good understanding of the Singapore education system
5. Infallible work ethics

Interested applicants please send your CV to [email protected]

Please indicate your expected remuneration

Hope to welcome you into our family soon!

Aethir is a leading technology company specializing in AI, Blockchain Gaming, and Decentralized Physical Infrastructure Networks (DePIN). We are dedicated to pushing the boundaries of innovation and creating impactful solutions that shape the future.

We are looking for an experienced and visionary Product Manager to lead our product strategy and development efforts. As a key member of our leadership team, you will drive the direction of our products, ensuring they align with our company's goals and resonate with our customers. You will primarily work with the tech team and collaborate with cross-functional teams to bring our products to market successfully.

Responsibilities

• Develop and execute the product strategy in alignment with the company's goals and objectives.
• Lead the product development process from concept to launch, working closely with engineering teams.
• Conduct market research and analysis to understand customer needs, industry trends, and competitive landscape.
• Create and maintain the product roadmap, outlining key milestones and timelines.
• Collaborate with internal stakeholders to gather feedback, address issues, and ensure alignment with business goals.
• Define and track key performance indicators (KPIs) to measure the success of product initiatives.
• Manage the product lifecycle, including product pricing, competitive analysis, and customer feedback management.

• Bachelor's degree in business, marketing, or a related field; MBA preferred.
• 6+ years of experience in product management, with at least 2 years in a leadership role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Deep understanding of AI, blockchain, and decentralized technologies.
• Proven track record of successfully launching and managing products in the tech industry.
• Proficiency in Mandarin would be an advantage for communicating with internal stakeholders.

• Flexible work arrangements
• Generous paid time off
• Flexible working hours
• Training and development opportunities
• Amazing career opportunities in a growing global startup

Overview:

• Salary: Up to $2500 (Basic) + Allowances (Laundry $30, Handphone $70)
• East Region (Ubi Area)
• Working Days: Mon - Fri 8:30am to 5:30pm & Saturday 8:30am to 12:30pm

Job Responsibilities:

• Efficiently manage service administration to ensure optimal customer satisfaction.
• Respond promptly and courteously to customer inquiries and service bookings.
• Provide technical advice and suggest supplementary workshop services to meet customer expectations.
• Conduct road tests and basic diagnostic checks with customers.
• Offer accident claim advice, provide repair quotes, and handle necessary administrative tasks.
• Assist corporate customers with both administrative and technical support.
• Keep customers informed about repair progress and ensure timely job completion.
• Manage bike bookings and prioritize services as needed.
• Collaborate with the Workshop Supervisor to ensure an efficient workflow and meet sales targets.
• Monitor unpaid bills and follow up on outstanding credit.

Job Requirements:

• Hold a valid Class 2B driving license.
• Possess NITEC or equivalent qualification.
• At least 2 years of similar working experience in automobile industry

For interested applicants, kindly click "Apply Now" to submit your application or Whatsapp to +65 8907 7978 (Calvin)

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Lam Kar Wye (Calvin) R22107858 | Recruit Lync Pte Ltd 22C1000

A Day in the Life

• Assist in the management Brand Activation & Events Teams
• Maintain consistent B2C Brand Activation and Events business activities for clients whilst keeping pace with business target trajectory
• Communicate and engage with current & potential clients to solicit business opportunities in the B2C space proactively
• Support the creative team in ideation exercise
• Supervise and ensure timely submissions of proposals and budgets to clients
• Support and supervise the team from project implementation, execution to completion.

Who We Are Looking For

• Degree / Diploma in Event Management or equivalent
• Minimum 5 years of experience in project management in brand activation and/or events
• Self-motivated and result-oriented
• Strong interpersonal and communications skills

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Happy Tutors Learning Centre is an education centre that aims to provide the highest quality of bespoke education services to our students. In our student care, we are focused on the quality of character building as well as academic excellence in order to best help the students. We are also committed to contribute back to the society and are registered as a Social Enterprise, a membership of the Singapore Centre for Social Enterprise (Raise).

This is where students EVOLVE into greater persons.

Job Description

• Provide a holistic programme with a strong emphasis on social values and character building.
• Guiding of school homework and the discovery of new knowledge for students to achieve academic excellence.
• Maintain an open communication with parents with regards to their children’s development.
• Ensure the safety and security of the children at all times.
• Be great team player amongst the centre colleagues.
• Have a positive attitude.
• Handle any other ad-hoc duties as assigned by the Supervisor.

Applicant Requirements

• Minimum O Levels.
• At least 1 year experience in student care or student-related activities.
• Good communication skills is a priority.
• Good work ethics and knowledge.
• Have patience and understanding of children's behaviours and psychological needs.

Location: 609 Bedok Reservoir Road

Working Hours: Mondays to Fridays 12pm to 6pm (any 2 days)

Interested candidates please apply.

As a Case Manager, the job requires you to:

1. Create and Individualised Care Plan for each and every resident; and work towards addressing their psychosocial needs through care and counselling, eventual rehabilitation and reintegration into the community.

2. Assess the residents' needs and risk profile in case planning.

3. Operationalise the care plans for residents and work with other professionals and non-professionals involved in the care of residents.

4. Monitor the residents' progress in the Home and to review their plans six monthly.

5. Conduct induction session with new residents within 3 days upon admission.

6. Conduct home visits for a safety assessment of the home leave environment prior to allowing residents to go on home leave with their families.

7. Conduct monthly counselling session with residents and address issues accordingly.

8. Contact and utilise community resources on residents' behalf, and to serve as a link between the resident and these resource systems.

9. Refer resident to community agencies for post-discharge support at least one month before discharge.

10. Educate and assist staff to better understand the social, emotional, and health issues of the residents

Requirement

1 A degree in Social Work, Psychology, or Counselling

-Handled atleast 2 end to end Oracle Fusion ERP, EPM Cloud implementations/ large transformation on Oracle SaaS cloud in the last 5 years.

- Overall Project Management experience of Oracle ERP Implementations for over 12 years

- Overall experience of IT project management of over 15 years.

- Handle Large multi year Transformation as PM and highly proficient in handling Customer C-Level team, Management team and reporting accurate status.

- Conduct review meetings, Monitor, Close Track of action items, Report status accurately and timely.

- Responsible for the P&L, track milestones, manage sign offs of the milestones

- Manage all key communications with customer IT team and Business users.

- Manage vendor team / sub con team who are joint implementation partner

- Expertise in Oracle Unified Cloud Methodologies, implementation phases

- Managing a team of over 40+ strong onsite+offshore team

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes

• Offering customers a high level of service, through styling advice, product knowledge and store experience
• Analysing selling information and taking responsibility for the store sales performance
• Leading and motivating a team of managers, visual merchandisers and sales assistants to achieve excellent standards of service
• Leading on recruitment and ensure induction and training to new starters is carried out
• Identifying future talents and putting together development plans to support their progression
• Overseeing store operations
• Creating a great place to work

Your Career
We are looking for a Senior Channel Operations Manager to support the JAPAC Theatre Channel management team.  This role will drive and enable programs and processes that will deliver significant value to our partners, distributors, and sellers.  You will own and maintain various operations cadence, monitoring and improving the overall pulse of partner programs through systems and tools, processes, and metrics.  This position relies on an understanding of program management, sales operations, various routes to market (resellers and distributors, system integrators, service providers, technology partnerships, etc.). This role reports to the Director, JAPAC Sales Operations with a dotted line into the Director, JAPAC Channel and Commercial Sales.

Your Impact

• Partner with the Regional Channel Leadership team on the JAPAC Channel and Commercial Strategy via Initiatives and programs
• Coordinate activities and provide operational support to our NextWave partner program, Managed Service Provider program, and other Channel related programs
• Assist in process improvement of partner programs
• Assist in sales strategy and segmentation and expansion of new routes to market
• Enable and support GTM offers including bundles, aimed at the Commercial market; track and drive related sales campaigns
• Assist with high volume transactions via deals & orders desk, systems enhancements and automation and internal teams (working cross functionally, problem solving, ensuring channel sales leadership is aligned)
• Assist with tasks related to data cleansing/partner onboarding support, deal registrations, program compliance and working with the partner program team to develop necessary communications and enablement
• Assist with tool maintenance and clean-up projects (SFDC hygiene, etc.).
• Build and provide process documentation and training for stakeholders (internal teams, sales resources, partner /distributors)
• Support and drive continuous improvement by applying data analysis to identify areas of improvements and close gaps
• Review and identify areas for improvement leading to operational efficiency, process optimization and field acceleration working with various teams within the organization (operations, IT, leadership, etc.)
• Initiate and establish strong trusted partnerships with key stakeholders at all levels in the organization to ensure alignment and ongoing effectiveness
   

As a Reservations Assistant Manager, you will assist the Reservations Manager in managing daily operations of the Reservations Department, including providing support, coaching and training of the Reservations Agents. The role encompasses all aspects of reservations for the hotel. You will be responsible for maintaining accurate and concise records of all reservations, assisting with inquiries and bookings in a timely manner, liaising with key departments, establishing strong relationships with our clients, and displaying exceptional phone and customer service skills, while being instrumental in the implementation of operational plans to meet Hotel sales and revenue targets.

• Cater to room inquiries and reservations on a daily basis received via telephone calls and emails
• Full utilization of Opera PMS for creating and updating room reservations
• Ensures all guest inquiries and complaints receive prompt action and follow-up.
• Timely submission of the weekly itinerary and weekly reports
• Coordinates with other departments of the hotel to ensure efficient guest service.
• Works towards maximizing hotel revenues by promoting upselling in the department, ensuring efficient availability control procedures and overbooking decisions.
• Ensures all entries in Opera are accurate and done according to the set standards and guidelines.
• Ensures proper filing of all business correspondence, with correct and updated information.
• Assist in doing pre-arrival checking
• Works towards maximizing hotel revenues by promoting upselling in the department, ensuring efficient availability control procedures and overbooking decisions.
• Ensures all entries in Opera are accurate and done according to the set standards and guidelines.
• Ensures PCI Compliance and observance of Data Privacy
• Develops and maintains a high level of communication with major sources of business, and advises the Reservations Manager of feedback, as needed.
• Ensures all Reservations Agents cross-sells sister properties when the hotel product does not fit the customer’s requirements.
• Prepare weekly, monthly, quarterly and annual reports, as required
• Lead daily team briefings

Responsibilities:

• Identify and pursue new business opportunities within the logistics and supply chain sector.
• Build and maintain a robust sales pipeline through market research, networking, and lead generation.

Client Relationship Management:

• Cultivate and strengthen relationship with existing clients.
• Understand client needs and provide tailored logistics solutions to meet their requirements.
• Act as the primary point of contact between the company and clients.

Sales Strategy and Planning:

• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Collaborate with the sales team to create innovative approached to market out logistics services.

Market Analysis:

• Monitor industry trends and competitor activities to identify opportunities and potential risks.
• Provide regular market feedback to the management team for strategic decision making.

Sales Reporting:

• Prepare and submit regular sales reports, including sales forecasts, client feedback and market trends.
• Utilize CRM tools for efficient management of customer interactions and sales processes.

Negotiation and Contract Management.

• Negotiate terms and conditions with clients to secure profitable and sustainable business partnerships.
• Ensure timely and accurate completion of all necessary documentation.

Job Requirements

• Diploma/Advanced Diploma/Degree in any field
• Preferably with 1 to 2 years of working experience in the related field
• An ambitious go-getter, eager for opportunities in sales
• Excellent communication skills
• Proactive in seeking opportunities to acquire new business
• Driven, high energy levels, results-oriented, driven to excel in sales and able to work independently
• Proficient in written Korean language will be preferred in order to liaise with the Korean clients and HQ in Korea on a regular basis is a plus.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You run the accounting function at Love, Bonito. Reporting directly to the CFO, you will be in charge of maintaining the integrity of our accounting infrastructure and ensuring it scales with the Company.

Main responsibilities

• Oversee all related functions in the accounting department including accounting operations, general ledger, and financial reporting functions
• Manage preparation of monthly, quarterly, and annual consolidated management reports on a timely basis
• Lead all audit and internal control operations and ensure adherence to local statutory financial reporting requirements
• Oversee the annual audit process and coordinate with external auditors.
• Manage and mentor 10+ accounting team based in both Singapore and Malaysia
• Manage cash flow and liquidity to support day-to-day operations and investments.
• Oversea treasury strategy to optimize risk-free yield from excess cash on balance sheet
• Lead implementation of any accounting related technology
• Manage key relationships including auditors, banks, payment providers, and insurance
• Ensure compliance with all regulatory reporting requirements.

Qualifications & Experience

• Minimum 6 years of relevant experience in audit firms and/or accounting functions 
• Experience managing a 10+ team that’s decentralized
• Bachelor degree in finance, accounting, or other relevant fields
• ACCA/CPA/CA qualification
• Highly proficient in Microsoft Excel
• Bonus: Prior experience with SAP B1

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)
• Tailored coaching services for mental wellness

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

Royal Ocean Marine, a leading headhunting /recruitment agencies company, is seeking an experienced Purchasing Manager to join our client's team. In this role, you will be responsible for managing the purchasing activities for the shipyard, including sourcing suppliers, negotiating contracts, and ensuring timely and cost-effective procurement of materials, equipment, and services. The successful candidate will have a strong background in shipyard procurement, excellent negotiation and communication skills, and a proven track record of successfully managing a purchasing function.

Responsibilities:

• Develop and implement procurement strategies to meet shipyard's objectives.
• Identify and source suppliers for required materials, equipment, and services.
• Negotiate contracts and pricing with suppliers to ensure best value.
• Manage vendor relationships and monitor supplier performance.
• Coordinate with other departments to understand procurement requirements.
• Ensure timely delivery of materials, equipment, and services.
• Maintain accurate records of procurement activities and inventory levels.
• Stay updated on market trends and industry developments to inform procurement decisions.
• Ensure compliance with company policies, procedures, and legal requirements.

• Bachelor's degree in supply chain management, business, or related field.
• Experience in shipyard purchasing or procurement management.
• Strong negotiation and communication skills.
• Experience in sourcing and evaluating suppliers.
• Knowledge of shipyard operations and materials/equipment used in shipbuilding.
• Proficient in MS Office and procurement software.
• Ability to manage multiple priorities and work under pressure.
• Strong analytical and problem-solving skills.
• Attention to detail and ability to maintain accurate records.
• Singapore Citizen and Singapore residents will be given priority in the selection process.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Job Description Summary

Responsible for the architecture of applications. Defines application and technical component composition and interactions which address functional and non-functional requirements. Selects, defines and documents technology choices that best addresses requirements and constraints. Performs viability assessments to analyse and resolve architectural weaknesses. An application architect will need to interact effectively with business stakeholders, project managers, developers, and specialists to oversee the planning and implementation of applications.

Job Overview: As a ServiceNow Architect, you will be responsible for designing, developing, and maintaining ServiceNow solutions to meet the IT service management and business process automation needs of the organization. You will work closely with stakeholders to understand requirements and translate them into efficient and effective ServiceNow solutions.

ServiceNow Architects are key figures in enabling organizations to efficiently manage their IT services and automate business processes. They need a deep understanding of the ServiceNow platform, ITSM, and ITIL practices, as well as strong technical and communication skills to succeed in this role.

Key Responsibilities:

· ServiceNow Design: Design and architect ServiceNow solutions based on business requirements, best practices, and industry standards.

· Customization: Customize and configure ServiceNow applications, modules, and workflows to meet the specific needs of the organization.

· Integration: Integrate ServiceNow with other systems and applications to ensure seamless data flow and process automation.

· Process Automation: Design and implement workflow automation, business rules, and orchestration to streamline and optimize business processes.

· Data Modeling: Develop data models, tables, and relationships within ServiceNow to support data consistency and reporting requirements.

· User Interface (UI): Create user-friendly and intuitive ServiceNow UIs for various applications and modules, ensuring a positive user experience.

· Security: Implement and manage security and access controls in ServiceNow, ensuring data privacy and compliance with security policies.

· Performance Optimization: Monitor and optimize the performance of the ServiceNow platform to ensure it meets user expectations.

· Documentation: Maintain thorough documentation of ServiceNow configurations, processes, and customizations.

· Training and Support: Provide training to end-users and support teams to ensure they can effectively use and manage ServiceNow.

· Upgrades and Maintenance: Stay up to date with ServiceNow updates and patches and manage the upgrade process.

Qualifications:

• Bachelor's degree in computer science, information technology, or a related field.
• ServiceNow certification(s) such as Certified System Administrator, Certified Implementation Specialist, or Certified Application Developer.
• Proven experience as a ServiceNow Architect or a similar role.
• Strong knowledge of IT service management, ITIL processes, and best practices.
• Proficiency in JavaScript, Glide scripting, and other ServiceNow development languages.
• Experience with ServiceNow platform administration and customization.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work with cross-functional teams and stakeholders.

Preferred Qualifications:

• Experience with ServiceNow Service Portal development.
• Knowledge of ServiceNow Performance Analytics and Reporting.
• Integration expertise with REST, SOAP, and other web service protocols.
• Familiarity with service management tools and frameworks.

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

SALARY RANGE : SGD 7,000 - SGD 10,000
 

A DAY IN A LIFE

At Teleport, you can expect your days to be pretty varied. Multitasking is normal, and sometimes you will have the opportunity to get involved with other parts of the business. In your role as Manager, Sales (Cargo) you are the face of Teleport to our customers and help us to grow our business. Selling international cargo capacity in the region, you are key for the success of Teleport in this market. You will report to the Country General Manager for Singapore. That said, the bulk of your working hours should involve you having to:

• Build strong relationships with our customer base and grow the cargo business in Singapore. 
• Stay present through personal customer visits, meetings, events, or via phone and conference calls; 
• Provide quotations and spot rates for customer business, follow-up and close the deal;
• Participate in tenders and RFQs for larger deals. This includes working with Revenue Mgmt and other departments to come up with pricing and operational solutions for the customer;
• Provide market reports to Revenue Management and the Management team, such as pricing, competitors and customer demand;
• Work with Air Operations, Standards and Process Improvement to troubleshoot customer complaints and help improve our service;

At the onset, you may be culture-shocked working in AirAsia and with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader and good leaders:

• Is self-motivated to win new business;
• Can build long-lasting relationships with customers; 
• Is comfortable to be on the road most of the time to meet with customers;
• Take pride in every cent made for the company.
• Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves
• Do what is needed to get things done, as they believe speed is more important than anything else to effect change
• Over communicate, particularly as they are all quite autonomous
• Take care of our staff, and treat them as they would want to be treated
• Are rigid on goals, but flexible on the details

These are minimum-requirement skills and a ‘must-have’ for the role:

• Experience working with senior leadership in both early stage and larger, regional organizations - a strong understanding of the trade-offs inherent in organizations of differing sizes
• Agile all-rounder - must be equally adept at strategy, tactical decision making and operations
• Growth is a team sport - demonstrate a track record of leading and building successful cross-functional teams that have put something new or unique out into the world
• A special ability to juggle multiple priorities and build a sense of urgency in a dynamic environment
• Strong analytical skills, understands complex issues, quickly absorbs information, excels in conceptual and creative problem solving
• Curious and well-read
• An engaging oral and written communicator
• Strong personal branding and comes highly recommended by peers, external vendors / partners, bosses and/or teams managed by you

These are skills that are ‘nice-to-have’ and will make you stand-out in the job application:

• Track record of mentorship and growing people below you
• Demonstrable experience hacking growth strategies/models for the entire demand marketing/ growth function 

Qualifications

• Total 10+ years of experience with regional Southeast Asia experience
• Previous experience in Air Cargo or Logistics

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre & post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Duties & Responsibilities

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.

• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.

• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team.

• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow through end-to-end.

• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary investigations done & wisely executes empowerment with proper justifications and based on set processes.

• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims are not handled by insurer/3rd party administrator.

• Manages any ad hoc/regular reports supporting SME or KAM customers.

• Stays informed on shipment and exception status for allocated KAM customers.

• Proactively informs customer on shipment status and exceptions.

• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements

• Minimum GCE 'O’ Levels or Diploma.

• Working Experience & Knowledge / Technical Skills Preferred

• Minimum 2 years of customer service work experience

• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Working Hours

5.5 days work Week

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manage

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlets:

• In-Suite Dining
• La Dame de Pic
• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Manage the day to day operations of a beauty salon Including but not limited to, setting sales targets, manpower scheduling and customer satisfaction.

- Formulate strategies for increaing sales.

- Manage manpower and formulate work schedule to ensure seamless service for customers.

- Interact with customers for improvement in service standards.

• Oversee daily operations of the hair salon, including staff management, scheduling, and customer service.
• Develop and implement strategies to increase salon revenue and profitability.
• Recruit, train, and supervise salon staff, including hairstylists, receptionists, and assistants.
• Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the salon.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
• Monitor and analyze salon performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
• Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
• Stay informed about industry trends, products, and techniques to ensure the salon remains competitive.
• Collaborate with salon owner or upper management on strategic planning and goal setting.

Requirements:

• At least 8 years in relevant experience.
• To be able to manage pressure of multi customers service requests and time management.
• Able to work irregular timing.
• To be able to read Customer needs and hair style.

Interested applicants, please send in updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871
Uni Recruit (Singapore) Pte Ltd