Our Client:

Our client is one of the Japanese global leaders providing Fluid and Precision Machinery to the various industries. They are looking for a motivated and passionate individual to work as Senior Sales Engineer/ Sales Manager, for their team in Singapore.

The Responsibilities:

• Manage the day-to-day sales activities for the semiconductor manufacturing equipment products (e.g. CMP tool) within the designated sales territory so as to achieve the sales target set by management
• Monitor, regulate and direct the activities of the sales representatives to maximize the market opportunities
• To make forecasts / targets regularly and to monitor performance of the sales team in relation to these forecasts. Manager is expected to make directions for the team to achieve these sales targets
• To drive new marketing promotion efforts and to work with EC on the implementing the marketing and promotions efforts for the semiconductor manufacturing equipment products
• To make, develop and manage the localized marketing and sales program for the sales territory
• To communicate with the sales team to understand customer demands and offer sales support where necessary
• To work with EC to set the industry pricing level.
• To manage the SAP ERP system for monitoring the progress of quotations, purchase orders, delivery and invoicing of customers
• To work closely with EC on the new accounts and new products, using the local team to win new contracts
• Establish customer rapport an acceptance
• Any other duties as assigned by the management

The Requirements:

• Preferably to have Sales work experience in Japanese company in semiconductor industry for more than 5 years
• Knowledge of commercial and shipping documents (Incoterms)
• Knowledge of the semiconductor manufacturing equipment products(e.g. CMP Tools)
• Good people skills with a pleasant personality
• Strong communication, interpersonal and customer service skills
• Excellent presentation and negotiation skills
• Ability to work independently as well as collaboratively within the team

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 111471

• Working in Gas industry
• Account Management and Business Development
• Presentation of Company's products
• To nurture and grow existing accounts and develop new ones.
• Provide efficient sales, technical and service support.
• Prospect and identify new business opportunities.

Job Requirements:

• Diploma / Nitec / O level
• Welcome entry level -Training Provided
• Mandarin speaking - to work with chinese associates
• Hardworking, positive attitude
• Work location at Gul Road (Tuas area) - Company Transport provided at Jurong Point
• Salary $2500 - $3000
• AWS / VB
• Good Career Development (Overseas work opportunity)

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.

TRANSCOMOS ZERO is currently searching for a passionate and dedicated IT Security / Operations Engineer who is proficient in Japanese to add value to our vibrant Operations Team.

Role Objectives:

The successful candidate will be a crucial part of our team, using their expertise in IT security to manage and maintain systems for not only our company but also our group companies.

The role is not limited to security support but includes account management and technical support for clients and vendors.

With a strong grasp of our cloud-based infrastructure tools, the candidate will be fundamental in providing continuous technical support to clients and internal teams within the APAC region.

Key Responsibilities:

- Implement and maintain security configuration across our IT infrastructure (including M365, Google Workspaces, ClickUp, Bitbucket, and etc.)

- Guide IT managers of the group companies per the headquarters' directive.

- Effectively manage and analyze system logs on an ongoing basis.

- Remain updated about the latest security vulnerabilities and take immediate action if necessary.

- Collaborate with internal and external parties to ensure secure, smooth operations.

- Handle client inquiries about our proprietary applications.

- Automate redundant tasks using programming language skills.

- Regularly monitor and maintain system metrics dashboard and alerts.

- Educate colleagues and enhance company documentation about our IT infrastructure.

- Collaborate closely with the Tech department at Japan HQ.

Desired Skills and Experience:

- At least 5 years of extensive experience in IT-related fields.

- Proficient reading and writing skills in Japanese.

- Exceptionally good communication and interpersonal skills.

- Clear knowledge of AWS, Azure(Entra), and/or GCP Services, relating to software development.

- Strong ability to configure SIEM and Power BI tools.

- In-depth familiarization with account management and data security.

- Experience in creating, monitoring and responding to security events.

Preferred Qualifications:

- Proficiency in additional languages such as Chinese, Malay, or Thai.

- Proven experience with Cyber Incident Response Plan (CIRP).

- Expertise in vulnerability management, penetration testing, and implementing security incident response processes.

- Extensive experience in developing, implementing, and maintaining security policies.

- Knowledge of network security design and implementation.

- Experience in using vulnerability scanning tools and security tools.

- Proven record of enhancing cloud security through policy implementation and monitoring.

- Experience in promoting social engineering and phishing countermeasures.

- Ability to provide in-house security training.

- Professional security-related certifications such as CISSP, CISM, CEH are highly desirable.

Position Overview

Be responsible to research and develop innovative computer vision/deep learning algorithms for image applications.

Responsibilities

1. Research, develop and optimize computer vision/deep learning algorithms for image applications, such as, object recognition, face recognition, video analytics, image quality enhancement, and 3D reconstruction.

2. Explore, design and implement new algorithms/features according to marketing requirements.

3. Algorithm testing and verification.

4. Algorithm integration in system architecture.

Requirements

1. Ph.D. or MS with equivalent practical experience in Computer Science or Electrical Engineering or related disciplines such as Applied Mathematics/Statistics.

2. Broad knowledge in various computer vision related topics such as deep learning, object recognition (detection, classification, segmentation) and tracking, stereo, and/or 3D reconstruction; candidate with image sensor knowledge is a plus.

3. Strong knowledge and extensive hands-on experience of independent algorithm research; candidate with strong mathematics background is a plus.

4. Excellent C/C++ programming skills, proficient with scripting languages (e.g. Python or Matlab), and extensive experience with OpenCV.

5. Excellent verbal and written communication skills.

Electrical Engineer (Exp: 3+ years)

Permanent Position

Central, Singapore

Rotating shift work is required.

Key Responsibilities:

• Perform daily, weekly, and monthly maintenance on the PBT system, including testing, inspection, adjustment, and calibration tasks, both at heights and within equipment enclosures
• Maintain, test, and troubleshoot key systems, including:Accelerator systems
  Irradiation devices Patient alignment systems Safety interlock systems
• Monitor the operation of the PBT system and identify areas for performance improvement.
• Adopt and integrate new technology, products, and processes to enhance system functionality.
• Respond promptly to service calls, ensuring timely resolution and customer satisfaction.
• Fulfill work orders, submit reports (including timecards, working reports, and expense reports), and adhere to company and customer procedures.
• Assist with troubleshooting and commissioning activities when necessary.
• Ensure compliance with regulatory standards, including radiation safety regulations, company policies, and applicable laws.
• Work with high-voltage equipment, magnetic fields, and in radiation-prone environments.

Requirements:

• Diploma or higher in Electrical Engineering or a related discipline.
• 3+ years of relevant experience with large-scale electrical systems.
• Strong understanding of electrical systems, particularly in environments involving high-voltage, radiation, and electromagnetic fields.
• Proficient in reading and interpreting engineering documents (e.g., schematics, circuit diagrams, piping diagrams).
• Experience using electronic test and measurement instruments such as DVM, oscilloscopes, and micrometers.
• Capable of working independently as well as collaboratively within cross-functional teams.
• Excellent communication, problem-solving skills, and attention to detail.
• Ability to understand and troubleshoot complex equipment and systems.
• Familiarity with Microsoft Word and Excel.
• Comfortable with working at heights and lifting up to 20 kg repeatedly.
• A customer-focused mindset with a strong sense of teamwork

Responsibilities:

• Software design, coding, testing, debugging and validating
• Software development and implementation for high-speed automated equipment
• Evaluating and establishing system performance and specifications
• Provide software technical support to a team of field service engineers
• Software maintenance of existing equipment

Requirements:

• Degree in any Engineering discipline with minimum 3 years of experience in software development in the automation / semiconductor industry
• Strong programming skills in C / C++
• Must have good hands-on experience in programming multi-threaded windows application using Visual C++
• Good knowledge of electronic components, motion control and interfacing with inspection systems
• Strong Mathematical and Algorithmic development skills
• Proficient in English (both written and spoken)

Additional info:

• Travel overseas for field support when required
• Supporting overtime when necessary

To apply, please visit www.gmprecruit.com and search for Job Reference: 24877

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Position

In a challenging and multicultural environment, we seek a CI /CD Automation Expert– Devops Engineer role to join our Application Production team.

Mission: In this role, you’ll be the CI/CD automation expert within Application department in charge of promoting DevOps model to increase developer and operation team productivity through well-orchestrated automated services in various stages of application life cycle. This is a hands-on technical role but with a high degree of collaboration to drive cultural changes and to promote best practices around CICD principles with a focus on CD side to reduce operational effort and improve customer experience

As we are covering the bank’s global operations, you will work in rotational shifts** and also be occasionally doing on-call support*** during non-business hours. This will be an opportunity to have a better perspective of what can be further improved in production!

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

***Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight saving time period in the year).

• Morning: 7am-4pm
• Afternoon:2pm-11pm
• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Bridge the gaps between software development and IT operation teams by promoting a collaboration culture.
• Work in close collaboration with software development teams, security team and operation teams to automate, streamline and optimize our application deployment operations and processes.
• Maintain and improve existing workflow processes and framework.
• Identify, plan and drive the development of tools to reduce operational cost and improve customer experience.
• Animate discussions (including trainings) with IT operation teams to promote DevOps model within the department.
• Contribute to the growth of the DevOps community of the company
• Continuous improvement of service
• Propose improvement and solution to reduce repetitive tasks
• Managing knowledge within the team
• Share the knowledge within AS teams
• Liaise with development and support teams to grab more knowledge
• Controls that Knowledge database is regularly updated

Qualifications and Profile

Functional

• No functional skills required. Experience in a banking environment is obviously a plus.

Technical

• Knowledge on Unix with experience in scripting and automation. Basic Knowledge on Windows scripting, Active directory
• Work experience as a DevOps Engineer or similar software engineering role with successful implementation of Deployment Automation & Orchestration is a must
• Excellent knowledge of Linux/Unix and Windows OS
• Excellent communicator
• Understand the DevOps transformation journey in large enterprise is challenging and takes time
• Comfortable in Agile working environment
• Expertise in design principles, patterns, and best practices
• Experience with continuous integration and deployment tools; Jenkins, TFS, Git, Ansible, Selenium, Docker sounds familiar to you.
• Experience with leading, coaching and mentoring individuals and teams
• Enjoy participating in open-source initiatives
• Influence others and lead by example

Other Professional Skills and Mindset

• ITIL best practices knowledge is expected
• Language : English fluent
• Proactive mindset
• Flexibility
• Adaptability

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Duties and Responsibilities

1. Be aligned and act in accordance to SMRT's Vision, Mission, Service Standard and Core Values.

2. Ensure good understanding, knowledge and skills needed for all maintenance activities and provide support for staff training.

3. Lead and supervise a team of Technical Officer(s) to perform preventive, corrective, overhaul, troubleshooting, engineering analysis, investigation or any assigned maintenance activities on all rolling stocks, depot and workshop equipment.

4. Assist to plan and coordinate staff deployment and shift roster to optimise resources utilisation.

5. Verify and ensure all tasks executed by the team are in accordance to latest Work Instructions, Quality, Maintenance, Operational and Safety Procedures, and to ensure personal and peers’ safety at all times.

6. Ensure spares, tools and equipment used are in good condition and calibrated if necessary.

7. Perform train shunting activities and operate depot equipment, maintenance vehicles and maintenance equipment to support maintenance activities of the group.

8. Verify and ensure work records done by the team are updated factually, accurately and timely on Work Records Form and on the Maintenance Management System

9. Report immediately any abnormalities or practices observed that are not in accordance to Work Instructions, Quality, Maintenance, Operational and Safety Procedures.

10. Adopt KAIZEN methodology (5M, 5S & 5W) to eliminate 8 Wastes and improve Productivity and Value of work performed.

11. Provide support to staff, contractors or any other personnel who are required to perform work on depot and all rolling stocks.

12. To support the group during incidents, accidents and emergencies.

13. Ensure excellent housekeeping are maintained within all work areas.

14. Maintain a high level of work discipline and standards.

15. Perform any other task as assigned.

Job Description:

To plan, coordinate and execute pre-commissioning and commissioning activities, prepare mechanical completion checklists and coordinate with the related activities for entirety of mechanical completion and realization of commissioning.

• Reviews technical specifications, drawings, procurement and contract specifications and other relevant documents.
• Prepares mechanical completion checklists and assign to QA/QC Inspectors for completion.
• Liaises with Commercial Team and Vendor Coordinator for mechanical completion and commissioning supports from vendors and sub-contractors
• Monitors progress of mechanical completion for system readiness and assist mechanical completion work when necessary.
• Assist QA/QC Inspectors material verification check and incoming good receive when necessary.
• Liaises with Design Engineers for clarity of commissioning work scope.
• Under study system design and plan for commissioning.
• Assignment of System / Sub System Boundaries and checksheets for mechanical completion activities to facilitate site commissioning activities.
• Liaises with Design Engineers and vendors to develop commissioning procedures and submit for owner's approval.
• Liaises with owner, certifying authority, production and engineering departments on implementation and execution of commissioning procedures.
• Takes lead in commissioning preparation and work within discipline and support system commissioning of other disciplines.
• Provide commissioning assistance for vendors.
• Attend factory inspection, factory acceptance test and other related testing or compliance activities.
• Consolidates commissioning tests data and result for handover to owner.
• Ensure the safety of personnel through compliance with Occupational Safety and Health and Environmental Regulations.
• Ensure that Health, Safety & Environmental operating procedures are followed and counsel employees about compliance as necessary.
• Participate in the preparation of Safe work, Environmental control and Emergency procedures.
• Ensure that all Health, Safety, Environmental & Quality (HSEQ) plans are followed.
• Ensure that all Commissioning Permit To Work Procedure (CPTW) are followed.
• Any other associated tasks and responsibilities assigned from time to time.

Requirements:

• Degree in Mechanical, Marine and Naval Architecture Engineering with 5 years' experience in marine industry. Or diploma in Mechanical, Marine and Naval Architecture industry with at least 8 years' experience in marine industry.
• At least 5-8 years' experience in marine industry and familiar with various classification codes, regulations and be familiar with Mechanical Completion and Commissioning Procedures
• Be familiar with codes and standards such as IMO, ANSI/ASME/API, Norsok Class codes. Technical knowledge for working on mechanical/piping installation. Be familiar with marine piping system, mechanical structure and their operating principle. Practical experience on marine systems start-up and troubleshooting.
• Need to know about specifications, classification standards and computer literate. Able to utilize measuring instruments and understand measuring requirement and practice. Understand precedence and interfaces of vessel system.
• Be prepared to work on weekends, night shifts and go for sea trials, factory acceptance test and factory inspection.
• Initiative, analytical, responsible, leadership, spontaneous, good communication skills and result oriented.
• Must be physically fit.

Job scope:

• Oversee the design, installation, and maintenance of electrical systems in facilities
• Ensure compliance with electrical codes, safety standards, and regulations
• Manage projects related to electrical infrastructure upgrades and improvements
• Conduct regular inspections and audits of electrical systems and equipment
• Collaborate with cross-functional teams to optimize facility operations
• Develop and implement preventive maintenance programs for electrical systems
• Analyze and troubleshoot electrical issues, providing timely solutions
• Prepare and manage budgets for electrical projects and maintenance
• Train and mentor junior engineers and technical staff
• Maintain documentation related to electrical systems, including schematics and maintenance records

Requirements:

• Degree in Electrical Engineering or related fields with a minimum of 3 years of experience
• Experience in operation and maintenance of transformers, LV/MV switchboards, UPS, motors, frequency converters, and power distribution
• Experience in project installation of electrical distribution systems
• Ability to study protection circuits, single line drawings, and control circuits
• Knowledge of low voltage systems, including fire protection, CCTV, PA, and network systems
• Compulsory knowledge of HV, LV, transformers, switchboards, and breakers

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Production Engineer / Executive

Location: Tanjong Penjuru
Working hours: Mon to Fri from 7:30am to 5pm
Salary: $3,500 - $4,000

Responsibilities:

• Organize, monitor and ensure manufacturing processes operated with minimize manufacturing costs through effective utilization of manpower, equipment, facilities, materials, and capital.
• Initiates, implements, and manages the processes improvement program based on best practices in the metal drum making industry, with an emphasis on productivity and product quality.
• Ensure all manufacturing processes are adhering to all Regulatory and Statutory Requirement.
• Work with the HR Department and assure that employee grievances are addressed in a timely fashion.
• Conducts employee performance reviews based on job descriptions to determine competency, knowledge, and contribution of the maintenance technicians and engineering staff.
• Maintain and ensure work safety and practice. Also continually improve safety records by addressing both physical safety issues and employee safety attitudes.
• Maintain and improve housekeeping in all areas
• Evaluate, train and maintain individual skills (including work performance) are keeping up to date with best engineering management concepts and practices.
• Ensure on time submission of overtime record to HR Dept for computation of monthly salary
• Establish and prepare process documentation such as work instruction, process specifications and assist on the quality plan.
• Prepares reports, analyzes data, and makes recommendations for improving plant operations and solving production-related problems.
• Ensures that subordinates are adequately trained, equipped, and motivated so that the maintenance program can be accomplished in a safe, timely, and cost-effective manner.
• Conducts employee performance reviews based on job descriptions to determine competency, knowledge, and contribution of the staff.
• Communicate regularly with all production and maintenance teams, both individually and as a group, to ensure good two-way communication concerning production and maintenance issues.
• Assist in the hiring of production personnel.
• Maintain and update operating manuals for all the manufacturing equipment and facilities.
• Maintain and update operating training manuals for all manufacturing processes.
• Perform any other ad-hoc projects or tasks to be assigned by the HOD / Management from time to time.

Requirements:

• Min 5 years working experience in manufacturing environment.
• Able to supervise and lead the subordinates.
• Computer literate.
• Knowledge in ISO is an advantage.
• Diploma or Degree in Manufacturing / Electrical /Mechanical / Engineering discipline

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

We are seeking a Lead Application Support Engineer to to manage and oversee the smooth operation of critical applications, ensuring seamless user experience and system functionality.

• Competitive remuneration package (up to $6,300 + AWS + VB).
• Hybrid working arrangement.
• Leadership Role: Take charge of support operations and lead a dedicated team.

Responsibilities:

• Oversee and manage a 24/7/365 level 1 application support team, ensuring continuous support for both applications and systems.
• Participate in the recruitment and management of staff, including planning and organizing shift rotations.
• Train team members on the application's functionality, interface, and features, ensuring they are equipped to handle support tasks.
• Ensure team members provide adequate support to end-users, while also delegating tasks and responsibilities effectively.
• Take full ownership of all issues raised, ensuring they are resolved, regardless of which development team or vendor is responsible.
• Act as the primary point of contact for both technology teams and end-user clients on a day-to-day basis.
• Maintain and update a knowledge base of known issues, defects, and troubleshooting techniques, and ensure problem tickets are properly managed.
• Handle escalations effectively and manage client expectations to ensure smooth operations.
• Debug and improve application code when necessary to resolve issues or enhance functionality.

Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Minimum of 3 years experience in relevant roles.
• Prior experience in supporting Web-based applications.
• Experience with some programming languages and willingness/ability to learn.
• Familiarity with IT industry practices and methodologies (ITIL foundation certification will be an added advantage).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Highlight:

• Permanent job opportunity
• 5 days work week, normal office working hour
• Great remuneration & benefits
• Great career progression
• Location: East / Central

Responsibilities:

• Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.
• Handle onboarding and offboarding processes, ensuring security and policy compliance.
• Contribute to technical documentation and help improve internal processes.
• Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers.
• Troubleshoot and resolve end user application issues, maintain and update technical support documentation.
• Handle asset management, maintain inventory and liaise with vendors.

Requirements:

• 2 - 5 years of IT Technical, end-user support working experience.
• Experience in creating user's account and mailboxes on AD and Exchange.
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting.
• Good knowledge in diagnostic of hardware issues on PCs and notebooks.
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc.
• Able to work independently as well as in a group.
• Good organization, communication and interpersonal skills.

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

• Conduct research on competitors' products, evaluate their detailed functions, and develop new products and services.
• Perform Market Research on products of Security System in ASEAN region.
• Undertake a survey on existing and future infrastructure, including electrical power and telecom networks, to ensure compatibility of security products and services.

Requirements:

• Diploma in Electronics or equivalent
• At least 2 years of security system testing experience in alarm systems, CCTV systems, and access control systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities:

• Prepare reports, designs and drawings.
• Make calculations about pressures, loads and stresses.
• Consider the strength of construction materials and select appropriately.
• Provide technical advice on safe designs and construction.
• Obtain planning and/or building regulations approval.
• Analyze configurations of the basic components of a structure.
• Monitor and inspect all work undertaken by contractors to ensure structural soundness.
• Inspect properties to evaluate the conditions and foundations.
• Use computer aided design technology for simulation purposes.

Requirements:

• Degree in Civil or Structural Engineering
• Professionally registered with the Institute of Structural Engineers.
• Expert experience in project management.
• Advanced knowledge of construction methods, materials and legal regulations.
• Sound understanding of physics and mathematics.
• Ability to liaise with professionals from other disciplines.
• Meticulous attention to detail with the superb organizational skills.
• Ability to work under pressure and meet tight deadlines.
• Excellent communication and IT skills.

Job Responsibilities:

• Able to plan / coordinate site works and resolve drawing details and discrepancies.
• Able to liaise with consultants and subcontractors.
• Able to work independently and as a key member of the Site Management.
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/department.
• Review drawings for conflicts with Structural/M&E and liaising with consultants to resolve issues.
• Ensure all works are carried out within schedule and maintain the required quality.
• Ensure work safe environment at the work site and manage workers.
• Assist Construction/Project Manager in overseeing the daily construction and site coordination of different activities.
• Responsible for preparing, submission and monitoring of technical drawings, method of statements and shop drawings.
• To monitor the progress of work against the baseline schedule & preparation of daily records & monthly site progress reports.
• Responsible for general on-site technical and engineering matters.
• Quality Control.
• Co-ordination of works with subcontractors.
• Liaise with the consultants on technical and quality issues.
• Arrangement for inspection of works.

Job Requirements:

• Bachelor degree in Civil Engineering or related equivalent
• Required skill(s): MS Office, preferable candidate with AutoCad skills
• Minimum 2 years Site/Working Experience

• Able to plan / coordinate site works and resolve drawing details and discrepancies.
• Able to liaise with consultants and subcontractors.
• Able to work independently and as a key member of the Site Management.
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/department.
• Review drawings for conflicts with Structural/M&E and liaising with consultants to resolve issues.
• Ensure all works are carried out within schedule and maintain the required quality.
• Ensure work safe environment at the work site and manage workers.
• Assist Construction/Project Manager in overseeing the daily construction and site coordination of different activities.
• Responsible for preparing, submission and monitoring of technical drawings, method of statements and shop drawings.
• To monitor the progress of work against the baseline schedule & preparation of daily records & monthly site progress reports.
• Responsible for general on-site technical and engineering matters.
• Quality Control.
• Co-ordination of works with subcontractors.
• Liaise with the consultants on technical and quality issues.
• Arrangement for inspection of works.

-Able to plan / coordinate site works and resolve drawing details and discrepancies.

-Able to work independently and as a key member of the Site Management.

-Ability to identify potential and occurring problems that affect the schedule of

works at site and recommend solutions to relevant team/department.

-Ensure work safe environment at the work site and manage workers

-Assist Construction/Project Manager in overseeing the daily construction and site

coordination of different activities.

-To monitor the progress of work against the baseline schedule & preparation of

daily records & monthly site progress reports.

-Responsible for general on-site technical and engineering matters.

-Liaise with the consultants on technical and quality issues.

-Arrangement for inspection of works.

-Review drawings for conflicts with Structural/M&E and liaising with consultants to

resolve issues.

About the Role

• Conduct testing and commissioning of lift systems to ensure functionality and compliance with safety standards.
• Diagnose and troubleshoot issues related to lift installations and electrical systems.
• Collaborate with project managers to coordinate on-site activities and ensure timely project milestones.
• Oversee the handover process, including documentation and client communication.
• Ensure all work complies with regulatory standards and company safety procedures.
• Liaise with clients, contractors, and other stakeholders to ensure smooth project execution.

About You

• Minimum NITEC in Mechanical Servicing or Vertical Transportation
• Minimum 2 years’ working experience in lift maintenance
• Required to do standby duty at night and / or weekends
• Team player and the ability to handle work under pressure

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

As the Service Delivery Manager, you will be responsible for ensuring seamless service delivery while building and maintaining strong client relationships and ensuring the business delivers a high-quality customer experience. Your focus will need to include service delivery management, customer success, as well as internal and external relationship management ensuring client SLAs are met, satisfaction levels are high, opportunities for growth are realised and contract renewals are achieved

Role and Responsibilities

The Service Delivery and Manager main areas of focus are provided below as a guide:

Service Delivery Management:

· Build strong relationships across the business to maintain high levels of customer satisfaction.

· Owner of the escalation process the Service Delivery and Manager will take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review.

· Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed.

· Challenge and assist the Operations Team in pursuit of high quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated teams and systems.

· Arrange, drive and direct internal and customer service review meetings covering performance, service improvements, quality and processes.

· Manage the SIP process for all customers ensuring it is kept up to date and all parties understand their obligations.

· Champion service and support in projects and developing a strong understanding of all projects ensuring service impact is minimised and agreed across all teams.

· Responsible to understanding and ensuring all customer’s service management statements of work are fulfilled as per the contractual obligations.

· Ensure all contractual obligations are being met and keep appropriate records.

· Ensuring all customer manuals (OSMs etc) are kept up to date by the Operations team.

The Knowledge, Experience and Qualifications required

· ITIL qualified.

· Excellent customer facing/customer service skills.

· Excellent written and verbal communication skills.

· Customer Centric, experience of working with multiple customers.

· Chairing and reporting service reviews for clients.

· Delivering against Service Level Agreements, customer commitments and Service Improvement Programmes.

· Service Management or Support in a diverse environment of incident management, escalation procedures and related disciplines.

· Transitioning of projects in and out of service teams.

· Experience managing Service Delivery across the end user support services (Service Desk, Infrastructure, Networking etc).

· Experienced Service Management professional.

· Experience of managing 3rd parties and 3rd party delivered services.

· Able to work under pressure and meet deadlines.

· Able to demonstrate a high degree of flexibility including out of hours working.

· Excellent organisational skills.

· Able to manage sensitive and sometimes confidential information.

· Self-motivation and able to take responsibility.

· Able to manage and prioritise and tasks and time efficiently.

Customer Success Management:

· Work with the Service Design team to help define and implement customer success strategies, ensuring customer retention and satisfaction, and advocacy.

· Create and manage customer success plans tailored to individual client needs and goals.

· Monitor client health scores and proactively address potential issues working with the relevant teams to ensure speedy resolution.

Client Relationship Management:

· Be an ambassador for Panoptics, working across the client base to provide effective communication on IT matters and build relationships to ensure effective dialogue.

· Maintain regular client contact outside of formal reviews, managing escalations and expectations particularly when they are unrealistic and/or challenging.

· Identify and capitalise on opportunities for up-selling and cross-selling additional services bringing in the relevant teams and/or colleagues to assist or to handover to.

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Customer Service Coordinator

SGD $2000 - $2500

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Secondary Education
• Minimum of 2 years of related working experience preferred
• Proficient in written and spoken English
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorisation
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and skills

• Proven work experience as a FOOD SERVICES SERVICE CREW
• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts

Job Descriptions

• Working at Japanese Fine-Dining concept Yakiniku restaurant
• Serving and giving presentations of food & drinks to guests as well as help grilling beef at guest's table
• Taking orders, making drinks, and settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Sales and Staff management.
• Maintain and improve the Service quality as a team

Job Requirements

• Preferred 1~2 year of service experience at the Fine Dinings or Hotels
• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working as a Restaurant Supervisor is advantageous. *but not mandatory
• Experience working in Japanese restaurants is advantageous. *but not mandatory
• Able to communicate in Englishd

Benefits

• Health insurance
• Monthly sales Incentive Program
• Staff meal provided
• Staff discounts and Referral Incentive Program (up to $200),
• Birthday Vouchers/Yearly vouchers
• Career/Self development Grant
• Payout of unused AL/PH
• Opportunities to progress internally
• Performance review half-yearly

Working Hours

• 5 day work week
• 11:00am to 10:30pm(1.5 hr break) daily
• OT Payable after 44 hours