We are looking for Speech and Language Therapists to be a part of our dynamic trans-disciplinary team of Allied Health Professionals which comprises Occupational Therapist, Speech Therapist, Physiotherapist, and (Associate)/Psychologist. The team provides a range of rehabilitative and intervention programs to support our client's ability to participate in the home and community.

Job Responsibilities:

• Assess and identify the individual needs of clients andformulate, develop and implement appropriate individualized/ group therapy programmes
• Apply pediatric and early intervention evidence-based practices in the intervention programme for clients
• Keep updated of development and research in areas pertaining to pediatric speech therapy
• Be part of the transdisciplinary team of therapist, social workers and psychologist in the programme
• Conduct workshops and training for both internal and external stakeholders

Job Requirements:

• Recognized Degree/Master in Speech and Language Therapy(listed in https://www.healthprofessionals.gov.sg/ahpc/apply-to-be-a-registered-allied-health-professional/lists-of-recognised-qualifications)
• Registered with the Allied Health Professions Council in Singapore as full registrant

Survey Experience Supervisor /Team Leader (Establishment)

• Salary: S$4,000
• Work duration: till Dec 2025 (Renewable depending on performance and project)
• Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week. **Usually Office hours due to targeted audience is Establishment
• Work location: Clarke Quay / Novena (work in office)
• Able to start work immediately or within 1 month notice period

Job Scope:

• Lead a team of Survey Experience Officers to achieve KPI
• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Organize workflow and ensure that officers perform their duties and delegated tasks
• Set KPI for the officers in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Ensure that the given KPI for the team are being met based on the project timeline
• Monitor and provide project status report to manager

Job Requirements:

• Minimum Diploma or higher
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6947

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Company profile

Duration: 3 months

Salary: $13 per hour

Working hour: 4 weekdays + 1 weekend day (Saturday or Sunday).

Work location: Ubi

⏰During Training: 830am to 6pm (Mon to Fri) - 1 week

⏰After Training: 11am to 3pm - official hrs

(may be tasked for any shift subj to vol of calls -8am to 12pm, 9am to 1pm, 10am to 2pm, 1pm to 5pm)

Job Description:

- Handle inbound and outbound calls.

- Provide information and assistance to callers.

- May be assigned to different shifts based on call volume.

Job Requirements:

- Min. GCE O Level, Higher Nitec, or Diploma

- Commit min. 3 months

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Join Our Fun, Trustworthy, and Constantly Learning Team as a House of Joy Active Ageing Centre Programme Executive!

Are you passionate about making a positive impact on seniors and the community?

At House of Joy (HOJ), we are looking for a dedicated Programme Executive who is enthusiastic, organized, and ready to create engaging experiences for our seniors. This is your opportunity to be part of a team that brings joy, companionship, and meaningful activities to the elderly!

Key Responsibilities:
Plan and manage exciting programmes and events for our seniors, from scheduling to resource and logistics coordination.
Oversee the entire event process, including registration, administration, and post-event evaluation.
Liaise with service providers to ensure smooth and high-quality programme delivery.
Maintain accurate records of programme participation and expenses for accountability and improvement.
Organize outreach and visitation initiatives to engage more seniors in the community.
Collaborate with the House of Joy Active Ageing Centre Cluster Manager and handle any additional tasks assigned.

What We’re Looking For:
A good diploma in social work, community development, gerontology, or related fields. with strong computing and communication skills.
Conversational skills in Mandarin or dialects would be a great asset.
A collaborative team player who can work well with others.
Prior experience in eldercare, education, or the social sector is a plus.
A cheerful, caring personality who truly enjoys the company of seniors.

What You’ll Enjoy:
Competitive salary: $2,600 - $3,300 (depending on relevant experience).
Comprehensive health and dental benefits to support your well-being.
Flexible working hours that prioritize work-life balance.
Professional development opportunities to help you grow and advance in your career.
A vibrant, fun, and trustworthy team environment where continuous learning is encouraged.
Meaningful work that contributes directly to the happiness and well-being of seniors in the community.

Why Join Us?
Be part of a community-focused organization that values compassion, service, and teamwork.
An opportunity to make a meaningful difference in the lives of seniors while growing professionally in a supportive and fun atmosphere.
If you have a heart for the elderly and want to be part of an impactful, trustworthy team that is always learning, apply now! Please note that only applicants selected for further consideration will be contacted.Together, let’s bring joy to our seniors!

Job Opportunity: Contract Call Centre Assistant (Healthcare Unit)

Location: Islandwide pickup
Contract: 6 months , with the potential for permanent conversion

Job Details:

• Work Schedule:5-day work week (Monday to Friday, 8:30 AM – 5:30 PM)
• Salary:$2,500 per month (contract)
  

Responsibilities:

1. Customer & Order Management:Handle inbound calls for customer orders, queries, and complaints.
   Process sales orders accurately and ensure timely fulfillment.
   Conduct outbound calls to follow up on orders, issues, and complaints.
   Maintain up-to-date information on processes, products, and price lists.
   
2. Client Relations:Establish and maintain strong client relationships.
   Provide exceptional service to ensure customer satisfaction.
   
3. Issue Resolution & Reporting:Resolve issues according to SOPs and escalate when necessary.
   Document customer details, issues, and resolutions comprehensively.
   Prepare and submit regular/ad hoc reports.
   
4. Collaboration:Work closely with the operations team to address concerns promptly.
   Provide feedback for process improvements.
   

How to Apply: send your resume to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820.

Overview:

5 work's day (Inclusive weekend & PH)

Attractive Basic + Shift Allowance

Structure training provided

Job Description:

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Job Requirement:

• Previous customer service experience in Call Centre have added an advantage
• Ability to multitask and work in fast pace environment
• Strong verbal communication skills and active listening abilities.
• Able to commit to 24/7 rotating shift work, needs to be comfortable working night shift
• Will be required to work 5 days in a week, including weekends and public holidays
• Permanent opportunities will be possible as well

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Oversee the daily operations of the Centre

Liaising with tutors, parents and students

Provide quality customer service through understanding of customers’ queries and needs

Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe

Ensure that student resources, stationery and merchandise are well stocked in the Centre

Monitor and escalate any urgent/complex issues to management

Counter sales of tuition packages

Coordinating marketing and sales activities at branchCommunicating with parents on the new tuition schedules for every start of the semesters or academic year

Administer daily and monthly reports

Periodic preparation for new academic year as well as semesters

Must be energetic and have a business mindset

Able to work both weekends.

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Scope:

• Perform objective and subjective refraction
• Conduct basic binocular vision assessments, such as cover test and ocular motility test
• Perform preliminary examinations, such as colour vision and pupillary assessment
• Educate patients on vision status, proper vision care, and usage of various optical aids

Requirements

• Degree in Optometry with 1-2 years of relevant experience
• Registered with the Singapore Optometrists and Opticians Board
• A team player with excellent interpersonal skills
• Able to work proactively and independently

For interested candidates, please send your most recent and updated resume to [email protected]

Wendy Khoo Hui Wen
(R1761665)

Recruit Express Pte Ltd

EA License No. 99C4599

• Working Location: Jurong Pier Road - Boon Lay
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 4,500 to SGD 6,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions

To meet sales turnover plan, revenue and margin targets within planned and budgeted expenditure for his area of responsibility.

Specific Responsibilities

• Develops sales and market strategies for specific territories
• Executes product sales with pricing within margin guidelines
• Establishes, cultivates and maintains key relationships with customers, business partners and distributors
• Advises key stakeholders on competitive sales and market data, current development and trends of customers and distribution channels
• Works closely with Marketing, Engineering and Operations to ensure products meet customers’ specification and quality
• Periodic travels to the respective territories to support distributors/dealers in developing the market
• Establishes budgetary forecasts and sales volume targets for the market
• Establishes clear focus and direction for distributors/dealers in each location to achieve revenue and profit objectives
• Provides marketing and technical support to distributors/dealers
• Analyses sales and market data to provide relevant information to senior management for decision making
• Supports customer service to follow up on customers’ payment issues

Qualifications / Requirements

• Degree / Diploma in Engineering with at least 4 to 6 years’ relevant sales experience in the power generation business or related business
• Experience in the power generation business

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Principal / Centre Leader (With DPL / Childcare / Islandwide location / Up to $5000]

• 5 days
• Islandwide location (arrange nearby your house
• $4000 - $5000 depend on experience

Requirements:

• At least Diploma in Pre-school LEADERSHIP (DPL)

Responsibilities:

• Responsible for the strategic direction and overall management of the preschool
• Provide leadership for setting overall goals for the school as a basis for curriculum objectives
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements, where applicable
• Oversee curriculum planning and professional matters
• Mentor teachers in all areas to facilitate collaborative approaches to learning, teaching and evaluation so as to improve overall performance standards and competencies
• Set the direction for parent partnership, community engagement and talent management
• Manage relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately
• Management and optimisation of centre resources Implementation of specific centre programs, initiatives and events
• Handle centre administrative matters and enrolment
• Determine requirements that must be met regarding licensing, health and safety regulations from the start and local regulatory agencies
• Prepare budget and control budget expenditures

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Admin and Customer Service role

Novena
Up to $15.05 per hour
Monday - Friday 830am - 5pm
3 months renewable
Attend to calls

Address queries over the helpline
Guide step-by-step e-Filing procedures
Data entry
Training provided

Job Requirements:

• Singaporean
• At least A levels or Diploma
• At least 3 months of relevant experience in customer service and admin

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Description:

• Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:

• Minimum education of ITE or 'O' levels; fresh graduates welcome. Experience in call centers, banking, or customer service is a plus.
• Positive mindset, strong communication skills, and ability to work well in a fast-paced environment.
• Must be comfortable with shift work, including weekends and holidays.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

• Handle inbound /outbounds phone calls / Emails
• Handle inquiries
• Managing feedbacks and complaints and liaise w backend support to resolve issues
• Any other duties
• Working Location: Chai Chee(from 13 Jan 2025 till April 2025); Relocate to Cashew in April 2025 (pending final confirmation on official relocation date)

Requirements

• Possess at least a Higher Nitec/ A level / Dip / Deg
• GCE O level- Min 2yr CS EXP
• Training will be provided

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

- Provide an integrated continuum of services for clients experiencing Family Violence which includes:
- Casework management and counselling service for clients with medium to high risk Family Violence concerns
- Intake and risk assessment of cases
- Planning, implementing and evaluating programmes to meet clients’ needs
- Group work ( support and psychoeducation groups )
- Community outreach and community development in combating Family Violence
- Networking and Capacity building initiatives to enhance stakeholder capability in addressing Family Violence
- Research to build domain-specific knowledge in the local context

Candidate Requirements

- Degree in Social Work or Counselling
- 0 to 4 years relevant working experience (prior experience in Family Violence Work preferred)
- Good command of English language
- Good interpersonal skills and communication skills
- Good team player

Core Competencies:

Ability in attending to and engaging with people, assessment of risk and needs, establishment of intervention plans, working with and linking with various community partners, planning and evaluation of programmes

Preferred achievements / characteristics:

-Diligence, integrity and resilience
-Passion for social work and social justice

Only short-listed candidates will be contacted for an interview.

Job Description:

As a Marketing Assistant, you will be responsible for creating and managing our social media presence to increase brand awareness, engage our audience, and attract new students. This role is ideal for someone with experience in digital marketing and a strong understanding of social media strategies.

Key Responsibilities:

- Develop, implement, and manage social media content plans (including Facebook, Instagram, XHS, etc.) to align with our marketing goals.

- Create engaging, informative, and visually appealing posts that showcase our unique tuition offerings and success stories.

- Monitor, respond to, and engage with our online audience to build community and foster relationships.

- Analyze and report on social media performance, suggesting improvements and adjusting strategies as needed.

- Collaborate with the teaching and admin teams to ensure content aligns with the curriculum and brand messaging.

Requirements:

- Proven experience in social media management, especially on platforms popular with students and parents.

- Strong communication skills and ability to create compelling, error-free content.

- Creativity and a good eye for visual design.

- Familiarity with digital marketing and understanding of the Chinese tuition/education industry is a plus.

- Basic knowledge of graphic design tools (e.g., Canva, Photoshop) is an advantage.

- Ability to work independently and meet deadlines.

Responsibilities

• Monitor and evaluate the quality of channel operations processes to ensure compliance with organizational standards and guidelines. This includes performing sample checks on contact centre agents’ email response to citizens.
• Conduct regular audits, prepare quality reports, and recommend improvements to enhance efficiency and customer satisfaction.
• Develop and maintain quality control policies, training materials, and operational documentation.
• Collaborate with the team lead to identify root causes of process inefficiencies and implement corrective actions.
• Provide regular training and guidance to the operations team on quality standards and best practices.

Requirements

• Diploma or Bachelor’s degree in Quality Management, Business, or a related field.
• Minimum of 3 years of experience in quality assurance, preferably in a channel or operations environment.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

About Active Ageing Centres (AAC):

Our AAC serve as a key point of contact for seniors under our care, where we proactively reach out to them, organize social activities, and provide opportunities for interaction with the community. Our aim is to enable seniors to adopt an active lifestyle, pre-empt social isolation, and refer them to assistance in a timely fashion. We hope to improve the health outcomes of seniors living in the community through providing a suite of programs to help them live healthier lives and support their aspirations to age in place.

Responsibilities:

• Assist in coordinating support services and organising activities for the seniors
• Assist in planning & coordinating programmes and activities for the seniors
• Assist in managing, supervising and supporting volunteers
• Conduct Community Screener and ensure buddying & befriending criteria are met
• Assist in conducting outreach
• Assist Programme Executive to prepare monthly report
• General admin duties

Requirements:

• Min. GCE ‘A’ Level, Diploma with Social Service
• Good communication & interpersonal skills
• Preferably with interest and passion for the elderly
• This position is on contract basis

Work Location: Buangkok Green/ Bukit Batok/ Fajar/ Choa Chu Kang/ Holland Close

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Our client is a Semiconductor Industry. Due to their current expansion plan, they are looking for a Accountant to join their team, in hopes of developing the current high performing team. They are located in the Centre.

Job Responsibilities:

• Perform Accounts Receivable activities for assigned vendors, distributors, and customers.
• Conduct cost accounting tasks.
• Manage the Ship & Debit uploading and validation process for assigned distributors.
• Assist with inventory counts and reconciliation with vendors.
• Handle other duties as assigned by the Supervisor, Manager, or Director.
• Participate in Oracle system testing, projects, and implementation processes.

Job Requirements:

• Preferably over 2 years of relevant accounting experience.
• Diploma or Degree in Accounting or a related field is preferred.
• Candidates pursuing equivalent qualifications with relevant hands-on experience are welcome to apply.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Location - Near Tai Seng MRT

Other information

• Tuesday – Saturday (9am-630pm)
• Additional S$1,000 monthly Guaranteed Teaching Allowance will be paid during the first 3 months probationary period.z
• The first year S$50,000 Guaranteed Annual Salary. We top up the balance if you didn’t get S$50,000 annual salary in the first year

The ideal candidate will be someone who takes initiative, demonstrates leadership qualities, and is eager to grow with the organization. Our goal is to groom these candidates for future leadership positions

Job Responsibilities:

• Prepare and conduct math lessons that facilitate active learning experiences for students.
• Foster a positive and engaging classroom culture through creative teaching methods for an enjoyable learning experience.
• Manage students’ portfolio and analysis student academic evaluation.
• Engage in school branding activities, such as recording YouTube videos, writing articles, and more.
• Establish rapport with both students and parents and communicate with parents on students’ academic progress regularly.
• Any teaching related work as prescribed by Management.

Job Requirements:

• Possesses at least Bachelor’s degree or above from an accredited university, such as NUS/NTU/SMU etc.
• Familiarity with PSLE, O Level, A Level, and Maths Olympiad contest papers (e.g., RIPMWC, SMOPS, NMOS, AMC8, etc.) will be an added advantage
• Training provided
• Good interpersonal, oral and written communication skills; and the passion to co-operate with student, parents, and co-colleagues.
• Able to multi-task, meticulous, with an eye for detail.
• Able to commit weekdays (inc. evenings) & weekends

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline).

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

Requirements:

• Min nitec/A levels/diploma
• Customer service experience would be an advantage

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE

The Centre Management System Support, Executive/Senior Executive is responsible for overseeing the upkeep, procurement & maintenance of all exhibits, audio-visual equipment, facilities and essential services for daily operations for centres/museums under Defence Collective Singapore (DCS).

RESPONSIBILITIES

• Maintenance Planning: Planning and implementation of building maintenance programs for architectural, electrical, and mechanical, exhibits and attractions AV lighting systems. Co-ordinate and liaise with internal and external vendors for the execution of maintenance services. Conduct joint inspection rounds with Specialists/Technical Officers on building/Exhibit/AV & lighting defects.
• Safety Compliance: Ensure compliance with safety equipment, work methods, and procedures. Promptly rectify any unsafe situations, adhering to Workplace Safety and Health (WSH) regulations. Be responsible for implementing Company’s SOP and policies including compliance to QEHS policies. Conducting regular checks on the entire building to ensure the prompt removal of fire hazards, proper functioning of fire escapes, fire doors, and obstruction-free access.
• Supervise Works: Control and supervise all AV Lighting and exhibition related works performed by Specialists/Technical Officers and contractors, including those carried out by tenant's fitting out contractors. Supervise and inspect the works of contractors and the works of the service providers (cleaning, housekeeping, landscaping, pest control, car park and security). To ensure contractors’ compliance to safety, regulations and level of standards set by DCS.
• Repairs and Emergency Situations: Responding to emergency situations & troubleshoot sound and video and ensuring prompt repairs of property facilities. Providing updates to Centre Management team with regards to the situation.
• Procurement: Manage budgetary control of expenditures including preparation of annual budgets and forecast. Conduct tender exercises for OPEX/CAPEX works such as replacement, upgrading or redevelopment works and manage such works according to timeline including putting up of documents and procurement for OPEX/CAPEX requests.
• Daily Operations: Responsible for the coordination of meetings and events such as logistics support, obtaining quotations, raising of invoices etc. Conduct regular inspection of the centre to ensure high standard of cleanliness and service are provided by term contractors related to cleaning, landscape, pest control etc.
• Reports: Monitor and report on the work progress of minor improvement projects or A&A work. Tabulate inspection report and plans for defects rectification.
• Project Management: Procurement of services as well as management of services and projects from inception, execution and to completion. Project lead to manage all aspects of project.
• Event Management: To provide audio, visual and media services for events and activities (e.g. Family Day, celebrations, etc). To help staff (hands-on) on setup of technology in the venues.
• Others: provide training to staff and students on the use of AV and lighting equipment, carry out any ad-hoc duties, handyman work, projects as assigned.

REQUIREMENTS

• Minimum diploma in the audiovisual technology, sound engineering, lighting design technology or any related field, such as digital media or related disciplines.
• Demonstrated ability to communicate effectively, including proficiency in clear, concise, and compelling oral and written communication in English.
• Demonstrated ability to work independently and under pressure and to manage multiple concurrent tasks and responsibilities while dealing with changing priorities.
• Possess strong working knowledge with maintenance work, local codes and regulations. Familiar with statutory requirements on building services, facility operations, maintenance, and safety.
• Withstand various strenuous activities such as frequent walking, prolonged standing, climbing ladders, bending, and kneeling without restriction.
• Able to work on rotating shifts, weekends, and public holidays.
• Relevant experiences in facilities management/MCST, ACMV, M&E Systems, building automation system (BAS), Certification as Fire Safety Manager will be an added advantage.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Data Center IT Operator to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What will you do?

• Perform shift duty to support 24x7 DC Operations stand-by duties for emergency.
• Assist to oversee the IT equipment hardware inventory on individual rack inside the DC
• On-site Management of works conducted within the Data Centre such as site preparation, site survey, network cabling, electrical wiring, air-conditioning, building power supply (including power generator) tests, infrastructure & System maintenance, on-site/off-site standby activities etc
• Coordinate preventive maintenance for Data Centre downstream infrastructure which includes Uninterruptible Power Suppler (UPS) systems, Water Detection systems, Fire Suppression systems, PDU, CCTV systems, Card Access systems etc.
• Operate Electronic Visitation Management System (Update Authorizer and customer access request accurately and promptly).
• Remote Hand Support (Media Management, Visual Inspection, Reboot devices, staging room, Physical connect/disconnect of HDD, network cable connectivity test, insertion of fibre SFP).
• Handle input and output media with due care for integrity of data and utility of media for subsequent use, including off-site storage.
• Perform Event Monitoring for Data Centre Facilities infrastructure to ensure they are functioning optimally (e.g. UPS, power, temperature control, humidity, water detection sensor, etc.)
• Perform event monitoring for IT Systems and Network infrastructure.
• Perform incident escalation. Ensure incidents are responded and attended to. To redirect for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).
• Manage and mitigate escalations of high impact system failures and assist in tracking the incidents till closure.

The ideal candidate should possess:

• Diploma Computer Information Systems or related field.
• Minimum 2 years of experience in DC Operations Support and Batch Management
• Possess initiative with positive working attitudes and customer services oriented
• Independent and goal-oriented
• Good team player
• Good communication and interpersonal skills
• Able to work shifts to support 24x7 Data Centre operations
• Familiar with: Control-M 9.0.19.x Fundamentals, Basic SAP, Data Centre Operations Support, ITIL methodologies

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Open to immediate starters, training provided

February - August 2025 (Renewable based on business needs and individual performance)

5-day work week, across Monday to Sunday,

8:30 AM to 5:30 PM / 12:30 PM to 9:30 PM

Central area - Clarke Quay
• Handle 30-60 incoming calls and mailbox enquiries and follow up with respondents.
• Handle escalations/complaints cases via service recovery calls.
• Continuous improvement in standards and quality.

Requirements:

• Singaporean
• At least Diploma or A levels
• Applicants with call center background, direct sales and customer fronting will be advantageous.
• Able to handle escalations and complaints proficiently to de-escalate these cases.
• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.
• Able to communicate effectively with internal and external stakeholders.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/10244

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394