Job description:

• Answer customer enquiries received via hotline
• Resolve investors’ written queries through multi-channel customers’ platform, including emails and live chat
• Resolve or manage escalation matters
• Be an advocate for digitalization to educate & guide the investors to self-serve options to facilitate the transactions or service functionalities
• Liaise with other units to provide appropriate or customize solutions to these value clients
• Complete ad-hoc assignments as required

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

The Job:

• Actively implement, drive, promote, monitor and manage safety in compliance with Company's guidelines
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction

The Requirements:

• Minimum Degree Holder with min 5 years’ experience in the Service industry, preferably of industrial/engineering goods
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Registration No. 199601303W

EA Licence No. 99C4599

Job Scope

• To promote and sell company products to existing and new customers to achieve annual sales plan.
• Able to match customer parts drawings to company products and provide quotation to customer in timely manner.
• Follow up and support any activities relating to the PO.
• Communicates with the company overseas sales contact window for development, product, and delivery issues
• Ensure customer is provided with successful and consistent after service, including involvement in troubleshooting, application, technical support, preparation of samples, development of new products or any other customer related activities.
• Researches and cultivate new potential customers, develops relationships and create new sales.
• Information Management and Reporting
• Attend outside meetings, such as company group meetings, seminars, trade shows, conventions, and conferences for both information sharing and learning purposes.
• Coordinates a variety of information with other staff members in other departments, other facilities, and other subsidiaries in establishing and carrying out responsibilities.
• Collects, interprets, evaluates, and summarizes information for the purpose of reporting to senior management to assist with the decision making process.
• Plans, coordinates, and prepares both routine and special requested reports, surveys, research information, and presentations related to departmental work activities.

Requirements:

• Bachelor’s Degree in Mechanical Engineering preferred
• Previous experience in sales of semiconductor backend test products is highly advantageoues
• Open to overseas travel - work trip
• Extensive knowledge in Microsoft Office.
• Excellent communication experiences with good negotiation skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

• To represent the Company as first point of contact with the Customers.
• Receive shipment booking from customers.
• Coordinate with operations to arrange for shipment pick up.
• Monitor incoming shipments and investigate with origins on any current/ potential delays.
• Pro-actively update customers and business owners of shipment issues/ discrepancies/ delays.
• Check warehouse inventory report and ensure shpt movement are scheduled as plan.
• Take customers feedbacks/ complaints, documenting the same in the record and escalating to the Supervisor for advice and resolution.

Requirements:

• Minimum Diploma or Degree in Business / Transport & Logistics
• Minimum 3 years related experience in freight and supply chain industry

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry. This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data, and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments, and individuals for their own use.

Purpose of Position

In this role, we look for you to drive the adoption of new innovations at the major HSDC customers. Provide extensive technical sales and engineering support to the HSDC Program and strategic account teams. Build deep local relationships with key customer contacts, design consultants and installers.

Key Responsibilities

1. Solution Design & Implementation

• Drive the innovation adoption process for hyperscale, strategic and global accounts, to create a preference for Corning products early in the design phase. Provide consultative support to secure a Corning specification and incremental revenue for large opportunities.
• Work closely with customers to define their needs and provide innovative solutions that meet their specific requirements.
• Work with Market Development, PLM Application Solutions, and Program Management Office to conduct detailed Customer Insight Research sessions in order to identify customers’ core needs and sales opportunities for Corning. These include observation of installations and processes, interviews, and ad-hoc engagements.

2. Technical Support & Engineering

• Act as Subject Matter Expert (SME) for assigned Hyperscale DC sites. Provide technical & engineering support to strategic & global account teams to ensure that all technical requirements are fulfilled.
• Facilitate field trials and define criteria for successful trial. Track and forecast customer timing to start purchasing and deploying new innovations.
• Provide technical support to customers during implementation and deployment phases.

3. Sales & Pre-Sales Support

• Develop customer, installer, consultant, integrator champions for the innovations and build/maintain relationship.
• Provide recommendations for network infrastructure design and new innovations tailored to meet specific customer needs in dealing with complex technical challenges across various data center networking applications.
• Assist with the review of technical specifications and compliance, BOM development for bids and tenders.

4. Market Analysis & Strategy

• Stay up to date on the latest trends and advancements in optical networking, specifically focusing on the roadmap for ethernet, infiniband and DCI technologies.
• Conduct market research to identify potential opportunities to build network infrastructure at scale.
• Contribute to the development of the strategies to expand Corning’s demand position (CDP) in APAC.

5. Collaboration & Training

• Share knowledge by training our internal Global Technical support staff and global sales teams who provide global account management support with global understanding of products being deployed and troubleshooting best practices.
• Leverage thorough, complete and comprehensive understanding of TIA standards and best practices and apply them to technical responses for RFI/RFQ opportunities.
• Engagement of other cross functional resources to assist customer (Engineering Services, Customer Service, Product Line Management, Manufacturing, Technology, Research and Development) through regular use of ingenuity, creativity, and problem solving.

This position is responsible for ensuring that the following communication links take place and are effective:

• From Marketing and Market Development to Global Account Management (Sales). Information regarding new products, standards, design tends, and emerging markets must be effectively communicated to the sales team.
• From Strategic Account Management (Sales) to our customers. This position is tasked with traveling with our sales team and ensuring that the appropriate pre- and post-sale technical messages are delivered to the customer.
• From our customers to our company. Voice of Customer/Customer feedback must be understood and effectively communicated to the appropriate people within Market Development and Product Line Management.

Travel Required:

• Up to 50% travel within APAC.

Required Education:

• Bachelor’s degree in an engineering or science field

Required Years and Area of Expertise:

• Minimum of 3-5 years of sales, project management, or data center product or design experience required
• Prefer prior experience as a Field Engineer, Systems Engineer and/or Applications Engineer, technical designer, Installation contractor, or managing installation projects

Required Skills:

• Strong commercial skills and business acumen
• Demonstrated presentation skills and experience
• Strong technical and analytical skills
• Experience with Microsoft suite of products (Excel, MS Project, Word, SharePoint, PowerPoint)
• Ability to create and foster customer relationships
• Commercial knowledge of customers and practices for data centers preferred
• Strong knowledge of Data Center networks preferred

Soft Skills:

• Effective time management, organization, and reporting skills
• Ability to prioritize and effectively manage competing requirements
• Effective written and verbal communication skills

This position reports to the Vice President of Automation Manufacturing Technology (AMT), Integrated Operations Network (ION), and is responsible for effectively leading the collaboration with business units across TE to achieve productivity and gross margin improvement that are aligned with TE strategy. The successful candidate is responsible for developing and executing the AI strategy to integrate and optimize the inhouse and external resources by influences. The person in this position must charter a strong AI related talent network among business units and AMT on transforming innovation practices into robust application processes with scaling up implementations. This role will leverage the leader’s experience in AI, manufacturing, assembly, and general management to build a strong network and increase the competitiveness in AI related advanced assembly, automation, and manufacturing technologies for TE.

This is an extremely hands-on role that provides the candidate with opportunity to join a high performing organization and highly visible development opportunities for future operation and manufacturing leadership within TE. The position will locate in TE Singapore AI Hub campus and will serve customers from multiple business units and manufacturing sites globally.

Responsibilities:

• Identify AI opportunities with multiple BU customers to facilitate their strategy of accelerating the short-term and long-term AI related roadmap on assembly and automation manufacturing.
• Develop and innovate AI related strategies for the transformational collaboration with BU customer to drive TE operational excellence through end-to-end approach from effective innovation, application, and scaling up implementation. Align the strategy with BU customer’s current to 5-year strategic roadmaps and make recommendation on the AMT prioritizations.
• Develop a high-performance AI internal and external teams with productivity and quality mindset, optimize the inhouse and external/educational AI resources to engage with global customers with cross-functional programs and provide subject matter expertise and industry best practices related to manufacturing operation.
• Provide critical thinking and influence by contributing with AI related platforming and implementation of innovative solutions addressing the most challenge assembly and automation processes.
• Oversee and provide directions to AMT global AI projects with support to make sure they are meeting customer requirement on time, on performance, and on budget.
• Partner with the other AMT leaders to develop AI related strategic partnership with suppliers to meet global business needs, and to drive the supplier improvement plans with quality, delivery, and cost requirement.
• Partner with the AMT leaders, BU operation leaders and central operation functions to develop AI talents inside the organization, building AI automation and assembly talents competency for the company for sustainable growth.
• Drive continuous improvement culture change through collaboration and communication regarding AI related best practices knowledge sharing, internal and external benchmarking, talent development, and hands-on leadership.
• Promote a culture that reflects company’s values, encourages outstanding performance, and promotes positive work environment, encouraging inclusion and diversity to develop, coach, and mentor individuals in the team to fully unleash their potentials.
• Develop and maintain programs and policies to ensure a highly effective and motivated workforce; evaluate training needs and develop training and development plans to support high-performance teams.

Requirements:

• A Master degree in an Engineering or Technical discipline. A PhD engineering degree is strongly preferred. 5+ years operational and/or technical experiences in a technology environment/industry is also preferred.
• A strong leader with clearly demonstrated AI experience and a track record of AI innovating as well as AI deploying/scaling up new technologies via influence in matrix organizations. Understanding key SPAM process in TE is preferred. Experiences in chartering company-wide AI technology events with solid tangible results are strongly preferred.
• Capacity to make balanced decisions in best interest of the business and company with respect to people, investments, and total cost of ownership.
• Record of proven results in driving organization integration and innovating process for benchmarking and sharing best practices.
• Proven records of collaborating with multiple manufacturing/engineering teams and BU customers to develop strategy and execute AI and related projects with multi-years roadmap for productivity and growth margin improvement.
• Experienced in matrix management with a track record of being able to manage by influence and coordinate cross business unit activities.
• Ability to lead multi-cultural team members, helping them grow to be stronger and more effective.
• Demonstrated track record of taking initiatives, working in a fast-paced environment, and handling multiple priorities simultaneously.
• Passionate, resilient leader with experience leading change.
• Strong business acumen and customer orientation.
• Working knowledge of AI, P&L, cost saving strategies, and budget balances.
• Excellent communication and coaching skills at all levels from the shop floor to top management.
• Willingness to travel frequently, and as necessary, to support a global technology deployment in all regions.
• Strong global industrial experiences with time spent working and living abroad is desired.

Personal characteristics of the individual:

• High-powered individual with a persuasive leadership style and motivating management skills.
• Experienced transformational growth leader with a passion for AI automation and an inventive curiosity.
• High level of initiative and drive with a strong sense of urgency and accountability. Energetic, proactive, and hardworking to lead by example.
• Strong communications skills. Must demonstrate an open, honest, and transparent communication style with excellent interpersonal skills. Ability to explain complex topics concisely to a non-technical audience.
• Excellent judgment and experiences in an environment which requires emotional maturity, politically savvy, and the personal ability to interact with all types of personnel at various levels.
• Keen business judgment demands excellence and sets high standards for self and others. High-level of intellectual curiosity combined with strong problem-solving and analytical skills.
• Willingness and personal style to be a team player and foster a team environment, with the capacity and aptitude to serve as a leader in motivating and inspiring others.
• Impeccable ethics and integrity.

This position reports to the Vice President of Automation Manufacturing Technology (AMT), Integrated Operations Network (ION), and is responsible for effectively leading the collaboration with business units across TE to achieve productivity and gross margin improvement that are aligned with TE strategy. The successful candidate is responsible for developing and executing the AI strategy to integrate and optimize the inhouse and external resources by influences. The person in this position must charter a strong AI related talent network among business units and AMT on transforming innovation practices into robust application processes with scaling up implementations. This role will leverage the leader’s experience in AI, manufacturing, assembly, and general management to build a strong network and increase the competitiveness in AI related advanced assembly, automation, and manufacturing technologies for TE.

This is an extremely hands-on role that provides the candidate with opportunity to join a high performing organization and highly visible development opportunities for future operation and manufacturing leadership within TE. The position will locate in TE Singapore AI Hub campus and will serve customers from multiple business units and manufacturing sites globally.

Responsibilities:

• Identify AI opportunities with multiple BU customers to facilitate their strategy of accelerating the short-term and long-term AI related roadmap on assembly and automation manufacturing.
• Develop and innovate AI related strategies for the transformational collaboration with BU customer to drive TE operational excellence through end-to-end approach from effective innovation, application, and scaling up implementation. Align the strategy with BU customer’s current to 5-year strategic roadmaps and make recommendation on the AMT prioritizations.
• Develop a high-performance AI internal and external teams with productivity and quality mindset, optimize the inhouse and external/educational AI resources to engage with global customers with cross-functional programs and provide subject matter expertise and industry best practices related to manufacturing operation.
• Provide critical thinking and influence by contributing with AI related platforming and implementation of innovative solutions addressing the most challenge assembly and automation processes.
• Oversee and provide directions to AMT global AI projects with support to make sure they are meeting customer requirement on time, on performance, and on budget.
• Partner with the other AMT leaders to develop AI related strategic partnership with suppliers to meet global business needs, and to drive the supplier improvement plans with quality, delivery, and cost requirement.
• Partner with the AMT leaders, BU operation leaders and central operation functions to develop AI talents inside the organization, building AI automation and assembly talents competency for the company for sustainable growth.
• Drive continuous improvement culture change through collaboration and communication regarding AI related best practices knowledge sharing, internal and external benchmarking, talent development, and hands-on leadership.
• Promote a culture that reflects company’s values, encourages outstanding performance, and promotes positive work environment, encouraging inclusion and diversity to develop, coach, and mentor individuals in the team to fully unleash their potentials.
• Develop and maintain programs and policies to ensure a highly effective and motivated workforce; evaluate training needs and develop training and development plans to support high-performance teams.

Requirements:

• A Master degree in an Engineering or Technical discipline. A PhD engineering degree is strongly preferred. 5+ years operational and/or technical experiences in a technology environment/industry is also preferred.
• A strong leader with clearly demonstrated AI experience and a track record of AI innovating as well as AI deploying/scaling up new technologies via influence in matrix organizations. Understanding key SPAM process in TE is preferred. Experiences in chartering company-wide AI technology events with solid tangible results are strongly preferred.
• Capacity to make balanced decisions in best interest of the business and company with respect to people, investments, and total cost of ownership.
• Record of proven results in driving organization integration and innovating process for benchmarking and sharing best practices.
• Proven records of collaborating with multiple manufacturing/engineering teams and BU customers to develop strategy and execute AI and related projects with multi-years roadmap for productivity and growth margin improvement.
• Experienced in matrix management with a track record of being able to manage by influence and coordinate cross business unit activities.
• Ability to lead multi-cultural team members, helping them grow to be stronger and more effective.
• Demonstrated track record of taking initiatives, working in a fast-paced environment, and handling multiple priorities simultaneously.
• Passionate, resilient leader with experience leading change.
• Strong business acumen and customer orientation.
• Working knowledge of AI, P&L, cost saving strategies, and budget balances.
• Excellent communication and coaching skills at all levels from the shop floor to top management.
• Willingness to travel frequently, and as necessary, to support a global technology deployment in all regions.
• Strong global industrial experiences with time spent working and living abroad is desired.

Personal characteristics of the individual:

• High-powered individual with a persuasive leadership style and motivating management skills.
• Experienced transformational growth leader with a passion for AI automation and an inventive curiosity.
• High level of initiative and drive with a strong sense of urgency and accountability. Energetic, proactive, and hardworking to lead by example.
• Strong communications skills. Must demonstrate an open, honest, and transparent communication style with excellent interpersonal skills. Ability to explain complex topics concisely to a non-technical audience.
• Excellent judgment and experiences in an environment which requires emotional maturity, politically savvy, and the personal ability to interact with all types of personnel at various levels.
• Keen business judgment demands excellence and sets high standards for self and others. High-level of intellectual curiosity combined with strong problem-solving and analytical skills.
• Willingness and personal style to be a team player and foster a team environment, with the capacity and aptitude to serve as a leader in motivating and inspiring others.
• Impeccable ethics and integrity.

This position reports to the Vice President of Automation Manufacturing Technology (AMT), Integrated Operations Network (ION), and is responsible for effectively leading the collaboration with business units across TE to achieve productivity and gross margin improvement that are aligned with TE strategy. The successful candidate is responsible for developing and executing the AI strategy to integrate and optimize the inhouse and external resources by influences. The person in this position must charter a strong AI related talent network among business units and AMT on transforming innovation practices into robust application processes with scaling up implementations. This role will leverage the leader’s experience in AI, manufacturing, assembly, and general management to build a strong network and increase the competitiveness in AI related advanced assembly, automation, and manufacturing technologies for TE.

This is an extremely hands-on role that provides the candidate with opportunity to join a high performing organization and highly visible development opportunities for future operation and manufacturing leadership within TE. The position will locate in TE Singapore AI Hub campus and will serve customers from multiple business units and manufacturing sites globally.

Responsibilities:

• Identify AI opportunities with multiple BU customers to facilitate their strategy of accelerating the short-term and long-term AI related roadmap on assembly and automation manufacturing.
• Develop and innovate AI related strategies for the transformational collaboration with BU customer to drive TE operational excellence through end-to-end approach from effective innovation, application, and scaling up implementation. Align the strategy with BU customer’s current to 5-year strategic roadmaps and make recommendation on the AMT prioritizations.
• Develop a high-performance AI internal and external teams with productivity and quality mindset, optimize the inhouse and external/educational AI resources to engage with global customers with cross-functional programs and provide subject matter expertise and industry best practices related to manufacturing operation.
• Provide critical thinking and influence by contributing with AI related platforming and implementation of innovative solutions addressing the most challenge assembly and automation processes.
• Oversee and provide directions to AMT global AI projects with support to make sure they are meeting customer requirement on time, on performance, and on budget.
• Partner with the other AMT leaders to develop AI related strategic partnership with suppliers to meet global business needs, and to drive the supplier improvement plans with quality, delivery, and cost requirement.
• Partner with the AMT leaders, BU operation leaders and central operation functions to develop AI talents inside the organization, building AI automation and assembly talents competency for the company for sustainable growth.
• Drive continuous improvement culture change through collaboration and communication regarding AI related best practices knowledge sharing, internal and external benchmarking, talent development, and hands-on leadership.
• Promote a culture that reflects company’s values, encourages outstanding performance, and promotes positive work environment, encouraging inclusion and diversity to develop, coach, and mentor individuals in the team to fully unleash their potentials.
• Develop and maintain programs and policies to ensure a highly effective and motivated workforce; evaluate training needs and develop training and development plans to support high-performance teams.

Requirements:

• A Master degree in an Engineering or Technical discipline. A PhD engineering degree is strongly preferred. 10+ years operational and/or technical experiences in a technology environment/industry is also preferred.
• A strong leader with clearly demonstrated AI experience and a track record of AI innovating as well as AI deploying/scaling up new technologies via influence in matrix organizations. Understanding key SPAM process in TE is preferred. Experiences in chartering company-wide AI technology events with solid tangible results are strongly preferred.
• Capacity to make balanced decisions in best interest of the business and company with respect to people, investments, and total cost of ownership.
• Record of proven results in driving organization integration and innovating process for benchmarking and sharing best practices.
• Proven records of collaborating with multiple manufacturing/engineering teams and BU customers to develop strategy and execute AI and related projects with multi-years roadmap for productivity and growth margin improvement.
• Experienced in matrix management with a track record of being able to manage by influence and coordinate cross business unit activities.
• Ability to lead multi-cultural team members, helping them grow to be stronger and more effective.
• Demonstrated track record of taking initiatives, working in a fast-paced environment, and handling multiple priorities simultaneously.
• Passionate, resilient leader with experience leading change.
• Strong business acumen and customer orientation.
• Working knowledge of AI, P&L, cost saving strategies, and budget balances.
• Excellent communication and coaching skills at all levels from the shop floor to top management.
• Willingness to travel frequently, and as necessary, to support a global technology deployment in all regions.
• Strong global industrial experiences with time spent working and living abroad is desired.

Personal characteristics of the individual:

• High-powered individual with a persuasive leadership style and motivating management skills.
• Experienced transformational growth leader with a passion for AI automation and an inventive curiosity.
• High level of initiative and drive with a strong sense of urgency and accountability. Energetic, proactive, and hardworking to lead by example.
• Strong communications skills. Must demonstrate an open, honest, and transparent communication style with excellent interpersonal skills. Ability to explain complex topics concisely to a non-technical audience.
• Excellent judgment and experiences in an environment which requires emotional maturity, politically savvy, and the personal ability to interact with all types of personnel at various levels.
• Keen business judgment demands excellence and sets high standards for self and others. High-level of intellectual curiosity combined with strong problem-solving and analytical skills.
• Willingness and personal style to be a team player and foster a team environment, with the capacity and aptitude to serve as a leader in motivating and inspiring others.
• Impeccable ethics and integrity.

Key Responsibilities:

1. Financial Coordination and Reporting:

· Coordinate month-end and year-end financial closing processes with Finance Shared Service Centre (FSC).

· Ensure accurate and timely recording of financial transactions.

· Prepare and submit financial reports to HQ on monthly basis.

· Assist with the preparation of financial statements and other regulatory reports.

· Coordinate with external auditors and provide necessary documentation and support during audits.

2. Implementation and transition:

· Ensure close integration of process designs with finance and business units.

· Ensure processes, accountabilities and responsibilities are clearly defined.

· Review procedure documents and user guides.

· Manage transition and feedback from key stakeholders.

· Define and negotiate service level agreements (SLA) detailing scope and KPI.

· Collaborate with HQ on integration of internal control framework into process design

· Define new allocation of tasks within Finance team

3. Coordination:

· Point of contact for escalation of issues for FSC-related process, monitoring and driving effective resolution.

· Facilitate regular meetings with stakeholders to review service delivery, address issues and align on goals.

· Develop and maintain a comprehensive SLA review plan, ensuring timely monitoring against plan and transparent communication on issues.

· Facilitate the integration of new functions / processes into the FSC.

· Support FSC transformation initiatives, including system implementations and process redesigns.

4. Process Compliance and Improvement:

· Ensure processes and end results in compliance with company policies, financial regulations, and standards.

· Conduct regular process reviews and audits to ensure ongoing compliance.

· Update procedure documents and user guides in accordance to Group accounting guideline, policy and threshold.

· Stay updated with industry trends and best practices.

5. Additional Duties:

· Support the implementation of new financial systems or tools.

· Assist in special projects and initiatives as needed.

· Provide support for financial operations as required.

Qualifications:

· Bachelor's degree in Finance, Accounting or a related field.

· Minimum of 5-7 years of experience in a similar finance coordination role.

· Proven experience in managing relationships with stakeholders at various levels.

· Excellent communication and interpersonal skills.

· Proficiency in SAP and Microsoft Office Suite

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

The Job:

• Actively implement, drive, promote, monitor and manage safety in compliance with Company's guidelines
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction

The Requirements:

• Minimum Degree Holder with min 5 years’ experience in the Service industry, preferably of industrial/engineering goods
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Registration No. 199601303W

EA Licence No. 99C4599

This position reports to the Vice President of Automation Manufacturing Technology (AMT), Integrated Operations Network (ION), and is responsible for effectively leading the collaboration with business units across TE to achieve productivity and gross margin improvement that are aligned with TE strategy. The successful candidate is responsible for developing and executing the AI strategy to integrate and optimize the inhouse and external resources by influences. The person in this position must charter a strong AI related talent network among business units and AMT on transforming innovation practices into robust application processes with scaling up implementations. This role will leverage the leader’s experience in AI, manufacturing, assembly, and general management to build a strong network and increase the competitiveness in AI related advanced assembly, automation, and manufacturing technologies for TE.

This is an extremely hands-on role that provides the candidate with opportunity to join a high performing organization and highly visible development opportunities for future operation and manufacturing leadership within TE. The position will locate in TE Singapore AI Hub campus and will serve customers from multiple business units and manufacturing sites globally.

Responsibilities:

• Identify AI opportunities with multiple BU customers to facilitate their strategy of accelerating the short-term and long-term AI related roadmap on assembly and automation manufacturing.
• Develop and innovate AI related strategies for the transformational collaboration with BU customer to drive TE operational excellence through end-to-end approach from effective innovation, application, and scaling up implementation. Align the strategy with BU customer’s current to 5-year strategic roadmaps and make recommendation on the AMT prioritizations.
• Develop a high-performance AI internal and external teams with productivity and quality mindset, optimize the inhouse and external/educational AI resources to engage with global customers with cross-functional programs and provide subject matter expertise and industry best practices related to manufacturing operation.
• Provide critical thinking and influence by contributing with AI related platforming and implementation of innovative solutions addressing the most challenge assembly and automation processes.
• Oversee and provide directions to AMT global AI projects with support to make sure they are meeting customer requirement on time, on performance, and on budget.
• Partner with the other AMT leaders to develop AI related strategic partnership with suppliers to meet global business needs, and to drive the supplier improvement plans with quality, delivery, and cost requirement.
• Partner with the AMT leaders, BU operation leaders and central operation functions to develop AI talents inside the organization, building AI automation and assembly talents competency for the company for sustainable growth.
• Drive continuous improvement culture change through collaboration and communication regarding AI related best practices knowledge sharing, internal and external benchmarking, talent development, and hands-on leadership.
• Promote a culture that reflects company’s values, encourages outstanding performance, and promotes positive work environment, encouraging inclusion and diversity to develop, coach, and mentor individuals in the team to fully unleash their potentials.
• Develop and maintain programs and policies to ensure a highly effective and motivated workforce; evaluate training needs and develop training and development plans to support high-performance teams.

Requirements:

• A Master degree in an Engineering or Technical discipline. A PhD engineering degree is strongly preferred. 10+ years operational and/or technical experiences in a technology environment/industry is also preferred.
• A strong leader with clearly demonstrated AI experience and a track record of AI innovating as well as AI deploying/scaling up new technologies via influence in matrix organizations. Understanding key SPAM process in TE is preferred. Experiences in chartering company-wide AI technology events with solid tangible results are strongly preferred.
• Capacity to make balanced decisions in best interest of the business and company with respect to people, investments, and total cost of ownership.
• Record of proven results in driving organization integration and innovating process for benchmarking and sharing best practices.
• Proven records of collaborating with multiple manufacturing/engineering teams and BU customers to develop strategy and execute AI and related projects with multi-years roadmap for productivity and growth margin improvement.
• Experienced in matrix management with a track record of being able to manage by influence and coordinate cross business unit activities.
• Ability to lead multi-cultural team members, helping them grow to be stronger and more effective.
• Demonstrated track record of taking initiatives, working in a fast-paced environment, and handling multiple priorities simultaneously.
• Passionate, resilient leader with experience leading change.
• Strong business acumen and customer orientation.
• Working knowledge of AI, P&L, cost saving strategies, and budget balances.
• Excellent communication and coaching skills at all levels from the shop floor to top management.
• Willingness to travel frequently, and as necessary, to support a global technology deployment in all regions.
• Strong global industrial experiences with time spent working and living abroad is desired.

Personal characteristics of the individual:

• High-powered individual with a persuasive leadership style and motivating management skills.
• Experienced transformational growth leader with a passion for AI automation and an inventive curiosity.
• High level of initiative and drive with a strong sense of urgency and accountability. Energetic, proactive, and hardworking to lead by example.
• Strong communications skills. Must demonstrate an open, honest, and transparent communication style with excellent interpersonal skills. Ability to explain complex topics concisely to a non-technical audience.
• Excellent judgment and experiences in an environment which requires emotional maturity, politically savvy, and the personal ability to interact with all types of personnel at various levels.
• Keen business judgment demands excellence and sets high standards for self and others. High-level of intellectual curiosity combined with strong problem-solving and analytical skills.
• Willingness and personal style to be a team player and foster a team environment, with the capacity and aptitude to serve as a leader in motivating and inspiring others.
• Impeccable ethics and integrity.

• Print laundry log sheet from Knowcross system and monitor that Housekeeping Runner brings down all recorded room number parcel to laundry department
• Notify housekeeping for recorded parcels not brought down to ensure timely collection of laundry parcels from guest rooms
• Communicate with guest to highlight discrepancies or clarify matters by leaving voicemail and speak to guest to seek verification for major defect. If guest is not in to verify, item with major defect is to be return undone with a letter of explanation and consent for cleaning
• Billing and proper keeping of daily bills
• Administer on hold parcel record, stain letter, rejected item, daily guest works assembly report, buddy parcel and others
• Ensure items found from garments or from the processing centre are returned to the rightful owner and re-directed to the Lost and Found Department for further follow up
• Prepare daily sales summary, function report, cashier report and casting of charges
• Conduct monthly inventory of laundry supplies to prepare for next orders
• Follow up on every written order to ensure that all cleaning request forms are received by the required time
• Maintain adequate stock of forms relevant to the Valet Operations
• Attend to guest complaints or clarifications in the absence of the superiors
• Maintain cleanliness of all office equipment in the general office which include time stamp machine, cashiering system, computers, typewriters, etc, and proper housekeeping of laundry supplies storage room
• Be familiar with the locations of guestrooms, storage place of guestroom amenities and guests’ items, etc.

Requirement:

• Min. NITEC in any discipline

• Expereince in call centre/ order processing/ Retail

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Service Staff (Japanses Restaurant)

Job Responsibilities:

Provide excellent service and good relations with guests

Serve food and beverages professionally, adhering to high service standards

Ensure all duties are carried out according to SOP to meet and exceed standards in quality of food, service, safety and cleanliness

Assist the Restaurant Manager in daily restaurant operations

Company Benefit:

1 duty meal & uniform provided

Annual and Medical Leave

Medical benefits

Training provided

Requirement:

Able to communicate in English effectively

Positive attitude , Independent, self-initiated, and able to work in a team environment

Working Location : Mohammed Sultan Road

Interested candidate, please submit your updated resume to [email protected]

Please indicate the below information in your resume:

- Current & Expected salary
- Reason(s) for leaving
- Availability to commence work

- Photo

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Your Career

This Alliances Business Manager role will develop the full 360 degree Telco Service Provider (SP) partner led growth from leveraging partner teams and reach, especially for Managed Services. Reporting to the JAPAC Strategic Alliances Director, you will center your role on developing and growing partner led opportunities with SP partners who actively drive revenue for their business in Managed Security Services.

You will build the Go-to-Market (GTM) Plan for SP across the JAPAC Theatre as follows:

* Identify Focus Area Telco Service Providers (among the 6 geographic Areas of JAPAC Theatre)

• Executive & Business Unit Structures

• Unique Differentiator/s for each SP

• Solution Offerings to Embed PANW

* Execute & Enhance the GTM Plan

• Execute Joint Planning with Focus Partners

• Oversee Joint Solution Development

• Clarify or Develop the Market Messaging & Positioning

• Encourage Joint Sales, Presales, Channel Teams and Delivery Enablement

• Collaborate with Marketing for Demand Generation Campaigns

You will be responsible for educating and engaging the sales account teams within partners and at PANW on the benefits of tri-party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital way of life. Success in the role will also require developing a strong internal network across PANW teams, including Sales, Marketing, Area Channel Business Managers, Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow SP partner-led transactions - New Customer Acquisitions

• Embed PANW solutions into SP partners service offerings

• Business development with partners involvement to help activate them on PANW offerings

• Build a strong business network within the Area channels organizations - It is your responsibility to continue to nurture and grow your network

• Engaging with key stakeholders (PANW Area and Channel leadership, Channel Business Managers, Distributor Business Managers) to build and execute on a your SP channel plan

• As part of the overall JAPAC theater plan, activate Focus SP partners, then identify and recruit emerging SP partners who prioritise Cybersecurity in their Network or SOC go-to-market strategy

• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations

• Work well in a team environment to ensure partner and customer satisfaction

• Design compelling value proposition that inspire partners to promote our solutions 

• Work with select partners and help them build a services catalog around our cloud security offerings

• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment

• Lead regular business performance and relationship reviews with senior management and various stakeholders 

• Build and maintain activity of performance reports and activity dashboards

Working hours:

Mon - Fri (8:30am to 6pm)

Job Details:

* Handling registration for patients

* Assist in scheduling of appointments

* Answering enquiries and feedback

* Assist doctor / nurses during procedures if required

* Assist in crowd control

Job Requirements:

- Min N/O/A level, Diploma in any aspect

- Able to start immediately

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

• Patient registration
• Scheduling of appointments
• Limited patient care activities and orientation to patients and their relatives.
• Cashiering duties
• Assist in administration work
• Any ad hoc duties as assigned

Requirements:

• min. NITEC and/or Diploma and above
• Prior healthcare / customer service experience will be advantagous !!
• Excellent interpersonal and communication skills

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Responsibility:

• Responsible for provision, deployment, configuration, and administration of many different pieces of network and security-related hardware and software.
• Responsible for evaluate, test, and troubleshoot technologies when new technologies are onboard
• Responsible for provide technical support for resolution of customer problems, incidents, issues, requests, and queries
• Responsible for IT Governance on Network Security with monitoring and control tasks to ensure processes and implementations are executed correctly
• Experience with firewall rules implementation and troubleshooting upon incidents.
• Involve in update/upgrade/migration of security tools used by the team
• Maintain clear and functional documentations on process guides, technical instructions, network details, etc.
• Manage network projects & coordinate with customer to deliver solutions and initiatives timely.
• Any other adhoc duties as assigned

Requirements:

• Bachelor Degree/Diploma in Information Security or related field;
• Applicants with at least 1-3 years of relevant experience
• Strong knowledge and understanding of IT infrastructure, Network configuration & security operations
• Knowledge and understanding of Endpoint security, IDPS, WAF, APT, FW, Cloud Security will be advantageous

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

For interested candidates, please send your updated resume:

Temp Patient Service Associate (3 months Contract Convertible) *Multiple locations*

Responsibilities:

• Provide excellent frontline customer service to the patients and family members

• Attend to general enquiries

• Scheduling of appointments for patients

• Handle payment and cashiering duties

• Any ad-hoc duties given by supervisor

Requirements:

• Min GCE N/O/A Levels

• Multiple locations available (West / North / Northeast / Central)

• Able to commit on short notice

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599