Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Database Engineer

1. Job Scope:

1. Populate the static/dynamic data (DML).

2. Collaborating with team to better meet project needs.

3. Troubleshooting system issues and resolving errors.

4. Reports template requirement gathering and design.

1. Requirements:

1. Diploma/Degree of Computer Engineering or Information Technology

2. Minimum 2 years of working experience on SQL commands.

3. Experience in Ms Excel Macro, Vlookup and VBscript.

4. Experience in create database functions, stored procedure, views and trigger.

5. Basic knowledge on crystal report.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Summary:

We are seeking a highly skilled and motivated DevOps Engineer to join our dynamic team. As a DevOps Engineer, you will be responsible for implementing, and managing our software development, testing, and deployment processes. You will collaborate closely with development product, operations, and infrastructure teams to streamline our software delivery pipeline and ensure the high availability, scalability, and security of our applications. As part of the DevOps & Infra team, you are to ensure smooth and efficient release cycles and continuous integration and delivery of software.

Key Responsibilities:

• Design, develop, and implement continuous integration and continuous deployment (CI/CD) pipelines using tools like Jenkins, Git, and cloud-based deployment technologies.
• Manage and deploy infrastructure using virtualisation platforms such as VMware, ensuring efficient resource utilisation and scalability.
• Collaborate with development teams to implement and manage microservices architecture using technologies like Eureka.
• Work closely with the cloud engineering team to design and implement scalable and secure cloud-based solutions using platforms like AWS.
• Troubleshoot and resolve infrastructure and deployment issues, collaborating with cross-functional teams to minimize downtime and improve system reliability.
• Stay up-to-date with industry trends and best practices in DevOps, cloud technologies, and microservices architecture.

Qualifications:

• At least 3 years of experience in DevOps and CICD you are using Jenkins, GitLab and Groovy scripting.
• Knowledge of Linux with experience and troubleshooting skills.
• Knowledge and experience of AWS services such as EC2, S3, RDS, Terraform and CloudFormation, is a plus.
• Familiarity with agile methodologies and continuous integration and delivery processes.
• Good scripting skills in Bash, Python or other similar scripting languages.
• Strong problem-solving skills and ability to work in a fast-paced, collaborative environment.
• Fluency in both Mandarin and English, with written and verbal communication skills in both languages
• Willing to self-learn & able to work independently.

Education:

• Diploma & above in Information Tech, Engineering, or a related field.
• If you meet the above qualifications and are passionate about automation and continuous improvement, we would love to hear from you. Please apply with your resume and a cover letter explaining why you are the right candidate for this position.

Job Responsibilities:

• Collaborate with cross-functional teams to design and architect firmware solutions that align with product requirements and specifications.
• Collaborate with stakeholders to develop software requirements specifications.
• Lead software risk management and DFMEA, software verification and validation activities.
• Lead the development of embedded firmware for Battery Management System.
• Plan and lead feasibility study, design review
• Responsible for software integration and implementation for embedded systems, ensuring products are according to design requirement.
• Responsible for designing, coding, maintaining debugging firmware and drivers for Battery Management System.
• Responsible for design develop, debugging, tests of product functionality and performance.
• Support entire product life cycle tasks including product creation, realization, and maintenance phases.
• Design and implement software of embedded devices and systems from requirements to production and commercial deployment.
• Conduct thorough code reviews to maintain high-quality standards and optimize firmware code for efficiency and resource utilization.
• Integrate firmware with hardware components, and perform rigorous testing, verification, and validation to validate functionality, performance, and reliability.
• Work closely with PM, hardware engineers, software developers, V&V engineers, marketing, and QA/RA teams from multiple locations (including suppliers or ODM/OEM) to ensure seamless communication and alignment of goals throughout the product development lifecycle.
• Maintain comprehensive documentation of firmware designs, code, and testing procedures/protocols/reports to facilitate collaboration and future development.
• Stay abreast of industry trends, emerging technologies, and best practices to contribute innovative ideas that enhance the capabilities

Requirements:

• Bachelor/Master of Electrical/Electronic/Computer Engineering.
• Min. 5 to 7 years of working experience in R&D or product development as a firmware engineer.
• Extensive experience in Embedded Programming using C/C++/Rust for Embedded Linux and MCU.
• Experience in real-time operating systems (FreeRTOS…etc.)
• Source code control and management using Git.
• Knowledge of Python to create debugging scripts.
• Experience in coding and debugging various communication interfaces and protocols (I2C, SPI, UART, Modbus RTU/TCP, RS232/485).
• Experience in wireless communication systems and protocols (IEEE 802.15.4, Wi-Fi, Bluetooth, Zigbee, Thread, LTE, NB-IoT, LoRa)
• Able to read schematics and utilize Oscilloscopes and other test equipment to debug Firmware issues.
• Remote firmware update and bootloader design.
• Mandarin speaker will be preferred due to high volume of communication with China counterpart

Manage daily operation of the Customer Service Dept to fulfill customers' requirements.

Works on strategy and measures to promote and increase company sales.

Solve issues to make sure the smooth and efficient delivery of goods and services to customers.

Coordinate with internal depts to manage item stock and prices.

Train and mentor the customer service team to handle customer orders and enquiries with high service standards.

Monitor the team performance and work on improvement and team building.

Communicate with customers, vendors, and related partners in daily business operations.

Work closely with other Dept to increase company sales.

Prepare and report monthly summary of Depart performance.

To perform any other ad-hoc work duties as and when required by Management.

Job Requirement

At least 3 years of experience in a Customer Service Manager position.

Ability to define and solve problems, establish facts, analyze situations, and make decisions.

Good communication skills, interpersonal, and influencing skills.

Able to interact with and lead employees from different levels.

Hands-on mentality and can prioritize tasks effectively and efficiently.

Able to work under pressure and manage multiple tasks.

Knowledge of ERP/NAV systems is a plus.

Introduction to GoNetZero

Who we are: In November 2022, GoNetZero was officially launched at COP27 in Egypt. We are a global decarbonisation solutions platform, headquartered in Singapore. We support customers on their end-to-end decarbonisation journey, from helping them acquire RECs, carbon credits, and using blockchain technology and data driven insights to assist in energy asset management.

Who we are looking for:

GoNetZero caters to businesses of all sizes and across various industries. Our solutions are scalable and adaptable to meet the unique needs and challenges of each customer. As a high-growth business looking to expand internationally, we are looking for candidates who are entrepreneurial: self-driven, self-starters, and interested in creating a lasting impact in the climate technology space. As a rapidly scaling business, we thrive on adaptability and change, so if you are looking to join a fast-paced, exciting new business, join us!

We are seeking a skilled and experienced Principal Software Engineer to join our GNZ software team. As a Principal Software Engineer, you will work closely with GoNetZero’s Head of Digital to architect, design, and implement robust software solutions that power our clients' digital experiences, with a focus on delivering a superior customer experience. Together with GNZ’s Head of Digital, you will provide technical leadership, mentorship, and strategic guidance to our engineering team, driving innovation and ensuring the delivery of high-quality, scalable, and performant systems.

GoNetZero is backed by Singapore Stock Exchange-listed Sembcorp Industries and is the carbon management business of Sembcorp Industries.

Key Responsibilities:

Commercially Oriented Technical Leadership:

Provide technical leadership and mentorship to a team of software engineers, guiding them in architectural design, code reviews, and best practices, with specific focus on high time-to-market throughput and high quality code.

Specifically, the Principal Software Engineer is the senior engineer in our team that enables and guides our software engineers to succeed with DORA metrics (DevOps Research and Assessment).

• Deployment Frequency: high deployment frequency of 1-2 deployments per day.
• Lead Time for Changes: lead time for changes from code commit to deployment is consistently around 4 hours, indicating rapid delivery and minimal delays in the software delivery pipeline
• Mean Time to Restore (MTTR): if a service fails, the team is capable of restoring the service to normal operation within 4 hours following an incident or failure, demonstrating effective incident response procedures, automation and proactive monitoring
• Change Failure Rate: less than 5% of changes results in failures or incidents in production, highlighting the team’s strong testing practices, robust deployment pipelines – for both frontend applications and backend applications, with an emphasis on risk management.

System Architecture and Design:

• Architect and design scalable, fault-tolerant, and high-performance systems for mobile applications, web platforms, and data pipeline backends.
• Backend Development: Lead the development of backend services, APIs, and data pipelines, ensuring seamless integration with mobile and web frontends.
• Mobile and Web Development: Collaborate with frontend engineers to define APIs and data models that meet the requirements of mobile and web applications.
• Data Pipeline Engineering: Design and implement data pipelines for ingesting, processing, and analysing large volumes of data from diverse sources, ensuring reliability, scalability, and efficiency.
• Performance Optimization: Identify performance bottlenecks and optimize code, databases, and infrastructure to improve system throughput, latency, and scalability.
• Security and Compliance: Ensure that software systems adhere to industry best practices for security, privacy, and regulatory compliance.
• Technology Evaluation: Stay abreast of emerging technologies, frameworks, and tools relevant to mobile, web, and backend development. Evaluate and recommend adoption of new technologies to enhance our technical stack and improve development efficiency.
• Documentation and Knowledge Sharing: Document architectural decisions, design patterns, and implementation details. Conduct knowledge-sharing sessions and mentor junior engineers to foster their professional growth and development.

Required Skills and Qualifications:

• Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field.
• More than 10 years of experience in software development, with a focus on mobile, web, and backend systems.
• Proficiency in programming languages such as Java, .NET, Kotlin, Swift, JavaScript/TypeScript, Python, Flutter/Dartlang or Golang.
• Bonus points if candidate exhibits experience with Rust programming language.
• Strong understanding of relational and NoSQL databases, with experience in database design, optimization, and query tuning.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform, and proficiency in cloud-native services (e.g., AWS Lambda, Azure Functions).
• Knowledge of data engineering concepts and technologies, including ETL processes, message queuing systems (e.g., Kafka, RabbitMQ), and stream processing frameworks (e.g., Apache Flink, Spark Streaming).
• Familiarity with containerization and orchestration technologies such as Docker, Kubernetes, and experience with microservices architecture.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues across multiple layers of the stack.
• Strong communication and interpersonal skills, with the ability to collaborate effectively in a fast-paced, agile environment.

This is a competitive senior, principal engineer level role. Successful candidate will work closely with the business, product and technology leadership team in GoNetZero.

We are looking for hands-on and deep expertise for Day 0, Day 1 go-to-market success.

This is a 100% in-office position. The successful candidate must be available to work from our corporate office during regular business hours.

Responsibilities:

• Working in a team to design and develop real-time, reliable, and Battery Management System applications.
• The key role includes requirements gathering, design, software implementation, documentation and testing, and deployment of the system.

The activities required to be performed shall include the following:

· Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between devices and on-premises/cloud platforms.

· Conduct thorough application testing, debugging, and troubleshooting to identify and resolve issues related to functionality, connectivity, performance, and reliability.

· Produce quality documents required in the software development life cycle (SDLC) which include the Requirement, Specification, Design, Interface Specification, Test plan and report, Operation and Maintenance Manual, Training Manual, and other documents as required in the SDLC processes.

· Conduct testing and validation on the applications to ensure requirements and designs are met. Support in system deployment, installation, field testing, and maintenance.

· Investigate the application issues reported by the internal and external stakeholders, and perform defect fixing to rectify the issues.

· Assist with day-to-day application support issues. Liaise with users on the requirements, testing, and production issues.

Qualifications & Requirements:

· Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.

· At least 3 years’ work experience in object-oriented software development, C++, Java application development in Windows, Linux, and/or Embedded platforms.

· Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object oriented ,software design and UML modelling

· Experience in multi-threading, socket programming and services

Overview:

The Network Engineer is responsible for analysing, designing, installing, configuring, maintaining and repairing of network infrastructure and application components. The incumbent performs a wide variety of evaluation, maintenance, installation and training tasks to ensure the computer network performance meets the satisfaction of the Company and users. The incumbent also provides direction, information and recommendations on network configurations and installations.

Mandatory Requirements:

1. Measles and Diptheria vaccination
2. Professional Certificate: CCNA
3. Technical Skillset: Cisco Products & Network Equipment
4. Tool/Software Experience: ServiceNow

Requirements:

Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT or its equivalent

• At least 5 years of experience in administration and implementation

• Good knowledge of the following, but not limited to: o Firewall technologies (high availability, virtual firewall concept) o IP load balancer o Distribution and core switches o Router configuration (high availability) o LAN and WAN administration

• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective

• Strong analytical and problem solving skills, combined with ability to provide quick resolution to problems

• Proficient in troubleshooting skills

• Effective communication skills

• Self-driven and ability to work independently

Only shortlisted applicants will be notified.

EA License: 14C7275| Juhi Dwivedi : R23112291

• German MNC with Leading technologies, innovative products and applications
• Leader in aerodynamic elements, focused on Green Technology
• Wide presence regionally

Description

• Manage local Accounts/ Key Accounts for assigned sector
• Review customers’ requirements and discuss/ recommend specialised applications/ solutions
• Handle products proposals, presentations for customers
• Build relationship with client base, visit clients, be savvy with happenings on the ground, strive to expand clientele over time
• Work closely with internal stakeholders for customisation or development of specific requirements from customers
• Handle any follow-up or feedback from customers

Requirements

• Tertiary education (Diploma/ Degree) in Engineering, preferably in Mechanical/ Electrical/ Mechatronics discipline
• Candidates with required educational background but no Client Support Engineer experience will be considered as training will be provided for company’s specialised technology in their applications/ products
• Engineers with client service experience is an advantage

R23116337

✅ 8am - 5pm

✅ UP $3000

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Attend to all enquiries from customers
• Provide excellent customer service at all time
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 1 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Responsibilities:

• Assist on design and implement power/control circuit for power converters, conduct design.
• Validation tests and work cross-functionally with other development groups.
• Work closely with R&D Team, mechanical, field applications, and production teams for specifications, design, prototyping, and fabrication.
• Plan and schedule to meet goals, deliverables and deadlines.

Requirements:

• Bachelor’s/Master’s in Electrical/Electronic/Power Electronics Engineering.
• Possess 1 to 2 years of relevant work experience. Candidates with more than 2 years of experience can consider for senior role.
• Basic knowledge in power electronics and power converters design, e.g., AC/DC, PFC, DC/DC, DC/AC, LLC and resonant converter.
• Good fundamentals in circuit design, circuit analysis and simulations, analog electronics and synthesis skills.
• Basic understanding of the characteristics of power semiconductors/passives components.
• Experience with wideband gap device, e.g., SiC and GaN is preferred.
• Practical and hands-on experience in PCB/PCA development (preferable Altium Designer), schematics design, PCB layout, library environment and PCBA production for product.
• Good interpersonal skills to enable global, cross-cultural, and cross-functional engagements.
• Able to work in start-up environment.

Job Description

As a Cybersecurity Engineer, you will collaborate with IT and business users to ensure the integration of cybersecurity practices to maintain and improve the organization’s cybersecurity posture. You will work closely with technical teams to ensure adequate security solutions/ policies are in place throughout the system to meet business objectives and regulatory requirements.

Responsibilities

• Monitor information alerts and work with the relevant IT Team to handle response and remediation when a threat is found in timely manner.
• Participate in the investigation of security violations and breaches.
• Conduct research and stay up to date with the latest cybersecurity trends, threats and technologies.
• Monitor, assures and reports the performance of the implemented cybersecurity controls.
• Assess and manage technical vulnerabilities of IT system
• Coordination/ collation of regular security reports (weekly, monthly, quarterly, annually) for compliance review such as:
• Access Right Review
• Privileged Activities Review
• VPN Remote access Review
• Vendor Access Review
• Develop and maintain operational process documents and guidelines.
• Facilitate in internal and external audit.
• Support project by delivering project deliverables and completing project milestones.
• Other ad-hoc tasks assigned by the Manager

Requirements:

• Diploma/Degree in Computer Science, Information Technology, Cybersecurity, or related field.
• Equip with knowledge in networking and system technologies.
• Positive attitude and willingness to learn.
• Self-driven, independent and has a sense of urgency to respond to issues and problems.
• Prior working experience in information security supporting IT security operation and compliance will have an added advantage
• Experience in vulnerability assessment, penetration testing, forensic investigation, ISO27001 and DPTM certification is a major plus.

We regret that only shortlisted candidates will be contacted.

Job Description

Responsible for the site installation, testing and commissioning of fiber optic, power and communication system cables on the track side of train rail
• Responsible for the routing design of FO and Comms cable on the track
• Responsible for the update of design, test and test report of FO and Comms cable on track
• Responsible for the coordination with civil contractor and other system wide contractors (SWC) for the site installation work
• Responsible for the coordination of authority on the site installation plan and progress
• Responsible for the coordination of FO and Comms cable with station & depot site engineers and internal system engineers
• Responsible for the planning and coordination of site installation work with site contractor
• Responsible for approval to work document with authority and operator
• Responsible for the decommissioning of existing FO and Comms system at existing train station
• Requires working on night shift during the non-working hours of train operation
• Experience with M&E and A&A work of train station and site installation work
• Experience with site installation design and installation
• Able to work independently and communicate well

Job Description

• Design and calculation of building's structural engineering works
• Conducting technical feasibility study, life cycle study and planning for building engineering.
• Preparation of study reports, design reports, technical notes and public consultation papers.
• Preparation of tender documents and technical specifications.
• Evaluation of tenders and preparation of tender assessment reports.
• Provide support in project management and contract administration for building engineering contracts.

Requirements

• Bachelor Degree in Civil Engineering
• Minimum 3 years of hands-on design experience in building and/or infrastructure projects
• Good project management and technical skills
• Team player and able to work independent with minimal supervision

Introduction to GoNetZero

Who we are: In November 2022, GoNetZero was officially launched at COP27 in Egypt. We are a global decarbonisation solutions platform, headquartered in Singapore. We support customers on their end-to-end decarbonisation journey, from helping them acquire RECs, carbon credits, and using blockchain technology and data driven insights to assist in energy asset management.

Who we are looking for: GoNetZero caters to businesses of all sizes and across various industries. Our solutions are scalable and adaptable to meet the unique needs and challenges of each customer. As a high-growth business looking to expand internationally, we are looking for candidates who are entrepreneurial: self-driven, self-starters, and interested in creating a lasting impact in the climate technology space. As a rapidly scaling business, we thrive on adaptability and change, so if you are looking to join a fast-paced, exciting new business, join us!

GoNetZero is backed by Singapore Stock Exchange-listed Sembcorp Industries and is the carbon management business of Sembcorp Industries

Key Responsibilities

• Design, implement, and maintain CI/CD pipelines to automate software delivery processes.
• Manage and optimize cloud infrastructure using tools such as AWS, Azure, or Google Cloud Platform.
• Configure and maintain container orchestration platforms using Hashicorp Nomad, Helm and Kubernetes for deploying and scaling applications.
• Collaborate with development teams to integrate automated testing into the CI/CD pipeline.
• Implement monitoring and alerting solutions to ensure the health and performance of systems and applications.
• Troubleshoot and resolve infrastructure issues in development, testing, and production environments.
• Develop and implement infrastructure as code (IaC) using tools like Terraform or Ansible.
• Stay up-to-date with emerging technologies and trends in DevOps and cloud computing.
• Demonstrates strong security practices and familiar with the use of common Key Management Services, such as Hashicorp Vault or GCP/AWS/Azure KMS or doppler.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related field.
• 5-7 years of experience working in a DevOps or similar role.
• You will have a specific advantage if you possess Hashicorp Cloud Engineer certifications and/or Linux Foundation (Kubernetes) related certifications.
• Proficiency with scripting languages such as Python, Bash, or PowerShell.
• Hands-on experience with configuration management tools like Puppet, Chef, or Ansible.
• Experience with containerization technologies such as Docker and container orchestration tools like Kubernetes.
• Strong understanding of networking, security, and cloud computing concepts.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Certification in AWS, Azure, or Google Cloud Platform.
• Experience with infrastructure as code (IaC) using tools like Terraform or CloudFormation.
• Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK Stack, or Splunk.
• Familiarity with Agile methodologies and DevOps principles.
• Excellent communication and interpersonal skills.
• This is a 100% in-office position. The successful candidate must be available to work from our corporate office during regular business hours.

- Project site located at NUS

- Must be registered with IES and with valid RE's certificate

- With minimum 5 years' RE site supervision experience with structural and architectural works

- Supervision and practical experience in A&A works and institutional projects would be an advantage

- Conversant with local codes and regulations