Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Working Day: 5-6-work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Degree in C&S and had at least 5 years experience on site

Knowledged in CAD & SkeetchUp & Microsoft Project

Able to comunicate in multiple language and most important is understand and comunicate in English

Able to work independently, co-ordinate site work, handle meeting with Consultant and provide administrative support to company.

Have enthusiasm in construction work.

Service Egineer (Scientifc Equipment)

Location: Bukit Batok

5 Days (9am to 6pm)

Salary: S$2500 ~ S$3200

Job Description:

•  Perform evaluation, testing, calibration, troubleshooting and repair of equipment accordingto guidelines and approved methods
•  Provide installation, commissioning and after sales maintenance service to customers forgeneral scientific laboratory equipment
•  Ensure accuracy, reliability and confidentiality of test results
•  Co-ordinate closely with sales team to provide technical support & after sales service to customers
•  Conduct risks assessments to comply with safety work procedure

Requirements:

•  ITE/Diploma in Electrical/ Mechanical/ Mechatronics Engineering
•  Possesses initiative and keen knowledge in gaining understanding of mechanics and operations of equipment
•  Relevant working experience in similar field would be an advantage
•  Sound ability to troubleshoot, test and conduct hands-on repairs
•  Good knowledge and understanding in Circuit Schematic Drawing
•  Possess Class 3 Driving License (but not essential)
•  Experience in or knowledge of ISO documentation (specifically ISO/IEC 17025) will be an added advantage

Responsibilities:

• Ensuring projects meet financial targets
• Ensuring thorough understanding of project terms
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Supervise Project Engineer and work as a team, give them guidance when needed
• Effective communication with main contractor and client
• Evaluate progress and prepare detailed reports
• Ensure adherence to all health and safety standards and report issues

Requirements:

• 3-5 years proven experience as construction project manager/Engineer
• In-depth understanding of construction procedures and material and project management principles
• Familiarity with quality and health and safety standards
• Good knowledge of MS Office
• Familiarity with construction/ project management software
• Outstanding communication and negotiation skills will be advantages.
• Excellent organizational and time-management skills
• A team player with leadership abilities
• Diploma in engineering, building or relevant field

Job Description

• Manage Day to day operations Infrastructure on Microsoft Platform - AD, GPO, WSUS, Netbackup and Vmware etc

• Manage monitoring infra using SolarWinds for all VMs and OS services.

• Work with cross-functional (Apps, Network and Cyber Security) teams for service request or incidents.

• Monitor system performance, troubleshoot issues, and implement necessary fixes or enhancements.

• Conduct regular system health checks and capacity planning to anticipate and address potential bottlenecks.

• Implement security best practices and ensure compliance with industry standards.

• Collaborate with vendors and technical support teams to resolve complex technical issues.

• Document system configurations, processes, and procedures for knowledge sharing and future reference.

• Perform monthly patching cycle.

• Resolve all incidents within SLA.

Requirements:

• Minimum three (9) years of IT experience, with two (4) years of server and virtualisation platform operations management experience; and backup infrastructure operations experience.

• Patch management experience for Windows systems.

• Strong Working knowledge on VMWare Cluster, Storage LUNs creation.

• Working Knowledge monitoring tools like SolarWinds, for day-day monitoring and incident resolution.

• Knowledge on CyberArk PIM process.

• Preferably possess patch management experience for Linux/Unix systems and patch automation experience.

• Preferably VMWare Certified Professional, Microsoft Certified System Administrator or equivalent.

• Preferably have experience in an enterprise organisation, managing more than 1000 systems.

• Ability to operate odds hour and standby duty

• Team Player

KEY RESPONSIBILITIES :

• To perform routine preventive work and site corrective maintenance
• Responsible for integration of both hardware & software work as well as implementation
• Carry out proper execution of the integration/engineering/maintenance work and QA Technical checks throughout project execution
• Handle application programme change management, hardware deployment management & documentation
• Meeting with clients, reports and documentation
• Capable of performing troubleshooting independently.

GENERAL REQUIREMENTS:

• Diploma in Electrical/Electronic or related discipline
• Able to perform standby duties (standby allowance will be provided if on standby duty) – standby only start maybe 6 months later because need training
• Good interpersonal skills, able to work both independently and in teams
• Site maintenance and travelling is required
• Class 3 driving license preferred

Only shortlisted applicants will be notified.

EA License: 14C7275| Juhi Dwivedi : R23112291

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues.

Key Responsibilities:

• Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction.

• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.

• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.

• Analyse customer feedback from all consumer touchpoints, identifying trends, areas for improvement, and opportunities to increase customer loyalty.

• Offer prompt and accurate responses to customer inquiries via phone, email, social media, and chat.

• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.

• Collaborate with internal stakeholder teams to address and prevent recurrent issues.

• Prepare and present weekly and monthly customer service reports on feedback, GEI and NPS scoring, service recovery, and actionable recommendations.

• Undertake additional Marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports, and upkeep marketing assets inventory.

• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.

Requirements:

• Demonstrable experience in customer service, ideally within the hospitality or F&B service sector.

• Exceptional written and verbal communication and interpersonal skills.

• Proven ability in problem-solving, maintaining a customer-focused approach and exceeding customers’ expectations.

• Able to manage stressful situations with poise and professionalism.

• Proficiency in PowerPoint and Excel

• Responsible for RTL design, simulation, and verification for ASIC/SoC products.
• Identify internal and external requirements, PPA study, RTL coding, implementation and work closely with backend team.
• Create reusable internal IPs for AI and/or in-memory computing products.
• Handle IP integration and validation and support post-Si testing and validation.

​

Requirements:

• Degree in Electrical Engineering or equivalent
• At least 5 years of RTL/SoC/digital design with pre-layout simulation and post-layout simulation experience.
• Strong knowledge with Verilog and system Verilog, VCS, Verdi or other industry standard tools.
• Familiarity with AMBA APB AXI Protocol, RISC/Arm or other core architectures.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles & Responsibilities

We are on the lookout for experienced Customer Service Executive to join us

Job Responsibilities:

• Provide prompt frontline services and perform administrative tasks and reception duties.
• Attending to phone and email enquiries
• Maintain proper filing and disposal of confidential documents
• Identify and assess our sales team's needs to achieve customer satisfaction
• Build sustainable relationships and trust with our sales team through open and interactive communication
• Handle complaints, provide appropriate solutions and alternatives within time limits; and follow up to ensure resolution

Requirements:

• Minimum Diploma in any discipline
• Proficient in MS Office applications
• Strong interpersonal and communication skills
• Team player and foster a cooperative work environment

Who will thrive in this role?

• You'll be experienced in a service-oriented environment, resolving customer questions, issues and enquiries is something that comes naturally to you.
• Excellent time management and communication skills
• High attention to details

Other Benefits & Perks

• Medical, Dental, and Insurance Benefits
• Career Progression and Training & Development opportunities

• Need to have more than 15 years of IT experience in Service Industries ( Construction / Parma) domain.
• Need to have good knowledge in Lab system upgradation project and should have experience in WATERS EMPOWER 3 Chromatography data system (CDS) upgradation project.
• Need to have good administration knowledge in the Laboratory applications for Empower , NuGenesis , LIMS and other Lab COTS systems ( eg : UV , themo etc).
• Need to have very strong knowledge in SDLC phases and good experience development, operational phase and retirement phase.
• Need to have knowledge about Agile Frame work.
• Need to have strong experience in Data integrity and GxP compliance and ITIL process.
• Need to have experience in handling internal audit and external audit and make sure systems are fully compliance.
• Need to have exposure to generate and execute IO/OQ protocol with GxP compliance and Have experience in 21 CFR 11 requirements.

This role is with an exciting start-up company in the livestream industry.

Requirements

• 1-2 years of Java development

• Proficient in IDE, Git, Maven, JUnit, etc.

• Familiar with Spring, Spring Boot, and Spring Cloud

• Some middleware knowledge: Kafka, Rocketmq, Zookeeper, etc.

Salary structure: Base + AWS + Performance Bonus

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1659662

• Prospecting new customers and prospose a solution to satisfy their requirements
• Planning monitoring project schedules and resources.
• Co-ordinating to ensure projects run smoothly and act as a point of contact with clients, consultants, architects and sub-contractors.
• Prepare and submit technical shop drawings for approval.
• Project Management and site supervision of the Installation and Commissioning of Air-Conditioning and mechanical ventilation works at Residential and Commercial Building.
• Planning and Design of M&E and Air-Conditioning works
• Attend site meeting, site inspection with sub-contractor and consultants.
• Modify the M&E Drawing According to Site Condition.
• Conduct the testing & commissioning of ACMV system.
• Managed the supervisor and workers to complete within limited time.
• Prepare monthly project progress claim/ progress report.
• Estimating and predicting the cost of tenders.
• Working experience in Air-conditioning/Chilled Water system and Mechanical Ventilation
  Diploma in Mechanical Engineering with experience in Electrical and Building Control Management System
• Possess AutoCAD and drafting experience in an advantage
• Good knowledge in Building M&E services(BMS), with project site experience in ACMV / Fire Protection & Electrical Systems for M&E specifications, installation and maintenance
• Good problem solving skills and ability to learn and interpret contract requirements quickly
• Working experience / knowledge in Electrical and Building Control Management System
  Minimum 1 - 2 years working experience in ACMV systems.
  To carry out maintenance of air-cond works, troubleshooting electrical systems
  Possess good communications skills.
• Degree / Diploma in Mechanical / Electrical Engineering
• 3-5 years of working experience in project management or related field.
• Excellent planning and organizing skills.
• Flexible, analytical and efficient in problem solving

1. Prepare shipping documents and shipments co-ordination with customers/vendors and service providers to ensure smooth operations.
2. Ensure all shipments documents are completed in order on time and accurate.
3. Provide necessary support to sales personnel such as sales order entry, invoicing and maintain good rapport with customers/vendors.
4. Co-ordinate with vendors on the incoming shipments.
5. Prepare the bank documents related to shipments under trade financing.
6. Co-ordinate with warehouse and sales/purchasing on the shipments.
7. Interact to build good commercial relationship with all customers.
8. Adhere procedures pertinent to the effective and efficient operation of the Customer Service Department.
9. Establish insights into customers’ needs and expectations, and provide inputs for product and service development.
10. Monitor programs and procedures to ensure on-time delivery, customer satisfaction and positive customer experience.
11. Establish in-depth working knowledge of the Company’s systems and processes and the logistics industry as a whole.
12. Deliver performance standards to meet service goals of the Company.
13. Explore feedback and reports to the Company regarding service failures or customer concerns.
14. Explore feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes.
15. Practice proper documents control and upkeep office cleanliness.
16. Any other duties as & when assigned.

Responsibilities & Duties

• Responsible for providing engineering expertise and technical assistance for the installation, maintenance, troubleshooting, repair and modification of facilities and equipment, development and implementation of maintenance procedures and techniques for safe, reliable and efficient operation of the plant.
• Responsible for participating in production machineries installation, modification and maintenance
• Responsible in ensuring that all process equipment, utility installations and electrical installations are maintained and running at optimum efficiency.
• Responsible for defining and generating evaluation plan, and execute qualification plan for alternate component replacement or cost reduction.
• Responsible for working with supplier and procurement team to drive cost reduction and quality issue.

Requirements

• Min Diploma in Mechanical and Electrical Engineering or equivalent.
• Min 5 years of M&E working experience with main contractors.
• Strong knowledge of M&E details, working drawings and local construction practices

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Patient Service Associate (6 Month Contract to Perm)
Location: Novena/Woodlands/Outram Park
Working hours: Mon-Fri 9am - 7pm (1 hour lunch 2-3pm)
Work one Sunday (4h) every month
Salary: 1.5k to 3k

JOB SUMMARY
• Perform registration, billing and payment collection, and assist in prescription processing to ensure seamless operation of Pharmacy and ensure wait time targets are met
• Perform a variety of patient service activities and services to ensure that the patients and members of public are attended to promptly and courteously
• Assist in training of staff on registration, payment collection and billing procedures
• Maintain timely and accurate records of patients’ information
• To assist Pharmacist in the maintenance of pharmacy work area and patient records
• Support medication delivery operations by sorting and accounting for delivery parcels
• Perform any other duties as assigned by the supervisor / Head of department

Requirements:
- Min A Level/Diploma
- Able to start work imemdiately
- Able to commit long term

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Desktop Support Engineer (L1)

• 12 months contract
• Office Location: Woodlands / Biopolis

The Client

• Biotech company

The Opportunity

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from End Users involving HW, SW or OS-related items (L1, L2 and potentially L3 activities).
• Basic Mobility Support (Primarily for iOS devices but also for occasional alternative products.
• IMAC Support (Install, Moves, Adds and Changes).
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Effective management of hardware and software distributed to employees.
• Continuous observation of internal support provisions, providing feedback for opportunities of improvement where appropriate.
• Onboarding of new employees.
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.

Your Background

• At least 2-3 years’ experience in the IT industry
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Job Description

• Handle customer enquiries and request
• Handle any operations issue regarding customer's order, PO invoice, Letter of Credit
• Assist in preparation of quotation, service agreement and other documents needed for the service provision, based on the templates.
• Support monthly reporting
• Handle sales incoming calls/enquiries and convey messages to relevant sales
• Other Ad hoc duties as assigned

Requirements

• Min NITEC or Diploma in any related course of studies
• Experience in coordination and customer service
• Able to handle customer service and multi tasking
• Good at communication or coordination

All qualified applicants, please send in your resume to: [email protected]

Recruiter's reference code: #HCG

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

Our Client:

Out Client is a Taiwanese enterprise specializing in the production of consumer electronics, ranging from LEDs, semiconductors, monitors, motherboards, to optical disc drives and various electronic components. They are seeking for a Software Engineer to join their team in Singapore.

The Responsibilities:

• Develop and implement energy management applications on cloud platforms (e.g., AWS, GCP, Azure)
• Utilize various databases (e.g. PostgreSQL, NoSQL) and search engines (e.g. MongoDB, Cassandra, Elasticsearch)
• Integrate field devices using diverse industrial protocols like Modbus, OPCUA, IEC104
• Manage and integrate components within cloud computing infrastructure
• Conduct benchmarking of developed solutions across different cloud platform tools
• Create required APIs for energy management applications
• Implement cloud security measures

The Requirements:

• Bachelor’s Degree in Computer Science, Computer Engineering, or similar
• Demonstrate expertise in designing scalable solutions, including proficiency in data structures and algorithms
• Ability to architect scalable edge implementations using open-source tools
• Possess over 4 years of programming experience in Python, JavaScript, Golang, or similar languages
• Solid understanding of RESTful API design principles
• Proficient in SQL, NoSQL database modeling, and query optimization
• Experience with troubleshooting in production environments
• Familiarity with container-based deployment
• Previous experience in cloud-based environments with PaaS & IaaS
• Knowledge of IoT protocols and tools like MQTT, Kafka is advantageous
• Experience with AWS, GCP, Azure IoT runtimes
• Ability to architect scalable distributed data pipelines using open-source tools and big data technologies (e.g. Hadoop, HBase, Spark, Storm, ELK)
• Desirable to have deployment experience on AWS, GCP, Azure
• Desirable knowledge in energy management systems and micro-grids

RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: JO-240131-344239

Sales Engineer / Senior Sales Engineer

• Salary : SGD 2,800 - SGD 4,000
• Working hours: Monday - Friday 830am to 6pm
  (once a month half Saturday 9am to 12pm)
• Location: Woodland

Job Responsibilities

• Develop close working relationship with customers championing products.
• Identify niche market segments locally, create market awareness, new product positioning and launch, develop and implement effective marketing programs with the timely support to penetrate, expand and accelerate business growth.
• Understand market trends, competitions, local market culture/customer expectations in order to achieve the organizations’ goals.
• Liaise with management and on various matters – develop jointly common marketing goals/strategies, share marketing information, obtain courses information

Job requirements

• Cert /Nitec / Diploma in engineering background
• Good knowledge or experience in Semiconduct products, equipment machines or parts or relevant
• Possess Class 3 driving license (Company pays car allowance)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

JOB PURPOSE:

Create and prepare SMT placement programs based on CAD data / machine data available. Coordinate with suppliers in fabricating of solder paste stencil making and testing. SMT machines process improvement such as optimizing or balance the loading of each SMT machine placement. Conduct trouble shooting / repair / maintenance and improvement. Fabrication of jigs and fixtures for SMT production.

NATURE & SCOPE:

1) Programming of all SMT devices mounting data XY co-ordinates.

2) Request for CAD data, Gerber data, merge date & etc. and prepare the metal mask stencil

3) Prepare loading list and layout list.

4) Optimizing / balance the loading of each SMT machine placement to reduce machine placement loss time.

5) Troubleshooting of SMT machines

6) Plan and conduct periodic preventive maintenance of all SMT equipment and machines

7) Conduct process improvement base of New Yokogawa Production System (NYPS) concepts, on Quality, in-time delivery to the next process and at a competitive cost.

8) Participate in companywide improvement programs, such as small group activities (QC Circle) and Production enhancement through New Yokogawa Production System (NYPS)

PRINCIPAL ACCOUNTABILITIES:

1) Provides timely support to SMT line and ensure problems are solved

2) Recommend improvement to SMT line and machines for quality output and better yield

3) Provide proper training to operators on machine operation and new procedures adapted

4) Evaluate and check with vendors on SMT jigs, cassettes, equipment, materials & etc

5) Ensure proper programming of data for SMT machines

Optimize the SMT Machine placement to achieve the highest output

COMPETENCY REQUIREMENT:

a) Qualification:

Diploma in Electrical/Electronics/Mechanical with 2 years working experience in SMT production

b) Knowledge:

Good understanding of SMT production/process and machine

Good problem analytical power

Able to work independently

• Assist as the engineering liaison between the company, customers, principals and contractors.
• Plan and monitor program activity to achieve an “on-time” result including follow-up with principal/suppliers.
• Join project meetings to collect and disseminate information pertaining to projects to relevant parties.
• Oversee project works, co-ordination of repairs, replacement and replenishment of consignment stocks.
• Deliver technical specification review and resolution for the range of technical products and services.

Requirements:

• Diploma in Electrical Engineering or equivalent
• At least 2 years of project management experience and able to read electrical drawings.
• Must possess own transport to do site visits.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our clients, various diverse Pharmaceutical, Life Sciences, Healthcare companies and Hospitals are currently looking for pleasant and kind Healthcare professionals who have a passion for serving in the healthcare industry.

Candidates with no prior experience are welcome to try! Full training will be provided!

Our Client, various healthcare MNCs and Public healthcare organizations are currently on a lookout for a patient service assistant at various locations.

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Responsibilities

· Assist in scheduling of future appointments

· Registration of patients

· Assisting the doctors and nurses in basic medical care if needed

· Data entry of patient’s particulars into the hospital system

· Handling phone calls and enquires and providing information

· Other ad hoc duties as assigned

Requirements

· Min GCE N/O or ‘A’ Levels / Diploma and above

· Keen interest in the healthcare/ medical industry

· No experience needed, full training will be provided

· Basic knowledge of Microsoft Office

· Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599