Working Location : Kallang Sector

Bonus : Variable

Benefits : Group Medical Insurance + Dental

Two shifts will be offered, Day Shift 8:20am to 5:50pm (Monday to Friday) or Night Shift 5:50pm to 5:50am (Monday to Thursday)

Job Duties:

• Troubleshoot all products/test equipment on the production floor.
• Debug and repair production line rejects.
• Liaise with different departments on resolving various issues.
• Able to work well in a cross functional team.
• Perform Electrical/Electronic analysis and compile report for failure analysis purposes.
• Provide real time feedback on the process related defects.
• Support production on setting up of equipment, jigs and fixtures.
• Any other ad-hoc general activities by superior.

Requirements:

• Diploma/Degree with 3 years’ relevant experience for Engineer level.
• Familiar with test system, debug and repair in PCBA.
• Good Knowledge in Analog and Digital Circuits.
• Effective communicator and team player who can work well in cross functional teams.
• Two shifts will be offered, Morning Shift 8:20am to 5:50pm (Monday to Friday) / Night Shift 5:50pm to 5:50am (Monday to Thursday).

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (L1) plays an important role in making sure that happens.

Role and Responsibilities

• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Provide prompt and accurate feedback to customers
• Refer to internal database or resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritize and manage several open issues at one time
• Follow up with clients to ensure the systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Maintain jovial relationships with clients
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Service Desk Support Consultant (L1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients

Education Qualifications and Requirements

• Diploma in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Basic knowledge of cloud concepts and networking,
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Responsibilities:

• Offer technical assistance to clients through phone, email, and chat channels to resolve issues related to our digital solutions.
• Identify and troubleshoot software, hardware, and network problems, collaborating with the development team for resolution.
• Monitor application-related alerts and provide proactive services.
• Escalate complex issues to senior support staff or developers and ensure timely follow-up on resolutions.
• Plan and implement strategies and configuration changes to ensure optimal quality assurance for all applications.
• Create and update technical documentation and knowledge base articles.
• Participate in testing new digital solutions and features.
• Provide training and support to clients for effective use of our digital solutions.
• Collaborate with cross-functional teams to enhance digital solutions and ensure a positive customer experience.

Requirements:

• Possess a Bachelor’s degree or Diploma in Computer Science, Information Technology, Electronics, or a related field.
• Previous experience in technical support, preferably in a software or SaaS company.
• Knowledge of programming languages and Linux Operating System is advantageous.
• Strong understanding of web-based applications, mobile applications, and APIs.
• Familiarity with software development processes and methodologies.
• Knowledge of networking concepts and ability to troubleshoot networking issues.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Flexibility to work varying hours to support clients in different time zones.
• Willingness to attend onboard vessels/sites.

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities:

• Coordinate and Supervise project work on various site
• Manage project schedule efficiently
• Review M & E Drawings
• Follow up on drawing discrepancies
• Implement project planning, design, material requisition, cost control and documentation
• Ensure smooth progress of works on site and timely completion
• Liaise closely with clients, consultants, and suppliers on all project related matter

Requirements:

• ITE/Poly/Diploma/Degree in Electrical in any engineering field
• Prior experience in interior fit out works would be an added advantage
• Office proficient in (AutoCAD/Microsoft Office/Microsoft Project)
• Fluent in English, both written & spoken
• Independent, resourceful, pro-active and team player
• Possess good organization, planning and project management skills
• Ability to work under tight deadlines

• Prepare, schedule, coordinate and monitor the assigned engineering projects
• Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications
• Interact daily with the clients to interpret their needs and requirements and represent them in the field
• Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status
• Assign responsibilities and mentor project team
• Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support
• Review engineering deliverables and initiate appropriate corrective actions

• Proven working experience as a Project Engineer
• Excellent knowledge of design and visualisations software such as AutoCAD
• Advanced MS Office skills
• Familiarity with rules, regulations, best practices and performance standards
• Ability to work with multiple discipline projects
• Project management and supervision skills
• Decision making ability and leadership skills
• Current engineer license
• Time management and organization skills
• BS degree in Engineering or relevant field

Job Responsibilities

• To supervise Drivers, Operators, General workers and maintenance of equipment at site.
• Assist and support Project Manager in handling and monitoring smooth progress of project.
• To ensure and carried out site work in accordance to construction programme safetly.
• Must be familiar with all roads, drainage, sewers and all other infrastructure construction.
• To carry out all site works issues and ad-hoc duties when instructed.

Requirements

• Candidate must possess Bachelor’s degree in Civil Engineering (RE Recognised)
• Candidate to possess relevant certificates and Building Construction Supervisors Safety Course Certificate (BCSS)
• At least 3 years of working experience in the related field
• Preferably with Class 3 Driving Licence
• Good communication, self-initiative and interpersonal skills

• Up to basic $4,500 + Bonus!
• Permanent position, based in HQ at Paya lebar, 5 workdays

Our client is a reputable MNC and leading A1 main contractor diverse in civil, and infrastructure projects.

Job Responsibilities:

• Reporting to the PM/ CM
• Either participate in HQ Tender or participate in the latest Railway project.
• Overseeing the construction activities, planning, implementation, and monitoring work schedules in accordance with the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Managing interfaces with other contractors working on the project.
• Prepare project progressive report to the Project Manager/Project Director.
• Prepare report and method statement.
• Monitor ongoing construction activities.

Job Requirements:

• Degree in Civil Engineering or its equivalent

Other Information:

To apply please click on APPLY NOW to submit your resume with the following details :

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified.

Lionel Cheow

EA License | 14C7092

EA Registration Number | R1105005

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.

• Offer support for hardware components such as desktops, notebooks, printers, and scanners.

• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.

• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.

• Perform printer maintenance.

• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer #Ittechnician

Our client is from Oil and Gas industry. They are looking for a Senior Process Engineer to assist their team for the next phase of their business. They are located in West.

Duties:

• Provide technical support for routine and non-routine production activities.
• Develop best practices to improve production safety, reliability, and efficiency.
• Evaluate current production activities and implement continuous process improvements.
• Troubleshoot process and equipment problems to enhance operational reliability and efficiency.
• Measure plant performance, including power consumption index and process availability.
• Undertake energy efficiency and optimization projects as required.
• Manage alarm systems and ensure robust operations.
• Lead Management of Change projects for terminal modifications.
• Participate in safety evaluations, inspections, and emergency response efforts as needed.

Requirements:

• Minimum Bachelors Degree in Chemical Engineering or any relevant field.
• Minimum 3 to 5 years experience in Oil and Gas Industry or any relevant industry.
• Prior experience in handling process safety in plant design is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Senior Vave Engineer

Work Location: Yishun Industrial Park A [ Canberra MRT] / Have company transport

Salary: $4000 - $6000

Working Days: 5 Days // 8am/8.30am - 5.30pm/6pm

Requirements

• Minimum Degree or Diploma with 5 years experiences in Mechanical / Electrical /Electronic Engineering
• Minimum 5 years of Supplier Commodity or Sourcing Management, with Engineering related experience

Main Responsibility

• Main responsibility for the product-related global technical change management in PSG to product end of life
• Value Analysis and Value Engineering Changes, drive cost improvement in close collaboration with Engineering on product cost

Job scope:

• Reporting to Manager / Senior Manager
• Organize, conduct Value Analysis and Value Engineering, to ensure design / cost effectiveness
• Verification of ECP, in close cooperation with R&D Engineer, Project Manager, Production and Source members. Check for optimal feasibility and if necessary, make additions or corrections.
• Responsible for presenting impact of change to PSG with costs, lead-times, scrap risk & forecasted effectivity dates
• Main responsibility for product change management and its implementation in SAP/Teamcenter including participation in PSG meeting / similar meetings
• PSG prioritisation and decision making of lead, PSG or Procurement Engineer – escalate where change outside of PSG capacity
• Carry out assigned task by the Manager / Senior Manager

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Our client is a global manufacturer of process measurement technology. Due to business needs, they are now recruiting a Technical Sales Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Establish and nurture connections with current and prospective clients, collaborators, and relevant stakeholders.
• Initiate and guide discussions on both general sales opportunities and technical/commercial aspects. Participate in regional marketing events and networking sessions.
• Collect and assess information on customer/competitor activities, products, and industry trends, preparing market intelligence reports.
• Collaborate closely with the product development team to meet client needs. Conduct presentations on products to existing and potential clients.

Requirements:

• Minimum Diploma in related field
• At least 1 year experience in related field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities:

- Prepare material requisition lists for job requirements.

- Plan and design electrical switchboards, consoles and control panels according to customer's requirements and company standards.

- Prepare approval drawings, shop drawings, final drawings / documents, short circuit calculations, instruction manuals as required for submission to clients and shop floor production.

- Co-ordinate with clients and consultants on the technical requirements. Attend technical discussions with clients and consultants when required.

- Feed back to Sales & Marketing Department on the changes of technical requirements by clients for claims of additional costs and time.

- Check and follow-up on design and shop drawings with production departments.

- Develop and improve on design of electrical switchboards, consoles and control panels. While taking note of quality, standard, cost effective designs are to be considered.

- Assist and advise Sales & Marketing Department on technical matters, provide technical backup for securing of contracts.

- Carry out other responsibilities as and when assigned by the superiors.

- Follow the procedures of design control, documentation and data control, and quality system of the total Quality Management System

Job Requirements:

- Diploma in Electrical . Marina or equivalent

- 1 – 2 years of relevant experience

- Relevant experience with Switchboard Design

- Able to start work immediate

You will play a vital role in designing, developing, and maintaining core software platforms that underpin our products and services. You will collaborate with cross-functional teams, including software developers, system administrators, and other engineers, to ensure the reliability, scalability, and performance of the software infrastructure.

What You Will Do:

• Platform Development: Design, develop, and maintain the software platforms that serve as the foundation for our products, ensuring they meet high-quality standards.
• System Architecture: Contribute to the design and architecture of software systems to meet current and future requirements, while considering scalability, security, and performance.
• Infrastructure as Code (IaC): Implement and manage infrastructure as code practices, automating deployment and maintenance processes using tools like Terraform, Ansible, or similar technologies.
• Monitoring and Maintenance: Establish and maintain proactive monitoring, alerting, and incident response processes to ensure platform availability and performance.
• Security: Implement security best practices and collaborate with the security team to ensure the platform's protection against potential threats.
• Collaboration: Work closely with software developers to facilitate seamless integration of applications with the platform, resolve compatibility issues, and provide technical guidance.
• Documentation: Create and maintain comprehensive documentation for the platform, including system architecture, deployment procedures, and troubleshooting guides.
• Continuous Improvement: Stay updated on industry best practices, emerging technologies, and trends, and continuously seek ways to enhance platform performance and reliability.

What You Will Bring In:

• Relevant experience with a focus on platform development and infrastructure.
• Familiarity with containerization and orchestration technologies (Docker, Kubernetes).
• Expertise in Azure Cloud
• Experience in VDI deployment
• Excellent problem-solving skills and the ability to work collaboratively in a team environment.
• Good communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Experience with Citrix implementations and management

Job Description

• Design engineering structure according to technical requirements as defined by contract, class rules and specific standard within quality, time and cost given.
• Prepare and provide design calculation / BOM / general arrangement / sectional drawings.
• Produce accurate assembly / detail drawings within an agreed time scale.
• Ensure drawing list are updated.
• Ensure production drawings and documents are completed and issued on time.
• Update and understand know-how on rules, class, authorities and etc.
• Prepare 3rd party approval submission documents.
• Investigate scope of re-work / modification brought forward by the Production.
• Able to use STAADPro is a must to perform design calculation.
• Perform engineering coordination / drafting (drawings) / checking as and when required.
• Any other duties as assigned.

Job Requirement

• Degree / Diploma in Engineering or equivalent.
• Minimum 5 years of relevant experience preferably in similar industry.
• Software knowledge in STAADPro is a must.
• Hands on AutoCAD and drafting knowledge.
• Organised, meticulous, team player with sense of responsibility.

Cloud Engineer

Responsibilities:

• Develop cloud infrastructure solutions which includes multi/hybrid cloud design and implementation.
• Manage teams in implementing cloud-native frameworks for enterprise infrastructure.
• Develop and implement best-in-class processes, metrics and practices.
• Design, operations, and support of private/public/hybrid cloud infrastructure including Security.
• Perform daily performance monitoring, analysis and maintenance.
• Ensuring the proposed cloud architectures and solutions are exhibit scalability, maintainability, performance, and security and compliant with client's standards.
• Provide needed technical and operation documentation.

Requirements:

• 6 years of experience in a technical role in the industry or equivalent experience.
• Deep technical expertise on Azure services and products.
• Experience in cloud-based deployment and management in IaaS, PaaS and SaaS environments.
• Experience in Azure, Cloud infra Security Experience and data security.
• Certified in Azure is desired.
• Experience in GCC and Cloud Native DevOps needed.
• Experience in implementing SHIP & HATS
• Advance scripting / coding skills for IaC (Terraform / Ansible) desirable.

This position is only open to candidates that is currently residing in Singapore. We regret to inform that only shortlisted candidates will be contacted.

Responsibilities:

• Understand business requirements or problem statements to develop business applications to drive value
• Liaise with end-users to identify any efficiencies, bottlenecks, and areas for workflow and work process improvements
• Provide expertise and guidance to end-users on the potential use of Microsoft 365 apps to improve work efficiency
• Convert manual processes/workflows to automation by designing and developing applications using the Microsoft Power Platform, including Power Apps, MS Flows/Power Automate, Power BI, etc.
• Communicate and work with multiple stakeholders and vendors to plan schedules for development and implementation of business applications
• Perform end-to-end testing, troubleshooting and end-user support
• Maintain and update applications developed as well as create and maintain documentation in the form of user guides for knowledge retention
• Conduct technical trainings and support for improvement of staff's skills in Microsoft 365 tools and other systems

Requirements:

• Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 1 to 5 years of relevant experiences in workflow improvement and business analysis.
• Proficient in Workflow automation using Power Automate
• Good Knowledge of Microsoft 365 Technologies and SharePoint Online
• Knowledge of Business Process Automation, Procurement and Accounting System will be an advantage
• Possess any of the Microsoft Certification will be an advantage: MS-900, PL-900, PL-100, PL-200, PL-400, PL-500 and/or PL-600

To apply, please visit www.gmprecruit.com and search for Job Reference: 23839

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

• At least 5 years of experience working as a data engineer or backend developer in a big data field.
• Solid working knowledge of implementing the optimal data structures and algorithms to createefficient and scalable applications in Java or Python.
• Experience in application integration with Snowflake, Oracle and MS-SQL.
• Experience in the Systems Development Life Cycle implementation methodology (SDLC) and/or agile methodologies like Scrum and Kanban.
• Hands-on experience of using Linux (or Unix-like OS) as the development environment and familiar with shell scripts and command line tools.
• Understand and apply the good industry practice of code versioning, testing, CICD workflow and code documentation.
• Familiarity with AWS services will be an added advantage.
• Good team player, with strong analytical skills and enjoy complex problem solving with innovative ideas.
• Good communication and people skills required to interact with data analysts, business end-users and vendors to design and develop solutions.
• Good at working with details and is meticulous for operations.

Skillsets (Good to have)

Brief Job Description

Responsibilities:

• Work closely with data product team and business end-users to implement and support data platforms using best-of-breed technology and methodology.
• Design and build robust and scalable data ingestion and data management solutions for batch-loading and streaming data sources.
• Enable ingestion checks and data quality checks for all data sets in the data platform and ensure the data issues are actively detected, tracked, and fixed without breaching SLA.
• Work with members in the team to establish best practice and internal processes to enhance the data pipeline operations.
• Coach junior team members through architecture design review and code review.

Summary:

involved in the implementation of project in Snowflake and setting up of portfolio entitlement.

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Responsibilities:

• Maintain Customer focus on all times and answering to customers’ enquiries (e-mails phone and fax) using the Best Practice guidelines.
• Work within agreed service levels, striving to exceed customer expectations wherever possible.
• Work closely with Strategic Sales in meeting customers’ order fulfilment and achieving on-time delivery KPI.
• Establish and maintain an ongoing sales funnel of existing customers, striving to exceed customer expectations wherever possible.
• Meeting up with new customer in fostering customer relationship and to render better service quality.
• Maintain advanced working knowledge of all customer service processes for different market segments and communicate discrepancies/ issues to team manager when necessary
• Resolve and/or escalate issue in a timely fashion.
• Development of self by: developing customer service skills, learning about customers’ procurement functions and innovative solutions and products.

Requirements:

• Min Diploma in Business or related studies.
• Minimum 3 years’ related work experience is required.

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

RESPONSIBILITIES

• Plan, design and administer contract/project of mechanical and electrical engineering works for building services.
• Carry out consultations with local authorities / agencies
• Attend technical and progress meetings with client, architects, consultants and contractors
• Manage the projects and identify any non-conformity of contractor’s work at site
• Other adhoc duties as assigned

JOB REQUIREMENTS

• Diploma/ Degree in Mechanical or Electrical Engineering or equivalent
• At least 1 year of relevant industry experience in an M&E Consulting firm
• Knowledge in design and building project and relevant code of practice
• Proficiency in AutoCAD / BIM software is an added advantage
• Able to work as a team, assertive, independent and proactive
• Candidates without relevant working experience but with good interpersonal skills will be considered