Job Description

Contact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various integration technologies with backend systems. This team aims to deliver high performance and resilient IT applications to contact centres, supported by other IT infrastructure teams such as network, info security etc.

Our current contact centre system is running on Genesys Engage on prem with Workspace Edition 8.5/9. It handles voice and SMS text channels with integration to a case and knowledge management tool that provides a single interface for contact centre agents to handle interactions with customers. We also have a screen and call recording system with speech analytics on Verint. There is on-going exercise for a next new generation contact centre platform that is scalable, flexible and nimble to support dynamic business needs, improve customer experience and effectively manage contact centre operations at an optimal cost.

We are looking for candidate who is having strong IT programming skills and with positive working attitude. This job assignment will allow you to continue strengthen your technical skills while solving the business challenges, with an ideal platform to develop your leadership skill. It will also provide an opportunity to expose yourself to the SIA contact centre domain knowledge and technical skills on how to manage the existing contact centre platforms.

This role is expected to work based on Singapore office hours, at time you will need to work outside of the office hours due to project deployment or to handle incidents.

What you will do:

• Understand business requirements and propose the technical end to end solution for contact centres. This includes working with relevant IT department such as infrastructure, IT security and network teams to validate the solution proposed before presenting solution to architecture committee for approval.
• Work closely with product owner and project team members (within and beyond the squads) on solutioning/project initiation, implementation and post-implementation support which support phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Maintain and modify the existing SIA Genesys call flow codes, covering Genesys GVP VXML and orchestration ORS SCXML codes, along with the maintenance of the Genesys Agent Desktop application used in the contact centres. This also includes developing and maintaining Genesys middleware code integrating of the contact centre platform to various SIA systems such as CRM, booking system etc.PS: Successful candidate will be exposed to the required technical skill related to contact centre platforms.
• Work with Product Owner to prepare / review test scenarios and test cases, support all UAT related activities to verify that the user requirements are met.
• Provide technical guidance to Level 1 support team
• Work with other technical team members to plan on the contact centre software component upgrade
• Troubleshoot and resolve all technical challenges as appropriate in a thorough and timely manner - prior to and after systems are on production.
• Demonstrate good grasp of contact centre technology and future trend.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements:

• Possess a degree in Information Technology with minimally 2 years of IT projects experience.
• Strong skills in software development tools and techniques including Java, JavaScript,.Net, Web Services, JSON, SQL, C++,Python with cloud based CICD deployment.
• Experience in various project development lifecycles such as SDLC & Agile/SCRUM delivery
• Excellent communication skills to articulate solutions to technical and non-technical audience and get buy-in
• Strong team player with the ability to take ownership and deliver independently
• Possess initiative, drive and excellent attention to detail
• Able to learn fast, work under pressure with tight deadlines and/or multiple projects
• Preferably but not mandatory, with prior working experience to develop the calls routing flow and interactive voice response (IVR). This includes good understanding of the dependent infrastructure setup required for contact centre platforms such as voice gateway and SIP trunks to manage various contact centre hotlines and virtual desktop infrastructure setup, aligning to cyber security landscape respectively. Any prior technical experience to migrate the on prem contact centre system to cloud-based solution will be an added advantage too.
• PS:The job provides an avenue for the successful candidate to learn and equip oneself with the adequate technical knowledge related to contact centre platforms. This could be in forms of on or off the job training.

WHO WE ARE:

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:

This is a unique and highly visible opportunity for a driven Senior Account Manager to join PALO IT Singapore.

The core focus of this role is on maintaining, nurturing and growing existing relationships and our preferred candidate has a mixed background as sales, project manager/scrum master/program manager and has a proven track record of effectively influencing the most senior decision makers within the digital/technology domain.

YOUR RESPONSIBILITIES:

Client Relationship Management:

• Build and maintain strong relationships with clients
• Understand client needs, challenges, and goals to provide tailored solutions.
• Regularly engage with clients to address inquiries, resolve issues, and ensure satisfaction.

Sales and Business Development:

• Identify new business opportunities within the private sector.
• Develop account strategies to achieve sales targets.
• Present our technology consulting services to potential clients.
• Negotiate contracts and pricing terms.
• Participate in industry events for thought leadership and networking

Account Management:

• Manage existing client accounts by understanding their technology requirements.
• Collaborate with cross-functional teams (technical, delivery, and support) to meet client expectations.
• Monitor project progress and ensure timely delivery of services.
• Oversee account P&L across projects

Market Research:

• Stay informed about industry trends, regulatory changes, and competitive landscape.
• Identify areas for growth and innovation within the healthcare market.

Reporting and Analytics:

• Track key performance metrics related to account management and sales.
• Provide regular reports to management on account status, revenue, and growth opportunities.

YOUR PROFILE:

• Extensive knowledge within the innovation & transformation space
• Extensive experience in leading and developing accounts
• Experience in crafting proposals for client needs
• Experience in agile delivery methodologies
• Experience with project management
• Experience working within a consultancy environment
• Outstanding communication skills both verbally and in writing.
• Be a team player, with a great sense of humor.
• Candidates with entrepreneurship background and attitude will be preferred.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Responsibilities:

Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.

Skills and Qualifications:

• Minimum 10 years experience spread across Application Maintenance and Application Development Projects.
• Good to have experience in Cloud Enablement and Spunk Monitoring Tools development

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

Job Title: Manager, Marketing Automation / Special Projects, Customer Lifecycle Management

Manager, Marketing Automation / Special Projects

This role encompasses to bring up a full stack marketing automation system which can execute automated and manual campaigns for segmented and mass market customers to drive retention and churn management, upsell and cross sell initiatives to meet monthly and yearly target KPIs including MA business case.

Key Accountabilities:

• Utilize HCL Unica's advanced capabilities to design and implement marketing campaigns tailored for diverse customer segments.
• Collaborate with cross-functional teams to ensure campaigns are aligned with overall business objectives and customers insights.
• Leverage HCL Unica's analytics and segmentation tools to gain insights into customer behavior and preferences.
• Design campaigns that deliver personalized and relevant content to customers, enhancing their overall experience with StarHub.
• Drive targeted marketing initiatives using HCL Unica to nurture customers across different stages of their journey, from acquisition to retention.
• Analyze campaign results to identify opportunities for further personalization and optimization.
• Stay updated with the latest features and updates of HCL Unica to ensure the platform is being utilized to its fullest potential.
• Regularly review campaign performance metrics and adjust strategies based on data-driven insights.
• Ensure seamless integration of HCL Unica with other marketing tools and platforms within StarHub.
• Provide training sessions and workshops for the campaign team on HCL Unica functionalities, ensuring the team is well-equipped to execute campaigns effectively.
• Share best practices and insights with the team to foster a culture of continuous learning and innovation.
• Serve as the primary point of contact for all HCL Unica-related queries, issues, and enhancements.
• Regularly communicate with stakeholders to gather feedback and ensure campaigns align with customer expectations and business goals.

Qualifications

• Degree in Management, Computing, technology or a closely related field
• Minimum 8-10 years work experience, at least 5 years in telco/service industry managing Campaign operations
• Proficient in new product development, Digital transformation and Marketing Automations projects implementation
• Good working knowledge with relational database, Unica, Tableau as well as SQL
• Ability to work independently as well as in a team in a fast-paced environment.
• Strong analytical, problem-solving and communication skills.
• Excellent interpersonal skills
• Good vendor management skills

Job Scope

• Create an environment that is warm, welcoming and filled with positivity for guests and employees.
• Executes standard operating procedures, coordinates restaurant operations during each shift, determines and implements operating improvements
• Ensures completion of all day-to-day administrative and service tasks
• Manages all aspects of staff performance in accordance with established service standards and staff training guidelines, ensure staff knows and adheres to established steps of service and service standards
• Monitors adherence to health, safety and hygiene standards in restourant, ensure compliance with restaurant security procedures, inclusive of alcohol regulations, ensure a safe working environment by facilitating safe work behaviours of the team and guests, maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security SOP
• Maintains restaurant cleanliness
• Organizes and monitor staff schedules and ensures that budgeted labour costs are met
• Interacts with guests, to ensure all in-service inquiries and complaints are handled promptly
• Ensuring evolution of the restaurant
• Ensure all staff are trained and aware of corporate & local marketing programs
• Control Profit & Loss (i.e. plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Recruit, interview, and hire team members; conduct performance appraisals, take disciplinary action, motivate and train
• Assists in designing and implementing staff training initiatives

Requirements

• Strong knowledge in Cost Accounting, Developing Budgets, Financial Planning and Strategy
• Self starter with demonstrated experience in decision making, process improvement, strategic planning, customer focus, management proficiency, managing profitability, quality control
• 5-7 years of management experience in a Restaurant including Profit & Loss responsibility
• demonstrating a level of passion and dedication where no task is beneath you.
• Thrive in a collaborative environment
• A proactive team player that embodies our spirit of entrepreneurship and mutual respect
• Strong interpersonal, conflict resolution and problem-solving abilities
• Excellent oral/written communication skills
• Ability to work well under pressure in a fast-paced environment
• Results-oriented and impeccably organized

Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

Account Manager are responsible on client management, serving as a main point of contact between the client and the company by managing and nurturing relationships.

What you will do:

• Client Management : Build and maintain strong relationships with clients by understanding their needs, objectives and expectations. Act as a liaison between the client and the company
• Communication : Regularly communicate with clients to provide updates, address concerns and provide feedbacks
• Account Planning : Develop strategic accounts plan by outlining sales forecast to maximize utilization
• Customer retention : Implement strategies to retain existing clients and performing annual account reviews
• Sales Support : Collaborate with sales team to complete client onboarding
• Any other ad hoc tasks assigned

What we are looking for:

• Min 1 year in B2B account management/servicing (Lending or relevant trade knowledge is preferred)
• Diploma Holder
• Excel and Microsoft skills
• Bilingual in English and Mandarin

What it is in for you:

• Bonus-based scheme with competitive compensation
• Opportunities for career advancement
• Supportive environment that values work-life balance
  

Join us and be part of the family where your contributions are recognized and where you can make a real impact on our shared success

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Weybourne Group is the holding company for the Dyson technology company, Dyson Farming, and other diverse business interests. Outside the operating businesses, Weybourne manages an investment portfolio and provides financial and other professional support to the Dyson Family, their estates, and personal business interests. The group covers a wide range of sectors including farming, financial and commercial property investments and residential property. We currently have a team of around 75 employees whose roles cover accountancy, financial control, tax and treasury, commercial property and financial investment management, security, audit, IT and HR based in both the UK and Singapore (where the Group Head Office is located).

Our employees are offered a competitive reward package and the opportunity to work in a challenging and diverse environment. We’re really passionate about learning and have a strong focus on development through external courses, progression opportunities and cross skilling. We are proud of our well being offering and comprehensive employee engagement strategy.

How we work:

We work with a strong collective purpose to offer considered and practical advice. We are agile and nimble; we solve problems. Embracing a challenge is part of everyday life at Weybourne, and we embrace this. Innovation, courage of convictions and the drive to push new ideas through are qualities essential across all our team.

Overview - Role and Department:

The Assistant Finance Manager will collaborate with the Finance team in Singapore and the UK to deliver exceptional accounting and financial support. The successful candidate will have a specific focus on Weybourne Holding Pte Limited (WHPL) and its subsidiary companies as necessary.

If you're a qualified Accountant with a commitment to meeting deadlines, excellent organisational skills, and a strong sense of discretion, we encourage you to apply and be a part of our dynamic team.

Key responsibilities:

• Preparing management accounts in accordance with agreed policies and procedures, providing valuable commentary and analysis against budget and other reports for the WHPL Group and its associated entities.
• Creating monthly cashflows and P&L forecasts to support business managers, ensuring a consistent and appropriate approach.
• Reviewing management accounts and information of other entities as needed.
• Coordinating and facilitating the annual budget process, including preparing information for Board approval.
• Building and maintaining strong relationships with key budget holders, offering regular reporting and support as needed.
• Preparing necessary information for Board and Audit Committees.
• Overseeing the audit process and maintaining a productive relationship, leading the year-end activities and producing Group and relevant subsidiary/entity statutory accounts.
• Performing control account reconciliations for all balance sheet accounts and month-end schedules.
• Providing technical expertise and accounting support to Weybourne Holdings Group entities as necessary.
• Managing the transfer pricing process, collaborating with the tax team to ensure an up-to-date transfer pricing model, and handling associated billing.
• Managing the recharge process for central family office costs to entities, including conducting regular reviews of rates and charges, and managing associated billing.
• Coordinating and supporting reviews of finance policies and procedures.
• Assisting the Tax team in preparing VAT and GST returns, including providing necessary analysis.
• Reviewing and approving new supplier setups, and checking and releasing AP invoices in the ERP system.
• Supporting the financial training needs of both finance and non-finance employees.
• Assisting with other ad hoc projects and analysis as directed by Senior Management.

Additional Responsibilities:

• Building strong and positive relationships throughout the Weybourne Group to promote effective and streamlined reporting, ensuring seamless collaboration when necessary.
• Displaying a dedicated commitment to self-improvement by actively seeking out training opportunities that enhance your role and skillset.
• Taking proactive measures to uphold exceptional work standards, taking the initiative to address any areas that do not meet requirements or raise concerns when necessary.
• Adhering to company policies, procedures, and embodying the core values of Weybourne in your conduct, ensuring alignment with the Finance team.
• Tackling miscellaneous tasks on an as-needed basis, showing flexibility and willingness to contribute beyond your core responsibilities.

• Qualified Accountant or equivalent post graduate qualification in Finance, Accounting or related discipline with demonstrable qualified experience
• Previous experience in a role in a similar position (involving most of the key tasks listed above).
• Commitment to meeting demanding reporting deadlines.
• Excellent organisational and prioritisation skills.
• Computer literate, with good skills in Microsoft Office, especially Excel. Experience of an ERP system desirable.
• Confident communication skills, with the ability to interact with individuals from a range of backgrounds.
• Willing and able to take responsibility and ownership for tasks.
• Ability to work autonomously when required, whilst still possessing strong teamwork skills.
• Strong sense of discretion, appreciating the confidentiality of the work.
• Keen to suggest improvements to current ways of working.

• Discretionary bonus scheme.
• CPF Contributions.
• Wellbeing flex fund.
• Hospital & Surgical Cover.
• Dental Insurance.
• Personal Accident Cover.
• Outpatient Clinical Insurance.
• Life assurance.
• 23 days holiday.
• Employee Assistance Programme.
• Access to product discounts.
• Campus perks - free barista coffee and lunch.
• Learning & Development allowance.

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Responsibilities:

Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing finances and budgets

• Overseeing a range of functions to facilitate the delivery of ops services to the end-users.
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Providing accurate and regular reports to the management on performance of the service delivery.
• Analysing client as well as internal processes, and creating strategies for service delivery optimization
• To build and manage a team of maintenance service engineers with competency to match the expectation of the customers.
• Plan and manage the maintenance team who will attend to response within the SLA.
• Be clear of contractual obligations, contracts validity and contracts renewal with client.
• Meet and exceed Financial KPI for the service team.

Skills and Qualifications:

• Service Management
• Salesforce Service Cloud
• Salesforce Marketing Cloud

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

The Assistant Finance Manager will collaborate with the Finance team in Singapore and the UK to deliver exceptional accounting and financial support. The successful candidate will have a specific focus on Weybourne Holding Pte Limited (WHPL) and its subsidiary companies as necessary.

If you're a qualified Accountant with a commitment to meeting deadlines, excellent organisational skills, and a strong sense of discretion, we encourage you to apply and be a part of our dynamic team.

Key responsibilities:

• Preparing management accounts in accordance with agreed policies and procedures, providing valuable commentary and analysis against budget and other reports for the WHPL Group and its associated entities.
• Creating monthly cashflows and P&L forecasts to support business managers, ensuring a consistent and appropriate approach.
• Reviewing management accounts and information of other entities as needed.
• Coordinating and facilitating the annual budget process, including preparing information for Board approval.
• Building and maintaining strong relationships with key budget holders, offering regular reporting and support as needed.
• Preparing necessary information for Board and Audit Committees.
• Overseeing the audit process and maintaining a productive relationship, leading the year-end activities and producing Group and relevant subsidiary/entity statutory accounts.
• Performing control account reconciliations for all balance sheet accounts and month-end schedules.
• Providing technical expertise and accounting support to Weybourne Holdings Group entities as necessary.
• Managing the transfer pricing process, collaborating with the tax team to ensure an up-to-date transfer pricing model, and handling associated billing.
• Managing the recharge process for central family office costs to entities, including conducting regular reviews of rates and charges, and managing associated billing.
• Coordinating and supporting reviews of finance policies and procedures.
• Assisting the Tax team in preparing VAT and GST returns, including providing necessary analysis.
• Reviewing and approving new supplier setups, and checking and releasing AP invoices in the ERP system.
• Supporting the financial training needs of both finance and non-finance employees.
• Assisting with other ad hoc projects and analysis as directed by Senior Management.

Additional Responsibilities:

• Building strong and positive relationships throughout the Weybourne Group to promote effective and streamlined reporting, ensuring seamless collaboration when necessary.
• Displaying a dedicated commitment to self-improvement by actively seeking out training opportunities that enhance your role and skillset.
• Taking proactive measures to uphold exceptional work standards, taking the initiative to address any areas that do not meet requirements or raise concerns when necessary.
• Adhering to company policies, procedures, and embodying the core values of Weybourne in your conduct, ensuring alignment with the Finance team.
• Tackling miscellaneous tasks on an as-needed basis, showing flexibility and willingness to contribute beyond your core responsibilities.

Requirements

• Qualified Accountant or equivalent post graduate qualification in Finance, Accounting or related discipline with demonstrable qualified experience
• Previous experience in a role in a similar position (involving most of the key tasks listed above).
• Commitment to meeting demanding reporting deadlines.
• Excellent organisational and prioritisation skills.
• Computer literate, with good skills in Microsoft Office, especially Excel. Experience of an ERP system desirable.
• Confident communication skills, with the ability to interact with individuals from a range of backgrounds.
• Willing and able to take responsibility and ownership for tasks.
• Ability to work autonomously when required, whilst still possessing strong teamwork skills.
• Strong sense of discretion, appreciating the confidentiality of the work.
• Keen to suggest improvements to current ways of working.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our client is a a leading Multinational Tech company, developer of personal-computer software systems and applications.

Job Responsibilities

• Develop and execute category strategies, promotions and action plans to achieve sales and margin targets
• Manage the product lifecycle, from launching of new products, to optimizing and discontinuing end of life products
• Analyse sales data, market trends and insights, customer feedback, and competitor activities to identify opportunities and challenges for your category
• Collaborate with marketing and operations teams to create and execute effective campaigns and promotions for your category
• Monitor and report on the performance of your category, using various metrics and tools
• Manage inventory of Demo Machines in Singapore

Job Requirements:

• Bachelor's degree or equivalent with at least 3 years of experience in Consumer IT (Retail, e-Commerce) in Sales / Marketing / Category Management
• Should be able to analyse data, proficient in Microsoft Office, Excel (vlookup and pivot tables), PowerPoint.
• Proven track record of being an Independent proactive and should be able to liase with stakeholders.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

KPMG’s Global Mobility Services professionals advise on global mobility concerns, employment tax and remuneration reporting issues that multinational companies face when employing expatriate employees. Our Global Mobility services include providing tax planning advice to high net-worth individuals. KPMG provides comprehensive training to develop our professionals’ career.

Our Awards & Accolades:

• Regional Tax Firm of the Year – International Tax Review Asia-Pacific Tax Awards 2022
• Singapore Tax Firm of the Year – International Tax Review Asia-Pacific Tax Awards 2022
• Singapore Tax Disputes Firm of the Year – International Tax Review Asia-Pacific Tax Awards 2022

Your responsibilities include:

Mobility Consulting:

• Provide mobility consulting services to assignees and their families
• Prepare cost projection, and assignment letters and explain the relocation benefits to assignees
• Coordinate with relocation vendors on immigration and relocation logistics
• Act as the main point of contact for the assignees’ move from home to host country
• Track and monitor the progress of relocation activities
• Assist with bi-annual reviews of assignment allowances
• Assist to prepare monthly payroll instructions for assignees

Regional coordination

• Coordinate with KPMG offices on assignee tax matters
• For national insurance /pension funds, work with different KPMG entities to contact with client entities in different location

Our ideal candidate:

• At least 5 years related experience with a University degree in any discipline.
• Knowledge in global mobility, expatriate tax, or expatriate payroll will be an added advantage
• Possess the ability to work independently, multitask and perform in a fast pace environment.
• Strong organization skills with an eye for detail.
• Strong interpersonal and communication skills to work with colleagues from various levels.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Nurse Manager will lead a team of nurses in providing quality care to patients at the inpatient suite.

Your role involves :

- Participate in the development and implementation of a person-centred care delivery model.

- Implement strategies for care integration and promote best practices in primary care nursing.

- Identify training and development needs of nursing staff according to their potentials.

- Lead and support the development of service needs in alignment with the organization’s strategic directions.

- Lead teams to achieve established objectives efficiently with management team and provide leadership.

- Manage nursing manpower (e.g. perform recruitment, development & appraisal and promote staff wellbeing) together with nursing management team.

Interested candidate who wish to apply for this position, please send in your resume to [email protected]

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110980

EA Personnel Name: Lim Hooi Mei

As a Product Technical Manager, you need to:

• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation. • Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage. • Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization. • Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies. • Propose feasible ideas and solutions or engage subject matter expert to provide aid and improve the quality of the product. • Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently. • Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT. • Review and ensure that all documentations are complete and of quality. • Maintain and continuously refine Product Backlog.

As a Product Technical Manager, you need to:

• Have strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline. • Have minimal 3 years business analyst experience in software development projects and working experience in an Agile environment and Cloud platform. • Possess the ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively. • Possess business case and user-stories development skills. • Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders. • Possess strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving. • Possess good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions. • Experience with Confluence, JIRA, GitLab, SonarQube, BPM modelling techniques and methods will be an added advantage.

The Job:

The Administrative Assistant is essential in ensuring the operation is seamless hence allowing us to deliver on our promises to clients.

Responsibilities:

* Process customer order

* Place order with supplier

* Stock in/ stock out of goods for deliveries

* Liaise with freight forwarder to arrange import/ export shipment

* Co-ordinate with sales support team on after-sale service activities

Qualifications:

· Minimum Diploma in Biotechnology, Business Administration or Accounting will be ideal

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities

• Usher customers to their seats
• Attend to customers enquiries and complaints (if any)
• Assist with order taking
• Up sell and recommend products to customers
• Serve food and beverages (including alcoholic beverages)
• Clearing of tables and empty dishes where necessary
• Ensure guests' needs and requests is fulfilled

Requirements

• Customer orientated
• Able to stand for long hours (4 hours or more)
• Able to commit 3 days per week
• Able to commit long-term or 3 months and above
• Able to work on weekends and public holidays
• Comfortable with handling and serving alcoholic beverages

Available Work Locations

• Parklane Green (East Coast Park)

Requirement(s):


- A hospitality-related experience of at least [4] years

- Wine-related experience preferred

- Able to manage the daily operations and scheduling of work

- Good work ethics

- Have a strong sense of cooperation

- Great at multi-tasking

- Performs other duties in relations to the company’s business

Responsibilities

- Handling daily operations

- Provide wine recommendations to clients

- Assist in managing sales and inventory

Additional information:


- 5 days work week (Able to commit Friday(s), Saturday(s) )
-

Salary range: $SGD $5500-$6500

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Administer central register of Underwriting manuals, guideline and Risk Acceptance Authority and Underwriting breaches
• Monitor overall pricing adequacy
• Support the Monitoring, analysis and review to improve results
• Optimize Underwriting productivity and efficiency through technology and enhanced workflow for referrals
• Represent the company to liaise with relevant authorities eg. MOM
• Administer Group Underwriting Policies and Guidelines, including liaising with MA/HO, the establishment of procedures, control mechanisms, monitoring and reporting
• Conduct underwriting audit of BUs, Underwriting and Reinsurance workshop, training sessions
• Support management of Service Providers through liaising with relevant SPCs
• Support compliance with regulatory reporting requirements (PPF, IFRS17)
• Undertake any other duties as may be assigned

Tertiary qualification and/or insurance professional qualifications

• At least 8 years of Underwriting experience in general insurance operations
• General insurance market and regulatory requirements

• Leadership qualities with emphasis on business transformation, performance achievement and strategic vision

• Experience in conducting Underwriting Audits

• Good Training and mentoring skills

• Portfolio management techniques

• Knowledge in insurance products and reinsurance

• Good interpersonal and communication skills, verbal and written