•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Communicating with customers via telephone, WhatsApp, email face-to-face and social media

• Keeping records of discussions or correspondence with customer

• Handling customer’s feedbacks

• Improving customer service procedures, policies and standards

REQUIREMENTS:

• Minimum 2 years of supervisory experience

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Prior experience as cabin crew will be an added advantage

• Able to converse in Mandarin and English to communicate in Chinese speaking customers

• Must be able to work on retail hours

• 5 days’ work week,

• Singaporean Only

Salary: up to 4K

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma / A Level
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma / A Level
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location: Upper Thomson

Basic Salary:

• $2,500 to $3,500

Working Hours:

• 5-day work week (2 weekdays off per week)

• 8.30am to 6.15pm / 9.30am to 7.15pm

Responsibilities:

- Serve as the main contact for patients and partners.

- Manage patient appointments and walk-in inquiries.

- Provide excellent customer service and resolve concerns.

- Assist in scheduling and clinic planning to optimize revenue.

- Maintain accurate records and performance reports.

- Promote clinic services and cross-sell effectively.

- Upsell services and packages to increase customer satisfaction and revenue.

Requirement:

- Must have at least 2 years Customer Service Exp

- Able to work both weekends

- Able to work rotating shift

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Requirement:
• Have Call centre exp/ Customer Service or Have order processing exp
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

- Attend to walk-in patients and phone calls

- Appointment booking for patients

- Handle patient's registration and data entry

- Collection of payment from patients

- Handle insurance claims and accounting

- General administrative duties in the clinic, as assigned by the clinic manager

- Perform vision test e.g visual acuity (training provided)

Requirement

- Min Diploma/A Level Required

- Must commit for 1 year

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities

• Develop a fast and efficient JavaScript module to collect data points from user browsers.
• Develop an automated testing suite of the module on multiple browsers on multiple platforms.
• Setup and test the module against malicious tools and the latest anti-fingerprinting technologies.
• Research on the latest browser anti-fingerprinting technologies and as well as the latest browser technologies.

• Minimum Bachelor's Degree in Computer Science, with a strong knowledge of Web Security and Networks
• Experience in JavaScript language is a must
• Passionate and curious about web security and private browsing technologies
• Strong analytical, interpersonal, communication, and presentation skills

Main Duties:

● Supervise & Coordinate project’s day to day activities including installation and coordination with consultants, main contractors and subcontractors.

● Follow up project schedule by monitoring project progress; coordinating activities; resolving problems on time to ensure the project progress on time.

● Determines project schedule by studying project plans and specifications; calculating time requirements; sequencing project elements.

● Guide, provide inputs and comments, for the drafter to prepare installation plan drawings, detailed drawings for mechanical parts like piping layout, piping isometric drawing, pipe supports, process and mechanical plan drawings.

● Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.

● Check, confirm all safety documents and issue work permits to contractors in collaboration with site safety officers, work permit requirements will be trained by ALSg.

● Assist project manager or procurement incharge in preparation of tender documentation, procurement specification and Bill of quantity.

● Attend the weekly and monthly project meetings to update the status and activity of the project.

● Prepares weekly or monthly project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.

● Manage and coordinate vendors and suppliers during commissioning and testing of the equipment and systems.

● Maintains site safe condition and clean working environment by enforcing internal procedures, rules, and regulations.

● Maintains product and company reputation by complying with state and company policy and regulations.

● Contributes to project team effort by accomplishing related results as needed.

● Assist Project Manager in the preparation of project Capex, budget estimation and cost allocation.

● Able to work independently and less supervision required.

● Willing to work late or during weekends when required.

● Conduct Toolbox meetings with safety officers onsite and maintain records.

● Procurement and sourcing of equipment and materials.

● With sound knowledge of process piping installation and equipment installation.

● Able to work with drafters to produce Piping drawings, installation drawings, details design.

Qualifications:

● Graduate of Bachelor's degree in Mechanical or equivalent engineering education.

● Physically fit to work at a construction site as project engineer.

Experience:

● Experience working on site installation coordination and project supervision.

● Experience working at process/equipment construction site, plant installation, EPC, or equivalent.

● With experience in giving inputs in technical design and technical document preparation.

● With experience in piping installation, Equipment installation, pipe routing.

Skills:

● Ability to read, understand & demonstrate the P&ID and PFD drawings to site work.

● Proficient to read and understand engineering plan drawings like piping and pipe support plan, equipment layout mechanical installation plan.

● Able to understand Fire Fighting and Alarm systems.

● Proficient with Microsoft office application and Microsoft project or equivalent and familiar with Google doc

● Familiar with Singapore and international codes /Regulations related piping, construction

• to assist in patient registration
• assist in other enquiries
• ad-hoc duties as assigned

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

- Attend to walk-in patients and phone calls

- Appointment booking for patients

- Handle patient's registration and data entry

- Collection of payment from patients

- Handle insurance claims and accounting

- General administrative duties in the clinic, as assigned by the clinic manager

- Perform vision test e.g visual acuity (training provided)

Requirement

- Min Diploma/A Level Required

- Must commit for 1 year

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Leading Retail Group with investment footprints across Asia Pacific, seeks dynamic individuals for the position of Customer Service Executive!

Responsibilities:

• Assist in handling of general customers’ enquiries and feedback as well as to support Facebook enquiries.
• Monthly submission and presentation of Monthly Customer Service / Loss Prevention Report.
• Assist in running of Customer Service Committee.
• Support company events, closed door events, or Warehouse Sales.

Requirements

• Minimum GCE 'O' Levels or ITE
• Preferably with 2 to 3 years of customer service experience
• Possess strong customer service mindset and communications skills
• Good in written communications.
• Proficient in all Microsoft Office applications.
• Knowledge of SAP and Case Trust is an advantage.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Providing assisted enrolment to patients
• Guiding patients to enrol through HealthHub app for patients with Singpass
• Assisting patients to enrol through National CRM for patients without Singpass
• Onboarding patients, including booking of Health Plan related appointments (doctor consultation and care coordinator appointments).
• Tagging patients on Queue Management System (QMS)
• Answering patients’ queries
• Any other matters assigned by the operations manager/operations executive at the clinic, or head office operations team.

Qualification:

• Min N/O level/Nitec/Diploma holder

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma / A Level
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma / A Level
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

Job Description:

• Manage projects and renovations for hospitals, medical centers, and related units.
• Track and support preventive maintenance, service contracts, and car park operations.
• Assist with assigned projects, ensuring they meet deadlines and budgets.
• Solve problems independently and work well with various departments.
• Oversee contractor and vendor schedules to minimize disruption.
• Coordinate with colleagues and contractors to maintain equipment and facilities.
• Perform other duties as assigned by supervisors.

Requirements:

• Degree in any of these field :
• Engineering (Mechanical, Electrical, or Civil)
• Facilities Management
• Project Management
• Construction Management
• or a related field
• No need experience , On Job Training Provided ( Pay Range : 3K - 3.4K* )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

30%-40% (Equipment Maintenance) 60%-70% (Facilities Management + Preventive Maintenance Security)

• Plan and execute corrective/preventive maintenance on facility equipment and plant equipment to ensure good efficiency and availability.
• Implement TPM sprogram in HPSL such as autonomous maintanance and criticial spare part management.
• Support EHSS related topics, ensure site is in full compliance with Environment, Health and Safety (EHS) and Security regulation and policy.
• Engage external equipment vendor for service contract and adhoc diagnostic or corrective maintenance activities.

Requirements:

• Min Diploma
• Hands on experience in mixer and milling equipment maintenance is an advantage.
• Knowledge in TMP, Equipment FMEA is an advantage.
• EHS competence, familiar with ISO45001 & ISO14000 is a plus.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Opportunity

• Our Client, US established MNC company
• E&I Engineer
• Monday to Friday: 7:45am - 4:45pm
• Location: Jurong Island, Singapore
• Basic Salary: $6300 - $6900(Based on experience)
• Completion Bonus

The Talent

• Bachelor's Degree in electrical engineering, instrumentation or maintenance engineering
• Min 3 years of experience in Electrical and Instrumentation Maintenance in chemical, petrochemical or pharmaceutical plants operations
• Knowledge of field instrumentation, electrical systems, control systems
• Excellent in communication and interpersonal skills
• Ability to stay current with new technologies
• Able to start in a short notice / immediately

The Job

• Expert in E&I equipment failures and ensures the reliability of equipment
• Troubleshoots critical and major plant issues related to E&I, participate in Root Cause Analysis to identify solutions
• Troubleshoot and maintain PLC
• Expertise in maintaining electrical system, switch-gear, transformers, MV/LV switchboards, fire alarm and CCTV
• Mentor technicians in executing preventive and corrective maintenance tasks
• Ensure the plant HSE standards environment

Next Step

• Prepare your updated resume
• Simply click on 'Apply here' to drop your resume or email to [email protected]
• All shortlisted candidates will be contacted.

Edmond Lee
Direct Line: 8206 8857
EA License No: 91C2918
Personnel Registration Number: R23114813

Job Title: Senior Desktop Engineer (Leading 2 - 3 members)

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: CBP

Pay: $4000- $4200

Duration: 1-year contract Renewable

Working Hours: Normal Office Hours

As a Senior Desktop Engineer, you will play a critical role in overseeing and maintaining the desktop computing environment within the organization. You will be responsible for providing advanced technical support, designing, and implementing desktop solutions, and leading projects to improve system performance and user experience. Additionally, you will mentor junior engineers and collaborate with other IT teams to ensure seamless integration and operation of desktop services.

Technical Leadership:

• Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
• Design, implement, and maintain desktop infrastructure solutions including operating systems, applications, and configurations.
• Lead desktop-related projects such as system upgrades, migrations, and deployments.

System Architecture and Design:

• Design and implement desktop management solutions such as imaging, deployment tools, and software packaging frameworks.
• Develop and maintain desktop security policies, configurations, and access controls.
• Evaluate new technologies and solutions to enhance desktop performance, security, and user productivity.

Team Collaboration and Mentoring:

• Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
• Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
• Participate in hiring processes and performance evaluations for desktop engineering team members.

Documentation and Compliance:

• Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
• Ensure compliance with regulatory requirements, security standards, and licensing agreements related to desktop environments.
• Conduct audits and assessments to identify and mitigate risks related to desktop systems and data.

Continuous Improvement and Innovation:

• Identify opportunities for automation, process improvements, and cost optimizations in desktop management and support.
• Stay current with industry trends, emerging technologies, and best practices to recommend and implement innovative solutions.
• Collaborate with vendors and third-party providers to evaluate and implement new technologies or services.

Essentials:

• Minimum 3 years of relevant working experience.
• Extensive experience in desktop engineering, system administration, or related IT roles.
• Proficiency in desktop operating systems (Windows, macOS) and enterprise management tools (SCCM, Intune, Jamf, etc.).
• Strong knowledge of virtualization technologies (VMware, Hyper-V) and desktop deployment methodologies (MDT, WDS, etc.).
• Experience with scripting languages (PowerShell, Bash, Python) for automation and task scripting.

Education/ Professional Qualifications Requirements:

• Diploma / Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).

Interested applicants, please Email,

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Project / Renovation

• Design, coordinate, evaluate & project supervision to new area / department expansion and modification to existing production / office re-layout renovation.
• Prepare project description, drawing and activities for contractor to submit their quotation.

Facility maintenance

• Work out and control the annual budget for Facility and Security.
• Planning and execution of overall facilities request, servicing and repair activities.
• Upkeep facility equipment in their optimization and serviceable condition.
• Monitor and renewal of building rental, electricity supply contract, building and M&E service maintenance contract and licenses.

Janitorial

• In-charge of a team of cleaners to upkeep the janitorial services within the plant, production, warehouse and office area.
• Carry out regular carpet shampoo and cleaning to ESD flooring.

Security matters

• In-charge of agency security guards and the security measures within the plant.
• Monitoring of CCTV and its recording system.
• Upkeep security equipment and its installation.

Liaison with external parties

• Liaise with external contractors, consultants, suppliers, vendors and Ministries to ensure compliance with all regulations.

Utilities Billing

• Assist FM department to track and update hospital and departments utilities billing
• Manage and keep track of all expenses and reimbursement status

Department Budget

• Purchasing of documents
• Manage e-payments & claims, raise PR and department Welfare Budget

Requirements:

• Min Degree in any field from a recognized university
• Project management experience in setting up medical specialist centre will be an added advantage
• Strong analytical and readiness in a fast paced environment
• Possess excellent leadership, strong interpersonal and communication skills
• Positive with a “can do” attitude

If you are interested in the position, do kindly drop your most updated resume to [email protected] (Attn: Facilities)

Thank You.

Leon Leong De Cong
R1551708
EA License: 99C4599

Recruit Express Pte Ltd

• Plan and execute corrective/preventive maintenance on facility equipment and plant equipment to ensure good efficiency and availability. Generate equipment and facilities related records/reports/ documentations on above activities.
• Implement TPM strategy. Responsible for tracking machinery spare parts usage, maintaining adequate quantity, critical parts requirement, spare parts management, continuous improvement, and ISO audits.
• Support EHSS related topics, ensure site is in full compliance with Environment, Health and Safety (EHS) and Security regulation and policy.
• Resolve various equipment performance issues internally before approaching equipment vendor. Review equipment log and technician feedback for quick solutions.
• Liaise and co-ordinate jobs to be performed by contractors for facilities and plant equipment. Ensure work completion and achieve high standard of work.
• Interpret electrical diagrams and mechanical drawings for equipment troubleshooting with at least 3 years hand-on experience
• Evaluate existing/new contractors’ performance and negotiate with them on quotations and service level.

Requirements:

• Hands on experience in mixer and milling equipment maintenance is an advantage.
• Knowledge in TMP, Equipment FMEA is an advantage.
• Knowledge in facilities maintenance (Electrical, water, AC) is an advantage.
• EHS competence, familiar with ISO45001 & ISO14000 is a plus.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Plan and execute corrective/preventive maintenance on facility equipment and plant equipment to ensure good efficiency and availability. Generate equipment and facilities related records/reports/ documentations on above activities.
• Implement TPM strategy. Responsible for tracking machinery spare parts usage, maintaining adequate quantity, critical parts requirement, spare parts management, continuous improvement, and ISO audits.
• Support EHSS related topics, ensure site is in full compliance with Environment, Health and Safety (EHS) and Security regulation and policy.
• Resolve various equipment performance issues internally before approaching equipment vendor. Review equipment log and technician feedback for quick solutions.
• Liaise and co-ordinate jobs to be performed by contractors for facilities and plant equipment. Ensure work completion and achieve high standard of work.
• Interpret electrical diagrams and mechanical drawings for equipment troubleshooting with at least 3 years hand-on experience
• Evaluate existing/new contractors’ performance and negotiate with them on quotations and service level.

Requirements:

• Min Diploma
• Hands on experience in mixer and milling equipment maintenance is an advantage.
• Knowledge in TMP, Equipment FMEA is an advantage.
• Knowledge in facilities maintenance (Electrical, water, AC) is an advantage.
• EHS competence, familiar with ISO45001 & ISO14000 is a plus.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description and Requiremnent:

Contributes to Pre-Sales stage too by hearing client requirements, creating solution and give proposal with Sales team.

Strives to achieve the team target figures by closing deals, completing projects as planned.

Arranges and attends handover sessions to confirm, understand and verify the delivery details from relevant parties.

Arranges and attends kick-off meeting, regular meetings, workshops and/or site surveys with the customer and vendors.

Prepare delivery details, coordinate related vendors, perform pre-deployment test and ensure any dependencies has been addressed.

Coordinate related vendors and customer to deliver as planned.

Arranges and attends a handover and training sessions with customer and later ISCA for operation supports; and later obtain a sign-off from customer to mark delivery completion.

Coordinates and implements internal or external delivery and operation for network infra including but not limited to L2/L3 networking, Internet connections, firewalls and cloud-based networking.

Supports, assists and/or leads an engineering, design or isolation when necessary.

Identifies, isolates and troubleshoots to resolve any hardware or software related problems.

Conducts research and case studies on new technologies and solutions.

Contributes to all stages of the service delivery and implementation (including planning, scoping, detailed designing, scheduling, resources planning against pre-defined deliverables).

Ensures consistent and reliable service delivery approach in minimizing risk and cost associated with implementation.

Facilitates technical design workshops, and pre-defined scope in order to integrate all factory products into an integrated solution.

Implements and project manages the technical solution from inception to installation.

Resolves client issues (services / product update or maintenance) via onsite or off site and providing support with projects and/or roll outs.

Work closely with clients to address and solve technology issues, through utilization of the technical resources available.

Ensure technical issues are resolved to guaranteeing client satisfaction.

Ensure that the technical delivery of all services meets quality, scope and service level requirements.

Ensure that all changes and other customer service requests are fulfilled timely and correctly.

Leads problem resolution efforts and post-incident reviews.

Requirements:

Knowledge and Attributes:

Must be able to be on 24x7 onsite standby rotation.

Advanced knowledge and understanding of grand design criteria.

Advanced knowledge of product and/or solution specifications, the detailed design framework and checklist.

Excellent communicate skills, both verbal and written.

Ability to plan activities and projects well in advance and take into account possible changing circumstances.

Ability to maintain a positive outlook at work.

Ability to work well in a pressurized environment.

Ability to work hard and put in longer hours when it is necessary.

Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.

Ability to adapt to changing circumstances.

Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Ability to be cooperative and a good team player

Academic Qualifications and Certifications:

Bachelor’s degree or equivalent relevant in Information Technology or Computing or a related field.

Relevant ITIL certification preferred.

Required Experience:

Advanced experience in designing and implementing monitoring software like Zabbix, and skills in creating monitoring programs.

Advanced experience required in network/ security/ systems/ storage administration and Monitoring Services within a medium to large ICT organization.

Advanced experience in management agent, redundancy concepts, remote console architecture, and products within the supported technical domain (such as, Network, Storage, Security etc.).

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

EA Licence No: 99C4599

Recruit Express Pte Ltd