About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division ( 东游记, which literally means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a unique platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural and international mindset and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organisations and passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Design, planning, implementation of Business China Youth Knowledge (BCYK) programme with reference to the objectives. This includes the programme structure, compulsory and elective modules and certification process.
2. Liaise with content providers to ensure consistency and accuracy in the quality of their work and be the gatekeeper for the contents for both the compulsory modules and the elective modules.
3. Take direct charge of some of the modules such as corporate visits and dialogue sessions with industry experts. This includes liaising with schools to organise and run the events and coordinating with different corporations and organisations and industry experts.
4. Review the programme on a regular basis to make sure that it remains updated and relevant to the times, which includes planning and conducting surveys and checks to improve the quality and effectiveness of the various modules and analysing feedback on various modules.
5. Oversee the production of publicity materials and event collaterals.
6. Prepare regular updates and reports for senior management.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills.
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. At least 3-10 years of relevant working experience or at least 2 years of working experience in events management, such as organizing conferences, forums, and webinars.
5. Experience in organising youth development programmes/activities would be advantageous.
6. This is an individual contributor role, although you may lead project teams. Being a selfstarter is essential.
7. Having a passion for youth development programmes/activities would be highly advantageous.
8. Familiar with Photoshop, Canvas, or other EDM software(s), would be advantageous but not a must.
9. Singapore Citizens and Singapore PRs are welcome to apply.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

We are seeking a pedagogically minded and dedicated Senior Learning Strategist / Learning Strategist. Reporting to the Learning Strategist Manager, the appointee collaborates with faculties to design and develop cutting-edge blended learning experiences, providing strategic guidance for implementing innovative digital teaching and learning practices across NIE.

Additionally, the appointee will work closely with fellow Learning Strategists and the other teams in the department to research, develop, and present innovative and pedagogically sound design solutions to stakeholders, in pursuit of enhanced practice and outcomes. The candidate should be familiar with the training and adult education landscape, be adept at facilitation and possess a commitment to staying up to date on higher education best practices. This is a 2-year contract position.

Responsibilities

Build Evidence-Based Innovation in Teaching & Learning within NIE

a) Collaborate with fellow Learning Strategists to:

• Research adult learning theories, strategies, data, and appropriate educational technology tools to design, develop, and facilitate impactful face-to-face and online tech-enhanced workshops for faculty.
• Assess the learning needs of IN-Learning specialists in learning design and emerging technology.
• Design, develop, and facilitate engaging initiatives to support IN-Learning specialists in building their expertise in learning design and emerging technology.

b) Collaborate with NIE faculty to:

• Identify learning needs for courses they teach.
• Propose frameworks, new/enhanced learning outcomes, tech-enabled teaching and learning strategies, and assessments as part of course redesigning.
• Propose appropriate educational technology to overcome gaps and enhance the learning outcomes of the courses.
• Achieve constructive alignment of the learning outcomes with the learning activities and assessment in their courses.

c) Collaborate with cross-functional teams to:

• Assess faculty capability development needs through qualitative and quantitative data analysis, to inform their work in designing, developing, and evaluating learner-centered blended learning experiences and fostering assessment literacy.
• Research, develop and present evidence-based and innovative design solutions with the project team to stakeholders.
• Research and evaluate frameworks and educational technology tools for implementation to optimize and innovate teaching, learning and assessment practices in NIE.
• Research, write grant proposals and develop tech-enabled learning solutions.
• Work together on initiatives with IN-Learning's Engagement, Planning and Research team to share learning sciences knowledge and improve practices institute-wide.
• Carry out action research by:
• conceptualizing frameworks and methodologies
• designing evaluation instruments
• gathering and analyzing data (e.g. Learning Analytics)
• formulating decisions to improve the effectiveness of learning experiences and our Capability Development initiatives
• Contribute to special projects on teaching and learning, as required.

Keep Up with Learning Sciences and Innovative Teaching and Learning Practices

• Stay current on learning sciences, innovative teaching and learning practices in higher education (e.g., personalized learning, adaptive learning, e-assessment, hybrid learning, learning analytics, and Artificial Intelligence).
• Foster a culture of continuous learning within the team by providing opportunities for professional development and encouraging knowledge sharing.

Requirements

• A University degree, preferably in Instructional Design, Education or Learning Sciences and Technologies. A master’s degree is preferred.
• A minimum of 2 years of experience in instructional design, teaching and learning, within a higher educational setting or with adult learners. Proven ability to manage successful learning projects.
• To be considered for the Senior Learning Strategist position, candidates should:
• Possess at least 5 years of experience in instructional design, teaching, learning, and the adult education landscape.
• Possess a proven track record of managing complex learning projects.
• Demonstrate experience in a mentorship role and in leading complex projects.
• Expert knowledge of applying Adult Learning theories in the design of Blended Learning experiences.
• Possess strong research skills.
• Proven track record in designing and facilitating faculty development workshops for diverse audiences.
• Possess strong written, verbal, and presentation skills.
• Strong knowledge of emerging educational technologies for teaching and learning.
• Excellent time management skills to meet multiple deadlines simultaneously and consistently deliver high-quality results.
• Excellent organizational and project management skills.
• Experience in facilitating both face-to-face and online sessions.
• Familiarity with Learning Management System and a demonstrated ability to rapidly learn new tools and processes with minimal support.
• Demonstrate excellent interpersonal skills and strong problem-solving abilities.
• Highly motivated, able to work independently yet also a strong team player.
• A strong desire to learn, acquire, and share new knowledge.
• Maintain a positive attitude and work effectively under pressure to meet deadlines.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Role Description

The Special Education Teacher will report to the Manager for Education and he/she will need to teaching children with learning difficulties while acquiring the skills to manage the behavior and the academic challenges of the students.

Specific Responsibilities

Individual to be involved in:

1. Running the program and ensure that they are carried out in accordance to our philosophy and guidelines.

2. Carry out periodic assessment of our students to ensure that their progress is in line with the agreed objectives.

3. Ensure that tasks are carried out professionally and in accordance to stated guidelines.

4. Provide timely feedback to Director for Education and Parents on issues arising during lessons, and to work with Management to improve the work process.

5. Prepare teaching materials in accordance to goals set for each student, including documenting teaching methods and completing achieve goals for each student after their lessons.

6. Prepare individualized education plan for each students.

7. Ensure documentation and filing of all documents relating to the students.

8. Assist in the research and development of teaching methods.

Technical Skills & Competencies

1. Active participation in the execution of teaching and behavioural management methodologies for children with learning difficulties.

2. Communicate with parents and understand their issues, anxieties and concerns. Coming out with solutions to resolve their issues with their child.

3. The practice of different psychological theories in the real world.

4. Minimum experience of 2 years. However, fresh graduates and A level students who wishes to explore special education are welcome to apply and undergo our 6 months competency traineeship program before converting to Special Education Teacher.

The Job:

• Handle incoming phone calls
• Fast typing speed
• Handle other ad- hoc duties when assigned

The Requirements:

• MIN GCE O Level with good communication skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly.
• Provide information about products and services.
• Assist customers with troubleshooting and problem resolution.
• Maintain accurate records of customer interactions and transactions.
• Follow up on customer issues to ensure satisfaction.
• Collaborate with team members and other departments to enhance service delivery.

Qualifications:

• N/O-level/ Nitec/ Diploma Holders
• No experience needed, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location: Pasir Ris
Salary: $3000-$4500
Working Hours: 5 Days Rotating - No night shift

• AM – 7am to 4pm
• PM – 10am to 7pm

Summary

Assist Nurse Manager in providing support and quality care services to clients. Responsible to supervising care staff to ensure physical well-being and safety of clients, including performing of basic nursing care to residents which includes monitoring vital signs, personal hygiene, toileting, feeding and ambulating.

Job Descriptions:

• Assist in supervision of care staff.
• Provide care for clients, attending to medical emergency, medication management and administration etc.
• Ensure compliance to nursing, infection prevention and control, safety requirements and regulations.
• Maintenance of client medical records and medical follow up schedules.
• Provide input to clients’ ICP and ensure ICP is executed.
• Conduct relevant training to staff and health education to clients.
• Responsible for the induction of all grades of new nursing and care staff.
• Ensure incident report is put up and submit to Nurse Manager within stipulated timeline.
• Performs ADLs for residents (e.g personal hygiene, toilet training, feeding, ambulating)
• Escort residents to the hospital or polyclinics to seek medical treatment or for follow-up reviews; reports to doctor on our assessment of the medical condition/behavioral issues of the residents and feedback to Nurse Manager about the doctor’s assessment, prescription and investigation reports
• Taking and reporting of vital signs, weight and conduct monthly monitoring of glucose level
• Collaborate with the therapists in the implementation of the planned therapy to achieve set goals
• Conduct therapeutic and maintenance programme under the guidance of therapists
• Engage with residents
• Observing, documenting & reporting of residents’ condition

Job Requirements:

• Possess a Diploma or Degree in Nursing
• Valid Practicing License with Singapore Nursing Board (SNB Registered)
• Prior experience in Nursing Home or Day Care Centres will be advantageous.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Location :

Jurong East (island-wide pickup service)

Major holding company for distribution of pharmaceutical products

Working Hours :

5-day work week (Mon to Fri, 830am – 530pm)

Salary :

$2.5K (Contract period)

After conversion: AL 21 days, MC 28 days + VBs

Core Responsibilities (Training given) :

Under healthcare business unit

Assist in handling client phone calls and order processing

Interview Workflow :

1) They will have a 30-40 mins video interview

2) If deemed suitable, a written assessment will be sent to the candidate (candidate needs to send back the written assessment within the next 30 mins)

Requirements :

• Have Call Centre/ Customer Service or order processing experience
• Minimum Nitec and above, do note that this is not a purely call centre assistant role but is more on order processing
• Handle sales orders, customer and client enquiries/complaints
• Provide high service levels to the respective customers and clients

General Responsibilities :

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Descriptions

• Prepare for opening and closing operation hours
• Help customers to settle down and advise on ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers or any other product related enquiries
• Clean tables after customers have left and clearing empty/unwanted dishes
• Assist kitchen staff whenever required
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labelling of products
• Maintain cleanliness, tidiness and replacement of retail shelve items

Job Requirements

• No experience is ok

Benefits

• Company is well-established in Singapore for long time
• Be part of the beginning of the brand new concept restaurants' Journey
• New opening staff
• Learn Japanese Sake and Japanese Cuisine, Italian-fusion Japanese Cuisine

Working Hours

• 5.5 days 44 hours a week+ OT

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Raffles Courtyard

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Team Summary

The Marketing Insights & Analytics team sits within the Marketing function of Visa in Asia Pacific (AP) with a vision to be an insight-led engine of advisory.  The team delivers insights & marketing measurement analytics based advisory to internal Visa stakeholders and as a Value-Added Service (VAS) to our clients & partners.  

What a Senior Manager – Insights & Analytics, Asia Pacific does at Visa:

This Sr Mgr role reports to the Head of Marketing Analytics for AP and will operate within the Marketing Measurement practice area with a focus on research and survey-based measurement deploying varied tools & solutions and developing and running Marketing Measurement for Visa.  This role will support AP Marketing function with relevant insights for campaign briefs & creative development, measurement of marketing investment impact on the business & brand in short term as well as long term using research methods and advanced analysis techniques.  The incumbent will manage & provide mentorship to a junior member of the team, training them to operationalize a best-in-class campaign & brand tracking program and coaching how to uncover insights to optimize marketing effectiveness.

Manage end to end insight input into marketing planning, execution and measurement and be a strategic advisor for AP marketing function

• develop & execute creative development research plan (qual/quant exploration & testing) for key marketing initiatives
• maintain an ongoing synthesis of evidence-backed best practices for creative development
• maintain close cadence of communication & advisory with regional & global creative and media leads as well as local marketing leads
• collaborate and align with marketing measurement team on creative targets and KPIs
• communicate, influence and align with global marketing research counterparts
• Oversee the brand and campaign measurement operations to ensure that in-market activities are tracked
• Track campaign measurement to analyze and report in-market performance
• Communicate learnings & best practice to countries and summarize regionally from the integration of creative, campaign, brand health and business results
• Uncover & apply new approaches to measuring marketing effectiveness across media, esp. in digital & social media channels
• Implement global approach to social scoring & uncover best practices for Marketing to be more effective and efficient with social media

Key Performance Indicators

• • Marketing creatives that surpass industry benchmarks for pre-testing
  • Delivery of timely campaign measurement, promoting practices that drive marketing effectiveness
  • Supporting brand health measurement, promoting practices that contribute to meeting brand health targets and growing brand health

Why this is important to Visa

The Sr Mgr plays a vital role in ensuring the best quality, award-winning creative is brought to market, promotes assessment and optimization of marketing investment. Additionally, this role will partner with our Global Insights & Analytics team to roll-out & implement a standard brand tracking program. 

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Key responsibilities include:

• Business Development: Identify and engage potential clients through strategic outreach and networking, focusing on delivering comprehensive recruitment solutions.
• Client Consultation: Collaborate closely with clients to understand their specific needs.
• Internal Coordination: Comprehend clients’ needs and objectives. Communicate effectively to the fulfilment team to provide the right candidates, maximize client satisfaction and retention.
• Market Analysis: Stay updated on industry trends to provide valuable insights to clients and enhance recruitment strategies.
• Others: Handling administrative duties as required.

Requirements:

• A proven track record in recruitment or sales, ideally within the recruitment agency domain.
• 3 to 5 years of experience in recruitment sales are preferred.
• Independent, dynamic, and self-motivated individual with a positive work attitude.
• Excellent communication and interpersonal skills, with a knack for building relationships.
• Strong time management skills and the ability to prioritize tasks effectively.
• Sales-driven mindset with the ability to thrive in a fast-paced environment.
• Minimum Bachelor’s Degree

Job Description

1. Support the Operations and coordinate, scheduling, and supervise cleaning site staff.
2. Responsible to inspect job sites for proper cleaning and inventory cleaning supplies.
3. To attend to clients’ complaints promptly.
4. To resolve employees problems efficiently without unnecessary delay.
5. To be involved in the appointment of Supervisors and Cleaners.
6. Ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time.
7. Able to be hands-on when the situation requires and any other responsibility as assigned by superiors

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000
and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry

Job Description

As the Warehouse and Logistics Manager you will oversee all aspects of warehouse operations, logistics, inventory control, transportation, and customer service. This hands-on role involves managing daily operations, including order picking, releasing stock to production areas, and ensuring timely deliveries. You will take full responsibility for the accurate inventory management of raw materials and finished products to meet production and business needs.

1. Warehouse Operations:

· Manage the receipt, storage, and dispatch of goods in an organized and efficient manner.

· Optimize warehouse layout to make the best use of space and streamline operations.

· Maintain equipment and ensure the workspace is clean, organized, and safe.

2. Inventory Management (Raw Materials & Finished Products):

· Oversee the inventory management of raw materials to ensure uninterrupted production.

· Manage stock levels of finished products to meet customer demand and prevent stockouts.

· Perform regular stocktakes and reconcile any discrepancies between physical stock and system records.

· Collaborate with procurement and production teams to forecast demand and maintain optimal stock levels.

· Monitor product shelf life and implement effective stock rotation strategies to minimize waste.

· Manage the return and disposal of obsolete or expired stock.

· Maintain accurate inventory records for both raw materials and finished goods to ensure traceability.

3. Logistics and Transportation (Including Daily Picking):

· Manage daily picking and order fulfilment to ensure timely and accurate dispatch of orders.

· Plan and coordinate shipping routes, including import/export documentation and customs clearance.

· Coordinate and prioritize urgent orders to meet delivery schedules.

· Monitor cold chain management to maintain product integrity during transportation.

· Track deliveries and resolve transportation or delivery issues with in-house drivers and logistics partners.

· As required, negotiate with freight carriers and logistics providers to manage costs effectively. (including export sales)

· Monitor and report on delivery performance to ensure adherence to customer expectations.

4. Customer Service & Collaboration:

· Communicate directly with customers regarding delivery timelines, product availability, and issues.

· Resolve customer complaints related to logistics or delivery and implement corrective actions.

5. Compliance and Safety:

· Ensure all operations comply with health, safety, and regulatory standards (e.g., ISO, SFA, MUIS).

· Develop and follow Standard Operating Procedures (SOPs) for warehouse safety and operational efficiency.

· Conduct regular safety inspections and risk assessments, taking prompt corrective actions where needed.

· Maintain up-to-date knowledge of food handling and safety protocols.

Work Hours:

Monday to Friday, and 2 x Saturdays.

Job Description:

Senior Fire Safety Manager

• To oversee the general fire safety and maintenance of firefighting facilities for the assigned property, as well as the planning and execution of fire emergency procedures for the occupants.
• To carry out routine inspections to exercise supervision over the maintenance of fire safety measures within the assigned property.
• To submit the annual report to the Fire Safety Bureau (FSB) for the renewal of fire certificate.
• To conduct monthly inspections and assist the Employer/Client in developing an effective Fire Safety Management Programme for the assigned property.
• To assist in the preventive maintenance of all fire protection systems provided in the assigned property is carried out by the vendors or their local agents.
• To ensure the occupants’ load of any part of any building does not exceed the capacity prescribed under the fire code.
• To check whether any fire hazard condition is found within the assigned property.
• To assist the Employer/Client in complying with all fire safety requirements and providing an emergency plan according to the Fire Safety Act.
• To assist the Employer/Client to ensure at all times that fire safety requirements contained in the fire emergency plan are complied with.
• To prepare and formulate a fire emergency plan for the assigned property and to assist the Employer/Client in organizing fire drill as regulated by the Fire Safety Act in order to ensure that all persons employed in or using the property or part thereof, are familiar with all means of escape in case of fire.
• To assist and train the site staff to co-ordinate and supervise the occupants in the property in firefighting and evacuation in the event of fire or other emergencies.
• To assist the Employer/Client to supervise and control the operation of fire command centre in the event of fire or other emergencies.
• To carry out such other duties as the Commissioner may require under Fire Safety Act.

You may apply to below link,

https://sg.quickhr.co/view_job.php?jd=MTJxdWlja19ocl9yZWNydWl0bWVudA==&cd=MjA5MHF1aWNrX2hyX3JlY3J1aXRtZW50

*Due to the volume of applications, only shortlisted candidate will be notified. Thank you for your understanding and application.

About Us

voco Orchard Singapore is seeking a dynamic and passionate Guest Experience Manager to be part of its dynamic team, providing unstuffy service to our valued guests. . As Guest Experience Manager, you will take full responsibility for the efficient operation of the Guest Experience department and Club Lounge Operations. Your mission is to deliver exceptional products and services in alignment with voco Orchard Singapore’s brand standards. You will also serve as the Celebrity Service Ambassador for the hotel.

Your day to day

• Actively participate in the selection of suitable new staff, their on-boarding, and continuous training to upkeep high levels of service presentation by them at all times.
• Prepare efficient work schedules for all staff assigned to the Club in order to optimize their productivity without negatively impacting guest service standards.
• Maintain professional standards of conduct, hygiene, uniforms and grooming of all employees assigned to the Club.
• Effectively manage operational routine by conducting daily shift briefings with assigned staff, highlighting all VIP arrivals, meetings, guest critique and relevant issues impacting guest service.
• Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes
• Drive performance in recognizing IHG One Rewards members and efficiency in enrolling new members.
• Monitor the performance of the guest experience team to ensure all hosts are meeting the expected performance level, and provide required coaching to close any performance gaps.
• Assist the Front Office Manager in preparing and maintaining all expenses for the department in line with the budget. At the same time, review monthly financial results and develop action plans to minimize wastage.
• To manage the expenses of the Guest Experience team and Club Lounge to ensure profitability.
• Build and maintain positive relationships with all customers and guests in order to exceed their needs
• Take action to address these needs in order to exceed their expectations
• Create a positive hotel image in every interaction with internal and external customers
• Ensure guests are greeted upon arrival and make time to interact effectively with guests.
• Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction.
• Communicate guest feedback, both positive and negative, to the appropriate departments professionally.
• Monitor and review service-level trends and guest complaints, working with department heads to develop smart action plans.
• Support the smooth day-to-day running of the Club Lounge, ensuring it meets brand standards and delivers exceptional service to guests.
• Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.
• Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs.
• Have a thorough knowledge of all facilities and services offered by the hotel.
• Review daily and upcoming three-day arrivals and departures via IHG Reporting.
• Research and update guest profiles in the Opera system before their arrival.
• Notify relevant departments of guest arrivals and ensure they have updated guest history and preferences.
• Assign and inspect all VIP rooms, ensuring seamless communication with all departments.
• Prepare bespoke and customized amenities for VIP and long-stay guests.
• Be knowledgeable about all VIPs in-house, hotel functions, and special events.
• Liaise with the DOR and FOM to prepare tailor-made itineraries for guests, coordinating VIP greetings and departures ahead of time.
• Recommend, plan, schedule, and arrange preferred activities for guests during their stay.
• Participate in daily staff briefings to share updates, initiatives, and guest information.
• Supervise the entire operations of Club Lounge; this includes its rooms, facilities and food & beverage operations.
• Ensure maximum guest satisfaction through high levels of personal recognition and prompt cordial attention to all guests from arrival through departure.
• Ensure an excellent quality of the product, food & beverage offerings and the facility are presented at all times by liaising with other departments/Heads such as Executive Chef, Food & Beverage Director and Executive Housekeeper.
• Ensure timely and high standards of display and presentation at the Club Lounge for breakfast, afternoon tea and evening cocktails.
• Ensure that bookings for the Club Lounge’s meeting room are optimally managed and it is well maintained to meet guest requests.
• Maintain Back of House decorum in the Club Lounge areas, in respect of its guests’ privacy and relaxation.
• Ensures staff, particularly guest contact personnel, are familiar with IHG Rewards members, known repeat guests and other VIPs and provide special attention and recognition
• Develop and maintain courteous professional relationships with guests through personal introduction and attention.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

As Reefer Care Manager, you are responsible for overall end-to-end operational delivery of PIL reefer service to ensure safe, reliable and efficient carriage of reefer cargo.

Job Responsibilities:

• Develop and implement end-to-end reefer handling process
• Coordinate with commercial, trade, operations, equipment, claims and other related shareholders to ensure reliability of reefer product
• Reefer monitoring on land and vessel, including special commodity hyper-care, CA, CT, pharma, etc.
• Resolve reefer malfunction and other exceptions, incl. manage 24/7 emergency technical hotline for reefer malfunction
• Manage outsourced reefer service partners (long term to migrate to SSC)
• Manage reefer ship kit and accessories deployment
• Technical support to commercial, claims, trades, etc.
• Support the monitoring of reefer related cost in the network
• Manage reefer care team (Shared Services Centre)
• Lead stakeholders in reefer handling process

Job Requisitions:

• Tertiary education in science, engineering preferable.
• Preferably with at least 10 years’ experience in reefer equipment operations, maintenance, engineering and post-harvest cargo handling.
• Expert in reefer handling process like:Reefer container preparation, CA, CT, Pharma, etc.
  Reefer monitoring, on land and on board
  Reefer machinery operations
  Reefer data analysis
  
• End-to-end shipping and intermodal operations
• Telematics technologies and application
• Post-harvest cargo knowledge

SWAT Mobility is a leading AI routing technology company in Southeast Asia and Japan, specializing in solving complex vehicle routing challenges for the transport and logistics industries. Headquartered in Singapore, we operate across 9 countries, delivering cutting-edge Smart Mobility and Dispatch Management solutions. If you're ready to make an impact and thrive in a dynamic, fast-growing startup, we’d love to have you on our team!

Led by Rene Van Erk, our new Chief Strategy Officer, we are looking for people who are sharp, resourceful, action-oriented and committed. Lastly, it’s key that we have fun together while working hard on these initiatives.

Our Team’s Mission: Make SWAT a scalable organization

The Team:

We will be establishing a small & agile ‘strategy’ team to run 3 priorities:

• Marketing: Build an Engagement Engine to drive high-quality MQL’s
• Strategy: Drive strategic initiatives & decisions to create scalability and value
• Partners: Structure and deploy a Partner program so partners help us scale

Role Overview:

The Digital Marketing Manager will focus on creating and executing full-funnel, multi-channel marketing strategies to build long-term awareness and drive high-level interest in our SaaS products and services.

You will be responsible for generating demand online, expanding our reach, and improving the brand’s visibility in the marketplace. This role emphasizes strategic campaigns across multiple channels, including content marketing, events, paid advertising, and partnerships, aimed at educating and engaging potential customers at various stages of the buying process. She/he will report to the Swat Marketing Manager.

Key Responsibilities:

• Planning: Develop demand-generation strategies and campaigns that create brand awareness and generate market demand for our products.
• Content Development: Build compelling content and marketing assets, including blog articles, news, case studies, and thought leadership articles. Our Sales, our Products and our Services will be your source for all content
• LinkedIn Strategy: Develop and implement strategies that drive traffic growth based on companies, contacts, and target audiences identified
• Integrated Marketing: Lead the development of integrated marketing programs, leveraging digital channels such as social media, content marketing, and webinars to drive engagement.
• Campaign Development: Create high-impact, large-scale campaigns that educate potential customers and nurture them from awareness through consideration stages.
• Performance Tracking: Track and report on campaign metrics such as brand engagement, website traffic, and customer interaction across touchpoints.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• 5+ years of relevant experience in demand generation, growth marketing, or a similar role in SaaS Companies or Tech companies.
• Strong written and spoken communication skills in English
• Able to develop and implement effective marketing programs tailored to the local requirements faced in different markets.
• Ability to analyze and interpret marketing performance data and optimize based on insights.
• Ability to work in a fast-paced and evolving environment, with a flexible approach to meet changing demands and deadlines.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily store managemen

Job Responsibilities:

· Oversee and manage the restaurant operational and manpower planning

· Ensure execution of operating standards that optimize returns on assets and increases sales and improves profits

· Analyse and report weekly on stock control, sales and profits to ensure accurate and timely financial tracking

· Ensure that guest satisfaction is monitored and where appropriate, rectified throughout their experience

· To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly

· To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

· Perform other duties as assigned by Management

Job Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management or equivalent.

· At least 3 Year(s) of working experience in the related field is required for this position.

· Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

· Adequate knowledge of organizational effectiveness

· Able to work in fast pace working environment and shift schedule (including Saturday, Sunday and PH)

The Account Management team is a sales team that is part of Meta’s Small & Medium Business Group. This team is focused on connecting every business in the world with their customers on Meta platforms and then helping them grow through solutions like Facebook Pages and Advertising.
Account Managers are directly responsible for building relationships and helping clients grow their own business results on Meta through consultation, education, and support. Ideal candidates will have the ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute their sales tactics. Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others to achieve results.
This position is full-time and located in our Singapore Office.

Responsibilities

• Become an expert in Meta's digital marketing solutions for small and medium clients and adapt recommendations quickly to suit varying client needs
• Work with small and medium clients to improve the performance of their overall campaigns on Meta platforms
• Grow revenue, educate and lead strategic conversations with small and medium clients, and manage complex relationships
• Demonstrate vertical expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

Minimum Qualifications

• BA/BS degree
• 3+ years of experience in account management, brand management, performance marketing, digital marketing, sales or consulting
• Strong communication skills
• Fluency in Vietnamese language & knowledge of Vietnam market are essential as the role requires to manage local accounts & communicate business strategy in local language
• Ability to effectively prioritise and manage tasks within a fast-paced environment while maintaining strict attention to detail
• Structured problem solving and quantitative analytical skills
• Sales discipline and feel inspired to go after sales goals

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

What you'll do:

As an Event Manager, your primary responsibility will be the development, planning, management and execution of business and employee events. You will use specific tools and systems to deliver these events while collaborating closely with marketing managers. Your role will involve project managing high-level complex events (in-person, virtual and hybrid programs) effectively. You will lead the creative process from inception to delivery while also leveraging relationships with the business to connect products, audiences, and markets to event formats. Additionally, you will use event data, metrics and qualitative feedback effectively to guide decision-making across business event portfolios.

• Develop, plan and complete sales and marketing event programs to support business objectives.
• Use specific event execution tools, systems and infrastructure to deliver events.
• Collaborate with marketing managers for successful deployment & integration of events with external partners.
• Project manage high level complex events effectively to infuse customized, innovative ideas.
• Lead the creative process including invitations, in-person & virtual event production.
• Leverage relationships with the business to connect products, audiences, and markets to event formats.
• Use event data, metrics and qualitative feedback to guide decision-making across business event portfolios.
• Prepare and align event budgets, negotiate with vendors, ensure timely payments & reconciliations.

What you bring:

The ideal candidate for this Event Manager position brings along a minimum of 7 years of experience in event logistics/experiential planning ideally in a corporate environment or an event agency. You are able to multi-task and work flexibly under tight deadlines. You have at least 7 years of experience integrating events into marketing campaigns. A Bachelor's Degree or equivalent experience is required along with excellent communication skills in written and spoken English. You have demonstrated continuous career growth within an organization and can work successfully with minimal supervision. Your strong interpersonal skills make you effective in a team environment.

• Minimum 7 years of experience in event logistics/experiential planning ideally in a corporate environment or event agency.
• Ability to multi-task & work flexibly under tight deadlines.
• At least 7 years of experience integrating events into marketing campaigns.
• Bachelor's Degree or equivalent experience
• Excellent communication skills in written and spoken English
• Demonstrated continuous career growth within an organization
• Ability to work successfully with minimal supervision
• Strong interpersonal skills effective in a team environment.

What sets this company apart:

Our client is a global leader that values uniqueness, interest, and untraditional approaches. They believe in working hard and fast while maintaining the quality and accuracy they're known for. This constant drive keeps them inventing and reinventing all the time. They aim to connect regional and global teams to create a strategic, data-driven approach that’s unified and delivers on company-wide priorities while still meeting individual business objectives.

What's next:

Ready to take your event management skills to the next level? Apply now!

Apply today by clicking on the link provided. We look forward to hearing from you!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.:R22104739 Siti Aishah Binte Jamall Abd Nassir

Key Responsibilities
• SAP S/4HANA Implementation: Lead and manage end-to-end SAP S/4HANA implementations, including supporting business process analysis, data migration, configuration, testing, and go-live support.
• Project Planning and Execution: Develop and implement comprehensive project plans, including scope definition, resource allocation, timeline creation, and risk management strategies.
• Stakeholder Management: Effectively manage relationships with internal and external stakeholders, including clients, vendors, and team members. Facilitate open communication and address concerns promptly.
• Team Leadership: Lead and motivate project teams to achieve project objectives within budget and on schedule. Provide guidance, coaching, and support to team members.
• Change Management: Anticipate and manage organizational change associated with SAP S/4HANA implementations. Develop and implement change management plans to minimize disruption and maximize adoption.
• Quality Assurance: Ensure adherence to quality standards throughout the project lifecycle. Conduct regular reviews and audits to identify and address quality issues.
• Reporting and Communication: Prepare and deliver regular project status reports to stakeholders. Communicate effectively both verbally and in writing to keep all parties informed.

Required Qualifications
• Experience: 9-11 years of experience in project management, with a strong focus on SAP S/4HANA implementations.
• Certifications: PMP or equivalent project management certification preferred, SAP S/4HANA certification is a plus.
• Technical Skills: In-depth knowledge of SAP S/4HANA modules, including Finance, Controlling, Logistics, and Human Resources. Experience with SAP S/4HANA Cloud or Hybrid deployments is a plus.
• Soft Skills: Excellent communication, interpersonal, and leadership skills. Ability to build and maintain strong relationships with stakeholders. Strong problem-solving and decision-making abilities.

Job Description:

• Manage the hospital’s central storage, ensuring organization, cleanliness, and accurate inventory control.
• Oversee hospital stock levels and ensure timely placement of orders.
• Source and build strong, mutually beneficial relationships with suppliers.
• Optimize cost efficiency in the procurement process.
• Develop and implement SOPs and systems for improved procurement and inventory management, with a focus on process monitoring and execution.
• Collaborate with the Assistant Director and Accountant to manage inventory budgets within the hospital.
• Ensure proper logging, storage, and accountability for all controlled substances.
• Oversee the maintenance, tracking, and timely servicing or repair of all equipment and instruments.
• Work with the Assistant Director to utilize Ezyvet for efficient inventory management.
• Report directly to the Founders and Assistant Director on procurement and inventory-related matters.
• Implement additional security measures for stock management and automate procurement processes.
• Support the Assistant Director with billing procedures using Vet Radar.
• Manage the implementation of automated billing through Vet Radar.

Requirements:

• At least a diploma or bachelor’s degree in supply chain management / Logistics Management.
• At least 3 years of experience in Procurement/Inventory Management with preferably supervisory/managerial experience.
• Analytical, financially & numerically astute with strong proven problem identification and solution abilities.
• Good verbal & written communication ability, interpersonal and influencing skills.
• Able to work independently, multi-task, and respond quickly in a fast-paced environment.
• Experienced in establishing e-procurement in an organization.
• Computer proficiency with Microsoft Excel and Word.
• Singaporeans only.

Working hours: Mondays to Fridays, 9am to 6pm (might need one weekend depending on business needs)