Key Responsibilities:

• Provide technical support, troubleshooting, and maintenance for a range of products, including networking, PBX systems, and cloud applications.
• Diagnose and resolve technical issues related to networking, cloud applications, and telecommunications systems.
• Collaborate with internal teams and third-party vendors for integration, testing, and deployment of new products and releases.
• Ensure high levels of customer satisfaction through effective communication and timely issue resolution.
• Maintain accurate documentation of customer interactions, issues, and resolutions.
• Participate in testing and deployment of new hardware and software releases.
• Be prepared to work overtime during project deployments or emergencies and travel overseas for training or projects.

Key Qualifications:

• Diploma/Degree in Telecommunications, Electrical, Computer Science, or related field.
• Experiencein networking, telecommunications, or PBX systems is highly preferred.
• Strong communication skills with the ability to collaborate and work within a team
• Ability to learn and adapt to new technologies in a fast-paced environment.
• Willingness to travel and work beyond regular hours when required

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibility:

• Responsible for provision, deployment, configuration, and administration of many different pieces of network and security-related hardware and software.
• Responsible for evaluate, test, and troubleshoot technologies when new technologies are onboard
• Responsible for provide technical support for resolution of customer problems, incidents, issues, requests, and queries
• Responsible for IT Governance on Network Security with monitoring and control tasks to ensure processes and implementations are executed correctly
• Experience with firewall rules implementation and troubleshooting upon incidents.
• Involve in update/upgrade/migration of security tools used by the team
• Maintain clear and functional documentations on process guides, technical instructions, network details, etc.
• Manage cybersecurity projects & coordinate with customer to deliver security solutions and initiatives timely.
• Any other adhoc duties as assigned

Requirements:

• Bachelor Degree/Diploma in Information Security or related field;
• Applicants with at least 1-2 years of relevant experience
• Strong knowledge and understanding of IT infrastructure and security operations
• Knowledge and understanding of Endpoint security, IDPS, WAF, APT, FW, Cloud Security

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Key Responsibilities

● Frontline IT Support: Act as the initial point of contact for all IT-related inquiries, handling support requests through phone, email, and ticketing systems.

● Problem Identification and Resolution: Perform troubleshooting for a variety of IT issues, including:

○ Hardware: Laptops, PCs, mobile devices, printers, headsets, desk phones, and conference speakers (e.g., Jabra, Poly).

○ Software/Applications:

■ Security tools (e.g., Zscaler, CrowdStrike)

■ Windows OS (Windows 10/11) and Microsoft 365

■ Finance applications (e.g., SAP client)

■ Printer software (internal and remote setups)

■ Productivity tools (e.g., Thinkcell, S&P CIQ, Quantiwise)

■ Communication and web conferencing products (e.g., Teams, Zoom)

■ VMWare VDI environment

● Service Requests: Handle service requests, including:

○ Triage issues and escalate when necessary

○ Open and manage cases with external vendors, such as Microsoft Engineers

○ Ensure timely follow-up and updates to users, maintaining a response time SLA of 15 minutes

● User Account Management: Address account-related issues (e.g., login issues, password resets, password expiry) and ensure timely resolution.

● Software Maintenance: Maintain, update, and patch software to ensure applications remain functional and up-to-date.

● Documentation: Develop and update user manuals, instructional documents, and guidelines for end-users.

● IT Asset Management: Track, update, and report on IT assets for audit and budget purposes.

Skills and Requirements:

● Strong Communication Skills: Excellent spoken and written proficiency in English, with clear, customer-oriented communication.

● Customer-Focused Attitude: Demonstrates a service-oriented approach, with patience and attentiveness to user needs.

● Technical Proficiency: Solid understanding of computer systems, basic networking, mobile devices, remote support tools, and web conferencing products.

● Experience: Proven experience in a help desk or technical support role, preferably in a finance industry environment.

● Sense of Urgency and Ownership: Proactively takes ownership of incoming requests, striving for first-time resolution and high user satisfaction.

● Adaptability: Willingness to work on a shift rotation and adapt to changing support needs.

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include
  • Pre-Payroll activities including, input and update employee details and manage government claims
  • Payroll activities including, process payroll, process CPF, and manage payroll payments
  • Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries
• Regular review on compliance to statutory requirements
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR staff Partners closely to ensure organizational readiness and capability to deliver business results.
• Cover colleagues handling other companies’ payroll processing

Requirements:

• Minimum 5 years’ working experience in a finance function or financial shared service center, preferably in a supervisory role
• Prior exposure to Payroll processes and software in healthcare setting would be an advantage
• Experience in SuccessFactors preferred
• Hands on SAP HRIS system preferred.

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Working Hours:

8.30am-5.00pm (Monday - Friday),

8.30 am-1.00pm (Sat)

• Provide immediate response to client’s enquiries and concerns over the phone
• Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clients
• Resolve discrepancies in reports by consulting with other staff
• Assess problem resolution for future applicability and forward to appropriate quality assurance individual.
• Pursue referenced test result to satisfy client needs and requests
• Print, prepare and distribute patient reports for delivery
• Perform data entry role when scheduled/assigned
• Assist with other database building activities when necessary

Requirements:

• Min GCE O/N/A Level , Nitec / Diploma in any field
• Able to handle customer service
• Able to start work immediately

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities

• Consistently uphold a high standard of customer satisfaction.
• Ensure daily operational readiness for the Customer Service Counter, Telephone System, and Loyalty Management.
• Address customer queries and feedback (in-person, by phone, or in writing) promptly and professionally.
• Review, investigate, and follow up on all received complaints and cases.
• Act as part of the response team for [email protected].
• Provide customers with accurate, up-to-date information on TANGS policies, procedures, birthday treats, services, and promotions, including any necessary tracking and reporting.
• Issue TANGS eGiftCards for corporate redemptions and walk-in sales based on customer requirements.
• Support loyalty card member inquiries and assist with database management (including timely data entry and rebate adjustments).
• Handle GST refunds and provide cashiering support, especially during store events, peak periods, or as needed.
• Perform Operator duties according to the planned duty roster.
• Support Click & Collect services, including processing tangs.com orders, gift wrapping, and greeting card sales.
• Fulfill customer service responsibilities at both TANGS at Tang Plaza and TANGS VivoCity locations.
• Maintain a clean and organized Customer Service Counter and operator’s room.
• Any other duties assigned by your immediate supervisor/manager.

Requirements

• Minimum 'O' Level
• Prior experience in Customer Service will be an advantage
• Cheerful personality and well-groomed
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to use computer systems effectively.
• Able to work retail hours, weekends and public holidays
• Entry level candidates are welcome to apply

Location :

Jurong East, Hospital

Working Hours :

• 42 hrs/week
• Any 5 days in a week (1 weekend inclusive PH)
• Shifts: 10am – 7.30pm & 7am to 4.30pm (cannot choose)

- Have to work 1 weekend

- Able to work on PH

Salary :

$1,700 – 2,000/month

Summary :

• This job is a very hands on job – basically serving food tray from the robot to patients ( 2 tea breaks + lunch + dinner)
• Apart from serving food, will need to do inventory if the food stocks going low (milo/ biscuit) or linen stocks are low

Job Responsibilities :

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

Requirement :

• No experience needed
• Keen to work in healthcare
• Have customer service skills

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We’re searching for an Infrastructure Engineer (Active Directory)) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Active Directory users and groups, GPO management
• Setup and configuration of SCCM, MECM
• PAM management for User and Groups for Permission for Server access and application access
• Managing Domain controller and ADC, DNS and DHCP
• Troubleshooting AD Replication Issues and Monitoring
• Administrated DNS Records creation and updating AD and Managed AD
• Active Directory Migration & DHCP Migration
• Windows Server administration, performance monitoring and high availability
• VMWare and Hyper-V virtualization, including deployment, management and troubleshooting Performance monitoring.
• Installation, Migration and Managing VM’s on Hyper V and ESXi and VCenter environment
• Provisioning of new deployments in physical, virtual and cloud-based environment.
• Installation and configuration of Windows servers based on new requirements.
• Server performance monitoring and troubleshooting based on the alerts and issues.
• Installation and configuration different OS platforms like Windows, Linux, Custom OS Appliances
• Patching Management for Windows and Linux servers on regular basis
• Vulnerability Assessments, Fixing Vulnerability based on the deduction and remediation immediate basis,
• Application server management (Installation, configuration and upgradation)
• Coordinate between product and development teams to ensure effective delivery of supporting services to the end-user

A little about you:

• Strong background in Windows Server, Active Directory, DNS, DHCP, SCCM/MECM, Hypervisor

Job Description:

• To work with sophisticated audience comprised of surgeons and healthcare professionals.
• To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs
• To Identify the needs of new prospects and develop appropriate responses
• To Cross-sell additional products or manage new product introductions as they become available
• To work with the sales team by receiving coaching, training or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
• To Maintain training in product features/benefits, and other critical business applications
• To Collect competitive data and remain current on industry, customer, and competitive trend
• To Participate in professional association meetings outside of regular business hours, as required

Requirements:

• Must possess at least Degree
• Good analytical and questioning skills coupled with ability to develop and implement sales strategies
• Strong in interpersonal, communication and influencing skills
• Able to work independently with minimum supervision

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Yenny Tan

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are seeking Software Quality Assurance Engineer that strategises and delivers Whole-of-Government (WOG) secured infrastructure and services. Together with the team, you will be taking on exciting and challenging roles of delivering high quality and secure enterprise software solutions. This role we are hiring as a 3-year rolling employment contract.

A brief summary of your job responsibility:

• Create comprehensive, clear and well-structured test suites with test plans, test scenarios and test cases covering functional, performance and end-to-end testing.
• Develop, execute, and automate tests to ensure software quality in an Agile and Scrum software development environment.
• Define, track and report on testing and defect metrics.
• Identify software quality issues, investigate into defect root causes, and coordinate with team to resolve defects.
• Identify limitations of quality assurance process and innovate transformational solutions to improve the effectiveness and efficiency of software testing.
• Conduct research on modern software testing tools & methodologies and develop test automation framework.
• Drive continuous improvement in testing practices and tools.
• Leverage on DevSecOps to facilitate secure software testing and address bugs early in continuous development and testing cycle.

To succeed in this role, you will ideally have:

• Minimum 4 years of relevant experience in software/product testing is required.
• Detail-oriented with strong analytical and problem-solving skills.
• Motivated, self-directed, with good interpersonal skills and a collaborative team player.
• Proven work experience and knowledge of software quality assurance methodologies, functional/performance/security testing, testing tools, and processes, frontend and/or desktop testing.
• Knowledgeable of Agile software development methodology and secure software development lifecycle..
• Experience with programming languages such as C/C++, C# .NET programming, JavaScript, and Python scripting, would be an advantage.
• Experience with frontend/desktop automation software such as Selenium, SmartBear, would be an advantage.
• Experience with end to end testing of desktop products such as MS Office, VPN software would be an advantage.
• Professional certifications such as Certified Software Testing Professional (CSTP), Certified Software Quality Analyst (CSQA), would be an advantage.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience.

Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.

Responsibilities

• Be both highly technical and an effective people leader
• Mentor and empower a team of high performing engineers
• Run scrum or equivalent agile development process
• Work with research and risk teams to deliver high-impact projects
• Participate in technical design and drive roadmap creation and execution
• Champion engineering excellence, including high code quality and high-performing system designs

Qualifications

• 5+ years experience coding in two of the following languages: C/C++, Go, Java, Python
• Demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment
• Solid foundation in design, data structures and algorithms, and strong analytical and debugging skills
• Scrum master experience is a plus
• Excellent organization, prioritization and communication skill

Responsibilities:

• Maintain high standards of software quality within the team by establishing good practices and habits.
• Identify and encourage areas for growth and improvement within the team.
• Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web-, desktop & mobile-based business applications.
• Assist in the collection and documentation of user’s requirements, development of user stories, estimates and work plans.
• Prepare reports, manuals and other documentation on the status, operation and maintenance of software.
• Design, develop, and unit test applications in accordance with established standards.
• Participate in peer-reviews of solution designs and related code. Package and support deployment of releases.
• Develop, refine, and tune integrations between applications.
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.
• Adhere to high-quality development principles while delivering solutions on-time and on-budget.
• Any other ad-hoc duties as assigned by superior.

Requirements:

• At least 3 years of experience as a Software Developer
• Higher Diploma / Bachelor’s Degree in Computer Science or related discipline
• Proficient with Microsoft .NET 3.5+ development using C#
• Experience with web development technologies including ASP.NET, MVC3, JavaScript, AJAX and CSS
• In depth knowledge and experience with core Microsoft .NET technologies including: ASP.NET, LINQ and EF/EF Core preferred
• Experience in Cloud technologies, primarily AWS and Azure will be advantageous
• Experience with agile development methodologies including Kanban and Scrum

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Cyberscurity and Cloud Infrastructure Engineer to join us (the employment contract will end on 31 March 2026).

You will be working on:

• Responsible to develop, setup and maintain large scale log ingestion cloud infrastructure.
• Responsible to handle the log ingestion workflow from Subscriber till backend SOC.
• Develop automation for end-to-end log ingestion processes to facilitate scalable ingestion infrastructure and provide better Subscriber experience.
• Develop and maintain custom log parsers.
• Monitor and respond to incidents for the cloud infrastructure and log ingestion system.
• Provide consultancy to Subscribers and their contractors on their log ingestion matters.
• Assist Subscribers on-site to setup and troubleshoot their log management system, ensuring
• their log are successfully being forwarded to the SOC.
• Engage stakeholders and enhance operations to improve on the log ingestion workflow/pipeline.

To succeed in this role, you will ideally have:

• Minimum 3 years of working experience as Cloud Infrastructure Engineer or Cloud DevOps Engineer on AWS, Azure or GCP.
• Experience with IAC deployments and it’s best practices
• Good to have knowledge on Node.js, Python or other scripting languages
• Good to have knowledge and experience on GitOps
• Possess good communication skills and interpersonal skills.
• Passion for improving operations to ensure the system are secure and resilient.
• Self-motivated, driven, and possesses a strong aptitude for continuous learning.
• Good team-player who is willing to help the team to succeed in the achieving the objectives.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience.

Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.

F & B Service Crew - Permanent/ Part-time & Temporary

Duties

• Greet guests and present menu.
• Take orders.
• Communicate in a friendly manner.
• Assist the service team on food order and operations.
• Wipe and clean tables;
• Display the highest standards of hospitality
• Observe grooming standards consistently.
• Observe strict hygiene and cleanliness at all times.
• Other tasks and duties assigned and be cross-trained.

Requirements

• Guest oriented and service minded.
• Full-time, Part-time and temp positions available.
• Flexible hours can be arranged for temporary / part-time

Location: Thomson Road

Working days/hours:

Mon to Fri: 830am to 5pm

Saturday half day: 830am to 1230pm

Job Description:

- Mainly portering duty, porter patient within the hospital to various department.

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma/NITEC in any discipline

- Able to start work IMMEDIATELY !

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Key Responsibilities:

• Porter patient within the hospital to various department

Qualifications:

• N/O-level/ Nitec/Diploma Holders

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Key Responsibilities:

• Provide receptionist duties at front counter
• •Ensure accuracy of clinical data entry into computer system
• •Able to apply basic patient care
• •Maintain filling system, coordinate appointments and other admin duties
• •Liaise with various insurance company and make payment arrangement
• •Any other task as directed by the Clinic Manager or Doctor

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• Clinic assistant experience needed

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

At TE Connectivity, we believe that data and AI are strategic drivers for future success. We are building a world-class advanced AI team to solve complex strategic problems and deliver topline growth and operational efficiencies across our business units. As a Staff Generative AI Engineer, you will play a crucial role in developing and implementing cutting-edge generative AI solutions to drive innovation and efficiency in our products and processes.

Job Responsibilities:

Generative AI Development:

• Design, develop, and implement state-of-the-art generative AI models and algorithms
• Optimize and fine-tune existing models for specific use cases within TE Connectivity
• Collaborate with cross-functional teams to identify and prioritize generative AI applications

MLOps and Deployment:

• Develop and maintain efficient MLOps pipelines for generative AI models
• Ensure smooth integration of generative AI solutions into existing systems and workflows
• Optimize model performance and scalability for production environments

Prompt Engineering

• Develop and refine prompt engineering techniques to optimize generative AI model outputs
• Create and maintain a library of effective prompts for various use cases within TE Connectivity
• Train team members on best practices in prompt engineering and efficient interaction with AI model

Technical Skills:

Demonstrated expertise in prompt engineering for large language models (LLMs) and other generative AI systems

• Experience with prompt optimization techniques, including chain-of-thought prompting, few-shot learning, and instruction fine-tuning
• Familiarity with prompt engineering tools and frameworks

Prompt Engineering Proficiency:

• Proven track record of improving AI model performance through advanced prompt engineering techniques
• Experience in developing prompt strategies for diverse applications, from natural language processing to multimodal AI systems
• Ability to create and implement prompt templates that ensure consistent and high-quality AI-generated outputs

Job Requirements:

Education and Experience:

• Master's or Ph.D. in Computer Science, Machine Learning, or a related field
• 8+ years of experience in AI/ML, with a strong focus on generative AI technologies
• Proven track record of developing and deploying generative AI solutions in production environments

Technical Skills:

• Expert-level proficiency in Python and relevant AI/ML frameworks (e.g., PyTorch, TensorFlow)
• In-depth knowledge of generative AI models (e.g., GPT, DALL-E, GANs, VAEs,Claude)
• Strong background in natural language processing, computer vision, or multimodal AI
• Experience with cloud platforms (AWS, Azure, or GCP) and MLOps tools

Problem-Solving and Innovation:

• Excellent problem-solving skills with the ability to tackle complex AI challenges
• Innovative mindset with a passion for exploring new AI technologies and applications

Communication and Collaboration:

• Strong communication skills to explain complex AI concepts to both technical and non-technical stakeholders
• Ability to work effectively in cross-functional teams and mentor junior AI engineers

Join our team at TE Connectivity and be at the forefront of generative AI innovation in the manufacturing and technology sector. Apply now to contribute to our world-class advanced AI team and help shape the future of intelligent connectivity solutions.

• Location is at Newton
• Provide quality support for incoming enquiries
• Assist clients with their log in and online portal navigation issues
• Liaise with other departments to troubleshoot and resolve client issues where applicable
• Take ownership of client issues and follow through to resolution
• Perform outreach to clients for clarification or assist them with their requests
• Other ad hoc duties as necessary

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

• Undertake design for road and drainage, including long section and cross section of permanent and temporary stages
• Study and propose utility diversion for permanent and temporary stages
• Assist in developing the specifications and tender documents, cost estimates, calling tenders and tender evaluation.
• Undertake design development, prepare technical reports and supervision of roads and utilities works for infrastructure projects.
• Communicate with clients, sub consultants, approving agencies, etc, for purposes of obtaining information and approvals.

Overview

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement 
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts 
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-
  • Revenue forecast and accrual
  • Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

About Visa: Visa is a global leader in payment technology, connecting consumers, businesses, financial institutions, and governments to fast, secure, and reliable electronic payments.

Team Overview: 

Join our dynamic Developer Experience organization under Operations and Infrastructure. Our team is responsible for handling developer tools and the developer platform, ensuring a seamless experience for developers. We develop, maintain, and support business-critical applications that drive Visa's daily operations for developers. Currently, we are on a multi-year journey to modernize our business systems by adopting open software technologies and moving towards cloud.

Role Overview: We are seeking an experienced Staff Software Engineer to join our “Strategic Initiatives” team. The successful candidate will play a pivotal role in building the next-generation global payment network, contributing to Visa's transformation.

Primary Responsibilities:

System Design and Development:

• Design, document, and implement new systems, enhancements, and modifications to existing software, ensuring alignment with design specifications, security standards, and Java best practices.

• Develop highly scalable, fault-tolerant web-based applications.

Stakeholder Interaction:

• Engage with both business and technical stakeholders to deliver high-quality products and services that meet business requirements using the latest tools and technologies.

• Present technical solutions, capabilities, and considerations in business terms.

Code Quality and Delivery:

• Deliver zero-defect code and ensure the team's deliverables meet or exceed business expectations.

• Contribute to and evolve a highly efficient development process pipeline by leveraging best-in-class CI/CD tools.

Innovation and Best Practices:

• Identify opportunities for product innovation and improvements to best practices, standards, and processes.

Mentorship and Collaboration:

• Mentor junior developers to ensure the timely delivery of high-quality code.

• Collaborate with Technical Product Managers to break down solutions into smaller achievable tasks.

Documentation and Support:

• Develop backend databases and queries, create and consume APIs, and handle front-end UI development.

• Manage backend operations and batch jobs to maintain data integrity.

• Support test engineers and operations teams in troubleshooting, defect research, and issue root cause analysis.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

About Visa: Visa is a global leader in payment technology, connecting consumers, businesses, financial institutions, and governments to fast, secure, and reliable electronic payments.

Team Overview: 

Join our dynamic Developer Experience organization under Operations and Infrastructure. Our team is responsible for handling developer tools and the developer platform, ensuring a seamless experience for developers. We develop, maintain, and support business-critical applications that drive Visa's daily operations for developers. Currently, we are on a multi-year journey to modernize our business systems by adopting open software technologies and moving towards cloud.

Role Overview: We are seeking an experienced Staff Software Engineer to join our “Strategic Initiatives” team. The successful candidate will play a pivotal role in building the next-generation global payment network, contributing to Visa's transformation.

Primary Responsibilities:

System Design and Development:

• Design, document, and implement new systems, enhancements, and modifications to existing software, ensuring alignment with design specifications, security standards, and Java best practices.

• Develop highly scalable, fault-tolerant web-based applications.

Stakeholder Interaction:

• Engage with both business and technical stakeholders to deliver high-quality products and services that meet business requirements using the latest tools and technologies.

• Present technical solutions, capabilities, and considerations in business terms.

Code Quality and Delivery:

• Deliver zero-defect code and ensure the team's deliverables meet or exceed business expectations.

• Contribute to and evolve a highly efficient development process pipeline by leveraging best-in-class CI/CD tools.

Innovation and Best Practices:

• Identify opportunities for product innovation and improvements to best practices, standards, and processes.

Mentorship and Collaboration:

• Mentor junior developers to ensure the timely delivery of high-quality code.

• Collaborate with Technical Product Managers to break down solutions into smaller achievable tasks.

Documentation and Support:

• Develop backend databases and queries, create and consume APIs, and handle front-end UI development.

• Manage backend operations and batch jobs to maintain data integrity.

• Support test engineers and operations teams in troubleshooting, defect research, and issue root cause analysis.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.