Fico is a casual, beachfront Italian restaurant along East Coast Park by Chef-Partner Mirko Febbrile. Fico is inspired by Cucina Povera (a waste-not, want-not approach) and celebrates the simplest things in life, from humble ingredients to genuine, no-frills hospitality.

Fico is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What to expect:

• Direct transport in to restaurant from Bedok MRT Station
• 5 day work week
• Join a dynamic, young and fun loving service team
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• 5-day work week
• Career Progression Opportunities
• Dynamic team

Job Description:

• Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
• You should be a people person who is courteous, efficient and enjoys to meet and serve .
  
  As a Guest Services Executive, your duties and responsibilities will include:
• Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
• Providing hotel and travel information and sharing local tourist insights.
• Handling guests’ inquiries and providing prompt responses and assistance
• Analyzing and resolving problems while exercising good judgment
• Ensuring a high level of customer service is consistently maintained.
• Develop and maintain positive working relationships with others.
• Maintaining confidentiality of all guests' information and hotel data.
• Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
• Reporting accidents, injuries, and unsafe work conditions to the manager.
• Adhere to all company policies, procedures and etiquettes.
• Perform other departmental or cross departmental job duties as requested by management.
  
  Job Requirements:
• Diploma or equivalent in Hospitality Management / Business Administration.
• 2 years of experience in Guest Services, Front Desk or related professional field.
• Computer literate and proficient with Microsoft Office.
• Able to perform shift work including nights, weekends, and/or public holidays.
• Good understanding/knowledge of using the hotel property management system.

KEY RESPONSIBILITIES:

· Support the event sales team

· Prepare proposals, contract, and event orders under the guidance of the sales team

· Help manage client communication including answering inquiries and following up on leads

· Coordinate with the marketing, operations, finance team regarding sales initiatives, exhibitor fulfillment and payment

· Assist in maintaining accurate records of sales activities and client interactions in CRM system and other event platforms

· Provide administrative support, such as data entry, report generation, documentation and file organization

· Participate in post-event evaluations and gather client feedback

JOB DETAILS:

Sales Support:

- Extract and distribute sales enquiries from HubSpot to all sales staffs consistently and on time

- Build up the Sales Pipeline on Salesforce based on the data collected from HubSpot

- Tracked sales leads and ensure Sales Team to update the weightage percentage promptly

- Processed sales order, including preparing and sending the contracts to Exhibitors

- Manage, track and update the “live” floor plan, marking booths as on hold or reserved, adding, merging,

moving… booths/spaces

- Monitored the contracts status and keep Exhibitors and the sales team informed of any delays or issues.

- Coordinate with Finance team to ensure timely billing

- Collect and upload Exhibitor information (displayed name, logo, company description, exhibitor profile) on Online Exhibitor Manual

Coordinating:

- Serve as the primary point of contact between the sales team and other departments (eg: marketing, finance, sales team)

- Help organize and coordinate during the event

Customer Service:

- Maintain and update MYS & Salesforce system with customer information, contract status and pipeline data

- Address customer inquiries, provide the event information, and resolve issues as needed

- Follow up with customer on pending payments and pending returned contracts

Report:

- Provide weekly updated Sales Report to Management

- Maintain and monitor the sales revenues report

Keep track of Exhibitors’ sponsorship tier level, number of badges and tickets

QUALIFICATIONS

· Strong interest in event sales, or event management

· Enthusiastic and willing to learn

· Excellent communication and interpersonal skills

· Detail-oriented and able to handle multiple tasks in a fast-paced environment

· Proficiency in Microsoft Office (Word, Excel, Powerpoint)

· Ability to work independently and as part of a team

· Only Singaporean/ PR need apply

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorisation
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and skills

• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Must work on weekends/PH.
• Able to work night shift

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls)
• Search for information within our CRM to deliver accurate answers to questions from potential buyers whilst entering any new data into the listings to enrich the information
• Qualify potential buyers expressing interest in Propseller listings
• Coordinate and (re)schedule property viewings for buyers against the schedule of the assigned Real Estate Consultants / internal teams to meet team targets and maximise sales opportunities for each call/enquiry
• Track and update your team tasks and activities through our in-house tech platform
• Produce regular reports and conduct improvement-sharing sessions
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You have at least 6 months of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Diploma or equivalent;
• Experience in customer service/sales support/call center would be beneficial
• Must be fluent in written and spoken English as the role requires the candidate to answer enquiries via online chatroom or phone
• Proficient in Google Suite / MS Office and with computers in general
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts
• Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic
• Attention to detail: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks
• Agility: You can think on your feet and a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.
• Achievement-oriented: You are a highly-driven individual and enjoy the thrill of outperforming expectations.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT
• Swimming pool and gym access: access to our office swimming pool and gym
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings
• Team lunch budget: Quarter budget for team bonding lunches or dinners
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or selling a home.

Recruiting Process

Ideal length: 1 week

If your application is selected:

Part 1 - Online (2 hours)

• 30 min – Introductory Call with Talent Acquisition Associate
• 20 min - Online Test
• 1 hr – Meeting with our Head of Success & Service and People & Culture Director
• Reference checks

Part 2 - In person (1 full day, weekday/weekend)

• Day-in-the-life with training and job simulation (stipend provided)
• Meet with CPO

Compensation

• On-target earnings of $2,800 to $3,100 / month (90% base, 10% variable)
• Uncapped performance-based bonus
• Stock options

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 8 Feb 2025.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Salary: S$3,500

Working Days: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown/Clarke Quay

Contract Period: 6 months contract

Job Responsibilities:

• Respond to survey enquiries and escalations via personalized calls and email correspondence
• Assist respondents to complete surveys using approved methodology by explaining survey objectives
• Compile, record and input data collected from completed surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that KPIs and service levels are met consistently via prompt follow ups
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines
• Drive customer experience centre initiatives including call audits
• Guide the team to achieve the expected behavioral and efficiency standards through coaching to level up on the customer experience
• Root cause analysis to identify triggers for customer dissatisfaction and identify areas of improvement within team
• Perform service recovery and provide pro-active solutions for escalation
  Identify and highlight gaps in service deliverables for continuous improvement
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence
• Handle high level email replies
• Analytical thinking process
• Able to organise, identify and/or derive reports using Excel
• Any other adhoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience

How to Apply:

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://sg.go.persolkelly.com/job/apply/5789

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Job Responsibilities:

• Handle customer service hotline and provide first level of support
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Back-up Support order processing in software system
• Other ad-hoc duties as assigned

Requirements:

• Required language(s): Candidate must be fluent in English and Mandarin, in order to communicate with mandarin speaking members and customers
• Familiar with accounting software is a plus point
• Self-driven and holds a positive learning attitude.
• Meticulous and able to adapt to a fast-paced environment.
• Ability to work independently with minimum supervision.
• Good communication skills to liaise with people from all levels.

Service Technician (Medical Device)

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Responsibility

• Taking responsibilities for repairing and testing of DePuy and Ethicon Endo-Surgery products.
• Managing the tools upkeep and calibration.
• Managing work orders, quotations, and Invoicing of service.
• Managing Repair Centre Upkeep, Housekeeping & Cleanliness.
• Managing spare parts inventory planning, ordering, and receiving.
• Working with Synthes Switzerland and organizations for all repairs related work requirement.
• Using MD S&R to manage the repair activity.
• Performing on site commissioning (installation) and maintenance of medical devices.
• Up to 25% of international travel may be required.
• You might be required to work on weekend.
• Tracking warranties of instruments.
• Performing on-site or over the phone Customer Support.
• Managing Service Logistics (inwards and out wards repairs).

Qualifications, Experience and Competencies:

• Diploma/ Degree in Engineering with minimum 1 year of experience in a field service or technician role.
• Ability to trouble-shoot and guide the service team on all technical aspects.

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Accel Analytics Pte Ltd is a solution provider for analytical and measurement instrumentation products. We are looking for a Technical/Service Engineer to join our Technical Team.

Roles & Responsibilities:

- Provide comprehensive after-sales support, including installation & commissioning.

- Perform maintenance and troubleshooting of gas detectors, gas analyzers & liquid analyzers.

- Offer technical consultation to customers, addressing their inquiries and providing expert guidance.

- Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.

- Prepare accurate and detailed service reports to document work performed.

Requirements:

Minimum ITE/Diploma in relevant field

- Fresh candidates without experience and willing to learn may apply.

- Relevant training and guidance will be provided.

- Independent, responsible and willingness to learn personality.

- Class 3 driving license will be an added advantage. (Transport may be provided upon confirmation of employment)

- Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected] along your current and requested salary.

We regret that only shortlisted candidate will be notified.

Job Description:

1) Perform The 4 Steps of Making Putu Piring [PP] - (Will be Taught)

2) Handle Cashiering Duties

3) Opening & Closing of Sales (when required)

4) Ensure Outlet Cleanliness & Hygiene at ALL Times

5) Call out to customers to Boost Sales

6) Upselling of Products

7) Building Rapport with Customers

8) Greet Customers Nicely and Wish Farewells

9) Remember to Check with Customer their Orders and Pass thier Receipts

10) Check Company Phone should there be any Online Orders

11) Handle Delivery Devices for Online Orders and Double Check if Orders are Correct to Ensure No Mistakes on the Order is made.

12) Be respectful to collegues and staff

13) Listen to orders from supervisors and management team

Requirements:

1) Able to Work on Weekends

2) Able to Perform the 4 Steps of PP Making

3) Able to do Cashier Duties

4) Able to Listen to Instructions and Adapt to New Environment

5) Can work in Humid Environment

6) Able to do Basic Sales & Communication Skills

7) Knows how to use Whatsapp for Work Purposes (Outlet Group, etc.)

Roles & Responsibilities:

• The 1st Level Remote Support is required to provide 1st point of contact for clients and provide excellent customer service to address their inquiries, concerns, or complaints.
• Answering incoming calls and making outbound calls to customers or clients.
• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Mandatory Skills: Infrastructure Support, Micerosoft Office

Requirement

1. Minimally Nitec qualifications in IT related disciplines

2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment.

3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

4. Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.

5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

Work Location: Ang Mo Kio & Bedok

Shift Work: Yes, 8.5 hour. Staggered between 8am – 6pm(Mon to Fri), Sat rotates once a month, 8am – 12.30pm. 42hr/week

Working Hours:

Monday - Friday (5days),

Saturday – Once a month(0.5 day). Weekday hour will be shortened if agents need to cover Saturday.

Sun and Public Holiday off

Benefits:

• Attractive Fixed Salary (Salary Range: $2,300 to $2,800)
• Medical Insurance
• 14 days AL
• 14 days MC

Job Description

• Industry/ Organization Type: Manufacturing/Construction Machinery
• Position Title: Service Engineer
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8.15 am – 5.15 pm
• Salary Package: Up to $4,000 + AWS + Meal Allowance + Company Transportation/Transport Allowance + OT
• Duration: Permanent

Key Responsibilities

• Conduct product delivery training for distributors and customers.
• Provide diagnosis guidance and analysis of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at sites in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team in locating correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.

APPLY NOW!!!

• Minimum Diploma in Mechanical/Mechatronics Engineering or relevant studies.
• With at least 2 years of relevant working experience in construction machinery industry.
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.
• Comfortable with travelling internationally within Asia (Entitled to travelling allowance).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65794 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

Job Title: Project and Service Engineer

Company: DeltaFrontier Pte Ltd

Location: Singapore

Job Description:

DeltaFrontier is seeking a talented and motivated System Engineer to join our team. As a System Engineer, you will play a crucial role in supporting presales activities, deploying, managing, and maintaining systems in a data center environment.

DeltaFrontier is a fast-growing Singapore-based company that specializes in

deploying cutting-edge technologies in AI, IoT, and Data Center solutions.

Why DeltaFrontier?

At DeltaFrontier, our success stems from our highly skilled staff and the professional services we provide. Join our team and become part of a driven group that is forging ahead to accomplish our mission and vision. With a proactive, accountable, and creative talent pool, many of whom come from multinational backgrounds, you will have the opportunity to work on various pre-and post-sales projects and learn from experienced professionals.

Responsibilities:

• Project Execution: Oversee the entire lifecycle of Physical security system projects, from initial planning and installation to testing, commissioning, and final handover.
• Service and Maintenance: Provide ongoing maintenance and service support for Physical security systems, ensuring their optimal performance and reliability.
• Technical Leadership: Serve as the technical expert on Physical security systems, guiding installation and service teams in best practices and industry standards.
• Troubleshooting and Problem Solving: Diagnose and resolve complex issues with systems, ensuring minimal downtime and maintaining high client satisfaction.
• Quality Assurance: Implement and oversee quality control procedures to ensure that installations and services meet or exceed standards and specifications.
• Client and Stakeholder Engagement: Act as the primary technical contact for clients and stakeholders, managing expectations and providing timely updates on project progress and service activities.
• Safety and Compliance: Ensure all projects and services comply with relevant safety standards, codes, and regulations, promoting a culture of safety within the team.
• Documentation and Reporting: Maintain comprehensive project documentation, including plans, reports, and as-built drawings, ensuring accurate records for future reference.
• Training: Conduct training sessions for clients, end-users, and maintenance staff on the operation and maintenance of systems.
• Innovation and Continuous Improvement: Stay informed of industry trends and advancements in ELV technology, suggesting and implementing improvements to processes and services.

Requirements:

• Degree or Diploma in Electrical Engineering, Information Technology, or related fields.
• Proven experience as a Project Engineer, Service Engineer, or similar role with a focus on physical access control and perimeter , autogate products.
• Deep technical knowledge of various ELV systems, including security, communication, and networking technologies.
• Strong leadership and interpersonal skills, with the ability to manage and motivate teams.
• Excellent problem-solving abilities and attention to detail.
• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Familiarity with industry standards, codes, and regulations pertaining to system installations.
• Exceptional communication skills, both verbal and written.
• work safety certificate for construstion site
• Willingness to travel to project sites as required.

What we offer

• A great team and culture with an MNC-background management team.
• Competitive salary and benefits.
• High growth opportunities for career development.
• Colleague recognition awards.
• Regional business travel expansion.

To apply, please send your resume and

cover letter highlighting your relevant experience and qualifications to [email protected]. For further inquiries,

you may contact us at 6962 6981.

DeltaFrontier Pte Ltd

1 North Bridge Road, #23-09, Singapore 179094

We are looking for a passionate and results-oriented IT Service Management (ITSM) consultant with 5 years of experience in designing, implementing, and optimizing ServiceNow solutions for improved IT service delivery. Proven ability to collaborate with clients to understand their needs and translate them into customized ServiceNow configurations. Expertise in ITSM methodologies (ITIL) and a strong track record of achieving successful project outcomes.

Job Description

• Analyze client's current ITSM processes and challenges to recommend the most suitable ServiceNow modules (ITSM, ITOM, CSM).
• Run design workshops to help business analyst gather stories.
• Design workflows and configure the ServiceNow platform to automate tasks and streamline service delivery.
• Develop and deliver training programs to ensure users can effectively utilize the new ServiceNow system.
• Provide ongoing support, monitor system performance, and collaborate with clients to optimize their ServiceNow environment based on usage data.
• Supports the defect and enhancement processes with the Product/Process Owner, including validation and prioritization of defects and enhancements.
• Assists with UAT execution if appropriate.
• Supports process walk-through for training development.

Requirements

• Bachelor Degree in IT related discipline
• Minimum of 5 years experience of ServiceNow and/or Servicedesk implementation
• In-depth knowledge of ServiceNow as foundation. Should be well-versed in core ServiceNow modules (ITSM, ITOM, CSM) and their functionalities. Understanding of integrations with other systems is a plus.
• Familiarity with established ITSM frameworks like ITIL (v4/v3) is essential. Being able to translate these frameworks into practical ServiceNow configurations is key.
• A strong understanding of core IT service management processes like incident, problem, change, and service request management is crucial.
• Experience with workflow automation tools and scripting languages used within ServiceNow is valuable.
• The ability to analyze a client's current ITSM practices, challenges, and business goals is vital for recommending the right solutions.
• Should be able to translate client needs into tailored ServiceNow configurations that optimize workflows and address their specific pain points.
• Demonstrate an understanding of how ServiceNow implementations can lead to cost savings, increased efficiency, and improved service delivery.
• The ability to define and track relevant metrics to measure the success of the implemented ServiceNow solution is essential.

• Answering phones call, reply to emails and Whatsapp to handling customer enquires
• Handling customers complaints
• Giving information and helping to solve customers’ problems
• Arrange and fix the appointment to deliver services
• Preparing quotation
• Monitoring and chasing outstanding payment
• Coordinate with technicians

• Able to speak mandarin or Japanese
. Great communication and interpersonal skills
. Min 1 Years experiences in related filed
. Entry level candidate are encouraged to apply and keen to learn
. Basic knowledge in MS. Excel is must

. Able to work independently

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

Customer Service Executive

· Provide quality customer service support to customers over e-mail and phone.

· Handle customer enquiries efficiently and escalate issues promptly when required.

· Perform sales order management for customers.

· Perform allocation of stocks and arrange delivery for customers’ orders.

· Conduct regular meetings with customers for close communication.

· Perform problem solving to value-added customers.

· Extract and tabulate data for monthly reporting.

· Collaborate with internal teams to ensure timely resolution of customer issues.

· Promote or recommend new products to existing customers.

· Any other ad hoc tasks and projects assigned.

REQUIREMENTS

· Minimum Diploma in any field.

· At least 2-3 years of relevant experiences on order processing and delivery arrangement, customer relationship management.

· Customer oriented with strong communication and interpersonal skills.

· Experience in handling customers’ inquiries and claims by emails and phone calls.

· Able to take initiative and hardworking.

· Possess Excel skills and knowledge such as, V-lookup, Pivot tables, and simple formulae.

· Experience in SAP will have an added advantage.

· Team player and also able to work independently.

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

Descriptions:

• Serve customers, take orders
• Assist in outlet operations and kitchen
• Food preparation
• Maintain hygiene and cleanliness at all times
• Ad hoc duties assigned by manager
• Food Hygiene Certificate preferred with relevant experiences in F&B settings
• Training provided
• Must be able to commit on weekends
• East & North East location

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R22111484 Ketty Lim

Job Highlights

· Positive Working Environment

· Fixed Allowances

· AWS + Quarterly Performance Incentive Bonus

. Career Growth

Guest Service Officer Job Description:

A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first impression for hotel guests. Key responsibilities include:

1. Guest Check-In and Check-Out:

- Efficiently process guest arrivals and departures.

- Distribute room keys and inform guests about room amenities and hotel services.

- Address guest inquiries, requests, and concerns promptly and professionally.

2. Customer Service Excellence:

- Exhibit exceptional customer service skills, making guests feel welcome and valued.

- Provide accurate information about the hotel, local attractions, and services.

- Handle guest complaints or issues with patience and effective problem-solving.

3. Payment Processing:

- Collect payments for hotel accommodations and additional services.

- Maintain accurate billing and payment records.

4. Communication Skills:

- Possess strong verbal and written communication skills to interact with guests and colleagues effectively.

- Handle phone inquiries and reservations courteously and professionally.

5. Computer Proficiency:

- Utilize basic computer skills for guest check-in, reservations, and record-keeping.

- Familiarity with hotel management software is a plus.

6. Professional Appearance:

- Maintain a neat and professional appearance.

- Greet guests with a friendly smile and offer assistance as needed.

7. Physical Stamina:

- Be able to stand for extended periods.

- Handle luggage and assist guests with mobility as required.

Job Requirements:

- Candidate must possess at least GCE O-level or equivalent.

- Minimum 1 year of hotel front office working experience is preferred. Candidates with no related experience will also be considered, as on-the-job training will be provided.

- Pleasant and well-groomed.

- Good communication and interpersonal skills.

- Enjoys interacting with guests and working in a fast-paced environment.

- The candidate must be able to work rotational shifts, weekends, and holidays (9–12 hours).

- A good team player, can work independently and is able to work under pressure.

If you meet these requirements and are excited to be a part of our dynamic and growing team at Beverly Hotel Elements, we encourage you to apply. Join us in creating unforgettable experiences for our guests while embarking on a rewarding career journey in the hospitality industry.

We look forward to having you as a part of our Beverly Hotel Elements family!

Working hours: 5 days work week: Fair Rotational Shift
3 shift patterns (dependent on locations):
OA shift: 7.30am to 5pm / 7am to 4.30pm
OB shift: 1 to 10.30pm / 1.30pm to 11pm
OC shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am

Working location: Sentosa/East/Central/Downtown Area

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

• To take orders and serve

• Monitor the quality and quantity of all food and beverage items served

• Provide a courteous and professional service at all times

• Maintain high standards of sanitation and cleanliness

• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated

• To attend roll call

• Attend all training assigned by Training Department, Human Resource or the Manager

• Adhere to the operations and procedures and suggest improvements to the superiors

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Key Responsibilities

• Conduct regular inspections and maintenance of lifeboats, davits, and related safety systems in accordance with SOLAS and IMO standards.
  Perform load testing, release gear inspections, and condition assessments.
  
• Diagnose and repair faults in mechanical, hydraulic, and electrical systems.
  Ensure all repairs meet quality standards and comply with regulatory requirements.
  
• Prepare inspection and maintenance reports for submission to classification societies or flag authorities.
  Maintain accurate records of completed work, including parts and labor used.
  
• Provide technical support and advice to clients regarding lifeboat safety and equipment compliance.
  Offer guidance on preventative maintenance programs.
  
• Stay updated with international maritime safety regulations and standards.
  Ensure work is performed in a safe manner, following company and industry safety protocols.
  

Qualifications

• Diploma or degree in Marine Engineering, Mechanical Engineering, or a related field.
• Certification in lifeboat inspection and servicing (e.g., SOLAS or manufacturer-specific training).
• Proven experience in lifeboat maintenance, repair, and servicing (3+ years preferred).
• Strong knowledge of maritime safety regulations, including SOLAS, IMO, and LSA Code requirements.
• Hands-on experience with hydraulic, electrical, and mechanical systems.

# 6 days work week

# Working Hours: Mondays to Saturdays – 10:45 to 19:30 | Sundays/PH – 10:45 to 17:30

Job Responsibilities:

• Attending to customer’s enquiries at Walk-in Service counter
• Handle and resolve customer complaints
• Maintain of stock inventory
• Preparation of weekly/ monthly report
• Keep front desk neat & tidy with necessary material
• Take up other duties as assigned

Job Requirements:

• “O” Level/ ITE Nitec/ Diploma in related field
• Proficient in Microsoft Office
• Initiative with positive attitude, willingness to learn and must be a team player
• Committed and able to work independently
• Friendly and Customer service oriented
• Good communication skills

Work location: Bedok Mall