• Plan and organize construction schedules, overseeing and coordinating activities.
• Thoroughly monitor construction work, examining project specifications including civil/structural, architectural, and M&E drawings.
• Generate daily, weekly, and monthly site reports.
• Ensure a safe and clean working environment, adhering to standard rules and regulations.
• Collaborate with internal and external stakeholders for operational efficiency.
• Undertake additional responsibilities as directed by the Project Manager.
• Degree in Civil Engineering
• Atleast 5 years of relevant experience.
• With MRT project experience or of a large scale project.

Reg no. R1659970

JD and qualifications below:

RESPONSIBILITIES:

• Provide world class technical support to our customers (engineer to engineer)

• Build technical relationships with our customer’s engineering teams.

• Engage customers early in design stage to achieve design win.

• Understand customers technical requirements and create concepts to solve customer’s interconnect challenges.

• Differentiate our products and services above our competitors.

• Provide design guidance to customers on innovative interconnect applications against their design requirements.

• Understand our customers technical roadmaps to co-work with various business unit development activities to customer needs.

• Some travel will be required to meet with customers within different S.E.A region.

QUALIFICATIONS:

• Bachelor’s Degree in Mechanical or Electrical/Electronic Engineering

• 3-5 years of experience in connectors application or system level interconnect requirement.

• Knowledge of power supplies, BBUs, server/GPU, storage, networking and Data Center rack level solutions is desirable.

• General knowledge of industry specifications (UL, EIA, IEC, Telcordia, etc.)

• Highly proactive, innovative, enthusiastic, passionate, with strong problem solving, and analytical thinking skills and team player.

• Excellent verbal and written communication skills – ability to communicate within a Global organization to technical and non-technical audiences and at various levels of the organization.

• Carry out equipment PM according to the plant equipment PM schedule
• Respond to breakdowns, diagnose faults and repair equipment
• Work on improvement projects to assure continuous reliability of production equipment and processes to achieve high equipment productivity and low downtime.
• Key-in SPC data for all defined equipment critical parameters
• Support all equipment installation and commissioning during plant start-up phase
• Performs other duties as assigned. Duties will vary according to the project progress and/or the specific goals of the division.

Desktop Support Engineer (L1)

Working Days: Monday to Friday

Salary: $2500-$3000

Address: Tanjong Pagar

Responsibilities:

• Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
• Manage IMAC and desk side support services.
• Manage hard and soft break fix services for laptops and desktops.
• Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
• Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
• Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
• Ensure that each Desktop Device is installed with the appropriate Desktop image.
• Manage Desktop Devices (hardware and software) incidents through to resolution.
• Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
• Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

Requirements:

• Knowledge and experience on windows 7 OS
• Experience in AD and smart hands and feet support
• Experience in supporting MAC devices and tablets
• Experience with Service management tool – ex – Service now
• Good expertise on EUC tools, remote support tools, MS office and outlook.
• Preferable to have a good understanding of Lync, VPN, and mobile device support.
• Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
• Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client is a global MNC, one of the most established pioneers in the Industrial Equipment industry. Due to business needs, they are now recruiting for Sales Engineer to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties:

• Upselling company's product range
• Expanding our customer base and acquiring new accounts.
• Conducting technical sales presentations to clients.
• Nurturing and maintaining strong client relationships.
• Collecting valuable marketing insights.

Requirements:

• Min Degree in Engineering or a related field
• Min 3 years of experience in Construction, Plumbing
• Must possess own vehicle

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

• Responsible for RTL design, simulation, and verification for ASIC/SoC products.
• Identify internal and external requirements, PPA study, RTL coding, implementation and work closely with backend team.
• Create reusable internal IPs for AI and/or in-memory computing products.
• Handle IP integration and validation and support post-Si testing and validation.

​

Requirements:

• Degree in Electrical Engineering or equivalent
• At least 5 years of RTL/SoC/digital design with pre-layout simulation and post-layout simulation experience.
• Strong knowledge with Verilog and system Verilog, VCS, Verdi or other industry standard tools.
• Familiarity with AMBA APB AXI Protocol, RISC/Arm or other core architectures.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Attend working sessions and interact with clients to address technical queries in person as required.
• Communicate and clarify technical questions via email and phone conversations with clients.
• Proficient in interpreting Shop drawings and Single Line Diagrams.
• Possess knowledge of Basic Testing and Commissioning procedures for equipment and cables.
• Capable of preparing Method Statements, Risk Assessment Plans, schedules, and other necessary project documentation.
• Lead and supervise workers to ensure project progress and adhere to site safety standards.
• Develop and create a transition plan.

Requirements:

• Minimum Degree in Electrical or Electronics field.
• Minimum 5 years of experience in relevant field.
• Experience in LTA works.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Founded in 1919 Rawlplug developed and patented the first ever professional wall fixing.

We expanded dramatically and today we are one of the world's leading manufacturers of professional anchoring and fixing systems, used in construction, industrial and retail markets, with distribution on every continent and 100 years of industry experience.

The Role:

Currently we are looking for an experienced and self-driven Service Technician to join our team.

As an Service Technician, you will be responsible for providing after sales support for Rawlplug's customers in terms of servicing of Power Tools.

We are looking for committed professional with a friendly approach.

Key responsibilities:

• Perform diagnostics, maintenance, installation and repairs of Company's Power Tools.
• Assist customers in technical solution and problem solving by performing testing & repair works.
• Analysis, interpretation & troubleshooting of Power Tools.
• Monitor inventory of spare parts and equipment.
• Keep a track of history service repairs.
• Maintain cleanliness and safey at work area.

Key requirements for a perfect candidate:

• At least a Diploma in Engineering fields.
• At least 1 year in technical service of power tools.
• Experience with power tools and diagnostic tools.
• Hand on experience with power tools.
• English speaking.
• IT literate with good communication skills.
• Able and willing to learn about products.
• Patient and friendly personality.
• Team player.
• Good time-management skills.
• Detailed & organised.

We look forward to receiving your application and regret that only shortlisted candidates will be notified.

Job descriptions:

• Undertake construction supervision as RE of underground building works and civil infrastructure, involving site inspection, meetings and review of drawings and method statements in accordance to customer specifications, applicable codes, standards and other generally accepted practices
• Carry out independent design checks for temporary formwork and formwork support system
• Keep quality records of all works, monitor and report on work progress
• Review and comment on contractor's submissions
• To review and supervise safety, environmental and health matters
• Station full-time on site to support Senior Resident Engineers (SRE) and the QP(S) with projects

Requirements:

• Experience in Underground work/ viaduct work
• Minimum Diploma in Civil and/or Structural Engineering from an established institution and/or qualification accredited by JAC of IES/ACES as QSS
• Minimum 3 years of relevant experience as RE for LTA project (MRT, underground, tunnelling works) or PUB project
• Has good working knowledge of Geotechnical and instrumentation works and compliance to Singapore Building Regulations
• Good analytical ability with strong verbal and written communication skills
• Independent, organized with positive work attitude

Working Location:

• LTA / PUB projects

Element has an opportunity for an Associate Engineer to join our rapidly expanding team. In this role, you will perform a variety of routine and non-routine testing assignments within the department assigned and insures timely and accurate test results under minimal direct supervision.

This role is based in Sungei Kadut Loop, Singapore.

Job Duties:

• Provide technical and engineering leadership, and supports the development of new technologies within a local laboratory and be accountable for accurate and timely release of testing data to customers including sign-offs of quality control data as acceptable
• Be expected to obtain guidance in non-routine situation testing and have the ability to oversee standard and/or routine technical problem solving activities
• Interact with customers on technical issues and questions and provide Input and support on business development opportunities with new or existing customers
• Be confident in making both formal and informal presentations on conventional and/or routine testing to a wide range of stakeholders and assist in the professional development of novice technicians and engineers within the local laboratory and carry out crucial examination and implementation of testing concepts and data
• Utilize an assortment of skill, methods, procedures and materials in advanced testing analysis and be adept at drawing on internal knowledge as well as industry and/or academic resources in reaching testing conclusions

Job Requirements:

• Possess a Bachelor Degree in Materials Science, Materials Engineering or Civil Engineering
• Have a minimum of 2 years’ pertinent post degree engineering experience, or advanced academic/professional qualifications
• Possesses a demonstrated ability to apply academic knowledge within the context of Element’s business and working knowledge of laboratory safety
• In-depth understanding of testing concepts
• Can analyze and compiles testing data from the tests performed
• Possess strong computer skills

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

• ResponsibilitiesCooperate with LAM FSE to install LAM tools on the Micron site
• Required tool installation or semiconductor-related experience (if LAM tool installation experience is preferred)
• Required overseas travel (travel location: Taiwan, Japan, South Korea)
• Need to work shifts and overtime. Shift allowance and overtime pay will be paid separately.

Good knowledge of every type of piping drawing such as Isometric, general arrangement, and P&ID.

Well knowledge of driving with holding a Singapore valid / qualified driving license. Driving experience more than 3 years in Singapore

Preparing as built Isometric as per site condition.
Preparing Isometric by referring General Arrangement drawing.
Piping fabrication of various sizes of pipes and material class.
Routine inspection of progress of work.
Fabrication and installation of A/G and U/G piping works at different areas.
Coordinating work assignments with subordinates and superiors.
Attending construction coordination meetings.
Other job related responsibilities by implementing safety regulations and procedures in order to protect life and property.
Material traceability, Mill test certificate verification for client approval.
Heat No control as per MTC and NACE satisfaction as per Mill test certificate.
Verification of material satisfaction / identification and properly punch marked or not in all fittings and pipes.
Verification of wall thickness / schedule of pipe and color coding as specified in MTC by physical inspection.
Controlling traceability number during fabrication & erection.
Monitoring air blowing, water flushing, tightness test, inerting, in hence cleaning, degreasing, and chemical cleaning activities.
Reinstatement activities and making punch list as per P&ID of those system accepted by the owner.

Responsible for supervision of fabrication and installation of piping items as per drawings and.Client’s specifications.

Responsible for Material required and follow up with it.

Responsible for planned progress schedule without compromising quality and safety.

Fit or assisted in fitting valves, couplings, or assemblies to pumps, or systems, using hand tools.

Full set up of laser, blue print reading, layout, able to operate most machines and hand tools.

Inventory of tools and materials Basic knowledge of use of small hand tools and some power tools. Provide assistance to workers engaged in construction or extraction activities, using hand tools or other equipment.

Operated hand tools to grind or bolt-up pipes or iron.

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement

Are you interested in joining one of the leading consulting companies, creating value for customers, people and societies world-wide? Are you a dedicated and proactive engineering and have experience in underground MRT stations and tunnels? If you can answer 'yes' to both questions, this could be the next step in your career.

JOIN COWI INTERNATIONAL's TEAM IN SINGAPORE

With over 93 offices worldwide, COWI is a leading international consulting group providing clients with innovative and sustainable solutions to complex challenges within transportation, energy, environment, water, industry, buildings and planning. Together with our over 6,500 dedicated professionals, COWI pushes the boundaries of engineering design around the globe.

As a member of the SE Asia team, you will support local and international projects across the transportation and energy sectors, including railways, highways, metros, marine, wind, hydro, and more.

You will be joined by hundreds of skilled experts, collaborating over the entire lifecycle of a project – from idea, concept and design to operation and maintenance within our portfolio of tunnels & underground structures, bridges, complex structures, ground engineering and reclamation projects.

DESIGN THE FUTURE WITH A GLOBAL TEAM OF EXPERTS

We are looking for a Tunnel Engineer to join our global team of experts and work closely within our local Singapore team. You will be responsible for the development and delivery of tunnel design solutions within the water, wastewater, and transit sectors. In addition, you will also support our signature water and transportation projects located across the globe.

On a day-to-day basis, you will be responsible for:

• Analysis and design of bored tunnel, mined tunnel, or Cut & Cover tunnel, shaft, TBM face pressure etc including writing design report
• Review engineering and analysis for the design of tunnels and shafts in soft ground, mixed conditions and rock (primary support and final lining) which will include the use of various tunnel construction methods such as drill and blast, sequential excavation method (SEM), or TBM
• Interpret and organise design results into project documentation such as Technical Memos, Geotechnical Data, Interpretive, or Baseline Reports, or Basis of Design reports
• Coordinate with other leading engineers to facilitate staff engagement and adequate on-the-job training of the design and delivery teams
• Characterise and classify ground conditions for different tunnelling methods based on geotechnical information
• Communicate design work through preparation of drawing sketches indicating support types, geometry, construction sequencing, and instrumentation
• Use tunnel analysis and design software such as FLAC/FLAC3D, Phase2, Plaxis, Staad Pro/SAP2000 and/or others
• Work in multidisciplinary teams for delivery of small, medium, and large-scale projects
• Ensuring that design, assessments and checking of designs are in accordance with the current Standards, Codes of Practice and Best Practice
• Review/checking/approval of designs, assessments and calculations in accordance with quality procedures
• Coordination of work undertaken by external sub-contractors and design checkers and Client management

COWI is a leader within our field, because our employees are leaders within theirs. We invite you to learn from the best and realise your potential in an outstanding environment, where we collaborate on shaping tomorrow's societies. Alongside your manager, you outline the path for your development and build your expertise on a day-to-day basis, working on global and local assignments.

YOUR SKILLS. OUR TEAM. TOGETHER WE DESIGN THE FUTURE

Your skills are the key to our success. Working across borders and disciplines, we share knowledge and build strong relationships with colleagues and customers. You contribute with your expertise and get to learn from the best.

To succeed in this position, we believe that you should have an attitude of taking initiative, enthusiasm, eagerness to learn, teamwork, creativity.

Furthermore, you should have:

• Bachelor of Science (or Master of Science preferred) in Underground Construction / Tunnelling, Geotechnical, or Structural Engineering combined with 3+ years of related experience in the tunnel and/or underground infrastructure
• Hold a recognised Engineering degree by Professional Engineering Board (Singapore)
• Strong technical expertise in the design and construction of tunnels, shafts and other similar underground structures.
• A high level of proficiency in 2D and 3D geo-structural analysis software such as STAAD.Pro, Plaxis, FLAC3D, UDEC, SWedge, UnWedge, SNAIL or similar programs.
• Have experience of working in a design environment in Singapore (mandatory)
• Leadership capabilities proven by past supervisory roles
• Good time-management skills, ability to multi-task, and ability to sustain focus on longer tasks
• Ability to work across different geographical areas including distributed work centres
• Ability and willingness to travel
• Have sound understanding of DfS Regulations, specifically the designer's requirements and the risk assessment process
• Have experience in designing of Bored tunnel and mined tunnel (mandatory)
• Have experience in the civil engineering and underground construction sectors - both on site and in design office is preferred
• Have ability to manage small projects and interface with other disciplines

Job scope

Verifying warranty and service contract coverage using in house system

Order & issue PO to supplier for spare parts require for repair and servicing per requisition from servicing team/mechanics

Liaise with internal and external parties for processing of ordering spare part

Provide quotations to vehicle owner for service/repair jobs

Expedite parts arrival, verify PO & invoice from supplier prior handling to servicing team

Tracking servicing and repair job

Attend to walk in client enquiry

Attend to phone calls and customers enquiries

Attend in customer bookings and explain the terms of service/rental or lease agreements

Liaise with administrative staff on the completion of all papers works with the customers and payment collection

Maintain proper record of documents and correspondence

Ensure the servicing of all rental car are timely

Monitoring the entire process repair for customer vehicle under service/repair/claim

Negotiate and close deal, and handle complaints or objections

Handle stock of brand-new vehicles such as take photo and arrange/send for inspection

Handle customer requests on a timely manner and collect all necessary information and documentation

Build and maintain strategic relationship with existing clients and partners with the aim of increasing sales

Ensuring client requirements are addressed to their satisfaction

Issue invoice for service and repair vehicle

Preparing paper works for all rental agreement and sales/purchase agreement

Providing quotation for potential long-term leasing client

To drop of car on and off timely around in workshop

Complete any ad-hoc task given

Working Hours

6 days work week (Mon-Fri 0845-1745, Sat 0845-1600)

No overtime work

Working Location

160 Sin Ming Drive #03-03 Sin Ming Autocity Singapore 575722

Job Requirements

Enjoy interacting and helping clients

Be able to effectively communicate with clients

Motivated and driven personality

Able to multi task

Class 3 Driving licence

Senior/ Engineer Field Applications

Responsibilities

• Responsible for creating business opportunities with potential customers in Singapore and ASEAN region
• Provides technical support to customers throughout the R&D cycle till completion
• Drives design win and demand creation revenue for the company
• Conduct technical product training for internal/external customers

Requirements

• Degree/Diploma in Electronics or Electrical Engineering or equivalent
• Minimum 3 years of FAE working experience in a semiconductor distributor or manufacturer environment
• Competent technical knowledge and a good understanding of different electronics circuitry; Analog, power management, Microcontroller, interfaces
• RF & Microwave experience in Comms, Radar, Instrumentation, Defence, etc. is a plus
• Individual contributor yet a team player
• Good communication, and interpersonal skills
• Able to travel on short notice

Company Reg No.: 201131609D, Licence No.: 11C4684, Reg No: R1655133, Ashraf Ali

Position: Production Support (IHS Markit EDM solutions, Tectia scripting, Control-M)
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Alexandra

Key Skills:
- IHS Markit EDM solutions
- MS SQL Database knowledge
- Windows NT batch, Tectia SFTP scripts skills
- Asset Management Business functional knowledge

Job Objectives

• To provide proactive, timely, effective and efficient support to the business users
• To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
• To own issues and projects, and work with the various teams to develop solutions for the users
• To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Responsibilities:

• The Production Support person is responsible for managing the Enterprise Data Management application including web GUI, SQL database and Tectia SFTP batch scripts.
• Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects
• Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
• Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management
• Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues
• Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements
• Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved
• Embrace standard Change Control Management practices, procedures and guidelines for application releases
• Engage vendor to provide solutions for the stability and sustainability of the production environment.
• Participate in annual DR/BCM activities or infrastructure related upgrade
• Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Job Requirements:

• Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling
• Min. Diploma in Computer Science / Engineering or related disciplines
• Min. 2 years of hands-on application management experience, preferably in the Asset Management business
• Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler
• Good team player, Independent, proactive and self-starter with excellent interpersonal and communication skills

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Responsibilities

• Support the day-to-day activities of the Digital Workplace Team, handling service requests and incidents.

• Effectively communicate with end users and stakeholders in both Technology and Business teams.

• Take charge of projects and oversee various products within the Digital Workplace domain.

• Engage in diverse projects concerning Digital Workplace technologies.

• Convert business requirements into functional design specifications.

• Create and manage documents, guidelines, and operating procedures for the Digital Workplace.

• Conduct research to assess emerging technologies and stay updated on the latest trends in the Digital Workplace arena.

• Execute proof-of-concepts to verify new technologies and features within the Digital Workplace.

• Adhere to the change management process, including initiating changes, presenting them in CAB meetings, and implementing them in relevant systems.

• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Practical experience with Digital Workplace tools such as Microsoft Office 365, VMWare Workspace One, Microsoft Deployment Toolkit, Video Conferencing, Active Directory, or similar productivity and endpoint management products.

• Demonstrated ability to quickly acclimate and grasp new technologies and tools within the Digital Workplace environment, utilizing peer learning, mentorship, and training opportunities.

• Proficiency in conducting training sessions for both team members and users is advantageous.

• Possesses a results-driven mindset capable of translating business requirements into actionable outcomes. • Collaborative team player adept at working with diverse stakeholders to accomplish security objectives.

• Demonstrated ability to swiftly learn and adapt to rapidly evolving technology landscapes.

• Knowledgeable about current IT industry trends and solutions.

• This position is part of the Global Digital Workplace Team based in Singapore.

• Occasional extended hours and/or on-call support may be necessary on a case-by-case basis.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Software Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Responsible for the implementation of technical projects and Industry 4.0 software solutions.
• Provides consultation and support to clients regarding software solutions and their integration into existing IT systems.
• Serving as a point of contact concerning the matters related to software systems, network administration as well as computer environments.
• Assess value chain process and tailor/modify software solutions to align with specific customer requirements.
• Provide software support, to coordinating and maintaining effective communication with machines sales team and other project teams.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum training or diploma/degree in Computer Science / Mechanical Engineering / System Engineer or other relevant field studies
• Minimum 2 years’ relevant working experience in software systems
• Experience with CAD/CAM software programming would be advantageous

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141(Tan Su Yee)

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The Opportunity

• Work with a well-established computer and electronics company
• Working Hour: Monday – Friday 9am – 6pm
• Work location: Central

The Talent

• Provide IT support and troubleshooting services to VIP and general users via phone, email, or remote access;
• Assess user requirements and escalate VIP issues for quick resolution;
• Work with service delivery team to remediate and escalate internally any VIP tickets/incidents;
• Prioritize VIP tickets/incidents over general user incidents/tickets;
• Perform handovers and collection of devices and perform onboarding and deboarding activities at the time of handover;
• Set up and configure new laptops and desktops and ensure other account provisioning activities;
• Coordinate with vendor and ensure repairs are processed;
• Create and maintain technical documentation and manuals and educate users on best practices.

The Job

Responsibilities

• Solve VIP or general user problems quickly and escalate VIP issues for faster resolution.
• Work with service delivery to handle VIP tickets/incidents and prioritize them over general user tickets/incidents.
• Help users with their hardware, software, and networking issues using the customer's documentation and material for their systems and applications.
• Guide users with simple, step-by-step instructions and do remote and VIP troubleshooting.
• Find and fix technical issues in logs and confirm with clients that their systems are functional.
• Manage handovers and collection of devices and do onboarding and deboarding activities following the customer's checklist.
• Set up and configure new laptops and desktops and do other account provisioning activities before giving the end user device.
• Work with vendor and ensure repairs are done and own incidents involving DaaS devices and track them end to end.
• Create and update technical documentation and manuals and teach users best practices.
• Use effective project and change management practices to ensure solutions meet the requirements.
• Collaborate with internal and external airport stakeholders to identify and resolve incidents quickly.
• Work with technical teams, both internal and external, to propose and measure technical solutions.
• Provide customer with customer/client experience as per the service levels in this SOW.
• Do administrative support duties as required to meet operational objectives.
• Assist and support colleagues in IT-related matters.
• Log, allocate, and update calls in the IT helpdesk software and follow the customers' ITSM.
• Ensure customer satisfaction by responding to tickets within the SLA.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

Description -

Let your passion for service come alive in your profession. You thrive on lending a helping hand in helping those who need assistance and always take responsibility to ensure all given tasks are completed promptly. If you have an outgoing personality and enjoy talking to people, and pride yourself in having a soothing and reassuring voice, you are warmly invited to apply to join our dynamic team.

As the service ambassador of our company, you will identify and address customers' uncertainties. You will offer solutions and lend a helping hand in alleviating their concerns. Your active listening and reassuring voice will come a long way in ensuring that our policyholders' enquiries are handled in a prompt and professional manner on a daily basis and that our Contact Centre remains the preferred way for our customers to reach us.

You will be required to:

• Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility

• Empathize with customers, and offer clear and relevant advice

• Provide policy recommendations and refer customers to client advisers for more comprehensive explanations

• Perform post-case administration for future reference

Qualifications -

To join us as a Customer Service Officer (Contact Centre), you should:

• Have obtained NITEC cert, diploma or degree in any field. Relevant insurance certification will be an advantage

• Have at least 2 years of experience in customer service, preferably in a contact centre

• Enjoy people engagement and providing sound advice, have patience in dealing with complex problems

• Have strong interpersonal skills and the ability to answer queries clearly over the phone

• Be result-oriented and enjoy seeing tangible results of your hard work

This is a contract-based position, and attractive remunerations and monthly incentives will await you if you are a successful candidate.

Our contact centre is located within walking distance from Tampines MRT station. You should be able to commit to a 5-day work week from 9am to 6pm.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns.

Responsibilities:

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained
• Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
• Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
• Automates manual release activities
• Designs, develops, and maintains automated test suites (integration, regression, performance)
• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Skills:

• Application Development
• Automation
• Influence
• Solution Design
• Technical Strategy Development
• Architecture
• Business Acumen
• DevOps Practices
• Result Orientation
• Solution Delivery Process
• Analytical Thinking
• Collaboration
• Data Management
• Risk Management
• Test Engineering

Job scope:

- Report and communicate with Japan management team

- Formulate and recommend policies, objectives and long-range plans to ensure the most effective operation of field sales activities. Disseminate and ensure compliance with approved policies, objectives and plans.

- Plan, control and direct activities of the field operations to obtain maximum sales volume and required Company standards of quality, service and cleanliness and to develop maximum sales potential and profitability.

- Oversee store repairs and maintenance program to ensure provision for efficient and effective preventive and breakdown maintenance in minimizing disruption to restaurant operations.

- Report on operating results, comparing actual performance with budget and established ‘objectives’.

- Prepare annual/quarterly budgets and submit to Japan for approval

- Recommend and implement corrective profit action as required.

- Carry out Business Development Role

- Participate in and, where appropriate, initiate investigation and planning associated with market development (new restaurant built, image enhancement, relocation), restaurant design/layout and equipment evaluation.

- Liaise with and ensure that all service functional areas provide required support to restaurant operations in achievement of the Department’s objectives (Marketing, Finance, Human Resources, Procurement, Food System and Shop Development).

- Partner with Marketing and R&D departments to formulate plans to improve the branding.

- Any other ad-hoc duties assigned.

Requirement:

- Japanese speaking at business level

- Minimum 8 years of experience in managing sales or marketing teams

- Sharp negotiation and networking skills

- Organizational skills

- Strong analytical and problem-solving skills

- Educational background in business, marketing, or finance

- Able to work under pressure

To support and promote children’s well-being through. in supporting our Tinkle Friend Services, which includes the helpline and chatline, developing resources to support children’s mental well-being through various channels. To develop evidence-informed group work and workshops for children and work systemically with educators/parents, so as to support the holistic development of the child. Conduct rigorous assessment and provide basic psychosocial, behavioural interventions to children in need. The purpose is to ensure that child’s mental well-being is supported so that they can be resilient and grow up strong and healthy.

• To support in the Tinkle Friend helpline and chatline to provide support to ensure children’s safety and promote well-being.
• To co-develop, design, plan, facilitate, monitor, evaluate and review services to address children’s related concerns (i.e bullying, protective behaviours, resilience, anger management, etc)
• To support in building children’s mental wellness (e.g building resilience, supporting them to regulate their emotions, equipping them with protective behaviours, building their pro-social skills) and other emerging needs (e.g bullying) through programme development and facilitating groupwork and workshops for children.
• Implement individual and group intervention plans and monitor progress
• Review effectiveness of intervention for children, caregiver and/or parents
• Maintain up to date case documentation
• To work collaboratively with child’s support networks-parents, educators and community partners to address the needs
• Conduct risk assessment, safety planning and implement safety plans as appropriate.
• To support identified children-in-risk through casework & counselling
• Broker with agencies and make service referrals, when required
• Work closely with Research Department to develop/refine evaluation tools for group work interventions
• To support and grow our pool of volunteers to be advocates and ambassadors in promoting children’s well-being

Key Requirements:

• Degree in social work/counselling/psychology or in related discipline or Post graduate diploma in social work
• At least 3 years of experience working with children (7-12 years old) and parents in counselling, casework, programme development or group work.
• Experience working with volunteers
• Programme development
• Case work and counselling skills
• Strong group work facilitation skills
• Good written and oral communication
• Trained in SSSG
• Trauma-informed
• Able to provide psychological first aid
• Possess knowledge of the social service and school landscape/resources
• Ability to do basic research and evaluation
• Able to conduct environmental scans and assess community needs
• Excellent interpersonal skills and a team player
• Strong engagement skills with various stakeholders.
• Able to work independently and in a team
• Experienced in creative engagements for social service programmes
• High levels of initiative

Other Requirements:

• Keen interest to work with children and the other systems in the child’s life (e.g. parents, educators, case workers, volunteers, etc)
• An insightful and reflective team player
• High levels of initiative, adaptability and responsibility.
• Proficient in Microsoft, Canva or other design softwares
• Strong administrative skills
• High levels of initiative, adaptability and willingness to grow professionally with the organization
• Be willing to work till 7pm minimally once a week