Objectives of the position:

- Handle special product enquiries for cable

- Vendor development and monitoring

- Pricing activity for cables

- Close cooperation with product management, product development and sales organization

Key Responsibilities:

- Pricing for Special product enquiries of cable

- Handle suppliers for product development activities and liase with product development and approving authorities.

- Support quality in resolving technical complaints related to cables with suppliers.

- Development of suppliers across APAC (except China) for cables

- Coordination activity for price from suppliers including own affiliates.

- Close coordination with Internal department for pricing from suppliers

- Close coordination with internal sales for pricing from suppliers and affiliates.

- Calculation of DP for purchase of material from suppliers by affilates and business partners as per the regional policy.

- Adhoc assignments as assigned by Manager.

Skills & Qualification:

- Degree in electrical/industrial engineering

- Preferably 3–5-year experience in sourcing of cables and vendor development

- Understanding of cable industry

- Experience in handling sales enquiries

- Customer-oriented thinking

- Product knowledge with respect to cable standards and construction

- Application knowledge of cables for key industries.

- Very good knowledge of Microsoft Office/Business Software

- Knowledge of SAP

- Basic knowledge of cost calculation required.

- Business fluent in English as a communication language

- Entry level with relevant education background and have good negotiation skills can also apply

We are seeking for skilled System engineer with 2 - 4 years of experience or fresh graduates encouraged to apply

• System Team Lead (min with 4-year experience)
• Senior System Engineer (min with 3-year experience, plus minimum qualification of MCSE, LPIC-2, RHCE and VCP6-DCV Certifications)
• System Engineer (min with 2-year experience, plus minimum qualification of MCSA, LPIC-1, RHCSA and VCA6-DCV certifications)

Operating Hours:

Mon – Thu: 8.30am – 6pm

Fri: 8.30am – 5.30pm

Note: Engineer is expected to standby to work after office hours, weekends, and public holiday.
Systems Engineer

For Security & Vulnerabilities Assessment and Remediations Management

• Engineer shall perform vulnerabilities assessment based on the vulnerabilities identified by Customer Cyber Security team and any other security vendors.
• Engineer shall work closely with Customer Cyber Security team and/or any other security vendors to provide the remediation and/or workaround solution to close

the vulnerabilities. Engineer shall test the remediation and/or workaround solution in the development environment first before deploying the remediation

to production.

• Engineer shall prioritise and resolve all the vulnerabilities according to customer remediation timeline.
• Engineer shall perform the necessary coordination with various parties for impact analysis, schedule for downtime, patching and any other related.
• Engineer is required to provide the necessary documentation on vulnerabilities remediation before implementation on production.
• Engineer is required to provide the necessary fall-back plan if the implementation fail on production.
• Engineer is required to raise the necessary ticket for implementation and schedule for downtime.
• Engineer is required to provide the necessary monthly report on vulnerabilities assessment, remediation schedule, status etc.
• The software products within the scope are as follows:

i. Solaris OS

ii. Linux OS (Oracle Linux, RedHat Linux, other Linux variations)

iii. Windows OS

iv. Hypervisor such as Nutanix, VMware Esxi, Vxrail, Microsoft Hyper-V and Azure, Oracle VM for x86 and Sparc

v. Web Server (Apache and IIS)

vi. OpenSSL

ICT Infrastructure Project Delivery and System Administration

• Engineer shall ensure smooth rollout of customers projects.
• Engineer to provide technical support for the project coordination, implementation, and rollout work of all customer projects.
• Engineer to provide IT consultancy services which includes but not limited to providing technical advice for the infrastructure services required for the setup, configuration, and commissioning of the customer projects.
• Engineer shall ensure all systems are well maintained.
• Engineer is expected to function as part of customer team in providing 24x7 operation support for system implementations arising from system changes, patches and security vulnerabilities fixes.
• To ensure the reliability and good working condition of the systems, the Engineer is expected and not limited to perform the following maintenance tasks.
• Periodic OS/firmware evaluation and recommendation exercises to recommend standard versions of OS/firmware for various intranet hardware platforms; quarterly for extranet and internet hardware platforms. The exercises shall cover security aspects, availability aspects, as well as pitfalls on operational aspects.
• Prepare, coordinate and execute the OS/firmware patching/upgrading of computer devices in accordance to the schedule and frequency stipulated by customer.
• Perform basic housekeeping tasks such as server configuration, backup, daily syslog/alert monitoring, health check, ORCA trend charts monitoring, etc.
• Monitor server performance via customer’s existing monitoring tools or scripts.
• Engineer assigned shall undertake to collect/review relevant statistics that may facilitate troubleshooting, capacity planning and performance tuning. Such statisticsshall be made available to customer either on a monthly or on a per-need basis should exceptions arise. The proactive measures that apply and are not limited to are as
• follows:
• Network performance indicators – network load, utilization etc.
• Hardware resource performance indicators – CPU, memory, etc.
• Continual assessment on overall performance & network health collectively to identify potential bottlenecks by looking at resource and traffic profiles.
• Performance indicators shall be reflected in a section within the monthly reports for ease of reference and discussions.
• Reviews of server setup to support Capacity Planning purposes shall be carried out every 6 months.
• Condition of current server performance
• Proposal to enhance or tune the server for better performance
• Updates of firmware and hardware releases that may affect the eventual performance and upgrade path of the components – such information as imminent obsolescence, End-of-Sales and End-of-Support status must be communicated to customer.

Requirement:

• Min Diploma/Degree or other equivalent
• At least 2-4 years of IT experiences with MCSA, LPIC-1, RHCSA and VCA6-DCV certifications
• Application architecture experience will be an added advantage
• Implement and support infrastructure projects
• Basic Network knowledge and support
• Technical knowledge on Windows Server Operating Systems Support
• Knowledge of IT lifecycle management
• Knowledge of ITSM - Incident Management, Problem Management, Change Management, Asset Management, Patch Management

POSITION SUMMARY:

The Sales Engineer / Sales Account Manager is tasked to direct and manage sales activities in Singapore, Indonesia, Southern Malaysia. Responsible for the effectiveness of the performance of sales territories assigned - promoting direct sales, and effectively managing distribution channels, providing strong customer support, establishing and achieving sales growth by performing the following duties:

MAIN DUTIES AND RESPONSIBILITIES TO BE ACCOMPLISHED:

To develop, implement and maintain a comprehensive account sales plan for the key customers and distributors in the assigned territories.

Monitor activities of distributors and create sustainable business strategies to meet growth ahead of market rates.

Evaluate assigned distributors performance and drive business growth objectives by performing monthly and quarterly business reviews.

Create and maintain a broad account base in assigned territory, keep abreast of trends and developments in key accounts in the region.

Assist customers by supplying information related to samples, delivery timing, drawings/specifications, quality issues, credit issues, etc.

To identify new business opportunities and maintain Company's competitive position at assigned accounts.

To assist in product development and customization to meet demand, if necessary.

Other duties as assigned by the Company.

EDUCATION

• Recognized Bachelor's degree in Engineering, Marketing, or any business-related discipline.

EXPERIENCE & KNOWLEDGE REQUIRED:

• With at least 5 years experience in the electronics industry.

• Experience in the connectors market is an advantage.

SKILLS REQUIRED:

• Have strong interest in understanding industry, business, product line strategies

• Ability to manage multiple projects at a time

• Strong creative, analytical, organizational and personal sales skills

• Commitment to work with shared leadership and in cross-functional teams

PERSONALITY TRAITS:

• Ability to effectively build strategic customer relationship at assigned accounts.

• Results orientated and able to take ownership of one’s own work.

• Has initiative.

• Able to meet deadlines and can work in a fast paced environment

• Good interpersonal, communication and analytical skills.

• Ability to work under pressure and is adaptable to change.

• Eager, diligent and can work independently.

Job Responsibilities:

• Provide Presales support such as product sharing, demo and POC testing on cybersecurity solutions (DLP and PKI Security) to clients and partners.
• Provide implementation and technical support services for cybersecurity solutions.
• Work with technology vendors to propose suitable solutions to our partners’ and customers’ requirements.
• Provide technical support for tender submission, including technical compliance, technical solution proposal, and conducting Proof-of-Concept testing based on given bill of material.
• Evaluate and test security products and technologies for the development of new products and solutions.

Qualifications:

• Diploma or Degree in IT, Computer Science, Cybersecurity, or equivalent
• Minimum 2-3 years of hands-on experience in designing, managing, and implementing cybersecurity for multi-vendor infrastructure, including:

1. Microsoft based Domain Controller, DNS, DHCP, LDAP, RADIUS & AAA servers
2. Microsoft based Certificate Authority, Prime Key EJBCA
3. Window/Linux/UNIX OS environments
4. Hardware Security Module (HSM)
5. Key Management System (KMS)

• Ability to troubleshoot technical issues or perform technical setup with minimal supervision.
• Knowledge in SQL system such as MSSQL, Oracle, MYSQL is a plus.
• Familiarity with networking solutions (i.e. switching, routing) is an advantage.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Responsibilities:

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Requirements :

• GCE 'N' level/ Nitec/Diploma
• 1-2 years customer service experience.

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg. No : R1989151

About HyperGAI

HyperGAI, building Hyper General AI platforms with world's leading Multimodal Generative AI, empowers everyone to work and live better in a whole new way. We are a small but fast-growing Generative AI deep-tech startup, founded by globally renowned AI thought leaders and a group of exceptional AI experts, talented researchers and experienced engineers. The growth and success of HyperGAI are driven by our amazing employees who believe in the same mission and live with our core values of agility, innovation, trust and one-team. Join us!

Job Details:

We are seeking a highly motivated and experienced WebCrawler Engineer to develop exciting Generative AI (GenAI) products. Candidates should have at least 3 to 5 years web crawler experience, and experience in multimodal (text, image, video) data is preferred.

As a WebCrawler engineer, you will work with other teams to ensure the smooth progress of product iterations, continuously improve the user experience of the product through in-depth understanding of the business and products, and use technology to drive business growth. Your expertise will play a key role to build our products and achieve our vision.

Responsibilities:

· Designing and Implementing Web Crawlers: Develop scalable and efficient web crawling systems to gather data from various online sources. This involves understanding the structure of different websites, implementing crawling algorithms, handling dynamic content, and ensuring compliance with legal and ethical guidelines.

· Data Extraction and Parsing: Write scripts or develop algorithms to extract relevant information from web pages. This may involve parsing HTML/XML documents, using regular expressions, or employing advanced parsing techniques such as natural language processing (NLP) to extract structured data from unstructured sources.

· Data Quality Assurance: Implement mechanisms to ensure the quality and reliability of crawled data. This includes error handling, data validation, deduplication, and dealing with inconsistencies or missing data.

· Scalable Data Storage and Management: Design and develop backend systems to store, organize, and manage large volumes of crawled data efficiently. This may involve selecting appropriate databases (e.g., relational databases, NoSQL databases), optimizing database schemas, and implementing data caching and indexing strategies for faster retrieval.

· Performance Optimization: Optimize the performance of web crawling and data management systems to handle large-scale data processing efficiently. This includes optimizing algorithms, minimizing resource usage, and parallelizing data processing tasks.

· Monitoring and Maintenance: Implement monitoring tools and logging mechanisms to track the health and performance of web crawling and data management systems. Proactively identify and resolve issues such as crawling failures, performance bottlenecks, or data inconsistencies.

· Security and Compliance: Ensure that the web crawling and data management systems adhere to security best practices and regulatory requirements. Implement mechanisms to protect against security threats such as XSS (Cross-Site Scripting) attacks, CSRF (Cross-Site Request Forgery) attacks, and data breaches.

Qualifications:

· Possess a Bachelor’s degree or above in Computer Science, Software Engineering, Technical, Science, E-Commerce, Information Technology, Mathematics or software related majors.

· More than 3 years of web crawler experience, experience in large-scale web crawling and multimodal (text, image, video) data is preferred.

· Proficient in one or more programming languages such as Golang/Python/PHP/Java, with strong architectural capabilities and good coding standards.

· Familiar with common databases, such as MySQL, Redis, HBase, etc.

· Experience in web crawling libraries like Scrapy, Beautiful Soup, Selenium, Apache Nutch.

· Prior experience in Search engine companies is a plus.

☑ Training Provided

☑ B2B

· Responsible for acting as a liaison between customers and companies.

· Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries, serve customer by providing product and service information as well as resolving product and service-related problems,

· Attend to customer enquiries, liaise with customers on quotations/proposals, order acceptance, order fulfilment and receivables follow-up.

· Respond to quotation requests & ensure that terms and conditions comply with company policies.

· Coordinates with Logistics personnel for delivery arrangement and maintain customer communications.

· Pro-actively monitor exceptional orders & ensure appropriate contingent actions are taken to meet delivery schedule.

· Manage inventory to ensure timely storage and stock movement.

· Order management – Order closing and invoicing.

· Other ad-hoc clerical and administration duties as and when required.

Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

'PLEASE STATE YOUR LAST DRAWN BASIC SALARY AND FIXED ALLOWANCE'

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

IT Operations Division

Sitting within Data & Technology Architecture Department, the job holder is responsible:

• Support IT Infrastructure migration project as Database SME (Oracle) of critical IT infrastructure, ensuring seamless transition and minimal disruption to operations.
• Create and maintain Unix shell scripts for automation and system maintenance tasks.
• Provide technical support and troubleshooting for Elastic Search infrastructure, including data ingestion, indexing, and search performance optimization.
• Develop and maintain Kibana dashboards for report generation and visualization of data insights.
• Collaborate with cross-functional teams to implement machine learning models for data analysis and predictive insights.
• Utilize observability concepts to monitor and improve the performance, reliability, and scalability of Elastic Search clusters.

What we are looking for:

• Knowledge and experience in supporting database systems – Oracle, MySQL and Postgres.
• Solid Unix knowledge and scripting skills for system administration and automation tasks.
• Familiarity with observability tools and practices for monitoring and optimizing system performance.
• Proven experience in supporting and maintaining Elastic Search infrastructure in a production environment.
• Proficiency in data ingestion techniques and creating visualizations using Kibana.
• Strong understanding of machine learning concepts and their application in data analysis.
• Experience with implementing machine learning algorithms within Elastic Search for data analysis and anomaly detection.
• Familiarity with observability platforms such as Prometheus, Grafana, or similar tools.

Job Responsibilities:

• Provide project planning and management, resource allocation, scheduling, product documentation and coordination with end users, partners, and vendors, to ensure projects are on schedule.
• Design and provide implementation of L2/L3 switches, wireless AP & controllers, firewall, Network Access Controller (NAC), and Certificate Authority for enterprise network infrastructures, as well as cybersecurity applications.
• Provide presales support, technical solution proposals and documentation for turnkey projects and tender submission.
• Lead a team of engineers to execute projects and support presales engagement.

Qualifications:

• Diploma or Degree in IT, Computer Science, Info security or equivalent
• Must have at least 3-5 years of mid-size network projects deployment and project management experienceExperience in designing, managing and implementing networks and system architecture of multi-vendor infrastructure which includes:

1. LAN L2/L3 switches, Firewall, Cisco Aironet, Meraki, Aruba, HP, Ruckus or equivalent Wireless vendors’ product
2. ClearPass, Cisco ISE or other NAC Solutions
3. DNS, DHCP, LDAP, RADIUS & AAA servers
4. Window/Linux/UNIX OS environments
5. NMS, Patch management, SIEM
6. Cybersecurity applications including DLP, Endpoint security, Antivirus, HSM, KMS, etc…

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Work Experience – L1

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

Work Location: City Hall

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

• To assist in all Banqueting event and daily operations.

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively.

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude.

• Serving, clearing of dishes. Other ad hoc duties

• To perform any other duties that may be assigned by the Management

Requirements:

• Hardworking with a positive attitude.

• Prior experience working in banquet would be at advantage

• This job required to handle / carry heavy items

Service Engineer (Turbocharger)

Job Function

Service Engineer is responsible for all aspects of the overhaul of turbochargers and their components with a high degree of quality expectations and ensuring that the company is represented professionally, ethically, with high code of conduct, to achieve the financial and commercial targets of the company.

Specific Responsibilities

The following responsibilities indicate some of the key elements of this role, but should not be considered as a complete definition, as there will be tasks that are requested, that are deemed to be reasonably expected as part of this role:-

- Assembly and disassembly of turbochargers and turbocharger components and all associated processes, in accordance with turbocharger makers working instructions and quality standards.

- Skilled in the use of metric and imperial measuring tools, such as verniers, calipers, micrometers, gauges, etc.

- Cleaning turbocharger and turbocharger components to turbocharger makers’ standards using wet and dry cleaning processes, ensuring the integrity of the components material and dimension.

- Knowledge and skill of operating of rotating machinery, such as balancing machines, lathes, drills, boring machines correctly and in a safe manner, working with close tolerances.

- Ability to read and understand instruction books and drawings written in English and to communicate efficiently and effectively in a professional manner, both verbal or written.

- Basic knowledge of turbocharger and engine principles, product range and repair techniques with ability to troubleshoot and provide information for investigation reports.

- Receiving turbochargers and components into the service group and evaluating/reporting on the repairs that need to be completed and/or spare parts that need to be ordered.

- Maintains controls of all special and hand tooling, slings, lifting and safety equipment to ensure that they are in good order.

- Ensures that the workshop machines are clean and maintained in accordance with the manufacturer's instructions with records of inspections and work performed

- Ensures the cleanliness and upkeep of the workshop, thereby creating an efficient and customer focused work environment in the shop and on jobsites.

- Maintain continuous training of all new product and processes, best practices and product service all in accordance with working instructions and company regulations to maintain a high quality of service engineering group.

- Reviews and evaluates shop and service working practices, suggest and implement corrective actions where necessary to improve the efficiency of the service performance level.

- Special projects as required.

Requirements :

Education And Experience

- ITE, Diploma or Degree in Mechanical Engineering.

- 3 years of mechanical experience, as mechanic in diesel or rotating machinery preferred.

- knowledge of close tolerances, blueprint readings and metric measurements.

- Ability to write technical reports.

- Ability to communicate with customers and professionally represents company.

- Salary commensurate with experience.

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

Responsibilities:

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
• Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments on advertisement products.
• Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards.
• Gather insights from various channels and amalgamate them for actionable insights.
• Translate insights into an executable plan and advocate for implementation with key stakeholders.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications:

• Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
• Proficient in data analytics tool (e.g. excel etc.).
• Knowledge in programming languages (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
• Analytical experience solving problems using data and providing actionable business insights.
• Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
• Strong oral and written communication skills.
• Experience in advertisement tech/digital technology is required.

The opportunity

Unity is recruiting a Partner Engineer with expertise in game development to work alongside our SAPAC sales team in driving new partnerships within our core games business.

As a domain expert on our team, you will be on the front lines with our most strategic customers to help craft comprehensive technical solutions that meet their critical business requirements. We are looking for an individual that can approach challenges with diplomacy, a positive outlook, and the ability to communicate respectfully, confidently, and efficiently.

Ideally, you will have a background in software development, along with experience in games development on multiple platforms. This role will involve meeting clients, providing support, and giving technical demonstrations on the Unity product portfolio.

What you'll be doing

• Form relationships with technical decision makers, positioning Unity as the key leader with vision in the Games industry, thus becoming a trusted advisor to the customer
• Host in-depth discussions with developers who are planning to or are already using Unity
• Be a go-to consultative resource and solutions specialist for the greater business development team comfortably supporting clients both pre and post sales
• Sharing our experiences and knowledge is a key value to the Partner Engineering team, help us in building a culture of growth

What we're looking for

• Experience building highly technical games or products for large audiences
• Proven track record of customer centric service, consistent on time delivery of custom customer solutions, and team first approach (ex. pre-sales, solutions engineering, or field engineering role)
• Shipped games professionally, either built on Unity or other real-time engines across multi-platforms such as iOS and Android
• Fluent in written and spoken English, and able to guide customers by clearly communicating ideas and technical knowledge

You might also have

• Familiarity with modern operating systems as well as online tech stacks and architecture such as REST, MERN, LAMP, and WebSockets
• Expertise in high performance programming with languages such as C# or C++

Life at Unity

Unity (NYSE: U) is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity is the foundation upon which the world’s most powerful digital content is created. Specifically, Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.

www.unity.com

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Test Engineer:

(a) Responsibilities:

The candidate is responsible for the end-to-end testing activities of an integrated e-payment system. The primary responsibilities would include carrying out the activities in the testing lifecycle including test planning, analyzing business and system requirements.

The candidate will also responsible:

• Preparing the test environment, designing and developing the test cases.
• Preparing the test environment, executing the test procedures.
• Automating the test solution based on the system design using scripting or programming languages as well as performance tuning.
• Create traceability to requirements, analyze gaps and address them.
• Logging and tracking defects to closure.
• Conducting test reviews with internal and external stakeholders.
• Perform root cause analysis for production and user acceptance defects, address test gaps to ensure test efficiency.
• Develop design documents and user manuals which would effectively describe and provide clear instructions on the test automation solution to the end users who include testers and stakeholders.

(b) Qualifications & Requirements:

• Tertiary qualification in Information Technology or Engineering;
• At least 3 years’ relevant experience in executing testing and developing test automation solutions involving devices (UI-based or embedded) and/or back-office systems with familiarity on the full system development lifecycle from requirement, development, to testing and deployment;
• Good written and verbal communication skills;
• Able to work well both independently as well as in a team;
• Certification in software testing preferred;
• Experience in Micro-payments/Automatic Fare Collection systems using Smart Cards and in diverse test execution phases (System Integration Testing, User Acceptance Testing, Performance testing) would be an advantage;

Job scopes

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• Adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Job requirements

• Diploma in any field
• With minimum 1 year experience in the contact centre or customer service-related industry
• With good customer service skills
• Able to multi-task while talking to customers and toggle between system application screens in a fast-paced environment.
• Operating Hours are from 8.30am – 8.30pm, on 5-day work week with rotating shifts, Mondays to Sundays and public holidays.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• MNC, Semicon industry
• Office hours, Monday - Friday, 8am - 5.30pm
• Location: Ang Mo Kio

RESPONSIBILITIES

• Design software applications and automated equipment to meet internal requirements.
• Manage projects from conception to implementation.
• Document projects, including revision tracking.
• Provide installation and commissioning support at overseas plants as needed.

REQUIREMENTS

• Min. 2 years in application development
• Diploma/Degree in Electrical & Electronics, Computer Science or equivalent
• Proficient in .NET programming (VB, C#, C++)
• Experience in OpenCV for vision programming

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

• High growth plans
• Opportunity for learning
• Leadership position

Reporting into the Head of Customer Service, you will partner key stakeholders in the bank to lead process improvement initiatives to drive Customer Service policies, procedures, improvement initiatives for the bank. You will be responsible for monitoring performance management through data analytics, identifying process improvements and develop solutions for digital transformation.

The ideal candidate comes with at least 10-12 years relevant experience in Customer Service/Call Centre from a Financial Institution. You are a strong communicator who is able to translate business needs to relevant stakeholders, strong with data analytics and has a keen eye for identifying gaps in current processes.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Job Highlights

• Basic + Commission + Bonus!
• Great Medical Benefits and Staff Purchase
• Engaging and Positive Workplace Culture

Job Description

Responsibilities:

Customer Service:

• Provide exceptional customer service by addressing customer inquiries, concerns, and complaints via phone, email, or chat.
• Maintain a positive and professional attitude while assisting customers with their needs.
• Ensure timely and accurate resolution of customer issues to enhance customer satisfaction.
• Build and maintain strong customer relationships to drive customer loyalty.

Telemarketing:

• Conduct outbound calls to potential customers to promote products or services.
• Generate sales leads and schedule appointments for sales representatives.
• Deliver persuasive and compelling sales pitches to prospective customers.
• Follow up on leads and inquiries to convert them into sales opportunities.
• Achieve individual and team sales targets.

Administrative Support:

• Maintain accurate and up-to-date customer records and sales activities in the CRM system.
• Provide administrative support to the sales team, such as data entry and report generation.

Requirements:

• Proven experience in customer service and telemarketing roles.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Ability to handle customer inquiries and complaints with professionalism and empathy.
• Results-oriented mindset with a focus on achieving sales targets.
• Proficient in using CRM systems and telemarketing tools.
• Good organizational and time management skills.
• Ability to work well in a team and collaborate effectively.
• Resilience and ability to handle rejection.
• High school diploma or equivalent. Additional certifications or training in customer service or sales will be a plus.

• Mon-Fri 8.30am to 5.30pm, Sat 8.30am to 12pm
• Basic + AWS + VB + Allowances Provided + OT claimable
• Great Career Progression

Job Requirements

• Responsible to provide quality service standard to customer.
• Maintain a strong customer relationship.
• Lead the team to complete assigned jobs.
• Guide and train SE/AE/Tech/GW on daily assigned jobs.
• Coordinate all site works with customer/ vendor/ sub-con.
• Conduct tools box meeting/ safety briefing to team prior to start work.
• Provide feedback of AE/Tech/GW performance to the management.
• Provide technical and logistical support to assign sites.
• Send vibration report to customer and save into server.
• Provide on-site and off-site technical advice to customer.
• Resolve technical and logistical problems on the complete range of products provided.
• Provide reports with detail findings and recommendations to customer.
• Generate Method of Statement and Risks Assessment for assigned jobs/ sites.
• Participate in planned routine maintenance and Adhoc works.
• Provide 24x7 customer support through telephone and site attendance.
• Monitor all maintenance activities e.g. battery, coolant, etc.
• Update and report any outstanding issue for assigned sited.
• To lead/carry out overhaul as PIC.
• Support the Assistance Manager to achieve operation objectives.
• Others tasks/project as assigned by Manager.

Job Requirement

• Able to understand full routine maintenance job scope, excellent knowledge of our products.
• Able to use basic hand tools and specific tools where applicable.
• Able to use vibration meter, multi-meter, temperature meter, current (Amp) meter, battery tester, PQA and all other tools and measurement devices.
• Able to connect with all software used in our system for troubleshooting purpose, including, but not limited to QMS, PLC software, ProjectMaker and DiconScope.
• Excellent understanding of electrical and mechanical drawings in order to troubleshoot.
• Able to carry out engine annual maintenance.
• Able to replace all electrical parts for E and mechanical parts for M.
• Able to carry out all aspect of E commissioning (E senior engineer)
• Able to carry out all aspect of M commissioning (M senior engineer)
• Able to analyse and report vibration data (M senior engineer)
• Able to analyse and report PQA, QMS and Dicon data (E senior engineer)
• Able to perform troubleshooting in PLC logic (E senior engineer)
• Proficient in MS office (Excel, Words, and PowerPoint)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chong Kar Howe

EA Personnel Reg. No.: R23117793

You'll work with a reputable company, strategizing and managing current and new DevOps processes and projects with the Manager.

Job Description:

• Responsible for the design and implementation of CI/CD toolsuite
• Maintenance of the CI/CD toolsuite and patching schedule
• Work closely with the software engineers to automate their deployments and improve productivity
• Work closely with the enterprise architects and IT security team to ensure compliance to their requirements
• Troubleshooting of deployment errors, perform root cause analysis and implement corrective actions

Requirements:

• At least 4 years of experience working as a DevOps Engineer or similar software engineering role
• Experience working with at least one of the CI/CD tools such as Jenkins, Octopus, ArgoCD
• Experience in setting up and managing Kafka based applications is a must
• Knowledege of setting up and managing observability tools
• Implementing code quality pipeline and frameworks
• Good understanding of CI/CD best practices (environmental variable replacement strategies etc)
• Good understanding of containerization tools (Docker) and usage of image repositories
• Knowledge of container orchestration tools will be a bonus (Kubernetes)

Shin Terroir is hiring Service Staffs

Main Requirements: No prior experience, on the job training will be provided.

Roles and responsibilities:

Basic waiter skills, serving food and removing plates.

- Conduct operational roles to restaurant’s standards

- Uphold cleanliness standards in dining areas

- Contribute to maintaining an aesthetically pleasing environment

- Attentiveness to customer’s needs

- Setting up of dining areas before service

- Team player with a sense of responsibility

- Basic alcohol knowledge

- Keen interest to learn about wines/sakes

Working hours

- 4-day/5-day work week

- 44 hours a week

- Straight shift

Renumeration

- $2200 - $2,700 (depending on experience and workday package)

- Tip sharing

- Yearly performance review

- Taxi claimable after public transport hours

Contact Person : Mr Teo @ 96236052

Email : [email protected]