You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

You will:

• Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
• Promote teamwork and quality service within the team and coordination with the other departments
• Assist to manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
• Assist residents with check-in and check-out procedures
• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
• Manage residents’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Assist with the onboarding process for new employees
• Respond to walk-ins, emails, calls and assist with queries and requests
• Handle and record resident feedback and complaints, and refer them to managers
• Perform related tasks as assigned

Job Requirements

You have:

• At least 3 years of relevant work experience, preferably in the hospitality industry and in a Supervisory role
• Attained at least a Degree, Diploma or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification
• Service-oriented
• Supervisory skills
• Passion for coaching and guiding
• Passion in learning a variety of tasks, including handling paperwork and managing a team
• Willingness to perform shifts

Job Responsibilities

The Report Content and Print Operations Manager role is a permanent position responsible for the administration of the Output Management systems and management of UOB’s printing/enveloping vendor. The role is under the prerogative of Group Service Operations belonging to Group Infrastructure and Platform Services under Technology and Operations. Its primary responsibilities include the following:

Core Responsibilities

• Perform administration functions on the different Output Management systems namely Report2Web (R2W) and Remote Print Manager(RPM) systems.
• Oversees the daily operational procedure for the printing/enveloping vendor.
• Liaise and coordinate Output Management requirements to the different groups and users subscribed to the Output Management systems and printing/enveloping vendor.
• Perform 24x7 on-call support for trouble shooting and problem determination on Output related incidents and problems pertaining (but not limited) to administration and support.
• Identify, analyse, and recommend methods of problem resolution for the department and develop documentations for staff and management reference.
• Perform management of Output Management’s vendors setting standards and streamlining processes to ensure smooth report publishing and print operations.
• Participate in audit and compliance review involving Output Management systems and print operations.
• Perform outsourcing review and due diligence on new and/or existing printing/enveloping vendors to ensure vendor’s solvency and soundness.

Automation, Program Development, and Infrastructure Support

• Assess departmental automation needs and identify solutions to eliminate repetitive tasks and manual interventions.
• Develop and maintain existing scripts and programs to automate Output Management operational processes.
• Perform technical evaluation and analysis of existing and new systems and assess their potentials for automation/implementation.
• Continually improve the end to end infrastructure design and flow of the R2W system and printing/enveloping process by working with vendor, technical support and operation teams (internal and external)

Project Management

• Perform project management role on Output Management driven projects and initiatives.
• Participate in projects and initiatives requiring/involving Output Management support.

Job Requirements

• At least 10 years experience preferably working in a bank Data Centre Operations environment in the area of Output Report Distribution and Print Operations.
• Possess an in-depth understanding of network, database, and Windows platforms necessary in troubleshooting issues related to Output Management systems.
• Competent in resolving technical and access related issues in network, database and Windows environments.
• Knowledgeable in Windows infrastructure and other technologies like Active Directory (AD), Domain Name Servers (DNS), MS Clustering, MS SQL.
• Knowledgeable in Tomcat and Internet Information Services (IIS) application and web server components.
• Knowledgeable in Windows programming/scripting, Visual Basic, and Python.
• Knowledgeable in the Microsoft suite of products such as Excel, Word, and Power Point.
• Knowledge in R2W and RPM systems is a big advantage.
• Knowledge in statements printing and enveloping operations is a big advantage
• Knowledge in Windows infrastructure and other technologies like Network Load Balancer and Virtual Machine (VM) is an advantage.
• Knowledge in C#, Power Shell, Unix scripting, and Java programming is an advantage.
• Knowledge in Unix and AS400 is an advantage.
• Ability to work in a fast-paced environment and able to deliver results in a timely manner.
• Ability to communicate clearly and effectively, both verbally and in writing, to discuss/document technical information.
• Adopts an innovative and proactive mind set to work assignments.
• Organized and detail oriented with excellent time management skills.
• Ability to multitask with propensity to handle urgent interruptions.
• Possess a positive and willing to learn attitude.

RESPONSIBILITIES

SALES AND BUSIENSS DEVELOPMENT ACCOUNTABILITY

￭ In charge of sales performance and budget with full P&L responsibility of the channel.
￭ Develop and implement retail strategies, define objectives and action plans to achieve sales targets.
￭ Analyze consumer trends and channels to identify and maximize market opportunities. Provide market insights and recommendations to management to elevate business performance in the region.
￭ Explore new business opportunities and develop business cases for expansion plans to strengthen retail proximity.
￭ Collaborate with the Finance department to develop and manage the operational budget, ensuring efficient allocation of resources and cost control measures are in place to meet financial targets.
￭ Provide sales analysis, reports and propose relevant business plans for management review.

RETAIL OPERATIONS AND CROSS-FUNCTION COLLABORATION

￭ Develop and implement strategies to enhance the overall customer experience, including visual merchandising, store layout, customer service standards, loyalty programs and compliance to ensure company's standards and KPIs are achieved.
￭ Monitor retail performance and launch focused action plans with clearly articulated objectives to improve results.
￭ Regular review workflow and processes to optimize efficiency and drive for operational excellence.
￭ Provide insights and recommendations on product offerings, pricing, and promotions to drive sales and maintain a competitive edge.
￭ Collaborate with Marketing team by providing market insights so to define the most relevant promotional activities to accelerate sales performance and customer experience.
￭ Work with Demand Planner and Supply Chain team to perform effective stock control to maximize sales performance. Oversee sales & inventory analysis, operating cost, develop sales and performance reports for management review and to take appropriate actions.
￭ Work with HR Department to review and fine-tune sales incentive program on regular basis so to drive staff & sales performance and efficiency.
￭ Foster effective communication and collaboration with cross-functional teams such as Marketing, Supply Chain, Finance and IT to ensure alignment and coordination of activities including but not limited to new shop opening and renovation projects.

PEOPLE MANAGEMENT AND TEAM DEVELOPMENT

￭ Lead and coach retail team. Supervise a team of shop management and develop the team by providing guidance & support through timely feedback. Foster a positive and inclusive work culture and environment.

￭ Monitor and analyze the objectives setting to evaluate the performance of shops and identify areas for improvement. Develop action plans to address any performance gaps and drive continuous improvement.
￭ Work with Training Manager to define training needs and develop talents with necessary skills so to drive excellence in customer service & sales performance.
￭ Collaborate with HR department on team development, strength talent pipeline and people development to solidify the team structure and capability.

REQUIREMENTS

• Degree in Business Studies, Fashion, Finance or related discipline.
• Minimum 7 years’ relevant experience in retail industry,
• Strong financial acumen, track record in managing a retail organization.
• Strong leadership skills with exceptional presentation and communication skills.
• Strong analytical, business acumen and interpersonal skills.
• Proficient Mandarin to speak to Mandarin speaking customers and English is essential.
• Shop visit and business travel is required.

The primary role of the Service, Crew is to provide support to the Restaurant Supervisor or Manager and any other persons or companies assigned, in a professional and timely manner.

This individual possesses communication, service-oriented, friendly, approachable, people management skill and good team player.

Job Highlights

• 14 Days of Annual Leave

• Meal Allowance ($)

• uniform provided

• Working Location: Ngee Ann City or Tras Street

• 5-Day Work Week

Key Responsibilities:

• Meet and greet customers

• Advise customers on menu and beverage choice

• Enhance customer dining services, such as adding tea, serving dishes and changing plates

• Any other duties as assigned by the Manager or Supervisor. Requirements:

• Previous work experience in F&B is an advantage.

• Good working attitude and an outgoing individual with a passion for customer service

Requirements:

• Minimum 2 years relevant experience
• Passionate in culinary and desserts
• Team-player
• Innovative and creative
• Ability to work in a fast-paced environment

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Responsibilities

• Plan, manage and coordinate M&E projects to ensure that the projects are completed on time, within budget and of highest quality
• Work closely with client, suppliers, consultants, contractors and relevant authorities in projects managed
• Ensure timely submissions & compliance to regulatory requirements
• Follow through on internal processes to ensure smooth delivery to customers
• Manage project budget and able to submit timely purchase request for relevant materials & manpower throughout project cycle
• Oversee drawing management and control of technical and construction matters
• Ensure work quality and safety regulation are fully compiled
• Testing & Commissioning work for M&E
• Infrastructures services in Data Center
• Manage project administrative

Requirements

• ITE/Diploma/Degree in Building Services/ Mechanical/ Electrical related field
• Must possess PM roles experience (experience in LIVE DC will be added advantage)
• Must be well versus in M&E system & AutoCAD knowledge
• Able to produce T&C report, SAT report and Test Script based on project/site requirement
• Able to communicate well with both internal & external customers
• Able to lead the engineers/site supervisors to execute the project
• To ensure project schedule/timeline to complete the project on time
• Able to produce project progress report to show to the customer based on weekly basis
• Attend weekly meeting with the customer with updated project progress report that have been produced
• Prefer to have experience for IST procedures
• Resourceful, supportive, problem-solving, committed

Attractive Remuneration and Employee Benefits

• On-The-Job Training Support
• Performance Bonus
• Rewards and Recognition
• Medical & Dental Benefits
• Birthday Leave

About the Brand Manager/Senior Manager (five months) Role:
The position centres on orchestrating comprehensive marketing strategies encompassing both above-the-line (ATL) and below-the-line (BTL) initiatives, evaluating brand efficacy, conducting portfolio assessments, overseeing packaging artwork creation, and managing budgets across eight diverse markets. Working closely with the Cluster Brand Head, the role entails coordination with various cross-functional teams such as sales, media, consumer insights, artwork planning, legal, trade marketing, finance, research, and supply chain. This collaborative effort aims to craft and implement effective plans tailored to each market, ensuring brand success and market presence.

Key Responsibilities:

• Strategise and execute brand campaigns, product launches, and expansions globally
• Lead stakeholder engagement from planning to evaluation stages
• Develop integrated communication strategies and oversee media execution
• Analyse performance metrics and manage brand finances efficiently
• Manage product portfolio discussions and oversee promotional activities
• Coordinate packaging projects and artwork development
• Foster team collaboration for brand success and growth

To succeed in this Brand Manager/Senior Manager (five months) role, you must be be highly analytical and numerically capable to properly assess brand performance on a monthly basis, with the aid of the Consumer Insights team.

Key Requirements:

• Minimum of five years of relevant experience
• Strong marketing fundamentals, analytical stability and reasoning with good time and project management skills
• Comfortable with ambiguity and taking responsibility in a pro-active manner, with familiarity in Nielsen Answers and SAP
• Agile and capable of adapting/ multi-tasking in a fast paced and continuously changing environment
• High sense of responsibility and pro-activity i.e. anticipates problems and proposes solutions (entrepreneurial and commercial mindset)

This organisation possesses a strong brand equity and is known for their expertise globally. It is anything but traditional. They have the people and ethos to act with speed, innovation, enterprise and creatively. The scope of the offer, size of the business, freedom and autonomy to drive your career forward all adds up to a great place to work.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Brand Manager/Senior Manager (five months) role.

Apply today or contact me to discuss this new opportunity.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.:R22104739 Siti Aishah Binte Jamall Abd Nassir

Your Role
We are looking for an experienced Senior Automation Analyst / Senior Automation Solution Manager (Warehouse Automation) to manage and oversee the implementation of automation solutions across multiple warehouses. To ensure machines perform at optimum conditions, minimal disruption to operations, and to timelines and budgets. To develop strategy for warehouse automation aligned with the Supply Chain Department goals. To liaise with different departments and achieve KPIs to measure the performance of automated systems and operations. To implement improvements to enhance efficiency, accuracy, and cost-effectiveness. Training staffs for new automation system and stay updated on emerging technologies and trends in warehouse automation for further enhancements

What Will You Do

• To manage and oversee the implementation of automation solutions across multiple warehouses.
• To ensure machines perform at optimum conditions, minimal disruption to operations, and to timelines and budgets.
• To develop strategy for warehouse automation aligned with the Supply Chain Department goals
• Liaise with different departments and achieve KPIs to measure the performance of automated systems and operations
• To implement improvements to enhance efficiency, accuracy, and cost-effectiveness.
• Training staffs for new automation system and stay updated on emerging technologies and trends in warehouse automation for further enhancements

What Do We Want

• At least Degree & above in Automation/ Mechanical / Electrical or Electronic equivalent qualifications.
• Min 5 years & above of experienced in with warehouse automation technologies, such as robotics, automated storage systems, conveyor systems, WMS, and IoT devices.
• Have hands-on experiences in the implementation, maintenance of automation systems in warehouse settings.
• Strongly knowledge of warehouse automation technologies and understand emerging trends and innovations in the field of warehouse automation.
• Understanding of budgeting, cost analysis, and ROI calculations related to automation investments and to achieve maximum ROI on automation solutions.
• Have experiences in guiding installation, debugging and renovations

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$13000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Contract duration: 6 / 12 / 18 months contract

Work location: East

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2493

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Overall Purpose

We are looking for passionate individuals committed to the cause of enabling socially disadvantage low income families and communities realise their aspirations of getting out of the poverty cycle.

Responsibilities:

• Work collaboratively with community partners and government agencies to enable a safe and caring environment for children and adults we serve in the community;
• Provide casework intervention, counselling and information to families, and supervision to the social work team;
• Manage all social work functions, outreach and community engagement programmes targeted at the community.

Requirements:

• Believe that people and communities have intrinsic strengths and resources that can be harnessed for the betterment of family and community life;
• Knowledge and experience with social work interventions, social policies and community engagement;
• Degree or Post Graduate Diploma in Social Work or related disciplines from recognised universities;
• Accredited Social Worker
• Minimum 5 years of relevant social work experience with at least 2 years of supervisory experience;
• Demonstrated supervisory abilities;
• Strong writing, communication, and interpersonal skills.

Interested candidates are invited to send in their detailed CV with expected salary.

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Canvassing and promoting the Company’s full range of products to the customers
• Coordinating all sales-related activities to the customers internally and externally.
• Arranging for, conducting and facilating wine tasting , wine talks and principal visits to the customers.
• Up-selling and cross-selling of products
• Answering to customer's request and queries with professional knowledge
• Following up with leads and client orders
• Closing deals and ensuring the collection of receivables
• Managing the Trade customers and Private Customer where possible

Job Requirement:

• Passion about wines and spirits
• Service oriented, dynamic and willing to learn
• Good interpersonal and communication skills.
• Sales or wine knowledge will be an advantage.
• Excellent written and verbal communication skills.
• Enjoys working as part of a team.

• Canvassing and promoting the Company’s full range of products to the customers
• Coordinating all sales-related activities to the customers internally and externally.
• Arranging for, conducting and facilating wine tasting , wine talks and principal visits to the customers.
• Up-selling and cross-selling of products
• Answering to customer's request and queries with professional knowledge
• Following up with leads and client orders
• Managing the Private Customers
• Closing deals and ensuring the collection of receivables
• Trade customers where possible

about the company

Partnering a renowned Private Bank, we are looking for an experienced Assistant Relationship Manager as part of their growth plans.

about the job

• Provide adminstrative and client servicing support to the Relationship Managers in relations to account opening and onboarding / KYC process
• To assist in client order taking and trade executions of the various financial products
• To liaise closely with the relevant stakeholders to resolve any issues promptly
• Ensure that all transactions adhere to regulatory requirements and internal policies
• Other ad hoc duties as required

skills and experience required

• Bachelor Degree in Banking & Finance or other related fields
• Minimum 8 - 10 years of relevant experience in the Private Banking industry
• Strong communication and interpersonal skills
• Completion of CACS papers 1 & 2 will be ideal

To apply online please use the 'apply' function, alternatively you may contact Sophia Tan at +65 9101 6602. (EA: 94C3609/ R1980830)

Descriptions:

• Ensure daily operations run smoothly
• Undertake day to day restaurant operational tasks which include cashiering & the taking of food & beverages orders
• Greet and welcome restaurant diner in a warm and friendly manner
• Create high standards of customer experience, be attentive towards the customers and their queries
• Ensure prompt serving/clearing of plates & utensils
• Maintain high standards of cleanliness within the restaurant
• Any other duties by the in line Reporting Manager

Requirements:

• Passion for service in F&B industry
• Excellent Customer Services attitude
• Willing to go extra miles at work
• Training Provided
• 5 days work week, willing to work on weekends and public holidays
• Work location @ Changi Airport Terminals
• Able to commence immediately or within short notice is highly advantageous.

Benefits:

• Opportunity to work with Global Brand
• 20% Discounts at all SSP F&B outlets at airport
• 1 Meal after 6 consecutive hours of work
• Medical Coverage
• Annual leaves
• 1-month variable bonus paid at the end of year in Dec
• Transport facility in night shifts

EA License No: 18C9146

EA Personnel No: R22106527

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Job Description & Requirements

• Adhere to schedule of delivery orders
• Coordinate with salesperson on customer’s order before delivery
• Proper loading / unloading of catering equipment into delivery vehicle
• Delivery and collection to island wide catering places
• Inventory control for catering equipment used for upon collection of order
• Maintaining cleanliness and provide basic service for assigned delivery vehicle
• Understanding with and complying with the mandatory hygiene standards and requirements
• Perform any other duties assigned by Operation Manager

Requirements:

• At least 1 year(s) of working experience in the related field
• Excellent customer service and able to interact well with clients
• Ability to work independently and in a team
• Physically fit and able to work in a fast-paced environment
• Willing to work shifts, weekends, and public holidays
• Must possess class 3 driving license with clean records and good driving skills

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Working Hours: 44hrs/week ; 5 days per week including weekends & PH

Location: Suntec City

Salary: Up to $2800/month

Duties:

• Manage the guest reservation system
• Set table according to type of event and service standards
• Maintain cleanliness of work areas throughout the day
• Welcome and acknowledge all guests according to company standards
• Develop and maintain positive working relations with the team
• Take food and beverage orders from guests, enter orders in Point-of-Sale System (POS) which relays orders to the kitchen
• Deliver food and beverages from kitchen and bar to guests in a timely manner
• Perform cashiering duties
• Any ad hoc duties as request by Manager

Requirements

• Preferably with 2 - 5 years of F & B experience
• Good communication skills and a Team player
• Good interpersonal and guest service skills

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About you

You will be responsible for complying with company Environmental Health and Safety policies and procedures and ensure the safety of the field employees and users.

Responsibilties

• To help assist with this, you will be required to perform audits and equipment surveys to validate quality and adherence to customer expectations.
• You are responsible for ensuring that your operations meets targets relevant financial and operational key performance targets.
• Manage a pool of technician to run day to day call back and maintenance operation of the assigned portfolio
• Responsible for driving team and individual KPIs as set by the business for both operation and financial impacts.
• You will need to maintain and promote effective team orientated and collaborative working relationships internally and externally.
• You will be responsible for facilitating training or coaching of your mechanics
• Planning, scheduling, and Execution of routine servicing of units under your portfolio. Ensure the performance and availability of the units are as per the required standard
• Address any customer concerns in a timely manner, including communication to the customer and drive closure of the issue
• Plan and execute repair works to up keep the performance of the equipment to meet customer deliverables
• Encourage a customer centric and engaged team culture
• Support the Sales team with repair or upgrade proposal by conducting site visits and providing site information
• You will be required to create a team environment between yourself, field mechanics, and Sales
• You are responsible for ensuring all Company Vehicles, Tools, Equipment and materials are correctly maintained in a safe working order and that proper safeguards against damage or theft are maintained.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We’re looking for Manager to join our Technology Consulting practice with experience in any of the following:

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 6 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
• Experience in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can demonstrate that you meet the criteria above, apply now.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home, and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a chain of dental clinics and a family medicine clinic.

RESPONSIBILITIES

• You will lead the care concierge team in NTUC Health. You will lead the team towards customer service excellence by setting standards, designing and implementing training programmes, and doing quality audits. You will be a role model in demonstrating empathy to seniors and their family members who contact NTUC Health, in understanding their circumstances, and in recommending appropriate services to meet their needs.

  Responsibilities:

  • Lead the care concierge team in understanding and evaluating needs of customers, promoting the value of NTUC Health services, and facilitating enrolment to these services
  • Work closely with various business units in NTUC Health to be equipped with comprehensive and updated knowledge of all NTUC Health services
  • Attend to customers' enquiries and feedback from all channels and address any service feedback
  • Track and monitor service standards of the care concierge team
  • Attend partnership meetings and develop cross-referral processes with partners
  • Support the development and training of a new enquiry-management AI tool
  • Organise and participate in roadshows to promote NTUC Health services
  • Stay up to date with industry and organisational developments

  We warmly invite you to join us if you are:

  • Patient and enjoy helping seniors and families
  • Tech savvy and able to learn and use various IT systems
  • Experienced in managing a team
  • Passionate about customer service
  • Proactive in suggesting process improvements
  • Strong in written and verbal communication skills
  • Meticulous, with a sense of urgency services

• Degree holder in any discipline

• Prior experience in customer service, hospitality or community care preferred
• Ability to speak a second language and dialects will be advantageous