Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

• Process sales orders based on customer needs.
• Update data and support operations accurately.
• Coordinate logistics to ensure timely deliveries.
• Track shipments and handle customer claims efficiently.
• Assist team with month-end and daily tasks.

Requirements:

• Minimum Dip/Deg holder in Logistics/Supply Chain.
• At least 1-2 years of prior relevant working experience in Logistics/Supply Chain.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Position: Customer Service Officer (Sales coordinator)
• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• the job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Working Days: 5.5 days per week
Working Timing: 9 hours (Monday - Thursday); 9.5 hours (Friday - Sunday)
Working Location: Parkway Parade
Starting Salary: $2000 - $3500

Job Scope :
• To take orders and serve
• Monitor the quality and quantity of all food and beverage items served
• Provide a courteous and professional service at all times
• Maintain high standards of sanitation and cleanliness
• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated
• To attend roll call
• Attend all training assigned by Training Department, Human Resource or the Manager
• Adhere to the operations and procedures and suggest improvements to the superiors

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Overview / Brief

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

We are seeking a highly skilled and experienced senior person to lead our enterprise architecture and AI initiatives. A successful candidate will have a global responsibility to lead number of AI initiatives and will also be a senior leader in Singapore to ensure coordination and collaboration across data science and technology talent, aligned with commercial priorities.

Main Responsibilities:

• Lead the coordination and management of our AI team to develop innovative AI solutions that align with LDC business objectives. Oversee multiple AI projects, ensuring timely delivery and adherence to scope.
• Define and implement AI strategies, roadmaps, and timelines in collaboration with various commercial and technical stakeholders. Promote synergies between AI, Data Science and Analytics at a global level.
• Provide technical guidance and mentorship to AI team members. Establish a framework of technical standards and procedures for delivery of AI projects.
• Cultivate external connections with academia and startups to stay at the forefront of AI innovation. Engage with academic institutions to facilitate knowledge exchange and explore opportunities for joint research projects.
• Manage appropriate vendor relationships and workloads effectively.
• Regularly report to executive steering committees on the progress of AI initiatives and ensure their successful implementation.

Experiences:

• At least 10-15 years of relevant working experiences
• Proven experience in leading AI and data science projects, with a strong track record of delivering results
• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team of professionals
• Experience in managing vendor relationships and overseeing complex projects with multiple stakeholders
• Knowledge of the commodity trading industry and its unique challenges and opportunities is a plus
• Experience in implementing and managing AI centers of excellence
• Familiarity with enterprise architecture frameworks and digital innovation processes
• Previous experience working in a global organization with a diverse and distributed team
• Strong strategic thinking and problem-solving abilities, with a focus on driving business value through technology and innovation
• Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels

Technical Skills:

• Knowledge of data science programming languages such as Python
• Proficiency in data science workbench tools and platforms
• Extensive knowledge of data management and data engineering principles
• Knowledge of enterprise architecture
• Experience with innovation and R&D processes, including the ability to drive and manage research projects

Academics:

• Degree/ Masters in Computer Science/ Mathematics/ Physics/ Statistics/ Economics or related field of study

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Location is at Tao Payoh
• Working hours:
• Monday – Friday: 8.30am – 5.30pm / 9am – 6pm ,
• Alternate Sat: 8.30am – 12.30pm / 9am – 1pm

• Attend to general utilities and account-related enquiries in a professional and timely manner
• Provide timely and accurate responses to customer questions, comments and feedback to ensure customer satisfaction
• Maintain a positive and professional attitude in all customer interactions
• Any other ad-hoc duties as assigned

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Our client is a well-established MNC, market leader in the Oil and Gas industry. They are looking for a Project Executive to assist their team for the next phase of their business. They are located in the North– easily accessible.

Responsibilities

• Ensure timely delivery of products and supplier documentation.
• Manage post-sales contact for project order status inquiries and maintain customer relationships in Asia market.
• Monitor supplier performance and expedite to meet delivery deadlines.
• Ensure suppliers meet product specs and packaging requirements. Assist in resolving non-conformance issues.
• Work with internal teams to ensure suppliers comply with purchase order terms.
• Keep suppliers informed and provide updates on progress, milestones, and delivery schedules.
• Prepare reports on supplier progress, challenges, and solutions.
• Travel to supplier sites as needed to verify progress and delivery.
• Expedite materials for sales orders and update records as per process.
• Submit monthly reports and report any process deviations.
• Assist with inspection planning and coordination.
• Manage project order documentation.

Requirement

• Min Diploma in Engineering or Supply Chian Logistics
• Min 2 - 3 years’ experience in oil & gas, chemical or industrial plants.
• Experience in Order processing, supply and delivery
• Able to read simple PO, technical specifications and data requirements.
• Knowledge in shipment incoterms and facilitating process will be added bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

We are hiring to Patient Service Associate be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

· Providing frontline customer service and handle counter registrations, scheduling appointments

· Collection of payments and basic admin duties

· Explain to the patients what kind of treatment they will be receiving prior to the procedure

· Liaise with patients and family members and educate on medical follow up appointments

· Ad-hoc duties

Job Requirements

· Min GCE N/O/A Level or Diploma in any studies

· Availability to work office hours 5.5 days or shift work

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei

Outsourcing Team
Ref Code: #HJOT
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Responsibilities

• To monitor and supervise sub contractors’ work progression according to shop drawings, method statements, material and samples.
• To liaise and work with relevant authorities, sub-contractors or clients on shop drawings, materials and samples.
• Review and align electrical design drawings to ensure compliance with design specifications and guidelines.
• Knowledge in M&E and able to identify discrepancies between M&E, structural, ID, architectural and client provisions.
• Manage and execute project as per the deadline.
• Attend meeting with contractors to address issues and update progress.
• Study and review drawings, specifications for compliance.
• Allocate work and ensure jobs are correctly and properly achieved within standards and SOP.

Requirements:

• Diploma / Degree in Electrical Engineering
• At least 5 to 8 years of relevant experience
• Candidate with more than 10 years of relevant experience will be considered for Senior position
• Preferably candidate with relevant working experience in the Construction Industry
• Good knowledge of M&E specifications & requirements
• Good working attitude and a team player
• Proficient in Microsoft Office

Responsibilities:

• Reviews technical specifications, drawings, procedures, and standards pertaining to project requirements
• Prepares and reviews the project quality documents, procedure, ITP
• Reviews drawings, documents, and weekly update drawing register form documents controller and distribute to project Quality Assurance personnel.
• Administrates the project's internal quality audit to ensure compliance with the project quality plan.
• Monitors the inspection and documentation activities of the Quality Assurance Inspector to ensure compliance with the inspection test plan and project quality requirements
• Resolves quality-related issues arising from subcontractor and in-house production
• Ensures protection and preservation of various systems
• Ensures updates on electrical completion and mechanical completion progress in the project database
• Assigns the systems to be tested by the various supervisors and technicians involved in the operation
• Reviews the quality work processes to enhance efficiency and productivity
• Coordinates the testing and commissioning requirements with Engineering, Project Manager, Quality Assurance Department, and vendors
• Reports non-conformance and issue improvement notes where necessary
• Any other assigned duties and responsibilities

Requirements:

• Degree in Naval Architecture, Marine and Offshore or Electrical Engineering
• Minimum 3 years of relevant experience in Quality Assurance working experience, and the offshore or marine industry

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thur: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

We are hiring Patient Service Associate Executives to be outsourced to our clients from reputable healthcare organisations.

Apply now!

Job Scope

• Registration of Patient’s Visit
• Scheduling of Patient’s Appointment
• Handling Payment Collection
• Manage Video Consultations
• Patient Assistance and Communication

Job Requirements

• Minimum polytechnic diploma holders OR
• 5-6 years of of related experience preferred

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Joy Cheen

Outsourcing Team

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret only suitable candidates will be shortlisted for an interview.

• Government sector
• 3-month contract, subject to renewal
• Island-wide (assigned based on nearest location)
• No interview required

Duration: Jan 2025 to Mar 2025, subject to renewal

Salary: $2,390/month

Location: Island-wide

Working Days and Hours: 4 weekdays + 1 weekend, 9am - 6pm/1pm - 10pm (roster basis)

Responsibilities:

• Assist customers in counter duties relating to application forms.
• Record data in systems accurately.
• Any other administrative tasks as needed.

Requirements:

• Singaporeans only
• Minimum GCE O Levels
• Prior customer service experience is advantageous

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

Job Description:

• Registering patients
• Assist in scheduling/ rescheduling of appointments
• Attending to walk-in patients
• Handle payment collections

Requirements:

• Min GCE 'O' Level & above
• Customer service oriented and strong communication skills
• Vacancies available for office hours & shift duties (extra allowances provided for shift duties).

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUIL) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

• Position: Customer Service Officer (Sales coordinator)
• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

• Basic $1800-$2300 (depends on experience)
• OT (10-30hrs monthly)
• Perm role with 14 days A/L, AWS, Bonus, medical insurance
• Mon – Fri / 9am – 6pm
• Location: Sembawang

Responsibilities:

• PM, servicing & repairing of cleanroom production machine (on-site)
• Assembly of parts, hoist operation

Requirements:

• Min. 1 year relevant experience
• Knowledge in mechanical & electrical/ electronics

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

Teo Hui Yee | R22105757

About Our client

Our client is a non-profit organisation, headquartered in Singapore. Their mission is to improve public sector capabilities and governance around the world. We believe that when governments are effective and responsive, they will earn the trust of citizens and businesses, which in turn encourages investment and work, and supports national development and prosperity.

They partner with governments in Africa, Asia, Latin America, and the Middle East to build public sector capability and leadership through training programmes, technical projects, and practical knowledge creation and sharing. Examples of these training programmes include programmes that impart critical knowledge and skills, and share good practices in national governance.

The opportunity

They are currently seeking to hire a qualified talent for a Senior Manager/Manager (Programmes) to design, manage and deliver training programmes for the Academy which is the training arm of the organization.

The right candidate will have notable qualifications and a well-rounded understanding of the public sector landscape. They should be well-versed in programme design and implementation, able to lead engagements with government clients, and deliver training in diverse international settings.

Some of the specific job responsibilities are listed below Key Responsibilities:

Key Responsibilities:

• Work with the Deputy Dean (Programmes) and Dean of the Academy to engage external stakeholders, including government clients and a network of subject matter experts, to design and deliver impactful training programmes
• Develop and manage learning interventions (e.g., identifying learning needs, designing curriculum, and evaluating learning interventions) based on CIG’s curriculum framework
• Scope, design and execute projects related to institution building and strengthening of National Schools of Government (e.g. strategic planning and review, organisational design, and internal capability development)
• Identify, engage, and work with subject matter experts and trainers to shape the content, curriculum and learning outcomes of the learning interventions
• Independently manage client engagements, understanding their learning needs, and contextualising learning interventions to suit local public sector environments
• Facilitate workshops and programmes in the countries where our client operates
• Lead and coordinate programme organisation and administration, which includes but is not restricted to management of programme logistics and provision of learner support
• Undertake any other responsibilities related to the establishment and operations of the Academy, as may be reasonably expected given the candidate’s experience and capabilities.

Experience and Qualifications

• Possessed a Humanity Degree or Masters from a recognised university
• For the Senior Manager position, at least 7-8 years’ progressive experience in government and public policy
• For the Manager position, at least 5-6 years’ progressive experience in government and public policy
• Good track record of designing and developing learning interventions targeted at adult learners including blended and online learning

Skillsets & Aptitudes

The ideal candidate should excel in:

• A commitment to excellence and willingness to learn. You should be proactive about ensuring that work is completed to a high standard and within deadlines. You will need to be willing and able to learn through hands-on experience and take on board feedback constructively to improve.
• A strong belief in our mission and goals, with the willingness to learn and grow alongside the organisation.
• Adaptability and resourcefulness, able to find creative solutions to new challenges and opportunities, even if these extend beyond your specific job scope
• Multitasking and managing several concurrent projects with different partners, while maintaining attention to detail

Advantages:

• Love for frequent international travel
• Familiarity in leading and coordinating cross-border, multi-cultural stakeholders across time zones
• Familiarity in working in countries other than Singapore
• Written and spoken proficiency in languages other than English

Work Arrangement

• Our client adopts a hybrid working arrangement which allows for a mix of in-office work and telecommuting.

Interested applicants may email updated CV to Daniel Yuan (R1102385): [email protected]

We regret only shortlisted will be notify

About the Role

A concept by Fleursophy Group, open-flame and woodfire restaurant. We are looking for Part time front of house staff who love Food and People to be part of our team!

Learning Opportunity

• Basic wine and sprirt knowlege
• Cocktails and Mocktails knowlege
• Service Excellence
• Barista Fundamentals

Benefits

• Hourly rate: $14-15 per hour
• Daily meals provided

Job Duties

· Familiar the whole floor operation.

· Able to carry out the role of every floor position if required.

· Bring the best dining experience to the guests during restaurant operations.

· Ensure compliance with sanitation and safety regulations according to government regulations.

· Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

· Deliver superior service and maximize customer satisfaction

· Housekeeping of work area and premises before and after services

· Ad hoc duties when needed, taking instruction from supervisors and managers.

Job Requirements

· Excellent interpersonal and communication skills

· Service-oriented in all guests interactions

· Computer literate and with excellent interpersonal skills is a plus

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Senior Service Delivery Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all FM operations.
• Assist in preparation of proposals and solution presentations.
• Able to manage a large diversified full fledge IT teams, ranging from helpdesk, desktop, operators, systems, network, middleware, database.
• Attain key certifications for partnership with key vendors.
• Technical project management experience and mentor to junior team lead and engineers.
• Lead and manage database changes through change request process & provide status reports to the relevant parties.
• Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.

A little about you:

• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Comfortable with 24 x7 standby work arrangements
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.

What you might also need to have:

• Minimum 5 years IT project management experience
• Experience in the development, implementation and operation support of information technology projects in a range of organizations
• Degree in Information Systems or equivalent
• Certification in PMP / CITPM/ ITSM / ITIL V3 or above

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

Responsibilities:

• Perform front desk duties such as attending to patients’ registration, crowd control, answering phone calls for appointments, responding to questions, and assisting with doctors’ needs.
• Dispensary of medication.
• Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims, and other documentations.
• Draft referral and reply letters to general practitioners (GPs).
• Follow doctor during procedures (scopes) and type reports based on findings.
• Oversee and establish inventory standards for medications, supplies, and equipment, including stock-taking and ordering.
• Guide new staff with the clinic duties.
• Other duties as assigned.

Job Description:

• Responsible for providing excellent customer service and support through rendering assistance to callers by addressing their queries, feedback and requests
• Understands the information provided and advises the callers on appropriate actions to be taken in accordance with the established Standard Operating Procedures (SOP)
• Identifies and executes appropriate solutions to address customer queries, feedback and requests
• Coordinates and activates the relevant parties to ensure callers are assisted to meet the expected services standards
• Record the nature of calls, activations and assistances rendered in the Daily Occurrence/clients’ system
• Abide by safety and/or security standards in the workplace according to organisational Workplace Safety and Health (WSH) practices

Job Requirements:

• At least GCE ‘O’ Levels or equivalent
• 2 years of working experience in the customer service or Control Centre roles is preferred
• Excellent customer service and communication skills
• Proficient in Microsoft Office tools (Excel and Word)
• Advantageous if applicant holds a valid Singapore Class 3 driving license.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Responsibilities:

• Responsible for handling food and beverage orders and serving guests
• Provide friendly, excellent service to all guests.
• Ensure cleanliness of restaurant
• Ensure compliance with SFA regulations
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements

• No Experience are also welcome
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Self motivated with good people skills
• Willing to work shift hours, weekends and Public Holidays

Customer Service Officer - Call Center (Banking)

Role: Shifts role (Morning and Afternoon Shifts)

Job Requirement:

• Comfortable with using computer applications and tools.
• 1 to 3 years of experience in customer-facing roles (front or backend)

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)