Min. 3 to 4 years’ experience in Welding & fitting

Able to read construction drawings and work independently

Workers who having welder certification of 3G/4G/6G

Stainless steel piping welding

Shielded Metal Arc Welding

ARC, TIG & MIG welding

Gas Cutting & Grinding

Lays out, positions, aligns, and fits components together.

Bolts, clamps, and tack-welds parts to secure in position for welding.

May assemble parts by bolting and riveting.

BIPO: Shaping the Future of HR with Innovation and Global Reach

At BIPO, we are a global leader in HR services, offering innovative solutions that empower businesses to streamline and scale their operations effortlessly. Our award-winning cloud-based Human Resource Management System (HRMS) revolutionizes HR processes, making them simpler, more efficient, and cost-effective. By staying at the forefront of digital transformation, we help companies remain agile in a rapidly changing world.

Our comprehensive suite of services—including Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, and Flexible Employee Management—are designed to modernize HR functions, allowing businesses to focus on growth while we manage their HR complexities.

Why Join BIPO?

What sets BIPO apart is our dynamic, fast-paced culture where innovation thrives. We foster a work environment that values collaboration, creativity, and adaptability. Joining BIPO means being part of a global team that’s passionate about pushing boundaries and shaping the future of HR. Our diverse workforce spans over 40 countries, and our APAC headquarters in Singapore, along with R&D centers in Singapore, Shanghai, Indonesia, and Malaysia, serve as the driving force behind our growth and innovation.

Since our founding in 2004, BIPO has cultivated a vast global network, delivering cutting-edge HR solutions across more than 40 countries. As we continue to grow and innovate, we’re seeking talented, ambitious individuals to join us on this exciting journey. At BIPO, you’ll have the opportunity to make a real impact, work with forward-thinking professionals, and help shape the future of HR. The possibilities are limitless—discover how you can grow with BIPO and be part of our global success story!

Job Description:

· Perform full spectrum of payroll process to ensure accurate, timely, and compliant delivery for clients

· Ensure accuracy prior to processing of payroll, by conducting quality assurance within each payroll cycle

· Work closely with stakeholders to create necessary interfaces and ensure accurate data flow

· Review tax reports and returns, address discrepancies and process necessary amendments

· Ensure accurate payroll tax return

· Ensure client queries are handled promptly to ensure their proficiency with the BIPO platform

· Ensure proper handling of confidential client data

· Be the payroll process and product expert; continuously and pro-actively learn and be familiar with BIPO’s products, services, and updates

· Keep oneself updated on the changes in statutory requirements and ensure that payroll complies with the changes

Requirements:

· Bachelor’s degree in Human Resources/ Information Systems preferred

· 0-3 years of experience in Payroll/ HRIS/ HR/ HR Generalist role is preferred; entry-level candidates are welcomed

· Self Motivated

· Passion for learning Information System Solutions

· Disciplined individual who works systematically, attentive to details even in a dynamic and fast-paced environment

· Work experience with payroll software will be an advantage

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

- Outsourced 1 year contract

- Up to $6k + Standby allowance $200

- Ang Mo Kio

- Mon to Fri : 8:30 am to 6 pm

Job Descriptions :

The L2 System Engineer (Linux) is responsible for:

• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.
• Performing system recovery if needed.
• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.
• Ensuring that the System runs according to contractual specifications after problem resolution.
• Providing advice on system / database performance monitoring and tuning.
• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.
• Complete all Service Requested accordingly to SLA timeframe.
• Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability.
• Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.
• Coordinating system development tasks to include design, integration and formal testing on the Change Request.
• Overseeing all transitions into production on the Change Request.
• Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.
• Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.
• Managing and document system configurations on the Change Request.
• Perform troubleshooting and resolve incident based on SLA.
• Generating the relevant administrative records and reports.
  
  

Period:

• 1 year contract (outsourced contract)

Working Hours:

• Mon to Fri : 8:30 am to 6 pm

Salary:

• Up to $6,000 + Standby allowance $200

Working Location:

• Ang Mo Kio

Job Requirements:

• Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.
• Minimum 3 to 5 years IT experience
  

Special Knowledge or Skills:

• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills English (written, spoken)
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• Preferably with Microsoft Certification and/or ITIL certification.
• Dynamic, customer oriented, experience working in a fast paced environment.
• Good Knowledge of following products will be advantageous:
• -Linux,Unix, Ansible, Satelite, GPO Compliance

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- $3,650 - $4,500

- Mon to Fri: 8.30am - 6pm

- Central

Responsibilities:

You will have opportunities to work with patients in both acute and outpatient settings, including cardiothoracic surgical intensive care unit, coronary care unit and cardiac rehabilitation. You will be given on-the-job training to work with either heart or lung transplant patients, and patients with heart failure on mechanical circulatory support devices.

Duration:

Permanent

Working Hours:

• Mon to Fri: 8.30am - 6pm

Salary:

• $3,650 - $4,500 (depend on experience)

Location:

• Central

Requirements:

• Degree in Physiotherapy recognised by Singapore’s Allied Health Professions Council (AHPC)
• Interest or experience in Cardiopulmonary Physiotherapy would be an advantage
• Candidates without experience or with experience in other fields of physiotherapy will be considered

Documented proof of:

(i) Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and

(ii) Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment.

We regret that only applicants who have been fully vaccinated for Covid-19 (according to MOH’s definitions) will be considered for the position due to exposure risk.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R23114826)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

About Us:

We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore.

Job Summary:

As the Customer Service Manager based in Singapore, you will oversee the customer service team, ensuring that customers receive exceptional support and timely resolutions to technical issues. You will work closely with internal teams and external partners to ensure that technical solutions align with customer expectations. You will also be responsible for managing escalations, ensuring service-level agreements (SLAs) are met, and continuously improving the customer support process.

This role requires strong leadership, technical expertise, and the ability to communicate effectively with both local and international customers.

Key Responsibilities:

1. Customer Service Leadership:

• Lead and mentor the customer service team to ensure consistent, high-quality technical support for global customers.
• Develop and implement customer support strategies that align with the company’s goals, ensuring all customer interactions are handled efficiently and professionally.
• Work with Customer Service Team located at other sites, to build up the 7/24 customer service capacity, and take charge of the ticket and task transfers with other sites.
• Build up and continuous-improve Customer Service team’s skill-sets including technical skills, communication skills and team-work spirit.
• Act as the point of contact for key customers, ensuring their needs are addressed promptly and effectively.

2. Technical Support for Customer:

• Act as a technical advisor for key accounts, providing expert guidance and support.
• Collaborate closely with second-line support teams and the R&D department to ensure complex technical issues are resolved efficiently.
• Facilitate communication between the customer service team and internal technical experts, ensuring that customer issues are escalated and addressed quickly.
• Oversee relationships with external service providers, including vendors and third-party support organizations, ensuring they deliver services according to agreed Service Level Agreements (SLAs).
• Develop a deep understanding of key accounts’ business models, technical architecture, and the specific solutions they are using.

3. Resource Management:

• Manage customer service resources effectively, including personnel, tools, and systems, to ensure optimal performance and availability.
• Manage customers’ assets and life-cycle, ensuring all customer-related hardware, service, and infrastructure are regularly maintained, updated, and replaced as needed.
• Oversee the site based customer resources and services, and implement best practices for resource allocation and usage to maximize efficiency and minimize downtime.

4. Escalation Management:

• Serve as the escalation point for major incidents, ensuring that critical issues are addressed with urgency and precision.
• Implement and manage escalation frameworks to ensure high-priority issues are resolved within defined timelines.
• Communicate effectively with both customers and internal teams during escalations, providing regular updates and ensuring transparency throughout the process.

Qualifications:

• Bachelor’s degree in a related field (e.g., Computer Science, Information Technology, Business Administration) or equivalent experience.
• 5+ years of experience in customer service management, preferably in a technical or IT environment.
• Strong technical knowledge and experience in supporting IT infrastructure, software, and services.
• Excellent leadership and team management skills, with experience managing a multicultural and multilingual team.
• Language Requirements:
  • Fluency in English and Mandarin.
• Strong problem-solving skills, with the ability to handle complex technical issues.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.

Preferred Qualifications:

• Experience in supporting global customers across different time zones.
• Familiarity with customer support tools and ticketing systems (Jira).
• Experience working in a data center, cloud services, NVIDIA based AI Cloud eco-system, or IT infrastructure company is a plus.

Work Conditions:

• Location: Singapore-based role with occasional travel as needed.
• Working Hours: Full-time, with some on-call responsibilities to handle urgent escalations.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth in a global organization.
• A dynamic and collaborative work environment.

Requirements:

• Fluent in English and basic mandarin
• Relevant experience for minimum 3 years
• Able to communicate with colleagues from different levels
• Compulsory PC skills
• Able to assist in Retail & Production as and when required

Job Description:

• Attending to customers enquiry & feedbacks
• Assist in production where necessary
• Co-ordinate with Operations team
• Replying emails and follow up
• Travel to other branches to assist with retail dutiies
• Willing to work long hours

- Permanent

- $3,200 - $5,500 (depend on experience) + AWS + VB

- Mon to Sat: Mon – Fri: 8.30am to 6pm/ Sat: Half day

- Near Outram MRT station

Responsibilities:

You will be responsible for the provision of pharmaceutical care at the outpatient pharmacy. Your duties include counselling and dispensing of medication, teaching and providing information on medication to patients, their caregivers and other healthcare workers as well as assist them in the administration of medication. You will also need to help identify, resolve and prevent medication-related problems and ensure accurate and timely distribution of pharmaceutical items. In addition, you will be required to participate in corporate quality improvement projects.

Duration:

Permanent

Working Hours:

• Mon to Sat: Mon – Fri: 8.30am to 6pm/ Sat: Half day

Salary:

• $3,200 - $5,500 (depend on experience) + AWS + VB

Location:

• Near Outram MRT station
  

Requirements:

• Degree in Pharmacy or equivalent, recognised by the Singapore Pharmacy Board for registration
• Relevant experience in a hospital setting environment will be advantageous but not essential as on-the-job training will be provided
• Candidates with experience will be appointed at a senior level

Documented proof of:

(i) Measles (or Mumps , Measles and Rubella) vaccination or serological evidence of measles immunity ; and

(ii) Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act with effect from 3 January 2022. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment

• We regret that only applicants who have been fully vaccinated for Covid-19 (according to MOH’s definitions) will be considered due to exposure risk

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R23114826)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- Up to $5000 + AWS + VB

- Mon to Fri: 8am - 5.30pm

- Yishun

Responsibilities:

• Setting up manufacturing processes, quality control measures, improvement exploration including design of jigs and looking into design for assembly.
• Designing the manufacturing process and incorporating design for assembly (DFA) principles to simplify assembly processes by reducing components or assembly operations required (after defining the manufacturing concept)
• Optimise overall product manufacturing cost
• Setting up the manufacturing processes and quality control, create work instructions, testing and/or checklists for inspection for critical to quality measurements.
• Define test or measurement parameters and provide requirements to tester design team to develop the testers.
• Explore designing jigs for ease of assembly and critical alignments.
• To be involved in prototype build and support activities of pre-series build
• Provide timely feedback via TFS tickets and bringing the discussion to PAG meetings for improvement and resolution.
• Work closely with stakeholders such as Project manager, Supplier Quality, Quality management, Production and Service. Review and approve all initiated ECR, and improvement recommendations if necessary.
• Ensure the successful implementation of ECRs.
• Supports project and prepares at critical milestones for readiness check, Q-checks, and evaluation of product/safety risk assessment ensuring on time release of products to market.
• Set-up SCM acceptance and delivery criteria ensuring product test and assembly is meeting required specifications.
• To be the project lead for knowledge transfer between sites
• Ensuring successful set-up of manufacturing site with scope of tester readiness, technical knowledge, production layout set-up and build capability.
• Will be the internal auditor ISO45001 with responsibilities of preparing and representing the team in external audits for recertification.

Duration:

• Permanent

Location:

• Yishun

Working Hours:

• Mon to Fri: 8am - 5.30pm

Salary:

• Up to $5000 + AWS + VB

Requirements:

• Diploma/Bachelor in Engineering (relevant field)
• Diploma with Min 5-7 or Degree with 3-5 years years working experience in Manufacturing or automation environment
• Experience in Design for Manufacturing and Assembly (DMFA)
• Knowledge in Process Engineering, Data Analysis (RCA, 5Why.4D), CAD and Electrical Design
• Alternative tools exploration such as smart tools and fixtures which support better ergonomics will also be considered.
• Ability to interface with the different department and stakeholders
• Critical thinking and analytical skills
• Strong quality mindset
• Independent and self-motivated
• Creative and able to think out of the box

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- 1-Year Contract (renewable and convertible)

- Ang Mo Kio

- Monday to Friday, 8.30am – 6pm

- Up to $3,500

Job Responsibilities:

• Operation and Maintenance (Both Corrective and Preventive)
• Defect Management
• Troubleshooting/ Repair/ calibration of measurement equipment
• Monitoring of System health

Period:

• 1-Year Contract (renewable and convertible)

Location:

• Ang Mo Kio

Working Hours:

• Monday to Friday, 8.30am – 6pm

Salary:

• Up to $3,500

Job Requirements:

• Able to understand mechanical and electrical wiring diagram with some basic understanding of cable termination.
• Experience with network design and networking exposure will be added advantage
• Good knowledge with Operating platform such as Microsoft Windows and Linux
• Proficiency in operating measuring equipment or software such as network analyser, serial protocol analyzer and oscilloscope
• Experience in data communication such as network protocol (TCP/ IP, UDP/ IP etc.), serial protocol (RS422, RS232 etc.) and transmission channels is an added advantage
• Proficiency in network software such as wireshark and network analyser
• Good understanding of Local Area Network and Virtualization Technology
• Basic understanding of Cybersecurity
• Knowledge of project management skills.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- Mon-Thu: 9am - 6.30pm; Fri: 9am - 6pm; Alternate Sat: 9am-1pm

- Up to $3,000

- Toh Guan road

Responsibilities:

• Responsible in daily administrative duties such as following orders, issuing DO & invoices and etc
• Responsible in product development, procurement and order follow up - home related merchandise
• Responsible in managing and dealing with diverse overseas suppliers
• Arrange and coordinate incoming shipment, ensure on-time delivery of goods
• Prepare and facilitate shipments to sales and logistics teams
• Maintains inventory check and records
• Others assigned administrative duties such as office & showroom housekeeping, assist call-in enquiry and etc

Period:

• Permanent

Working Hours:

• Mon-Thu: 9am - 6.30pm; Fri: 9am - 6pm
• Alternate Sat: 9am-1pm

Salary:

• Up to $3,000

Working Location:

• Toh Guan road

Requirements:

• Candidate must possess at least Diploma or A level education
• At least 2-3 years’ experience in administration
• Service-oriented and good interpersonal skills
• Mature, efficient, clear minded, organized and creative
• IT literacy and proficiency in MS Office
• Fluent in English and Mandarin as need to liaise with Mandarin speaking associate

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- Up to $6500 + VB

- Mon to Fri: 8am - 5.30pm

- Seletar

Responsibilities:

• Perform timely and accurate monthly closing, including but not limited to Consolidation of Group accounts, preparation of manual journals and reconciliation of orders and contract balances
• Preparation of monthly P&L, BS and cash flow forecasts
• Preparation of finance slides for management meetings
• Preparation of 5 Year plan, budget and forecasts
• Support in finance related administrative matters
• Support in internal and external audit matters
• Other Ah hoc finance projects

Duration:

• Permanent

Salary:

• Up to $6500 + VB

Working hours:

• Mon to Fri: 8am - 5.30pm

Location:

• Seletar

Requirements:

• Bachelor’s Degree in Accounting/ACCA
• At least 4-5 years of work experience, preferably with audit experience
• Strong attention to detail and good analytical skills
• Proficient in Microsoft Excel and Powerpoint
• Preferably with working knowledge of SAP & HFM
• Able to work under tight deadline

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- 3 months contract (will convert to Perm)

- Up to $3500

- Monday to Friday: 8.30am-5.30pm

- Queenstown

Responsibilities:

1. Talent Acquisition

• Manage end-to-end recruitment functions with the objective of fulfilling the organisation's manpower requirements. This entails:Posting job advertisements on various mediums, pre-screening, and arranging interviews
  Facilitating interview sessions and verification of candidate’s documents
  Liaising with headhunters and recruitment agencies pertaining to recruitment matters
  Proposing job offers for selected candidates
  Prepare appointment letters and onboarding documents
  Ensure all recruitment activities comply with legal regulations and company policies, including maintaining accurate records and documentation
  

1. On-Boarding
2. Manage new employees' onboarding administration
3. Conduct first workday induction
4. Manage the staff orientation programme
5. Employee Appraisal and Confirmation
6. Administer new employee's confirmation
7. Administer employees' performance appraisal exercise
8. Other Duties Assigned
9. Prepare weekly or ad-hoc manpower/ HR reports as and when required
10. Perform any other ad-hoc duties as assigned by Department Head

Period:

3 months contract (will be converted to perm)

Salary:

• Up to $3500

Working hours:

• Monday to Friday: 8.30am-5.30pm

Location:

• Queenstown

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field
• At least 2 years of work experience in human resources, particularly in talent acquisition
• Preferably has prior human resource work experience in a tertiary education organisation
• Able to communicate clearly and concisely both orally and in writing in English, and is able to communicate with employees at all levels
• Prefers working in a multi-tasking and fast paced environment
• Good working knowledge of local employment legislation
• Able to work well with team members, and independently when required
• Good analytical skills
• Meticulous
• Able to complete assigned work in a timely manner

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- Up to $7,000

- Monday to Friday: 9am – 6pm

- Tanjong Pagar

Responsibilities:

• Assess clients’ financial situation to help them work towards their financial goals.
• Provide advice on insurance to help companies and individuals plan for their financial futures.
• Help clients with financial planning in areas such as retirement, education, and investments.
• Follow up with clients to assess how developments in their life might affect their financial plan.

Salary:

• Up to $7000

Working hours:

• Mon to Fri 9am to 6pm

Location:

• Tanjong Pagar

Requirements:

• Open to candidates with no experience
• At least a Diploma
• Excellent interpersonal and communication skills
• Ability to work independently and as a team player
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office applications

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Permanent
• 10am – 7pm, Monday to Saturday with 1 off day and 1 rest day per week
• Peninsula Plaza
• Up to $2500

Responsibilities & Duties:

• Responsible for operating the POS cash register, handling various types of payment.
• To be accurate in all cash processing and bill transactions, and compliant to all storefront SOPs.
• Responsible for closing duties such as EOD settlements (e.g. cash float, credit card terminals) and will also need to prepare documentation for vouchers and home delivery requests.
• To provide prompt, helpful and courteous services to all customers, including managing any incoming phone calls with appropriate phone etiquette and greetings.
• To assist with retail operations such as stock transfers and receipts, and other back-end admin assistance required in the retail store.
• Any other duties assigned by manager.

Working Hours:

• 10am – 7pm, Monday to Saturday with 1 off day and 1 rest day per week

Starting Salary:

• S$2200 - S$2500

Candidate Requirement:

• At least 2 years of experience at cashiering (Retail cashering)
• Computer literate
• Proficient in Microsoft Office
• Knowledge of Microsoft Business Central Dynamics 365 would be an added advantage
• Mathematical skills and the ability to handle transactions quickly and accurately
• Good command of English (spoken and written). Bilingual would be an added advantage.
• Attention to detail
• Maintain integrity at all times
• Service-oriented and a team player
• Able to start work immediately

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

We are searching for a highly independent and result-oriented Customer Service Specialist / Senior Specialist!

You will be part of the Customer Service team and will be supporting the management of our Call Centre service provider to deliver outstanding customer experience to Scoot’s guests.

Responsibilities

Call Centre Operations Management

• Support Manager in the operational matters of the Call Centre and work closely with the appointed vendor to ensure that agreed service levels are met and maintained
• Support Manager to manage the Call Centre operations processes and procedures and identify gaps/ key areas to improve in order to achieve better performance of the Call Centre
• Monitor Call Centre Customer Satisfaction Score (CSAT) / Dissatisfaction (DSAT) scores weekly and work closely with the appointed vendor to identify root cause of customer dissatisfaction and ways to improve customer satisfaction
• Monitor CRM system to ensure Call Centre clears the ‘Call Centre Level 1 (CCL1)/ Call Centre Level 2 (CCL2) Escalation’ and ‘CC Fulfillment’ queues and there are no backlogs
• Manage escalated cases pertaining to Call Centre, perform root-cause analysis and implement initiatives for improvement
• Support Manager to review and update phone lines and IVR call flow/ messages, as and when required
• Support Manager in Customer Relationship Management (CRM) system enhancements and identify key drivers to enhance productivity and effectiveness of the Call Centre

Passenger Notification

• Trigger Schedule Change notification (including flight cancellation, gauge changes) on a timely manner and coordinate with Call Centre Team if callouts are required
• Trigger ad-hoc passenger notification (overbooking, change of airport terminal, limited in-flight services etc.) and follow-up with any related workflows (e.g. refund/ rebook), as and when required
• Support manager in coordinating with Planning and Grounds Team in overbooking situations to determine whether voluntary or involuntary offload is required
• Support manager in coordinating with Planning Team during mass schedule change and/or cancellation to determine if the PNRs can be placed in multiple queues (notification to be staggered for call centre surge management)
• Monitor ad-hoc disruption during Disruption Week and ensure that Call Centre Team sends out passenger notification on a timely manner. Duty personnel will update template in CRM system as and when required and will be the point of contact for any issues faced by Call Centre Team

Escalated Cases Management

• Review escalated cases from the Call Centre and internal business units and provide the appropriate recommendations/ approvals
• Monitor and follow up to ensure that payment or system issues highlighted by the Call Centre are rectified by the responsible stakeholders
• Work closely with external stakeholders in handling customer enquiries for interline passengers

Call Centre Quality and Training

• Perform monthly call monitoring audit based on stipulated sample size and identify gaps and areas to improve the quality performance of the Call Centre
• Participate in weekly call calibration (to reduce variance in call monitoring scoring) and monthly QA review with Call Centre vendor, as and when required
• Work with relevant team in reviewing the call monitoring form and guidelines during the quarterly/ biyearly review exercise
• Identify common errors and service lapses made by call centre and highlight to Manager for coordination with relevant team on refresher/ reinforcement training
• Identify changes or updates required to the call centre operational processes/ procedures and highlight to Manager for coordination with relevant team to update Manual and training materials.
• Review the Knowledge Check (KC) and Dip Check (DC) questionnaires provided by Call Centre Vendor

Project and UAT Management

• CRM System POC for Customer Services department to bridge discussion on system enhancements
• UAT support on product and system upgrade and enhancement – Representative for CS and/or call centre, participate in project meetings and perform UAT prior to launch

Requirements

• Degree holder or a Diploma holder with 3-5 years experience in call centre/ customer service
• Preferably with experience in call centre management and is familiar with call centre metrics and Key Performance Indicators (KPIs)
• Ability to work within tight deadline and multi-task in a fast-paced environment
• Ability to articulate thoughts/ ideas with good communication and interpersonal skills
• Ability to work well as an individual as well as in a team
• Prior experience in aviation industry will be an added advantage

Responsibilities

• Advise clients on GST implications relevant to their business operations and transactions across various industries, including the financial sector.
• Assist clients with GST registration, exemption applications, and guidance on multiple GST schemes.
• Review and electronically file clients' GST returns.
• Conduct GST health checks, due diligence reviews, Assisted Self-Help Kit (ASK) reviews, and Assisted Compliance Assurance Programme (ACAP) reviews.
• Provide support to clients managing IRAS GST audits and investigations.
• Assist clients in seeking GST rulings from IRAS.
• Support partners in developing the GST practice and participate in ad hoc projects and tasks as required.

Job Requirements

• Bachelor’s degree in Accountancy, Finance, or a relevant discipline, preferably with a professional qualification recognized by SCTP.
• Minimum of 6 years of experience in Singapore GST, ideally within a professional services or accounting firm.
• Strong understanding of Singapore tax laws and guidelines.
• Proven ability to ensure timely execution and delivery of tasks.
• Strong leadership, client management, team collaboration, project management, and analytical skills.
• Excellent communication skills, both written and spoken, with the ability to engage effectively at all levels.
• Collaborative team player with the capacity to handle pressure and manage multiple tasks.
• Motivated, with a desire for career advancement and development.
• SCTP accreditation, such as Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST), is an advantage.

Job Responsibilities

• Responsible for developing business growth, identifying market opportunities to meet strategic targets and drive customer acquisition in the environmental management business
• Develop and maintain relationships with existing and potential partners through regular engagements to establish and target new markets, improving sales and acquire new business
• Develop and keep clients account strategy in line with company business plan, to achieve profitable revenue growth and increase company market share
• Ensure deal-related issues are proactively addressed
• Close collaboration with other inhouse departments to propose, plan and execute pre and post operational requirements

Job Requirements

• Minimum Diploma in Marketing, Business Administration or related field
• Minimum 5 years of work experience in Business Development or B2B Sales
• Strong strategic and analytic thinking ability with good project management, account management and organisational skills
• Ability to flourish with minimum guidance, be proactively handle challenges and multi-task
• Preparation of tenders, contracts, quality proposal and presentations to clients
• Highly motivated to seek new business to drive growth and able to work in a customer-fronting, fast-paced environment
• Conduct research to identify new markets and customer needs
• Possess own vehicle

The incumbent is responsible for managing the company's freight operations, ensuring that goods are transported efficiently, cost-effectively, and in compliance with regulatory requirements. This role involves coordinating with carriers, negotiating contracts, and overseeing the logistics team to streamline freight processes and improve overall supply chain performance.

JOB RESPONSIBILITIES:

1. Operational Management:

• Plan, organize, and oversee the daily operations of freight management.
• Monitor and manage the performance of carriers and freight service providers.
• Through the used on AI and pre-alert tool, proactively response to shipments to prevent disruption

2. Compliance and Documentation:

• Ensure compliance with national and international shipping regulations and standards.
• Prepare and review shipping documents, including bills of lading, customs documentation, and other required paperwork.
• Handle any legal or regulatory issues related to freight transportation.

3. Customer Service:

• Address and resolve freight-related issues and inquiries from customers, ensuring high levels of satisfaction.
• Work with other departments to manage delivery exceptions and provide timely updates to customers.

4. Reporting and Analysis:

• Prepare regular reports on freight performance, including cost analysis, delivery metrics, and other key performance indicators (KPIs).
• Analyze data to identify trends, areas for improvement, and potential risks.
• Make recommendations for process improvements based on analysis.

5. Technology and Systems:

• Utilize freight management software and other technologies to streamline operations and improve efficiency.
• Stay updated on industry trends and advancements in technology.

JOB REQUIREMENTS

1. Bachelor's degree or equivalent in logistics, supply chain management, business administration, international trade or a related field.
2. Minimum of 5 years of experience in freight operations or logistics management.
3. Experience in trade compliance, customs knowledge in the region
4. Strong experience in trade compliance and customs knowledge, with an in-depth understanding of international trade laws and regulations.
5. Proven ability to conduct risk assessments and implement effective mitigation strategies.
6. Excellent analytical skills to interpret complex regulations and situations.
7. Knowledge of regional freight processes and documentation.
8. Strong analytical skills to interpret complex regulations situation
9. Willingness and ability to travel on short notice as required.

Job Responsibilities

• Generate incremental volume and maximizing margin contribution within the overall network
• Gather market prospect/ business opportunity for service study
• Daily field sales visit
• Handle freight negotiation & provide quotations to customers
• Generate monthly forecasting and maintain performance statistics
• Analyse monthly performance statistics
• Manage service weekly utilization

Requirements

• Minimum Degree Qualification in Business Administration/ Economics
• Relevant working experience in Sales, Shipping
• Possess good knowledge of Microsoft Office (Excel, Words, PowerPoint)
• Possess organizational and time management skills
• Possess excellent communication, interpersonal and presentation skills

We are looking for a center care taker for PlayFACTO School at Tampines Central.

• Maintain cleanliness and hygiene of the premise
• Prepare snacks and simple meals for children (no cooking required)
• Provide basic care for students
• Any ad-hoc duties as assigned

Interested personnel, send your resume by applying for this role or WhatsApp to 81128546.

We seek your understanding that only shortlisted candidates would be contacted.

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Job Title: Centre Supervisor - DAC

Job Description:

1. Lead and manage a team of training officers, providing guidance, performance management, and disciplinary measures as necessary.
2. Mentor and provide on-the-job training to new training officers.
3. Develop and implement training plans and program strategies for the centre.
4. Manage and coordinate transportation services for clients.
5. Personally oversee a class of clients, ensuring their care, engagement, and safety.
6. Plan class timetables and design training programs and activities for clients.
7. Assess client care and needs using the Client Assessment Form (CAF-R) and Individual Care Plan (ICP).
8. Review and approve trainers' reports and CAF-R assessments.
9. Conduct case conference and case management.

Requirements:

a) Diploma in Social Service or GCE 'A' level, with a minimum of 2 years of relevant working experience.

b) Experience with operations at activity centres is highly desirable.

c) Demonstrated passion and empathy in assisting individuals with disabilities.

d) Strong interpersonal skills to effectively communicate and collaborate with team members, clients, and stakeholders.

We welcome applicants from various backgrounds, including those outside the social service sector, who possess the necessary qualifications, skills, and experience to contribute to the success of our centre.

Job Description

• Answering or making calls in a timely and friendly manner to clients to learn about and address their needs, complaints, or other issues with products or services.
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
• Utilizing software, databases, scripts, and tools appropriately.
• Understanding and striving to meet or exceed call centre metrics while providing excellent, consistent customer service.
• Taking part in training and other learning opportunities to expand knowledge of the company and position.
• Evaluate problems and complaints of the callers and provide proper solutions to them
• Respond to the needs of customers and provide personalized service
• Provide information on the company’s products or services and generate interest in the offer
• Upsell products and services
• Research needed information using available resources
• Route calls to other team members whenever needed
• Identify any issues that customers might be struggling with
• Report on customer feedback
• Complete call logs and reports
• Manage & update customer databases
• Follow-up on customer calls
• Boost customer loyalty by offering a proper experience over the phone
• Following communication scripts
• Managing social media and third-party review site

Requirements

• Min 2 years experience
• Good communication skills
• Excellent interpersonal skills to build rapport with people from diverse backgrounds
• Ability to multitask
• Problem-solving, collaboration, patience, tech-savviness and the ability to socialize well.

Benefits

• 5 days work week - 8.30am - 5.45pm
• Located at McPherson Area, 10 min walk from Tai Seng MRT
• 16 days Annual Leave
• Annual Wage Supplement AWS
• Medical &, Dental benefits, Insurance coverage

As a Field Service Engineer, you will have responsibility for installation, service, and maintenance of Gauge Tank Level Gauging Systems on sailing ships/vessels and in shipyards, as well as offer in-house technical support and remote service to customers and colleagues around the world. One of the key offering is the fiscal K-Gauge Custody Transfer System (CTS), which is a critical system in LNG and LPG carrier operations.

Key Responsibilities:

• Installation & commissioning of K-Gauge tank level monitoring systems
• Service & maintenance of K-Gauge systems onboard vessels both locally and globally
• In-office technical support and remote services to global colleagues and customers

Requirements:

• Typically diploma or degree in one or more of the following: electronics, instrumentation, automation, mechatronic or telecommunication. Relevant experience may compensate for lack of education
• Field experience from maritime, shipping and/or offshore oil & gas installations is an advantage
• Good oral and written communication skills in English
• Highly motivated for worldwide support activities (travelling is required)
• Able to work at Toh Guan