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Solar Turbines is currently looking for a Regional Service Manager in our Singapore office.

Job Purpose

• Provides strategic leadership and direction for larger, complex, international Customer Service regions and facilities.
• Anticipates new and changing demands for all aftermarket products.
• The incumbent manages key customer relationships and executes a high degree of internal co-ordination across functions, and departments, such as New Equipment Sales, Engineering, and Production, to ensure customer expectations are met.
• This is done by developing new products and services while managing all functions executing current projects and programs.
• To support the customer’s needs and ensure reliable, safe, and economic equipment start up and operation, the Regional Service Manager develops, motivates, and manages a team of District Managers, Sales Managers and Account Managers, Regional Technical Manager, Field Service Representatives and administrative staff.
• The RSM leads, coaches and directs these personnel and their teams to implement and manage the processes and procedures to resolve the customer’s technical, commercial and support issues.
• The position also manages all aspects of Solar’s aftermarket business at the regional level, including Service Parts, Overhaul, Refurbishment, Expanded Services and Controls Retrofits, Field Service, Extended Service Agreements, and Contract Maintenance Programs, and is responsible for the development, implementation and management of the Field Service Safety Program.

DIMENSIONS:

• Operating Budget: $20m
• Personnel Supervised: 10 Managerial
• 10 Salaried Exempt
• 1 Salaried Non-Exempt
• Total Employees 230
• Annual Revenues $400m
• Contract Services $56m
• Annual Policy Expense $818k
• Annual Warranty Expense <$2.0 million
• Environment: Extensive travel required.
• Process Driven: to achieve gains in efficiencies and effectiveness.
• Fast-changing, dynamic, somewhat ambiguous work conditions
• Multi-cultural, multi-market , increased management of agent relations
• Each region has a unique mix of responsibilities for revenue, volume, agents, and types of facilities, including overhaul sites.

NATURE AND SCOPE:

The incumbent sets direction and develops policies and procedures for subordinate staff.

He or she manages personnel and customer strategic agreements to meet customer requirements for equipment support from commissioning throughout the life of the installation as well as the supply optimization of the value chain offered to the end user.

Achievement of the requires broad understanding of cultural as well as customer financial, technical, and commercial expectations.

He or she leads the development of new products and service offerings to enhance position on the supply value chain.

Often leads multi-disciplines and other departments and joint ventures to ensure overall customer satisfaction and repeat business for new equipment sales.

Incumbent directs all aspects of the aftermarket business at the regional level, specifically as follows:

Business Responsibilities – Plan and direct the customer interface of all aftermarket programs and products within the region. Develop incremental business opportunities and manage current supply systems, including parts sales, overhaul & repair, training, field service, maintenance contracts, asset management services, and technical support.

1) Leadership Responsibilities – Select, train, coach and motivate, through effective and timely performance review and sound management practices, a professional and effective management, sales, technical, and administrative workforce in order to achieve maximum efficiency of resources and highest level of safety, customer satisfaction and profitability.

2) External Relations – Manage the interface with senior customer operations, financial, maintenance, management personnel and executives during the formation, negotiation, and execution of strategic agreements and alliances. Develop and execute solution-based strategies to meet customer needs. Direct the appropriate resources to coordinate with outside contractors and vendors on technical and commercial matters.

3) Business Plans – Prepare and manage business plans, forecasts, and S&OP for international regions and/or regions of unusual size or complexity to accomplish company financial and product support goals in line with Technical Service Center/Customer Services strategies. Provide input to long-range geo-economic and industry trend forecasts and devise regional strategies considering such analysis.

4) Technical Management Responsibilities – Ensure all product issues are well defined and reported to the appropriate Company functions and that proper issue resolution is achieved.

5) Strategies and Programs – Develop long-term strategic agreements and strategies to support the sale of Customer Services programs and products within assigned region. Collaborate with and support agent activities. Provide support for new equipment sales activities through customer presentations and the formulation of custom support plans and agreements. Assume role of Alliance Manager for key accounts.

6) Internal Relations – Provide feedback on market conditions and customer programs to Customer Service management and other San Diego based functions. Ensure that customer and product issues are well defined and proper issue resolution is achieved. Influence/impact San Diego organizations to develop new service products and business strategies and systems.

7) Freedom to Act- Represent the company in negotiations with customers, agents, and distributors regarding policy, warranty, agreements, conflicts, etc. Respond to a wide range of commercial and technical challenges and manage risks decisively yet completes due diligence and considers the impact on other departments.

8) Environmental/Health/Safety Responsibilities- Ensure that all phases of operations are aware of and act in accordance with Company policies, guidelines, safety procedures/practices and ethics issues.

PRINCIPAL ACCOUNTABILITIES:

· Plan and direct the sale, marketing, business management and customer interface for all customer services products in assigned region to meet or exceed plan revenues and margins.

· Identify, hire, train, motivate, and develop high quality candidates for the CSSR and DSM positions. Oversee the management of staffing levels to ensure adequate support for all anticipated customer requirements and staff development.

· Assure the highest level of customer satisfaction and repeat business by negotiating and supervising the settlement of product and quality disputes within authority delegation guidelines.

· Oversee and supervise the preparation and management of accurate forecasts of revenues and departmental budgets, S&OP volumes, manpower and training requirements, capital equipment, field service utilization, ESA’s, Warranty and Policy.

· Develop programs and strategies to manage agent relationships, increase product sales, and introduce new CS products and programs, and product services. Plan and attend trade shows and seminars, represent Solar at public functions.

· Systematically track, analyze, and communicate competitive and customer market data to support global marketing efforts. Motivate staff to participate in market information gathering.

· Provide leadership and proactively manage the field interface necessary to support the technical serves center and the effective resolution of product related issues.

QUALIFICATIONS:

• Requires a minimum of a B.S. in Engineering or Business and a background in service, management and experience in knowledge of Solar products, markets, and policies is necessary. New Equipment sales experience is a plus.
• Prior experience managing Third Party Intermediaries such as Representatives and Distributors.
• Previous successful experience leading employees through challenging commercial or technical activities is required.
• Must demonstrate cultural savvy, tenacity, initiative, influence, communication, organizational, and planning skills.
• The ability to prioritize, delegate effectively and motivate/manage technical talent is essential.
• Sales experience and exposure to commercial/contract negotiations is a major benefit.

Responsibilities:

• Provide friendly, personalized assistance to customers in-store, by phone, or through email, ensuring a positive shopping experience.
• Manage point-of-sale transactions, including POS, NETS, and credit card processing.
• Assist with sales and operational tasks to maintain smooth daily store functions.
• Keep shelves stocked and organized, and contribute to store housekeeping to maintain a welcoming environment.
• Support the Store In-Charge with any additional tasks as required.

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level qualification.
• Previous retail experience, especially in the healthcare sector, is beneficial.
• Willingness to work retail hours, including weekends and public holidays.
• Conversational ability in both English and Mandarin is a plus.
• Strong customer service focus, a friendly attitude, and reliability.
• Familiarity with Microsoft Office applications is advantageous.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People First: Elevating customer experience, empowering our staff.
2. Dynamic Mindset: Always responding quickly, efficiently, and decisively.
3. Sustainable Business: Prioritizing long-term over short-term objectives.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Assist in the preparation of sales agreements, invoices, billings, and documentation for sales and financing transactions
• Update administrative data in systems and maintain records of such data, including general record keeping and filing duties
• Assist in scheduling of workshop appointments by coordinating and liaising with customers
• Contact customers to respond to inquiries and follow up with existing customer cases
• Provide internal stakeholders with necessary administrative support and undertake any ad-hoc duties as assigned

Skills Required

• Minimum O/N level holder
• Minimum 1 year experience in a customer facing role
• Proficient in MS Office and computerized accounting systems

Other Requirements

• Possess good interpersonal and communication skills
• Meticulous and able to multi-task

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

• Monthly Salary: $3,000-$3,500
• Working Location: Tanjong Pagar
• Working Days: 5 Days (Based on Roster)
• Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Learn More Service Crew

Location: Beach Rd, Bugis

Working days : 6 days ; 7:00am -3:00pm (based on schedule)

Salary : $ 2,000 - $ 2,300

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Job Description:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Requirements:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Permanent. 5 days. Alternate saturday 4 hr. Jurong

Our client

A very profitable decades old company specialised in machine automation, manufacturing equipment/manufacturing system design, calibration related products

Area of business: Global

Industry served: chemical, pharmaceutical, food

Abt the position:

Involved in full cycle mechanical design machine from conceptualization,designing, testing , commissioning.

Job scope:

1. Meet n discuss with client of the customized technical requirement.

2. To mechanical design n produce fabrication drawings for

(a) Material handling/ feeding / pick and place system, jigs and fixtures. (non static )

( b) Tanks and vessel design.(static)

(c )simple steel structure / process piping design

4. To perform equipment integration

5. To project manage

Requirement:

1. Diploma in Mechanical, Mechatronics Engineering or its equivalent.

2.Min 2 years experience in mechanical design manufacturing automated machine

Added advantage:

Mechanical design customized material handling equipment

whats on offer:

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Work Location: Jurong

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Create mixed-signal verification and coverage strategies tailored to complex IC designs, aligning with design architecture and specifications.
• Construct verification testbenches using standard verification languages and methodologies, ensuring comprehensive coverage.
• Author and execute test cases to validate mixed-signal circuits, focusing on functionality, performance, and reliability.
• Analyze verification results meticulously, offering constructive feedback to design teams for improvements.
• Collaborate closely with design and layout teams to pinpoint and resolve any design issues encountered during verification.
• Innovate and refine verification methodologies, tools, and techniques to enhance scalability and portability.
• Provide final sign-off on mixed-signal designs, ensuring readiness for tape-out.

Requirements:

• Bachelor’s degree in electrical & electronic or equivalents and with minimum 7 years of working experience.
• Proficient in analog and mixed-signal circuit design and verification principles.
• Capability to formulate test plans, deliver presentations on findings, and communicate effectively with cross-functional teams.
• Familiarity with verification methodologies and tools including simulators, waveform viewers, automated execution, simulation time optimization, and coverage analysis.
• Proficient in programming abilities, capable of crafting efficient scripts or programs in languages such as Perl, Python, and/or C.

__________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Description

• Industry/ Organization Type: Precision Manufacturing
• Position Title: Lead Engineer (Engineering Design department)
• Working Location: Zhuhai, China
• Working Hours: 5 Days, Mon-Fri (8 am-5.30 pm)
• Salary Package: Basic Salary (Up to￥30K) + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate and align the Engineering teams and resources with the objective of “Design for Manufacturing” to achieve product leadership in the related industry.
• Understand, communicate, and manage the core needs of customers’ design and their requirements.
• Offer cooperation and support on Engineering needs as required by other departments.
• Operate as a team player with the ability to collaborate with other Department Heads in achieving corporate objectives.
• Lead engineering initiatives to ensure product designs are optimized for manufacturing and industry leadership.

APPLY NOW!!!

• Degree in Mechanical Engineering or its equivalent.
• Minimum 10 years of relevant working experience in the related industry.
• Excellent communicator with strong organizing and leadership skills.
• Knowledgeable in material substrates such as elastomer (Silicone rubber), plastics and metal.
• Hands-on experience with Pro-E Creo and Unigraphics (NX)/ AutoCAD software.
• Exposure to managing Product Development of component parts relating to Silicone Rubber, Plastics and Metal (any 2 out of 3 required substrates is acceptable) with client’s 2D/ 3D drawings.
• Possess some secondary process and tooling knowledge.
• Good rapport in interfacing and negotiating with local and global customers on Product and Engineering Development.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to anraduscn.researcher01(at)gmail.com. Please indicate #67118 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• Attend site meetings
• Supervise the construction of works in accordance with the project plan
• Co-ordinate layout plan, detailed drawings and M&E plan and prepare time schedule
• Arrange submission of plans to local authorities for approval and arrange inspections of work to kick off projects
• Work closely with customers; co-ordinate with internal staff; manage sub-contractors; determine material type and quantities
• Work closely with operations manager to manage project profit margin by carrying out price comparisons and managing operating costs
• Supervise, control and coordinate work according to project plan to ensure timely completion and high quality work.
• Conduct frequent sites inspections and meetings to ensure high quality work by sub-contractors and on time delivery of materials in accordance with schedule
• Enforce site safety procedures, identify and manage risks arising from the workplace or work process

Requirements:

• Degree /Diploma (or equivalent) in Mechanical / Electrical engineering
• Minimum 3 years experience in building services
• Proficiency in written and spoken English
• Excellent interpersonal skills with keen attention to details
• Self-motivated with a high degree of personal responsibility
• Able to handle projects independently and communicate well

Key Responsibilities:

• Manage the construction, testing, installation, and operations of client platforms to meet business needs and service levels.
• Troubleshoot platform-related issues and provide timely resolutions and updates.
• Handle service requests, monitor system performance, and maintain system configurations.
• Lead client platform implementation and upgrade projects.
• Conduct research and evaluation of platform tools and provide technical advice to customers and project teams.
• Manage system changes through change request processes and report status updates.
• Gather infrastructure requirements and perform analysis and design.
• Establish facility management standards to ensure consistency across teams.

Qualifications:

• Proven experience in platform management, system operations, or similar roles.
• Strong problem-solving skills and experience with troubleshooting platform-related issues.
• Solid understanding of platform implementation, upgrades, and management.
• Excellent communication and project management skills.
• Familiarity with change management processes and infrastructure design.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes

Hybrid Role - 3 days in office, 2 days working from home.

Position Summary:
We are seeking a proactive DevOps Engineer to join our team, focusing on deploying applications and managing cloud infrastructure. The ideal candidate will have hands-on experience with Kubernetes and Terraform, along with a strong understanding of AWS. This position is crucial for ensuring seamless deployments, optimizing our cloud resources, and supporting our development teams in an agile environment.

Key Responsibilities:

• Manage and oversee Kubernetes clusters, ensuring efficient deployment, scaling, and maintenance of applications. Assist developers with creating Helm charts and YAML configurations for smooth deployment processes.
• Design, implement, and manage CI/CD pipelines using tools such as GitLab, facilitating rapid and reliable application delivery. Integrate security measures into deployment workflows.
• Develop and maintain Terraform configurations to automate infrastructure provisioning and management on AWS, ensuring best practices in infrastructure as code.
• Collaborate with development teams to deploy and manage AWS resources, ensuring they align with application requirements and optimize cost efficiency.
• Implement monitoring solutions using the ELK stack, Grafana, and Prometheus to track application performance and resource utilization in Kubernetes and AWS environments, addressing issues proactively.
• Optimize AWS and Kubernetes costs by implementing efficient resource tagging and usage practices, ensuring high resource utilization.
• Create and maintain documentation for deployment processes and infrastructure configurations. Provide training and support to team members as needed.

Required Skills and Qualifications:

• Strong experience with Kubernetes and managing containerized applications.
• Proficient in AWS cloud services and best practices.
• Experience with Terraform for infrastructure automation.
• Familiarity with CI/CD tools such as GitLab or Jenkins.
• Basic understanding of Linux system administration.
• Experience with monitoring and logging tools, including the ELK stack, Grafana, and Prometheus.
• Excellent problem-solving skills and a collaborative mindset.

As Application Engineer, you are responsible for interfacing with customers and suppliers to specify and identify Cutting Tool product structures according to customers’ needs. Key to this process will be growing margin of the Cutting Tool product group or saving costs for customers by providing product application, technical and commercial support.

What will you deliver?

-Analyse customers’ existing methodologies, processes, and applications of metal-working tools and identify effective tooling solutions to drive productivity improvements for existing tooling or new product introduction.

-Source for alternate material sources, suppliers and manufacturers and negotiate pricing to achieve the targeted quality parts and productivity and reduce costs.

-Develop tooling operational steps for customers to achieve the planned productivity improvement targets.

-Set base prices by SKU, set and review pricing matrix discounts in accordance with agreed trading margins.

-Provide effective consultancy and product and technical training to internal teams and customers.

-Provide technical support to customers through troubleshooting of issues and working with suppliers for resolution

-Provide updated local market requirements and competitive market intelligence to internal teams.

-Support Vallen’s new business development with relevant expertise.

-Ensure world class customer service is achieved.

-Ensure compliance with Vallen’s sourcing policies and procedures.

Key Qualifications

-Diploma or Bachelor’s degree or diploma in Mechanical Engineering / Precision or related discipline.

-Profound knowledge in metal working and CNC cutting tool applications

-Good customer service skills

-Good analytical and problem-solving skills

-Effective communication skills

-Good team player with the ability to work effectively under deadlines

-Experience in vendor/suppliers’ management

-Experience in Cutting Tools and of relevant supply network.

-Understanding of financial concepts such as EBIT and working capital is a plus.