Service Assurance Architect - In this new role, you will be managing the Day 1 Technical Services and Day 2 Managed Operations Service offer who is going to report to Delivery team. This function will serve as Check and Balance for any new pursuit between Sales, Pre-Sales and Delivery.

You Will:

New Pursuit Evaluation:

• Early Involvement: Service Assurance participates in initial sales meetings and bid reviews to assess the feasibility and risks of new opportunities.
• Service Fit: They determine if the proposed solution aligns with the organization's standard service catalogue and can be delivered with existing capabilities.
• Due Diligence: Service Assurance performs due diligence on potential clients, reviewing their requirements, technical environment, and any potential challenges.
• Go/No-Go Decisions: They provide input on whether to pursue an opportunity based on their assessment of risks, resource availability, and potential for success.
• Act as Technology Infrastructure SME for Network & Security Design. (Critical)

Standardization Check:

• Mapping to Standards: Service Assurance ensures that proposed solutions map to standardised service offerings, configurations, and delivery processes.
• Deviation Management: If customization is required, they assess the impact of deviations from standards and ensure they are documented and approved.
• Knowledge Base: They maintain a knowledge base of standard services, configurations, and best practices to guide solution design and delivery.

SLA Negotiations:

• Realistic SLAs: Service Assurance works with Sales, Pre-sales and Delivery to define SLAs that are realistic, measurable, and achievable based on the organization's capabilities and resources.
• Performance Metrics: They establish clear performance metrics and measurement methods to track SLA compliance.
• Risk Assessment: They assess the risks associated with meeting specific SLAs and identify potential mitigation strategies.

Risk Assessment:

• Proactive Identification: Service Assurance architect proactively identifies potential risks across all stages of the service lifecycle, including technical, operational, financial, and reputations risks.
• Risk Analysis: They analyse the likelihood and impact of identified risks, using tools like risk matrices and probability assessments.
• Mitigation Planning: They develop and implement risk mitigation plans, outlining specific actions to reduce the likelihood or impact of risks.

Sizing and Scoping:

• Resource Estimation: Service Assurance works with Delivery to accurately estimate the resources required to deliver the proposed solution, including personnel, technology, and time. He/she will also be based on Standard Service Catalogue and sizing calculator as a base to do the estimate. Any deviation of the costing will need to be signed off and any major deviation will need to be documented as risk.
• Scope Definition: They help define the scope of work, ensuring it is clearly documented and agreed upon with the client.
• Costing and Pricing: They provide input on costing and pricing models to ensure profitability and competitiveness.

Continuous Improvement

• Performance Analysis: Analyse service delivery performance data to identify trends, areas for improvement, and opportunities to optimize processes and efforts sizing in the Standard Service catalogue.
• Innovation: Explore new technologies, methodologies, and best practices to enhance service delivery and drive continuous improvement.

You Bring:

Education:

• Bachelor’s degree in information technology, Computer Science, Engineering, or a related field.
• Relevant certifications are highly valuable, such as ITIL (Information Technology Infrastructure Library), Cloud Certifications, CCIE-R&S, Security, Data Centre, Service Provider, Advance Design. etc.

Experience:

• Years of Experience: At least 10 years of progressive experience in Pre-Sales, Technical Architect, or IT service management
• Service Design and Delivery: Proven experience in designing, implementing, and managing IT services, with a focus on quality, reliability, and efficiency.
• Risk Management: Demonstrated experience in identifying, assessing, and mitigating risks associated with IT service delivery.
• SLA Management: Experience in defining, negotiating, and managing service level agreements (SLAs).
• Compliance and Governance: Experience in ensuring compliance with relevant industry regulations, standards, and legal requirements.
• Process Improvement: Experience in analyzing and improving service delivery processes to enhance efficiency and effectiveness.

3.Technical Skills:

• IT Infrastructure: Strong understanding of IT infrastructure components, including networks, servers, storage, and databases.
• Cloud Computing: Familiarity with cloud computing platforms and services (e.g., AWS, Azure, GCP).
• Automation: Knowledge of automation tools and technologies used in service delivery (e.g., RPA, scripting).
• Monitoring Tools: Experience with service monitoring and management tools.
• Data Analysis: Ability to analyse service performance data to identify trends and areas for improvement.

4.Soft Skills:

• Communication: Excellent written and verbal communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.
• Collaboration: Strong collaboration and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Problem-Solving: Excellent analytical and problem-solving skills, with the ability to identify and resolve complex issues.
• Leadership: Demonstrated leadership skills, with the ability to influence and guide others.
• Presentation Skills: Ability to create and deliver effective presentations to stakeholders.

5.Beyond the Basics:

• Experience in the SI is a must.
• Consulting Experience: Prior experience in a consulting role can be beneficial, as it often involves working with different clients and solving diverse challenges.
• Agile and DevOps: Familiarity with agile methodologies and DevOps practices is increasingly valuable in today's fast-paced IT environment.

Basic: up to 2.1k (depending on experience)

Working Hours:

• 5 day work week (Mon to Sun)
• Rotating shift - 6.45am to 4pm // 10.45am to 8pm // 1.45am to 11pm

Job description

• Liaise with licensees operating at the driving range.
• Provide feedback on conditions and improvements for golfer enjoyment and assistance during practice.
• Maintain control records of credits transfer for SGA Player/JGDP/Staff/damage cards.
• Coordinate promotional activities and events at the range with the supervisor.
• Recommend sales promotions and activities beneficial to members.
• Monitor and ensure facilities are clean and in good condition.
• Report any issues with the Range Card System and ensure all transactions and cash are accounted for and submitted to the Finance Department.
• Ensure efficient collection and washing of range balls.
• Operate the SkyTrak Launch Monitor and Tablet, including simple troubleshooting.
• Ensure range mats are rotated and clean.
• Ensure driving range baskets are collected and neatly arranged for golfers' use.

Requirements

• GCE “N” / “O” Levels preferred with at least 1 year of experience in similar capacity
• Fair knowledge and experience of golf preferred
• Familiarity with operation of PC Card Sales system is an added advantage
• Possess good interpersonal and communication skills
• Must be prepared to perform shift duties and work on weekends and public holidays

**Staff transport is provided

Responsibilities:

• Greet and serve customers with a smile
• Take orders and ensure timely food delivery
• Maintain cleanliness of the dining area
• Any other ad-hoc duties as assigned

Requirements:

• No prior experience needed (training provided)
• Positive attitude and good teamwork
• Able to work flexible hours, including weekends

Benefits:

• Near MRT (Less than 5 minutes)
• $12/hr (PH $24/hr)
• Quick hiring process

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Tiong Hong Wee | Registration No: R23115259

Responsibilities:

• Manage sales administration and coordination to ensure high customer satisfaction.
• Address customer requests for quotations and product information for new purchases or license/maintenance renewals.
• Process confirmed sales orders.
• Handle customer delivery requests and coordinate with the Operations team.
• Assist with tender requirements and follow-up in liaison with Suppliers and the Technical Solution Team.
• Build strong customer relationships to identify additional business opportunities.
• Perform other administrative tasks as required.

Requirements:

• Minimum 'O' Level with 2 to 3 years of customer service experience, preferably in the Information Technology or IT System Integrator industry.
• Strong customer experience mindset with excellent listening, understanding, and response skills.
• Eager to learn and a team player.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Ensure the smooth running of the restaurant operations during your shift in the restaurants in line with the Company’s business objectives.
• Provide excellent customer service and ensure that customers enjoy their dining experience with us. This includes having excellent product knowledge that enables you to make wise suggestions to customers, whenever required. (Training provided)
• Work in a team with the back of house staff to attain high standards of product quality, service as well as health and safety.
• Ensure that all in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• Preparation of beverage and serving.
• Preparation for closing/opening, clean up and rearrange/replenishing set up.
• Perform other related tasks as assigned by managers and supervisors.

This advertisement is recruiting for two positions of Administration Support Service.

If successfully selected, you will be seconded to MOE secondary school located in Tanglin.

Contract Period: From 1 January 2025 to 31 December 2025

Personnel to be deployed at the following hours:

One Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 30min lunch break
• Fridays: 7:00am to 3:30pm, inclusive of 30min lunch break

And other personnel to be deployed at the following hours:

• Mondays to Wednesdays, Fridays: 8:00am to 5:00pm, inclusive of 30min lunch break
• Thursdays: 8:00am to 4:30pm, inclusive of 30min lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays
• Any change in reporting time will be subject to mutual agreement

The service required are set out as follows :

Provide administrative support to the Authority, duties will generally include:

• General administrative tasks such as typing, printing, checking and filling, issuing of items in school, etc.
• Attend all general queries, e.g. telephone and walk-in queries.
• Data entry.
• Assisting in events e.g. logistics matters.
• Perform any other administrative duties assigned.

The personnel shall minimally have the following qualifications, skills and experience:

• At least 2 years of experience in administration.
• Past experience in school admin and/or customer service.
• Proficient in MS Office applications.
• Effective communication skills.

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Reputable tuition centre, Tampines

5 days work week

Retail hours

Responsibilities:

• Handle and process all enrolments and registration
• In-charge of school fee collection
• Handle & follow-up customers' enquires
• Assist in daily school operations

Requirements:

• Min. O level
• Pleasant disposition and good with interacting with children.
• Able to commit retail hours

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R24122934 | Corinne Chew

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Responsibilities:

• Ensure that all processes and procedures are followed
• Lead troubleshooting efforts for complex environments to identify and eliminate network or system configuration issues
• Lead the troubleshooting and performing of root causes failure analysis for infrastructures issues
• Manage the delivery of infrastructure across AWS environments, On-prem, VMware, hyper-converge technology ensuring alignment with SLAs and customer expectations. Oversee the daily operations environments, including incident management, Service Request, change control, and problem resolution.
• Strong understanding in dashboards and tools (e.g. eG, Managed Engine, SolarWinds, AWS Monitor) to ensure real-time health and performance visibility of operation environments.
• Contribute to project and transition plans schedules, budgets, resource allocation, and risk management strategies for OT/IT Infra & Apps projects, aligning with Industry 4.0, Whole-Of-Government (WOG) and IM8 standards.
• Spearhead in creating overall ITSM processes and IT Service Desk setup including ticketing system, utilizing the ITIL framework to enhance service efficiency.
• Spearhead and focus in strategically preparing and building the day-2 / operational plan, such as engineer work schedule, operation yearly activity calendar, preventive maintenance (PM) schedule, patch management schedule, audit activity
• Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements.
• Resource and Capacity Management- Oversee infrastructure resource allocation and capacity planning to ensure optimal service delivery and performance.
• Collaborate with cybersecurity teams to monitor and maintain security controls, addressing any vulnerabilities proactively. Reporting and Documentation Provide detailed service delivery reports, tracking SLAs, KPIs, and incident metrics.
• Responsible for the operation CAPEX & OPEX such as Asset management update (CMDB), software & licenses renewal, hardware maintenance renewal, vendor supports review & renewal
• Responsible in preparing and presenting weekly and monthly reporting to client stakeholders on the account updates
• Ensure that regular reviews of the services provided SLAs and KPIs are conducted to maintain alignment between the services and the expectations of the customer
• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Participate in leadership activities and providing performance feedback and developmental coaching

Requirements:

• Diploma and above in IT / Software / Engineering fields
• Min 12 years of experience in IT service delivery management; project and program management; resource and vendor management; client and stakeholder management; problem and incident management.
• ITIL 3 & 4 certified
• Preference to have experience in OT technologies such as Security and Access Control Systems Facial recognition system, Access Control System
• Must be willing to go down to ground and be hands-on to understand situation when problem arise
• Willing to travel on-site at Jurong Island
• Experience handling government agencies with understanding of IM8 processes, Government Commercial Cloud (GCC) and Whole-Of-Government (WOG) operation structure is an added advantage
• Strong knowledge of networks, servers, virtualization, and cloud technologies.
• Experience with monitoring tools, ITSM platforms, and disaster recovery planning.
• Experience with contract and vendor management
• Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of services
• Good communication skills, keen to learn and a team player
• Ability to work independently, plan and provide system solution
• Ability to manage stakeholders and vendors
• Able to work in a fast-paced environment
• Able to work well in a matrix team

Benefits

1. Attractive Compensation: Enjoy a competitive salary with bonuses and additional perks.
2. Generous Leave Policy: Start with 14 days of annual leave, increasing yearly up to 18 days.
3. Comprehensive Healthcare: Medical, dental, and specialist benefits provided.
4. Convenient Location: Work in a centrally located office with easy access to public transport.
5. Professional Growth: Join a supportive team that values your contributions and fosters development.

Job Description

Are you detail-oriented, customer-focused, and thrive in a fast-paced environment? We’re looking for a Customer Service Assistant to join our dedicated Customer Relations Team. In this role, you will ensure seamless order processing, respond to customer inquiries with professionalism, and maintain high service standards. Join us and make a difference by providing exceptional service every day!

Roles & Responsibilities

• Process a high volume of quotations and sales orders accurately and promptly.
• Respond to customer inquiries via phone, email, and web chat in a courteous and professional manner.
• Manage claims related to shipment delays, defective items, and pricing errors.
• Collaborate with internal and external stakeholders to resolve order-related issues.
• Promote online ordering through our e-commerce platform.

Requirements

• Minimum GCE "O" Level qualification.
• At least 1 year of experience in order processing or customer service.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent accuracy and multitasking abilities.
• Comfortable in a fast-paced, KPI-driven environment.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook).
• Immediate availability is an added advantage.

Additional Information

• Location: Central region, Singapore.
• Working Hours: Monday to Friday, 9:00am – 6:00pm; 1-2 Saturdays per month, 9:00am – 3:00pm (based on duty roster).
• Work Arrangement: 100% office-based, no hybrid option.
• Team Structure: Reporting to the Customer Service & POC Manager, part of a team of 6 CS members.
• Key Performance Indicators: Must meet time-sensitive KPIs (e.g., 15 minutes for order processing).
• OT: May occasionally require 1-2 hours of OT during peak periods.

We are looking for a good candidate who can support with below requirements :

• Account Oversight: Manage and ensure the successful performance of key accounts.
• Operations Leadership: Oversee and coordinate the operations for handling export and import orders, acting as the main contact for existing customers to increase business opportunities.
• Process Optimization: Regularly review and audit procedures to improve efficiency, using in-house system or simplifying processes to address potential risks.
• Compliance Oversight: Establish and maintain best practices to reduce risks related to shipment compliance.
• Regulatory Adherence: Ensure compliance with Singapore Customs regulations.
• Budget and Resource Management: Supervise the budget for the department, making sure resources like facilities, systems, staff, and data are used effectively.

Requirement

• Educational Qualification: Diploma
• Communication: Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• Able to commit for overtime when needed

Company Overview

An affiliate of a transportation company, Real Time Forwarding is a local freight forwarding Company located in the central area of Singapore. We are expanding actively and looking for a suitable candidate to grow the Company with us. If you are a team player whom loves challenges, we want you!

Our philosophy is to provide personalised and high quality freight services to our corporate and individual customers worldwide.

Job Profile Summary

A Cloud Application Service Architect is a pre-sales persona working with clients in a value co-creation process and internal sales and delivery teams resulting in the design and demo Managed Services solutions across all technology domains. Key focus areas include Client Experience, Service Management, DevSecOps process/tools and secure data API integration and hybrid delivery modelling. Designs often involve consulting and customized multi-product/multi-vendor solution elements with hardware, software, and cloud services.
They are responsible for the development of competitive, innovative, secure, multi-year, viable Managed Services solutions and associated costing inputs to commercial models.

The Services Architect will apply both solution design and sales skills to engage and help close opportunities with decision-makers. They spend a substantial amount of time in front of clients supporting the other internal sales expert teams such as sales, partners and services delivery teams; the delivery teams that will manage the client’s solution, continuous improvement and deliverables. Building and developing excellent stakeholder relationships with this virtual team, fully understanding the client and the industry in which they operate will contribute to the success of this role.

As a Cloud Architect, you will have the opportunity to design solutions with some of the most innovative global organisations, technologies; accelerating the digital transformation business objectives and outcomes.
In some instances the Senior Services Architect will remain engaged during and post the implementation of services designed and may be required to participate in renewals.

Knowledge, skills, and attributes:

• Display excellent client service orientation and strive for client satisfaction
• Broad understanding of technical applications, infrastructure, integration architectures, cloud architectures, data and security integration practices, and DevOps
• Ability to lead technical design workshops with the client and NTT stakeholders
• Ability to design, manage and close a technical proof of concept on a vendor product
• Working knowledge as an architect in technical architectures, platform, cloud architectures, integration practices, and DevOps (e.g., applications, data center, cloud, network,collaboration)
• Good understanding of project management processes and methodologies

Academic Qualifications and Certifications:

• Relevant qualification (Technical or Business)
• Certification and working knowledge of Cloud Architect Azure, AWS, CGP
• Certification and working knowledge inMicroservices (Principle, Patterns both greenfield & brownfield), Service Oriented Architecture (SOA), Enterprise Access Integration (EAI),and Integration Patterns
• Certification and working knowledge with Cloud, Data Center, Applications platform integrations, RESTful APIs,including JSON, XML, and SOAP protocols
• Certification and working knowledge with Software Development Lifecycle and tools, SAFe/Scrum/Agile methodology

Experience required:

• Recognized track record in the area of business analysis and platform architecture
• Experience with Service/Application/Infrastructure and Cloud Architectures, Microservice (Principle, Patterns both greenfield & brownfield), Service Oriented Architecture (SOA), Enterprise Access Integration (EAI), and Integration Patterns
• Experience with Cloud, Data Center,Applications platform integrations, RESTful APIs, including JSON, XML, and SOAP protocols
• Experience with Software Development Lifecycle and tools, SAFe/Scrum/Agile methodology
• Expertise and sound knowledge on platform design best practices, including operation of platforms
• A background as a system administrator or developer would be advantageous
• Demonstrated experience in and with all operational aspects of a Services business, preferably with a Systems Integrator
• Understanding of project management principles
• Experience in the process of developing and implementing new services and systems
• Experience with SAFe/Scrum/Agilemethodology (scale agile framework enterprise)
• Deep technical background and In-depth knowledge and understanding of IT industry environment and business needs, combined with a strong understanding of the business process, applications, and infrastructure architecture

Job Description:

• Perform the maintenance service in a proper and correct manner as stated on the checklist.
• Attend emergency breakdown service as instructed by the team leader.
• Carry out testing & commissioning for A&A work and run the small size of project.
• Provide technical support to the Application Team.
• Co-ordinate with the Project and Application departments and provide necessary support when required by the Team Leader.
• Attend joint testing with Project/ Application Dept, if required upon instruction from the Team Leader.
• Liaise with sub-contractor to perform site survey for A&A work and provide detailed information on equipment quantity and method for the installation to the senior to prepare quotation.
• Ensure workmanship and quality of any equipment to be installed at site.
• Conduct in-house training when is required.
• Perform standby duty and other ad hoc duties as assigned.

Job Requirements:

• Diploma/ Degree in Mechanical/Electrical/Electronic Engineering
• 2 years’ experience in security systems
• Strong knowledge in network and security systems, able to troubleshoot and rectify the network and systems related issues.

Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as a:

Service Engineer

Job description

1. Perform the maintenance service in a proper and correct manner as stated on the checklist

2. Attend emergency breakdown service as instructed by the team leader

3. Carry out testing & commissioning for A&A work and run the small size of project

4. Provide technical support to the Application Team

5. Co-ordinate with the Project and Application departments and provide necessary support when required by the Team Leader

6. Support the systems testing related activities with the Project and Application Teams

7. Liaise with sub-contractor to perform site survey for A&A work and to provide detailed information on equipment quantity and method for the installation to the relevant parties for preparation of quotation

8. Deliver good standard of workmanship and ensure accurate quantity and quality of the equipment to be installed at site

9. Conduct in-house training when is required

10. Perform standby duty and other ad hoc duties as assigned

Key Requirements

• Diploma/ Degree in Mechanical/Electrical/Electronic Engineering
• 2 years’ experience in security systems
• Strong knowledge in network and security systems, able to troubleshoot and rectify the network and systems related issues.

Remuneration:

• $2,500.00 - $3,600.00 per month

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Job Type: Full-time

Pay: $2,500.00 - $3,600.00 per month

Schedule:

• Monday to Friday

Location:

• Singapore (Preferred)

Work Location: In person

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

We are representing our client, a well-established international mechanical and engineering consulting company that specializes in providing building services engineering across multiple sectors, including Industrial, Healthcare, Residential, Commercial, Hospitality, and Retail. We are seeking suitable candidates for the role of Mechanical and Electrical Executive Engineer/Project Engineer.

MECHANICAL AND ELECTRICAL EXECUTIVE ENGINEER/PROJECT ENGINEER

Responsibility

· Design and manage mechanical and electrical engineering systems (e.g., MVAC, Electrical, Lifts, Fire Protection, Plumbing, and Sanitary) for projects across sectors such as residential, office, commercial, healthcare, and institutional.

· Perform design work for greenfield projects, ensuring alignment with project objectives and technical requirements.

· Ensure all engineering activities comply with relevant drawings, project specifications, and regulatory standards.

· Oversee site operations, including supervising M&E personnel, tracking progress, verifying drawings and materials, and managing method statement submissions and approvals to ensure quality and timely completion.

· Maintain accurate records of M&E activities, including tests, defect rectifications, inspections, work progress, materials, equipment, and safety compliance.

· Monitor the installation of M&E systems, coordinating with contractors on-site, and addressing technical issues promptly.

· Conduct system testing and inspections with consultants to ensure compliance with project requirements and standards.

· Prepare and submit regular reports to the project manager detailing project progress, delays, defects, and any necessary rectification measures.

· Attend consultant meetings and manage the relevant M&E aspects of construction activities.

Requirements

· Bachelor's Degree in Mechanical or Electrical Engineering, or equivalent.

· At least 8 years of experience in M&E design and implementation.

· A minimum of 5 years of relevant experience in the construction industry, preferably with a focus on Civil Engineering projects.

· Proven experience in the construction industry is essential.

· Ability to multitask and thrive in a fast-paced environment.

· Demonstrated initiative, self-drive, and the ability to work independently.

· Strong problem-solving skills with high attention to detail.

· Excellent communication and teamwork skills.

We regret that only shortlisted candidates will be notified.

Job ID: 19411

• Location: Expo
• Working hours: 9am - 6pm
• Salary: up to $4,500 (Depending on experiences)

Job Description

• Provide technical support to customers either on-site or remotely.
• Troubleshoot and repair systems at customer site.
• Install new test systems and software upgrades.
• Work on projects such as creating manuals/SOPs etc.

Job Requirement

• Diploma or Degree in Electronics, Mechatronics, or a related field.
• Proficiency in Japanese (written and spoken) to effectively communicate with counterparts in Japan during weekly meetings, training, or troubleshooting.
• Intermediate skills in Microsoft Excel and Word.
• A team-oriented mindset with strong interpersonal and communication skills (oral and written).
• Willingness to travel frequently overseas on short notice.
• Flexibility to work overtime or on public holidays if necessary.
• A proactive attitude toward acquiring technical knowledge relevant to the role.
• Prior experience in a customer support role.
• Over 5 years of experience in the semiconductor industry.
• Familiarity with lasers, oscilloscopes, spectrum analyzers, or other similar instruments.
  

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19411, Assistant Engineer/Engineer".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

If you like food that is creative and fun, and would like to be part of a crew that dishes out colourful “Fattoush”. Our client, a Middle Eastern-inspired restaurant is looking out for food-loving candidates to join their Service Crew.

What to expect:

• Maintain friendly and welcoming service to customers
• Responsible in providing quality service standards to customers
• To provide quality service standards to customers
• Be in charge of table preparation, taking orders and serving foods to customers
• Maintain cleanliness and orderliness of the restaurant
• Ensure good hygiene practices, tidy appearance and correct uniform at all times
• Perform other duties may be assigned by the Restaurant Manager from time to time

How to succeed:

• At least 1 to 2 years experience with the same field
• Possess cheerful and positive attitude
• Possess good communication skills
• Must be able to speak English fluently
• Must be able to work on rotational shift & weekend

Only shortlisted candidates will be contacted. Thank You.

Valerie Song Lixuan, EA Registration No R1106569, Lic No.08C5436

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Our client is a company that is revolutionizing operational efficiency by addressing manpower challenges with innovative solutions. With their groundbreaking technology already making a significant impact in over 30 countries, they are experiencing continued growth. As they continue to grow, they are seeking a Service Manager to join their team.

Key Responsibilities:

Team Leadership:

• Lead and manage a team of field technicians, fostering a positive and productive work environment.
• Provide coaching and training to team members on technical skills, safety protocols, and customer service best practices.
• Conduct regular performance evaluations and support career development for team members.

Field Service Operations:

• Oversee field service activities to ensure timely and effective servicing of robots and machinery.
• Actively participate in servicing and troubleshooting machines as needed, demonstrating hands-on technical expertise.

Customer Relationship Management:

• Build and maintain strong relationships with customers, ensuring their needs are understood and met.
• Address customer inquiries and concerns promptly, providing solutions and ensuring high levels of satisfaction.

Technical Expertise and Support:

• Provide technical support to team members and customers, leveraging deep knowledge of robotic systems and machinery.
• Stay updated on the latest industry trends and technologies to enhance service offerings.

Data Management and Reporting:

• Comfortable working with numbers, analyze service metrics to identify trends, areas for improvement, and opportunities for efficiency.
• Prepare and present regular reports on service performance, customer feedback, and team productivity to management.

Process Improvement:

• Identify opportunities to improve service processes and implement best practices to enhance operational efficiency.
• Collaborate with other departments to ensure seamless service delivery and customer satisfaction.

Requirements:

• Bachelors degree in Engineering, Technical Management, or a related field; relevant certifications are a plus.
• A minimum of 3-5 years of experience in field service management, preferably in robotics or automated systems.
• Proven leadership skills with the ability to motivate and develop a technical team.
• Strong technical aptitude and problem-solving skills, with hands-on experience servicing machinery.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Proficient in data analysis and comfortable using service management software.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel Number: R1326341 Ng Zhenyu

Job Description:

• Oversee the day-to-day operations of facilities, ensuring a safe, efficient, and well-maintained environment.
• Coordinate maintenance and repair activities for buildings, grounds, and equipment.
• Manage relationships with external vendors, contractors, and service providers.
• Implement and enforce health and safety protocols.
• Identify cost-saving opportunities, and ensure fiscal responsibility.
• Implement energy-saving initiatives and sustainable practices.
• Implement and promote environmentally sustainable practices.
• Address tenant or employee concerns related to facilities.
• Maintain accurate records of facility-related activities.
• Generate reports on maintenance, expenditures, and key performance indicators.
• Execute maintenance projects, including preventive maintenance, equipment upgrades, and infrastructure improvements.
• Follow project scopes, timelines, and budgets, ensuring that the project milestones are met.
• Coordinate with internal teams to ensure the timely completion of projects.
• Monitor and report project progress and suggest necessary adjustments to ensure objectives are achieved.

Qualifications:

• Diploma or Degree in Engineering or equivalent.
• Minimum 2 years’ experience in M&E.

Job Responsibilities

--Company Background:A mobile phone retail chain with hundreds of stores.

--Key Responsibilities:Answering customer calls.
Entering customer orders into the system and issuing receipts/invoices.
Handling after-sales services.

--Worker Requirements:Prior experience required.
Proficient in using computers and office software like Word and Excel.
Diligent, detail-oriented, able to handle stress, and strong work ethic.

Benefits

--Salary Adjustment: Opportunities for pay raises

--Bonuses: Year-end bonus and 13th-month pay

--Leave Entitlement:Annual Leave: 14 days
--Sick Leave: 14 days

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information