Service Consulting Manager, Roche Diagnostics Asia Pacific - (3 Years Contract)

The Opportunity:

Lead regional initiatives to implement field service topics and drive digital service adoption in line with the Global Support Strategy 2030. Act as a product owner for field service processes and tools, manage the APAC affiliate teams’ community of practice, and provide consulting on operational efficiency and customer satisfaction. Develop and test prototypes for strategic initiatives, collaborate with global teams, and propose a vision for strategic alignment and organizational mobilization. You will report to the APAC Service Consulting Team Manager Service & Support.

As the Service Consulting Manager, you will be responsible for:

• Create the vision for the product you will own, identify and prioritise the business needs for the product, identify the value proposition and ensure the values are being delivered
• Set up & Lead the APAC community of practices/interests
• Collaborate with global and APAC affiliates to implement global as well as regional initiatives and be accountable for the successful adoption of changes
• Proactively identify opportunities to engage with affiliates to drive the global support strategy initiatives. Provide proactive guidance and assistance to the business teams with proposals to achieve the regional goals.
• Coordinate the cross functional team to ensure effectiveness and cooperation amongst the team members. When necessary, drive and support other cross-functional teams within the agile framework and with internal stakeholders across value streams and chapters.
• Exercise customer-centric business thinking beyond the product / service by evaluating potential customers and addressing needs from commercial to operational challenges.
• Report to the Service Consulting Team Manager.

Who you are:

• Bachelor degree or equivalent in the related field. Advanced degree (Masters, MBA) in the related field is an advantage, preferably with at least 5 years of work experience in related fields.
• Proven knowledge and expertise in the area of focus and in the Asia Pacific region.
• Demonstrated system thinking, connecting the dots proactively across geographies and business areas.
• Experience or certification in Agile frameworks like scrum, SAFe can be an added advantage.

Service Consulting Manager, Roche Diagnostics Asia Pacific - (3 Years Contract)

The Opportunity:

Lead regional initiatives to implement field service topics and drive digital service adoption in line with the Global Support Strategy 2030. Act as a product owner for field service processes and tools, manage the APAC affiliate teams’ community of practice, and provide consulting on operational efficiency and customer satisfaction. Develop and test prototypes for strategic initiatives, collaborate with global teams, and propose a vision for strategic alignment and organizational mobilization. You will report to the APAC Service Consulting Team Manager Service & Support.

As the Service Consulting Manager, you will be responsible for:

• Create the vision for the product you will own, identify and prioritise the business needs for the product, identify the value proposition and ensure the values are being delivered
• Set up & Lead the APAC community of practices/interests
• Collaborate with global and APAC affiliates to implement global as well as regional initiatives and be accountable for the successful adoption of changes
• Proactively identify opportunities to engage with affiliates to drive the global support strategy initiatives. Provide proactive guidance and assistance to the business teams with proposals to achieve the regional goals.
• Coordinate the cross functional team to ensure effectiveness and cooperation amongst the team members. When necessary, drive and support other cross-functional teams within the agile framework and with internal stakeholders across value streams and chapters.
• Exercise customer-centric business thinking beyond the product / service by evaluating potential customers and addressing needs from commercial to operational challenges.
• Report to the Service Consulting Team Manager.

Who you are:

• Bachelor degree or equivalent in the related field. Advanced degree (Masters, MBA) in the related field is an advantage, preferably with at least 5 years of work experience in related fields.
• Proven knowledge and expertise in the area of focus and in the Asia Pacific region.
• Demonstrated system thinking, connecting the dots proactively across geographies and business areas.
• Experience or certification in Agile frameworks like scrum, SAFe can be an added advantage.

Benefits

1. Competitive Salary: Up to $3,500 basic + bonus.
2. Night Shift Allowance: Up to $150 per shift.
3. Transport Allowance: Up to $100 for your convenience.
4. Medical & Dental Benefits: Comprehensive coverage.
5. Career Advancement: Clear opportunities for growth in a dynamic, exciting environment.

Job Description

Join our energetic and vibrant bar team as a Bar Crew member! If you love mixing drinks, interacting with customers, and working in a fast-paced environment, this is the role for you. Be part of a dedicated team in a popular restaurant serving up refreshing cocktails, traditional Japanese beverages, and ensuring that every guest has an unforgettable experience.

Roles & Responsibilities

• Drink Preparation & Service: Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beers, and Japanese drinks like sake.
• Bar Maintenance: Ensure the bar area is clean, organized, and well-stocked, including managing inventory, glassware, and cleaning surfaces.
• Stock Management: Assist in monitoring and restocking liquor, garnishes, and bar tools as needed.
• Team Collaboration: Work closely with other bar staff, servers, and kitchen crew to ensure timely service of drinks and food.
• Hygiene & Safety: Follow strict hygiene and safety guidelines for handling beverages and food.

Requirements

• Experience: Prior experience in a bar or customer service role is preferred.
• Skills: Strong communication and interpersonal skills.
• Multitasking: Ability to handle multiple tasks efficiently in a fast-paced environment.
• Knowledge: Knowledge of cocktails, sake, and Japanese drinks is a plus.
• Personality: Friendly, approachable, and passionate about delivering excellent customer service.
• Teamwork: Able to work collaboratively in a team-oriented environment.

Additional Information

• Location: Suntec City Mall
• Salary: Up to $3,500 basic + bonus
• Working Hours: 6-day work week, 5:30 pm to 2 am (including weekends)
• Night Shift Transport: Provided
• Transport Allowance: Up to $100
• Night Shift Allowance: Up to $150
• Medical & Dental Benefits
• Birthday Ang Pao
• Incremental Annual Leave: Starting from 10 days
• Career Advancement Opportunities

Responsibilities

1. Technical oversight and issue resolution

2. Safety and quality management

3. Project administration and progress monitoring

4. Stakeholder management and coordination

5. Reporting and compliance

Key Skills:

1. Technical knowledge

2. Communication and coordination

3. Analytical and problem-solving

4. Safety and quality management

5. Stakeholder management

Qualifications & Experience

1. 8+ years of experience in civil & structural engineering

2. Relevant experience in deep excavation, foundation, tunnel, and building works

3. Recognized Civil & Structural Engineering degree (PEB Singapore)

4. Accredited by JAC (IES/ACES)

5. Proficient in PSSCOC contract administration

6. Strong leadership, supervision, and interpersonal skills

7. Commitment to safety and health

8. Familiarity with statutory codes, quality control, and construction administration

Desired Qualities:

1. Proven track record in leading supervision teams

2. Excellent organizational skills

3. Strong communication and interpersonal skills

4. Ability to manage teams and ensure personnel welfare

Requires software engineering experience, in particular to equipment such as Automatic Guided Vehicle (Car Parking) systems.

Salary $3500.

Five and half (5.5) work days per week.

Fourteen (14) days annual leave.

Medical Leave.

Ability to speak Mandarin will be advantages because needs to converse with our manufacturer's engineers in China/Taiwan.

Need to be able to work independently.

Responsibilities:

• Manage optimum level of operations and maintenance of automation assets and ensure the Automated Storage & Retrieval System (ASRS) is running with zero downtime.
• Work closely with operation managers to manage customers’ expectations, contract deliverables, and project goals for their logistics solutions.
• Proactively identify, propose, and undertake process improvement projects in improving operations performance and drive cost savings initiatives.
• Responsible and accountable for customer's inventory stored in ASRS system by providing ensuring KPIs are met and generates reports as per request.
• Monitor and manages customer KPI, Inventory movements and activities to ensure just in time delivery.
• Work with vendors to diagnose problems and determine corrective solutions.
• Responsible and accountable for inventory control of critical spares parts, ensuring parts availability through early parts purchase.
• Partner with IT team and storage system vendor to troubleshoot system disruptions ensuring prompt recovery.
• Usage of appropriate subcontractors and ensure clearly defined performance requirements
• Provide specialist expertise on overall maintenance of ASRS, robotics and automation to support business operations

Requirements:

• Min Degree in Electrical & Electronic / Mechatronics / Mechanical/ Industrial Engineering.
• Experience in supporting Dematic Multi Shuttle and Swisslog Auto Store is a must.
• 3 to 5 years' relevant experience in maintenance of automation systems for logistics industries.
• 3 to 5 years' relevant experience in end-to-end project implementation for Robotics and Industrial Engineering.
• Excellent communication and stakeholder management skills.
• Ability to read & use Electrical Single Line and Mechanical Drawings is preferred.
• Knowledge in using AutoCAD and simulation software is preferred but not essential.
• Experience and strong knowledge in Material handling systems, Equipment and Programs with hands on in Programmable Logic Controller (PLC) and other systems is preferred.
• Experience in warehouse management system, warehouse control system ( SynQ and Dematic) and warehouse execution system.
• Experience in warehouse operations ( Inbound /Outbound / Inventory) is preferred.

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.
We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

Job Descriptions:

• Overseeing and directing construction projects from conception to completion
• In-depth reviewing of projects to schedule deliverables and cost estimation
• Ensure safety procedures are implemented and meet company’s standard and legislation
• Ensure safety and health are in place according to building and safety regulations
• Monitor, control, and coordinate site works
• Ensure projects meet customer’s quality standards
• Any d-hoc duties as require

Requirements:

• Degree in Civil Engineering or equivalent with at least 3 years relevant experiences at or equivalent managerial level in construction
• Knowledge in Design and Auto Cad (3D) for Civil Structure work.
• Good communication skills
• Able to communicate in English and Japanese language (to handle queries and feedback from Japanese speaking associates/ clients)

Responsibilities:

- Develop new customers besides servicing existing customers.

- Proactively explore business opportunities and expand market share.

- To maintain close working relationships and follow up with key customers to grow new sales.

- Follow up on customer technical inquiries and ensure their requirements are met.

- Generate trends analysis and customer requirements reports.

Requirements:

- Degree in Mechanical / Manufacturing/Mechatronic/Material Science or min 3 - 4 years in Sales & Marketing.

- Ability to interact with customers to build good relationships.

- An independent and aggressive person eager to explore new business areas.

- High self-motivation, pleasant personality with good interpersonal & communication skills.

- Able to work closely as a team.

- Able and willing to travel.

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

• Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.
• Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.
• Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.
• For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.
• Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.
• Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.
• Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

• Diploma/Bachelor's degree in Civil & Structural Engineering
• Mininum 2 - 5 years' experience working in construction industry
• Preferably with HDB experience

Job Description & Requirements

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

- Diploma/Bachelor's degree in Mechanical Engineering

- Mininum 2 - 5 years' experience working in construction industry

- Have experience with HDB projects

Overview:

We are seeking a highly skilled and experienced DLP resident engineer with profound knowledge in leading DLP solutions such as Trellix, Forcepoint, Digital Guardian, Symantec, Skyhigh or Zscaler as well as database technologies like MSSQL. The successful candidate will be responsible for maintaining and fine-tuning an advanced DLP solution for a large organization, and will work closely with various stakeholders to ensure a successful implementation as well as manage an integrated reporting dashboard.

Primary Responsibilities:

• Collaborate with stakeholders to create, review, and finalize DLP policies and rules
• Develop and maintain technical design documentation, configuration documents, and build guides
• Assess customer environment and validate pre-requisites prior to implementation
• Develop, configure, and test DLP policies and rules to ensure effectiveness and compliance
• Lead User Acceptance Testing (UAT) and pilot testing phases to address any issues and validate success
• On-site support for issue troubleshooting
• Execution of change requests to remediate issues

Qualifications and Experience:

• To be able to demonstrate an expertise and deep understanding in your area of practice
• 1 year experience in information and cyber security or a similar role
• Implementation or management of cyber security solutions
• Experience with MSSQL administration and crafting/running SQL queries
• Experience with DLP technologies/other cybersecurity technologies a plus
• Experience with windows tools, administration and IIS a plus
• To be able to demonstrate soft skills to interact and engage customers and various stakeholders
• Ability to work independently and with minimal supervision on projects
• Able to work in a team
• Strong problem solving, oral and written communication skills
• A strong desire to step out of your comfort zone and into an opportunity where you drive the work

Preferred Credentials (optional):

• Relevant certifications in leading DLP solutions (e.g., Trellix, Forcepoint, Digital Guardian, Symantec)
• Industry certifications in information security, such as CISSP, or CCSP
• Familiarity with change management procedures a plus